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Bianco Riccio Suite Hotel

Savelletri di Fasano - Italy

Map
45 Photos
Travelers Choice
TripAdvidsor
Excellent
Good to know FAQ
We want to leave a mark on all tourists, we want to steal a corner of the heart.
To remind them that this land will always be a little home.
The Bianco Riccio Suite Hotel is an elegant 4-stars hotel in Savelletri di Fasano, a characteristic fishing village in Puglia lying on the sea, ideal for an exclusive stay in the Itria Valley and Salento. The perfect refuge after a day at the beach, a boat ride or an excursion to the neighboring towns or the thousand beauties of Puglia. All within a few kilometers, all within easy reach.
Choose your rooms

Deluxe Suite with Sea View

Deluxe Suite with Sea View
11 Photos
Facilities Info Beds
Air conditioning
Balcony
Bidet
Desk
Heating
Hypoallergenic pillow
Lockers
Minibar
Ocean view
Outdoor furniture
Patio
Pool towels
Radio
Shampoo
Shower
Slippers
Sofa
Sofa bed
Terrace
Toilet
Towels
TV
View
Capacity: 3 adults, 2 children
Maximum number of Guests:3
Large Double1 Large Double151-180 cm

King Suite with Sea View

King Suite with Sea View
9 Photos
Facilities Info Beds
Air conditioning
Balcony
Bidet
Desk
Heating
Hypoallergenic pillow
Lockers
Minibar
Ocean view
Outdoor furniture
Patio
Pool towels
Radio
Shampoo
Shower
Slippers
Sofa
Sofa bed
Terrace
Toilet
Towels
TV
View
Capacity: 4 adults, 2 children
Maximum number of Guests:4
Large Double1 Large Double151-180 cm

Superior Suite

Superior Suite
9 Photos
Facilities Info Beds
Air conditioning
Balcony
Bidet
Desk
Entire unit wheelchair accessible
Heating
Hypoallergenic pillow
Inner courtyard view
Lockers
Minibar
Outdoor furniture
Patio
Pool towels
Radio
Shampoo
Shower
Slippers
Terrace
Toilet
Toilet with grab rails
Towels
TV
View
Capacity: 2 adults
Maximum number of Guests:2
Large Double1 Large Double151-180 cm

Deluxe Suite

Deluxe Suite
10 Photos
Facilities Info Beds
Air conditioning
Balcony
Bidet
Desk
Heating
Hypoallergenic pillow
Lockers
Minibar
Outdoor furniture
Patio
Pool towels
Radio
Shampoo
Shower
Slippers
Sofa
Sofa bed
Terrace
Toilet
Towels
TV
View
Capacity: 4 adults, 2 children
Maximum number of Guests:4
Large Double1 Large Double151-180 cm

Double or Twin Room with Private Bathroom

Double or Twin Room with Private Bathroom
5 Photos
Facilities Info Beds
Air conditioning
Bidet
Desk
Heating
Hypoallergenic pillow
Inner courtyard view
Lockers
Minibar
Pool towels
Radio
Shampoo
Shower
Slippers
Toilet
Towels
TV
Capacity: 2 adults
Maximum number of Guests:2
Double1 Double131-150 cm

Suite with Pool View

Suite with Pool View
7 Photos
Facilities Info Beds
Air conditioning
Balcony
Bidet
Desk
Heating
Hypoallergenic pillow
Lockers
Minibar
Ocean view
Outdoor furniture
Patio
Pool towels
Radio
Shampoo
Shower
Slippers
Terrace
Toilet
Towels
TV
View
Capacity: 2 adults
Maximum number of Guests:2
Extra large Double1 Extra large Double181-210 cm

Apartment with Sea View

Apartment with Sea View
6 Photos
Facilities Info Beds
Air conditioning
Balcony
Bidet
Desk
Heating
Hypoallergenic pillow
Lockers
Minibar
Ocean view
Outdoor furniture
Patio
Pool towels
Radio
Shampoo
Shower
Slippers
Sofa
Sofa bed
Terrace
Toilet
Towels
TV
View
Capacity: 4 adults, 2 children
Maximum number of Guests:4
Extra large Double1 Extra large Double181-210 cm

Two Connecting Double Rooms

Two Connecting Double Rooms
4 Photos
Facilities Info Beds
Air conditioning
Bidet
Desk
Entire unit wheelchair accessible
Heating
Hypoallergenic pillow
Lockers
Minibar
Outdoor furniture
Patio
Pool towels
Radio
Shampoo
Shower
Slippers
Sofa
Sofa bed
Toilet
Toilet with grab rails
Towels
TV
Capacity: 4 adults
Maximum number of Guests:4
Large Double2 Large Double151-180 cm

Suite with Spa Access

Suite with Spa Access
4 Photos
Facilities Info Beds
Air conditioning
Bidet
Desk
Heating
Hypoallergenic pillow
Lockers
Minibar
Outdoor furniture
Patio
Pool towels
Radio
Shampoo
Shower
Slippers
Sofa
Sofa bed
Toilet
Towels
TV
Capacity: 2 adults
Maximum number of Guests:2
Large Double1 Large Double151-180 cm
Good to know...
Via degli Scavi nr 4, 72015 Savelletri di Fasano, Italy
City: Savelletri di Fasano
Region: Apulia
(IT) ItalyMap
Check-in from 14:00
Check-out until to 11:00
☝️ Local currency:   € (EUR)   Euro
☝️ Time zone:   Europe/Rome
Bianco Riccio Suite Hotel accepts special requests. Add them in the next step!
FAQ Frequently Asked Questions
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  • Are the prices always the same even if the date changes?
    Prices vary based on various factors which may be seasonal, day of the week, occupancy status of the hotel, promotions, particular fairs in the city and more. The advice, to see the prices, is to enter the dates of your stay and make your own comparisons.
  • Is breakfast always included?
    No, it depends on the rate and whether the structure is organized to offer it or not. Check carefully before booking what is included and what is not and what type of service is offered.
  • Can I make special requests?
    Of course, when booking you will have a field where you can write directly to the property and make your requests. These will be evaluated by the Hotel who will respond directly to you. MeTour is not responsible in this decision-making process.
  • What types of beds will I find in the room I booked?
    The type of bed is usually specified in the room sheet. If you have any special requests or needs you can indicate them at the time of booking by writing them in the "special requests" field which will be forwarded directly to the property. In this process MeTour is not responsible.
  • What is Paga in Structural and what are Payment Pre-Authorisations?
    When you book, some facilities offer the possibility of paying directly at the facility. In these cases you will simply be asked to insert your credit (or debit) card to guarantee the booking, but without any charge. The sum will be taken from your credit card only in the cases provided for by the policies and conditions relating to your booking. In other cases, when the Partner does not adopt automatic availability and booking systems, but confirms reservations "manually", then you will be asked to insert your credit (or debit) card to guarantee the reservation, and then be directly charged at the same time as the Partner confirms the booking (within 24-48 hours). At that moment you will receive an email with the booking confirmation and payment.
  • How do I know if my card has been pre-authorized?
    By consulting your credit card balance you will see that your available balance will be temporarily reduced by the amount of your booking. In other cases and depending on the policy of your credit card circuit, you may also find an entry in the monthly summary of card movements: "pending operation". The pre-authorization block, depending on the situation, will be maintained according to the policies and terms and conditions of what has been booked.
  • How can I cancel or change my booking?
    Easy, enter the customer area with your credentials and from there you can modify or cancel your booking. Remember that changing dates or canceling with a refund request depends on the rate you chose when booking.
  • Can I transfer my reservation to another person?
    For this request, contact the property directly which may have a specific policy in this regard or may need further data on the person to whom you want to transfer the booking.
  • How can I get help with my booking?
    Enter the customer area with your credentials and from there you can contact us or by writing through our contact form specifying your booking number and the reason for the contact request. We recommend that you also leave a telephone number where you can be reached in case of need.
  • Are there taxes, local charges or extras to be paid directly on site?
    They are normally clearly indicated in the property sheet or added during the booking phase depending on local regulations or the facility's policies. But even if not clearly indicated, payments may be requested directly to the facility for any tourist taxes, local charges or extras not included in the rate. The advice is to read everything carefully before booking or writing to us through our contact form.
  • Are small pets allowed?
    It is often clearly stated in the property sheet and for this reason we invite you to carefully read their policies. Where not indicated, we invite you to contact us through our contact form for more information.
 
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  • Covid 19 Reservations/Cancellations/Changes of Dates/Refunds:
  • For reservations made we advise you to keep in mind the risk related to Coronavirus (COVID-19) and related government measures. If you book a rate that is not “flexible” or “non-cancellable” or “non-changeable”, you may not be entitled to a refund in the event of cancellation or to a refund. Any requests for cancellation or date changes will be handled based on the policy of the rate chosen at the time of booking and any consumer protection laws. In uncertain times like these, MeTour recommends booking with rates that allow free cancellation or date changes, so that if you have to change plans or restrictions arise, you can cancel for free up to the deadline set by the structure.
 
  • Covid-19: travel restrictions and advice
    MeTour encourages its Partners to follow a careful prevention policy towards the Covid-19 pandemic, promoting those structures with strict sanitization and control protocols and monitors any contagion situations by blocking reservations towards those structures or places that are particularly affected. However, since we cannot intervene directly on the structures, which are independent from MeTour, the advice is to check whether there are travel restrictions in place before booking and reaching the structure. In fact, travel may only be authorized for specific reasons and, in particular, travel for tourist purposes may not be permitted. We recommend that you visit the government websites of the various countries in the world of destination, the website of the WHO (World Health Organization) and local government bodies, official information sites and, last but not least, the website of the Booked Facilities. . MeTour is not responsible for the content of the aforementioned sites, but recommends consulting news that is as up to date as possible.
TripAdvisor
Travelers Choice
4.5
Excellent
TripAdvisor
270 reviews
#1 of 11 hotels in Savelletri
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
PandYT
Review dated 27 Ott 2024
Bianco Riccio - absolutely amazing!
My husband and I stayed at Bianco Riccio when in Italy recently to celebrate our silver wedding anniversary. From the moment we arrived, until the day we left, Allesandro the manager made us feel very welcome and showed nothing but kindness to us each and every day. Our room was way beyond our expectations and we absolutely loved it. Every member of Allesandro’s staff were pleasant, friendly and polite and great ambassadors for the hotel, whether it be the welcoming reception team, the rooftop breakfast team, or the pool bar team. If it was possible I would give this hotel ten stars! We had the best time and wonderful memories were made. Thank you and we would love to return one day.
antoined2014
Review dated 15 Ott 2024
Perfect and very well located
The Bianco Riccio hotel in Puglia is a true gem. Manager Alessandro and his team are exceptionally friendly, making every stay enjoyable and memorable. The rooms are comfortable and well-maintained, offering excellent value for money. I highly recommend this hotel for an unforgettable experience!
janmck19
Review dated 29 Set 2024
Lovely place and great hotel
Just back from a lovely 4 days in Savelletri. The hotel was lovely, clean, relaxing and with amazing views from the terrace! Would very much recommend this place and this hotel - just what we needed as a great base to travel around very easily and a lovely place to come back to each evening
carpentiere2017
Review dated 26 Set 2024
Séjour au top
Notre chambre était parfaite, avec une vue sur mer excellente. Le personnel est au petit soin. La propreté est irréprochable. Le service au petit déjeuner et au bar le soir est très attentionné. Mention spéciale pour Melania et tous ses collègues.
Z6342HYpetram
Review dated 23 Set 2024
Warm welcome and spotless hotel
Splendid service from the moment of check in to check out. Welcomed warmly at reception at all times and no request was too large. Alesandro, the hotel manager went the extra mile to personalise our stay and especially to make my birthday very special. Pamela and the ladies at reception were always smiling and happy to help. Hotel extremely clean and quiet, easy parking, quiet and easy atmosphere. Pedicure and massage in the spa were booked easily and very enjoyable. I would highly recommend this hotel and the beautiful, quiet, unspoiled area.
S5416RQstephenc
Review dated 17 Set 2024
Friendly Bianco
Lovely stay at the very friendly Bianco. Rooms are a very good size with effective air con. Good balcony-chairs would benefit from cushions! Quality breakfast in a beautiful glass surrounded room with great views. Breakfast could do with better fruit choices and plums and peaches were unripe the whole week.
Despite the two small negative comments noted i am giving 5 star review.
lionel9511
Review dated 11 Set 2024
Magnifique
Superbe hôtel très bien placé proche du centre du port des annulations des restaurants et des beach clubs
Les personnel est adorable et au petits soins
La chambre est très grande fonctionnelle et très belle., la piscine à débordement superbe avec un bar /snack
Le petit déjeuner se prend en roof top avec une vue incroyable sur la mer Adriatique et le soleil qui illumine largement ce superbe endroit
I9334NMnathaliem
Review dated 24 Ago 2024
Le chic à l’italienne
Superbe hôtel décoré avec goût
Très propre
Personnel sympathique et très à l’écoute
Pas d’accès direct à la plage mais une piscine très agréable
Très bien situé pour se balader dans les pouilles avec un parking privé
Bref au réserver sans hésiter
432vittoriac
Review dated 15 Ago 2024
Location ideale
Personale altamente qualificato, competente, accogliente, disponibile e attento alle esigente degli ospiti, grandi e piccoli. Pulizia eccellente. Location ideale e funzionale agli spostamenti verso le mete turistiche limitrofi. Il direttore presente, cordiale ed efficiente, pronto ad accogliere le esigenze degli ospiti. Esperienza da ripetere
beatricelV8895OJ
Review dated 12 Ago 2024
Charmant séjour et personnel adorable !!!!
Très bel hôtel, récent et bien situé pour rayonner sur le Nord des Pouilles.
Chambres spacieuses, confortables et très propres.
Grande piscine, salle de sport et parking à proximité de l'hôtel.
Un rooftop avec une vue magnifique sur mer.
Village de Savelletri calme, agréable , accessible à pieds avec de bons restaurants.
Une mention spéciale pour la qualité de l'accueil du personnel de la réception notamment du directeur Alessandro et Mélania qui parlent français en plus, toujours attentionnés et de bons conseils ; digne d'un palace pour ce 4 étoiles S.
Encore un grand merci à cette équipe aux petits soins, un sens du service exceptionnel.
Je recommande les yeux fermés
O6600UGcarloc
Review dated 11 Ago 2024
Inenarrabile meraviglia!
Nulla!
Nulla!
Nulla si può aggiungere alla perfezione!
Stupefacente tutto!
Non potevano desiderare soggiorno migliore!
Accoglienza magnifica e grande professionalità nella cura di ogni particolare.
Colazione strepitosa con vista mozzafiato.
Meravigliosi sorrisi fanno da cornice ad un quadro di immensa bellezza.
Grazie direttore Alessandro.
Grazie Melania.
Grazie Rosaria, Gabriele, Azzurra e tutto lo strepitoso staff!
Felici per questi giorni con voi ♡
Lucia Amantea, Carlo Caiazza, Giada e Antonio
to
Review dated 07 Ago 2024
Parfait
Très bel établissement
Cadre sympathique
Personnel toujours disponible et de très bon conseil
Direction soucieuse de ses clients
Chambre spacieuse avec climatisation silencieuse
Grande piscine avec des transats ou bed toujours disponibles
Parking sur place
ernestop417
Review dated 25 Lug 2024
Una Perla a Savelletri
Abbiamo soggiornato per il secondo anno consecutivo presso questa struttura e come per il precedente anche quest’anno si è confermata essere all’altezza di ogni nostra aspettativa. Stanze super accoglienti, pulitissime e curate nei minimi dettagli; personale premuroso gentilissimo e sempre disponibile ad ogni richiesta.
Un ringraziamento speciale va al direttore Alessandro vero punto di riferimento della struttura, sempre presente e attento ad ogni esigenza al fine di garantirti un soggiorno stellato con zero pensieri.
Grazie di cuore.

Consiglio questa struttura senza alcuna riserva a tutto coloro che volesse staccare la spina e rigenerarsi.
EP
L6522PGchiaram
Review dated 16 Mar 2024
Perfetto
Ho soggiornato in questo hotel ed è stato tutto estremamente perfetto dal personale alla location!
Colazione ricca , piscina e zona relax super attrezzata e rilassante .
Vicinissimo alla passeggiata del centro storico e ai ristoranti presenti .
Tornerò sicuramente .
lorenzaz108
Review dated 29 Set 2023
Settimana fantastica
Abbiamo trascorso al bianco riccio 6 giorni fantastici. L’hotel è molto comodo per consentire di vedere ed apprezzare questa zona della Puglia. La struttura è molto bella. La stanza in cui abbiamo pernottato era di grandi dimensioni e molto luminosa con un terrazzo vista mare mozzafiato!
Ma il valore aggiunto che colpisce immediatamente è l’educazione, la cortesia, la disponibilità e l’efficienza del personale, in primis del direttore Alessandro, sempre presente e capace di cogliere le esigenze del cliente.
Complimenti, non è facile trovare il binomio capacità e passione assieme!
Gentile lorenzaz108,
La ringraziamo sinceramente per il Suo cortese commento.

Le sue parole sono il riconoscimento più prezioso al nostro lavoro e ci consentono di migliorare ogni giorno il servizio offerto.

Siamo molto orgogliosi di essere riusciti a rendere il Suo soggiorno a Savelletri speciale ed onorati che abbia apprezzato la nostra struttura.

Ciò che ci rende più fieri è renderci conto di quanto il livello di servizio verso il cliente, che ci proponiamo di migliorare sempre più, sia piacevolmente apprezzato dalla nostra gentile clientela.

Sperando di riaverla di nuovo come nostro ospite,

Cordialità

Scalone Alessandro
Direttore
Dream402664
Review dated 17 Giu 2023
Nettes Hotel, allerdings mit unangemessenen Preis-Leistungsverhältnis
Das beste war die Aussicht von der Dachterrasse,wo auch das Frühstück serviert wurde. Leider ist die Bar erst abends geöffnet. Beim Frühstück sehr lange Wartezeiten auf die Getränke und die Eierspeisen, wobei Omelett mit Aufpreis serviert wird. Die Superior Suite ist ein ganz normales Doppelzimmer mit Bad ohne Fenster, ohne Schminkspiegel, Kosmetiktücher, die Dusche funktioniert nur teilweise, da es bei einigen Einstellungen der Düsen nur rausplätschert.Die Bestuhlung auf dem kleinen Balkon total verschmutzt und ohne Polster. Unsere Bitte die Stühle zu reinigen würde ignoriert, lediglich nach dem defekten Telefon und der nicht richtig funktionierenden Klima-Anlage wurde geschaut.Die Ausstattung dieses Zimmers und des gesamten Hotel entspricht bei weitem nicht dem, was man laut der gut gemachten Website und des stolzen Preises erwartet. Der Parkplatz ist voller Schlaglöcher und ungepflegt.Der Gang zum Pool ist lieblos gestaltet und die Musik viel zu laut.Die Mitarbeiter des Hotels waren sehr bemüht.
Dear Dream402664,
First of all, I would like to thank you for your feedback.

We truly appreciate your comments and remarks for improvement,

I will ensure you that they will be taken in high consideration to enhance our services.

We hope we will have the chance to welcome you again to Savelletri, and be so kind to contact us personally.
With the hope to have you back soon,

Scalone Alessandro
Hotel Manager
OTK2014
Review dated 25 Lug 2022
Absolute Spitze!
Wir kamen kurzfristig für ein paar Tage Ferien nach Apulien. Die meisten Hotels waren voll und so buchte ich das Bianco Riccio raschrasch und vor allem, weil es noch freie Zimmer hatte. Es sollte sich als Glücksfall erweisen. Der Fahrer des Hotels holte uns pünktlich am Flughafen (Brindisi) ab, wo übrigens alles rasch und speditiv lief - im Gegensatz zu anderen Flughäfen in diesem Post-Covid-Sommer. Das Hotel liegt eingangs Dorf, ca. 45' Fahrzeit vom Flughafen weg. Das Haus ist sorgfältig gepflegt und das junge Team unter Direktor Alessandro hält alles im Schuss. Unser grosszügiges Zimmer lag im ersten Stock, mit Terrasse und Meerblick. Wenn wir etwas benötigten, schickten wir einfach eine WhatsApp-Nachricht an Alessandro (wie er explizit wünschte). Er organisierte alles: Ein Platz im Lido? Kein Problem, z.B. im Ottagono (Fels und Sand - super zum Schnorcheln) oder im Sabbia d'Oro (St. Tropez-Style). Restaurant am Abend? Auch keine Sache, z.B. in der Masseria Torre Rossa (genial) oder im Serri Bistrot an der Promenade (funky). Zusammengefasst übertrifft Apulien die Toskana hier bei Weitem, auch was die Wasserqualität angeht, und das hervorragend geführte Hotel möchte man gar nicht mehr verlassen. Wir waren begeistert und kommen wieder.
Lieber OTK2014,

Danke dafür, etwas von Ihrer Zeit zu bringen, um mit uns Ihr Positives Feedback zu teilen.

Wir freuen uns Sie haben Ihre Erfahrung mit uns genossen, und dass Sie durch unsere Struktur und Dekore beeindruckt waren.

Wir hoffen, Sie wieder kurz für Ihren folgenden Aufenthalt hier in Mailand zu begrüßen.

Beste Grüße

Scalone Alessandro
Direktor
Wukowits
Review dated 20 Lug 2022
Ausgezeichnetes Hotel
Wunderschönes Hotel , Personal sehr freundlich und hilfsbereit .
Sehr sauber und gepflegt .Tolle Frühstücksterrasse mit fantastischen Ausblick .Nette Poolanlage mit guter Musik .Ausgezeichnete Empfehlung des Beach Clubs
Hotel liegt im kleinen, überschaubaren Ort Savelletri . Dort gibt es einige wenige Restaurants , doch ausreichend für die Größe des Ortes . Es war nie ein Problem einen Platz zu bekommen
Lieber Wukowits,

Danke dafür, etwas von Ihrer Zeit zu bringen, um mit uns Ihr Positives Feedback zu teilen.

Wir freuen uns Sie haben Ihre Erfahrung mit uns genossen, und dass Sie durch unsere Struktur und Dekore beeindruckt waren.

Wir hoffen, Sie wieder kurz für Ihren folgenden Aufenthalt hier in Mailand zu begrüßen.

Beste Grüße

Scalone Alessandro
Direktor
Totti6
Review dated 12 Giu 2022
Besser geht nicht …
Wir haben eine Woche im Juni mit unseren beiden erwachsenen Töchtern im Bianco Ricchio verbracht und uns sehr wohl gefühlt. Die beiden Pool-Suiten im Erdgeschoss waren sehr geräumig und ruhig mit schöner Terrasse über der Pool-Landschaft. Besonders gefallen hat uns die Rooftopbar mit Blick auf das Meer und auf Savelletri, in der wir das Frühstück und den Apero genossen haben. Der Service war excellent, insbesondere hat uns der Hotelmanager Alessando jeden Wunsch von den Lippen abgelesen und für uns allerbeste Restaurants in der Umgebung sowie Beachclubs organisers. Wir haben es sehr genossen.
Lieber Totti6,

Danke dafür, etwas von Ihrer Zeit zu bringen, um mit uns Ihr Positives Feedback zu teilen.

Wir freuen uns Sie haben Ihre Erfahrung mit uns genossen, und dass Sie durch unsere Struktur und Dekore beeindruckt waren.

Wir hoffen, Sie wieder kurz für Ihren folgenden Aufenthalt hier in Mailand zu begrüßen.

Beste Grüße

Scalone Alessandro
Direktor
177nelidac
Review dated 03 Giu 2022
Gran Hotel!
Excelencia en todos los servicios que brinda
Las suites son amplias y muy bien amobladas con terrazas individuales
Ubicación excelente cerca de restaurantes de todo tipo
Todo el staff muy amable simpáticos y dispuestos a colaborar en todas nuestras necesidades.
Recomendado! Y sin duda volveremos
Cara Nelida C,
Le agradecemos su tiempo y que haya compartido con nosotros sus impresiones sobre nuestro hotel.

Nos alegra mucho leer que el estilo de nuestros espacios con fuerte personalidad, sofisticación y elegancia son de su agrado y que aprecia la profesionalidad de nuestro personal.

¡Nos enorgullece saber que te hemos enviado sensaciones tan positivas y esperamos volver a verte pronto en nuestra estructura!

Amabilidad

Escalera de Alejandro
Director
517ren_w
Review dated 24 Lug 2021
Hotel an idealer Lage zum Dorf
Das Haus liegt an der Straße direkt beim Dorfeingang am Meer. Der Empfang ist wenig herzlich und die Zimmer im 2.Stock haben leider nur einen Blick aufs Meer nicht jedoch aufs Dorf. Das Badezimmer ist eine Zumutung und eignet sich nur für äußerst schlanke Menschen (Dusche)
Empfehlenswert und erfreulich ist jedoch das Frühstück im 4. Stock wo man eine tolle Aussicht hat und zum erstmal freundlich bedient wird.
Dear 517ren_w,

Thank you very much for your review.
We are very sorry that you didn’t like some of our services, when at the time of check-out, you had told us directly, but unfortunately as you well know, you left without paying the extras due to us.
We are still waiting for your paying and we are waiting for an answer from you as soon as possible, having our IBAN account where you can make the transfer.
At the end, if I was in you, it would be better to not write something here when you have a debt with us.

Kind Regards

Scalone Alessandro
Hotel Manager
Susurra
Review dated 27 Giu 2019
Muy caro para lo que ofrecen
Nos pareció excesivo el precio, las habitaciones son normales y limpias, pero el precio es de un hotel 5 estrellas, y este no lo es. El desayuno es mediocre y escaso.
El estacionamiento es un terreno al lado, nadie ayuda con las valijas y hay poca señal de internet.
Dear 89teresa,
thank you for our feedback.

We'd like to say to you that we are a 4 stars Hotel and we give a service as a 5 stars.
We are apologize about the luggages, but you didn't park inside the hotel, and for this reason that the Porter didn't help you.

About internet, we had just some minutes of checking that we immediately said to our clients.

We hope to see you again giving you the best

Regards

Scalone Alessandro
Manager
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