Grand Hotel Continental Siena - Starhotels Collezione

Siena - Italy

Map
Within walking distance from Piazza del Campo in Siena, Grand Hotel Continental - Starhotels Collezione is the only 5-star boutique hotel in the city's historic center. Siena's Residence of the Queen of Italy Margherita of Savoy and a favorite destination of the intellectuals involved in the Grand Tour during the nineteenth century, the Grand Hotel Continental has always attracted the international elite for its glamor and its privileged location within walking distance from Piazza del Campo, becoming the first and only luxury 5 star hotel in the city of Siena in 2002.

Each of the 51 rooms and suites is elegantly furnished with frescoes and Tuscan cotto tiles. Facilities like Sapordivino, the gourmet restaurant, is a typically Tuscan Fine dining restaurant. The Salone delle Feste, a Renaissance jewel, is ideal to host weddings and ceremonies in the heart of Siena. 4 meeting rooms for business events and private parties.
Choose your rooms

Classic Double Room

With air conditioning, satellite TV and private bathroom.
Accessible by Lift
Air conditioning
Bathrobe
Bidet
Board games/puzzles
Conditioner
Desk
Electric Kettle
Feather pillow
Free Toiletries
Heating
Hypoallergenic pillow
Minibar
Private bathroom
Satellite Channels
Seating area
Shampoo
Slippers
Toilet
Towels
TV
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Large Double1 Large Double151-180cm

Deluxe Double Room

Spacious, with air conditioning, satellite TV and private bathroom.
Accessible by Lift
Air conditioning
Bathrobe
Bidet
Board games/puzzles
Conditioner
Desk
Electric Kettle
Feather pillow
Free Toiletries
Heating
Hypoallergenic pillow
Minibar
Private bathroom
Satellite Channels
Seating area
Shampoo
Shower
Slippers
Toilet
Towels
TV
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Extra large Double1 Extra large Double181-210 cm

Superior Double Room

This double room has air conditioning, bathrobe and minibar.
Accessible by Lift
Air conditioning
Bathrobe
Bidet
Board games/puzzles
Conditioner
Desk
Electric Kettle
Feather pillow
Free Toiletries
Heating
Hypoallergenic pillow
Minibar
Private bathroom
Satellite Channels
Shampoo
Shower
Slippers
Toilet
Towels
TV
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Large Double1 Large Double151-180cm

Junior Suite

With a roof terrace, this suite has a minibar, satellite TV and bathrobe.
Accessible by Lift
Air conditioning
Bathrobe
Bidet
Board games/puzzles
Conditioner
Desk
Electric Kettle
Feather pillow
Free Toiletries
Heating
Hypoallergenic pillow
Minibar
Private bathroom
Satellite Channels
Shampoo
Shower
Slippers
Toilet
Towels
TV
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Large Double1 Large Double151-180cm

Heritage Suite

This suite has a soundproofing, electric kettle and bathrobe.
Accessible by Lift
Air conditioning
Bathrobe
Bidet
Board games/puzzles
Conditioner
Desk
Electric Kettle
Feather pillow
Free Toiletries
Heating
Hypoallergenic pillow
Minibar
Private bathroom
Satellite Channels
Shampoo
Shower
Slippers
Toilet
Towels
TV
View
Capacity: 3 adults, 3 children
Maximum number of Guests:3
Large Double1 Large Double151-180cm

Connecting Rooms

This quadruple room has a minibar, satellite TV and air conditioning.
Accessible by Lift
Air conditioning
Bathrobe
Bidet
Board games/puzzles
Conditioner
Desk
Electric Kettle
Feather pillow
Free Toiletries
Heating
Hypoallergenic pillow
Minibar
Private bathroom
Satellite Channels
Shampoo
Shower
Slippers
Toilet
Towels
TV
Capacity: 4 adults, 6 children
Maximum number of Guests:4
Double2 Double131-150 cm

Triple Room

This triple room features a minibar, bathrobe and satellite TV.
Accessible by Lift
Air conditioning
Bathrobe
Bidet
Board games/puzzles
Conditioner
Desk
Electric Kettle
Feather pillow
Free Toiletries
Heating
Hypoallergenic pillow
Minibar
Private bathroom
Satellite Channels
Shampoo
Shower
Slippers
Toilet
Towels
TV
Capacity: 3 adults, 3 children
Maximum number of Guests:3
Large Double1 Large Double151-180cm

Panoramic Suite

This suite features a minibar, electric kettle and air conditioning.
Accessible by Lift
Air conditioning
Bathrobe
Bidet
Board games/puzzles
City View
Conditioner
Desk
Electric Kettle
Feather pillow
Free Toiletries
Heating
Hypoallergenic pillow
Minibar
Private bathroom
Satellite Channels
Seating area
Shampoo
Shower
Slippers
Toilet
Towels
TV
View
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Large Double1 Large Double151-180cm

Family Room

This family room has a sofa, soundproofing and air conditioning.
Accessible by Lift
Air conditioning
Bathrobe
Bidet
Board games/puzzles
Conditioner
Desk
Electric Kettle
Feather pillow
Free Toiletries
Heating
Hypoallergenic pillow
Minibar
Private bathroom
Satellite Channels
Shampoo
Slippers
Sofa
Toilet
Towels
TV
Capacity: 2 adults, 5 children
Maximum number of Guests:4
Large Double1 Large Double151-180cm

Deluxe Double or Twin Room with View

This twin/double room features a view.
View
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Large Double1 Large Double151-180cm

Deluxe Double or Twin Room with Terrace

Terrace
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Large Double1 Large Double151-180cm

Noble Junior Suite

Private bathroom
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Large Double1 Large Double151-180cm
Services offered by Grand Hotel Continental Siena - Starhotels Collezione
Restaurant
Room service
Safe
Shoeshine
Tour Desk
Dry cleaning
Accessible parking
Bar
Laundry
Non-smoking rooms
Business center
Secured parking
Heating
Meeting/Banquet Facilities
Baggage Storage
Breakfast in the room
Shared lounge/TV area
Ironing service
Pet basket
Pet bowls
Rooms/Facilities for Disabled
Family Rooms
Viproom facilities
Soundproof-rooms
Ticket service
Special Diet Menus (on request)
Board games/puzzles
Book/DVD/Music library for children
Kid meals
Wine/Champagne
Strollers
Themed dinner nights
Happy hour
Live music/performance
Airport Shuttle (surcharge)
24-hour front desk
Air conditioning
Good to know...
Via Dei Banchi Di Sopra 85, 53100 Siena, Italy
City: Siena
Region: Tuscany
(IT) ItalyMap
Check-in from 14:00
Check-out until to 12:00
The minimum age for check-in is 18 years old.
City Tax
Occupancy tax not included in the rate. An extra amount of 5,00 Euro* per person per night will be applied (not applicable to children under 12 years old) up to a maximum of 4 nights, also applicable if non-consecutive within the same calendar month.
*Euro 3.00 from November, 1st, to February, 28th (or 29th).
This tax must be paid by the guests upon departure.
General Group Reservation Policy – Starhotels
For five (5) or more rooms booked on the same date, Starhotels will consider the reservation as a group booking. Consequently, Starhotels reserves the right to:

Modify the cancellation policies applicable to the reservation, adjusting them to the specific conditions for group bookings.
Recalculate the rates of the reservation under the terms and conditions of group bookings, applying specific pricing and conditions for this type of reservation.
For more information about the conditions applicable to group reservations, please contact Starhotels.
Cards accepted
AXDNDSECJCMCCUVI
☝️ Local currency:   € (EUR)   Euro
☝️ Time zone:   Europe/Rome
Grand Hotel Continental Siena - Starhotels Collezione accepts special requests. Add them in the next step!
FAQ Frequently Asked Questions
  • Why choose Metour.it as your reliable online travel agency?
    Metour.it is committed to offering travelers authentic and unforgettable experiences. As a leading trusted online travel agency, we stand out for our dedication to quality, safety and customer satisfaction. Every destination, package and service offered has been carefully selected to ensure an unparalleled travel experience. Furthermore, our expert team is always on hand to assist you at every stage of your journey, ensuring that every detail is taken care of to perfection.
  • Are the prices always the same even if the date changes?
    Prices vary based on various factors which may be seasonal, day of the week, occupancy status of the hotel, promotions, particular fairs in the city and more. The advice, to see the prices, is to enter the dates of your stay and make your own comparisons.
  • Is breakfast always included?
    No, it depends on the rate and whether the structure is organized to offer it or not. Check carefully before booking what is included and what is not and what type of service is offered.
  • Can I make special requests?
    Of course, when booking you will have a field where you can write directly to the property and make your requests. These will be evaluated by the Hotel who will respond directly to you. MeTour is not responsible in this decision-making process.
  • What types of beds will I find in the room I booked?
    The type of bed is usually specified in the room sheet. If you have any special requests or needs you can indicate them at the time of booking by writing them in the "special requests" field which will be forwarded directly to the property. In this process MeTour is not responsible.
  • What is Paga in Structural and what are Payment Pre-Authorisations?
    When you book, some facilities offer the possibility of paying directly at the facility. In these cases you will simply be asked to insert your credit (or debit) card to guarantee the booking, but without any charge. The sum will be taken from your credit card only in the cases provided for by the policies and conditions relating to your booking. In other cases, when the Partner does not adopt automatic availability and booking systems, but confirms reservations "manually", then you will be asked to insert your credit (or debit) card to guarantee the reservation, and then be directly charged at the same time as the Partner confirms the booking (within 24-48 hours). At that moment you will receive an email with the booking confirmation and payment.
  • How do I know if my card has been pre-authorized?
    By consulting your credit card balance you will see that your available balance will be temporarily reduced by the amount of your booking. In other cases and depending on the policy of your credit card circuit, you may also find an entry in the monthly summary of card movements: "pending operation". The pre-authorization block, depending on the situation, will be maintained according to the policies and terms and conditions of what has been booked.
  • How can I cancel or change my booking?
    Easy, enter the customer area with your credentials and from there you can modify or cancel your booking. Remember that changing dates or canceling with a refund request depends on the rate you chose when booking.
  • Can I transfer my reservation to another person?
    For this request, contact the property directly which may have a specific policy in this regard or may need further data on the person to whom you want to transfer the booking.
  • How can I get help with my booking?
    Enter the customer area with your credentials and from there you can contact us or by writing through our contact form specifying your booking number and the reason for the contact request. We recommend that you also leave a telephone number where you can be reached in case of need.
  • Are there taxes, local charges or extras to be paid directly on site?
    They are normally clearly indicated in the property sheet or added during the booking phase depending on local regulations or the facility's policies. But even if not clearly indicated, payments may be requested directly to the facility for any tourist taxes, local charges or extras not included in the rate. The advice is to read everything carefully before booking or writing to us through our contact form.
  • Are small pets allowed?
    It is often clearly stated in the property sheet and for this reason we invite you to carefully read their policies. Where not indicated, we invite you to contact us through our contact form for more information.
 
  • What are TripAdvisor reviews?
    TripAdvisor reviews on MeTour.it are ratings and comments imported directly from TripAdvisor for each hotel, B&B, resort, campsite, accommodation, restaurant and museum activity you find on our site. They include an overall rating of up to 5 points, the total number of reviews, and detailed ratings for specific categories such as rooms, location, cleanliness, sleep quality, service and value for money. We also show the latest 5 reviews left by travelers on TripAdvisor. This data is automatically updated and is provided to help our users make informed choices. MeTour.it does not edit these reviews and takes no responsibility for their accuracy.
 
  • How are MeTour.it proposals linked to TripAdvisor reviews? What happens if there are errors in connections with TripAdvisor?
    To connect our proposals to the reviews offered by TripAdvisor, we use an automatic search algorithm. This system, despite our best efforts, may occasionally catch a wrong proposal. While we make every effort to avoid such errors, we would like to point out that we cannot accept responsibility for any inaccuracies resulting from these automated links.
    We also carry out manual checks to correct any errors found and constantly work to improve the algorithm. If you find an error, please report it to us at info@metour.it, so that we can intervene promptly and further improve our service.
     
    What type of tourist guides can I find in the "Destinations" section of MeTour.it?
    In the "Destinations" section of MeTour.it, you will find detailed guides on the main Italian cities of art, the European capitals, the most beautiful villages in Italy, the ghost villages and the main world tourist destinations. Each guide offers information on attractions, local culture, recommended accommodations and advice on how to make the most of your trip.

    How can I use destination guides to plan my trip?
    The destination guides on MeTour.it provide useful advice on what to see, where to eat, where to stay and curiosities. Using these guides, you can plan your itinerary, book popular attractions in advance, and find the best lodging and dining options for your favorite destination.
    Are destination guides updated regularly?
    Yes, our destination guides are constantly updated to reflect the latest travel trends, emerging attractions and current recommendations. We invite you to visit the "Destinations" section often for the latest news and updates. Also visit our blog https://www.metour.it/en/news/ where you can find constantly updated articles on travel tips, destinations to visit, trends, advice, precautions for traveling safely.
    Can I find information about local events in destination guides?
    Certain! Destination guides also include information on local events, holidays, fairs and events that could enrich your travel experience. See the "Events" section within each guide for more details.
    How can I find the destinations that best suit my travel needs?
    Use the filters in the "Destinations" section to select options based on your interests, such as cities of art, seaside destinations or historic villages. This will help you quickly find the destinations that best suit your travel style.
     
    What do I find in the "Travel ideas" section of MeTour.it?
    In the "Travel ideas" section you will find a collection of proposals selected by us for you and bookable on MeTour.it, organized by theme. We offer ideas for beach trips, adventure, mountain holidays, lake and river holidays, family trips, adults-only destinations, work and holiday combinations, trips for the health of body and mind and much more.
     
    How can I use travel ideas to plan my holidays?
    The travel ideas are designed to inspire you and make it easier to plan your vacation. Each proposal includes detailed information on destinations, recommended activities, accommodations and special offers. Choose the theme that interests you and explore the proposals to book your perfect trip.
     
    Are the travel ideas also suitable for solo travellers?
    Absolutely! MeTour.it travel ideas are suitable for all types of travellers, including solo travellers. We offer suggestions for individual adventures, relaxing stays and social opportunities, ideal for solo travelers.

    What can I book in the "Book and Go" section of MeTour.it?
    In the "Book and Go" section, you can find and book a wide range of options for your trip, including accommodation, restaurants, mobility services such as car rental and transfers, and a variety of experiences and guided tours. This section is designed to offer everything you need for a complete holiday.
     
    What types of accommodation can I find in the "Book and Go" section?
    We offer a wide range of accommodation, including hotels, holiday homes, holiday villages, bed & breakfasts, resorts, glamping, chalets, historic homes, boutique hotels and much more. Each option is described in detail to help you find the accommodation that best suits your needs and preferences. We also use TripAdvisor reviews to help you decide on the accommodation that's right for you and recommended by other travelers who have reviewed it.
    How can I book restaurants or catering activities on MeTour.it?
    You can book restaurants, pizzerias and other catering activities directly in the "Book and Go" section. Each option includes details on the type of cuisine, menu, hours and reviews to help you make the best choice.

    What types of mobility services are available for booking?
    Available mobility services include car rental, transfer services, nautical charters and public transport tickets. You can book the service best suited to your itinerary directly from our website.

    Which experiences and visits can I book on MeTour.it?
    You can book a wide range of experiences, including guided tours, museum visits, outdoor activities and tickets to local attractions. Each option includes detailed information to ensure you have an unforgettable experience.
     
    How do I know if a destination is safe to travel?
    We recommend that you check the latest travel information and safety advisories on government and World Health Organization websites. MeTour.it also provides updates on local conditions in our destination guides https://www.metour.it/en/destination and on our blog https://www.metour.it/en/news/

    Can I combine multiple services (accommodation, activities, transportation) in a single booking?
    Yes, on MeTour.it you can combine accommodation, activities and transport in a single booking for an integrated and stress-free travel experience.

    What payment methods are accepted on MeTour.it?
    We accept a variety of payment methods, including credit, debit cards and other secure online options. See the 'Payments' section for further details.

    H ow can I get discounts or special offers on MeTour.it?
    Sign up for our newsletter to receive updates on exclusive discounts, last-minute offers and special promotions. You can also visit the 'Offers' section on our website to discover the latest promotions.

    What anti-Covid safety measures are adopted by our partners?
    Our partners follow rigorous anti-Covid safety protocols, including regular sanitization and social distancing. You can find specific details in the individual accommodation and activity sheets
  • Covid 19 Reservations/Cancellations/Changes of Dates/Refunds:
  • For reservations made we advise you to keep in mind the risk related to Coronavirus (COVID-19) and related government measures. If you book a rate that is not “flexible” or “non-cancellable” or “non-changeable”, you may not be entitled to a refund in the event of cancellation or to a refund. Any requests for cancellation or date changes will be handled based on the policy of the rate chosen at the time of booking and any consumer protection laws. In uncertain times like these, MeTour recommends booking with rates that allow free cancellation or date changes, so that if you have to change plans or restrictions arise, you can cancel for free up to the deadline set by the structure.
 
  • Covid-19: travel restrictions and advice
    MeTour encourages its Partners to follow a careful prevention policy towards the Covid-19 pandemic, promoting those structures with strict sanitization and control protocols and monitors any contagion situations by blocking reservations towards those structures or places that are particularly affected. However, since we cannot intervene directly on the structures, which are independent from MeTour, the advice is to check whether there are travel restrictions in place before booking and reaching the structure. In fact, travel may only be authorized for specific reasons and, in particular, travel for tourist purposes may not be permitted. We recommend that you visit the government websites of the various countries in the world of destination, the website of the WHO (World Health Organization) and local government bodies, official information sites and, last but not least, the website of the Booked Facilities. . MeTour is not responsible for the content of the aforementioned sites, but recommends consulting news that is as up to date as possible.
TripAdvisor
Travelers Choice
4.5
Excellent
TripAdvisor
449 reviews
#9 of 40 hotels in Siena
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
iltappetaioviola
Review dated 10 Lug 2024
APERITIVO BELLISSIMO
Provato un aperitivo per 15 pax per una laurea e devo dire che è stata una scelta azzeccata.Abbiamo utilizzato il bar dell'albergo riservato per l'evento, perfetto nel servizio, professionalità e gentilezza nell'accoglienza in una cornice meravigliosa.Prosecco, soft drink, cruditee, salumi ecc serviti con posateria e tovagliame che denota la cura del cliente e che solo l'alta hotellerie sa proporre.Assolutamente da riprovare e vivamente consigliato.Grazie a tutto lo staff.Marco
peymaneh6
Review dated 22 Giu 2024
Most Magical Stays in Siena!
Wow what an experience. Luxury & magical! Every room is magically decorated & has a very special feel to it. The energy & ambiance matches the exquisite feel of Siena. The staff are extraordinarily kind & caring. Thank you all for taking such great care of us. We are back here again because of the magical experience.
Dear Guest,
thank you greatly for your review. We are most delighted to know that you have enjoyed your stay and the hospitality offered during your time in Siena.
It will be our pleasure to welcome you again in the future.
With regards,
Nathalie Beaugonin
General Manager
Daydream12754566435
Review dated 06 Giu 2024
Absolutely fabulous!!
The location is fabulous, the service is wonderful, the breakfast is absolutely the very best, and Massimo is the greatest consignor in the world!! I would not hesitate to recommend this to anyone staying in Siena. We stayed in the Heritage Suite with an adorable spiral staircase to a smaller bedroom upstairs for our 22 year old daughter. It was one of the only hotels that made it easy to have our daughter safely in our room but not on top of each other. My husband and I will be going back in 2025 for our anniversary and will stay there again. We were there in July of 2022 but I could not check that timeline. I am back on Trip Advisor looking for a hotel in a different location and realized how helpful the reviews have been and wanted to contribute. I will definitely review the others as well.
Dear Guest,
thank you for sharing your detailed experience of your past visit and we are very happy to know that you are planning to return to Siena once again soon.
It will be our pleasure to welcome you back to the Grand Hotel Continental Siena - Starhotels Collezione.
With regards,
Nathalie Beaugonin
General Manager
leslies130
Review dated 06 Giu 2024
LGS in sienna
Wonderful staff especially GianPaolo the concierge lots of great tips for sightseeing guides and restaurants. Hotel is in a beautiful old building good breakfast. The rooms are a bit small otherwise it was a great experience. And we loved visiting the Duomo and adding on the rooftop climb
Kind Guest,
We appreciate you sharing your comments and are very pleased to know that we have been able to deliver you the best assistance.
It will be our pleasure to welcome you once again in Siena soon.
With regards,
Nathalie Beaugonin
General Manager
luxuryandtravel
Review dated 29 Mag 2024
highly recommended
Beautiful hotel located in the heart of Siena. Great place to stay if you want to stay in the center. The rooms are very nicely decorated, all the staff are very helpfull. The breakfast was delicious . We had a small balcony in our room which was very charming.
Dear Guest,
we thank you for taking the time to share your experience of your recent stay and are pleased to know that you have much enjoyed your stay.
It will be our pleasure to welcome you again in Siena in the future.
Best regards,
Nathalie Beaugonin
General Manager
Storyteller721045
Review dated 20 Mag 2024
Perfect Choice for Enjoying Siena
We thoroughly enjoyed our stay. Our room had breathtaking views and the service was outstanding. Loved the turndown service each night complete with chocolates and a bottle of water by the bed! Great location - easy walking distance to all the sights in Siena as well as restaurants and shopping. Excellent breakfast each morning and the pizzas served in the bar are delicious with Tuscan meats and cheeses. Would definitely stay here again!
Kind Guest,
thank you very much for sharing the detailed experience of your recent stay at the Grand Hotel Continental Siena Starhotels Collezione.
We are truly delighted to know that you have much appreciated every aspect of your stay, from accommodation to the various services provided. It will be our pleasure to welcome you once again in the future.
With regards,
Nathalie Beaugonin
General Manager
JerryFoxSmith
Review dated 29 Dic 2023
Bon hôtel situé en plein centre du 16e siècle !
Hôtel historique, typé Palace
En plein centre de la ville
Accès voiture relativement difficile pour non habitué des vielles villes italiennes
Réception accueil parfait !
Chambre élégante avec style
Un peu vintage, aménagement des années 90’
Très propre, service de palace
Seul bémol, un peu de bruit sur rue et entre chambre
A faire sans hésiter, prix en conséquence
Chère Madame, Cher Monsieur,
On vous remercie beaucoup de votre avis et du temps que vous avez pris pour le partager avec nous votre expérience au Grand Hotel Continental – Starhotels Collezione.
Nous sommes très heureux d’entendre que vous avez apprécié l’Hôtel, son élégance et son histoire.
Comme tous les établissements historiques situés dans le centre ville, notre Hôtel aussi est sujet aux contraintes e à la protection des Beaux Arts et donc au limites inévitables d’une telle situation.
Comme vous avez justement noté, l’Hôtel est situé sur la rue principale de la zone piétonne, qui est normalement considéré un avantage, en étant proche à tous les monuments les plus importants de Sienne.
C’est sure aussi que la rue principale est dès toujours le chemin le plus aimé et animé par tous pour promener dans la ville : habitants, touristes, étudiants. Cette situation peut causer du bruit en certaines horaires et on est désolés d’entendre que ça a pu vous déranger.
L’objectif de notre travail reste quand même la satisfaction complète de tous nos clients et de leur offrir un séjour agréable et complet de tous les services.
Dans l’attente de pouvoir vous accueillir de nouveau à une prochaine occasion, on vous prie de bien vouloir agréer, chère Madame, cher Monsieur, nos salutations les meilleures
Nathalie Beaugonin
General Manager
laurab0512
Review dated 23 Dic 2023
Prossima volta più di un week end
Personale molto disponibile e cordiale, colazione ottima e camera grande con bellissima vista sul Duomo. La prossima volta resteremo sicuramente più di un week end così da poter provare il tasting in cantina. Consigliatissimo
Gentile Ospite,
la ringraziamo molto per aver dedicato il suo tempo a condividere la sua esperienza e siamo lieti di sapere che ha apprezzato molto il suo soggiorno.
Certamente ci auguriamo di annoverarla tra i nostri ospiti presto ancora.
Cordialmente,
Nathalie Beaugonin
General manager
charlypalermo
Review dated 27 Ott 2023
Une pure merveille.
Un hôtel dans un palais restauré marque le début d’un séjour incroyable sur la ville.
Les chambres sont d’une pure beauté.
Le petit déjeuner est excellent et copieux.
La restauration est divine !
Quant au personnel il est professionnel et avenant.
Un choix stratégique et idéale en plein cœur de la vieille ville.
Cher Monsieur,
On vous remercie beaucoup de votre avis et des mots que vous avez dédiés au notre Grand Hotel Continental – Starhotels Collezione et qui donnent le sens au notre travail.
Nous sommes heureux de savoir que vous avez tellement apprécié le séjour chez nous, nos efforts vont toujours vers une complète satisfaction de tous nos clients.
On espère de pouvoir vous accueillir bien tôt de nouveau à une prochaine occasion et on vous prie de bien vouloir agréer, cher Monsieur, nos salutations les meilleures,
Nathalie Beaugonin
General Manager
332francescop332
Review dated 22 Set 2023
la storia in un gran hotel in pieno centro
Situato nel centro di siena in uno spledido palazzo del cinqucento, gia residenza senese della Regina d'Italia Margherita di Savoia porta ancora oggi con se magnifici segni del rinascimento italiano con i suoi splendidi affreschi e pavimenti di cotto toscano calcati nei secoli fino ad oggi.
Arrivare in auto è un po' complesso, si è nel centro, nel cuore pedonale di Siena posizione veramente unica a pochi passi da piazza del campo, dal duomo, Una volta arrivati si sta davvero molto bene, il servizio è ottimo eil personale cortese, la camera confortevole ricca di affreschi, forse per qualcuno un po' retrò,comunque nulla da eccepire se non la tv un po' piccola, colazione buona. veramente consigliatoè magnifico.
Gentile Ospite, la ringraziamo di aver dedicato il suo tempo a condividere la sua recente esperienza di soggiorno al Grand Hotel Continental. Siamo lieti di sapere che ha molto apprezzato il nostro palazzo storico, la location e il servizio offerto.
Ci auguriamo di annoverarla nuovamente tra i nostri ospiti in un prossimo futuro.
Cordialmente,
Nathalie Beaugonin
General Manager
G1552BNolivierd
Review dated 25 Lug 2023
Belle adresse
Bel hôtel, et belle chambre à l’ambiance rustique et feutrée. Belle salle de bain. Vue sur la rue commerçante un peu bruyante, même la nuit. C’est évidemment l’inconvénient d’un hôtel localisé dans un centre historique. Pas rédhibitoire malgré tout. Personnel souriant aux petits soins.
Seul bémol à ce tableau idyllique : Service voiturier très cher (50eur/nuit!!) qui dérègle vos rétroviseurs et votre siège, et décapote pour parader en ville, mais ne prend pas la peine de refermer correctement ! À revoir absolument !!!

Chère Madame, Cher Monsieur,
On vous remercie beaucoup de votre avis et du temps que vous avez pris pour le partager avec nous votre expérience au Grand Hotel Continental – Starhotels Collezione.
Nous sommes très heureux d’entendre que vous avez apprécié l’Hôtel, son élégance et la chambre qu’on l’avez vous assignée, ainsi que le personnel.
On est désolé de lire que le service du garage valet n’a pas été de votre complète satisfaction ; on vous prie de bien vouloir noter que c’est nécessaire que le siège du conducteur doit être dans une position de sécurité et aussi les rétroviseurs doivent être visibles par le voiturier. C’est possible qu’ils ne sont pas été positionnés exactement comme avant.
En référence à l’ouverture de la capote, votre rapport a été vérifié de manière appropriée ; les vérifications ont confirmé que aucun usage personnel de la voiture a eu lieu.
A’ cet égard on voudrait vous rassurer que le service de valet est fait selon la policy partagée avec le garage qui offre un service de prise en charge et de livraison au-delà du service de garde dans un garage privé, couvert et surveillé.
L’objectif de notre travail reste quand même la satisfaction complète de tous nos clients et de leur offrir un séjour agréable et complet de tous les services.
Dans l’attente de pouvoir vous accueillir de nouveau à une prochaine occasion, on vous prie de bien vouloir agréer, chère Madame, cher Monsieur, nos salutations les meilleures
Nathalie Beaugonin
General Manager
Jonas1899
Review dated 26 Mag 2023
Nie wieder.
schlechtestes Preisleistungsverhältnis das wir je erlebt haben. Maxlmal 4 Sterne. Alt, schmutzig und generell ungepflegt. Beschwert man sich, wird man vom Chef an der Rezeption arrogant behandelt. Das schöne Foto ist ein Raum im ersten Stock und hat nichts mit dem Rest des Hauses zu tun. Wir reisen viel, aber so enttäuscht waren wir von einem 5 Sterne Hotel noch nie. Der Preis ist nicht weniger als eine Frechheit. Die vielen guten Bewertungen sehr dubios. Nie wieder.
Sehr geehrte Damen und Herren,
vielen Dank für die Zeit, die Sie verbracht haben, um uns Ihre Bewertung mitzuteilen.
Das Ziel unserer Arbeit ist immer, unseren Gästen einen angenehmen und echten Aufenthalt zu bieten und es tut uns sehr leid, zu wissen, dass Sie unsere Dienstleistungen nicht geniessen konnten.
Es tut uns auch leid, dass Sie Ihr Zimmer für schmutzig gehalten haben: wir möchten Ihnen versichern, dass die Sauberhaltung und die Reinigung immer unsere Priorität sind, besonders in diesem spezifischen Zeitraum; wenn Sie uns Ihren Unbehagen mitgeteilt haben, haben wir Ihnen ein anderes Zimmer sofort gezeigt, welches Ihnen besser gefallen hat und Sie akzeptiert haben.
Wir hoffen, die Gelegenheit zu haben, Sie wieder in unserem Grand Hotel Continental – Starhotels Collezione begrüssen zu dürfen und verbleiben,
mit freundlichsten Grüssen,
Nathalie Beaugonin
General Manager
F7695MYdeniss
Review dated 25 Apr 2023
Soggiorno piacevolissimo
Ci siamo trovati per caso a scegliere questa struttura.
Il palazzo storico sia nelle parti comuni che nella camera è stato delizioso.
Il personale gentilissimo e molto disponibile. Si sono prodigati per ogni nostra esigenza con grandi sorrisi, battute e gentilezze.
La colazione molto buona e adeguatissima allo standard della struttura.
Unica piccola nota negativa che durante la notte si sentiva a tratti un po' di confusione proveniente dalla via sottostante (era sabato notte ed alcune persone "euforiche" facevano chiasso).
Gentile Ospite,
grazie molto per aver dedicato il suo tempo a condividere i suoi commenti e siamo molto lieti di sapere che avete trascorso un così piacevole soggiorno.
Ci auguriamo di annoverarla nuovamente tra i nostri ospiti in future occasioni.

Cordialmente,
Nathalie Beaugonin
General Manager
francim2013
Review dated 13 Feb 2023
Il migliore
Posizione centralissima a due passi da piazza del campo . Realizzato in un bel palazzo storico è stato oggetto di una sapiente ristrutturazione . Ottimo ristorante nella zona interna . Parcheggio a due minuti . Prezzi adeguati ma se te lo puoi permettere è il migliore
Gentile Ospite,
la ringraziamo molto per la valutazione e di aver condiviso la sua esperienza.
Siamo lieti di sapere che il soggiorno è stato di suo gradimento e ci auguriamo di annoverarla nuovamente tra i nostri ospiti in futuro.
Cordialmente+
Nathalie Beaugonin
General Manager
KatelynJ77
Review dated 01 Gen 2023
Très bonne surprise!
L’hôtel est sublime et très bien situé, à deux pas de la jolie place de Sienne et dans la rue commerçante. Nous avons été super bien accueillis lors de notre arrivée et avons eu la surprise d’être surclassés dans une jolie chambre avec une vue imprenable !
Le réceptionniste a été très serviable et disponible, il nous a bien conseillés et nous a réservé un très bon restaurant!
Hôtel à recommander sans hésitation!
Chère Madame,
On vous remercie beaucoup de votre avis et des mots que vous avez dédiés au notre Grand Hotel Continental – Starhotels Collezione et qui donnent le sens au notre travail.
Nous sommes heureux de savoir que vous avez tellement apprécié le séjour chez nous, nos efforts vont toujours vers une complète satisfaction de tous nos clients.
On espère de pouvoir vous accueillir bien tôt de nouveau à une prochaine occasion et on vous prie de bien vouloir agréer, chère Madame, nos salutations les meilleures,
Nathalie Beaugonin
General Manager
UnterwegsLecker
Review dated 05 Dic 2022
Freundlich und zuvorkommend
Wir waren zu sechst im November in Siena. In der ersten Nacht wurde der Weihnachtsbaum aufgebaut und es gab mehrmals Polizei Alarm. Als ich am nächsten Tag um andere Zimmer bat, weil wir wegen des Lärms nicht schlafen konnten, stellte das überhaupt kein Problem dar und wir bekamen Zimmer, die nach hinten gingen . Überhaupt war das ganze Personal sehr freundlich und zuvorkommend.
Lieber Gast,

Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!

Mit freundlichen Grüßen,
Nathalie Beaugonin
Hotel Manager
Francoisrio35
Review dated 04 Ott 2021
Une amabilité du personnel très inegal
Accueil sympathique à la reception gaché par l'attitude seche et peu amiable de la jeune personne au bar et au service de petit déjeuner
En arrivant la chambre n'était pas prête et la reception nous a fait patient près du bar. La personne en charge du bar s'est vexee de n'avoir pas eu de commande et a demandé d'un ton sec le pass sanitaire a pu le controler sans un signe de remerciement de sa part
Dear Guest,
Thank you for sharing your comments.
We are sorry for the inconvenience reported which certainly does not reflect our attentive and most courteous service. It is our commitment to pursue corrective actions and improvement.
Hoping to have the opportunity to welcome you once again in Siena.

With regards,
Nathalie Beaugonin
Monikaursul
Review dated 24 Ott 2020
Never 5 Star
An der Rezeption sind alle sehr freundlich und hilfsbereit und dann ist schon Ende. Das Zimmer für €430.- hat einen schmuddeligem und uralten Teppich, die Sessel sind voll Flecken. Wir würden nie mehr hier her kommen und schon gar nicht für diesen Preis.
SwissGlobalTraveler1
Review dated 11 Set 2020
Schönes Grandhotel mit herzlichem Personal
Das Grand Hotel Continental Siena liegt mitten in der wunderschönen Stadt und verkörpert den Charme vergangener und ruhmvoller Tage. Das Hotel ist in einem recht guten Zustand. Die Zimmer sind grosszügig und verfügen über eine gute Ausstattung, jedoch wäre eine Aufarbeitung wünschenswert, um den heutigen Bedürfnissen gerecht zu werden. Die Frühstücksauswahl ist gut, jedoch dürfte die Qualität der Produkte besser sein. Das Personal ist äusserst herzlich, zuvorkommend und hilfsbereit. Das Hotel ist nicht auf dem Niveau eines Leading Hotels of the World, jedoch könnte es mit den richtigen Investitionen und den geeigneten Massnahmen zum pulsierenden Aushängeschild von Siena werden.
globalplayer69
Review dated 05 Set 2020
Sehr schönes Hotel in toller Lage
Sehr schöner alter Palazzo mitten in der Stadt. Bekamen ein Upgrade und sehr bemühtes Personal kümmerte sich um uns. Man konnte einen Park Service in Anspruch nehmen oder etwas zehn Minuten entfernt auf einem kostenlosen Parkplatz parken.
Sehr geehrte Gäste,

Wir danken Sie für Ihre freundliche Bewertung und sind zufrieden, zu wissen, dass Sie Ihren Aufenthalt bei unserem Grand Hotel Continental – Starhotels Collezione genossen haben.
Wir freuen uns auf Ihr nächstes Mal in Siena und verbleiben
Mit frendlichsten Grüssen,
Nathalie Beaugonin
Hotel Manager
Marcos1973
Review dated 06 Ago 2019
Falla en los detalles para ser un 5 estrellas
El hotel esta ubicado dentro del casco histórico de la ciudad (si vas en auto pedile al hotel la explicación por donde entrar porque el transito esta prohibido dentro de la ciudad). El hotel ofrece valet parking por euros 45 el dia (a nivel mundial un valor excesivamente alto). La atención y predisposición del personal es excelente. El servicio de Internet es intermitente. El desayuna esta bien pero le falta nivel para ser un hotel 5 estrellas (por ejemplo podrian tener jugos naturales, ofrecer omelettes, etc). El edificio es muy lindo. Segun mi experiencia el hotel falla en los detalles y en ofrecer el plus que dan los hoteles de su categoria, por ejemplo podrian ofrecer un aperitivo en el bar a cierta hora de ma tarde o dejar en los cuartos algun pequeño chocolate (en lugar de 2 caramelos). Ademas le falta tener o bien poscina (no tiene) o sauna .
Estimado huésped,

Antes que nada queremos agradecerle el tiempo que ha tomado para compartir su experiencia con nosotros.
Nos complacen gratamente las palabras de elogio hacia el personal y el edificio.
El servicio de valet es opcional y la recepciòn queda a disposiciòn para indicar soluciones de aparcamiento fuera de la zona peatonal segùn su requerimiento.
Nuestro desayuno consta tanto del buffet que incluye jugos y jugo de naranja natural, huevos revueltos, tibios y tortillas, asì como de una amplia selecciòn de platos expresos à la carte entre los que se encuentran varios tipos de omelettes y huevos.
Esperamos darles la bienvenida nuevamente tanto en el Grand Hotel Continental como en cualquiera de los Hoteles de la familia Starhotels.

Nathalie Beaugonin
Hotel Manager
Sandramumi
Review dated 06 Gen 2019
Espectacular
He estado en hoteles de 5* y en habitaciones suite, pero el lujo y el servicio de éste hotel... No tiene nombre.
Es perfecto, espectacular, todo lo que te imaginas está en la habitación y todo lo que te apetecería desayunar, lo encuentras en el desayuno.
Un trato muy agradable de todo el personal y muy atentos.
El hotel era tant cómodo y bonito que casi ni visitamos Siena para aprovechar nuestra estancia ahí.
Una experiencia brutal.
Estimado huesped,

Estamos plenamente complacidos de que hayan disfrutado de la estadia.
Es un honor y un placer recibir palabras como estas.
Les esperamos nuevamente en Siena para ofrecerles un servicio siempre mejor.
Arrivederci.

Nathalie Beaugonin
Hotel Manager
jplioni
Review dated 14 Nov 2018
5 no pero 4 estrellas esta bien
El hotel es muy lindo, antiguo y refaccionado.

Nos atendieron muy cordialmente y nos movieron a una mejor habitación con una vista increíble por ser. Nuestra luna de miel.

Pero lamentablemente algo opaco un poco todo esto, y fue que encontramos muchos bichos bolita en la habitación. Avisamos y supuestamente lo habían solucionado.
Al volver al parecer si, pero en la mañana seguimos encontrando.

Una lastima.
Estimados Huespedes,

Antes que nada quisieramos agradecerles por haber tomado el tiemo de compartir su experiencia con nostros.
Nos complace saber que han apreciado el hotel y su servicio.
Desafortunadamente los pequeños insectos que encontraron en la habitación entraron desde el exterior por causa de las frecuentes lluvias otoñales. Sin querer ser esta una justificación, ya que en lo màs mínimo cumple con nuestros standards de limpieza y manutención.
Es cierto que en el momento en el que nos avisaron de lo ocurrido enviamos a los servicios de housekeeping a limpiar y colocar insecticida por lo que dimos por solucionado el problema.
Lamentamos el hecho de que se haya presentado al día siguiente.
Saludos cordiales,
Nathalie Beaugonin
Hotel Manager
AN_BUE_09
Review dated 06 Mag 2018
Una excelente experiencia
El hotel tiene una inmejorable ubicacion en el centro de Siena. Tuve un amuy buena experiencia alojandome alli. Destaco la arquitectura y decoración, total mente renovado y confortable pero manteniendo las caracteristicas de un antiguo palacio. La habitacion era grande, limpia y la cama muy comoda. El personal amable y atento. El hotel cuenta con un bar en un patio cerrado muy agradable para pasar un rato. Tanto el servicio del restaurante como el desayuno fue de muy buena calidad. Debe tenerse en cuenta la restriccion de ingresar con vehiculos al centro de Siena. Es un hotel costoso pero vale su precio en calidad y la experiencia de alojarse en un sitio asi.
Dear Guest,
thank you very much for the review and we are very happy to know that you have truly appreciated your experience at the Grand Hotel Continental Starhotels Collezione.
We hope to welcome you soon again in Siena.

Kind regards,
Nathalie Beaugonin
Hotel Manager
valeria2011_11
Review dated 22 Ago 2017
Muy complicado y caro llegar en auto y muy mala atencion del personal de recepcion
Siena es una hermosa ciudad, pero mi arribo fue entorpecido de manera muy desagradable por el mal momento de mi llegada. El hotel esta en un area de acceso restringido de autos y NO advierte a sus futuros huespedes la correcta manera de llegar alli sin problemas ni multas. No respondio el mail enviado previamente de como hacer para llegar con auto, tuvimos que llamar por telefono para que nos expliquen, la explicacion era imposible de llevarla a cabo, pues es complicadisimo y esta prohibido ingresar con auto por donde ellos explican y uno es un turista que no sabe donde si puede ir y donde no. El valet parking una vez que uno logra llegar alli (y ademas aun me falta saber si me han hecho multas) cuesta $45 euros!!!!!! ,por dia. El personal de recepcion me trato muy despectivamente, de manera ruda, fue realmente desagradable el recuerdo de esa complicada llegada.No son claros explicando lo del permiso del auto, no dan opciones si uno no quiere pagar el valet parking de 45 euros por dia. La habitacion esta muy bien , pero la alfombra estaba muy usada y sucia, y eso es inadmisible en un hotel de 5 estrellas. El led tv esta ubicado muy lejos de la cama, el baño tiene mala iluminacion para maquillarse, el desayuno es muy bueno, la ubicacion si uno llega sin auto es muy buena para pasear dentro de la ciudad, es un hermoso edificio, arruinado por un personal que desmerece el prestigio del hotel.
☝️ Each review represents the personal opinion of a Tripadvisor member and not of Tripadvisor LLC or MeTour.it. Tripadvisor conducts checks on reviews as part of industry-leading reliability and safety standards. More info on the Tripadvisor website. The total number of reviews published on this page of MeTour.it may be fewer than indicated on Tripadvisor. This occurs because we select only the 15 most recent reviews and do not include reviews written in languages other than those supported by this site.
Check-in
Check-out
Amount due
Book now
Wishlist
Added to the list!
Siena
Other Proposals in the City
Biglietti per Navi e Traghetti Grimaldi Lines