1 King Bed, Executive Studio, Non-Smoking(FIT Tour Operator - Wholesale 1)
Executive Studio Twin, Non-Smoking(FIT Tour Operator - Wholesale 1)
Two-Bedroom, Premier Suite, Non-Smoking(FIT Tour Operator - Wholesale 1)
Two-Bedroom, Premier Suite, Non-Smoking(FIT - Wholesale 3 - Promo Rate)
Two-Bedroom, Executive Suite, Non-Smoking(FIT - Wholesale 3 - Promo Rate)
Premier Twin(FIT Wholesale Rate - 2)
Two-Bedroom, Executive Suite, Non-Smoking(FIT Tour Operator - Wholesale 1)
Premier Twin(FIT Tour Operator - Wholesale 1)
容量:
1 成人, 1 宝宝
最多客人人数:1
Two-Bedroom, Premier Suite, Non-Smoking(OTA - Net Rate)
容量:
4 成人, 4 孩子
最多客人人数:4
Studio Family Quadruple(FIT - Wholesale 3 - Promo Rate)
Premier King(OTA - Net Rate)
容量:
3 成人, 3 孩子
最多客人人数:3
1 King Bed, Executive Studio, Non-Smoking(FIT - Wholesale 3 - Promo Rate)
Executive Studio Twin, Non-Smoking(FIT - Wholesale 3 - Promo Rate)
Studio Family Quadruple(OTA - Net Rate)
容量:
4 成人, 4 孩子
最多客人人数:4
Two-Bedroom, Executive Suite, Non-Smoking(FIT Wholesale Rate - 2)
容量:
4 成人, 4 孩子
最多客人人数:4
Executive Studio Twin, Non-Smoking(OTA - Net Rate)
容量:
2 成人, 2 孩子
最多客人人数:2
1 King Bed, Executive Studio, Non-Smoking(OTA - Net Rate)
容量:
2 成人, 2 孩子
最多客人人数:2
Studio Family Quadruple(OTA - Sunny Getaway)
容量:
4 成人, 4 孩子
最多客人人数:4
Studio Family Quadruple(OTA -Save 10%)
容量:
4 成人, 4 孩子
最多客人人数:4
Premier Twin(OTA-Hotel Special, 25% Off, Flexible)
容量:
1 成人, 1 宝宝
最多客人人数:1
Studio Family Quadruple(OTA- Sunny Getaway)
容量:
4 成人, 4 孩子
最多客人人数:4
Two-Bedroom, Executive Suite, Non-Smoking(OTA- Sunny Getaway)
容量:
4 成人, 4 孩子
最多客人人数:4
Two-Bedroom, Premier Suite, Non-Smoking(OTA- Sunny Getaway)
容量:
4 成人, 4 孩子
最多客人人数:4
Premier Twin(OTA-Hotel Special, 20% Off, Flexible)
容量:
1 成人, 1 宝宝
最多客人人数:1
1 King Bed, Executive Studio, Non-Smoking(OTA - Sunny Getaway)
容量:
2 成人, 2 孩子
最多客人人数:2
Executive Studio Twin, Non-Smoking(OTA - Sunny Getaway)
容量:
2 成人, 2 孩子
最多客人人数:2
Premier Twin(OTA- Sunny Getaway)
容量:
1 成人, 1 宝宝
最多客人人数:1
Studio Family Quadruple(OTA- Save 15%)
容量:
4 成人, 4 孩子
最多客人人数:4
Two-Bedroom, Executive Suite, Non-Smoking(OTA-Hotel Special, 20% Off, Flexible)
容量:
4 成人, 4 孩子
最多客人人数:4
Executive Studio Twin, Non-Smoking(OTA- Sunny Getaway)
容量:
2 成人, 2 孩子
最多客人人数:2
Executive Studio Twin, Non-Smoking(OTA-Hotel Special, 5% Off, Flexible)
容量:
2 成人, 2 孩子
最多客人人数:2
1 King Bed, Executive Studio, Non-Smoking(OTA- Sunny Getaway)
容量:
2 成人, 2 孩子
最多客人人数:2
1 King Bed, Executive Studio, Non-Smoking(OTA-Hotel Special, 5% Off, Flexible)
容量:
2 成人, 2 孩子
最多客人人数:2
Premier King(OTA-Hotel Special, 25% Off, Flexible)
容量:
3 成人, 3 孩子
最多客人人数:3
Two-Bedroom, Premier Suite, Non-Smoking(OTA-Hotel Special, 25% Off, Flexible)
容量:
4 成人, 4 孩子
最多客人人数:4
Two-Bedroom, Premier Suite, Non-Smoking(OTA-Hotel Special, 15% Off, Flexible)
容量:
4 成人, 4 孩子
最多客人人数:4
Premier King(OTA-Hotel Special, 15% Off, Flexible)
容量:
3 成人, 3 孩子
最多客人人数:3
Two-Bedroom, Executive Suite, Non-Smoking(OTA-Hotel Special, 5% Off, Flexible)
容量:
4 成人, 4 孩子
最多客人人数:4
Two-Bedroom, Executive Suite, Non-Smoking(OTA- Save 15%)
容量:
4 成人, 4 孩子
最多客人人数:4
Premier King(OTA- Sunny Getaway)
容量:
3 成人, 3 孩子
最多客人人数:3
Studio Family Quadruple(OTA-Hotel Special, 20% Off, Flexible)
容量:
4 成人, 4 孩子
最多客人人数:4
Studio Family Quadruple(OTA-Hotel Special, 5% Off, Flexible)
容量:
4 成人, 4 孩子
最多客人人数:4
Premier Twin(OTA-Hotel Special, 15% Off, Flexible)
容量:
1 成人, 1 宝宝
最多客人人数:1
Two-Bedroom, Premier Suite, Non-Smoking(OTA-Hotel Special, 5% Off, Flexible)
容量:
4 成人, 4 孩子
最多客人人数:4
Premier King(OTA-Hotel Special, 5% Off, Flexible)
容量:
3 成人, 3 孩子
最多客人人数:3
1 King Bed, Executive Studio, Non-Smoking(OTA-Hotel Special, 15% Off, Flexible)
容量:
2 成人, 2 孩子
最多客人人数:2
Executive Studio Twin, Non-Smoking(OTA-Hotel Special, 15% Off, Flexible)
容量:
2 成人, 2 孩子
最多客人人数:2
Premier Twin(OTA-Hotel Special, 10% Off, Flexible)
容量:
1 成人, 1 宝宝
最多客人人数:1
Premier Twin(OTA- Save 15%)
容量:
1 成人, 1 宝宝
最多客人人数:1
1 King Bed, Executive Studio, Non-Smoking(OTA-Hotel Special, 20% Off, Flexible)
容量:
2 成人, 2 孩子
最多客人人数:2
Executive Studio Twin, Non-Smoking(OTA-Hotel Special, 20% Off, Flexible)
容量:
2 成人, 2 孩子
最多客人人数:2
Two-Bedroom, Premier Suite, Non-Smoking(OTA - Sunny Getaway)
容量:
4 成人, 4 孩子
最多客人人数:4
1 King Bed, Executive Studio, Non-Smoking(OTA -Save 10%)
容量:
2 成人, 2 孩子
最多客人人数:2
Executive Studio Twin, Non-Smoking(OTA -Save 10%)
容量:
2 成人, 2 孩子
最多客人人数:2
Premier King(OTA - Sunny Getaway)
容量:
3 成人, 3 孩子
最多客人人数:3
Premier King(OTA -Save 10%)
容量:
3 成人, 3 孩子
最多客人人数:3
Two-Bedroom, Premier Suite, Non-Smoking(OTA -Save 10%)
容量:
4 成人, 4 孩子
最多客人人数:4
Executive Studio Twin, Non-Smoking(OTA-Hotel Special, 10% Off, Flexible)
容量:
2 成人, 2 孩子
最多客人人数:2
1 King Bed, Executive Studio, Non-Smoking(OTA-Hotel Special, 10% Off, Flexible)
容量:
2 成人, 2 孩子
最多客人人数:2
Two-Bedroom, Premier Suite, Non-Smoking(OTA-Hotel Special, 10% Off, Flexible)
容量:
4 成人, 4 孩子
最多客人人数:4
Studio Family Quadruple(OTA-Hotel Special, 15% Off, Flexible)
容量:
4 成人, 4 孩子
最多客人人数:4
Premier King(OTA-Hotel Special, 10% Off, Flexible)
容量:
3 成人, 3 孩子
最多客人人数:3
Premier Twin(OTA-Hotel Special, 5% Off, Flexible)
容量:
1 成人, 1 宝宝
最多客人人数:1
Two-Bedroom, Executive Suite, Non-Smoking(OTA-Hotel Special, 15% Off, Flexible)
容量:
4 成人, 4 孩子
最多客人人数:4
Two-Bedroom, Premier Suite, Non-Smoking(OTA- Save 15%)
容量:
4 成人, 4 孩子
最多客人人数:4
Premier King(OTA- Save 15%)
容量:
3 成人, 3 孩子
最多客人人数:3
Executive Studio Twin, Non-Smoking(OTA- Save 15%)
容量:
2 成人, 2 孩子
最多客人人数:2
1 King Bed, Executive Studio, Non-Smoking(OTA- Save 15%)
容量:
2 成人, 2 孩子
最多客人人数:2
Studio Family Quadruple(OTA-Hotel Special, 10% Off, Flexible)
容量:
4 成人, 4 孩子
最多客人人数:4
Premier Twin(OTA - Sunny Getaway)
容量:
1 成人, 1 宝宝
最多客人人数:1
Premier Twin(OTA -Save 10%)
容量:
1 成人, 1 宝宝
最多客人人数:1
Studio Family Quadruple(OTA-Hotel Special, 25% Off, Flexible)
容量:
4 成人, 4 孩子
最多客人人数:4
Two-Bedroom, Executive Suite, Non-Smoking(OTA -Save 10%)
容量:
4 成人, 4 孩子
最多客人人数:4
Two-Bedroom, Executive Suite, Non-Smoking(OTA - Sunny Getaway)
容量:
4 成人, 4 孩子
最多客人人数:4
Two-Bedroom, Executive Suite, Non-Smoking(OTA-Hotel Special, 10% Off, Flexible)
容量:
4 成人, 4 孩子
最多客人人数:4
1 King Bed, Executive Studio, Non-Smoking(OTA-Hotel Special, 25% Off, Flexible)
容量:
2 成人, 2 孩子
最多客人人数:2
Executive Studio Twin, Non-Smoking(OTA-Hotel Special, 25% Off, Flexible)
容量:
2 成人, 2 孩子
最多客人人数:2
Two-Bedroom, Executive Suite, Non-Smoking(OTA-Hotel Special, 25% Off, Flexible)
容量:
4 成人, 4 孩子
最多客人人数:4
Premier King(OTA-Hotel Special, 20% Off, Flexible)
容量:
3 成人, 3 孩子
最多客人人数:3
Two-Bedroom, Premier Suite, Non-Smoking(OTA-Hotel Special, 20% Off, Flexible)
容量:
4 成人, 4 孩子
最多客人人数:4
要知道...
Check-in 给她 14:00
Check-out 直到 11:00
Ramada Suites by Wyndham Kuala Lumpur City Centre 接受特殊要求。在下一步中添加它们！
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Travelers Choice
4.5
出色的 
1.658 评论
#54 of 907 hotels in Kuala Lumpur
地点
睡眠质量客房服务品质清洁度
评论日期 19 Mar 2024
Disappointing Experience at Ramada Suites Kualampur
Our recent stay at Ramada Suites was unfortunately far from satisfactory. Despite booking specifically at this hotel based on positive reviews and recommendations, our experience left much to be desired.
Upon arrival, we were greeted with a spacious and well-appointed room, which initially seemed promising. However, our encounter with the receptionist, a trainee , was marred by her rude demeanor and unprofessional behavior. It's concerning that a trainee would exhibit such conduct towards guests.we were surprised to learn that the hotel does not provide luggage assistance—a basic service that one would expect from an establishment of this caliber. While policies may vary, this is an area that requires immediate attention and reconsideration.
Our disappointment escalated when we encountered difficulties with housekeeping. Despite requesting not to have our room cleaned until we returned, we were informed upon our return that cleaning services were unavailable due to specific time constraints. This inflexibility in accommodating guests' needs is unacceptable.
The most distressing incident occurred when we discovered that some of our belongings, including a brand new hat and a three-year-old Ray-Ban sunglass, had gone missing from our room. Despite reporting the incident to the reception, we received no resolution or follow-up, leaving us feeling disregarded and disheartened.the complimentary breakfast offered by the hotel was severely lacking in variety and quality. The spread was minimal, and the service staff, predominantly Indian, displayed unprofessional behavior and a lack of proficiency in English communication. Their disheveled appearance and inadequate training further detracted from the dining experience.
As a family with a three-year-old child and an infant, we expected the hotel to provide some level of priority service or accommodation, considering the needs of young children. Unfortunately, no such considerations were evident during our stay.
it's essential to highlight the overall poor quality of staff training and grooming throughout the hotel. From the unprofessional demeanor of the trainee receptionist, to the inadequate behavior and , predominantly Indian, it was evident that proper training and standards were lacking. Furthermore, the uniforms worn by the staff did not meet basic food safety standards, contributing to a sense of discomfort and unease during meal times.
In conclusion, our stay at Ramada Suites fell short of our expectations. While the room itself was satisfactory, the level of service and professionalism demonstrated by the staff, particularly at the reception and during breakfast, left much to be desired. It is our hope that the hotel management will take heed of these concerns and make necessary improvements to ensure a more pleasant stay for future guests.
Upon arrival, we were greeted with a spacious and well-appointed room, which initially seemed promising. However, our encounter with the receptionist, a trainee , was marred by her rude demeanor and unprofessional behavior. It's concerning that a trainee would exhibit such conduct towards guests.we were surprised to learn that the hotel does not provide luggage assistance—a basic service that one would expect from an establishment of this caliber. While policies may vary, this is an area that requires immediate attention and reconsideration.
Our disappointment escalated when we encountered difficulties with housekeeping. Despite requesting not to have our room cleaned until we returned, we were informed upon our return that cleaning services were unavailable due to specific time constraints. This inflexibility in accommodating guests' needs is unacceptable.
The most distressing incident occurred when we discovered that some of our belongings, including a brand new hat and a three-year-old Ray-Ban sunglass, had gone missing from our room. Despite reporting the incident to the reception, we received no resolution or follow-up, leaving us feeling disregarded and disheartened.the complimentary breakfast offered by the hotel was severely lacking in variety and quality. The spread was minimal, and the service staff, predominantly Indian, displayed unprofessional behavior and a lack of proficiency in English communication. Their disheveled appearance and inadequate training further detracted from the dining experience.
As a family with a three-year-old child and an infant, we expected the hotel to provide some level of priority service or accommodation, considering the needs of young children. Unfortunately, no such considerations were evident during our stay.
it's essential to highlight the overall poor quality of staff training and grooming throughout the hotel. From the unprofessional demeanor of the trainee receptionist, to the inadequate behavior and , predominantly Indian, it was evident that proper training and standards were lacking. Furthermore, the uniforms worn by the staff did not meet basic food safety standards, contributing to a sense of discomfort and unease during meal times.
In conclusion, our stay at Ramada Suites fell short of our expectations. While the room itself was satisfactory, the level of service and professionalism demonstrated by the staff, particularly at the reception and during breakfast, left much to be desired. It is our hope that the hotel management will take heed of these concerns and make necessary improvements to ensure a more pleasant stay for future guests.
Dear Sijojoy,
Thank you for taking the time to share your feedback regarding your recent stay with us. We certainly regret to hearing that your stay felt short of your expectations.
We have looked into your comments on the missing items and our account of details certainly differs from your review stated. Should you wish to discuss this further, I am contactable at gurpal.gurchan@ramadaklcc.com.
Kind regards,
Gurpal Singh
Hotel Manager
Thank you for taking the time to share your feedback regarding your recent stay with us. We certainly regret to hearing that your stay felt short of your expectations.
We have looked into your comments on the missing items and our account of details certainly differs from your review stated. Should you wish to discuss this further, I am contactable at gurpal.gurchan@ramadaklcc.com.
Kind regards,
Gurpal Singh
Hotel Manager
评论日期 04 Mar 2024
Ramada- Bukit Bintang
A wonderful hotel for families and international holidayers, staff and door persons were very courteous and friendly. A wonderful hotel, rooms were very tidy and beds were comfortable, my only recommendation is to offer a shorter - softer pillows as those on offer were firm and almost 3 to 4 inches high.
Dear X7071RKriccardob,
Thank you for taking the time to share your experience and for choosing our hotel for your stay. We're delighted to hear that you found our hotel wonderful for families and international holidayers, and that our staff and door persons were courteous and friendly. It's always our goal to create a welcoming and comfortable environment for all our guests.
We're pleased to know that you appreciated the tidiness of our rooms and the comfort of our beds. Your feedback regarding the pillows is invaluable to us. We understand that comfort is personal and varies from guest to guest, which is why your suggestion for offering shorter and softer pillow options is something we will seriously consider. We strive to accommodate all our guests' needs and preferences, and this includes providing a variety of bedding options to ensure a restful night's sleep.
Thank you once again for your recommendation and for your positive remarks. We look forward to welcoming you back in the future and hope to exceed your expectations in every aspect of your stay, including providing you with the perfect pillow for a good night's rest. If there's anything else we can do to make your next visit even more comfortable, please don't hesitate to let us know.
Kind regards,
Gurpal Singh
Hotel Manager
Thank you for taking the time to share your experience and for choosing our hotel for your stay. We're delighted to hear that you found our hotel wonderful for families and international holidayers, and that our staff and door persons were courteous and friendly. It's always our goal to create a welcoming and comfortable environment for all our guests.
We're pleased to know that you appreciated the tidiness of our rooms and the comfort of our beds. Your feedback regarding the pillows is invaluable to us. We understand that comfort is personal and varies from guest to guest, which is why your suggestion for offering shorter and softer pillow options is something we will seriously consider. We strive to accommodate all our guests' needs and preferences, and this includes providing a variety of bedding options to ensure a restful night's sleep.
Thank you once again for your recommendation and for your positive remarks. We look forward to welcoming you back in the future and hope to exceed your expectations in every aspect of your stay, including providing you with the perfect pillow for a good night's rest. If there's anything else we can do to make your next visit even more comfortable, please don't hesitate to let us know.
Kind regards,
Gurpal Singh
Hotel Manager
评论日期 01 Mar 2024
Best experience and would definitely recommend people to visit the hotel whenever they travel to Malaysia
A warm and cordial welcome by the hotel . Specially would like to mention about Jhanvi for the best hospitality services.
And how can I forget Aditi who really helped and supported us on any kind of queries related to the hotel and city guidance
And how can I forget Aditi who really helped and supported us on any kind of queries related to the hotel and city guidance
Dear Guide39391379290,
Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We're delighted to hear about the warm and cordial welcome you received and are especially pleased to know that Jhanvi and Aditi stood out for their exceptional hospitality and support.
Creating a memorable experience for our guests is what we strive for, and it sounds like Jhanvi and Aditi played significant roles in achieving this for you. Their dedication to providing outstanding service and support, including offering guidance about the hotel and city, is truly commendable.
Your kind words will be shared with both Jhanvi, Aditi, and the entire team. It's feedback like yours that motivates us to continue delivering the highest level of service to our guests.
We hope to have the pleasure of welcoming you back in the near future for another memorable stay. Should you need any assistance or have any more queries in the future, please do not hesitate to reach out. Thank you once again for choosing to stay with us!
Kind regards,
Gurpal Singh
Hotel Manager
Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We're delighted to hear about the warm and cordial welcome you received and are especially pleased to know that Jhanvi and Aditi stood out for their exceptional hospitality and support.
Creating a memorable experience for our guests is what we strive for, and it sounds like Jhanvi and Aditi played significant roles in achieving this for you. Their dedication to providing outstanding service and support, including offering guidance about the hotel and city, is truly commendable.
Your kind words will be shared with both Jhanvi, Aditi, and the entire team. It's feedback like yours that motivates us to continue delivering the highest level of service to our guests.
We hope to have the pleasure of welcoming you back in the near future for another memorable stay. Should you need any assistance or have any more queries in the future, please do not hesitate to reach out. Thank you once again for choosing to stay with us!
Kind regards,
Gurpal Singh
Hotel Manager
评论日期 01 Mar 2024
Awesome Hospitality Experience
It was such a wonderful experience and hospitality served by Jhanvi. Overall experience was too good. Starting from tremendously welcome to check-out, we got all the support from the reception and all other staff members as well. Kudos to Jhanvi and team.
Dear 867abhishekm,
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had such a memorable stay, and we greatly appreciate your kind words about Jhanvi and our team. Providing exceptional hospitality and service is at the heart of what we do, and it's fantastic to know that you felt welcomed and supported throughout your time with us.
We will be sure to pass along your compliments to Jhanvi and the rest of our team. They will be delighted to hear that their efforts made your stay so enjoyable.
Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another fantastic experience in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.
Kind regards,
Gurpal Singh
Hotel Manager
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had such a memorable stay, and we greatly appreciate your kind words about Jhanvi and our team. Providing exceptional hospitality and service is at the heart of what we do, and it's fantastic to know that you felt welcomed and supported throughout your time with us.
We will be sure to pass along your compliments to Jhanvi and the rest of our team. They will be delighted to hear that their efforts made your stay so enjoyable.
Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another fantastic experience in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.
Kind regards,
Gurpal Singh
Hotel Manager
评论日期 09 Feb 2024
4 nights in Kuala Lumpur
This is a lovely hotel and situated in a good area for bars, restaurants and shops. Rooms are spacious with good facilities. Our room had a kitchenette, but unfortunately no pots or pans to cook with, so a bit pointless really. Large fridge, microwave and a sink, toaster and kettle. I have knocked 1 star off as the hotel bar and restaurant were closed due to refurbishment. However, Nawab restaurant and bar across the road offer in-house service. We ate there and the Indian meal we had was fantastic.
Dear Paul and Nigel W,
Thank you for taking the time to share your feedback on your recent stay at our hotel. We're delighted to hear that you found the hotel lovely and well-situated for enjoying the local bars, restaurants, and shops. It's great to know that the spaciousness and facilities of the rooms met your expectations, providing comfort during your stay.
We apologize for any inconvenience caused by the lack of pots and pans in the kitchenette, which limited the usability of this feature. Your feedback is invaluable to us, and we will look into how we can improve the kitchenette's functionality for future guests.
We also understand your disappointment regarding the temporary closure of our hotel bar and restaurant for refurbishment. We're continuously working to enhance our facilities and services, and sometimes this requires us to make temporary adjustments. We're glad, however, that Nawab restaurant and bar across the road was able to provide an excellent dining experience for you.
Your satisfaction is important to us, and we appreciate your understanding and the constructive feedback. We hope to welcome you back in the future, where you can experience our improved amenities, including the newly refurbished hotel bar and restaurant. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to reach out. Thank you again for choosing to stay with us!
Kind regards,
Gurpal Singh
Hotel Manager
Thank you for taking the time to share your feedback on your recent stay at our hotel. We're delighted to hear that you found the hotel lovely and well-situated for enjoying the local bars, restaurants, and shops. It's great to know that the spaciousness and facilities of the rooms met your expectations, providing comfort during your stay.
We apologize for any inconvenience caused by the lack of pots and pans in the kitchenette, which limited the usability of this feature. Your feedback is invaluable to us, and we will look into how we can improve the kitchenette's functionality for future guests.
We also understand your disappointment regarding the temporary closure of our hotel bar and restaurant for refurbishment. We're continuously working to enhance our facilities and services, and sometimes this requires us to make temporary adjustments. We're glad, however, that Nawab restaurant and bar across the road was able to provide an excellent dining experience for you.
Your satisfaction is important to us, and we appreciate your understanding and the constructive feedback. We hope to welcome you back in the future, where you can experience our improved amenities, including the newly refurbished hotel bar and restaurant. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to reach out. Thank you again for choosing to stay with us!
Kind regards,
Gurpal Singh
Hotel Manager
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