Orchid Tel Aviv

Nous avons séjourné 4 nuitées à l’hôtel Orchid de Tel Aviv.
Par où commencer ?
L’accueil lors du check in est correct sans plus, mais par la suite, les choses n’ont cessé de se dégrader.
Du matin au soir, ni un bonjour, ni un au revoir du personnel qui reste totalement indifférent à nos allées et venues.
Alors que la piscine ferme à 18h en plein mois de juillet par 40 degrés, on nous refuse l’ouverture d’un parasol dès 17h.
Toute demande de renseignement est reçue avec une forme de circonspection agacée.
Le petit déjeuner : le summum. Ouverture à 7h. Pour avoir des œufs, il faut attendre 8h.
Les demandes formulées avec courtoisie sont toutes sèchement rejetées.
Par ailleurs, le personnel, à 90% d’origine russe ne parle ni anglais, ni français et s’exprime en russe.
Aucun fruit frais découpé, seules quelques pommes proposées. A 30 euros le petit déjeuner, on est en droit d’attendre bien mieux.
Les seules personnes souriantes que nous avons eu la chance de croiser sont les femmes de ménage et la lingère.
Pour cette catégorie d’hôtel et de tarif, le service et les prestations (propreté de la salle de bain, des draps etc...)  ne sont clairement pas à la hauteur.
Je déconseille vivement malgré un emplacement très attractif.

Pire hotel au monde, les chambres ne sont pas faites et loin d'être propre, les femmes de ménages hurlent dans les couloirs dès 8 heure du matin, le personnel de la réception est odieux... A EVITER je n'ai jamais vue un tel manque de respect

Very nice room, we got upgrad to the swite (which was amazing!).
Very nice breakfast with good diverse and high quality.
Small pool but nice.
very frendly staff.
The location of the hotel is great, near pabs and good streets for walking and 1 min from the sea.

I arrive to the hotel after long flight got a good room with a view north the room was big service all over it’s excellent
Bkfst is amazing cross the road is the beach and relax in the hotel pool
Very Centre walking to everywhere
I will stay there agin

L’hotel Orchid di Tel Aviv ha un arredamento moderno ma elegante. E’ dotato di una piscina carina ma piccola. La struttura si trova vicino al mare che si raggiunge a piedi in pochi minuti essendo proprio fronte mare. Nella reception c’è un dispenser a disposizione degli ospiti per rinfrescarsi con una bevanda fresca. Hotel silenzioso. La colazione è abbondante e completa per tutti i gusti dolce e salato. I confort per igiene personale sono di ottima qualità. La stanza è molto gradevole sempre perfettamente pulita ed ordinata. The Orchid hotel in Tel Aviv has a modern yet elegant decor. the perfect combination of ideal location, personal service and warm hospitality.
Situated in the heart of Tel Aviv’s beachfront promenade, it is only minutes away from all the excitement that Tel Aviv has to offer a stroll along the beach or a dip in the refreshing Mediterranean; a delicious meal at a restaurant or just people-watching at a nearby café; culinary delights, culture, shopping and business centers – all in the city that never sleeps.
It has a nice but small swimming pool. The property is located near the sea which can be reached on foot in a few minutes being right on the sea front. In the reception there is a dispenser available for guests to refresh themselves with a cold drink. Silent hotel. The breakfast is plentiful and complete for all sweet and salty tastes. The comforts for personal hygiene are of excellent quality. The room is very pleasant, always perfectly clean and tidy. El hotel Orchid en Tel Aviv tiene una decoración moderna pero elegante. Tiene una bonita pero pequeña piscina. La propiedad se encuentra cerca del mar al que se puede llegar a pie en pocos minutos estando justo en primera línea de mar. En la recepción hay un dispensador a disposición de los huéspedes para refrescarse con una bebida fría. Hotel silencioso. El desayuno es abundante y completo para todos los gustos dulces y salados. Las comodidades para el aseo personal son de excelente calidad. La habitación es muy agradable, siempre perfectamente limpia y ordenada. L'hôtel Orchid à Tel Aviv présente un décor moderne et élégant. Il y a une belle mais petite piscine. La propriété est située près de la mer, accessible à pied en quelques minutes, directement sur le front de mer. À la réception, un distributeur est à la disposition des clients pour se rafraîchir avec une boisson fraîche. Hôtel silencieux. Le petit déjeuner est copieux et complet pour tous les goûts sucrés et salés. Les conforts pour l'hygiène personnelle sont d'excellente qualité. La chambre est très agréable, toujours parfaitement propre et rangée.

En primera línea de playa, al lado de restaurantes, bares y supermercados; Muy cerca de la ciudad vieja de Jafa. Por lo que la ubicación del hotel es inmejorable, sobretodo si se va a ir a la playa. El hotel cuenta con spa y piscina ( abierta en temporada ).
Cuenta con desayuno, aunque en esta ocasión no lo tomé. ( más de 100 séquel )
Tienen consigna para equipajes, un bar con vistas al mar y parada de taxis en la puerta ( no todos aceptan tarjetas, preguntar primero)
La habitación muy amplia ,muy cómoda y limpieza excelente. ( suelen ofrecerte siempre un upgrade con vistas al mar )
Repetiría

Dear Guest, Thank you very much for your review. I was happy to read that you enjoyed the location of the hotel and its proximity to the beach.
You also enjoy the service, cleanliness and the spacious room
We will be happy to see you among our guests soon
Sincerely, Shelly - GRM

Kein gelungener Auftakt meiner Israelreise: das Orchid (zwar gut gelegen) entpuppte sich als ein Hotel, dessen kleines Zimmer reichlich abgewohnt war. Es war zwar sauber (wie auch das Bad), jedoch die abgewetzten Teppiche und das uralte Mobiliar waren wenig einladend. Das größte Manko jedoch waren die dünnen Wände. Gespräche von nebenan und der Fernseher dort waren bis in die späte Nacht gut vernehmbar. Lustloses Personal an der Rezeption. Das Frühstück war okay.
Deshalb: keine Empfehlung

Das Orchid Hotel ist wunderschön gelegen, direkt an der Strandboulevard. Die Zimmer sind in Ordnung, nicht riesig, aber angemessen. Das Bett ist gut und die sanitäre Einrichtung sind sauber und gut ausgestattet. Auch das Frühstücksbuffet war in Ordnung. Die typische europäische Sachen fehlen (Aufschnitt), aber man findet trotzdem immer etwas.

Dear Mr. Gvandijk,
Thank you for sharing your feedback. I apologize that our service did not meet your expectations. We do put all of our efforts in delivering excellent hospitality to our guests and we strive to improve with the help of our guest's feedback. I would appreciate it if you could contact me via phone or email so I can hear more about your stay with us, look into the matter and learn where we can improve.
You may contact me at hilaz@orchidhotels.com at any time for your convenience.
Sincerely yours,
Hila Zamir
General Manage

Das Hotel hat eine wirklich tolle Lage direkt am Strand von Tel Aviv. Wir hatten ein Zimmer im 8. Stock. Leider ist das Haus schon etwas in die Jahre gekommen. Das zeigt sich bei der Innenausstattung und auch beim restlichen Exteriour. Das Personal war immer freundlich, das Frühstück war gut.

Dear Mr
Thank you for taking the time to share your feedback with us. We do put all of our efforts in delivering excellent hospitality to our guests, and we’re happy to hear we hit the mark for you. Its customers like you that make our job wonderful. It was a pleasure having you as our guest, we are looking forward to your next arrival!
Sincerely,
Hila Zamir
General Manager

Primo e unico hotel visitato a Tel Aviv, quindi non ho metri di paragone, ma mi è stato consigliato come uno dei migliori.
Moltissimi servizi, sala lounge con bevande e cibo, colazione composta di moltissime possibilità adatta ad ogni esigenza, set da bagno super completo, climatizzatore indipendente in camera, asciugamani puliti tutti i giorni, parcheggio, bar, wifi gratuito e perfettamente funzionante (sono riuscito a collegarmi al mio computer in ufficio in italia e la connessione era veloce e stabile), piscina e accesso alla palestra.
Zona centrale, a metà strada tra Giaffa e il porto turistico, a qualche passo dalla spiaggia. Nei pressi c’è un McDonald e un Pub dove si mangia bene.
Nel complesso ottimo, ma l’impressione è che alcune cose fossero “trasandate” o per meglio dire “datate”, ma è una sensazione che ho avuto in generale a Tel Aviv.

Dear Mr
Thank you for taking the time to share your feedback with us. We do put all of our efforts in delivering excellent hospitality to our guests, and we’re happy to hear we hit the mark for you. Its customers like you that make our job wonderful. It was a pleasure having you as our guest, we are looking forward to your next arrival!
Sincerely,
Hila Zamir
General Manager

Ho soggiornato per 5 giorni in questo hotel direttamente sulla spiaggia. Posizione ottima anche per il centro animato della città. Colazione molto abbondante e camere molto confortevoli. Staff sempre disponibile.

Hotel favoloso con vista mozzafiato,il servizio è ottimo.
Colazioni soddisfacenti internazionali, aggiungo inoltre ottimo servizio bar.
La guest manager kerin e una persona veramente professionale è molto molto molto sexy.

Dear Ms Andrea,
Thank you for taking the time to share your feedback with us. We do put all of our efforts in delivering excellent hospitality to our guests, and we’re happy to hear we hit the mark for you. Its customers like you that make our job wonderful. It was a pleasure having you as our guest, we are looking forward to your next arrival!
Sincerely,
Hila Zamir
General Manager

L’hotel si presenta bene con stanze pulite e paletto confortevole e la colazione è molto abbondante e con un ottimo servizio bar con vista mozzafiato sul mare, lo consiglio molto. Inoltre il prezzo è abbastanza onesto.

Dear Mr Frankom,
Thank you for taking the time to share your feedback with us. We do put all of our efforts in delivering excellent hospitality to our guests, and we’re happy to hear we hit the mark for you. Its customers like you that make our job wonderful. It was a pleasure having you as our guest, we are looking forward to your next arrival!
Sincerely,
Hila Zamir
General Manager

Schöne Zimmer, tolle Lage - aber ich sag es ungern. In Isreal läuft vieles auf Geldmache aus - keine gute Infrastruktur, Pool geschlossen, kein Spa, Internet im zimmer kaum empfangbar. Zimmer sehr sauber, aber der Balkon sehr schmutzig. Dafür ein sehr leckeres Frühstück. Parkiermöglichkeiten sehr schwierig. Lifte sehr eng. Zimmer sehr klein - das Hotel wurde vermutlich renoviert, die Grundstruktur ist vermutlich war gegeben und sehr eng.

und, wie vielerorts in israel: Die Gastfreundlichkeit und Kundenorientierung lässt zu wünschen übrig.

Dear Mr michaele
Thank you for sharing your feedback. I apologize that our service did not meet your expectations. We do put all of our efforts in delivering excellent hospitality to our guests and we strive to improve with the help of our guest's feedback. I would appreciate it if you could contact me via phone or email so I can hear more about your stay with us, look into the matter and learn where we can improve.
You may contact me at hilaz@orchidhotels.com at any time for your convenience.
Sincerely yours,
Hila Zamir
General Manage

Ottimo hotel e buona posizione, a due passi dalla spiaggia.
Colazione abbondate e varia, stanze piccole ma pulite e personale cortese.
Perfetto se si vuole passare la giornata in spiaggia e avere tutto a portata di mano.

Dear Mr Nicolas,
Thank you for taking the time to share your feedback with us. We do put all of our efforts in delivering excellent hospitality to our guests, and we’re happy to hear we hit the mark for you. Its customers like you that make our job wonderful. It was a pleasure having you as our guest, we are looking forward to your next arrival!
Sincerely,
Hila Zamir
General Manager

Excelente hotel y muy bien servicio! La recepción del hotel muy amable, buenas condiciones excelente ubicación cerca de partes turísticas y la playa! Las habitaciones un poco pequeñas pero de buen precio.

Dear Mr Marco,
Thank you for taking the time to share your feedback with us. We do put all of our efforts in delivering excellent hospitality to our guests, and we’re happy to hear we hit the mark for you. Its customers like you that make our job wonderful. It was a pleasure having you as our guest, we are looking forward to your next arrival!
Sincerely,
Hila Zamir
General Manager

El hotel muy bueno!! 10 puntos! La atención fue excelente y tuvimos una excelente estadía. Agradecemos va todo el personal por la atención. Volveremos en otra oportunidad con seguridad! Muchas gracias!

Dear Heman,
Thank you for taking the time to share your feedback with us. We do put all of our efforts in delivering excellent hospitality to our guests, and we’re happy to hear we hit the mark for you. Its customers like you that make our job wonderful. It was a pleasure having you as our guest, we are looking forward to your next arrival!
Sincerely,
Hila Zamir
General Manager

Muy lindo hotel.
Excelente servicio.
Muy bueno el desayuno y la cena!
Las instalaciones muy bien
Todo en orden.
La atención espectacular.
El salón muy bien atendido.
Nos dieron una charla y la gente muy bien.
Voy a volver

Dear Mr Teodoro,
Thank you for taking the time to share your feedback with us. We do put all of our efforts in delivering excellent hospitality to our guests, and we’re happy to hear we hit the mark for you. Its customers like you that make our job wonderful. It was a pleasure having you as our guest, we are looking forward to your next arrival!
Sincerely,
Hila Zamir
General Manager

Excelente hotel en excelente ubicación. Recomendadisimo! Frente mismo al mar, linda playa. Servicio y atencion del stand óptimos. Las habitaciones muy confortables y espaciosas. Definitivamente volvería!

Dear Mr Fvire,
Thank you for taking the time to share your feedback with us. We do put all of our efforts in delivering excellent hospitality to our guests, and we’re happy to hear we hit the mark for you. Its customers like you that make our job wonderful. It was a pleasure having you as our guest, we are looking forward to your next arrival!
Sincerely,
Hila Zamir
General Manager

Direkt am Strand gelegen, jedoch kann man sonst nicht viel Positives über das Hotel sagen. Der hohe Preis ist nicht gerechtfertigt.
Doppelzimmer sehr klein, für eine Person aber in Ordnung. Möbel teilweise kaputt (Schrankeinlegeboden kaputt, Fenster dreckig, alt und abgegrabbelt).
90% des Personals ist desinteressiert und ignorant. Der Pool ist viel zu klein für so ein großes Hotel. Frühstück ist zwar vielfältig aber auch hier ist ungelerntes Personal vor Ort. Der frisch gepresste O-Saft schmeckt, wenn die Maschine jedoch dauernd kaputt ist, macht das auch keinen Spaß. Es steht ein Gerüst im Liegenbereich am Pool, obwohl dort nicht gearbeitet wird. Nebenan ist eine Baustelle (war aber nicht sehr laut). Die Handtücher am Pool musste man sich selbst suchen, da der Lifeguard nicht immer am Platz war.
Positiv ist, dass es kostenlose Fahrräder zu leihen gibt, aber auch hier gibt es keine Einweisung o.ä. Außerdem wurden 2 Tage hintereinander keine frischen Handtücher aufs Zimmer gebracht, obwohl ich mich nach dem ersten Mal beschwert habe.
Alles in allem würde ich hier nicht nochmal einchecken.

Dear Mr minawe
Thank you for sharing your feedback. I apologize that our service did not meet your expectations. We do put all of our efforts in delivering excellent hospitality to our guests and we strive to improve with the help of our guest's feedback. I would appreciate it if you could contact me via phone or email so I can hear more about your stay with us, look into the matter and learn where we can improve.
You may contact me at hilaz@orchidhotels.com at any time for your convenience.
Sincerely yours,
Hila Zamir
General Manage