PLAZA Premium Köln

Cologne - Germany

Map
The Plaza Premium Hotel in Cologne is located in the popular district of Mülheim and has been part of the PLAZA Hotelgroup GmbH since 2022. It has 188 air-conditioned, comfortably furnished rooms in four different categories.

The hotel has its own underground car park with a total of 86 parking spaces.

Our reception and room reservation are open daily from 7.00 a.m. to 10:30 p.m.

Due to its convenient location, the hotel is an ideal starting point for business travelers and tourists: The hotel is well connected to local public transport and the business world in the Cologne-Messe Deutz area.
Choose your rooms

Comfort Double or Twin Room

Our 35 sqm air-conditioned comfort double rooms have their own bathroom with toilet/bathtub and hairdryer, as well as a flat-screen TV, telephone, free W-LAN, safe and a small fridge.
Accessible by Lift
Air conditioning
Bathroom
Bathroom amenities (free toiletries)
Bathtub
Desk
Electronic key card access
Fire alarms or smoke detectors
Hair Dryer
Heating
Inner courtyard view
Interconnecting Room(s) available
Ironing facilities
Mini-refrigerator
Radio
Safe Deposit Box
Seating area
Toilet
Towels
TV
View
Wardrobe/Closet
Wireless internet connection (Wifi)
Wooden / Parquet floor
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Dimensions:35 m2
Double1 Double131-150 cm

Premium Double or Twin Room

Our 35 sqm air-conditioned comfort double rooms have their own bathroom with toilet/bathtub and hairdryer, as well as a flat-screen TV, telephone, free W-LAN, safe, and a small fridge. They have a small balcony with a beautiful view of Cologne.
Accessible by Lift
Balcony
Bathroom
Bathroom amenities (free toiletries)
Bathtub
Desk
Electronic key card access
Fire alarms or smoke detectors
Hair Dryer
Heating
Interconnecting Room(s) available
Ironing facilities
Mini-refrigerator
Radio
Safe Deposit Box
Seating area
Toilet
Towels
TV
View
Wardrobe/Closet
Wireless internet connection (Wifi)
Wooden / Parquet floor
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Dimensions:35 m2
Double1 Double131-150 cm

Classic Single Room

Our 15 sqm air-conditioned classic single rooms have their own bathroom with toilet/bathtub and hairdryer, as well as a flat-screen TV, telephone, free W-LAN, a safe, and a small fridge.
Accessible by Lift
Air conditioning
Bathroom
Bathroom amenities (free toiletries)
Bathtub
Desk
Electronic key card access
Fire alarms or smoke detectors
Hair Dryer
Heating
Interconnecting Room(s) available
Ironing facilities
Mini-refrigerator
Radio
Refrigerator
Safe Deposit Box
Seating area
Toilet
Towels
TV
View
Wardrobe/Closet
Wireless internet connection (Wifi)
Wooden / Parquet floor
Capacity: 1 adult
Maximum number of Guests:1
Dimensions:15 m2
Double1 Double

Classic Double or Twin Room

Our 26 sqm air-conditioned standard double rooms have their own bathroom with toilet/bathtub and hairdryer, as well as a flat-screen TV, telephone, free W-LAN, safe, and a small fridge.
Accessible by Lift
Air conditioning
Bathroom
Bathroom amenities (free toiletries)
Bathtub
Desk
Electronic key card access
Fire alarms or smoke detectors
Hair Dryer
Heating
Interconnecting Room(s) available
Ironing facilities
Mini-refrigerator
Radio
Refrigerator
Safe Deposit Box
Seating area
Toilet
Towels
TV
View
Wardrobe/Closet
Wireless internet connection (Wifi)
Wooden / Parquet floor
Capacity: 2 adults
Maximum number of Guests:2
Dimensions:26 m2
Double1 Double

Comfort Single Room

Our 15 sqm air-conditioned comfort single rooms have their own bathroom with toilet/bathtub and hairdryer, as well as a flat-screen TV, telephone, free W-LAN, safe and a small fridge.
Accessible by Lift
Air conditioning
Bathroom
Bathroom amenities (free toiletries)
Bathtub
Desk
Electronic key card access
Fire alarms or smoke detectors
Hair Dryer
Heating
Inner courtyard view
Interconnecting Room(s) available
Ironing facilities
Mini-refrigerator
Radio
Refrigerator
Safe Deposit Box
Seating area
Toilet
Towels
TV
View
Wardrobe/Closet
Wireless internet connection (Wifi)
Wooden / Parquet floor
Capacity: 1 adult
Maximum number of Guests:1
Dimensions:15 m2
Single1 Single90-130 cm

Triple Room

Our spacious, air-conditioned three-bed comfort rooms have their own bathroom with toilet/bathtub and hairdryer, as well as a flat screen TV, telephone, free WiFi, safe and a small fridge.
Accessible by Lift
Air conditioning
Bathroom
Bathroom amenities (free toiletries)
Bathtub
Desk
Electronic key card access
Fire alarms or smoke detectors
Hair Dryer
Heating
Inner courtyard view
Interconnecting Room(s) available
Ironing facilities
Mini-refrigerator
Radio
Refrigerator
Safe Deposit Box
Seating area
Toilet
Towels
TV
View
Wardrobe/Closet
Wireless internet connection (Wifi)
Wooden / Parquet floor
Capacity: 3 adults, 6 children
Maximum number of Guests:4
Dimensions:35 m2
Sofa Bed1 Sofa BedVariable size

Junior Suite

Our large air-conditioned junior suites have their own bathroom with toilet/bathtub, double washbasin, and hair dryer. The room is furnished with a double bed and a separate bedroom with a large bed, as well as a flat-screen TV, telephone, free WiFi, full-length mirror, a sofa set, a safe, and a small fridge.
Accessible by Lift
Air conditioning
Bathroom
Bathroom amenities (free toiletries)
Bathtub
Desk
Electronic key card access
Fire alarms or smoke detectors
Hair Dryer
Heating
Interconnecting Room(s) available
Ironing facilities
Mini-refrigerator
Radio
Refrigerator
Safe Deposit Box
Seating area
Toilet
Towels
TV
View
Wardrobe/Closet
Wireless internet connection (Wifi)
Wooden / Parquet floor
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Dimensions:40 m2
Single2 Single90-130 cm

Suite

Our large air-conditioned junior suites have their own bathroom with toilet/bathtub, double washbasin and hair dryer. The room is furnished with a double bed and a separate bedroom with a large bed, as well as a flat screen TV, telephone, free WiFi, full-length mirror, a sofa set, a safe and a small fridge.
Accessible by Lift
Air conditioning
Bathroom
Bathroom amenities (free toiletries)
Bathtub
Desk
Electronic key card access
Fire alarms or smoke detectors
Hair Dryer
Heating
Interconnecting Room(s) available
Ironing facilities
Mini-refrigerator
Radio
Refrigerator
Safe Deposit Box
Seating area
Toilet
Towels
TV
View
Wardrobe/Closet
Wireless internet connection (Wifi)
Wooden / Parquet floor
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Dimensions:55 m2
Single2 Single90-130 cm
Services offered by PLAZA Premium Köln
Elevators
Safe
Accessible parking
Non-smoking rooms
Heating
Baggage Storage
Hypoallergenic room available
Property is wheel chair accessible
Air conditioning
Concierge desk
Pet Friendly
Good to know...
Clevischer Ring 121, Mülheim, 51063 Cologne, Germany
City: Cologne
Region: North Rhine-Westphalia
(DE) Germany Map
Check-in from 15:00
Check-out until to 11:00
General policy regarding breakfast, parking and pets
Parking 20€ per vehicle/per day. No prior reservation required.
Pets € 20 per pet/per day.
Breakfast 19€ per person/per day
Cards accepted
VI EC MC AX MA
☝️ Local currency:   € (EUR)   Euro
☝️ Time zone:   Europe/Berlin
PLAZA Premium Köln accepts special requests. Add them in the next step!
FAQ Frequently Asked Questions
  • Why choose Metour.it as your reliable online travel agency?
    Metour.it is committed to offering travelers authentic and unforgettable experiences. As a leading trusted online travel agency, we stand out for our dedication to quality, safety and customer satisfaction. Every destination, package and service offered has been carefully selected to ensure an unparalleled travel experience. Furthermore, our expert team is always on hand to assist you at every stage of your journey, ensuring that every detail is taken care of to perfection.
  • Are the prices always the same even if the date changes?
    Prices vary based on various factors which may be seasonal, day of the week, occupancy status of the hotel, promotions, particular fairs in the city and more. The advice, to see the prices, is to enter the dates of your stay and make your own comparisons.
  • Is breakfast always included?
    No, it depends on the rate and whether the structure is organized to offer it or not. Check carefully before booking what is included and what is not and what type of service is offered.
  • Can I make special requests?
    Of course, when booking you will have a field where you can write directly to the property and make your requests. These will be evaluated by the Hotel who will respond directly to you. MeTour is not responsible in this decision-making process.
  • What types of beds will I find in the room I booked?
    The type of bed is usually specified in the room sheet. If you have any special requests or needs you can indicate them at the time of booking by writing them in the "special requests" field which will be forwarded directly to the property. In this process MeTour is not responsible.
  • What is Paga in Structural and what are Payment Pre-Authorisations?
    When you book, some facilities offer the possibility of paying directly at the facility. In these cases you will simply be asked to insert your credit (or debit) card to guarantee the booking, but without any charge. The sum will be taken from your credit card only in the cases provided for by the policies and conditions relating to your booking. In other cases, when the Partner does not adopt automatic availability and booking systems, but confirms reservations "manually", then you will be asked to insert your credit (or debit) card to guarantee the reservation, and then be directly charged at the same time as the Partner confirms the booking (within 24-48 hours). At that moment you will receive an email with the booking confirmation and payment.
  • How do I know if my card has been pre-authorized?
    By consulting your credit card balance you will see that your available balance will be temporarily reduced by the amount of your booking. In other cases and depending on the policy of your credit card circuit, you may also find an entry in the monthly summary of card movements: "pending operation". The pre-authorization block, depending on the situation, will be maintained according to the policies and terms and conditions of what has been booked.
  • How can I cancel or change my booking?
    Easy, enter the customer area with your credentials and from there you can modify or cancel your booking. Remember that changing dates or canceling with a refund request depends on the rate you chose when booking.
  • Can I transfer my reservation to another person?
    For this request, contact the property directly which may have a specific policy in this regard or may need further data on the person to whom you want to transfer the booking.
  • How can I get help with my booking?
    Enter the customer area with your credentials and from there you can contact us or by writing through our contact form specifying your booking number and the reason for the contact request. We recommend that you also leave a telephone number where you can be reached in case of need.
  • Are there taxes, local charges or extras to be paid directly on site?
    They are normally clearly indicated in the property sheet or added during the booking phase depending on local regulations or the facility's policies. But even if not clearly indicated, payments may be requested directly to the facility for any tourist taxes, local charges or extras not included in the rate. The advice is to read everything carefully before booking or writing to us through our contact form.
  • Are small pets allowed?
    It is often clearly stated in the property sheet and for this reason we invite you to carefully read their policies. Where not indicated, we invite you to contact us through our contact form for more information.
 
  • What are TripAdvisor reviews?
    TripAdvisor reviews on MeTour.it are ratings and comments imported directly from TripAdvisor for each hotel, B&B, resort, campsite, accommodation, restaurant and museum activity you find on our site. They include an overall rating of up to 5 points, the total number of reviews, and detailed ratings for specific categories such as rooms, location, cleanliness, sleep quality, service and value for money. We also show the latest 5 reviews left by travelers on TripAdvisor. This data is automatically updated and is provided to help our users make informed choices. MeTour.it does not edit these reviews and takes no responsibility for their accuracy.
 
  • How are MeTour.it proposals linked to TripAdvisor reviews? What happens if there are errors in connections with TripAdvisor?
    To connect our proposals to the reviews offered by TripAdvisor, we use an automatic search algorithm. This system, despite our best efforts, may occasionally catch a wrong proposal. While we make every effort to avoid such errors, we would like to point out that we cannot accept responsibility for any inaccuracies resulting from these automated links.
    We also carry out manual checks to correct any errors found and constantly work to improve the algorithm. If you find an error, please report it to us at info@metour.it, so that we can intervene promptly and further improve our service.
     
    What type of tourist guides can I find in the "Destinations" section of MeTour.it?
    In the "Destinations" section of MeTour.it, you will find detailed guides on the main Italian cities of art, the European capitals, the most beautiful villages in Italy, the ghost villages and the main world tourist destinations. Each guide offers information on attractions, local culture, recommended accommodations and advice on how to make the most of your trip.

    How can I use destination guides to plan my trip?
    The destination guides on MeTour.it provide useful advice on what to see, where to eat, where to stay and curiosities. Using these guides, you can plan your itinerary, book popular attractions in advance, and find the best lodging and dining options for your favorite destination.
    Are destination guides updated regularly?
    Yes, our destination guides are constantly updated to reflect the latest travel trends, emerging attractions and current recommendations. We invite you to visit the "Destinations" section often for the latest news and updates. Also visit our blog https://www.metour.it/en/news/ where you can find constantly updated articles on travel tips, destinations to visit, trends, advice, precautions for traveling safely.
    Can I find information about local events in destination guides?
    Certain! Destination guides also include information on local events, holidays, fairs and events that could enrich your travel experience. See the "Events" section within each guide for more details.
    How can I find the destinations that best suit my travel needs?
    Use the filters in the "Destinations" section to select options based on your interests, such as cities of art, seaside destinations or historic villages. This will help you quickly find the destinations that best suit your travel style.
     
    What do I find in the "Travel ideas" section of MeTour.it?
    In the "Travel ideas" section you will find a collection of proposals selected by us for you and bookable on MeTour.it, organized by theme. We offer ideas for beach trips, adventure, mountain holidays, lake and river holidays, family trips, adults-only destinations, work and holiday combinations, trips for the health of body and mind and much more.
     
    How can I use travel ideas to plan my holidays?
    The travel ideas are designed to inspire you and make it easier to plan your vacation. Each proposal includes detailed information on destinations, recommended activities, accommodations and special offers. Choose the theme that interests you and explore the proposals to book your perfect trip.
     
    Are the travel ideas also suitable for solo travellers?
    Absolutely! MeTour.it travel ideas are suitable for all types of travellers, including solo travellers. We offer suggestions for individual adventures, relaxing stays and social opportunities, ideal for solo travelers.

    What can I book in the "Book and Go" section of MeTour.it?
    In the "Book and Go" section, you can find and book a wide range of options for your trip, including accommodation, restaurants, mobility services such as car rental and transfers, and a variety of experiences and guided tours. This section is designed to offer everything you need for a complete holiday.
     
    What types of accommodation can I find in the "Book and Go" section?
    We offer a wide range of accommodation, including hotels, holiday homes, holiday villages, bed & breakfasts, resorts, glamping, chalets, historic homes, boutique hotels and much more. Each option is described in detail to help you find the accommodation that best suits your needs and preferences. We also use TripAdvisor reviews to help you decide on the accommodation that's right for you and recommended by other travelers who have reviewed it.
    How can I book restaurants or catering activities on MeTour.it?
    You can book restaurants, pizzerias and other catering activities directly in the "Book and Go" section. Each option includes details on the type of cuisine, menu, hours and reviews to help you make the best choice.

    What types of mobility services are available for booking?
    Available mobility services include car rental, transfer services, nautical charters and public transport tickets. You can book the service best suited to your itinerary directly from our website.

    Which experiences and visits can I book on MeTour.it?
    You can book a wide range of experiences, including guided tours, museum visits, outdoor activities and tickets to local attractions. Each option includes detailed information to ensure you have an unforgettable experience.
     
    How do I know if a destination is safe to travel?
    We recommend that you check the latest travel information and safety advisories on government and World Health Organization websites. MeTour.it also provides updates on local conditions in our destination guides https://www.metour.it/en/destination and on our blog https://www.metour.it/en/news/

    Can I combine multiple services (accommodation, activities, transportation) in a single booking?
    Yes, on MeTour.it you can combine accommodation, activities and transport in a single booking for an integrated and stress-free travel experience.

    What payment methods are accepted on MeTour.it?
    We accept a variety of payment methods, including credit, debit cards and other secure online options. See the 'Payments' section for further details.

    H ow can I get discounts or special offers on MeTour.it?
    Sign up for our newsletter to receive updates on exclusive discounts, last-minute offers and special promotions. You can also visit the 'Offers' section on our website to discover the latest promotions.

    What anti-Covid safety measures are adopted by our partners?
    Our partners follow rigorous anti-Covid safety protocols, including regular sanitization and social distancing. You can find specific details in the individual accommodation and activity sheets
  • Covid 19 Reservations/Cancellations/Changes of Dates/Refunds:
  • For reservations made we advise you to keep in mind the risk related to Coronavirus (COVID-19) and related government measures. If you book a rate that is not “flexible” or “non-cancellable” or “non-changeable”, you may not be entitled to a refund in the event of cancellation or to a refund. Any requests for cancellation or date changes will be handled based on the policy of the rate chosen at the time of booking and any consumer protection laws. In uncertain times like these, MeTour recommends booking with rates that allow free cancellation or date changes, so that if you have to change plans or restrictions arise, you can cancel for free up to the deadline set by the structure.
 
  • Covid-19: travel restrictions and advice
    MeTour encourages its Partners to follow a careful prevention policy towards the Covid-19 pandemic, promoting those structures with strict sanitization and control protocols and monitors any contagion situations by blocking reservations towards those structures or places that are particularly affected. However, since we cannot intervene directly on the structures, which are independent from MeTour, the advice is to check whether there are travel restrictions in place before booking and reaching the structure. In fact, travel may only be authorized for specific reasons and, in particular, travel for tourist purposes may not be permitted. We recommend that you visit the government websites of the various countries in the world of destination, the website of the WHO (World Health Organization) and local government bodies, official information sites and, last but not least, the website of the Booked Facilities. . MeTour is not responsible for the content of the aforementioned sites, but recommends consulting news that is as up to date as possible.
TripAdvisor
4.0
Very good
TripAdvisor
464 reviews
#67 of 298 hotels in Cologne
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
T6054WQivonnem
Review dated 22 Mag 2024
Schimmel im Zimmer
Mein Vorgesetzter hat eine Nacht im PLAZA Premium Köln verbracht und kann es auf gar keinen Fall weiterempfehlen. Zum einen ist die Ausstattung in die Jahre gekommen, zum anderen schmälert Schimmel im Zimmer einfach erheblich den Wohlfühlfaktor...
patriciabE644QN
Review dated 18 Apr 2024
mäßig
Die Aufnahmen sind kaschiert und ergeben nicht ansatzweise den etwas heruntergekommenen Eindruck des Hotels wider. Die Teppiche auf den Fluren sind stark verdreckt. (Wann wurde hier das letzte Mal gesaugt?)
Ich musste zweimal zur Rezeption, um entweder das Zimmer zu wechseln, weil die Glühbirne/Lampe defekt war, oder die Klimaanlage nicht auszuschalten. Da es auf dem Zimmer kein Telefon gibt, bleibt nur der Gang zur Rezeption...
Die Bar lädt nicht zu einem Drink ein.
Da geht man besser gleich ins Zimmer. Das ist zwar einfach aber sauber.
Fazit: für eine Nacht geht es - aber nicht mehr.
jensrI574HE
Review dated 14 Dic 2023
Kaltes Zimmer !!!
Als wir am 1.12.23. Nachmittags eingecheckt haben, sagte man uns an der Rezeption es sei keine Suite verfügba rund man würde uns eine Junior Suite anbieten können. Als Ausgleich würden wir das Frühstück kostenlos erhalten.

So weit so gut......
Als wir die junior Suite betraten war die Raumtemperatur bei 15 Grad Celcius und es waren nur dünne Bettlaken als Zudecke vorhanden. Ca 17.00 Uhr.

Ich meldete diesen Sachverhalt der Rezeption, die uns sagte, dass man sich darum kümmern würde.

Wir fuhren in die Stadt und kamen gegen 1.30 Uhr zurück und fanden die Suite im gleichen Zustand vor wie wir sieverlassen hatten. Zwei dünne Decken waren auf dem Bett zusammengeknüllt.

So verbrachten wir unsere erste Nacht der Städtereise komplett angezogen in einer viel zu kalten Suite.

Am nächsten Morgen gegen 9.30 ging ich zur Rezeption um den Vorgang erneut zu melden.

Antwort : Man kümmert sich...... Gegen 12.00 Uhr ein erneuerter Versuch und man sagte mir, dass die zuständige Persongerade nicht da sei, es aber zeitnah erledigt würde.

Als wir gegen 18.00 Uhr zurückkehrten immér noch das gleiche Bild: KALT, Thermometer zeigte 15 Grad.

Wir habe dann ein Standard Doppelzimmer bekommen, dass nun endlich warm war und auch vernüftige Bettdecken hatte, die wir die Nacht vorher gebraucht hätten.

Also die Fakten : Das Hotel hat es in über 24 Stunden nicht geschafft ein Zimmer von 15 Grad auf wohnliche Temeraturen zu bekommen, obwohl ich 4 Mal nachgefragt habe.

Beim neuen Zimmer flackerte das Licht im Badezimmer und der Abfuss funktionierte nicht.

Auf Beschwerde wurde bis heute nicht mal reagiert.
J3561KOamirh
Review dated 29 Ago 2023
Nice hotel
Nice stay at the Hotel. Room is wide and clean. The Hotel was well located and near Station if you need to travel in the city.
The Staff is amazing, thanks to Medyan who help me and to his welcoming behaviour! Really appreciate his courtesy.
annakX6216IU
Review dated 30 Lug 2023
Ein sehr angenehmer Aufenthalt!
Wir haben uns für das Hotel entschieden, da wir zu einer Veranstaltung in der Nähe wollten. Check In / Out waren schnell und unkompliziert. Das Zimmer, das wir anfangs bekommen hatten, war relativ klein (aber fein), dafür aber gut ausgestattet (Mini-Kühlschrank, Fernseher, Wasserkocher), sauber und lag auf der südlichen Seite des Hotels. Leider funktionierte die Klimaanlage im Zimmer nicht (schien aber ein bekanntes Problem zu sein), sodass es am Abend und in der Nacht aufgrund der hohen Temperaturen (30-32 Grad) unerträglich warm wurde. Als wir das Problem an der Rezeption meldeten, wurde uns sofort ein Ersatzzimmer auf der anderen Hotelseite angeboten, welches viel größer, schöner, geräumiger und vor allem kühler war.
An dieser Stelle möchte ich ein extra Lob an das ganze Rezeptionsteam aussprechen: so einen aufmerksamen, entgegenkommenden, freundlichen, hilfsbereiten Service habe ich kaum erlebt. Uns wurde wirklich jeder Wunsch erfüllt, bei der Hitze wurde uns ständig gekühltes Wasser angeboten, für jedes kleine Problem wurde sofort nach einer Lösung gesucht und geholfen. Außerdem haben wir auch viele tolle Freizeittipps für die Umgebung bekommen. Mega nett, einfach Klasse! Weiter so!
Das Gilden Restaurant direkt am Hotel ist auch Top: leckere Gerichte, nettes Personal und entspannte Stimmung.
Sollte ich in Zukunft wieder zu einem Event in der Nähe wollen, dann sehr gerne wieder bei Plaza Premium Köln.
hhsol
Review dated 29 Giu 2023
Nice one night stay
We came for one night , 2 rooms, the rooms are big and clean, extremely big beds, water and coffee and tea in the room, great water pressure in the shower.
The air conditioning doesn’t work, and the road is a little noisy, but it was fine. Breakfast was good.
Location is not perfect, the park nearby wasn’t nice at night, but for our purposes it was the closest to our show location. Service was very nice, a little slow for the check in, but friendly and with a smile.
I would probably come again for our next show.
kennar
Review dated 14 Feb 2020
Good quality hotel
When I am in Cologne I usually stay here. Service is friendly, hotel is conveniently located at just 5 min. drive from the A3 highway but it's still in the city. Rooms are big and comfortable. What I don't understand is the breakfast price, 21 Euro is definitely too much, the right price should be 15-16 Euro for what has been offered. Moreover the fresh fruit tray was empty when I arrived and was refilled only when I was about to leave. With a standard price I would not object but if you ask that for a breakfast it should be really extraordinary with more fruit selection.
love4theuniverse
Review dated 07 Gen 2020
Lovely hotel, staff could do with improvement
We stayed here for 3 nights. Seems like they have ongoing issues with technology as we found just after we'd checked in ourselves, they gave our room to another couple who we found going into our room. It was all sorted immediately but the the staff seemed not too bothered that we may have been walked in on by strangers.

When checking out, I tried to do it in English but when the receptionist realised that I could understand German she seemed irritated and switched to German. Not a great look.

The rooms were lovely and clean and the service staff were very nice. The reception staff could do with some training on how to not get flustered and annoyed at people.

I would stay again as it was excellent value for money. The location is a bit out of town but we navigated the bus and tram service to the city with no problems. It was about 20 to 25 minutes via public transport to get to the city.

However, try to go by tram rather than bus as the bus on the way where was Tokyo style full.
mullesino
Review dated 06 Gen 2020
Hübsch - freundlich - top preis-leistung
Wir waren nur über eine Nacht, da es nahegelegen am Kölner Palladium war, und wir dort ein Konzert besuchten. Über Booking.com habe ich ein preiswertes Zimmer erhalten, und hab mir also gar nichts erhofft. Als wir dann eingecheckt haben, habe ich bemerkt, dass es sich bei diesem Hotel um ein hochwertiges Hotel handelt. Schönes Intérieur, grosse Zimmer und eine reservierte Parkmöglichkeit (unterirdisch und überwacht) sind nur einige der tollen Aspekte dieses Hotels. Die Bar serviert gute Cocktails, die allerdings nicht ganz preiswert sind. Wer Köln bereisen möchte, und sich für ein sehr gutes Hotel entscheiden will, ist hier genau richtig. Leute, die nur eine Couch zum pennen brauchen, sollten ihr Geld sparen und im Stadtzentrum übernachten.
Chris201
Review dated 14 Dic 2019
Magnifique !
Nous avons séjourné dans cet hôtel 2 nuits avec notre fille de 8 mois.
L'accueil par le personnel de l'hôtel est vraiment génial !, la chambre est magnifique et très spacieuse !, la literie est très bonne ! et très grand lit !, la propreté de la chambre est parfaite.

Le petit plus aussi et que cette chambre possédait un superbe balcon avec vue sur les alentours.

La chambre est très bien insonorisée.

Cet hôtel est également très bien situé , car à moins de 10 minutes de voiture du centre ville de Cologne.

Le petit point négatif, c'est le prix du parking qui est un peu élevé !
G3m1ma
Review dated 08 Dic 2019
Xmas market get away
Spotlessly clean wonderful attentive staff from lobby to bar to room very clean fresh and welcoming breakfast was good if not a little steep 20 euros each but totally saved us trying to find breakfast elsewhere, evening dinner was perfect and very well priced rooms are outstanding clean and spacious with all amenities hairdryer tea coffee mini bar etc Aldi 5 mins walk away and a pizza takeaway also about 5 mins walk away 15 minutes walk away from the river Rhine a beautiful walk into cologne takes about 30 minutes Uber into cologne varies between 13 to 20 euros depending on demand for cars and takes about 15 minutes definitely be staying here again if we come to cologne.
ThierryB334
Review dated 28 Feb 2019
Chambre très bruyantes cote rue
Les chambres qui donnent cote rue sont très bruyantes ... sinon très bon confort et petit déjeuner. Personnel aimable et disponible attention les prix varient entre chambres côté rue et côté opposé
Thierry
Marjohann51
Review dated 14 Nov 2018
Très bien
Très bon rapport qualité prix. Bonne situation. Bon petit dej peut être un peu cher. Pas trop d accessoires en chambre type peignoir ou chaussons..un peu léger pour un 4 étoiles
Sinon calme et silencieux
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

With best regards
Hotel Park Consul

Vicco Dierkes
Stellv.Direktor
folpo66
Review dated 01 Ott 2018
Bello
Bell’albergo tenuto bene prezzo delle camere è interessante l’unico neo il costo della colazione ......troppo alto 19 euro .....anche il costo del garage troppo alto . Lo consiglierei peccato sia un pò fuori dal centro
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

With best regards
Hotel Park Consul

Vicco Dierkes
Stellv.Direktor

LordAle78
Review dated 25 Ago 2018
Pulito e comodo
Hotel leggermente fuori dal centro ma ben servito dai mezzi pubblici. Personale cortese e disponibile. Camere molto pulite e decisamente comode. Letto enorme e bagno molto spazioso. Da consigliare soprattutto per brevi soggiorni
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

With best regards
Hotel Park Consul

Vicco Dierkes
Stellv.Direktor
stefanucalvi
Review dated 24 Giu 2018
Très bon séjour
Rien à redire sur le confort et les services proposés dans cet hotel. Tout est très bien. Le petit déj en buffet très correct et avec du choix. Les chambres sont belles, la literie est confortable, bien insonorisées, une salle de sport un peu petite mais propre et correcte. Le seul bémol est que cet hotel est un peu loin du centre ville et de la cathédrale mais il y a des stations de tramway à 10 min à pieds, on y rejoint le centre en 30 minutes quand même...
sinon un excellent séjour de 4 nuits dans cet hotel!!
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

With best regards
Hotel Park Consul

Vicco Dierkes
Stellv.Direktor
florine3012
Review dated 13 Mag 2018
Parking hors de prix et très mauvais WiFi.
La chambre était très grande, plutôt propre mes il y avait une toile d'araignée au plafond. Le prix du mini bar était très chère. Il fessais très chaud dans la chambre et le système de ventilation n'avais pas l'air de marché. Le WiFi était très mauvais impossible de regarder une vidéo. ET le parking a payé en plus était très très chère 19€ la journée !!! Et si l'on ouvre la fenêtre on entant beaucoup de bruit de la route juste à côté. Si non le personelles était très sympathique et on arrivais à ce comprendre malgré la langue. (ils ne parle pas français) BREF très chère pour la qualité proposée je pense qu'il y a moyen de trouver moins chère pour un meilleur service.
Madame, Monsieur,

Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour.

Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

Martin Erpenbach
Asst. Front Office Manager
ari0307
Review dated 23 Nov 2017
Accettabile
L'hotel è ben organizzato con personale gentile e vari servizi/ comfort disponibili.
L'unica nota dolente è la pulizia che non è molto curata pur essendo un 4 stelle Super lusso. Abbondante colazione.
Dear Ari 0307,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

With best regards

V.Dierkes
Stellv.Direktor
MIKECHI
Review dated 17 Lug 2017
en la periferia de la ciudad, ok, pero sin aire...
El hotel tiene comodidad por ubicación para ir en auto ya que se encuentra cerca de autopistas y tiene parking sin pago limitado y con pago abajo. Las comodidades ok. El único problema es que en el verano...como ahora...el sistema de aire acondicionado funciona solo en el lobby y en la habitación es casi inexistente. Mucho calor entonces, y las explicaciones que "lo van a arreglar" no me convencieron y a mi no me sirvieron.
Roger_Bre
Review dated 08 Giu 2017
Bello ma distante
Hotel pulito, ben tenuto e servizi di tutto rispetto. Colazione abbondante.
Unica e grossa pecca è la posizione. Lontano dalle principali attrazioni, la struttura si trova troppo distante dal centro e con i costosi taxi di Colonia non conviene se si ha intenzione di passare grossa parte del tempo in zona centrale. Peccato
theprince7
Review dated 09 Mag 2017
Business hotel
Hotel vecchio ma tenuto bene. Migliorabile la pulizia in alcuni dettagli. Letto comodo ed ampio! Colazione abbondante e con prodotti di qualità. Albergo non consigliabile se si è a Köln per motivi turistici data la la posizione.
Hoskitar
Review dated 23 Set 2016
Para negocios y poco más
Está alejado del centro, aunque a cuatro paradas de distancia del centro de congresos, y en una avenida amplia en la cual a las cinco de la mañana ya están pasando coches a toda velocidad que te despiertan si tienes habitación que da a la fachada frontal (mejor una que dé a la parte trasera).

Por lo demás, está limpio y es cómodo, aunque sin lujos, y se nota que tiene sus años. Amenities las justas aunque sea 4* superior. La habitación grande, el baño no tanto. Ah sí, el desayuno está bastante bien, muy completo (aunque algo más de bollería no estaría mal).

Ojo porque si en la reserva no está incluido te cobran 17 euros por él y vi varias personas que creían tenerlo incluido pero se lo hacían pagar.
Por cierto que también cobran una taxa turística aparte (la tuve que abonar aunque la habitación me la había reservado la empresa) de unos 7 euros por noche, aunque supongo que esto no es sólo de este hotel.
Dear Hoskitar,

Thank you for reviewing your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to review us. We appreciate your loyalty to our brand.

Mit BESTen Grüßen
Best Western Premier
Hotel Park Consul

V.Dierkes
Executive Assistant Manager
ViajeraHeredia
Review dated 09 Dic 2015
Bueno
Bien ubicado. Nada fuera de lo común pero como todo en Alemania, organizado ordenado, limpio.
Me gustó, regresaría allí.
Tiene un barcito en el lobby agradable, y cerca hay varios parques para caminar.

Muy agradable el sector
Dear Reviewer,

Thank you for reviewing your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to review us. We appreciate your loyalty to our brand.

Mit BESTen Grüßen
Best Western Premier
Hotel Park Consul

V.Dierkes
Executive Assistant Manager
iago079
Review dated 21 Set 2015
Muy buena
El hotel está perfecto, buen servicio, muy agradable, muy bien arreglado y un precio razonable. Disfruté mi estancia allí durante un fin de semana con amigos. Los recepcionistas además son muy amables. Quizás comer allí es un poco caro.
Estimado Critico,
Gracias por este gran comentarios.

Tu Hotel Best Western
CarlosHLora
Review dated 02 Mar 2015
ESTÁ MUY BIEN
Es un hotel pequeño, con muy buena ubicación, aunque a unos 2,5 kilómetros del centro. Excelente si tiene vehículo para transportarse. El Hotel tiene parking (12 Euros X 24 horas), las habitaciones son normales, sin excesos pero muy limpias. Cama y tendidos muy buenos y el baño está limpio, moderno y claro. No siendo un hotel de lujo, está muy bien en cuanto a calidad y precio. Recomendable al 100%
☝️ Each review represents the personal opinion of a Tripadvisor member and not of Tripadvisor LLC or MeTour.it. Tripadvisor conducts checks on reviews as part of industry-leading reliability and safety standards. More info on the Tripadvisor website. The total number of reviews published on this page of MeTour.it may be fewer than indicated on Tripadvisor. This occurs because we select only the 15 most recent reviews and do not include reviews written in languages other than those supported by this site.
Check-in
Check-out
Amount due
Book now
Wishlist
Added to the list!
Cologne
Other Proposals in the City
Biglietti per Navi e Traghetti Grimaldi Lines