Welcome to Hotel Heiden – your exclusive oasis of well-being in the heart of the Appenzell region. Where traditional hospitality meets contemporary luxury, an exceptional four-star retreat with breathtaking views of Lake Constance awaits you.
Appenzell tradition with a modern twist
Natural materials and warm tones create a unique feel-good atmosphere and make Hotel Heiden a one-of-a-kind retreat that invites you to relax and enjoy yourself. The rooms, furnished with great attention to detail and dominated by natural materials and warm colours, offer a stylish retreat after a fulfilling day. The entire ambience of the hotel forms a symbiosis between Appenzell tradition and contemporary elements, making a stay at the Hotel Heiden a truly enjoyable experience.
Wellness with a view
Leave everyday life behind in our spacious 1,000 square metre wellness area. While you swim laps in the panoramic swimming pool or relax in the outdoor whirlpool, your gaze wanders over the glittering expanse of Lake Constance. Our diverse spa offerings – from traditional Appenzell herbal stamp massages to Ayurvedic treatments and various cosmetic services – pamper you from head to toe. Steam baths, various saunas, a Kneipp facility, a saltwater bath, an ice fountain and an adventure shower round off the comprehensive wellness programme.
Culinary delights at the ACHT restaurant
In our in-house restaurant ACHT, regional tradition and innovative culinary art merge to create an unforgettable taste experience. Our kitchen team draws inspiration from the picturesque surroundings and uses mainly local and seasonal ingredients to create creative dishes that bring the best of the region to your plate. The exquisite wine list, which features top international wines as well as an impressive selection of local vintners, completes the culinary experience.
Nature experience in every season
Located 800 metres above sea level, Heiden is the perfect starting point for unforgettable discovery tours. Whether snowshoe hikes through the snow-covered hills, cross-country skiing adventures, a visit to the Dunant Museum or a trip to nearby Lake Constance – the region enchants with its own unique charm in every season.
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Appenzell tradition with a modern twist
Natural materials and warm tones create a unique feel-good atmosphere and make Hotel Heiden a one-of-a-kind retreat that invites you to relax and enjoy yourself. The rooms, furnished with great attention to detail and dominated by natural materials and warm colours, offer a stylish retreat after a fulfilling day. The entire ambience of the hotel forms a symbiosis between Appenzell tradition and contemporary elements, making a stay at the Hotel Heiden a truly enjoyable experience.
Wellness with a view
Leave everyday life behind in our spacious 1,000 square metre wellness area. While you swim laps in the panoramic swimming pool or relax in the outdoor whirlpool, your gaze wanders over the glittering expanse of Lake Constance. Our diverse spa offerings – from traditional Appenzell herbal stamp massages to Ayurvedic treatments and various cosmetic services – pamper you from head to toe. Steam baths, various saunas, a Kneipp facility, a saltwater bath, an ice fountain and an adventure shower round off the comprehensive wellness programme.
Culinary delights at the ACHT restaurant
In our in-house restaurant ACHT, regional tradition and innovative culinary art merge to create an unforgettable taste experience. Our kitchen team draws inspiration from the picturesque surroundings and uses mainly local and seasonal ingredients to create creative dishes that bring the best of the region to your plate. The exquisite wine list, which features top international wines as well as an impressive selection of local vintners, completes the culinary experience.
Nature experience in every season
Located 800 metres above sea level, Heiden is the perfect starting point for unforgettable discovery tours. Whether snowshoe hikes through the snow-covered hills, cross-country skiing adventures, a visit to the Dunant Museum or a trip to nearby Lake Constance – the region enchants with its own unique charm in every season.
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Comfort Park
Our Comfort Park Rooms harmoniously combine traditional elegance with modern living comfort. The stylish interior and high-quality furnishings leave nothing to be desired and invite you to relax.
Warm colours and elegant wooden elements create a cosy atmosphere in which you will feel at home from the moment you arrive. The south-facing rooms also offer a fantastic view of the park and the rolling hills. A place of peace and relaxation that invites you to linger.
Translated with DeepL.com (free version)
Warm colours and elegant wooden elements create a cosy atmosphere in which you will feel at home from the moment you arrive. The south-facing rooms also offer a fantastic view of the park and the rolling hills. A place of peace and relaxation that invites you to linger.
Translated with DeepL.com (free version)
2 SingleComfort Park mit Balkon
Modern amenities and thoughtful details await you in our spacious comfort rooms with balconies. The south-facing rooms offer a fantastic view of the park and the rolling hills.
The tastefully furnished rooms offer the highest level of comfort and a warm and inviting atmosphere. With a generous 26 m² of space, you will feel right at home in Appenzellerland.
The tastefully furnished rooms offer the highest level of comfort and a warm and inviting atmosphere. With a generous 26 m² of space, you will feel right at home in Appenzellerland.
Deluxe Lake
Be enchanted by the majestic view of Lake Constance as you spend relaxing moments in Heiden – a panorama that unfolds right outside your room window.
Artistic elements combine with contemporary design in 29 m² of space to create a harmony that guarantees the highest level of comfort. As a special treat, we invite you to enjoy the refreshing soft drinks from the minibar free of charge. A little luxury that will make your stay with us even more enjoyable.
Artistic elements combine with contemporary design in 29 m² of space to create a harmony that guarantees the highest level of comfort. As a special treat, we invite you to enjoy the refreshing soft drinks from the minibar free of charge. A little luxury that will make your stay with us even more enjoyable.
Deluxe Park mit Balkon
The spacious 29 m² Deluxe Room combines modern design with artistic accents to create a stylish, feel-good atmosphere.
Spend relaxing days in Heiden and feel completely at ease as you gaze out over the rolling hills of the Appenzell region from your private balcony.
High-quality furnishings and thoughtful details offer you the utmost comfort. As a special extra, the minibar is available to you free of charge. A little luxury that makes your stay even more enjoyable.
Spend relaxing days in Heiden and feel completely at ease as you gaze out over the rolling hills of the Appenzell region from your private balcony.
High-quality furnishings and thoughtful details offer you the utmost comfort. As a special extra, the minibar is available to you free of charge. A little luxury that makes your stay even more enjoyable.
Junior Suite Lake
In our Junior Suites Lake, you can enjoy the fascinating panorama of Lake Constance – a majestic view that unfolds right from your bed. Enjoy spacious rooms with a separate seating area that invites you to linger. Refreshments from your minibar are available free of charge.
Contemporary design and modern infrastructure combine in 40 m² of space to create a composition of the highest comfort. Every detail has been carefully selected to offer you a stay that leaves nothing to be desired.
Contemporary design and modern infrastructure combine in 40 m² of space to create a composition of the highest comfort. Every detail has been carefully selected to offer you a stay that leaves nothing to be desired.
Junior Suite Park mit Balkon
Treat yourself to extra comfort and enjoy the spaciousness of our Junior Suite Park. Relax in the separate seating area or on the private balcony with a view of the hilly landscape.
You can also enjoy complimentary drinks from the minibar, which will make your stay even more pleasant. The modern design and cosy furnishings leave nothing to be desired and offer everything you need for a relaxing stay in 36 m² of space.
You can also enjoy complimentary drinks from the minibar, which will make your stay even more pleasant. The modern design and cosy furnishings leave nothing to be desired and offer everything you need for a relaxing stay in 36 m² of space.
1 DoubleSuperior Lake "Plus"
Experience the fascinating expanse of Lake Constance and let your gaze wander to the horizon. The spacious rooms combine stylish interiors with modern amenities.
The harmonious integration of traditional elements gives the room a special authenticity that makes you feel at home in the heart of the Appenzell region.
The harmonious integration of traditional elements gives the room a special authenticity that makes you feel at home in the heart of the Appenzell region.
Superior Lake
Experience pure relaxation and let your gaze wander over the sparkling Lake Constance directly from your bed. Our superior rooms with lake views charmingly combine the tradition of the Appenzell region with modern living comfort.
High-quality interiors and well-thought-out furnishings create a stylish oasis of well-being in 20 m². Rounded wooden elements and warm colours ensure timeless elegance and cosiness.
High-quality interiors and well-thought-out furnishings create a stylish oasis of well-being in 20 m². Rounded wooden elements and warm colours ensure timeless elegance and cosiness.
Superior See mit Balkon
Enjoy the breathtaking view of beautiful Lake Constance directly from your bed or private balcony. High-quality interiors and modern amenities create a stylish oasis of well-being that leaves nothing to be desired.
Natural materials and warm tones make this room a unique retreat. Lovingly integrated traditional elements add a special touch and allow you to experience the Appenzell region up close.
Natural materials and warm tones make this room a unique retreat. Lovingly integrated traditional elements add a special touch and allow you to experience the Appenzell region up close.
Good to know...
Seeallee 8, 9410 Heiden, Switzerland
City: Heiden
Region: Appenzell Ausserrhoden
Check-in from 15:00
Check-out until to 11:00
Hotel Heiden accepts special requests. Add them in the next step!
FAQ Frequently Asked Questions
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Why choose Metour.it as your reliable online travel agency?Metour.it is committed to offering travelers authentic and unforgettable experiences. As a leading trusted online travel agency, we stand out for our dedication to quality, safety and customer satisfaction. Every destination, package and service offered has been carefully selected to ensure an unparalleled travel experience. Furthermore, our expert team is always on hand to assist you at every stage of your journey, ensuring that every detail is taken care of to perfection.
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Are the prices always the same even if the date changes?Prices vary based on various factors which may be seasonal, day of the week, occupancy status of the hotel, promotions, particular fairs in the city and more. The advice, to see the prices, is to enter the dates of your stay and make your own comparisons.
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Is breakfast always included?No, it depends on the rate and whether the structure is organized to offer it or not. Check carefully before booking what is included and what is not and what type of service is offered.
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Can I make special requests?Of course, when booking you will have a field where you can write directly to the property and make your requests. These will be evaluated by the Hotel who will respond directly to you. MeTour is not responsible in this decision-making process.
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What types of beds will I find in the room I booked?The type of bed is usually specified in the room sheet. If you have any special requests or needs you can indicate them at the time of booking by writing them in the "special requests" field which will be forwarded directly to the property. In this process MeTour is not responsible.
- What is Paga in Structural and what are Payment Pre-Authorisations?
When you book, some facilities offer the possibility of paying directly at the facility. In these cases you will simply be asked to insert your credit (or debit) card to guarantee the booking, but without any charge. The sum will be taken from your credit card only in the cases provided for by the policies and conditions relating to your booking. In other cases, when the Partner does not adopt automatic availability and booking systems, but confirms reservations "manually", then you will be asked to insert your credit (or debit) card to guarantee the reservation, and then be directly charged at the same time as the Partner confirms the booking (within 24-48 hours). At that moment you will receive an email with the booking confirmation and payment.
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How do I know if my card has been pre-authorized?By consulting your credit card balance you will see that your available balance will be temporarily reduced by the amount of your booking. In other cases and depending on the policy of your credit card circuit, you may also find an entry in the monthly summary of card movements: "pending operation". The pre-authorization block, depending on the situation, will be maintained according to the policies and terms and conditions of what has been booked.
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How can I cancel or change my booking?Easy, enter the customer area with your credentials and from there you can modify or cancel your booking. Remember that changing dates or canceling with a refund request depends on the rate you chose when booking.
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Can I transfer my reservation to another person?For this request, contact the property directly which may have a specific policy in this regard or may need further data on the person to whom you want to transfer the booking.
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How can I get help with my booking?Enter the customer area with your credentials and from there you can contact us or by writing through our contact form specifying your booking number and the reason for the contact request. We recommend that you also leave a telephone number where you can be reached in case of need.
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Are there taxes, local charges or extras to be paid directly on site?They are normally clearly indicated in the property sheet or added during the booking phase depending on local regulations or the facility's policies. But even if not clearly indicated, payments may be requested directly to the facility for any tourist taxes, local charges or extras not included in the rate. The advice is to read everything carefully before booking or writing to us through our contact form.
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Are small pets allowed?It is often clearly stated in the property sheet and for this reason we invite you to carefully read their policies. Where not indicated, we invite you to contact us through our contact form for more information.
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What are TripAdvisor reviews?
TripAdvisor reviews on MeTour.it are ratings and comments imported directly from TripAdvisor for each hotel, B&B, resort, campsite, accommodation, restaurant and museum activity you find on our site. They include an overall rating of up to 5 points, the total number of reviews, and detailed ratings for specific categories such as rooms, location, cleanliness, sleep quality, service and value for money. We also show the latest 5 reviews left by travelers on TripAdvisor. This data is automatically updated and is provided to help our users make informed choices. MeTour.it does not edit these reviews and takes no responsibility for their accuracy.
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How are MeTour.it proposals linked to TripAdvisor reviews? What happens if there are errors in connections with TripAdvisor?To connect our proposals to the reviews offered by TripAdvisor, we use an automatic search algorithm. This system, despite our best efforts, may occasionally catch a wrong proposal. While we make every effort to avoid such errors, we would like to point out that we cannot accept responsibility for any inaccuracies resulting from these automated links.
We also carry out manual checks to correct any errors found and constantly work to improve the algorithm. If you find an error, please report it to us at info@metour.it, so that we can intervene promptly and further improve our service.What type of tourist guides can I find in the "Destinations" section of MeTour.it?In the "Destinations" section of MeTour.it, you will find detailed guides on the main Italian cities of art, the European capitals, the most beautiful villages in Italy, the ghost villages and the main world tourist destinations. Each guide offers information on attractions, local culture, recommended accommodations and advice on how to make the most of your trip.
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In the "Book and Go" section, you can find and book a wide range of options for your trip, including accommodation, restaurants, mobility services such as car rental and transfers, and a variety of experiences and guided tours. This section is designed to offer everything you need for a complete holiday.What types of accommodation can I find in the "Book and Go" section?
We offer a wide range of accommodation, including hotels, holiday homes, holiday villages, bed & breakfasts, resorts, glamping, chalets, historic homes, boutique hotels and much more. Each option is described in detail to help you find the accommodation that best suits your needs and preferences. We also use TripAdvisor reviews to help you decide on the accommodation that's right for you and recommended by other travelers who have reviewed it.How can I book restaurants or catering activities on MeTour.it?
You can book restaurants, pizzerias and other catering activities directly in the "Book and Go" section. Each option includes details on the type of cuisine, menu, hours and reviews to help you make the best choice.
What types of mobility services are available for booking?
Available mobility services include car rental, transfer services, nautical charters and public transport tickets. You can book the service best suited to your itinerary directly from our website.
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You can book a wide range of experiences, including guided tours, museum visits, outdoor activities and tickets to local attractions. Each option includes detailed information to ensure you have an unforgettable experience.How do I know if a destination is safe to travel?
We recommend that you check the latest travel information and safety advisories on government and World Health Organization websites. MeTour.it also provides updates on local conditions in our destination guides https://www.metour.it/en/destination and on our blog https://www.metour.it/en/news/
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Yes, on MeTour.it you can combine accommodation, activities and transport in a single booking for an integrated and stress-free travel experience.
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We accept a variety of payment methods, including credit, debit cards and other secure online options. See the 'Payments' section for further details.
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What anti-Covid safety measures are adopted by our partners?
Our partners follow rigorous anti-Covid safety protocols, including regular sanitization and social distancing. You can find specific details in the individual accommodation and activity sheets -
Covid 19 Reservations/Cancellations/Changes of Dates/Refunds:
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For reservations made we advise you to keep in mind the risk related to Coronavirus (COVID-19) and related government measures. If you book a rate that is not “flexible” or “non-cancellable” or “non-changeable”, you may not be entitled to a refund in the event of cancellation or to a refund. Any requests for cancellation or date changes will be handled based on the policy of the rate chosen at the time of booking and any consumer protection laws. In uncertain times like these, MeTour recommends booking with rates that allow free cancellation or date changes, so that if you have to change plans or restrictions arise, you can cancel for free up to the deadline set by the structure.
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Covid-19: travel restrictions and adviceMeTour encourages its Partners to follow a careful prevention policy towards the Covid-19 pandemic, promoting those structures with strict sanitization and control protocols and monitors any contagion situations by blocking reservations towards those structures or places that are particularly affected. However, since we cannot intervene directly on the structures, which are independent from MeTour, the advice is to check whether there are travel restrictions in place before booking and reaching the structure. In fact, travel may only be authorized for specific reasons and, in particular, travel for tourist purposes may not be permitted. We recommend that you visit the government websites of the various countries in the world of destination, the website of the WHO (World Health Organization) and local government bodies, official information sites and, last but not least, the website of the Booked Facilities. . MeTour is not responsible for the content of the aforementioned sites, but recommends consulting news that is as up to date as possible.
Choose how to pay. Always in a safe way.
Heiden
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