The Hotel Cristal Porto is a 4-star hotel with an avant-garde and exclusive design, located in the heart of the city of Porto. It is the perfect hotel to discover and lose yourself in the city that is world famous for its wine, its bridges and its gastronomy.
Equipped with the most modern facilities, the Hotel Cristal Porto offers a perfect combination of services, so that you can enjoy your stay in an unparalleled environment.
Equipped with the most modern facilities, the Hotel Cristal Porto offers a perfect combination of services, so that you can enjoy your stay in an unparalleled environment.
Single Room
Air conditioning
Cleaning products
Desk
Heating
Minibar
Shampoo
Shower
Toilet
Towels
TV
1 SingleStandard Double Room
Air conditioning
Cleaning products
Desk
Entire unit wheelchair accessible
Heating
Minibar
Shampoo
Shower
Toilet
Towels
TV
1 DoubleSuperior Twin Room
Air conditioning
Cleaning products
Desk
Entire unit wheelchair accessible
Heating
Minibar
Shampoo
Shower
Sofa
Toilet
Towels
TV
Deluxe Double Room
Air conditioning
Bathtub
Cleaning products
Desk
Entire unit wheelchair accessible
Heating
Minibar
Shampoo
Shower
Toilet
Towels
TV
Suite
Air conditioning
Balcony
Bathrobe
Bathtub
Cleaning products
Desk
Entire unit wheelchair accessible
Heating
Inner courtyard view
Minibar
Outdoor dining area
Outdoor furniture
Shampoo
Shower
Slippers
Terrace
Toilet
Towels
TV
View
Triple Room
Air conditioning
Cleaning products
Desk
Entire unit wheelchair accessible
Heating
Minibar
Shampoo
Shower
Sofa
Toilet
Towels
TV
Superior Double Room
Air conditioning
Cleaning products
Desk
Entire unit wheelchair accessible
Heating
Minibar
Shampoo
Shower
Sofa
Toilet
Towels
TV
Terrace Double Room
Air conditioning
Balcony
Cleaning products
Desk
Entire unit wheelchair accessible
Heating
Minibar
Outdoor dining area
Outdoor furniture
Shampoo
Shower
Terrace
Toilet
Towels
TV
View
Good to know...
Travessa Antero De Quental, 360, União de Freguesias do Centro, 4000-087 Porto, Portugal
City: Porto
Check-in from 15:00
Check-out until to 11:00
CHILDREN'S POLICY
CHILDREN'S POLICY: - Babies from 0 to 2.99 years are FREE (Cots are on request); - Children from 3 to 11.99 years: Additional cost and on request, as the Double/Twins - Side Sea View and Double/Twins - Sea View rooms do not allow extra beds; - From the age of 12 (inclusive) any child/adolescent will be considered as an adult; The above conditions are only valid when the child shares a room with 2 adults. Please note that only the Junior Suite room allows an extra bed on request.
Hotel Cristal Porto accepts special requests. Add them in the next step!
FAQ Frequently Asked Questions
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Why choose Metour.it as your reliable online travel agency?Metour.it is committed to offering travelers authentic and unforgettable experiences. As a leading trusted online travel agency, we stand out for our dedication to quality, safety and customer satisfaction. Every destination, package and service offered has been carefully selected to ensure an unparalleled travel experience. Furthermore, our expert team is always on hand to assist you at every stage of your journey, ensuring that every detail is taken care of to perfection.
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Are the prices always the same even if the date changes?Prices vary based on various factors which may be seasonal, day of the week, occupancy status of the hotel, promotions, particular fairs in the city and more. The advice, to see the prices, is to enter the dates of your stay and make your own comparisons.
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Is breakfast always included?No, it depends on the rate and whether the structure is organized to offer it or not. Check carefully before booking what is included and what is not and what type of service is offered.
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Can I make special requests?Of course, when booking you will have a field where you can write directly to the property and make your requests. These will be evaluated by the Hotel who will respond directly to you. MeTour is not responsible in this decision-making process.
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What types of beds will I find in the room I booked?The type of bed is usually specified in the room sheet. If you have any special requests or needs you can indicate them at the time of booking by writing them in the "special requests" field which will be forwarded directly to the property. In this process MeTour is not responsible.
- What is Paga in Structural and what are Payment Pre-Authorisations?
When you book, some facilities offer the possibility of paying directly at the facility. In these cases you will simply be asked to insert your credit (or debit) card to guarantee the booking, but without any charge. The sum will be taken from your credit card only in the cases provided for by the policies and conditions relating to your booking. In other cases, when the Partner does not adopt automatic availability and booking systems, but confirms reservations "manually", then you will be asked to insert your credit (or debit) card to guarantee the reservation, and then be directly charged at the same time as the Partner confirms the booking (within 24-48 hours). At that moment you will receive an email with the booking confirmation and payment.
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How do I know if my card has been pre-authorized?By consulting your credit card balance you will see that your available balance will be temporarily reduced by the amount of your booking. In other cases and depending on the policy of your credit card circuit, you may also find an entry in the monthly summary of card movements: "pending operation". The pre-authorization block, depending on the situation, will be maintained according to the policies and terms and conditions of what has been booked.
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How can I cancel or change my booking?Easy, enter the customer area with your credentials and from there you can modify or cancel your booking. Remember that changing dates or canceling with a refund request depends on the rate you chose when booking.
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Can I transfer my reservation to another person?For this request, contact the property directly which may have a specific policy in this regard or may need further data on the person to whom you want to transfer the booking.
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How can I get help with my booking?Enter the customer area with your credentials and from there you can contact us or by writing through our contact form specifying your booking number and the reason for the contact request. We recommend that you also leave a telephone number where you can be reached in case of need.
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Are there taxes, local charges or extras to be paid directly on site?They are normally clearly indicated in the property sheet or added during the booking phase depending on local regulations or the facility's policies. But even if not clearly indicated, payments may be requested directly to the facility for any tourist taxes, local charges or extras not included in the rate. The advice is to read everything carefully before booking or writing to us through our contact form.
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Are small pets allowed?It is often clearly stated in the property sheet and for this reason we invite you to carefully read their policies. Where not indicated, we invite you to contact us through our contact form for more information.
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In the "Book and Go" section, you can find and book a wide range of options for your trip, including accommodation, restaurants, mobility services such as car rental and transfers, and a variety of experiences and guided tours. This section is designed to offer everything you need for a complete holiday.What types of accommodation can I find in the "Book and Go" section?
We offer a wide range of accommodation, including hotels, holiday homes, holiday villages, bed & breakfasts, resorts, glamping, chalets, historic homes, boutique hotels and much more. Each option is described in detail to help you find the accommodation that best suits your needs and preferences. We also use TripAdvisor reviews to help you decide on the accommodation that's right for you and recommended by other travelers who have reviewed it.How can I book restaurants or catering activities on MeTour.it?
You can book restaurants, pizzerias and other catering activities directly in the "Book and Go" section. Each option includes details on the type of cuisine, menu, hours and reviews to help you make the best choice.
What types of mobility services are available for booking?
Available mobility services include car rental, transfer services, nautical charters and public transport tickets. You can book the service best suited to your itinerary directly from our website.
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You can book a wide range of experiences, including guided tours, museum visits, outdoor activities and tickets to local attractions. Each option includes detailed information to ensure you have an unforgettable experience.How do I know if a destination is safe to travel?
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Can I combine multiple services (accommodation, activities, transportation) in a single booking?
Yes, on MeTour.it you can combine accommodation, activities and transport in a single booking for an integrated and stress-free travel experience.
What payment methods are accepted on MeTour.it?
We accept a variety of payment methods, including credit, debit cards and other secure online options. See the 'Payments' section for further details.
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What anti-Covid safety measures are adopted by our partners?
Our partners follow rigorous anti-Covid safety protocols, including regular sanitization and social distancing. You can find specific details in the individual accommodation and activity sheets -
Covid 19 Reservations/Cancellations/Changes of Dates/Refunds:
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For reservations made we advise you to keep in mind the risk related to Coronavirus (COVID-19) and related government measures. If you book a rate that is not “flexible” or “non-cancellable” or “non-changeable”, you may not be entitled to a refund in the event of cancellation or to a refund. Any requests for cancellation or date changes will be handled based on the policy of the rate chosen at the time of booking and any consumer protection laws. In uncertain times like these, MeTour recommends booking with rates that allow free cancellation or date changes, so that if you have to change plans or restrictions arise, you can cancel for free up to the deadline set by the structure.
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Covid-19: travel restrictions and adviceMeTour encourages its Partners to follow a careful prevention policy towards the Covid-19 pandemic, promoting those structures with strict sanitization and control protocols and monitors any contagion situations by blocking reservations towards those structures or places that are particularly affected. However, since we cannot intervene directly on the structures, which are independent from MeTour, the advice is to check whether there are travel restrictions in place before booking and reaching the structure. In fact, travel may only be authorized for specific reasons and, in particular, travel for tourist purposes may not be permitted. We recommend that you visit the government websites of the various countries in the world of destination, the website of the WHO (World Health Organization) and local government bodies, official information sites and, last but not least, the website of the Booked Facilities. . MeTour is not responsible for the content of the aforementioned sites, but recommends consulting news that is as up to date as possible.
Special Needs
2 dedicated services from Hotel Cristal Porto
Wheelchair Accessible Rooms
This structure has rooms designed for accessibility to people in wheelchairs. They may not have a bathroom in the room.
Structure Without Architectural Barriers
The structure is free of architectural barriers and guarantees full accessibility to people in wheelchairs.
Travelers Choice
4.0
Very good
544 reviews
#48 of 190 hotels in Porto
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Review dated 25 Giu 2024
Ottima
Bella location con camere spaziose e pulite, letti con materassi in memory e cuscini comodi con scelta varia.
Personale sia alla reception che nelle sale cordiale e disponibile; dispensano informazioni con garbo e gentilezza.
Sempre attenti all'ospite.
Buona e abbondante la colazione.
Garage a pagamento.
Personale sia alla reception che nelle sale cordiale e disponibile; dispensano informazioni con garbo e gentilezza.
Sempre attenti all'ospite.
Buona e abbondante la colazione.
Garage a pagamento.
Review dated 12 Mag 2024
A hidden Gem of a Hotel
The welcome from the start of our short stay was very warm and helpful. This hotel is an oasis from the busyness of Porto City. Its spotless and the rooms are well presented.We enjoyed the lovely breakfast during our stay -lots of choice.
The garden is a nice place to retreat to with a drink or to read a book.
Be warned if you don’t use the metro or bus it’s a good walk uphill from the Historic Centre of the City but it’s a nice walk down passing shops and cafes you might miss otherwise.
The reception team spoke fluent English and were always there to help and advise which we really appreciated.
Thank you Cristal Porto team for a lovely stay .
The garden is a nice place to retreat to with a drink or to read a book.
Be warned if you don’t use the metro or bus it’s a good walk uphill from the Historic Centre of the City but it’s a nice walk down passing shops and cafes you might miss otherwise.
The reception team spoke fluent English and were always there to help and advise which we really appreciated.
Thank you Cristal Porto team for a lovely stay .
Review dated 24 Mar 2024
Bon séjour
Belle chambre spacieuse propre avec une belle terrasse et vue sur Porto .Personnel au top! aux petits soins pour leur clients.Proche du bus et métro pour le centre ville.
Buffet petit déjeuner varié et copieux, produits frais, salé, sucré
Très bon séjour
Buffet petit déjeuner varié et copieux, produits frais, salé, sucré
Très bon séjour
Review dated 21 Mar 2024
Un excellent séjour à Porto !
Un super séjour, un très bon accueil par un personnel attentionné, disponible, avec de très bons conseils pour visiter la ville . Prestations hôtelières de haute qualité, un petit déjeuner frais et garni. Encore merci à l’équipe pour cet excellent séjour.
Review dated 18 Mar 2024
Great Customer Service
The best shower in Portugal!! No ... seriously!!
Rooms were a little smaller than I would normally like, but very clean and comfortable. Location is a little further away from the "downtown" area but a relatively easy walk.
Angela at the front desk was AMAZING!! Very helpful, and nothing seemed to be too much for her to help with! Great customer service - probably the best we had in all of Portugal!
Rooms were a little smaller than I would normally like, but very clean and comfortable. Location is a little further away from the "downtown" area but a relatively easy walk.
Angela at the front desk was AMAZING!! Very helpful, and nothing seemed to be too much for her to help with! Great customer service - probably the best we had in all of Portugal!
Choose how to pay. Always in a safe way.
Porto
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