Insitu Eurotel Andorra

Escaldes-Engordany Andorra - Andorra

Map
The Insitu Eurotel Andorra is a traditional building in rural style located in the mountains at Escaldes-Engordany Andorra, one of the most peaceful parts of Escaldes, close to the capital of the Principality, Andorra la Vella. Surrounded by impressive mountains and close to the River Valira, our 3-star hotel is the ideal choice for weekend breaks or longer stays.

With its slate-covered front, typical of buildings in these mountains, and warm rooms finished in wood, the Insitu Eurotel Andorra immediately gives visitors a feeling of well-being.
Choose your rooms

Triple Room

Bidet
Desk
Entire unit wheelchair accessible
Fan
Heating
Private bathroom
Quiet street view
Shampoo
Shower
Toilet
Towels
TV
Capacity: 3 adults, 4 children
Maximum number of Guests:3
Single3 Single90-130 cm

Quadruple Room

Bidet
Desk
Entire unit wheelchair accessible
Fan
Heating
Private bathroom
Quiet street view
Shampoo
Shower
Toilet
Towels
TV
Capacity: 4 adults, 4 children
Maximum number of Guests:4
Bunk Bed2 Bunk BedVariable Size

Double or Twin Room

Bidet
Desk
Entire unit wheelchair accessible
Fan
Heating
Private bathroom
Quiet street view
Shampoo
Shower
Toilet
Towels
TV
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Single2 Single90-130 cm

Double or Twin Room with Terrace

Bidet
Desk
Entire unit wheelchair accessible
Fan
Heating
Private bathroom
Shampoo
Shower
Terrace
Toilet
Towels
TV
View
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Double1 Double131-150 cm

Family Room

Bidet
Desk
Entire unit wheelchair accessible
Fan
Heating
Private bathroom
Shampoo
Shower
Terrace
Toilet
Towels
TV
View
Capacity: 4 adults, 4 children
Maximum number of Guests:4
Bunk Bed1 Bunk BedVariable Size

Double or Twin Room - Attic

Bidet
Desk
Entire unit wheelchair accessible
Fan
Heating
Private bathroom
Shampoo
Shower
Toilet
Towels
TV
View
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Single2 Single90-130 cm

Triple Room - Attic

Bidet
Desk
Entire unit wheelchair accessible
Fan
Heating
Private bathroom
Shampoo
Shower
Toilet
Towels
TV
View
Capacity: 3 adults, 4 children
Maximum number of Guests:3
Double1 Double131-150 cm

Comfort Double Room with Parking

Bidet
Desk
Entire unit wheelchair accessible
Fan
Heating
Private bathroom
Shampoo
Shower
Toilet
Towels
TV
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Single2 Single90-130 cm
Services offered by Insitu Eurotel Andorra
Safe
Accessible parking
Bar
Non-smoking rooms
Heating
Electric vehicle charging station
Snack bar
Shared lounge/TV area
Ski storage
Kid-friendly buffet
24-hour front desk
Car rental
Good to know...
Avenida Fiter i Rossell, 51. Escaldes-Engordany, AD700 Andorra la Vella, Andorra
City: Escaldes-Engordany Andorra
(AD) AndorraMap
Check-in from 15:00
Check-out until to 12:00
parking / estacionamiento
"The parking is not included in the reservation; it must be requested based on the hotel's availability."
_________________________________________________________________________
"el estacionamiento no está incluido en la reserva sino que se tiene que hacer bajo petición de la disponibilidad del hotel."
☝️ Local currency:   € (EUR)   Euro
☝️ Time zone:   Europe/Andorra
Insitu Eurotel Andorra accepts special requests. Add them in the next step!
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  • Covid 19 Reservations/Cancellations/Changes of Dates/Refunds:
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Special Needs
Special Needs
1 dedicated service from Insitu Eurotel Andorra
☝️ The information for the accessibility of the facilities by people with Special Needs is provided directly by the facilities or is obtained from their websites or official sources. For more information, we recommend that you contact us directly.
TripAdvisor
3.5
Very good
TripAdvisor
153 reviews
#15 of 27 hotels in Escaldes-Engordany
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
fran_oisem524
Review dated 26 Ago 2024
Hôtel bien situé à proximité du centre ville
Très bel hôtel situé un peu à l'écart du centre ville, à côté de la Caldera.
Les jeunes femmes à l'accueil et au service sont sympathiques et efficaces.
Les chambres sont confortables.
Cet hôtel dispose d'un parking privé .
Le petit-déjeuner est copieux et servi à table.
fredericrT1258JC
Review dated 23 Ago 2024
Vieux et services pas au niveau
Chambres plutôt anciennes mais correctes, sans doute pas bien isolées pour l'hiver.
Très déçu du petit-déjeuner avec un buffet oú on ne peut pas se servir.
Compliqué de se garer à Andorre, et stationnement cher en général.
Hotel relativement bien situé.
cip0k
Review dated 29 Apr 2024
Hotel in buona posizione
Abbiamo soggiornato una notte presso questa struttura che è risultata un po’ vecchiotta. Camera piccola senza troppi confort. Il personale è risultato molto gentile.Buono il prezzo con colazione . L’hotel è ubicato sopra il paese dove si raggiunge facilmente.
deathlyfrida
Review dated 03 Gen 2024
El precio no es acorde a lo que se ofrece
No se por dónde empezar: un calor insoportable en las habitaciones (única solución apagar el radiador para helarte), olor a tabaco aunque esté prohibido fumar. Muchísimo ruido por la noche. Máquinas emprendedoras que básicamente tenían botellines de alcohol.
Las recepcionistas muy majas pero no supieron cómo arreglar el problema que tuvimos.
Apreciado Cliente,
Gracias por sus comentarios.
A continuación le iré dando respuesta a los mismos:
1-Somos un hotel LOW-COST que ofrece una de las mejores ofertas de la zona en cuanto a relación calidad/precio. Cierto es que en temporadas altas, donde hay mucha demanda, los precios aumentan notablemente y esto produce, como es de esperar, una mayor exigencia en la contraprestación que a menudo no se ofrece. En los casos en los que los Clientes no han estado de acuerdo, siempre les hemos ofrecido la posibilidad de cancelar su estancia y devolverles el importe pagado para que puedan alojarse en el establecimiento que decidan.
2-La calefacción funciona con radiadores y la temperatura se controla con la maneta/rueda que está situada en un lateral del aparato. La misma va cerrando el paso de agua caliente en función del giro que se le de. Si Usted la cierra solo una cuarto o media vuelta bajará la temperatura algún grado, pero si la cierra completamente el radiador dejará de generar calor. Lamentamos que no haya sabido regularlo adecuadamente, pero en recepción estamos las 24 horas a disposición de nuestros Clientes para ayudarles y facilitarles la información que precisen.
3-Con respecto al olor a tabaco, puede suceder que los Clientes anteriores no cumplieran las normas internas. Cuando lo detectamos sancionamos, entre 50€ y 300€, a los que la incumplen. Ignoro si nos lo comunicó a recepción, pero cuando sucede cambiamos a los Clientes de habitación y bloqueamos la habitación con olor. Y en el caso de que el Cliente no esté de acuerdo con la propuesta, aplicamos la misma opción indicada en el punto 1.
4-Con referencia al ruido, aunque el recepcionista va efectuando rondas durante toda la noche, puede suceder que no lo detecte en el momento que se produzca. Por dicho motivo es muy importante que se nos notifique de forma inmediata para que podamos solucionar el contratiempo.
5-Con respecto a nuestras máquinas expendedoras, indicarle que, como Usted debió ver, disponen de gran variedad de productos debido a que nuestro bar está cerrado desde la pandemia. En ellas ofrecemos... Cafés, infusiones, sándwiches, ensaladas de pasta, gran variedad de snacks dulces y salados, refrescos, cervezas, vino, cava y botellines de licor (de minibar) para que nuestros Clientes puedan prepararse combinados. Además disponen de un microondas para calentar los productos que precisen de calor, y también hielo para que pueda enfriar las bebidas adquiridas.

Por último, agradecerle su opinión sobre nuestras compañeras.

Atentamente,
jessicapN7421XI
Review dated 02 Gen 2024
Hôtel bien situé
Hôtel bien situé, à proximité des magasîns et de Caldea. Les Réceptionnistes sont très sympathique.
Literie de qualité
Le Quartier est calme.
Petit déjeuner proposé en buffet
Possibilité de réserver le parking, attention il est très petit.
Chère Jessica,

Merci pour vos aimables paroles. Nous sommes heureux de savoir que nos efforts quotidien pour leur offrir une bonne expérience en valait la peine.

Nous espérons vous revoir.

Cordialement,
Insitu Eurotel

H173VWjohannaw
Review dated 18 Dic 2023
Had us drive after a few drinks not good
Won’t stay again, facilities are next to none, expensive vending machines is what they have, the bar doesn’t get opened, we asked, so we went out for a few drinks upon our return I was shocked when staff asked my husband to move the car, they knew we went out for drinks because we asked about the bar. When he came back in from moving it, they said put it back 😡 no coffee facilities in the room, I have a bigger tv in my kitchen, it’s not a self service breakfast you have to ask for everything which for me was uncomfortable. Parking is €15 that’s high. Hotel it’s self could use a refurbishment our balcony door wouldn’t stay closed it was broken so it was chilly in the night,
Distinguished Guest,
Thanks for your comments.
Regarding them, we want to remind you that we are a "low cost" hotel, and that some accessories such as coffee service in the rooms are not included.
After the pandemic, and for safety and hygiene reasons, we eliminated the bar service and self-service breakfast service.
In return, a 24-hour "vending" area has been located, which aims to offer a 24-hour sales service for drinks and snacks at affordable prices that range between €2 and €5.
Regarding breakfasts, although they remain "open buffet", for hygienic reasons and to avoid contagion due to food handling, it is served by our staff and is located behind a display case.
On the other hand, the reason why you were asked to move your vehicle is because you left it parked in an not allowed space.
We are sorry that our 21-inch TV seems small to you, but due to the measurements of the room it is the one that best fits.
The price of the PK is not expensive if you compare it with the rest of the car parks, since public car parks in the area cost €22 per day.
Finally, with reference to the door to your terrace, we regret that it did not close properly. If you had told us we would have proceeded to repair it.
To avoid an unsatisfactory stay in the future, we advise you to carefully verify the services offered by the chosen establishment, since they are generally related to its category and the sale price of the room.
Sincerely,
514agn_sa
Review dated 07 Set 2023
Parfait !
Bonne literie, chambre et SDB très propres et spacieuse.
Mention spéciale pour la réceptionniste Pamela H. qui a été très sympathique et professionnelle pour nos demandes spéciales.
Nous reviendrons !
Cher Client,
Merci pour vos aimables paroles. Nous sommes heureux de savoir que notre effort quotidien pour vous offrir une bonne expérience a été payant.
Nous espérons vous revoir.
Bien à vous.
Insitu Eurotel.
angelesl347
Review dated 07 Ago 2023
Regulin
La verdad qué sí no fuera por la cercanía de Caldea no lo hubiera cogido nunca. La habitación están bastante desfasadas . La cama pequeña para dos personas. La limpieza insuficiente. Encontré un lío de pólvo debajo de la mesita. Sí ponías el ventilador no puedes poner la tele. Lo mejor el desayuno y el personal. A ellos les doy un 10 . Pero no volveré por los inconvenientes qué he dicho anteriormente.
Distinguido Cliente,
Gracias por dejar su comentario. Sin ellos no podríamos realizar eficientemente nuestra tarea de mejora continua.
Hasta pronto.
Insitu Eurotel.
MGBL6259
Review dated 28 Apr 2023
Nuit
Très bon hôtel pour y passer la nuit. Attention pas de places pour se garer longtemps devant (places 15 minutes maximum). Un garage est disponible moyennant un supplément. Je vous conseille fortement de le réserver car très peu de places. De plus, elles ne pas très larges pour certaines, n'hésitez pas à préciser la date de votre véhicule. Même les rues alentours, très compliqué de trouver une place. Pour revenir à l'hôtel, notre chambre disposait d'un balcon et d'une salle de bain avec une grande baignoire.
Cher Client,
Merci pour vos aimables paroles. Nous sommes heureux de savoir que notre effort quotidien pour vous offrir une bonne expérience a été payant.
Nous espérons vous revoir.
Bien à vous.
Insitu Eurotel
V1582ZLmarlenec
Review dated 18 Dic 2022
Pesimo
Hotel pesimo! Trabajdores haciendo ruido alas 3 de la mañana. Camas fatal, noera lo reservado, ni explicaciones del funcionamiento de imstalaciones habitaciones. Mala informacion y mal servicio del personal.
Apreciada Sra. Marlene,

En primer lugar, le agradecemos que haya comentado su experiencia sobre el hotel. Sin embargo, le informamos que a las 3 de la madrugada solo está el o la recepcionista de noche que, a no ser que suceda algún contratiempo, no abandona su puesto de control. Si en cambio le hubiera podido despertar algún huésped, debería haber contactado con recepción para informar del ruido y para que gestionara y solucionara dicha situación.
Por otra parte, nos ayudaría mucho saber qué día se alojó, en qué habitación lo hizo, y a qué nombre se se realizó la reserva. El motivo es el de verificar que su estancia realmente se ha producido en nuestro establecimiento, ya que en este portal cualquier persona puede realizar comentarios sin incluso haber disfrutado de servicio que se valora. No es la primera vez que se detectan valoraciones publicadas con la única intención de desacreditar establecimientos.
Si por lo contrario Usted si pernoctó en nuestro establecimiento sentimos que su estancia con nosotros no haya superado sus expectativas, a la vez que le rogamos nos facilite los datos indicados anteriormente para nuestro control y gestión de incidencias, y para procurarle una respuesta más concreta a sus comentarios ya que no entendemos a qué instalaciones se refiere cuando dice que no se le facilitaron explicaciones del funcionamiento de instalaciones de las habitaciones.

Atentamente,

Insitu Eurotel
svetlanamkhn
Review dated 08 Dic 2022
Muy bueno
Todo limpio, buena temperatura en el hotel, personal muy amable (están las 24 horas en la recepción) y muy bien situado (10 minutos andando de caldea y 15 hasta el centro andando). Precio y calidad adecuado. Muy recomendable. Vistas bonitas.
Apreciada Sra. Svetlanamkhn,

Gracias por dedicar unos minutos en expresar su experiencia con nosotros. Nos alegra conocer que su estancia haya sido satisfactoria.

Reciba un saludo cordial,

Insitu Eurotel
janarI5612VT
Review dated 19 Giu 2022
Horrible
Nefasta estancia. Habitación que no tiene nada que ver con lo mostrado en la reserva, muy pequeña e incómoda. La cama muy pequeña para dos personas. En la habitación hacía mucha calor, la cual cosa tenías que tener el ventilador del techo encendido, que hacía un ruido espantoso. En definitiva, la habitación bastante pésima. En relación al desayuno, poca variedad de productos y no lo podías coger tu mismo, sino que lo tenías que pedir a las trabajadoras. Se tiene que decir que el personal muy amable y correcto. Otra cosa en contra sería el parking, en la zona que está situada el hotel no hay prácticamente parking, y el del hotel estaba lleno.
Estimado Cliente,

Gracias por compartir su experiencia con nosotros.

Lamentamos que su estancia en nuestro establecimiento no haya superado sus expectativas. Le invitamos a que vuelva en una futura estancia a poder ofrecerle un mejor servicio y así mejorar su experiencia.

Reciba un cordial saludo,
Insitu Eurotel.
mdeligiosphoto
Review dated 09 Giu 2022
Hotel in posizione centrale
Hotel ad Escaldes, da dove si raggiunge facilmente il centro a piedi ma comunque vicino alla fermata dell'autobus. Stanza pulita e nuova, nel mio caso avevo un piccolo balcone con tavolino e vista nella vallata. Colazione con buona scelta per quanto un po' costosa.
Gentile Cliente,

Grazie per aver dedicato del tempo per condividere la tua esperienza sul tuo soggiorno in hotel.

Speriamo di rivederti presto presso la struttura.

Ricevi un cordiale saluto,
Istituto Eurotel.
RobClarke99
Review dated 01 Ott 2019
Excellent Service
I stayed at the Eurotel for four nights in September 2019. The reception staff and management were very friendly and helpful. On arrival the receptionist came to my room to resolve an issue with the bathroom. After having checked out and returned to the UK I realised I had left behind three important items of clothing. Two days after returning I telephoned the hotel and they arranged for the clothes to be packaged up and posted to my home. I am most grateful for their helpful response.
Dear Mr. Clarke,

Thank you for taking the time to share with us your experience in the accommodation. We are pleased to know that you have enjoyed your stay.

Receive a cordial greeting, Silken Insitu Eurotel.
al_ditto
Review dated 23 Ago 2018
Good location
Booked this an hour before arrival, was advertised with free onsite parking but on arrival we were told that we should have booked and no space was available so we were directed to a parking area down the road and left with a €12 hole in the pocket.
Location was good though with a 15 min walk into the main shopping district with some good restaurants (I recommend restaurant 120). Room had fan only with basic view (no balcony as in some reviews). Noisy guests can be heard in the hallway with noisy doors and key locks, etc, like they are standing on your bed! Wifi was ok. Beds are a little hard and sausage pillows acceptable. Note: The girl at reception was awesome and super helpful and spoke good English
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RoyCorrales
Review dated 13 Feb 2018
Good for the price paid but...
I don't know were to start, I mean the Hotel is nice and price is just average. Room was okay but extremely noisy because there are a construction in progress at the other side of the river. Noisy as hell :(
Anyway the staff was friendly, specially the people at the Restaurant.
You can do a moderate walking to downtown that is okay and not too hard. Just remember you are going down and the return is a small climb back to the hotel.
They offer an indoor private parking for few extra euros but it's a really small area and can be challenging accommodate your car. You better see it before and think if you may make it there. Unfortunately another client hit my car back bumper, not a big deal but the other client just disappeared and say nothing. I did reported the incident to Susana, the front desk girl who told me Pierre the manager was planning to contact me later once they find the other customer. Still waiting their call/email.
Pay for their breakfast? yes it's not too expensive and good enough
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30anneliesd
Review dated 05 Gen 2018
Friendly staff, handy location
Spacious room, good matrasses, two single matresses though for couples. Breakfast is ok, could use some fresh croissants or pistolets. Very friendly hotel staff. Parking was fully occupied but received a discount card for a parking 60m further.
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gpuffo64
Review dated 02 Ott 2017
buona scelta
ho scelto questo hotel con estiber.es con pacchetto terme caldea piu cena ottimo prezxo.personale molto gentile e disponibile .buona e varia la colazione .ho potuto parcheggiare la moto liberamente sulla strada davanti alla reception gratis.tornerei in questo hotel sicuramente
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