Hotel
Ramada Suites by Wyndham Kuala Lumpur City Centre
Kuala Lumpur | Wilayah Persekutuan | Malaysia
Map
At Ramada Suites by Wyndham Kuala Lumpur City Centre, our welcoming atmosphere and convenient amenities, such as free WiFi, offer an ideal stay in Kuala Lumpur, MY.
1 King Bed, Executive Studio, Non-Smoking(FIT Wholesale Rate - 2)
1 King Bed, Executive Studio, Non-Smoking
Studio Family Quadruple(FIT Tour Operator - Wholesale 1)
Studio Family Quadruple
Two-Bedroom, Premier Suite, Non-Smoking(FIT Wholesale Rate - 2)
Two-Bedroom, Premier Suite, Non-Smoking
Executive Studio Twin, Non-Smoking(FIT Wholesale Rate - 2)
Executive Studio Twin, Non-Smoking
Premier Twin(OTA - Net Rate)
Premier Twin
1 King Bed, Executive Studio, Non-Smoking(FIT Tour Operator - Wholesale 1)
Monolocale Executive con 1 letto king size, non fumatori
Estudio Executive para no fumadores con 1 cama de matrimonio grande
Executive Studio mit 1 Kingsize-Bett, Nichtraucher
1 lit king size, studio exécutif, non-fumeurs
1 двуспальная кровать, представительская студия, для некурящих
1 张特大床，行政一室公寓，禁烟
Estudio Executive para no fumadores con 1 cama de matrimonio grande
Executive Studio mit 1 Kingsize-Bett, Nichtraucher
1 lit king size, studio exécutif, non-fumeurs
1 двуспальная кровать, представительская студия, для некурящих
1 张特大床，行政一室公寓，禁烟
Executive Studio Twin, Non-Smoking(FIT Tour Operator - Wholesale 1)
Two-Bedroom, Premier Suite, Non-Smoking(FIT Tour Operator - Wholesale 1)
Premier King(FIT Tour Operator - Wholesale 1)
Premier King
Premier King(FIT Wholesale Rate - 2)
Premier Twin(FIT - Wholesale 3 - Promo Rate)
Two-Bedroom, Executive Suite, Non-Smoking(OTA - Net Rate)
Two-Bedroom, Executive Suite, Non-Smoking
Two-Bedroom, Premier Suite, Non-Smoking(FIT - Wholesale 3 - Promo Rate)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Premier King(FIT - Wholesale 3 - Promo Rate)
Capacity:
3 adults, 3 children
Maximum number of Guests:3
Studio Family Quadruple(FIT Wholesale Rate - 2)
Studio Familiare Quadruplo
Estudio Familiar Quadruple
Studio für Familien mit 4 Betten
Studio Familial Quadruple
Четырехместная семейная студия
家庭四人一室公寓
Estudio Familiar Quadruple
Studio für Familien mit 4 Betten
Studio Familial Quadruple
Четырехместная семейная студия
家庭四人一室公寓
Two-Bedroom, Executive Suite, Non-Smoking(FIT - Wholesale 3 - Promo Rate)
Premier Twin(FIT Wholesale Rate - 2)
Capacity:
1 adult, 1 child
Maximum number of Guests:1
Two-Bedroom, Executive Suite, Non-Smoking(FIT Tour Operator - Wholesale 1)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Premier Twin(FIT Tour Operator - Wholesale 1)
Capacity:
1 adult, 1 child
Maximum number of Guests:1
Two-Bedroom, Premier Suite, Non-Smoking(OTA - Net Rate)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Studio Family Quadruple(FIT - Wholesale 3 - Promo Rate)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Premier King(OTA - Net Rate)
Capacity:
3 adults, 3 children
Maximum number of Guests:3
1 King Bed, Executive Studio, Non-Smoking(FIT - Wholesale 3 - Promo Rate)
Capacity:
2 adults, 2 children
Maximum number of Guests:2
Executive Studio Twin, Non-Smoking(FIT - Wholesale 3 - Promo Rate)
Capacity:
2 adults, 2 children
Maximum number of Guests:2
Studio Family Quadruple(OTA - Net Rate)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Two-Bedroom, Executive Suite, Non-Smoking(FIT Wholesale Rate - 2)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Executive Studio Twin, Non-Smoking(OTA - Net Rate)
Capacity:
2 adults, 2 children
Maximum number of Guests:2
1 King Bed, Executive Studio, Non-Smoking(OTA - Net Rate)
Capacity:
2 adults, 2 children
Maximum number of Guests:2
Studio Family Quadruple(OTA - Sunny Getaway)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Studio Family Quadruple(OTA -Save 10%)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Premier Twin(OTA-Hotel Special, 25% Off, Flexible)
Capacity:
1 adult, 1 child
Maximum number of Guests:1
Studio Family Quadruple(OTA- Sunny Getaway)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Two-Bedroom, Executive Suite, Non-Smoking(OTA- Sunny Getaway)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Two-Bedroom, Premier Suite, Non-Smoking(OTA- Sunny Getaway)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Premier Twin(OTA-Hotel Special, 20% Off, Flexible)
Capacity:
1 adult, 1 child
Maximum number of Guests:1
1 King Bed, Executive Studio, Non-Smoking(OTA - Sunny Getaway)
Capacity:
2 adults, 2 children
Maximum number of Guests:2
Executive Studio Twin, Non-Smoking(OTA - Sunny Getaway)
Capacity:
2 adults, 2 children
Maximum number of Guests:2
Premier Twin(OTA- Sunny Getaway)
Capacity:
1 adult, 1 child
Maximum number of Guests:1
Studio Family Quadruple(OTA- Save 15%)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Two-Bedroom, Executive Suite, Non-Smoking(OTA-Hotel Special, 20% Off, Flexible)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Executive Studio Twin, Non-Smoking(OTA- Sunny Getaway)
Capacity:
2 adults, 2 children
Maximum number of Guests:2
Executive Studio Twin, Non-Smoking(OTA-Hotel Special, 5% Off, Flexible)
Capacity:
2 adults, 2 children
Maximum number of Guests:2
1 King Bed, Executive Studio, Non-Smoking(OTA- Sunny Getaway)
Capacity:
2 adults, 2 children
Maximum number of Guests:2
1 King Bed, Executive Studio, Non-Smoking(OTA-Hotel Special, 5% Off, Flexible)
Capacity:
2 adults, 2 children
Maximum number of Guests:2
Premier King(OTA-Hotel Special, 25% Off, Flexible)
Capacity:
3 adults, 3 children
Maximum number of Guests:3
Two-Bedroom, Premier Suite, Non-Smoking(OTA-Hotel Special, 25% Off, Flexible)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Two-Bedroom, Premier Suite, Non-Smoking(OTA-Hotel Special, 15% Off, Flexible)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Premier King(OTA-Hotel Special, 15% Off, Flexible)
Capacity:
3 adults, 3 children
Maximum number of Guests:3
Two-Bedroom, Executive Suite, Non-Smoking(OTA-Hotel Special, 5% Off, Flexible)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Two-Bedroom, Executive Suite, Non-Smoking(OTA- Save 15%)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Premier King(OTA- Sunny Getaway)
Capacity:
3 adults, 3 children
Maximum number of Guests:3
Studio Family Quadruple(OTA-Hotel Special, 20% Off, Flexible)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Studio Family Quadruple(OTA-Hotel Special, 5% Off, Flexible)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Premier Twin(OTA-Hotel Special, 15% Off, Flexible)
Capacity:
1 adult, 1 child
Maximum number of Guests:1
Two-Bedroom, Premier Suite, Non-Smoking(OTA-Hotel Special, 5% Off, Flexible)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Premier King(OTA-Hotel Special, 5% Off, Flexible)
Capacity:
3 adults, 3 children
Maximum number of Guests:3
1 King Bed, Executive Studio, Non-Smoking(OTA-Hotel Special, 15% Off, Flexible)
Capacity:
2 adults, 2 children
Maximum number of Guests:2
Executive Studio Twin, Non-Smoking(OTA-Hotel Special, 15% Off, Flexible)
Capacity:
2 adults, 2 children
Maximum number of Guests:2
Premier Twin(OTA-Hotel Special, 10% Off, Flexible)
Capacity:
1 adult, 1 child
Maximum number of Guests:1
Premier Twin(OTA- Save 15%)
Capacity:
1 adult, 1 child
Maximum number of Guests:1
1 King Bed, Executive Studio, Non-Smoking(OTA-Hotel Special, 20% Off, Flexible)
Capacity:
2 adults, 2 children
Maximum number of Guests:2
Executive Studio Twin, Non-Smoking(OTA-Hotel Special, 20% Off, Flexible)
Capacity:
2 adults, 2 children
Maximum number of Guests:2
Two-Bedroom, Premier Suite, Non-Smoking(OTA - Sunny Getaway)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
1 King Bed, Executive Studio, Non-Smoking(OTA -Save 10%)
Capacity:
2 adults, 2 children
Maximum number of Guests:2
Executive Studio Twin, Non-Smoking(OTA -Save 10%)
Capacity:
2 adults, 2 children
Maximum number of Guests:2
Premier King(OTA - Sunny Getaway)
Capacity:
3 adults, 3 children
Maximum number of Guests:3
Premier King(OTA -Save 10%)
Capacity:
3 adults, 3 children
Maximum number of Guests:3
Two-Bedroom, Premier Suite, Non-Smoking(OTA -Save 10%)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Executive Studio Twin, Non-Smoking(OTA-Hotel Special, 10% Off, Flexible)
Capacity:
2 adults, 2 children
Maximum number of Guests:2
1 King Bed, Executive Studio, Non-Smoking(OTA-Hotel Special, 10% Off, Flexible)
Capacity:
2 adults, 2 children
Maximum number of Guests:2
Two-Bedroom, Premier Suite, Non-Smoking(OTA-Hotel Special, 10% Off, Flexible)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Studio Family Quadruple(OTA-Hotel Special, 15% Off, Flexible)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Premier King(OTA-Hotel Special, 10% Off, Flexible)
Capacity:
3 adults, 3 children
Maximum number of Guests:3
Premier Twin(OTA-Hotel Special, 5% Off, Flexible)
Capacity:
1 adult, 1 child
Maximum number of Guests:1
Two-Bedroom, Executive Suite, Non-Smoking(OTA-Hotel Special, 15% Off, Flexible)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Two-Bedroom, Premier Suite, Non-Smoking(OTA- Save 15%)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Premier King(OTA- Save 15%)
Capacity:
3 adults, 3 children
Maximum number of Guests:3
Executive Studio Twin, Non-Smoking(OTA- Save 15%)
Capacity:
2 adults, 2 children
Maximum number of Guests:2
1 King Bed, Executive Studio, Non-Smoking(OTA- Save 15%)
Capacity:
2 adults, 2 children
Maximum number of Guests:2
Studio Family Quadruple(OTA-Hotel Special, 10% Off, Flexible)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Premier Twin(OTA - Sunny Getaway)
Capacity:
1 adult, 1 child
Maximum number of Guests:1
Premier Twin(OTA -Save 10%)
Capacity:
1 adult, 1 child
Maximum number of Guests:1
Studio Family Quadruple(OTA-Hotel Special, 25% Off, Flexible)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Two-Bedroom, Executive Suite, Non-Smoking(OTA -Save 10%)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Two-Bedroom, Executive Suite, Non-Smoking(OTA - Sunny Getaway)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Two-Bedroom, Executive Suite, Non-Smoking(OTA-Hotel Special, 10% Off, Flexible)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
1 King Bed, Executive Studio, Non-Smoking(OTA-Hotel Special, 25% Off, Flexible)
Capacity:
2 adults, 2 children
Maximum number of Guests:2
Executive Studio Twin, Non-Smoking(OTA-Hotel Special, 25% Off, Flexible)
Capacity:
2 adults, 2 children
Maximum number of Guests:2
Two-Bedroom, Executive Suite, Non-Smoking(OTA-Hotel Special, 25% Off, Flexible)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Premier King(OTA-Hotel Special, 20% Off, Flexible)
Capacity:
3 adults, 3 children
Maximum number of Guests:3
Two-Bedroom, Premier Suite, Non-Smoking(OTA-Hotel Special, 20% Off, Flexible)
Capacity:
4 adults, 4 children
Maximum number of Guests:4
Good to know...
Check-in from 14:00
Check-out until to 11:00
Ramada Suites by Wyndham Kuala Lumpur City Centre accepts special requests. Add them in the next step!
FAQ Frequently Asked Questions
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- Are the prices always the same even if the date changes?Prices vary based on various factors which may be seasonal, day of the week, occupancy status of the hotel, promotions, particular fairs in the city and more. The advice, to see the prices, is to enter the dates of your stay and make your own comparisons.
- Is breakfast always included?No, it depends on the rate and whether the structure is organized to offer it or not. Check carefully before booking what is included and what is not and what type of service is offered.
- Can I make special requests?Of course, when booking you will have a field where you can write directly to the property and make your requests. These will be evaluated by the Hotel who will respond directly to you. MeTour is not responsible in this decision-making process.
- What types of beds will I find in the room I booked?The type of bed is usually specified in the room sheet. If you have any special requests or needs you can indicate them at the time of booking by writing them in the "special requests" field which will be forwarded directly to the property. In this process MeTour is not responsible.
- What is Pay in Structural and Payment Pre-Authorization?When you book, some facilities offer the possibility of paying directly at the facility. In these cases you will simply be asked to insert your credit (or debit) card to guarantee the booking, but without any charge. The sum will be taken from your credit card only in the cases provided for by the policies and conditions relating to your booking. In other cases, when the Partner does not adopt automatic availability and booking systems, but confirms reservations "manually", then you will be asked to insert your credit (or debit) card to guarantee the reservation, and then be directly charged at the same time as the Partner confirms the booking (within 24-48 hours). At that moment you will receive an email with the booking confirmation and payment.
- How do I know if my card has been pre-authorized?By consulting your credit card balance you will see that your available balance will be temporarily reduced by the amount of your reservation. In other cases and depending on the policy of your credit card circuit, you may also find an entry in the monthly summary of card movements: "pending operation". The pre-authorisation block, depending on the situation, will be maintained according to the policies and terms and conditions of what has been booked.
- How can I cancel or change my booking?Easy, enter the customer area with your credentials and from there you can modify or cancel your booking. Remember that changing dates or canceling with a refund request depends on the rate you chose when booking.
- Can I transfer my reservation to another person?For this request, contact the property directly which may have a specific policy in this regard or may need further data on the person to whom you want to transfer the booking.
- How can I get help with my booking?Enter the customer area with your credentials and from there you can contact us or by writing through our contact form specifying your booking number and the reason for the contact request. We recommend that you also leave a telephone number where you can be reached in case of need.
- Are there taxes, local charges or extras to be paid directly on site?If not clearly indicated in the booking rates or property policy, payments may be requested directly to the property for tourist taxes, local charges or extras not included in the rate. The advice is to read everything carefully before booking or writing to us through our contact form.
- Are small pets allowed?We invite you to read the property policy or contact us through our contact form for more information.
- What are TripAdvisor reviews?
TripAdvisor reviews on MeTour.it are ratings and comments imported directly from TripAdvisor for every hotel, B&B, resort, campsite, accommodation, restaurant and museum activity you find on our site. They include an overall rating of up to 5 points, the total number of reviews, and detailed ratings for specific categories such as rooms, location, cleanliness, sleep quality, service and value for money. We also show the latest 5 reviews left by travelers on TripAdvisor. This data is automatically updated and is provided to help our users make informed choices. MeTour.it does not edit these reviews and takes no responsibility for their accuracy. - Covid 19 Reservations/Cancellations/Changes of Dates/Refunds:For reservations made we advise you to keep in mind the risk related to Coronavirus (COVID-19) and related government measures. If you book a rate that is not "flexible" or "non-cancellable" or "non-changeable", you may not be entitled to a refund in the event of cancellation or to a refund. Any requests for cancellation or date changes will be handled based on the policy of the rate chosen at the time of booking and any consumer protection laws. In uncertain times like these, MeTour recommends booking with rates that allow free cancellation or date changes, so that if you have to change plans or restrictions arise, you can cancel for free up to the deadline set by the structure.
- Covid-19: travel restrictions and adviceMeTour encourages its Partners to follow a careful prevention policy towards the Covid-19 pandemic, promoting those structures with strict sanitization and control protocols and monitors any contagion situations by blocking reservations for those structures or places that are particularly affected. However, since we cannot intervene directly on the structures, which are independent from MeTour, the advice is to check whether there are travel restrictions in place before booking and reaching the structure. In fact, travel may only be authorized for specific reasons and, in particular, travel for tourist purposes may not be permitted. We recommend that you visit the government websites of the various countries in the world of destination, the website of the WHO (World Health Organization) and local government bodies, official information sites and, last but not least, the website of the Booked Facilities. . MeTour is not responsible for the content of the aforementioned sites, but recommends consulting the most up-to-date news possible.
Travelers Choice
4.5
Excellent 
1.658 reviews
#54 of 907 hotels in Kuala Lumpur
Location
Sleep QualityRoomsServiceValueCleanliness
Review dated 19 Mar 2024
Disappointing Experience at Ramada Suites Kualampur
Our recent stay at Ramada Suites was unfortunately far from satisfactory. Despite booking specifically at this hotel based on positive reviews and recommendations, our experience left much to be desired.
Upon arrival, we were greeted with a spacious and well-appointed room, which initially seemed promising. However, our encounter with the receptionist, a trainee , was marred by her rude demeanor and unprofessional behavior. It's concerning that a trainee would exhibit such conduct towards guests.we were surprised to learn that the hotel does not provide luggage assistance—a basic service that one would expect from an establishment of this caliber. While policies may vary, this is an area that requires immediate attention and reconsideration.
Our disappointment escalated when we encountered difficulties with housekeeping. Despite requesting not to have our room cleaned until we returned, we were informed upon our return that cleaning services were unavailable due to specific time constraints. This inflexibility in accommodating guests' needs is unacceptable.
The most distressing incident occurred when we discovered that some of our belongings, including a brand new hat and a three-year-old Ray-Ban sunglass, had gone missing from our room. Despite reporting the incident to the reception, we received no resolution or follow-up, leaving us feeling disregarded and disheartened.the complimentary breakfast offered by the hotel was severely lacking in variety and quality. The spread was minimal, and the service staff, predominantly Indian, displayed unprofessional behavior and a lack of proficiency in English communication. Their disheveled appearance and inadequate training further detracted from the dining experience.
As a family with a three-year-old child and an infant, we expected the hotel to provide some level of priority service or accommodation, considering the needs of young children. Unfortunately, no such considerations were evident during our stay.
it's essential to highlight the overall poor quality of staff training and grooming throughout the hotel. From the unprofessional demeanor of the trainee receptionist, to the inadequate behavior and , predominantly Indian, it was evident that proper training and standards were lacking. Furthermore, the uniforms worn by the staff did not meet basic food safety standards, contributing to a sense of discomfort and unease during meal times.
In conclusion, our stay at Ramada Suites fell short of our expectations. While the room itself was satisfactory, the level of service and professionalism demonstrated by the staff, particularly at the reception and during breakfast, left much to be desired. It is our hope that the hotel management will take heed of these concerns and make necessary improvements to ensure a more pleasant stay for future guests.
Upon arrival, we were greeted with a spacious and well-appointed room, which initially seemed promising. However, our encounter with the receptionist, a trainee , was marred by her rude demeanor and unprofessional behavior. It's concerning that a trainee would exhibit such conduct towards guests.we were surprised to learn that the hotel does not provide luggage assistance—a basic service that one would expect from an establishment of this caliber. While policies may vary, this is an area that requires immediate attention and reconsideration.
Our disappointment escalated when we encountered difficulties with housekeeping. Despite requesting not to have our room cleaned until we returned, we were informed upon our return that cleaning services were unavailable due to specific time constraints. This inflexibility in accommodating guests' needs is unacceptable.
The most distressing incident occurred when we discovered that some of our belongings, including a brand new hat and a three-year-old Ray-Ban sunglass, had gone missing from our room. Despite reporting the incident to the reception, we received no resolution or follow-up, leaving us feeling disregarded and disheartened.the complimentary breakfast offered by the hotel was severely lacking in variety and quality. The spread was minimal, and the service staff, predominantly Indian, displayed unprofessional behavior and a lack of proficiency in English communication. Their disheveled appearance and inadequate training further detracted from the dining experience.
As a family with a three-year-old child and an infant, we expected the hotel to provide some level of priority service or accommodation, considering the needs of young children. Unfortunately, no such considerations were evident during our stay.
it's essential to highlight the overall poor quality of staff training and grooming throughout the hotel. From the unprofessional demeanor of the trainee receptionist, to the inadequate behavior and , predominantly Indian, it was evident that proper training and standards were lacking. Furthermore, the uniforms worn by the staff did not meet basic food safety standards, contributing to a sense of discomfort and unease during meal times.
In conclusion, our stay at Ramada Suites fell short of our expectations. While the room itself was satisfactory, the level of service and professionalism demonstrated by the staff, particularly at the reception and during breakfast, left much to be desired. It is our hope that the hotel management will take heed of these concerns and make necessary improvements to ensure a more pleasant stay for future guests.
Dear Sijojoy,
Thank you for taking the time to share your feedback regarding your recent stay with us. We certainly regret to hearing that your stay felt short of your expectations.
We have looked into your comments on the missing items and our account of details certainly differs from your review stated. Should you wish to discuss this further, I am contactable at gurpal.gurchan@ramadaklcc.com.
Kind regards,
Gurpal Singh
Hotel Manager
Thank you for taking the time to share your feedback regarding your recent stay with us. We certainly regret to hearing that your stay felt short of your expectations.
We have looked into your comments on the missing items and our account of details certainly differs from your review stated. Should you wish to discuss this further, I am contactable at gurpal.gurchan@ramadaklcc.com.
Kind regards,
Gurpal Singh
Hotel Manager
Review dated 04 Mar 2024
Ramada- Bukit Bintang
A wonderful hotel for families and international holidayers, staff and door persons were very courteous and friendly. A wonderful hotel, rooms were very tidy and beds were comfortable, my only recommendation is to offer a shorter - softer pillows as those on offer were firm and almost 3 to 4 inches high.
Dear X7071RKriccardob,
Thank you for taking the time to share your experience and for choosing our hotel for your stay. We're delighted to hear that you found our hotel wonderful for families and international holidayers, and that our staff and door persons were courteous and friendly. It's always our goal to create a welcoming and comfortable environment for all our guests.
We're pleased to know that you appreciated the tidiness of our rooms and the comfort of our beds. Your feedback regarding the pillows is invaluable to us. We understand that comfort is personal and varies from guest to guest, which is why your suggestion for offering shorter and softer pillow options is something we will seriously consider. We strive to accommodate all our guests' needs and preferences, and this includes providing a variety of bedding options to ensure a restful night's sleep.
Thank you once again for your recommendation and for your positive remarks. We look forward to welcoming you back in the future and hope to exceed your expectations in every aspect of your stay, including providing you with the perfect pillow for a good night's rest. If there's anything else we can do to make your next visit even more comfortable, please don't hesitate to let us know.
Kind regards,
Gurpal Singh
Hotel Manager
Thank you for taking the time to share your experience and for choosing our hotel for your stay. We're delighted to hear that you found our hotel wonderful for families and international holidayers, and that our staff and door persons were courteous and friendly. It's always our goal to create a welcoming and comfortable environment for all our guests.
We're pleased to know that you appreciated the tidiness of our rooms and the comfort of our beds. Your feedback regarding the pillows is invaluable to us. We understand that comfort is personal and varies from guest to guest, which is why your suggestion for offering shorter and softer pillow options is something we will seriously consider. We strive to accommodate all our guests' needs and preferences, and this includes providing a variety of bedding options to ensure a restful night's sleep.
Thank you once again for your recommendation and for your positive remarks. We look forward to welcoming you back in the future and hope to exceed your expectations in every aspect of your stay, including providing you with the perfect pillow for a good night's rest. If there's anything else we can do to make your next visit even more comfortable, please don't hesitate to let us know.
Kind regards,
Gurpal Singh
Hotel Manager
Review dated 01 Mar 2024
Best experience and would definitely recommend people to visit the hotel whenever they travel to Malaysia
A warm and cordial welcome by the hotel . Specially would like to mention about Jhanvi for the best hospitality services.
And how can I forget Aditi who really helped and supported us on any kind of queries related to the hotel and city guidance
And how can I forget Aditi who really helped and supported us on any kind of queries related to the hotel and city guidance
Dear Guide39391379290,
Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We're delighted to hear about the warm and cordial welcome you received and are especially pleased to know that Jhanvi and Aditi stood out for their exceptional hospitality and support.
Creating a memorable experience for our guests is what we strive for, and it sounds like Jhanvi and Aditi played significant roles in achieving this for you. Their dedication to providing outstanding service and support, including offering guidance about the hotel and city, is truly commendable.
Your kind words will be shared with both Jhanvi, Aditi, and the entire team. It's feedback like yours that motivates us to continue delivering the highest level of service to our guests.
We hope to have the pleasure of welcoming you back in the near future for another memorable stay. Should you need any assistance or have any more queries in the future, please do not hesitate to reach out. Thank you once again for choosing to stay with us!
Kind regards,
Gurpal Singh
Hotel Manager
Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We're delighted to hear about the warm and cordial welcome you received and are especially pleased to know that Jhanvi and Aditi stood out for their exceptional hospitality and support.
Creating a memorable experience for our guests is what we strive for, and it sounds like Jhanvi and Aditi played significant roles in achieving this for you. Their dedication to providing outstanding service and support, including offering guidance about the hotel and city, is truly commendable.
Your kind words will be shared with both Jhanvi, Aditi, and the entire team. It's feedback like yours that motivates us to continue delivering the highest level of service to our guests.
We hope to have the pleasure of welcoming you back in the near future for another memorable stay. Should you need any assistance or have any more queries in the future, please do not hesitate to reach out. Thank you once again for choosing to stay with us!
Kind regards,
Gurpal Singh
Hotel Manager
Review dated 01 Mar 2024
Awesome Hospitality Experience
It was such a wonderful experience and hospitality served by Jhanvi. Overall experience was too good. Starting from tremendously welcome to check-out, we got all the support from the reception and all other staff members as well. Kudos to Jhanvi and team.
Dear 867abhishekm,
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had such a memorable stay, and we greatly appreciate your kind words about Jhanvi and our team. Providing exceptional hospitality and service is at the heart of what we do, and it's fantastic to know that you felt welcomed and supported throughout your time with us.
We will be sure to pass along your compliments to Jhanvi and the rest of our team. They will be delighted to hear that their efforts made your stay so enjoyable.
Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another fantastic experience in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.
Kind regards,
Gurpal Singh
Hotel Manager
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had such a memorable stay, and we greatly appreciate your kind words about Jhanvi and our team. Providing exceptional hospitality and service is at the heart of what we do, and it's fantastic to know that you felt welcomed and supported throughout your time with us.
We will be sure to pass along your compliments to Jhanvi and the rest of our team. They will be delighted to hear that their efforts made your stay so enjoyable.
Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another fantastic experience in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.
Kind regards,
Gurpal Singh
Hotel Manager
Review dated 09 Feb 2024
4 nights in Kuala Lumpur
This is a lovely hotel and situated in a good area for bars, restaurants and shops. Rooms are spacious with good facilities. Our room had a kitchenette, but unfortunately no pots or pans to cook with, so a bit pointless really. Large fridge, microwave and a sink, toaster and kettle. I have knocked 1 star off as the hotel bar and restaurant were closed due to refurbishment. However, Nawab restaurant and bar across the road offer in-house service. We ate there and the Indian meal we had was fantastic.
Dear Paul and Nigel W,
Thank you for taking the time to share your feedback on your recent stay at our hotel. We're delighted to hear that you found the hotel lovely and well-situated for enjoying the local bars, restaurants, and shops. It's great to know that the spaciousness and facilities of the rooms met your expectations, providing comfort during your stay.
We apologize for any inconvenience caused by the lack of pots and pans in the kitchenette, which limited the usability of this feature. Your feedback is invaluable to us, and we will look into how we can improve the kitchenette's functionality for future guests.
We also understand your disappointment regarding the temporary closure of our hotel bar and restaurant for refurbishment. We're continuously working to enhance our facilities and services, and sometimes this requires us to make temporary adjustments. We're glad, however, that Nawab restaurant and bar across the road was able to provide an excellent dining experience for you.
Your satisfaction is important to us, and we appreciate your understanding and the constructive feedback. We hope to welcome you back in the future, where you can experience our improved amenities, including the newly refurbished hotel bar and restaurant. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to reach out. Thank you again for choosing to stay with us!
Kind regards,
Gurpal Singh
Hotel Manager
Thank you for taking the time to share your feedback on your recent stay at our hotel. We're delighted to hear that you found the hotel lovely and well-situated for enjoying the local bars, restaurants, and shops. It's great to know that the spaciousness and facilities of the rooms met your expectations, providing comfort during your stay.
We apologize for any inconvenience caused by the lack of pots and pans in the kitchenette, which limited the usability of this feature. Your feedback is invaluable to us, and we will look into how we can improve the kitchenette's functionality for future guests.
We also understand your disappointment regarding the temporary closure of our hotel bar and restaurant for refurbishment. We're continuously working to enhance our facilities and services, and sometimes this requires us to make temporary adjustments. We're glad, however, that Nawab restaurant and bar across the road was able to provide an excellent dining experience for you.
Your satisfaction is important to us, and we appreciate your understanding and the constructive feedback. We hope to welcome you back in the future, where you can experience our improved amenities, including the newly refurbished hotel bar and restaurant. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to reach out. Thank you again for choosing to stay with us!
Kind regards,
Gurpal Singh
Hotel Manager
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