H10 Gran Tinerfe - Adults Only

We stayed in a junior suite on the sixth floor with Privilege access. The room was spacious and modern and the bath and shower were excellent. There was a lot of storage space so we could unpack everything and truly settle in. My partner also had a road bike and the room was plenty big enough to accommodate his bike and cycling kit. The buffet restaurant was excellent every time, there was always a great selection of different cuisines and the service we received was fantastic on every occasion. We tried the Asensen speciality restaurant and really enjoyed the set menu and paired wines but simply didn't have time to try the Italian restaurant (we definitely will next time!). Once again, the real gem of this hotel for us is the Privilege lounge. It's so relaxing and never overcrowded, the sun loungers are padded and comfortable and access to the drinks and snacks makes the experience truly indulgent. The security staff is excellent and ensured we had access to the car park for our hire car and that there was someone there when we checked out to make sure the barrier opened. I must also commend the entertainment team. There was live music and shows every night of very high quality and the atmosphere was always fun and uplifting. The staff throughout the hotel are always on the go and kept busy but always have a smile and do an excellent job of attending to the guests. Do Privilege if you can but even without it, this hotel is almost faultless.

I understand that this hotel was one of the first to be built in the resort , and it certainly has a prime position.Wherever you go (including the restaurants) ,the views and sunsets are fantastic.
We arrived very late owing to problems at our airport, were quickly checked in (all inclusive) with double room each for my son and myself.We were offered a glass of cava and told a cold snack was in our rooms, as we had missed dinner.
We were also told we could go to the lobby bar for a drink.
At first we were not too impressed with the rooms with not much of a view being low floor, but actually we grew to like it there. It was peaceful and there was a view of surrounding hotels and the pool and bar below.
The rooms were large and clean when we arrived, the beds comfy.The shower was large and modern and the balcony was larger than most hotel balconies.
We didn't need the lift as we could quickly walk down to the restaurant and pools.
You can get out directly on to the promenade through a gate.
As we were AI,the mini fridge and tea/coffee was replenished regularly (but DON'T have the crisps and wine on a tray-you will be charged for that).
We liked having the wristcard which also acted as a key to the room and for bar drinks etc.

The food is OK, but not all to my taste, but I appreciate the hotel caters for other countries besides UK..
We had the offer of 2 speciality restaurants whilst there, but couldn't get in one (Asenini) as we arrived late Mon and it was already booked up.
The Italian one was very nice.
Unlike some other views, we really enjoyed the evening entertainment and looked forward to it.The acts were very professional and probably the best hotel entertainment we have seen.

We noticed quite a few solo guests and there were 2 girls wearing a teeshirt with "friend" on the back, who made sure nobody was "left out" because they were solo guests.We thought that was a very nice thought by the hotel management.

The pools are lovely and the grounds are kept clean and spacious.
Unlike other hotels there seemed to be no shortage of staff here and they all seemed happy and helpful to the guests.I don't know all their names but would like to mention our very attentive waitress Sylvia on the outside of the dining room.She was lovely and never seemed to stop going round tables.

My only minor complaints are that I thought the rooms should be cleaned a bit more thoroughly , never saw anyone sweeping or wiping floors for example.

Also my WI FI was patchy for some reason and the lady at recepcion could not get my Kindle connected up (which I have never encountered before) and suggested I go outside to a bookshop ! although there IS a "library" in the hotel.

I would also like to be able to view other TV channels in the room rather than just 5 UK ones. (some films on late at night also have subtitles).

My son was disappointed not to find a "sports bar" in the hotel as he wanted to see a football match.

All in all though , we really enjoyed our stay at the Gran Tinerfe and would certainly consider going there again in future.

Just returned from 8 nights all inclusive, the room was spacious with plenty of storage the wardrobe doors had seen better days and were not the best .The decor was probably stylish in 1972 when the hotel opened but the woodchip was looking a bit tired, the aircon was also not very good. The hallway leading to the room had been recently had the carpet replaced and the peeling wallpaper stuck back down. The 3 lifts covering the 13 floors can be a bit hit and miss luckily we were on the 5th so tended to walk the stairs. The food in the restaurant was excellent with plenty of choice and the service was brilliant, however on our first night 10th October winter begins and long trousers are a must ,so began the nightly ritual of changing from trousers back to shorts for the evening out.We stayed in for a few nights to watch some mediocre shows but this involved having to endure the worst drinks table service that I have ever encountered, it truly is diabolical, some people were sitting down for at least half an hour before leaving. We decided to go out and take in some of the local bars including the excellent night owl. We witnessed some towels being removed from around the pool in the morning even when there was spare sunloungers available which was completely unnecessary, it's a pity the pool guy didn't pay as much attention to the scum marks in the heated pool .The gardens, reception and restaurants are kept spotless and very modern however certain areas of the hotel are showing their age,avoid the beach access toilets, or hold your nose.

So we have just arrived back from a week in H10 Gran Tinerfe, this is the second time we’ve been to the hotel so that must say something however…
We stayed here because friends were staying here but I won’t again. It wasn’t awful but it just isn’t our type of hotel.
The pool area is generally quite nice and the pool bar is good albeit there are often long queues so it could do with extra staff at times.
The reception area is pleasant and checkin was easy with good staff.
The outside terrace is a very nice place in the evening.
We stayed in a bungalow by the pool and it was nicely fitted out, a reasonable size with a good shower but there is a strong sewerage smell in the bungalow and in the corridor outside all bungalows, somebody did come along to do something but I think they just put some toilet chemicals in the drains which masked it a little.
We booked half board for our week and only ate 6 breakfasts and 2 evening meals there because the restaurant is not so good, it is always very busy and at peak times it is a bit chaotic. There is a reasonable selection of food but it is not presented very well (much of this due to the guests making a mess) and not particularly tasty. I am sure that some will like the All Inclusive all-you-can-eat food trough experience but if you like food to be a significant part of your evening out then I suggest just staying bed and breakfast.
The location of the hotel is convenient for bars and restaurants but is a real ugly area of Tenerife with lots of steps and hills

Having just spent 2 weeks at this excellent beachfront property there was little to criticise. The food was varied, flavoursome & well presented with show cooking available. The AI drinks were of a high & varied quality & the rooms were well furnished if not too much. We had a superior sea view which could do without the standard lamp, coffee table & bucket chair, as it doesn’t make for a lot of room for luggage for 2 people. Also although it is lovely to have a coffee machine a free kettle should be a must. The maid service is excellent but, don’t expect your shower cap, dental kit or tissues refilled daily unless you ask. I also had to request a fresh gown & slippers after they were removed for washing but not automatically replaced. Small points but essential. Having said that these ladies have a long, hard day. The mini bar is also refilled daily & free safe available which is also a nice touch & not always available elsewhere. The evening entertainment is very good, varied & of a high standard the animation team do a good job day & night. Staff are pleasant, well dressed & efficient.
Now the complaints, firstly, the rule of not reserving sunbeds with towels SHOULD be enforced as by 10 in the morning it’s impossible to find space at any of the 3 pools. The installation of a towel/pool boy supervising the pools would ensure this, the rule should also apply to the daybeds under the canopy at the main pool & be extended to Privilege guests who have their own spaces but invade other areas.
Secondly, although there is a dress code we found men of all sizes & ages wearing shorts at dinner, despite signage, and nobody correcting them. Until finally on October 10th ish when it was enforced. To save offence to the men this should also apply to women in skimpy shorts.
My hints would be get a lower level room as when busy the
lifts are very slow & you may have to walk up or down.
The 2 Al a crate restaurants available to AI are pleasant to sit in with attentive staff, The Italian being by far the best for menu & food quality. The Asensen in our view is not worth the visit, the Perch is boney & the beef unable to cut or chew it was so red it was still alive. This may vary according to chef. However the El Mirador is available to AI for lunch & far outweighs the buffet for food quality, choice & service.