Hotel Gran Pacífico

Puerto Montt - Chile

Map
Located in the heart of Puerto Montt, with a privileged view of the city's bay and the Osorno and Calbuco volcanoes, we have everything you need to make your stay for work or vacation a pleasant and pleasant experience.
Choose your rooms

Standard Double Room

Conditioner
Desk
Heating
Minibar
Shampoo
Shower
Toilet
Towels
TV
Capacity: 2 adults, 4 children
Maximum number of Guests:3
Extra large Double1 Extra large Double181-210 cm

Standard Twin Room

Conditioner
Desk
Heating
Minibar
Shampoo
Shower
Toilet
Towels
TV
Capacity: 2 adults, 4 children
Maximum number of Guests:3
Single2 Single90-130 cm

Superior Double Room

Conditioner
Desk
Heating
Minibar
Shampoo
Shower
Toilet
Towels
TV
View
Capacity: 2 adults, 4 children
Maximum number of Guests:3
Extra large Double1 Extra large Double181-210 cm

Superior Twin Room with Sea View

Conditioner
Desk
Heating
Minibar
Shampoo
Shower
Toilet
Towels
TV
View
Capacity: 2 adults, 4 children
Maximum number of Guests:3
Single2 Single90-130 cm

Junior Suite

Conditioner
Desk
Heating
Minibar
Shampoo
Shower
Toilet
Towels
TV
View
Capacity: 2 adults, 4 children
Maximum number of Guests:3
Single2 Single90-130 cm

Junior Suite

Conditioner
Desk
Heating
Minibar
Shampoo
Shower
Toilet
Towels
TV
View
Capacity: 2 adults, 4 children
Maximum number of Guests:3
Double1 Double

Suite

Conditioner
Desk
Dining table
Heating
Minibar
Shampoo
Shower
Sofa
Toilet
Towels
TV
View
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Extra large Double1 Extra large Double181-210 cm
Services offered by Hotel Gran Pacífico
Restaurant
Room service
Safe
Bar
Non-smoking rooms
Heating
Snack bar
Breakfast in the room
Designated smoking area
24-hour front desk
Car rental
Good to know...
Urmeneta, 719, 5480000 Puerto Montt, Chile
City: Puerto Montt
Region: Lake district
(CL) Chile Map
Check-in from 14:00
Check-out until to 12:00
Comentario especial sobre las penalidades / Special remark regarding penalties
Tenga presente que en caso que la reserva tenga penalidad y la misma se haya realizado para pasajeros extranjeros, la penalidad deberá abonarse adicionando IVA correspondiente (aún cuando normalmente estén exentos)

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Please note that if the reservation has a penalty and it has been made for foreign passengers, VAT must be added to that amount (even when foreign passengers are normally exempt).
☝️ Local currency:   $ (USD)   US Dollar
☝️ Time zone:   Chile/Continental
Hotel Gran Pacífico accepts special requests. Add them in the next step!
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TripAdvisor
Travelers Choice
4.0
Very good
TripAdvisor
447 reviews
#2 of 26 hotels in Puerto Montt
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
esperanzavp
Review dated 05 Lug 2024
Pésima/No es un Hotel con un servicio 5 estrellas
Fue y ha sido una experiencia DESAGRADABLE:
1) 0 Servicio al Huésped viajamos desde Santiago el 04/07/2024 y presentamos los siguientes problemas:

- NO EXISTE UNA CALEFACCIÓN DE UN HOTEL 4 ESTRELLAS
- NO HABÍAN TOALLAS GRANDES BLANCAS
-NO EXISTE SERVICE ROOM
-EL ASEO DEL RESTAURANTE Y LA MALA CALIDAD DE LOS ALIMENTOS EN EL DESAYUNO FUE NEFASTA.
NO HABÍA CAFÉ A LAS 18:00 PARA PODER DISFRUTAR DE LA SUPUESTA VISTA AL MAR.
-EL EQUIPO HUMANO NO TIENE SERVICIO AL CLIENTE, NO TIENEN TACTO NI PODER EN SOLUCIONAR AL HUÉSPED.
-LOS PASILLOS SUCIOS.
-NO HAY HOJAS EN EL ESCRITORIO PARA TOMAR NOTAS
-NO SABEN DE TURISMO PARA CONOCER LA REGIÓN DE LOS LAGOS.

Estimado Pablo,

Le agradezco por favor se comunique con nosotros URGENTEMENTE.

Gracias,

Esperanza & Michael
Estimada Esperanza:

Lamentamos sus maliciosos comentarios, los cuales no reflejan la realidad de lo sucedido.
Usted se negó a pagar el IVA (Impuesto de Valor Agregado) Una obligación legal impositiva de Chile, argumentando que como extranjera residente en Chile no le correspondía. Y como esto fue negado por nuestro staff usted amenazó con efectuarnos una reseña negativa en este portal.
Lamentamos nuevamente que se use esto como argumento de extorsión, dado que como verá nuestros huéspedes destacan a Gran Pacifico por el servicio de calidad y atención, siendo lideres en la ciudad por esto mismo.

Cordialmente
Pablo M. Luengo
Gerente Hotel
scarlettbel_nc2020
Review dated 29 Giu 2024
Buena en comida, pero mejorar en la higiene de baños, con eso la experiencia es perfecta. Además tienen una hermosa vist
Fuimos a tomar desayuno con unos amigos. Muy rico todo! Bastante variedad, todo super fresco, tenían variedad de dulces, frutas, variedad en salado, leche, cafe , chocolate y jugos naturales. Solo que faltaba mantención en la higiene de los baños, los papelesnestaban ya en el suelo y estaban sucios
H2222LGcarolinag
Review dated 27 Giu 2024
No lo recomiendo, existen mejores alternativas
Pésimo servicio, no lo recomiendo, no tiene acceso desde el estacionamiento hacia el hotel , debes salir hacia la calle y entrar al hotel, al momento de querer tomar una ducha , el agua salía helada, llamamos a recepción, quedaron en entregar alguna solución , no lo hicieron, no nos contestaron más el teléfono teniendo que bajar hasta recepción y nos dicen simplemente que no nos puede ayudar con el tema del agua ósea no nos podemos duchar, para terminar mal la noche , existe una gotera en la habitación, por estos motivos no lo recomiendo.
mar_ajos_m608
Review dated 23 Giu 2024
Felicitaciones
Habitación acogedora, con una maravillosa vista a la bahía. Excelente servicio y personal muy amable. Gracias por tan linda experiencia. El restaurante en el piso 10 tiene una hermosa vista y una excelente comida. El desayuno bufete es magnífico.
carofoster
Review dated 09 Giu 2024
Hotel recomendable
Quería escribir lo conforme que quedé con el hotel. Pieza cómoda y buena vista, camas ricas y espacio perfecto. La ubicación del hotel también perfecta, quedaba cerca de todos los sitios que queríamos conocer. Desayuno incluído, tambien muy completo. El restaurante Los Navegantes, en el décimo piso, con una vista inmejorable, y una cocina espectacular. Volvería siempre!
jeanjosephb2024
Review dated 23 Mag 2024
Pas à la hauteur d’un 4* de 2024
Une chambre et une salle de bain un peu vétuste, douche, bouchée, signalement fait, mais personne n’a rien fait, j’y suis resté une une semaine quasiment. J’avais besoin d’un départ tardif. Accepté et finalement refusé au dernier moment.
CarolMatthews12345
Review dated 23 Dic 2023
Very tired!!!
This is a typical city hotel that has seen better years.

The outside is awful so it is relief to see that the inside is better but it is still all very tired.

We had a suite and there was no tea or coffee in the room, the bathroom was quite ancient and the whole place is in need of TLC.
CarolMatthews12345:
On behalf of my staff, we appreciate your comments about your past stay with us.
Our hotel recently began a comprehensive renovation, starting with floors and other elements to achieve greater comfort for our guests. Puerto Montt is a port city with a vast offer of attractions just a few minutes away, from the mountains in the Andes mountain range, Reloncavi Estuary, Fjords, pristine forests and many more options for all tastes. We are sorry that the city was not to your liking.
Best Regards

Pablo Luengo
Hotel Manager
Hammrah
Review dated 20 Dic 2023
Grand views. good hotel
Spacious room with a grand view (5 floor or higher). A bit musty smell but the sheets are clean and good shower. The breakfast room on the top is amazing. Hotel is sufficiently centrally positioned to reach everythingin the city walking.
famsjoberg
Review dated 15 Dic 2023
💯 porcent Recomend
Excellent place to be, good food and view of the bay of Puerto Montt. I suggest that you choose the rooms with a view of the bay and city. We went with my wife to celebrate her birthday and they took care of everything, reserving the table and room.
Dear Famsjoberg:

In behalf of our staff i trully thanks your kind comments about your past stay with Us.
Hope to welcome you again in your next trip to patagonia main gate. Puerto Montt.

Best Regards
Pablo Luengo
Hotel Manager
GlobeTrotting820864
Review dated 07 Dic 2023
Good value but needs renovation
We had a spectacular view of volcanoes and sea from our spacious ocean-view suite for a very modest price. Good value. The hotel sorely needs updating, though. The common areas, especially the carpets, are frayed. The window at the end of our floor was replaced by plywood. The bathroom is so dated it's probably impossible to clean properly. The neighborhood is a bit run down, but convenient, as long as climbing a short hill is OK.
Go49575592961
Review dated 06 Dic 2023
Not bad
Its not a bad hotel, but for the price I was expecting better costume service and accommodations. The bathroom has a leak and when I took a shower the floor got completely wet. It’s not bad but I think you could find something better
Rotorua
Review dated 17 Giu 2020
Bella posizione
In centro città, sul litorale. Camera spaziosa e pulita. Vista oceano. Ottima prima colazione, abbondante e varia. Tranquillo. Parcheggio custodito incluso. Personale gentile e pronto a dare informazioni.
Estimado Rotorua:

En nombre de todo mi equipo de colaboradores, agradezco sus comentarios sobre su pasada estadía con nosotros. Es nuestro principal objetivo crear experiencias memorables en un entorno único.

Muy cordialmente
uwe400
Review dated 19 Mar 2019
Gepflegter Standard, freundliche Leute
Ich hatte 2 Nächte im Standardzimmer. Sauber und ordentlich! Schöne Aussicht in die Bahia. Gutes Internationales Frühstücksbüffet und sehr freundliches Personal
Kann man guten Gewissens weiterempfehlen.
panosk969
Review dated 10 Giu 2018
Zimmer OK und Aussicht super
Die Zimmer sind recht groß und auch sauber. Das Hotel würde jedoch eine Renovierung sehr gut stehen. Alles in einem liegt es sehr gut. Service ist gut und sehr hilfsbereit. Ein Besuch auf das oberste Stockwerk ist ein Muss (Frühstück).
nicolacarla
Review dated 27 Dic 2017
Comodo
Buona accoglienza, camera di dimensioni contenute con ampia vista sulla città e sul mare.
Letto grande e comodo, buona colazione all'ultimo piano dell'hotel con terrazza dove è permesso fumare.
Personale gentile e sorridente.
clalby
Review dated 09 Mar 2017
Soddisfatto
Probabilmente il migliore in città, se non altro per la vista dalla camera ed ancor di più dal ristorante che sono eccezionali per l'altezza sul livello del mare. La suite era abbastanza spaziosa e comoda, come comodo il garage all'interno della struttura.
Molti grazie per la preferenza e ci qualificano su TripAdvisor. Per noi è importante che tu avessi un comodo soggiorno nel nostro hotel.

Saluti,

Hotel Gran Pacífico
Puerto Montt
karolai702
Review dated 07 Mar 2016
Start ins Seengebiet
Das Hotel hat schon bessere Tage gesehen, die Zimmer sind sehr groß aber renovierungsbedürftig. Freundliches Personal. Für eine Nacht schon in Ordnung. Puerto Montt , "hübsch hässlich", ist für uns der Einstieg ins Seengebiete, Wenn man aus dem Süden kommt ist es ein kleiner Schock hier zu landen. Nix wie weg!!
Arge59
Review dated 01 Gen 2016
Buon Hotel di transito
Ottimo rapporto qualità prezzo per un Hotel garbato. Va benissimo per una o due notti di transito. Nelle immediate vicinanza del centro e della zona dei ristoranti più importanti. Colazione molto gradevole.
rumabo
Review dated 08 Dic 2014
Solides Hotel
Hotel liegt zentral, man ist zu Fuß in 5 min auf der Plaza, es hat eine eigene (allerdings sehr kleine) Garage, die für Hotelgäste kostenlos ist. Die Zimmer sind groß und ordentlich eingerichtet, alles funktioniert. Einige Zimmer haben einen schönen Blick auf die Bucht.
Wenn der Safe fest in der Wand verschraubt wäre, könnte man ihn auch nutzen, aber so lose?
Das Frühstück entspricht chilenischem Standard, hier hat sich die zahlreiche dt. Siedlerschaft der Region nicht durchgesetzt, außer beim süßen Kuchen, den es schon morgens gibt.
Das Personal ist freundlich und versucht zu helfen - nicht immer klappt das. insgesamt gesehen ein ordentliches Hotel, das seinen Preis wert ist.
miaou37
Review dated 18 Dic 2011
La plus belle vue sur le Pacifique
L'hôtel est remarquablement bien situé face au Pacifique... Les chambres sont vastes , confortables, d'une extrême propreté et elles sont aménagées avec goût et un vrai sens du confort . au 10° étage avec vue sur l'océan ! De plus le personnel est extrêmenet accueillant et serviable et nous avons toujours eu affaire à un personnel compréhensif qui nous a toujours aidés avec une extrême gentillesse ... Vraiment une excellente adresse . DE plus Puerto Montt a le charme d'une vraie ville , à la différence de Puerto Varas , et l'hôtel dispose d'un excellent restaurant
☝️ Each review represents the personal opinion of a Tripadvisor member and not of Tripadvisor LLC or MeTour.it. Tripadvisor conducts checks on reviews as part of industry-leading reliability and safety standards. More info on the Tripadvisor website. The total number of reviews published on this page of MeTour.it may be fewer than indicated on Tripadvisor. This occurs because we select only the 15 most recent reviews and do not include reviews written in languages other than those supported by this site.
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