Jaz Maraya Resort

Marsa Alam City - Egypt

Map
JAZ Elite Maraya is a delightful sanctuary for all your senses. Situated on the shores of Marsa Alam, guests at our resort are stunned by the beauty of the beach and their surroundings. Elegant and well-equipped, the resort is the perfect oasis of peace and tranquility for a relaxed and rejuvenating vacation. An array of facilities, delicious food and warm hospitality come together to create a wonderful holiday experience – one that is simply unforgettable.
Choose your rooms

Superior Twin Bed, Garden View

Stylish and contemporary, these rooms are decorated in soft shades. They feature 42 sq meters of space and have lovely views overlooking the garden. They include Twin beds, and can accommodate a maximum of 2 adults.
Air conditioning
Balcony
Bathroom
Cable television
Coffee/Tea maker
Desk
Free Toiletries
Garden View
Hair Dryer
Heating
Minibar
Wardrobe/Closet
Capacity: 2 adults
Maximum number of Guests:2
Dimensions:42 m2
Double1 Double131-150 cm

Family Superior, Queen Bed, Garden View

Tastefully appointed, these rooms are 52 sq meters in size. They overlook lush gardens. These rooms feature a queen-size bed and can accommodate a maximum of 2 adults and 2 children per room.
Air conditioning
Balcony
Bathroom
Cable television
Coffee/Tea maker
Desk
Free Toiletries
Garden View
Hair Dryer
Heating
Minibar
Wardrobe/Closet
Capacity: 3 adults, 2 children
Maximum number of Guests:4
Dimensions:52 m2
Double1 Double

Family Superior, Queen Bed, Pool View

Tastefully appointed, these rooms are 52 sq meters in size. They overlook the swimming pool. These rooms feature a queen-size bed and can accommodate a maximum of 2 adults and 2 children per room.
Air conditioning
Balcony
Bathroom
Cable television
Coffee/Tea maker
Desk
Free Toiletries
Hair Dryer
Heating
Minibar
Pool View
Wardrobe/Closet
Capacity: 3 adults, 2 children
Maximum number of Guests:4
Dimensions:52 m2
Double1 Double

Family Superior, Queen Bed, Partial Sea View

Tastefully appointed, these rooms are 52 sq meters in size. They have partial sea view. These rooms feature a queen-size bed and can accommodate a maximum of 2 adults and 2 children per room.
Air conditioning
Balcony
Bathroom
Cable television
Coffee/Tea maker
Desk
Free Toiletries
Hair Dryer
Heated pool
Minibar
View
Wardrobe/Closet
Capacity: 3 adults, 2 children
Maximum number of Guests:4
Dimensions:52 m2
Double1 Double

Family Deluxe, Queen Bed, Garden View

Chic and stylish, these rooms are designed keeping families in mind. They are 63 sq meters in size and have views over the garden. They have queen-size beds and can accommodate a maximum of 2 adults and 2 children.
Air conditioning
Balcony
Conditioner
Minibar
Shampoo
Shower
Terrace
Toilet
Towels
TV
View
Capacity: 3 adults, 2 children
Maximum number of Guests:4
Dimensions:63 m2
Double1 Double

Family Deluxe, Queen Bed, Pool View

Chic and stylish, these rooms are designed keeping families in mind. They are 63 sq meters in size and have views over the pool. They have queen-size beds and can accommodate a maximum of 2 adults and 2 children.
Air conditioning
Balcony
Bathroom
Cable television
Coffee/Tea maker
Desk
Free Toiletries
Hair Dryer
Heating
Minibar
Pool View
Wardrobe/Closet
Capacity: 3 adults, 2 children
Maximum number of Guests:4
Dimensions:63 m2
Double1 Double

Family Deluxe, Queen Bed, Partial Sea View

Chic and stylish, these rooms are designed keeping families in mind. They are 63 sq meters in size and have partial sea view. They have queen-size beds and can accommodate a maximum of 2 adults and 2 children.
Air conditioning
Balcony
Bathroom
Cable television
Coffee/Tea maker
Desk
Free Toiletries
Hair Dryer
Heating
Minibar
View
Wardrobe/Closet
Capacity: 3 adults, 2 children
Maximum number of Guests:4
Dimensions:63 m2
Double1 Double

Junior Family Suite, Queen Bed, Private Pool

These sleek and sophisticated suites feature a private pool and a terrace, exclusively for the use of the suite’s occupants. They are 86 sq meters in size and full-frontal vistas of the Red Sea. They include a queen-size bed and can accommodate a maximum of 2 adults and 2 children.
Air conditioning
Bathroom
Cable television
Coffee/Tea maker
Desk
Free Toiletries
Hair Dryer
Heating
Minibar
Seating area
Sea View
Terrace
Wardrobe/Closet
Capacity: 2 adults, 2 children
Maximum number of Guests:4
Dimensions:86 m2
Queen1 Queen

Deluxe, Queen Bed, Garden View

Stylish and contemporary, these rooms are decorated in soft shades. They feature 52 sq meters of space and have lovely views overlooking the garden. They include a queen-size bed, and can accommodate a maximum of 2 adults.
Air conditioning
Balcony
Bathroom
Cable television
Coffee/Tea maker
Desk
Free Toiletries
Garden View
Hair Dryer
Heating
Minibar
Wardrobe/Closet
Capacity: 2 adults
Maximum number of Guests:2
Dimensions:52 m2
Double1 Double

Deluxe, Queen Bed, Partial Sea View

Stylish and contemporary, these rooms are decorated in soft shades. They feature 52 sq meters of space and have lovely views partially overlooking the sea. They include a queen-size bed, and can accommodate a maximum of 2 adults.
Air conditioning
Balcony
Bathroom
Cable television
Coffee/Tea maker
Desk
Free Toiletries
Hair Dryer
Heating
Minibar
Wardrobe/Closet
Capacity: 2 adults
Maximum number of Guests:2
Dimensions:52 m2
Double1 Double

Family Superior, Queen Bed, Sea View

Tastefully appointed, these rooms are 52 sq meters in size. They have sea view. These rooms feature a queen-size bed and can accommodate a maximum of 2 adults and 2 children per room.
Capacity: 2 adults, 1 child
Maximum number of Guests:3
Dimensions:52 m2
Double1 Double

Family Deluxe, Queen Bed, Sea View

Chic and stylish, these rooms are designed keeping families in mind. They are 63 sq meters in size and have sea view. They have queen-size beds and can accommodate a maximum of 2 adults and 2 children.
Capacity: 2 adults, 2 children
Maximum number of Guests:3
Dimensions:63 m2
Double1 Double131-150 cm
Services offered by Jaz Maraya Resort
Housekeeping - daily
Restaurant
Bar
Playground
Non-smoking rooms
Snack bar
Beach
Darts
Snorkeling
Diving
Family Rooms
Kids' club
Water park
Outdoor Swimming Pool (all year)
24-hour front desk
ATM on site
Concierge desk
Good to know...
Madinat Coraya, KM 67 Al Quseir - Marsa Alam Road, 00005 Marsa Alam City, Egypt
City: Marsa Alam City
Region: Red Sea Governorate
(EG) Egypt Map
Check-in from 14:00
Check-out until to 11:30
☝️ Local currency:   $ (USD)   US Dollar
☝️ Time zone:   Africa/Cairo
Jaz Maraya Resort accepts special requests. Add them in the next step!
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TripAdvisor
5.0
Excellent
TripAdvisor
1.807 reviews
#8 of 125 hotels in Marsa Alam
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
tomaszpJ6774SS
Review dated 05 Nov 2024
REAL five stars !!!
An unforgettable stay. A high-class hotel at European level. The staff did everything to make our stay pleasant. Special thanks to my friend from Lobby Bar - TAHA. This was my favorite place in the hotel :) Man, you're doing a great job!!! Thank you and best regards. I hope to see you again :)
Dear Mr Tomas,

Thank you for choosing Jaz Maraya to spend your holiday.
My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer.

Thank you, once again, for your visit to our hotel, and for your feedback.

Kind regards,
Abdelazim Mohamed
Hotel Manager
E4343MZjolantak
Review dated 05 Nov 2024
Wonderfull time in Jaz Maraya Hotel
The time spent at the Jaz Maraya Hotel was a very successful vacation. The rooms were very clean, the bed was very comfortable, the food was delicious. There is a very friendly atmosphere in this hotel, the staff is very helpful. We have wonderful memories connected especially with conversations with Helmy and also Taha - bartenders working mainly at the pool bar, we felt an almost family atmosphere.
Dear Mr Zjolantak,

Thank you for choosing Jaz Maraya to spend your holiday.
My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer.

Thank you, once again, for your visit to our hotel, and for your feedback.

Kind regards,
Abdelazim Mohamed
Hotel Manager
pawe_n23
Review dated 05 Nov 2024
The best all-inclusive vacation we ever had!
I am not a regular hotel-vacation person. I'll have some all-inclusive holiday once in a few years but I've already been to many 4/5 star hotels in various countries. Jaz Maraya was my home for the very first time in Egypt. I can easily, without any doubt say that this were the best all-inclusive holidays of my entire life. The level of care from all of the hotel staff is simply beyond my imagination. I felt well taken care of and so did my family for the entire time, every single member of staff is a lovely person and treats you with kindness in their own way. Considering the size of this hotel, the pool site, canteen or simply the whole area is perfectly clean. The food and restaurant choice is top level, not only you can try egyptian food but also food from around the world. Special thanks to: Tamer, Ali, Sayid, and many other beautiful people that made me and my family have everything that we need and more! Can't recommend this place better, if you need to rest and have superb holidays in Egypt this is place you need to go!
Dear Mr Pawe n23

Thank you for choosing Jaz Maraya to spend your holiday.
My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer.

Thank you, once again, for your visit to our hotel, and for your feedback.

Kind regards,
Abdelazim Mohamed
Hotel Manager
Scenic43672924926
Review dated 05 Nov 2024
feel free to write about this place. no one will be disappointed.
Lovely hotel, clean rooms, best service. delicious food. Great atmosphere. Guaranteed great fun.

Crystal water in the pool
A huge thank you to Tamer Essam for her nice and professional approach.
He is the best menager.

I will definitely come back here.
Dear Ms.scennic

Thank you for choosing Jaz Maraya to spend your holiday.
My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer.

Thank you, once again, for your visit to our hotel, and for your feedback.

Kind regards,
Abdelazim Mohamed
Hotel Manager
marianrT8221KV
Review dated 04 Nov 2024
Best waiter: Helmy Selem and the Hotel ist very big &nice. The Aqua Park is the cherry on the top.
The Hotel is big and nice. The Aqua Park is the highlight of the Hotel area. The shows in the Evening was very nice. The best waiter of the whole area is Helmy selem. The Drinks Are cold and nice. The Snacks and music on the rooftop bar was Perfect.
Dear ms marian

Thank you for choosing Jaz Maraya to spend your holiday.
My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer.

Thank you, once again, for your visit to our hotel, and for your feedback.

Kind regards,
Abdelazim Mohamed
Hotel Manager
E8546RCvanessav
Review dated 04 Nov 2024
Top Hotel, wir würden immer wieder das Jaz Maraya buchen.
Ein super Hotel! Wir waren schon das zweite mal da, weil es einfach nichts auszusetzen gibt. Die Anlage ist sehr gepflegt und sauber, das gleich gilt für die Zimmer. Für jedes Alter wird was geboten. Das Essen ist fantastisch, es ist für jeden Geschmack was dabei. Auch der Strand ist schön, kleine Buchten zum reinlaufen oder im Sand spielen, ein großer Steg für den, der es gleich tief mag oder auch Steilküste für die, die nur die Sonne anbeten wollen. Die Pool Landschaft ist sehr schön, die Poolbar lädt sofort auf ein Cocktail im Pool ein. Ein ganz besonderes Lob geht an die Mitarbeiter und das an jeden einzelnen, egal ob Reinigungskraft, Animateur, Gärtner, Koch, Kellner oder die Bar Leute.. sie sind alle total aufmerksam und sehr freundlich, man wird von jedem einzelnen wie eine Königin oder König behandelt.
Liebe Frau Vanessa

Vielen Dank, dass Sie sich für das Jaz Maraya als Urlaubsdomizil entschieden haben.

Mein Team und ich möchten Ihnen außerdem für Ihr wertvolles Feedback danken. Sie haben uns in unserem Bestreben, unseren Service kontinuierlich zu verbessern, sehr motiviert.

Nochmals vielen Dank für Ihren Besuch in unserem Hotel und für Ihr Feedback.

Mit freundlichen Grüßen,

Abdelazim Mohamed
Hotel manager
claudialK6068JU
Review dated 04 Nov 2024
Dezember Reise mit Freunden
Die Anlage und alles drum rum war sehr gut. Man konnte gut erholen und der Service war sehr gut. Abendprogramm war gut.Auf die Bedürfnisse jeden Gastes wurde eingegangen. Man hat sich rund um wohl gefühlt. Immer wieder gerne wieder das Hotel.
Liebe Herr Frau Claudia

Vielen Dank, dass Sie sich für das Jaz Maraya als Urlaubsdomizil entschieden haben.

Mein Team und ich möchten Ihnen außerdem für Ihr wertvolles Feedback danken. Sie haben uns in unserem Bestreben, unseren Service kontinuierlich zu verbessern, sehr motiviert.

Nochmals vielen Dank für Ihren Besuch in unserem Hotel und für Ihr Feedback.

Mit freundlichen Grüßen,

Abdelazim Mohamed
Hotel manager
petrahY1919WK
Review dated 04 Nov 2024
Sehr gutes Hotel . Kommen gerne wieder .
Wir hatten zwei schöne Wochen.
Ein wirklich schönes Hotel , wo alles passt .
Sehr aufmerksames Personal.
Besonders Ali von der Poolbar haben wir ins Herz geschlossen .
Aufmerksam,nicht aufdringlich und super freundlich .
Haben uns sehr wohl gefühlt.
Liebe Frau Petra

Vielen Dank, dass Sie sich für das Jaz Maraya als Urlaubsdomizil entschieden haben.

Mein Team und ich möchten Ihnen außerdem für Ihr wertvolles Feedback danken. Sie haben uns in unserem Bestreben, unseren Service kontinuierlich zu verbessern, sehr motiviert.

Nochmals vielen Dank für Ihren Besuch in unserem Hotel und für Ihr Feedback.

Mit freundlichen Grüßen,

Abdelazim Mohamed
Hotel manager
P261QTmichaelf
Review dated 04 Nov 2024
Ein Rundum Sorglos Packet
Eine Schön gepflegte Anlagae mit allem was man braucht.
Die Mitarbeiter sind sehr zuvorkommend und immer bereit zu helfen.
Das Hotel ist direkt am Strand gelegen und hat mehrere Buchten zum Schnorcheln. Das Essen ist jeden Tag hervorragend und der Wasserpark bietet Spaß für groß und klein.
Liebe Herr P261qtmichaelf

Vielen Dank, dass Sie sich für das Jaz Maraya als Urlaubsdomizil entschieden haben.

Mein Team und ich möchten Ihnen außerdem für Ihr wertvolles Feedback danken. Sie haben uns in unserem Bestreben, unseren Service kontinuierlich zu verbessern, sehr motiviert.

Nochmals vielen Dank für Ihren Besuch in unserem Hotel und für Ihr Feedback.

Mit freundlichen Grüßen,

Abdelazim Mohamed
Hotel manager
SimoL1978
Review dated 03 Nov 2024
Perfekter Familienurlaub - wir kommen wieder!
Wir haben uns - nach einem positiven Gesamteindruck im Oktober 2023 - erneut für einen Familienurlaub im Jaz Maraya entschieden, weil das Hotel modern, relativ neu, sehr gepflegt und sehr sauber ist. Wir haben 10 großartige Tage dort verbracht und werden bestimmt wieder kommen :-).
In ca. 10 Minuten ist man vom Flughafen Marsa Alam beim Hotel. Der Fußmarsch zur Bucht dauert ein paar Minuten. Die Liegen in der Bucht dürfen benutzt werden, allerdings bekommt man als Gast aus dem Maraya keine Auflagen und auch keinen Service an den Liegen. Die Verpflegungsbuden in der Bucht sind für alle Gäste aus den Jaz Hotels. Der Steg in der Bucht wurde komplett erneuert. Zwischen den Hotels sind eine Vielzahl von kleinen Shops zu finden – perfekt, wenn man noch Souvenirs benötigt.
Wir haben uns wieder für ein Katta-Familienzimmer mit Meerblick entschieden. Aus dem zweiten Stock hat man einen guten Überblick über die Anlage. Zimmer sind geräumig, Bad ist groß - es fehlt einem an nichts. Bett war bequem. Fenster konnte vollständig verdunkelt werden. Das kindgerechtes Stockbett im Katta-Style lässt Kinderherzen höherschlagen. Einziges Manko - die Zimmer sind generell etwas hellhörig und die Türen dichten schlecht ab. Aber da wir aber keine Langschläfer sind, war das nicht weiter tragisch. Der Roomboy hat sauber geputzt und täglich niedliche Handtuchtierchen präsentiert. Die Wasserflaschen auf dem Zimmer sind kostenlos und werden täglich ausgewechselt (Glasflaschen). Warum man für die Minibar bezahlen muss in einem AI Hotel, erschließt sich uns allerdings nicht.
Der Service hat für uns super gepasst - alle sind sehr aufmerksam, bemüht und äußerst freundlich. Sowas würden wir uns auch in Mitteleuropa wünschen! Das Team rund um Restaurant Manager Tamer macht einen großartigen Job! Wenn wir ein Anliegen hatten, wurde sofort reagiert. Wir haben uns rundum wohl gefühlt. Mehr kann man sich nicht wünschen.
Das Essen hat uns überall gut geschmeckt. Das Angebot war abwechslungsreich, frisch und es fehlte einem an Nichts. Es gibt immer und überall etwas zu essen und zu trinken. Da im Hotel auf Plastikflaschen verzichtet wird, kann man sich eine Jaz-Flasche kaufen oder eine selbstmitgebrachte mit Wasser auffüllen lassen.
Wir haben alles ohne Bedenken genossen und hatten keinerlei Bauchprobleme.
Wir konnten auch einen ganz tollen Abend im Sea Horse mit orientalischem Menü genießen. Die Snacks an der Poolbar sind super. Die Cocktails an den Bars sind etwas dünn, ist aber bestimmt besser so bei der Hitze ;-) . Besonders freute uns, daß im Vergleich zum Vorjahr die Drinks auch an die Poolliegen serviert wurden.
Der Wasserpark ist in wenigen Minuten zu Fuß erreichbar und der Eintritt dafür war bei uns unbegrenzt und ohne Aufpreis. Das Kinderangebot ist bestimmt ausreichend, wurde aber von unserer Tochter nur begrenzt angenommen (auch weil keine deutschsprachigen Animateure vor Ort waren) - die abendliche Kinderdisco war ihr Highlight und es wurde mitgetanzt und mitgesungen. Das Animationsteams war insgesamt besser als im Vorjahr. Überhaupt nicht aufdringlich. Die Boho Party war mit Abstand die beste Show während unseres Aufenthaltes. Leider gab es keine Poolparty (vielleicht wegen des starken Windes?). Insgesamt bewerten wir die Qualität der Abendshows aber schlechter als in 2023 - welche auch nicht mehr im Theater vom Solaya stattfanden, sondern an der Hotel Lobby.
Poolbereich Schirme und Liegen: Das ist eine etwas leidige Geschichte, weil sich zu viele Gäste schon gaaaaaaanz früh am Morgen mit ihren Handtüchern auf machen, um diese zu reservieren. Wer später kommt, muss nach Liegen verlangen. Die bekommt man dann auch, allerdings kann es passieren, dass kein schattiges Plätzchen mehr zur Verfügung steht. Gleiches gilt für die Auflagen der Liegen. Obwohl explizit darauf hingewiesen wird, dass das Reservieren der Liegen nicht erlaubt ist, schert sich gefühlt kaum ein Gast darum. Im Laufe des Vormittags werden nicht benutzte Liegen nach 90 Minuten bei Bedarf anders vergeben. Immerhin ein Ansatz, das Problem in den Griff zu bekommen.
Liebe Simol978

Vielen Dank, dass Sie sich für das Jaz Maraya als Urlaubsdomizil entschieden haben.

Mein Team und ich möchten Ihnen außerdem für Ihr wertvolles Feedback danken. Sie haben uns in unserem Bestreben, unseren Service kontinuierlich zu verbessern, sehr motiviert.

Nochmals vielen Dank für Ihren Besuch in unserem Hotel und für Ihr Feedback.

Mit freundlichen Grüßen,

Abdelazim Mohamed
Hotel manager
Cosmopolitan588207
Review dated 11 Ott 2024
Vacanza bellissima
Resort eccellente,pulizia maniacale,cibo variegato e abbondante,ogni sera spettacoli diversi,animazione per bambini di tutte le età, personale disponibile e molto gentili ,
Ci ritorneremo sicuramente.
L'unica pecca è che ci vorrebbe un pontile diretto al JAZ MARAYA.
Gentile Signor Cosmopolitan588207 ,

Grazie per aver scelto il Jaz Maraya per trascorrere le sue vacanze.

Io e il mio team vorremmo ringraziarla anche per il suo prezioso feedback. Ci ha fornito una grande motivazione per cercare di migliorare continuamente il servizio che offriamo.

La ringraziamo ancora una volta per la sua visita al nostro hotel e per il suo feedback.

Cordiali saluti,
Abdelazim Mohamed
Direttore dell'hotel
M9834QEginop
Review dated 09 Ott 2024
Vacanza stupenda
E stata un'esperienza meravigliosa ! Servizi eccellenti, personale cordiale e disponibile. Ristorante con cibo assortito e di qualità. Ritorneremo ☀️🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🙏🙏🙏🙏🙏🏠🏠🏠🏠🏠🏠🏠🏠🏠🏠🏠🏠🏠🏠
Gentile Signor M9834QEginop ,

Grazie per aver scelto il Jaz Maraya per trascorrere le sue vacanze.

Io e il mio team vorremmo ringraziarla anche per il suo prezioso feedback. Ci ha fornito una grande motivazione per cercare di migliorare continuamente il servizio che offriamo.

La ringraziamo ancora una volta per la sua visita al nostro hotel e per il suo feedback.

Cordiali saluti,
Abdelazim Mohamed
Direttore dell'hotel
Better_matthew
Review dated 23 Set 2024
Vacanza al Jaz Maraya
Siamo quasi al termine delle nostre due settimane di vacanza al resort Jaz Maraya e che dire…. Sono stai giorni fantastici!!
Ringraziamo Helmy per la sua cordialità e per aver reso questa vacanza indimenticabile. Sempre disponibile per qualsiasi esigenza!
Struttura moderna, camere spaziose dotate di ogni comfort, due piscine all’aperto e grande varietà di cibo in tutti i ristoranti del resort.
Questo resort è stato una piacevole sorpresa per il nostro primo viaggio in Egitto, ci ritorneremo sicuramente!
Gentile Signor Matteo P ,

Grazie per aver scelto il Jaz Maraya per trascorrere le sue vacanze.

Io e il mio team vorremmo ringraziarla anche per il suo prezioso feedback. Ci ha fornito una grande motivazione per cercare di migliorare continuamente il servizio che offriamo.

La ringraziamo ancora una volta per la sua visita al nostro hotel e per il suo feedback.

Cordiali saluti,
Abdelazim Mohamed
Direttore dell'hotel
tarika507
Review dated 23 Set 2024
Fabuleux
Rien a dire, hôtel impeccable, service au top.
Personnel et animateurs incroyables.
Nourriture au top.
Soliman et son équipe toujours là pour nous, présents à tout moments à 100%
Chambre bien grande et spacieuse, homme de ménage passent chaque jour.
Piscine bien grande.
Hôtel calme.
Proche de toutes activités.
Cher visiteur tarika507 ,

Nous vous remercions d'avoir choisi le Jaz Maraya comme lieu de vacances.

Mon équipe et moi-même tenons également à vous remercier pour vos précieux commentaires. Vous nous avez beaucoup motivés dans nos efforts d'amélioration continue de nos services.

Nous vous remercions encore une fois pour votre visite dans notre hôtel et pour vos commentaires.

Avec nos meilleures salutations,

Abdelazim Mohamed
Directeur de l'hôtel
lyy_692
Review dated 27 Ago 2024
Parfait !
meilleure vacances de toutes ma vie le personnel et incroyable l’hôtel tout autant ! je recommande très fortement la nourriture est très bonne juste la wifi ne marche pas souvent.
Dear lyy_692 ,

Thank you for choosing Jaz Maraya to spend your holiday.
My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer.

Thank you, once again, for your visit to our hotel, and for your feedback.

Kind regards,
Abdelazim Mohamed
Hotel Manager
805rudyn
Review dated 12 Ago 2024
Déçu.
Hotel moderne , cuisine sans saveur , répétitive et servie froide la plupart du temps, seul le petit déjeuner est bien.
Mention très bien au restaurant de la plage pour les pizzas et pour le resto de poisson le soir sur réservation.
Bar de la picine , boissons chaude , manque de glaçons, .
Le personnel dans l ensemble est professionnel et très agréable.
Habitué des hôtels Jaz , je n irai plus jamais au Maraya. CHAMBRE 1142 pour la direction avec qui k ai discuté plusieurs fois se souvienne.
Pas assez de parasol pour tous les clients donc , des 7h du matin c est la course.
Chers invités,
Merci beaucoup pour votre retour et d'avoir pris le temps de décrire vos impressions. Il est très important pour toute l’équipe et pour moi d’offrir à chaque client une expérience de vacances parfaite. Nous sommes vraiment désolés de n'avoir pas pu le faire pour vous et de ne pas avoir répondu à vos attentes. Nous serions heureux de recevoir vos commentaires afin de continuer à élargir et à améliorer notre service à l'avenir. Merci de me contacter par email à fo.maraya@jazhotels.com afin que nous puissions détailler vos impressions.
Nous vous remercions d'être notre invité et tenons à nous excuser à nouveau de ne pas avoir répondu à vos attentes. Nous espérons pouvoir vous accueillir à nouveau en tant qu'invité dans notre maison à l'avenir.

Cordialement

Abdelazim Mohamed
Directeur d'hôtel
T2167BVmicheled
Review dated 05 Ago 2024
Vacances idéales on a hâte de revenir en novembre
L hôtel est superbe pas loin de l'aéroport. Jardin très bien entretenu .Les chambres sont propres, fonctionnelles .A u restaurant y a vraiment rien à dire la nourriture est excellente buffet magnifique beaucoup de choix . Le personnel toujours aux petits soins de vous .Merci Mahmoud, Rami, Mostafa Ahmed et autres on va bientôt se revoir en novembre car c'est la 3eme fois que nous y retournons tellement on passe de bonnes vacances. Belle plage, piscine chauffée et les activités variées et super . A bientôt Michèle et Jean Martin
Cher notre invité de valeur,

Merci d'avoir choisi Jaz Maraya pour passer vos vacances.
Mon équipe et moi-même tenons également à vous remercier pour vos précieux commentaires. Vous nous avez apporté une grande motivation dans nos efforts pour améliorer continuellement le service que nous proposons.

Merci encore une fois pour votre visite dans notre hôtel et pour votre retour.

Cordialement,
Abdelazim Mohamed
Directeur de l'hôtel
ciufficinzia
Review dated 12 Lug 2024
Natura incontaminata
Ho fatto tanti viaggi in Egitto il posto che preferisco è Marsa Alam soprattutto per la sua bariera corallina ancora intatta .il mare è bellissimo il più caldo dell’ Egitto qui veramente puoi nuotare con delfini tartarughe e con un pizzico di fortuna anche il dugongo io ho avuto anche questa fortuna tutto meraviglioso. Ho soggiornato al Jaz Maray bellissimo hotel del Grupo Jaz che si trova in una scogliera a picco sul mare arredamento moderno dato che di recente costruzione . Per chi ama fare lunghe passeggiate oppure jogging qui è fantastico . Vi sono anche molte possibilità di accesso in acqua pontili e piccole piscine naturali .Ora vorrei parlare anche dello staff partiamo dalle camere sempre super pulite e curate nel dettaglio. Cibo ottimo tenendo sempre conto gli standard dell’ Egitto. Vorrei fare dei complimenti ai maneger Temar e Mahmoud sempre disponibili e molto professionali poi ai nostri camerieri Mohamed Salah e tutti gli altri che ci anno coccolato per tutto il soggiorno . Vorrei anche ringraziare tutta l’animazione che era sempre gentile ma non invadente in particolare il nostro amico Helmy. Concludo dicendo che tornerò sicuramente in questo Hotel dove ho lasciato un pezzetto del mio cuore
Dear our value Guest ,

Thank you for choosing Jaz Maraya to spend your holiday.
My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer.

Thank you, once again, for your visit to our hotel, and for your feedback.

Kind regards,
Abdelazim Mohamed
Hotel Manager
GianniLH44
Review dated 31 Mag 2024
Ottimo
Posto splendido
Ottimo rapporto qualità/prezzo
Struttura curatissima nella pulizia e ordine.
Ottima l'animazione
La maggior parte della clientela è tedesca.
Gente educata, rispettosa dell'ambiente.
Per persone che cercano un viaggio rilassante,
devo dire che è perfetto.
La cucina niente male ci sono anche ristoranti
alla carta.
II maraya rimane a circa 10 minuti
dall'aereoporto di Marsa Alam, fa parte di un insieme di resort accessibili tra loro ma non consumabili.
Devo dire che è anche il più bello con un arredamento minimal e molto chic con Personale disponibile per ogni esigenza.L'altmonsera alla sera è molto rilassante.Poca confusione.
Molto adatto a bambini.
Questo resort offre anche un acquapark.Orario dalle 10/12 dalle 13/17, non molto affollato.
Ha un splendida barriera corallina con pontile
nella magnifica baia di coraya.
Spiaggia accessibile anche senza scarpe.
Splendida la sabbia leggermente granulosa.
Per il resto un buon resort di fascia medio/alta.
Cara famiglia Gianni,

Grazie per aver scelto Jaz Maraya come casa vacanza.

Anche io e il mio team vorremmo ringraziarvi per il vostro prezioso feedback. Ci avete fortemente motivato nei nostri sforzi per migliorare continuamente il nostro servizio.

Grazie ancora per aver visitato il nostro hotel e per il tuo feedback.

Distinti saluti,
Abdelazim Mohamed
Direttore d'albergo
Connector63584184772
Review dated 11 Mag 2024
Vacances exceptionnelles !
Situation exceptionnelle pour les amateurs de plongée.l hôtel est superbe avec du personnel au petit soin du début à la fin . La nourriture est variée et très bonne,buffet à volonté avec beaucoup de choix. Les chambres sont impeccable avec pour nous une vue sur la piscine et la mer. Rien à redire tout était parfait !
Dear Family Connector

Thank you for choosing Jaz Maraya to spend your holiday.
My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer.

As a result of our efforts, we have achieved the following awards.
Tripadvisor Travelers’ Choice Award and HolidayCheck Awards]. This recognition directly influences our commitment to further improvements in 2024.

Thank you, once again, for your visit to our hotel, and for your feedback.

Kind regards,
Abdelazim Mohamed
Hotel Manager
Momo_Pere
Review dated 13 Dic 2021
Buen Resort con buen arrecife
- Hotel moderno y nuevo con una decoración minimalista y elegante.
- Ubicación perfecta si tienes vuelos al aeropuerto de Marsa Alam.
- Casa de arrecife bien cuidada con mucha vida.
- Personal muy amable y atento. Mención especial al grupo de animación que puso mucha voluntad en su trabajo.
- Muy buena cena a la carta en el restaurante Sea Horse. Lástima que solo incluye 1 cena a la carta por estancia.
- Los cócteles todo incluido se elaboran con alcohol de muy baja calidad. Cuando se lo mencionamos al personal del hotel, nos dijeron que había una versión premium que tenía un recargo. Esa noche fuimos a pedir la versión premium con la sorpresa de que en el bar Miro's nos dijeron que solo tenían alcohol egipcio, que no había ginebra premium.
- La comida del buffet es correcta, pero con poca variedad. Es difícil comer pescado de calidad. Ser un 5 estrellas carece de un poco de sofisticación.
- En el complejo hay varios hoteles de la misma cadena Jaz. La playa está lejos del Jaz Maraya y si quieres pedir una bebida cuando estás allí, a pesar de ser de la misma cadena te cobran.
- Te sientes un poco presionado por el personal para que les des una buena nota. A veces te hace sentir incómodo
Dear Mrs. Monica,

Sunny greetings from Jaz Maraya and thank you very much for taking the time to rate our hotel. We strive to provide a wonderful vacation experience for all of our guests and we are delighted that you enjoyed your stay with us. Regarding your comments, we have forwarded them to the appropriate department to take prompt and appropriate action. It was a pleasure to be your host and we hope to see you again soon.

Kind regards
Hotel Management
cubaluk79
Review dated 14 Nov 2021
Perfect holiday
Experiencia positiva
Servicio de atención por parte del personal inmejorable
Atención personalizada
Instalaciones siempre limpias y cuidadas
Recomendado para familias con niños y para parejas
Diversión todos los días
Drogi nasz drogi gościu ,

Serdeczne pozdrowienia od Jaz Maraya,

W imieniu kierownictwa i zespołu Jaz Maraya prosimy o wyrażenie szczerego uznania za podejście polegające na dzieleniu się z nami swoimi doświadczeniami za pośrednictwem serwisu TripAdvisor.
Cieszymy się, że w pełni podobało Ci się doświadczenie w Jaz Maraya, a Twoje uwagi dotyczące życzliwej postawy naszych współpracowników pomogły nam spełnić nasze ambicje. Naszym głównym obowiązkiem jest zapewnienie naszym gościom maksymalnego poziomu jakości w celu osiągnięcia Państwa satysfakcji.
Jeszcze raz bardzo dziękujemy i czekamy na Państwa w najbliższej przyszłości.

Dziękuję,
Zarząd hotelu
Yadiraadela
Review dated 10 Gen 2020
Bueno hotel
Pienso que es un hotel excelente , realmente tienen buen servicio , las mejores atenciones , una vista increíble , las habitaciones son muy confortables , deliciosos platos para degustar , los trabajandores son espectaculares , pienso que tienen un buen elenco de animación , todos los chicos son muy divertidos y comprometidos con lo que hacen , trabajan para hacernos felices , las bandas cubanas ofrecen muy buena música internacional , los chicos de QBand son muy profesional .
Súper recomendado Hotel muy complacida , muchas gracias a todo el personal y mis respetos por tan bien trabajo.
Gracias ayman the manager
Gracias Arianna and mou
Dear our valued guest,

Warm greetings from Jaz Maraya,

On behalf of Jaz Maraya Management and Team, please allow us to express our sincerest appreciation for your approach of sharing your experience with us through TripAdvisor.
We are glad to hear you fully enjoyed the experience in Jaz Maraya and your comments with regards to the helpful attitude of our associates helped us to fulfil our ambitions. As our prime responsibility is to provide our guests a maximum level of quality in order to achieve your satisfaction.
Once again, thank you very much and we are looking forward to welcome you in the near future.

Thank You,
Atef Hussein
Hotel Manager
atperez90
Review dated 10 Gen 2020
Super
Es una experiencia maravillosa, es un hotel elegante, tranquilo, acogedor con una vista espectacular al Mar Rojo, limpio, con muy buena atención del personal y un buffet exquisito .Uno de los mejores momentos ha sido disfrutar de la presentación de la banda cubana Q-band por su buena presentación.Muy complacida y agradecida por el buen trato y la profesionalidad.
Gracias Sally & mou
Dear our valued guest,

Warm greetings from Jaz Maraya,

On behalf of Jaz Maraya Management and Team, please allow us to express our sincerest appreciation for your approach of sharing your experience with us through TripAdvisor.
We are glad to hear you fully enjoyed the experience in Jaz Maraya and your comments with regards to the helpful attitude of our associates helped us to fulfil our ambitions. As our prime responsibility is to provide our guests a maximum level of quality in order to achieve your satisfaction.
Once again, thank you very much and we are looking forward to welcome you in the near future.

Thank You,
Atef Hussein
Hotel Manager
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