Olas Altas Inn Hotel & Spa is located in Mazatlán. Offers outdoor pool (all year), free wi-fi in common areas and hot tub, as well as spa service.
You need to know:
• No pets allowed
• Safety deposit box in the reception
• Non-smoking property
The accommodation serves a daily breakfast with additional cost, in which is offered in the restaurant. It also has a bar. The property staff will provide room service.
Amenities includes sauna, massages service, free parking and 24h front desk. Guests also can enjoy kids pool and tourist information. With extra cost, offers laundry service and dry cleaning.
You need to know:
• No pets allowed
• Safety deposit box in the reception
• Non-smoking property
The accommodation serves a daily breakfast with additional cost, in which is offered in the restaurant. It also has a bar. The property staff will provide room service.
Amenities includes sauna, massages service, free parking and 24h front desk. Guests also can enjoy kids pool and tourist information. With extra cost, offers laundry service and dry cleaning.
Estandar
The room provides free wi-fi, flat-screen tv, air conditioning in addition to bed linen and wardrobe. The private bathroom counts with shower, bathroom amenities and towels.
Suite Ejecutiva
The room owns free wi-fi, flat-screen tv, air conditioning in addition to work desk and wardrobe. The private bathroom offers shower, hairdryer and bathroom amenities. Located on the fifth floor with various amenities for for a better stay.
Estándar sencilla
Habitaciones con todo lo que necesitas para disfrutar tus vacaciones en Mazatlán: tranquilidad, comodidad, seguridad y agradables espacios para tu descanso con hermosas vistas al mar o a la ciudad en la mejor zona turística del puerto.
Estamos listos para atenderte con dedicación y esmero
Estamos listos para atenderte con dedicación y esmero
Good to know...
Check-in from 15:00
Check-out until to 12:00
General Cancelation Clarifications
● Si el cliente cancela o modifica la reserva fuera de plazo el establecimiento no realizará reembolso. ● En caso de salida anticipada el hotel no realizará reembolso y cargará el 100% de la estancia.
● Si el cliente no se presenta (no show) el establecimiento cargará el 100% de la estancia y la habitación vencerá a las 12 pm del día siguiente.
Mexican Travel Agencies
The payments should be done 96 hours prior to the check-in date.
Mascotas
Mascotas: NO SE ADMITEN
Condiciones especiales de cancelación
● Caso de desastre natural:En caso de que el hotel se encuentre imposibilitado para prestar el servicio por caso fortuito o fuerza mayor como incendio, temblor, huracán, u otros acontecimientos de la naturaleza o hechos del hombre ajenos a la voluntad del hotel como falta de energía eléctrica u otras eventualidades, no se incurrirá en incumplimiento, ni habrá pena convencional en dichos supuestos, debiendo únicamente el hotel como prestador de servicio reintegrar al consumidor el anticipo que le hubiera integrado.
Internet
Hay conexión a internet Wi-Fi disponible en todo el establecimiento. Gratis.
Parking
Hay parking gratis privado en el establecimiento. No es necesario reservar.
Olas Altas Inn Hotel & Spa accepts special requests. Add them in the next step!
FAQ Frequently Asked Questions
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Are the prices always the same even if the date changes?Prices vary based on various factors which may be seasonal, day of the week, occupancy status of the hotel, promotions, particular fairs in the city and more. The advice, to see the prices, is to enter the dates of your stay and make your own comparisons.
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Is breakfast always included?No, it depends on the rate and whether the structure is organized to offer it or not. Check carefully before booking what is included and what is not and what type of service is offered.
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Can I make special requests?Of course, when booking you will have a field where you can write directly to the property and make your requests. These will be evaluated by the Hotel who will respond directly to you. MeTour is not responsible in this decision-making process.
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What types of beds will I find in the room I booked?The type of bed is usually specified in the room sheet. If you have any special requests or needs you can indicate them at the time of booking by writing them in the "special requests" field which will be forwarded directly to the property. In this process MeTour is not responsible.
- What is Paga in Structural and what are Payment Pre-Authorisations?
When you book, some facilities offer the possibility of paying directly at the facility. In these cases you will simply be asked to insert your credit (or debit) card to guarantee the booking, but without any charge. The sum will be taken from your credit card only in the cases provided for by the policies and conditions relating to your booking. In other cases, when the Partner does not adopt automatic availability and booking systems, but confirms reservations "manually", then you will be asked to insert your credit (or debit) card to guarantee the reservation, and then be directly charged at the same time as the Partner confirms the booking (within 24-48 hours). At that moment you will receive an email with the booking confirmation and payment.
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How do I know if my card has been pre-authorized?By consulting your credit card balance you will see that your available balance will be temporarily reduced by the amount of your booking. In other cases and depending on the policy of your credit card circuit, you may also find an entry in the monthly summary of card movements: "pending operation". The pre-authorization block, depending on the situation, will be maintained according to the policies and terms and conditions of what has been booked.
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How can I cancel or change my booking?Easy, enter the customer area with your credentials and from there you can modify or cancel your booking. Remember that changing dates or canceling with a refund request depends on the rate you chose when booking.
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Can I transfer my reservation to another person?For this request, contact the property directly which may have a specific policy in this regard or may need further data on the person to whom you want to transfer the booking.
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How can I get help with my booking?Enter the customer area with your credentials and from there you can contact us or by writing through our contact form specifying your booking number and the reason for the contact request. We recommend that you also leave a telephone number where you can be reached in case of need.
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Are there taxes, local charges or extras to be paid directly on site?They are normally clearly indicated in the property sheet or added during the booking phase depending on local regulations or the facility's policies. But even if not clearly indicated, payments may be requested directly to the facility for any tourist taxes, local charges or extras not included in the rate. The advice is to read everything carefully before booking or writing to us through our contact form.
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Are small pets allowed?It is often clearly stated in the property sheet and for this reason we invite you to carefully read their policies. Where not indicated, we invite you to contact us through our contact form for more information.
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Covid 19 Reservations/Cancellations/Changes of Dates/Refunds:
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For reservations made we advise you to keep in mind the risk related to Coronavirus (COVID-19) and related government measures. If you book a rate that is not “flexible” or “non-cancellable” or “non-changeable”, you may not be entitled to a refund in the event of cancellation or to a refund. Any requests for cancellation or date changes will be handled based on the policy of the rate chosen at the time of booking and any consumer protection laws. In uncertain times like these, MeTour recommends booking with rates that allow free cancellation or date changes, so that if you have to change plans or restrictions arise, you can cancel for free up to the deadline set by the structure.
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Covid-19: travel restrictions and adviceMeTour encourages its Partners to follow a careful prevention policy towards the Covid-19 pandemic, promoting those structures with strict sanitization and control protocols and monitors any contagion situations by blocking reservations towards those structures or places that are particularly affected. However, since we cannot intervene directly on the structures, which are independent from MeTour, the advice is to check whether there are travel restrictions in place before booking and reaching the structure. In fact, travel may only be authorized for specific reasons and, in particular, travel for tourist purposes may not be permitted. We recommend that you visit the government websites of the various countries in the world of destination, the website of the WHO (World Health Organization) and local government bodies, official information sites and, last but not least, the website of the Booked Facilities. . MeTour is not responsible for the content of the aforementioned sites, but recommends consulting news that is as up to date as possible.
Travelers Choice
4.5
Excellent
415 reviews
#12 of 125 hotels in Mazatlan
Review dated 01 Lug 2024
Olas Altas Hotel
Great service, clean, nice beach balcony view, everything was walking distance. Friendly front desk service. Excelent room service. Very private and respectful. The room was very spacious. The bed was very comfortable and big. I would reccomeds it to my family and friends.
Review dated 23 Giu 2024
Muy buena experiencia
Todo esta muy bien .. en lo. Personas la devén trabajar los regaderas solo están algo antigua y por lo mismo no da el servicio adecuado Todo esta muy bien .. en lo. Personas la devén trabajar los regaderas solo están algo antigua y por lo mismo no da el servicio adecuado
Hola buen día Juan, nos pudiera compartir su experiencia para poder darle seguimiento y poder dar solución? Por favor.
Review dated 23 Giu 2024
Vacaciones
Fue una excelente decisión habernos hospedado en este hotel, todo fue muy delicioso, la comida el personal, la vista, el buffet kuy rico solo nos gustó que nos ayudarán más los de mantenimiento en el aire acondicionado peor todo lo demás bien, tuvimos poquito frío
Hola Omar es un placer recibirlos con nosotros y leer sus comentarios. Dentro de la habitación contamos con un regulador de aire, igual daremos seguimiento a su opinión.
Review dated 23 Giu 2024
Vacaciones en familia
Estuvo todo en orden durante la estancia y el servicio no queda a deber, además que la locación del hotel esta cerca de todo, facilitando el movimiento a los distintos lugares turísticos de Mazatlan, estoy super encantado con con la visita :3
Muchas gracias Francisco es un placer atenderle y nos alegra el ver sus comentarios de nuestro hotel.
Review dated 16 Giu 2024
Muy buena
Excelente servicio, muy amable el personal, y muy lindas las habitaciónes, muy buena la ubicación y muy limpio, solo el estacionamiento se me hace muy pequeño para tantas habitaciones, pero fuera de todo eso muy excelente todo la experiencia
Muchas gracias Monica por sus buenos comentarios, contamos con dos estacionamientos en la parte de atrás del hotel al igual que frente del hotel contamos con espacios:)
Mazatlán
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