Hotel La Pergola

The hotel is about a 25 minute walk from the centre of Sorrento . It is a small hotel , perhaps slightly dated but the cleanliness and friendly staff make up for that . It has a small pool and a roof top terrace giving panoramic views with loungers and seating . The rooms are small and slightly dated but very clean and we had a small balcony with sea views . We had half board -the evening meal is not at the hotel - it’s is in a restaurant in sorrento town centre ( 1.6 miles walk ) and the hotel provide transport in the evening if you wish . The evening food is excellent - you do not have drinks included ( not even water ) but the food choice was great . The rooms are cleaned daily with fresh towels and bedding . The breakfast is Italian but quite odd, it is mainly cakes( around 10 varieties ) with ham, cheeee , cereal , salami caprese salad , squares of omelette and ratatouille or some kind of cooked veg . Occasionally there were fried eggs ( very set ) bread rolls etc and some tinned peaches .
Most of the people on holiday were English and American so I think the breakfast needs to change a bit . Most people thought it was odd and I’m sure the cakes were brought out all week as hardly anyone touched them.
The chap that manages the breakfast room and the night reception is so lovely and friendly - he looks so tired bless him as seems to work a lot of hours !!
We would definitely stay here again -it’s not glitzy or glam but very pleasant and we had the roof top terrace to ourselves most of the time .

Dear Victoria and Andrew,
Thank you for your visit to Hotel La Pergola! We are happy that all the staff made your stay pleasant and that you appreciated the cleanliness; it is our priority.

We surely will use your feedback to improve our services as the breakfast by satisfying every guest's taste.
You are always welcome here at Hotel La Pergola.
Hope to see you soon.
Warm wishes
Hotel La Pergola Team

The plus points were the staff were very friendly and it was clean. Nice area. We had a superior room with a balcony, very underwhelming. Very little storage. Very hard pillows. Shower was small and not powerful. Two evenings we had lukewarm water. Had to get reception to open the safe on 2 occasions. The tv didn’t work until the day before we left. Only hot food at breakfast were eggs, which had been cooked well in advance, far too much cake and little else. Had to eat cereal with a teaspoon. Characterless bar in reception. Not sure what time bar on roof top terrace opens, we never saw anyone there. Pool is small and never saw anyone in it. Far nicer hotels in the area.

Dear Helen,

Thank you for choosing to stay with us, and we are happy you appreciated the heart we put into making every stay as pleasant as possible.
However, we are sorry that your experience here wasn't what you expected. We value your opinion and would like to address your concerns.

Our rooms are the average size and feature all the amenities to make your visit comfortable.
If you had any issues with the TV or anything else, we would have been more than happy to assist you.

The breakfast has a rich buffet, which includes a wide selection of pastries, meats, cheeses, cereals, and fresh fruits to meet every guest's taste.

We have a roof terrace with a beautiful view where you can sunbathe, read a book, or enjoy a drink. While we do not have a bar on the terrace, we have one at the reception where you can order various beverages, and we will bring them to you wherever you like.

Our pool may not be huge, but it is large enough to relax and enjoy the water. During your stay, there were no people by the pool, probably because it was chilly after the rain, and not everyone likes cold water.

Nevertheless, we appreciate your feedback. We continue to better our service each day.

Kind regards,
Olga
Reception

From the moment we stepped inside we were made to feel special. Room was great upgraded to a balcony , great view, room very clean, bed comfortable and fresh towels every day.
Food for lunch was great as was the Breakfast which was extensive .
Service always with a smile and very helpful.
Would stay there again!

Dear Tony&Angela,
It was an absolute pleasure to have you as our guests!

Many thanks for your precious review! The level of care and effort we put in to make your stay as flawless as possible are the thing we are best known for, and we're so happy to hear that we succeeded in doing so for you.
We hope to welcome you back to Hotel La Pergola again.

Best regards,
Rosanna

Belated review of a great Hotel, situated just outside Sorrento, 15-20 mins walk. Hotel runs shuttle throughout the evening. The Staff are exceptional and make it feel like your staying with family, so huge thanks to Rosanna, Anna Elena, Olga, Alessia, Nicola, Daniele, Letitia and Giovanna. Hotel kept very clean and good buffet breakfast. Lunch is available if chilling during the day, good prices and very good food, just a shame not available in evenings if don’t want to go out but not a major problem. 100% recommend this Hotel for location, service and detailed help with arranging trips. Thank you all very much.

Thank you for staying with us, Elaine! Your review is precious to us, and your beautiful words fill our hearts with joy!
That's our goal: make the guests feel like our family.
You are always welcome at Hotel La Pergola!

La Pergola Team

Felt a little disappointed with the hotel. It was very clean and only 15 mins from Sorrento centre but not what I'd expect from a 4 star rating.
The room was just about big enough for 2, but there was not enough storage for clothes (only 4 coathangers) and the layout of the bathroom was not good. The toilet was situated too close to the shower cubicle, making it difficult to sit on the toilet comfortably. The shower cubicle was also small and wouldn't be accessible for a larger person. Luckily, we are slim !!

The photos on the website are misleading, as you are led to believe the rooms have a sea view. This is not the case, as our room overlooked neighbouring hotels and we found that the noise coming from these hotels was very loud at night.
We found the breakfast to be a bit bland. Too much cake and would have appreciated some fresh fruit and maybe a hot food option?

Thank you for staying with us at Hotel La Pergola and for taking the time to share your review. We are sorry that your experience did not meet your expectations.

We acknowledge that our rooms are typical size, and while our bathrooms are not huge, we have ensured they have all the necessary amenities to make your stay as comfortable as possible.
We would have been happy to provide for more coathangers if you asked.

Please note that while we post the best pictures on our website, not all rooms have the same view.

We offer a breakfast buffet with a variety of options such as cakes, meats, cheeses, cereals, and fresh fruit. In addition, we also serve hot food such as scrambled eggs, omelets, toasted bread, pancakes, etc.

Your feedback is valuable to us, and we will certainly use it to improve our services and facilities. We hope to have the opportunity to welcome you back again in the future and to offer you an even more enjoyable experience.
Best regards,
Hotel La Pergola Team