Built on the edge of a lake on the Old Town Island, this award-winning hotel in Downtown Dubai is where holidays turn into most cherished memories. Welcome to Palace Downtown.
Deluxe Room with Lake View
Air conditioning
Balcony
Bathrobe
Conditioner
Desk
iPad
Minibar
Private bathroom
Shampoo
Shower
Slippers
Toilet
Towels
TV
Wine glasses
1 Extra large DoubleDiplomatic Suite with Lake View
Air conditioning
Balcony
Bathrobe
Conditioner
Desk
iPad
Minibar
Private bathroom
Shampoo
Shower
Slippers
Toilet
Towels
TV
Wine glasses
Deluxe Room with Fountain View
Air conditioning
Balcony
Bathrobe
Conditioner
Desk
iPad
Minibar
Private bathroom
Shampoo
Shower
Slippers
Toilet
Towels
TV
View
Wine glasses
Palace Suite with Fountain Views
Air conditioning
Balcony
Bathrobe
Conditioner
Desk
iPad
Minibar
Private bathroom
Shampoo
Shower
Slippers
Sofa
Toilet
Towels
TV
Video
View
Wine glasses
Palace Room with Lake view
Air conditioning
Balcony
Bathrobe
Conditioner
Desk
iPad
Minibar
Private bathroom
Shampoo
Shower
Slippers
Toilet
Towels
TV
Wine glasses
Palace Suite with Lake View
Air conditioning
Balcony
Bathrobe
Conditioner
Desk
iPad
Minibar
Private bathroom
Shampoo
Shower
Slippers
Sofa
Toilet
Towels
TV
Wine glasses
Junior Suite Lake View
Air conditioning
Balcony
Bathrobe
Conditioner
Desk
iPad
Minibar
Private bathroom
Shampoo
Shower
Slippers
Toilet
Towels
TV
Wine glasses
Palace Room with Fountain View
Air conditioning
Balcony
Bathrobe
Conditioner
Desk
iPad
Minibar
Private bathroom
Shampoo
Shower
Slippers
Toilet
Towels
TV
Wine glasses
Good to know...
Sheikh Mohammed bin Rashid Boulevard, Downtown Dubai, PO bOX 9770, Downtown Dubai, Dubai, United Arab Emirates
City: Dubai
Region: Dubai Emirate
Check-in from 15:00
Check-out until to 12:00
Palace Downtown accepts special requests. Add them in the next step!
FAQ Frequently Asked Questions
- Why choose Metour.it as your reliable online travel agency?Metour.it is committed to offering travelers authentic and unforgettable experiences. As a leading trusted online travel agency, we stand out for our dedication to quality, safety and customer satisfaction. Every destination, package and service offered has been carefully selected to ensure an unparalleled travel experience. Furthermore, our expert team is always on hand to assist you at every stage of your journey, ensuring that every detail is taken care of to perfection.
- Are the prices always the same even if the date changes?Prices vary based on various factors which may be seasonal, day of the week, occupancy status of the hotel, promotions, particular fairs in the city and more. The advice, to see the prices, is to enter the dates of your stay and make your own comparisons.
- Is breakfast always included?No, it depends on the rate and whether the structure is organized to offer it or not. Check carefully before booking what is included and what is not and what type of service is offered.
- Can I make special requests?Of course, when booking you will have a field where you can write directly to the property and make your requests. These will be evaluated by the Hotel who will respond directly to you. MeTour is not responsible in this decision-making process.
- What types of beds will I find in the room I booked?The type of bed is usually specified in the room sheet. If you have any special requests or needs you can indicate them at the time of booking by writing them in the "special requests" field which will be forwarded directly to the property. In this process MeTour is not responsible.
- What is Pay in Structural and Payment Pre-Authorization?When you book, some facilities offer the possibility of paying directly at the facility. In these cases you will simply be asked to insert your credit (or debit) card to guarantee the booking, but without any charge. The sum will be taken from your credit card only in the cases provided for by the policies and conditions relating to your booking. In other cases, when the Partner does not adopt automatic availability and booking systems, but confirms reservations "manually", then you will be asked to insert your credit (or debit) card to guarantee the reservation, and then be directly charged at the same time as the Partner confirms the booking (within 24-48 hours). At that moment you will receive an email with the booking confirmation and payment.
- How do I know if my card has been pre-authorized?By consulting your credit card balance you will see that your available balance will be temporarily reduced by the amount of your reservation. In other cases and depending on the policy of your credit card circuit, you may also find an entry in the monthly summary of card movements: "pending operation". The pre-authorisation block, depending on the situation, will be maintained according to the policies and terms and conditions of what has been booked.
- How can I cancel or change my booking?Easy, enter the customer area with your credentials and from there you can modify or cancel your booking. Remember that changing dates or canceling with a refund request depends on the rate you chose when booking.
- Can I transfer my reservation to another person?For this request, contact the property directly which may have a specific policy in this regard or may need further data on the person to whom you want to transfer the booking.
- How can I get help with my booking?Enter the customer area with your credentials and from there you can contact us or by writing through our contact form specifying your booking number and the reason for the contact request. We recommend that you also leave a telephone number where you can be reached in case of need.
- Are there taxes, local charges or extras to be paid directly on site?If not clearly indicated in the booking rates or property policy, payments may be requested directly to the property for tourist taxes, local charges or extras not included in the rate. The advice is to read everything carefully before booking or writing to us through our contact form.
- Are small pets allowed?We invite you to read the property policy or contact us through our contact form for more information.
- What are TripAdvisor reviews?
TripAdvisor reviews on MeTour.it are ratings and comments imported directly from TripAdvisor for every hotel, B&B, resort, campsite, accommodation, restaurant and museum activity you find on our site. They include an overall rating of up to 5 points, the total number of reviews, and detailed ratings for specific categories such as rooms, location, cleanliness, sleep quality, service and value for money. We also show the latest 5 reviews left by travelers on TripAdvisor. This data is automatically updated and is provided to help our users make informed choices. MeTour.it does not edit these reviews and takes no responsibility for their accuracy. - Covid 19 Reservations/Cancellations/Changes of Dates/Refunds:For reservations made we advise you to keep in mind the risk related to Coronavirus (COVID-19) and related government measures. If you book a rate that is not "flexible" or "non-cancellable" or "non-changeable", you may not be entitled to a refund in the event of cancellation or to a refund. Any requests for cancellation or date changes will be handled based on the policy of the rate chosen at the time of booking and any consumer protection laws. In uncertain times like these, MeTour recommends booking with rates that allow free cancellation or date changes, so that if you have to change plans or restrictions arise, you can cancel for free up to the deadline set by the structure.
- Covid-19: travel restrictions and adviceMeTour encourages its Partners to follow a careful prevention policy towards the Covid-19 pandemic, promoting those structures with strict sanitization and control protocols and monitors any contagion situations by blocking reservations for those structures or places that are particularly affected. However, since we cannot intervene directly on the structures, which are independent from MeTour, the advice is to check whether there are travel restrictions in place before booking and reaching the structure. In fact, travel may only be authorized for specific reasons and, in particular, travel for tourist purposes may not be permitted. We recommend that you visit the government websites of the various countries in the world of destination, the website of the WHO (World Health Organization) and local government bodies, official information sites and, last but not least, the website of the Booked Facilities. . MeTour is not responsible for the content of the aforementioned sites, but recommends consulting the most up-to-date news possible.
Travelers Choice
5.0
Excellent 
7.806 reviews
#14 of 1,022 hotels in Dubai
Location
Sleep QualityRoomsServiceValueCleanliness
Review dated 04 Apr 2024
Ramadan Iftar
Amazing Atmosphere, the experience was wonderful. We went for Iftar and the food was cooked to perfection, everything was fresh and delicious.The buffet had great varieties.From savory to sweet. The service was outstanding, especial Mark was really friendly and helpful
Dear guest,
Thank you for taking the time to share your wonderful experience of our Iftar at Palace Downtown Dubai. We are thrilled to hear that you enjoyed every aspect of your visit, from the delicious food to the outstanding service provided by our team.
It is delightful to know that you found our Iftar offerings cooked to perfection, with fresh and delicious options spanning from savory to sweet. Our culinary team takes great care in curating a diverse and delightful buffet experience, and we are pleased that you found it to your liking.
We are especially grateful for your kind words regarding the outstanding service provided by Mark. Delivering friendly and helpful service is a priority for us, and we are delighted to hear that Mark's dedication to guest satisfaction shone through during your visit.
Thank you once again for choosing Palace Downtown Dubai for your Iftar experience. We look forward to welcoming you back soon for another memorable dining experience.
Regards,
Stefan Masche
Management Office
Thank you for taking the time to share your wonderful experience of our Iftar at Palace Downtown Dubai. We are thrilled to hear that you enjoyed every aspect of your visit, from the delicious food to the outstanding service provided by our team.
It is delightful to know that you found our Iftar offerings cooked to perfection, with fresh and delicious options spanning from savory to sweet. Our culinary team takes great care in curating a diverse and delightful buffet experience, and we are pleased that you found it to your liking.
We are especially grateful for your kind words regarding the outstanding service provided by Mark. Delivering friendly and helpful service is a priority for us, and we are delighted to hear that Mark's dedication to guest satisfaction shone through during your visit.
Thank you once again for choosing Palace Downtown Dubai for your Iftar experience. We look forward to welcoming you back soon for another memorable dining experience.
Regards,
Stefan Masche
Management Office
Review dated 03 Apr 2024
Dinner in a Palace
Mark has been the best part of this iftar! Selection as always very diverse. Loved the roasted lamb. Atmosphere is very warm and welcoming. All the staff are pleasant. Will definitely come back again. Well done to the whole team. Am so full :)
Dear guest,
Thank you immensely for your delightful feedback regarding your recent Iftar experience at Palace Downtown Hotel! We are thrilled to hear that Mark and our entire team made your evening exceptional.
It brings us immense joy to know that you found our Iftar selection diverse and enjoyed the succulent roasted lamb. Creating a warm and welcoming atmosphere is at the core of our hospitality ethos, and we are thrilled that you felt the genuine hospitality extended by our staff.
Your kind words motivate us to continue striving for excellence in every aspect of our service. We are incredibly grateful for your patronage and are eagerly looking forward to welcoming you back for another memorable experience.
Once again, thank you for choosing Palace Downtown Hotel for your Iftar celebration, and we can't wait to have the pleasure of serving you again soon!
Regards
Stefan Masche
Management Office
Thank you immensely for your delightful feedback regarding your recent Iftar experience at Palace Downtown Hotel! We are thrilled to hear that Mark and our entire team made your evening exceptional.
It brings us immense joy to know that you found our Iftar selection diverse and enjoyed the succulent roasted lamb. Creating a warm and welcoming atmosphere is at the core of our hospitality ethos, and we are thrilled that you felt the genuine hospitality extended by our staff.
Your kind words motivate us to continue striving for excellence in every aspect of our service. We are incredibly grateful for your patronage and are eagerly looking forward to welcoming you back for another memorable experience.
Once again, thank you for choosing Palace Downtown Hotel for your Iftar celebration, and we can't wait to have the pleasure of serving you again soon!
Regards
Stefan Masche
Management Office
Review dated 03 Apr 2024
Place downtown
Thank you so much MS.shering for your greeting with fabulous service...
She was very helping and caring person...she was recommended awesome food... I will recommend all of mu friends and family .Thank you once again see you again 🙏🙏🙏🙏🙏
She was very helping and caring person...she was recommended awesome food... I will recommend all of mu friends and family .Thank you once again see you again 🙏🙏🙏🙏🙏
Dear guest,
Thank you for your kind words and for taking the time to recognize the exceptional service provided by Ms. Shering during your recent visit to Palace Downtown Hotel.
We are delighted to hear that Ms. Shering's warm greeting and fabulous service made your experience with us memorable. Providing helpful and caring service to our guests is at the heart of what we do, and we are thrilled that Ms. Shering went above and beyond to ensure your satisfaction.
We will be sure to pass on your appreciation to Ms. Shering and the rest of our team. Your recommendation means a lot to us, and we look forward to welcoming your friends and family to Palace Downtown Hotel in the future.
Thank you once again for choosing to stay with us. We can't wait to see you again soon!
Regards,
Stefan Masche
Management Office
Thank you for your kind words and for taking the time to recognize the exceptional service provided by Ms. Shering during your recent visit to Palace Downtown Hotel.
We are delighted to hear that Ms. Shering's warm greeting and fabulous service made your experience with us memorable. Providing helpful and caring service to our guests is at the heart of what we do, and we are thrilled that Ms. Shering went above and beyond to ensure your satisfaction.
We will be sure to pass on your appreciation to Ms. Shering and the rest of our team. Your recommendation means a lot to us, and we look forward to welcoming your friends and family to Palace Downtown Hotel in the future.
Thank you once again for choosing to stay with us. We can't wait to see you again soon!
Regards,
Stefan Masche
Management Office
Review dated 02 Apr 2024
Mega guide in Palace downtown
Our Dubai guide Husein was wonderful! He showed us every single activity, which we enjoyed!
Husein not only chose the best companies to go with, but also cared about our experience and that we would be always satisfied!
Thank you for such great service!
See you soon 😉
Husein not only chose the best companies to go with, but also cared about our experience and that we would be always satisfied!
Thank you for such great service!
See you soon 😉
Dear guest,
Thank you for sharing your wonderful experience with us and for highlighting the exceptional service provided by our Dubai guide, Husein.
We are thrilled to hear that Husein went above and beyond to ensure that you had an unforgettable experience during your time in Dubai. Providing personalized and attentive service to our guests is what we strive for, and we are delighted that Husein's efforts contributed to making your visit memorable.
We will be sure to pass on your kind words to Husein and the rest of our team. Your appreciation means the world to us, and we look forward to welcoming you back to Palace Downtown Hotel for another fantastic experience in the near future.
Regards
Stefan Masche
Management Office
Thank you for sharing your wonderful experience with us and for highlighting the exceptional service provided by our Dubai guide, Husein.
We are thrilled to hear that Husein went above and beyond to ensure that you had an unforgettable experience during your time in Dubai. Providing personalized and attentive service to our guests is what we strive for, and we are delighted that Husein's efforts contributed to making your visit memorable.
We will be sure to pass on your kind words to Husein and the rest of our team. Your appreciation means the world to us, and we look forward to welcoming you back to Palace Downtown Hotel for another fantastic experience in the near future.
Regards
Stefan Masche
Management Office
Review dated 02 Apr 2024
A long weekend in Dubai
Delightful hotel. Big enough to have everything you would want - but with a boutique feel in comparison to most hotels.
Breakfast - faultless.
Thiptara - is the place to go for a night time drink and grab some snacks. We did that on the first night when we got to the hotel - and it was the perfect and easiest way to start the break.
We can especially for the Dubai World Cup horse racing - which again the hotel was in a perfect position to access.
You don’t have to stray too far from the hotel for exceptional food and entertainment on a night time.
We loved it. And there’s this chap called Rakesh - who is super attentive and warm. He can quite easily turn into your in house ‘tour guide’!
Breakfast - faultless.
Thiptara - is the place to go for a night time drink and grab some snacks. We did that on the first night when we got to the hotel - and it was the perfect and easiest way to start the break.
We can especially for the Dubai World Cup horse racing - which again the hotel was in a perfect position to access.
You don’t have to stray too far from the hotel for exceptional food and entertainment on a night time.
We loved it. And there’s this chap called Rakesh - who is super attentive and warm. He can quite easily turn into your in house ‘tour guide’!
Dear guest,
Thank you for choosing Palace Downtown Hotel for your recent long weekend getaway in Dubai.
We are thrilled to hear that you found our hotel delightful and appreciated the unique boutique feel it offers compared to other properties in the area. Providing a comfortable and enjoyable stay for our guests is our top priority, and we are pleased to know that we met your expectations.
It is wonderful to hear that you enjoyed a faultless breakfast and had a fantastic experience at Thiptara for nighttime drinks and snacks. We are delighted that our hotel's convenient location allowed you to easily access the Dubai World Cup horse racing event.
We are also pleased to hear that you found exceptional food and entertainment options nearby and that Rakesh, one of our team members, provided you with attentive and warm service. We will be sure to pass on your kind words to him.
Thank you for your glowing review, and we look forward to welcoming you back for another memorable stay in the future.
Regards,
Stefan Masche
Management Office
Thank you for choosing Palace Downtown Hotel for your recent long weekend getaway in Dubai.
We are thrilled to hear that you found our hotel delightful and appreciated the unique boutique feel it offers compared to other properties in the area. Providing a comfortable and enjoyable stay for our guests is our top priority, and we are pleased to know that we met your expectations.
It is wonderful to hear that you enjoyed a faultless breakfast and had a fantastic experience at Thiptara for nighttime drinks and snacks. We are delighted that our hotel's convenient location allowed you to easily access the Dubai World Cup horse racing event.
We are also pleased to hear that you found exceptional food and entertainment options nearby and that Rakesh, one of our team members, provided you with attentive and warm service. We will be sure to pass on your kind words to him.
Thank you for your glowing review, and we look forward to welcoming you back for another memorable stay in the future.
Regards,
Stefan Masche
Management Office
Choose how to pay. Always in a safe way.
Sign up to receive the latest news and promotions
