Charm, exclusivity and luxury services go hand in hand at the Bastion Luxury Hotel, one of the most exceptional hotels in Cartagena de Indias. It is an accommodation in Cartagena's old town, Colombia, built on the site of an old XVIth-century colonial house. This hotel has been specially designed to offer our guests unique experiences that will allow them to discover all the secrets of this fascinating city.
Standard Twin Room
Air conditioning
Conditioner
Fan
Private bathroom
Shampoo
Shower
Toilet
Towels
TV
2 DoubleStandard Double Room
Air conditioning
Conditioner
Fan
Private bathroom
Shampoo
Shower
Toilet
Towels
TV
Premium Double Room
Air conditioning
Conditioner
Fan
Private bathroom
Shampoo
Shower
Toilet
Towels
TV
Deluxe Double Room
Air conditioning
Conditioner
Fan
Private bathroom
Shampoo
Shower
Toilet
Towels
TV
Suite
Air conditioning
Conditioner
Fan
Private bathroom
Shampoo
Shower
Toilet
Towels
TV
Suite with Balcony
Air conditioning
Conditioner
Fan
Private bathroom
Shampoo
Shower
Toilet
Towels
TV
Standard Queen Room
Air conditioning
Conditioner
Fan
Private bathroom
Shampoo
Shower
Toilet
Towels
TV
Twin Room
Air conditioning
Conditioner
Fan
Private bathroom
Shampoo
Shower
Toilet
Towels
TV
Double Room
Air conditioning
Conditioner
Fan
Private bathroom
Shampoo
Shower
Toilet
Towels
TV
Deluxe Room
Air conditioning
Conditioner
Fan
Private bathroom
Shampoo
Shower
Toilet
Towels
TV
Good to know...
Centro historico, Calle del Sargento No. 6 - 87, Centro, 130001 Cartagena de Indias, Colombia
City: Cartagena de Indias
Region: Bolivar
Check-in from 15:00
Check-out until to 12:00
Comentario especial sobre las penalidades / Special remark regarding penalties
Tenga presente que en caso que la reserva tenga penalidad y la misma se haya realizado para pasajeros extranjeros, la penalidad deberá abonarse adicionando IVA correspondiente (aún cuando normalmente estén exentos)---------------------------------------------------------
Please note that if the reservation has a penalty and it has been made for foreign passengers, VAT must be added to that amount (even when foreign passengers are normally exempt).
Bastión Luxury Hotel accepts special requests. Add them in the next step!
FAQ Frequently Asked Questions
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Are the prices always the same even if the date changes?Prices vary based on various factors which may be seasonal, day of the week, occupancy status of the hotel, promotions, particular fairs in the city and more. The advice, to see the prices, is to enter the dates of your stay and make your own comparisons.
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Is breakfast always included?No, it depends on the rate and whether the structure is organized to offer it or not. Check carefully before booking what is included and what is not and what type of service is offered.
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Can I make special requests?Of course, when booking you will have a field where you can write directly to the property and make your requests. These will be evaluated by the Hotel who will respond directly to you. MeTour is not responsible in this decision-making process.
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What types of beds will I find in the room I booked?The type of bed is usually specified in the room sheet. If you have any special requests or needs you can indicate them at the time of booking by writing them in the "special requests" field which will be forwarded directly to the property. In this process MeTour is not responsible.
- What is Paga in Structural and what are Payment Pre-Authorisations?
When you book, some facilities offer the possibility of paying directly at the facility. In these cases you will simply be asked to insert your credit (or debit) card to guarantee the booking, but without any charge. The sum will be taken from your credit card only in the cases provided for by the policies and conditions relating to your booking. In other cases, when the Partner does not adopt automatic availability and booking systems, but confirms reservations "manually", then you will be asked to insert your credit (or debit) card to guarantee the reservation, and then be directly charged at the same time as the Partner confirms the booking (within 24-48 hours). At that moment you will receive an email with the booking confirmation and payment.
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How do I know if my card has been pre-authorized?By consulting your credit card balance you will see that your available balance will be temporarily reduced by the amount of your booking. In other cases and depending on the policy of your credit card circuit, you may also find an entry in the monthly summary of card movements: "pending operation". The pre-authorization block, depending on the situation, will be maintained according to the policies and terms and conditions of what has been booked.
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How can I cancel or change my booking?Easy, enter the customer area with your credentials and from there you can modify or cancel your booking. Remember that changing dates or canceling with a refund request depends on the rate you chose when booking.
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Can I transfer my reservation to another person?For this request, contact the property directly which may have a specific policy in this regard or may need further data on the person to whom you want to transfer the booking.
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How can I get help with my booking?Enter the customer area with your credentials and from there you can contact us or by writing through our contact form specifying your booking number and the reason for the contact request. We recommend that you also leave a telephone number where you can be reached in case of need.
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Are there taxes, local charges or extras to be paid directly on site?They are normally clearly indicated in the property sheet or added during the booking phase depending on local regulations or the facility's policies. But even if not clearly indicated, payments may be requested directly to the facility for any tourist taxes, local charges or extras not included in the rate. The advice is to read everything carefully before booking or writing to us through our contact form.
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Are small pets allowed?It is often clearly stated in the property sheet and for this reason we invite you to carefully read their policies. Where not indicated, we invite you to contact us through our contact form for more information.
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Our partners follow rigorous anti-Covid safety protocols, including regular sanitization and social distancing. You can find specific details in the individual accommodation and activity sheets -
Covid 19 Reservations/Cancellations/Changes of Dates/Refunds:
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For reservations made we advise you to keep in mind the risk related to Coronavirus (COVID-19) and related government measures. If you book a rate that is not “flexible” or “non-cancellable” or “non-changeable”, you may not be entitled to a refund in the event of cancellation or to a refund. Any requests for cancellation or date changes will be handled based on the policy of the rate chosen at the time of booking and any consumer protection laws. In uncertain times like these, MeTour recommends booking with rates that allow free cancellation or date changes, so that if you have to change plans or restrictions arise, you can cancel for free up to the deadline set by the structure.
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Covid-19: travel restrictions and adviceMeTour encourages its Partners to follow a careful prevention policy towards the Covid-19 pandemic, promoting those structures with strict sanitization and control protocols and monitors any contagion situations by blocking reservations towards those structures or places that are particularly affected. However, since we cannot intervene directly on the structures, which are independent from MeTour, the advice is to check whether there are travel restrictions in place before booking and reaching the structure. In fact, travel may only be authorized for specific reasons and, in particular, travel for tourist purposes may not be permitted. We recommend that you visit the government websites of the various countries in the world of destination, the website of the WHO (World Health Organization) and local government bodies, official information sites and, last but not least, the website of the Booked Facilities. . MeTour is not responsible for the content of the aforementioned sites, but recommends consulting news that is as up to date as possible.
Travelers Choice
4.5
Excellent
1.874 reviews
#32 of 367 hotels in Cartagena
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Review dated 27 Ott 2024
Delicioso restaurante El Gobernador
El restaurante El Gobernador es una delicia. Especialidad en tapas y mariscos propios de cartagena. La atención espectacular sobre todo de Jainner y Henry. Muy recomendado y con seguridad lo recomendaremos. Excelente servicio y comida.
Estimado Sr. Carlos
Queremos agradecerle por tomarse el tiempo de compartir su experiencia con nosotros. Nos alegra saber que disfrutó de la atención de nuestro personal. Compartiremos sus elogios con Jainner y Henry, quienes siempre se esfuerzan por ofrecer un excelente servicio ,y esperamos tener el placer de recibirle nuevamente en su proxima visita en la ciudad.
Cordialmente,
Ana María Azicri Gómez
Gerente General
Queremos agradecerle por tomarse el tiempo de compartir su experiencia con nosotros. Nos alegra saber que disfrutó de la atención de nuestro personal. Compartiremos sus elogios con Jainner y Henry, quienes siempre se esfuerzan por ofrecer un excelente servicio ,y esperamos tener el placer de recibirle nuevamente en su proxima visita en la ciudad.
Cordialmente,
Ana María Azicri Gómez
Gerente General
Review dated 22 Ott 2024
Very exclusive And. I gave. One more start.
Quiero agradecer toda la atencion
Y la hospitalidad y profesionalismo de todos. Los Dias de mi Atencion. Con unas de las managers. Maylin. Le Doy Un 10
Camilo. Dio. Bienvenida. Todo el personal Fantastick. Fue. Mi Estadia. Top noch. Baction Como hotel. Los felicito. Son estupendos Regio. El Resraurant Gobernador. Y el show del viernes en la Noche. 1000 millon de gracias.
Y la hospitalidad y profesionalismo de todos. Los Dias de mi Atencion. Con unas de las managers. Maylin. Le Doy Un 10
Camilo. Dio. Bienvenida. Todo el personal Fantastick. Fue. Mi Estadia. Top noch. Baction Como hotel. Los felicito. Son estupendos Regio. El Resraurant Gobernador. Y el show del viernes en la Noche. 1000 millon de gracias.
Estimada Huesped
Muchísimas gracias por sus amables palabras. Nos alegra enormemente saber que su experiencia en nuestro hotel ha sido tan positiva. Nuestro equipo se esfuerza día a día para ofrecer un ambiente cálido y acogedor, y comentarios como el tuyo nos motivan a seguir brindando el mejor servicio posible.
Fue todo un placer tenerlo como huésped y esperamos tener el placer de recibirle nuevamente en el futuro.
Cordialmente,
Ana María Azicri Gómez
Gerente General
Muchísimas gracias por sus amables palabras. Nos alegra enormemente saber que su experiencia en nuestro hotel ha sido tan positiva. Nuestro equipo se esfuerza día a día para ofrecer un ambiente cálido y acogedor, y comentarios como el tuyo nos motivan a seguir brindando el mejor servicio posible.
Fue todo un placer tenerlo como huésped y esperamos tener el placer de recibirle nuevamente en el futuro.
Cordialmente,
Ana María Azicri Gómez
Gerente General
Review dated 21 Ott 2024
Super Frühstücks-Buffet! Gute Erfahrung!
Das Bastion Luxury Hotel verdient seinen Namen! Absolut zufriedenstellendes Zimmer mit einer angenehmen, geräumigen grossen Dusche und Bad. Im Bett haben wir hervorragend geschlafen.
Ausgiebiges, phantastisches Frühstücksbuffet!
Ausgiebiges, phantastisches Frühstücksbuffet!
Dear Guest
Thank you for staying with us. It was a pleasure having you as our guest. We are very pleased to hear that you enjoyed your stay and felt comfortable and relaxed. It is gratifying to know that we met your expectations.
We look forward to the pleasure of welcoming you again in the future.
Sincerely,
Ana María Azicri Gómez
General Manager
Thank you for staying with us. It was a pleasure having you as our guest. We are very pleased to hear that you enjoyed your stay and felt comfortable and relaxed. It is gratifying to know that we met your expectations.
We look forward to the pleasure of welcoming you again in the future.
Sincerely,
Ana María Azicri Gómez
General Manager
Review dated 12 Ott 2024
Amazing
Excelente we stay in the hotel in October the rooms are amazing big and beautiful with amazing details look like old colonial house. Costumer service is amazing the concierge help us to set up private boat tour and dinners reservations really amazing I recommend it
Dear Guest
Thank you very much for your kind words. We are delighted to know that your experience with us has been so positive. Our team works hard every day to create a warm and welcoming environment, and feedback like yours motivates us to continue providing the best possible service.
We look forward to the pleasure of welcoming you back very soon.
Sincerely,
Ana María Azicri Gómez
General Manager
Thank you very much for your kind words. We are delighted to know that your experience with us has been so positive. Our team works hard every day to create a warm and welcoming environment, and feedback like yours motivates us to continue providing the best possible service.
We look forward to the pleasure of welcoming you back very soon.
Sincerely,
Ana María Azicri Gómez
General Manager
Review dated 17 Set 2024
Excelente ubicación y hermosas instalaciones!
Excelente servicio y ubicación!
Es un hotel con una excelente ubicación en el centro histórico de Cartagena, sus instalaciones son muy cómodas.
Mi único comentario es que algunas habitaciones son un poco húmedas, sin embargo en ambas ocasiones que hemos ido nos han solucionado el tema con la humedad.
Debo decir que la atención de Ginna a quien nos encontrábamos para el desayuno es excelente siempre al servicio y muy atenta de nosotros nos consintió mucho.
Es un hotel con una excelente ubicación en el centro histórico de Cartagena, sus instalaciones son muy cómodas.
Mi único comentario es que algunas habitaciones son un poco húmedas, sin embargo en ambas ocasiones que hemos ido nos han solucionado el tema con la humedad.
Debo decir que la atención de Ginna a quien nos encontrábamos para el desayuno es excelente siempre al servicio y muy atenta de nosotros nos consintió mucho.
Muchas gracias por compartir su experiencia con nosotros. Nos alegra saber que disfrutó de nuestros servicios. Agradecemos sus comentarios y nos complace que hayamos podido ayudarle durante su estancia.
También queremos agradecerle por destacar la atención de Ginna; ella es una parte fundamental de nuestro equipo y siempre se esfuerza por brindar el mejor servicio.
Esperamos verle de nuevo muy pronto.
Cordialmente,
Ana María Azicri Gómez
Gerente General
También queremos agradecerle por destacar la atención de Ginna; ella es una parte fundamental de nuestro equipo y siempre se esfuerza por brindar el mejor servicio.
Esperamos verle de nuevo muy pronto.
Cordialmente,
Ana María Azicri Gómez
Gerente General
Choose how to pay. Always in a safe way.
Cartagena de Indias
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