Try something new…...try Hotel NEO+ Balikpapan. Start your journey on this amazing island at our unique, attractive, and modern hotel. Featuring 108 well-designed guest rooms that combine comfort, style, and functionality with top amenities, our choice of four room types will ensure there’s one to suit everyone. So whether you’re a solo traveler, couple, family, or in Balikpapan on business, our passionate team is on-hand to offer a personal experience throughout your stay.
For your business needs or social occasions, Hotel NEO+ Balikpapan is equipped with 3 stylish and functional multi-purpose meeting rooms that can host events for up to 80 guests. All meeting rooms are fully air-conditioned and equipped with a sound system, writing board, LCD projector and screen, and high-speed WiFi internet access.
Hotel NEO+ Balikpapan has your culinary needs covered with its cozy and comfortable signature restaurant Noodles Now, serving authentic noodle dishes and western favorites throughout the day. For some fun and entertainment, try QQ KTV, our in-house sleek Karaoke. Begin your unique journey of Borneo with a stay at Hotel NEO+ Balikpapan.
For your business needs or social occasions, Hotel NEO+ Balikpapan is equipped with 3 stylish and functional multi-purpose meeting rooms that can host events for up to 80 guests. All meeting rooms are fully air-conditioned and equipped with a sound system, writing board, LCD projector and screen, and high-speed WiFi internet access.
Hotel NEO+ Balikpapan has your culinary needs covered with its cozy and comfortable signature restaurant Noodles Now, serving authentic noodle dishes and western favorites throughout the day. For some fun and entertainment, try QQ KTV, our in-house sleek Karaoke. Begin your unique journey of Borneo with a stay at Hotel NEO+ Balikpapan.
Superior Room
Our urban-designed NEO Room blends modern style with city decor to create a dynamic yet comfortable space suitable for both business and leisure travelers. Available in Queen or Twin beds, smoking and non-smoking, these rooms feature top amenities and reliable high-speed WiFi.
1 DoubleSuperior Room Only
The ideal room for sharing with family, friends, or work colleagues. With a choice of double or twin beds and the option of an extra bed for an additional cost, there’s no reason to leave anyone behind! Stylishly furnished and fitted with modern amenities including coffee and tea-making facilities, a 32” LED TV with local and international channels, free high-speed WiFi, and a writing desk for those staying in Balikpapan for business.
Deluxe Premier
Love additional SPACE??.......then the SPACE room at NEO is for you! Relax on your comfy sofa while watching a choice of local and international channels on the flat-screen TV, unwind while soaking in the bathtub and enjoy a full range of modern in-room amenities. Our SPACE guests also enjoy a free welcoming mini-bar, complimentary breakfast, and high-speed internet access.
Family Room
Your family vacation awaits with the SPACE family room at NEO. These spacious 34 sqm rooms feature super comfy beds for three with a choice of bed configuration, in-room amenities for three, coffee and tea-making facilities, free WiFi, and LED TV with local and international channels. Our SPACE family guests also enjoy complimentary breakfast for three each morning.
3 SingleDeluxe Room
Capacity:
2 adults, 4 children
Maximum number of Guests:3
Deluxe Room Only
Capacity:
2 adults, 4 children
Maximum number of Guests:3
Superior Room - FIT RO
Capacity:
2 adults, 4 children
Maximum number of Guests:3
Superior Room - FIT BB
Capacity:
2 adults, 4 children
Maximum number of Guests:3
Deluxe Room - FIT RO
Capacity:
2 adults, 4 children
Maximum number of Guests:3
Deluxe Room - FIT BB
Capacity:
2 adults, 4 children
Maximum number of Guests:3
Deluxe Premier - FIT BB
Capacity:
2 adults, 4 children
Maximum number of Guests:3
Family Room - FIT BB
Capacity:
3 adults, 2 children
Maximum number of Guests:3
Good to know...
Jl. Mayjend Sutoyo No. 67 Jl. Mayjend Sutoyo No. 67, 76122 Balikpapan, Indonesia
City: Balikpapan
Region: East Kalimantan
Check-in from 14:00
Check-out until to 12:00
The minimum age for check-in is 18 years old.
Hotel Neo+ Balikpapan by ASTON accepts special requests. Add them in the next step!
FAQ Frequently Asked Questions
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Are the prices always the same even if the date changes?Prices vary based on various factors which may be seasonal, day of the week, occupancy status of the hotel, promotions, particular fairs in the city and more. The advice, to see the prices, is to enter the dates of your stay and make your own comparisons.
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Is breakfast always included?No, it depends on the rate and whether the structure is organized to offer it or not. Check carefully before booking what is included and what is not and what type of service is offered.
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Can I make special requests?Of course, when booking you will have a field where you can write directly to the property and make your requests. These will be evaluated by the Hotel who will respond directly to you. MeTour is not responsible in this decision-making process.
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What types of beds will I find in the room I booked?The type of bed is usually specified in the room sheet. If you have any special requests or needs you can indicate them at the time of booking by writing them in the "special requests" field which will be forwarded directly to the property. In this process MeTour is not responsible.
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When you book, some facilities offer the possibility of paying directly at the facility. In these cases you will simply be asked to insert your credit (or debit) card to guarantee the booking, but without any charge. The sum will be taken from your credit card only in the cases provided for by the policies and conditions relating to your booking. In other cases, when the Partner does not adopt automatic availability and booking systems, but confirms reservations "manually", then you will be asked to insert your credit (or debit) card to guarantee the reservation, and then be directly charged at the same time as the Partner confirms the booking (within 24-48 hours). At that moment you will receive an email with the booking confirmation and payment.
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How do I know if my card has been pre-authorized?By consulting your credit card balance you will see that your available balance will be temporarily reduced by the amount of your booking. In other cases and depending on the policy of your credit card circuit, you may also find an entry in the monthly summary of card movements: "pending operation". The pre-authorization block, depending on the situation, will be maintained according to the policies and terms and conditions of what has been booked.
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How can I cancel or change my booking?Easy, enter the customer area with your credentials and from there you can modify or cancel your booking. Remember that changing dates or canceling with a refund request depends on the rate you chose when booking.
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Can I transfer my reservation to another person?For this request, contact the property directly which may have a specific policy in this regard or may need further data on the person to whom you want to transfer the booking.
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How can I get help with my booking?Enter the customer area with your credentials and from there you can contact us or by writing through our contact form specifying your booking number and the reason for the contact request. We recommend that you also leave a telephone number where you can be reached in case of need.
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Are there taxes, local charges or extras to be paid directly on site?They are normally clearly indicated in the property sheet or added during the booking phase depending on local regulations or the facility's policies. But even if not clearly indicated, payments may be requested directly to the facility for any tourist taxes, local charges or extras not included in the rate. The advice is to read everything carefully before booking or writing to us through our contact form.
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Are small pets allowed?It is often clearly stated in the property sheet and for this reason we invite you to carefully read their policies. Where not indicated, we invite you to contact us through our contact form for more information.
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We also carry out manual checks to correct any errors found and constantly work to improve the algorithm. If you find an error, please report it to us at info@metour.it, so that we can intervene promptly and further improve our service.What type of tourist guides can I find in the "Destinations" section of MeTour.it?In the "Destinations" section of MeTour.it, you will find detailed guides on the main Italian cities of art, the European capitals, the most beautiful villages in Italy, the ghost villages and the main world tourist destinations. Each guide offers information on attractions, local culture, recommended accommodations and advice on how to make the most of your trip.
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Covid 19 Reservations/Cancellations/Changes of Dates/Refunds:
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For reservations made we advise you to keep in mind the risk related to Coronavirus (COVID-19) and related government measures. If you book a rate that is not “flexible” or “non-cancellable” or “non-changeable”, you may not be entitled to a refund in the event of cancellation or to a refund. Any requests for cancellation or date changes will be handled based on the policy of the rate chosen at the time of booking and any consumer protection laws. In uncertain times like these, MeTour recommends booking with rates that allow free cancellation or date changes, so that if you have to change plans or restrictions arise, you can cancel for free up to the deadline set by the structure.
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Covid-19: travel restrictions and adviceMeTour encourages its Partners to follow a careful prevention policy towards the Covid-19 pandemic, promoting those structures with strict sanitization and control protocols and monitors any contagion situations by blocking reservations towards those structures or places that are particularly affected. However, since we cannot intervene directly on the structures, which are independent from MeTour, the advice is to check whether there are travel restrictions in place before booking and reaching the structure. In fact, travel may only be authorized for specific reasons and, in particular, travel for tourist purposes may not be permitted. We recommend that you visit the government websites of the various countries in the world of destination, the website of the WHO (World Health Organization) and local government bodies, official information sites and, last but not least, the website of the Booked Facilities. . MeTour is not responsible for the content of the aforementioned sites, but recommends consulting news that is as up to date as possible.
Travelers Choice
4.5
Excellent
121 reviews
#7 of 126 hotels in Balikpapan
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Review dated 27 Ott 2023
Best Hotel Ever in Balikpapan, the one and only Neo + by
Best hotel 3 stars ever in Balikpapan. The food is super delicious, super clean and comfort! best, you have to stay here when in Balikpapan!
The staff super friendly, helpful, everyones here just the best! super good, perfect!
The staff super friendly, helpful, everyones here just the best! super good, perfect!
Dear Mr. Muhammad Rozikin,
We sincerely appreciate your taking the time to share your valuable review and rating with us. It brings us great delight to learn that you thoroughly enjoyed your stay. We eagerly anticipate the opportunity to welcome you back during your next visit.
Hospitably yours,
A. Irham Tanry Latanro
General Manager
We sincerely appreciate your taking the time to share your valuable review and rating with us. It brings us great delight to learn that you thoroughly enjoyed your stay. We eagerly anticipate the opportunity to welcome you back during your next visit.
Hospitably yours,
A. Irham Tanry Latanro
General Manager
Review dated 02 Ott 2023
Good place to stay for bussines
The service is awesome. Good food quality and sufficient variety to choose from, despite the hotel price. Considerably clean n comfortable. But parking is a bit limited, though valet parking is provided.
There is a renovation going on so a bit noisy from the room during daytime.
There is a renovation going on so a bit noisy from the room during daytime.
Dear Mrs. Veronicaw250,
We sincerely appreciate you taking the time to share your valuable review and rating with us. It brings us great delight to learn that you thoroughly enjoyed your stay. We eagerly anticipate the opportunity to welcome you back during your next visit.
Hospitably yours,
A. Irham Tanry Latanro
General Manager
We sincerely appreciate you taking the time to share your valuable review and rating with us. It brings us great delight to learn that you thoroughly enjoyed your stay. We eagerly anticipate the opportunity to welcome you back during your next visit.
Hospitably yours,
A. Irham Tanry Latanro
General Manager
Review dated 29 Lug 2023
Spacious and clean hotel
The room was spacious and clean have A nice rooftop terrace and garden,breakfast was great with helpfull employees and easy to find tradisional food nearby definitivelly i will come back again for the next
Dear Mrs. Amir Hasma,
We sincerely appreciate you taking the time to share your valuable review rating with us. It brings us great delight to learn that you thoroughly enjoyed your stay. We eagerly anticipate the opportunity to welcome you back during your next visit.
Hospitably yours,
A. Irham Tanry Latanro
General Manager
We sincerely appreciate you taking the time to share your valuable review rating with us. It brings us great delight to learn that you thoroughly enjoyed your stay. We eagerly anticipate the opportunity to welcome you back during your next visit.
Hospitably yours,
A. Irham Tanry Latanro
General Manager
Review dated 28 Mar 2023
Clean hotel with varied food taste
Been Stayed a few days during the holy of Ramadhan, quite huge and clean room, the food was good taste and varied, the seafood restaurant is available next to the hotel just 15 minutes by walking, definitely recommended
Dear Mr. Dear Valuable Guest.
Thank you for taking the time to write us your great review and rating. We are delighted to know that you have enjoyed your stay with us. We would be pleased to welcome you back for your next visit.
Hospitably Yours,
A. Irham Tanry
General Manager
Thank you for taking the time to write us your great review and rating. We are delighted to know that you have enjoyed your stay with us. We would be pleased to welcome you back for your next visit.
Hospitably Yours,
A. Irham Tanry
General Manager
Review dated 13 Mar 2023
Room picture fake
No window for family room, different room between application and reality. They are not gurantee the room as seen on picture said FO Linda. Terrible services, roomboy not stanby at the front office, not recommended
Dear Mr. Bara Sitepu,
Thank you for taking the time to write us your review, We apologize for the experience that did not meet your expectations yet, please allow us to express our apologies.
Thank you for your constructive comments regarding the room view, from all rooms we have including 7 Space family rooms, we have only one room located on the 1 floor with no view however the benefit things that room could accommodate 4 family members in one room, we suggest you that for your next reservation please specify the Space family room with a high floor so our reservation team would be pleased to assist you.
We appreciate you have shared your concern and hope to be given a chance to welcome you back to serve you better.
Hospitably Yours,
A. Irham Tanry
General Manager
Thank you for taking the time to write us your review, We apologize for the experience that did not meet your expectations yet, please allow us to express our apologies.
Thank you for your constructive comments regarding the room view, from all rooms we have including 7 Space family rooms, we have only one room located on the 1 floor with no view however the benefit things that room could accommodate 4 family members in one room, we suggest you that for your next reservation please specify the Space family room with a high floor so our reservation team would be pleased to assist you.
We appreciate you have shared your concern and hope to be given a chance to welcome you back to serve you better.
Hospitably Yours,
A. Irham Tanry
General Manager
Choose how to pay. Always in a safe way.
Balikpapan
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