Rosa Grand Milano - Starhotels Collezione

Milan - Italy

Map
The Rosa Grand is a luxury hotel located in the heart of Milan, near Duomo and Piazza Fontana.

The hallways of the Rosa Grand wind through the hotel like a labyrinth of luxury. The 331 rooms and suites, all with a distinctive style, are elegantly furnished and offer a calming oasis away from the vibrant energy of Milan. Throughout the Rosa Grand, you can appreciate the Milanese taste for style and design, and a passion for artistry.

Its restaurants and bar offer guests an eclectic experience and an original style. Thanks to an exclusive collaboration with renowned food emporium Eataly, the Rosa Grand provides a gastronomic experience to satisfy every desire. There's something for every moment of the day, from morning coffee to after-dinner drinks.

The contemporary and refined spaces of the Rosa Grand create the ideal setting to celebrate your most important moments. 8 meeting rooms that make the Rosa Grand the ideal event venue in Milan.

Regional Identification Code (CIR) 015146-ALB-00170
Choose your rooms

Grand Deluxe

This spacious room features a flat-screen TV with satellite channels, air conditioning, a minibar, and oak parquet floor. Some overlook Piazza Fontana.

This room offers free high-speed WiFi access with unlimited bandwidth.
Accessible by Lift
Air conditioning
Bathrobe
Bidet
Conditioner
Desk
Electric Kettle
Free Toiletries
Heating
Minibar
Private bathroom
Satellite Channels
Shampoo
Shower
Slippers
Toilet
Towels
TV
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Large Double1 Large Double151-180cm

Deluxe Double Room

This large room has wood floors. Features a flat-screen TV with satellite channels, air conditioning, and a minibar. Some rooms overlook Via Pattari.

This room offers free high-speed WiFi access with unlimited bandwidth.
Accessible by Lift
Air conditioning
Bathrobe
Bidet
Conditioner
Desk
Electric Kettle
Free Toiletries
Heating
Minibar
Private bathroom
Satellite Channels
Shampoo
Shower
Slippers
Toilet
Towels
TV
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Large Double1 Large Double151-180cm

Junior Suite

This large suite comes with a lounge and a luxury bathroom. Features a flat-screen TV with satellite channels, air conditioning, and a minibar.

This room offers free high-speed WiFi access with unlimited bandwidth.
Accessible by Lift
Air conditioning
Bathrobe
Bidet
Conditioner
Desk
Electric Kettle
Free Toiletries
Heating
Minibar
Private bathroom
Satellite Channels
Seating area
Shampoo
Shower
Slippers
Toilet
Towels
TV
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Large Double1 Large Double151-180cm

Family Quadruple

Features a flat-screen TV with satellite channels, air conditioning, and a minibar.

This room offers free WiFi access with limited bandwidth.
Accessible by Lift
Air conditioning
Bathrobe
Bidet
Conditioner
Desk
Electric Kettle
Free Toiletries
Heating
Minibar
Private bathroom
Satellite Channels
Shampoo
Shower
Slippers
Toilet
Towels
TV
Capacity: 2 adults, 5 children
Maximum number of Guests:4
Double2 Double131-150 cm

Family Connecting

This quadruple room has air conditioning, soundproofing and minibar.
Accessible by Lift
Air conditioning
Bathrobe
Bidet
Conditioner
Desk
Electric Kettle
Free Toiletries
Heating
Minibar
Private bathroom
Satellite Channels
Shampoo
Shower
Slippers
Toilet
Towels
TV
Capacity: 4 adults, 6 children
Maximum number of Guests:4
Large Double1 Large Double151-180cm

Rosa Grand Suite

With modern décor and a seating area, this spacious suite features a flat-screen TV with satellite channels, air conditioning and a minibar. Some suites overlook Piazza Fontana, while they all offer free high-speed WiFi connection.
Accessible by Lift
Additional Toilet
Air conditioning
Bathrobe
Bidet
Conditioner
Desk
Electric Kettle
Free Toiletries
Heating
Minibar
Private bathroom
Satellite Channels
Seating area
Shampoo
Shower
Slippers
Sofa
Toilet
Towels
TV
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Large Double1 Large Double151-180cm

Family triple room

Featuring air conditioning, this room has oak parquet floors and a bathroom with marble walls. A desk and armchairs are also available.
Accessible by Lift
Air conditioning
Bathrobe
Bidet
Conditioner
Desk
Electric Kettle
Free Toiletries
Heating
Minibar
Private bathroom
Satellite Channels
Shampoo
Shower
Slippers
Toilet
Towels
TV
Capacity: 3 adults, 3 children
Maximum number of Guests:3
Large Double1 Large Double151-180cm

Deluxe Duomo View

Offering views of Milan Cathedral, this room features a smart TV and elegant décor.
Accessible by Lift
Air conditioning
Bathrobe
Bidet
City View
Conditioner
Desk
Electric Kettle
Free Toiletries
Heating
Minibar
Private bathroom
Satellite Channels
Shampoo
Shower
Slippers
Toilet
Towels
TV
View
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Single2 Single90-130 cm

Duomo Apartment One Bedroom

The Duomo Apartments, welcoming luxury apartments a few steps from the Milan Cathedral, are equipped with:
• kitchen
• living
• bedroom
• bathroom

The color palette varies from sand to various shades of warm gray / dove gray with a very bright and vibrant effect. The contemporary and elegant environment is heated by oak floors.

484/592 sq ft (45/55 sq m)
Bathrobe
Bathroom
Bathroom amenities (free toiletries)
Bathtub
Bidet
Closets in room
Coffee/Tea maker
Dining Area
Dining table
Electric Kettle
Hair Dryer
Kitchen
Kitchenware
Microwave
Minibar
Mini-refrigerator
Private bathroom
Safe Deposit Box
Satellite Channels
Seating area
Shower
Silverware/utensils
Slippers
Soundproofed room
Tables and chairs
Towels
Wake Up Service
Wardrobe/Closet
Wine glasses
Wireless internet connection (Wifi)
Wooden / Parquet floor
Pet Friendly
Capacity: 3 adults, 4 children
Maximum number of Guests:3
Dimensions:55 m2
King1 King

Duomo Terrace Apartment One Bedroom

The Duomo Terrace Apartments are the ideal location to experience the beating heart of Milan. A perfect combination of elegance, comfort and contemporary design. These luxury apartments, characterized by large furnished terraces overlooking the spires of the Duomo, are equipped with:

• kitchen
• living
• bedroom
• bathroom
• large furnished terraces sizing up to 258 sq ft (24 sq m)

484/538 sq ft (45/50 sq m)
Air conditioning
Bathrobe
Bathroom
Bathroom amenities (free toiletries)
Bidet
City View
Coffee/Tea maker
Dining Area
Electric Kettle
Hair Dryer
Heating
High Definition (HD) Flat Panel Television
Kitchen
Kitchenware
Microwave
Minibar
Private bathroom
Safe Deposit Box
Satellite Channels
Seating area
Shower
Silverware/utensils
Slippers
Soundproofed room
Tables and chairs
Terrace
Toilet
Towels
Wake Up Service
Wardrobe/Closet
Wine glasses
Wireless internet connection (Wifi)
Wooden / Parquet floor
Pet Friendly
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Dimensions:50 m2
King1 King

Duomo Deluxe Apartment Two Bedrooms

The Duomo Deluxe Apartments are the perfect choice for those who want to experience a larger apartment, with contemporary elegance, with fine velvets that frame the large windows and embellish the sofas in the living area together with soft leather seats.
The apartment is equipped with:

• kitchen
• living
• 2 bedrooms
• 2 bathrooms

753/861 sq ft (70/80 sq m)
Accessible by Lift
Additional Bathroom
Air conditioning
Bathrobe
Bathroom amenities (free toiletries)
Bidet
Coffee/Tea maker
Dining Area
Dining table
Electric Kettle
Heating
Kitchen
Kitchenware
Microwave
Minibar
Mini-refrigerator
Safe Deposit Box
Satellite Channels
Seating area
Silverware/utensils
Slippers
Sofa
Soundproofed room
Tables and chairs
Towels
Wake Up Service
Wardrobe/Closet
Wine glasses
Wireless internet connection (Wifi)
Wooden / Parquet floor
Capacity: 4 adults, 8 children
Maximum number of Guests:5
Dimensions:80 m2
King2 King

Duomo Deluxe Terrace Apartment Two Bedrooms

The Duomo Deluxe Two Bedroom Apartments are the perfect choice for those who want to experience a larger apartment, with contemporary elegance, with fine velvets that frame the large windows and embellish the sofas in the living area together with soft leather seats.
The apartment is equipped with:

• kitchen
• living
• 2 bedrooms
• 2 bathrooms

753/861 sq ft (70/80 sq m)
Accessible by Lift
Additional Bathroom
Air conditioning
Bathrobe
Bathroom
Bathroom amenities (free toiletries)
Bidet
City View
Coffee/Tea maker
Dining Area
Dining table
Electric Kettle
Electronic key card access
Executive Lounge Access
Fire alarms or smoke detectors
Hair Dryer
Heating
High Definition (HD) Flat Panel Television
Microwave
Minibar
Mini-refrigerator
Outdoor furniture
Private bathroom
Safe Deposit Box
Satellite Channels
Seating area
Silverware/utensils
Slippers
Sofa
Soundproofed room
Tables and chairs
Terrace
Towels
View
Wake Up Service
Wardrobe/Closet
Wine glasses
Wireless internet connection (Wifi)
Wooden / Parquet floor
Pet Friendly
Capacity: 4 adults, 6 children
Maximum number of Guests:4
Dimensions:80 m2
King2 King

Duomo Grand Apartment Two Bedrooms

The Duomo Grand Apartments are two charming luxury apartments that come together to create a single large space to live as a second home where you can find everything you are looking for:
• 2 kitchens
• 2 lounges with comfortable sofas and armchairs
• 2 bedrooms
• 2 bathrooms

1076 sq ft (100 sq m)
Accessible by Lift
Additional Bathroom
Air conditioning
Bathroom
Bathroom amenities (free toiletries)
Bidet
Closets in room
Coffee/Tea maker
Dining Area
Dining table
Electric Kettle
Electronic key card access
Heating
Microwave
Minibar
Safe Deposit Box
Satellite Channels
Seating area
Silverware/utensils
Slippers
Sofa
Soundproofed room
Towels
Wake Up Service
Wardrobe/Closet
Wine glasses
Wireless internet connection (Wifi)
Wooden / Parquet floor
Pet Friendly
Capacity: 4 adults, 10 children
Maximum number of Guests:6
Dimensions:100 m2
King2 King
Services offered by Rosa Grand Milano - Starhotels Collezione
Fitness Center
Massage
Restaurant
Room service
Safe
Solarium
Tour Desk
Dry cleaning
Bar
Laundry
Non-smoking rooms
Business center
Heating
Meeting/Banquet Facilities
Baggage Storage
Hypoallergenic room available
Electric vehicle charging station
Breakfast in the room
Outdoor furniture
Terrace
Sun terrace
Ironing service
Trouser press
Pet basket
Pet bowls
Rooms/Facilities for Disabled
Family Rooms
Viproom facilities
Spa & Wellness Centre
Soundproof-rooms
Ticket service
Special Diet Menus (on request)
Board games/puzzles
Book/DVD/Music library for children
Kid meals
Wine/Champagne
Strollers
Steam room
Spa lounge/relaxation area
Fitness
Personal trainer
Shuttle Service
Themed dinner nights
Happy hour
Live music/performance
Shuttle Service (surcharge)
24-hour front desk
Air conditioning
Library
Car rental
Good to know...
Piazza Fontana 3, Milan City Center, 20122 Milan, Italy
City: Milan
Region: Lombardy
(IT) Italy Map
Check-in from 14:00
Check-out until to 12:00
The minimum age for check-in is 18 years old.
Amendments
Amendments will be done according to the rates we have at the time of the change and booked nights also might change accordingly
Rosa Grand Milano’s Regional Identification Code (CIR): 015146-ALB-00170
The Rosa Gran Milano´s Regional Identification Code (CIR) is 015146-ALB-00170
Under 18s: Check-in Requires Parent or Guardian
Guests under the age of 18 can only check in with a parent or official guardian
City Tax
An extra €7.00 per person per night (not applicable to children under 18 years old) will be applied until Dec 31, 2025.
This tax must be paid by the guests upon departure.

An extra € 10.00 per person per night (not applicable to children under 18 years old) will be applied starting from January 2026.
This tax must be paid by the guests upon departure.
General Group Reservation Policy – Starhotels
For five (5) or more rooms booked on the same date, Starhotels will consider the reservation as a group booking. Consequently, Starhotels reserves the right to:

Modify the cancellation policies applicable to the reservation, adjusting them to the specific conditions for group bookings.
Recalculate the rates of the reservation under the terms and conditions of group bookings, applying specific pricing and conditions for this type of reservation.
For more information about the conditions applicable to group reservations, please contact Starhotels.
Cards accepted
AX DN DS EC JC VI CU MC
☝️ Local currency:   € (EUR)   Euro
☝️ Time zone:   Europe/Rome
Rosa Grand Milano - Starhotels Collezione accepts special requests. Add them in the next step!
FAQ Frequently Asked Questions
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  • Covid 19 Reservations/Cancellations/Changes of Dates/Refunds:
  • For reservations made we advise you to keep in mind the risk related to Coronavirus (COVID-19) and related government measures. If you book a rate that is not “flexible” or “non-cancellable” or “non-changeable”, you may not be entitled to a refund in the event of cancellation or to a refund. Any requests for cancellation or date changes will be handled based on the policy of the rate chosen at the time of booking and any consumer protection laws. In uncertain times like these, MeTour recommends booking with rates that allow free cancellation or date changes, so that if you have to change plans or restrictions arise, you can cancel for free up to the deadline set by the structure.
 
  • Covid-19: travel restrictions and advice
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Special Needs
Special Needs
1 dedicated service from Rosa Grand Milano - Starhotels Collezione
☝️ The information for the accessibility of the facilities by people with Special Needs is provided directly by the facilities or is obtained from their websites or official sources. For more information, we recommend that you contact us directly.
TripAdvisor
4.0
Very good
TripAdvisor
2.667 reviews
#79 of 490 hotels in Milan
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
508marinellag
Review dated 24 Ott 2024
Soggiorno al Rosa..
Complimenti alla professionalità di Cristian.
Disponibile, sorridente, preparato.
Mi ha accolto sin dal mio arrivo con grande entusiasmo aiutandomi a rendere la mia permanenza a Milano piu' ricca di opportunità di quelle preventivate.
Una risorsa importante per la struttura che rende il soggiorno ancora piu' piacevole!!!
Gentile Signora Marinella G,
Grazie mille per la splendida recensione!
Siamo felici che il suo soggiorno al Rosa Grand Milano - Starhotels Collezione sia stato arricchito dalla professionalità di Cristian. È fantastico sapere che il suo entusiasmo e la sua disponibilità abbiano reso la sua permanenza a Milano ancora più speciale, offrendole opportunità uniche. Cristian è davvero una risorsa preziosa per il nostro team.
La ringraziamo nuovamente per il Suo tempo e speriamo di riaccoglierLa al suo ritorno in città.
La Direzione
MAR-Q8
Review dated 22 Ott 2024
Fashion weekend
Rose Hotel is an excellent choice for those visiting during Fashion Week. Its chic, modern design fits perfectly with the city’s fashionable vibe, and its central location makes it convenient for attending shows and events. The rooms are stylish and comfortable, offering a relaxing retreat after a busy day. The staff is attentive, ensuring a seamless stay even during the hectic Fashion Week rush. With its blend of comfort, elegance, and prime location, Rose Hotel is a top pick for fashion enthusiast and prime location.
Dear MAR-Q8,
We would like to thank you for choosing the Rosa Grand Milano-Starhotels Collezione.
We are so thrilled that you had a great stay with us and took the time to share your feedback. It’s always a pleasure to provide our guests with an experience that combines style, comfort, and elegance, especially during special events, such as the Fashion week.
Our team strive for perfection every day to present a memorable experience to our guests, and we’re happy to know that our efforts made your visit special. Your review will be shared to the entire Team and we will make sure the they know their hard work is recognized.
We thank you once more for your time and hope to welcome you back to the Rosa Grand in the near future.
The Management
bobcQ8574QT
Review dated 12 Ott 2024
The Drum Beat Hotel
An excellent 4 Star room, clean with a polished timber floor. A friendly staff. Loved the hotel until right this moment. It’s after 11 pm. I’m jet lagged after a 20 flight to Europe from Australia, there’s an ear-splitting drum beat from a restaurant under my window. THUMP…THUMP..…BANG BANG! So loud it comes close to making the glass of the windows rattle. Utterly impossible to sleep. Ear pads don’t work against this window-shaking racket. Why the drums in a residential zone? Why doesn’t the management get the police to enforce the law on noise? So stay at this hotel if you can do with entirely sleepless nights. BANG BANG BANG!
Ashley2040
Review dated 08 Ott 2024
Stylish hotel with unbeatable location
Stayed in a Deluxe room, and whilst you could see the top of the Duomo Cathedral spire over the roof tops, most of the view was of the internal space/void between wings.

Notwithstanding that, it was a classy hotel with great decor and atmosphere and generally good customer service, particularly the room servicing personal.

Breakfast offering was extensive and of highest quality and we looked forward to it each morning of our 5 night stay.

Location was absolutely unbeatable, with a 30 second walk only to the Duomo cathedral and main square and fashion district etc....right in the heart of everything a visitor could want.

Highly recommended.
Dear Ashley2040,
Thank you for your wonderful review!
We’re thrilled to hear that you enjoyed your stay with us and appreciated our stylish decor and atmosphere.
We could not agree more, our position is unrivaled, close to all the main attractions in Milan. It is the perfect position for our guests to explore the city and enjoy some shopping.
It’s fantastic to know that you enjoyed the extensive breakfast offerings and that our room service team made a positive impression on you. Your kind words about our Team mean a lot to us and will be shared with them.
Thank you for your recommendation! We look forward to welcoming you back on your next visit to Milan.
The Management
flyingoutrigger
Review dated 30 Set 2024
Close to Everything
Such a convenient hotel to stay, everything is close by-Il Duamo, Hop On Hop Off Bus, shopping, restaurants.
The hotel had a beautiful breakfast daily which set us up for our busy days site seeing.
The rooms were very clean and modern. The concierge was very helpful.
Dear Flyingoutrigger,
Thank you so much for your wonderful review!
We're delighted to hear that you enjoyed your stay with us took the time to share your travel experience.
We could not agree more, our position is unrivaled, close to all the main attractions in Milan. It is the perfect position for our guests to explore the city and enjoy some shopping.
It's great to know that our breakfast and clean, modern rooms added to your experience.
We really appreciate the kind words you wrote about our Concierge team, we will make sure they know their hard work is recognized.
We hope to welcome you back to the Rosa Grand Milano - Starhotels Collezione on your next trip to Milan!
The Management
178ceciliab
Review dated 28 Set 2024
Professionalità e cortesia
Sono stata al Rosa Grand Milano per una riunione di lavoro. Posizione molto comoda a due passi dal Duomo. Il personale è stato estremamente disponibile, una menzione speciale per Giorgio che si è prodigato per soddisfare ogni nostra richiesta. Complimenti
Gentile 178ceciliab,
Grazie mille per aver condiviso la sua esperienza al Rosa Grand Milano!
Siamo felici che abbia apprezzato la nostra posizione centrale e il servizio del nostro personale. Giorgio sarà sicuramente contento di ricevere i suoi complimenti – il nostro team si impegna sempre al massimo per offrire il miglior servizio possibile.
Speriamo di poterla accogliere nuovamente presto.
The Management
antonioc811
Review dated 24 Set 2024
Appuntamento fisso per l'aperitivo!
Dove la squisita cortesia di Yamilinett,Alessio,Fabio,Rocco....
Lo rendono speciale. Ottimi sono i cocktails e gli stuzzichini.Un suggerimento. Potreste servire un assaggino caldo o freddo di un piatto fatto dallo chef.

Grazie
Antonio
Gentile Signor Antonio,
Grazie di cuore per aver reso il nostro aperitivo un appuntamento fisso e per aver menzionato la cortesia del nostro staff! Siamo davvero felici che abbia apprezzato i nostri cocktail e stuzzichini. La ringraziamo anche per il suggerimento: verrà condiviso con il Team per migliorare ancora di più il nostro servizio.
The Management
44edag
Review dated 18 Set 2024
Don’t book in advance!
This is out second stay in this hotel. We booked in advance because it was fashion week and the prices were already very high! To our suprise the hotel dropped the prices before our arrival and the hotel refused to adjust the prices. Dont book in advance and the staff was very unhelpful including the front desk manager!
307clementinat
Review dated 13 Set 2024
Aperitivi
Da anni frequentiamo il Lounge bar sempre con piacere. L’ambiente, l’offerta delle consumazioni, la cortesia e professionalità di Alessio, Yamilinett, Rocco, Fabio…insomma ci si sente davvero bene. Le “innovazioni” apportate di recente sono una state una bella sorpresa.
Tina
Gentile Signora Tina,
Siamo molto entusiasti che vi piaccia tornare nel nostro Lounge Bar e che apprezziate l'ambiente, le nostre offerte e il servizio del nostro team. Ci assicureremo che Alessio, Yamilinett, Rocco, Fabio sappiano che il loro duro lavoro viene riconosciuto.
È fantastico sapere che le recenti innovazioni vi abbiano sorpreso in modo positivo.
Non vediamo l’ora di accogliervi di nuovo per offrirvi altre piacevoli esperienze!
The Management
lorenf139
Review dated 14 Ago 2024
Excelente hotel con gran ubicación.
Este hotel es muy bonito y su desayuno es excelente. Pero lo mejor es su magnífica ubicación ya que está muy cerca (a pie) del
Duomo y la Galleria.
Muy cómodo y su personal
Muy amable también. Cerca hay varios restaurantes muy ricos sencillos y elegantes. Vale la pena llegar a ese hotel porque tiene todo cerca.
Dear lorenf139,
We work hard every day to achieve a high level of service towards our guests and your comments are very gratifying, which in turn, motivates us to continue in this direction.
It is such a pleasure to read your comments and that you enjoyed our excellent breakfast, unbeatable location just walking distance from the Duomo, the Galleria and delightful restaurants.
Indeed all team is daily committed to satisfy all guests' needs.
We look forward to welcoming you back.
The Management
R4779FFpamelab
Review dated 17 Lug 2024
Recomendado
La pasamos increíble, el servicio muy bueno y el concierge del hotel es muy amable y te ayuda en todo lo que necesitas.
Les recomiendo mucho hospedarse en este hotel.la comida es rica, el ambiente y las habitaciones son muy limpias y acogedoras.
Dear R4779FFpamelab,
Thank you for your wonderful review and recommendation.
We are thrilled to hear that you had an incredible time during your stay with us. It's great to know that you enjoyed our service, found our concierge to be very friendly and helpful, and appreciated the delicious food, cozy atmosphere, and clean rooms.
Our team works hard to ensure every guest has a memorable experience, and your feedback is truly rewarding.
We look forward to welcoming you back on your next visit.
The Management
Paolettaaa
Review dated 10 Lug 2024
Impeccabile
Impeccabile, unica cosa i dolci della colazione migliorabili, li ho trovati un po’ poco freschi
Camera stupenda, staff eccellente, cortese, veloce, collaborativo e pronto a tutto: dalle ragazze della reception al concierge.
Carino lo spazio all’ingresso
Benissimo tutto
Gentile Signora Paola G,
La ringraziamo di cuore per aver condiviso la sua recensione positiva. Siamo felici di sapere che ha apprezzato la nostra camera, lo staff eccellente e cortese, e lo spazio all'ingresso.
Ci dispiace che i dolci della colazione non siano stati all'altezza delle sue aspettative, il Suo feedback ci aiuterà senz'altro a migliorare i nostri servizi.
Tutto il Team si augura che possa tornare a trovarci la prossima volta che si trova a Milano.
The Management
lizhiletg2014
Review dated 22 Gen 2024
Recomendable al 100
Super ubicado, muy buena atención, limpio, habitaciones cómodas, puedes pedir almohadas a tu gusto, lo cual para mi, es un plus incomparable.. Definitivamente me volvería a quedar en este hotel. La ubicación es perfecta si quieres estar cerca del Doumo y de la zona comercial de tiendas de moda.
We would like to thank you for choosing the Rosa Grand Milano- Starhotels Collezione.

It is a real pleasure to read that you appreciated our property, staff and position.

We could not agree more, our position is unrivaled. Close to all the main attractions in Milan. It is the perfect position for our guests to explore the city and enjoy some Shopping.

As you quite rightly mentioned, we offer many little touches such as the pillow menu

We thank you once more for your time and hope to welcome you back to the Rosa Grand in the near future.

.
The Management
tilanton
Review dated 13 Ott 2023
Unverschämt teuer
Für 700 Euro pro Nacht in der Woche ohne Frühstück unverschämt.
Der Weg also die Flure zum Zimmer stanken nur nach Zigaretten.
In dem kleinen Zimmer, hingen kaputte Tapeten, die
Stühle waren total zerkratzt und der Parkettboden war an dem meisten Stellen total dunkel vor lauter Schmutz.
Bei diesem Preisleistungsverhältnis verhilft nicht mal die gute Lage direkt hinterm Dom zum zweiten Punkt.
Dear Guest,

Thank you for taking the time to share your experience of our property, all be it negative.

I have managed to look at your reservation and found no notes of the issues raised. It would have been a pleasure to have changed your room for you if you were not 100% satisfied.

The hotel is completely non smoking so I apologise if there was a smoke smell in the corridors.

Please rest assured that rooms are thoroughly cleaned and any issues are promptly investigated. We will of course check the flooring in the room that was assigned to you .

I do hope you will give us a second chance next time you visit Milano.

The Management
Flash1948
Review dated 08 Ott 2023
4 jours déplorables Aucune vue
Hôtel pas à recommander.
Des murs en face des chambres, des corridors sans fin.
Petit déjeuner dans une salle fermée, des murs, et services très long.
Sans piscine etc. Sauna et soins du corps.
Vraiment pas attractif.
Dear Guest,

Thank you for sharing your feedback with us.

Our breakfast room is capable of catering for the structure of 370 bedrooms without seeming crowded offering 118 products on our buffet.
We do not have a pool at the moment but in the fitness area we have a relaxation area, terrace and steam room located on the 5th floor.

I am sorry that you found the room a little far but if we were aware we would have changed the room to a room closer to the elevator.

I invite you to contact us directly next time you visit Milan so we can personalise your stay to make sure it is relaxing and enjoyable.

The Management
ninitapink
Review dated 22 Set 2023
Mal servicio al cliente.
20 días previos a la llegada al hotel, por motivos de problemas personales, que nos surgieron, quisimos cancelar un día de nuestra estadía, enviamos mails, llamamos telefónica, agotamos todos los recursos ya que era mucho dinero para nosotros cada día pero no nos permitieron, hasta alegaron que era booking quien no nos dejaba, finalmente nos enteramos que el hotel no lo permitió, demasiado rígidos en sus políticas, siendo que quisimos cancelar solo 1 dia y con 20 dias de anticipación, podrían haber tenido una mirada mas comprensiva. No lo recomiendo.
Dear ninitapink,

THank you for taking the time to share your feedback.

I was sorry to read the negative score.

Without having the exact details of your reservation I cannot go into the precise details but would like to highlight that we have various booking soloutions available.

Some of which offer a very flexible cancelation policy whilst others are no refundable pre paid stays which I immagine is the formula reserved.

For such reservations, and booking direct with IAMSTAR, there is included an AXA insurance policy which can be useful incase of changed plans.

please do not hesitate to reach out should you require any further clarification and I do hope you will give us a second chance next time you visit Milano.

The Management
Mobile60728985407
Review dated 27 Ago 2023
In die Jahre gekommene Zimmer und Preis zu hoch. Lage Top aber Rest Flop
Das Hotel ist sehr zentral gelegen und nur wenige Gehminuten vom Duom entfernt. Leider stimmen Prei-Leistung überhaupt nicht! Für die eher in die Jahre gekommenen Zimmer und das Katastrophale Frühstück ist der Preis viel zu hoch. Ein Parkplatz kostet pro Tag Euro 60 und schon diese ist eine reine Abzocke. Leider stimmt in vielen Starhotels die Leistung nicht mehr.
Dear guest,

Thank you for taking the time to share your feedback with us. I am pleased that you appreciated our location but am sorry you found the hotel poor value for money. we offer may bespoke services to our guests and always try and offer a unique experience. In terms of parking, please rest assured that the price of the parking is in line with our competitors and included the valet parking and activation of the Area C ticket.

I hope you will give us a second chance next time you visit Milano

The Management
Charisma1970
Review dated 22 Ago 2023
Schrecklicher Aufenthalt
Wir hatten übers Wochenende eine Nacht im Rosa Grand Milano gebucht und es war schrecklich. Zuerst hatten wir ein Zimmer erhalten mit null Aussicht dafür aber mit Baugerüst vor der Nase! Darauf haben wir reklamiert und uns wurde ein anderes Zimmer gegeben, was auch nicht viel besser war. Die Badewanne war komplett verstopft, sodass man nicht duschen konnte. Ebenfalls wurde bereits bei der Reservierung erwähnt, dass wir ein ruhiges Zimmer wünschen, stattdessen feierten auf der gleichen Etage andere Gäste bis früh morgen Party und es war höllisch laut! Vom Mobiliar her ist dieses Hotel absolut in die Jahre gekommen und ist den Preis nicht im Geringsten Wert. Für uns war es garantiert das letzte Mal, dass wir diese Unterkunft gebucht haben und natürlich würde wir diese Unterkunft garantiert nicht weiterempfehlen. Von uns gibt’s für das Ganze 1 Stern
Dear Charisma,

Thank you for taking the time to share your experience with us.

I am sorry that your experience was not in line with your expectations. Normally, when we receive a request for a quiet room, we try at assign a room away from the street. Unfortunately due to essential maintenance works in august it was necessary to place an external platform but the workmen were not present at the weekend. In terms of the other guests that were making noise, I ask you to accept my most sincere apologies. there are things that unfortunately we cannot foresee.
I am sorry that the room was not to your taste but please rest assured that we have a constant improvement program in place.

I do hope you will give us a second chance next time you visit Milan.

The Management
148lauriet
Review dated 03 Ago 2023
Juste Parfait !!
Emplacement à 100 mètres du Duomo. Accueil impeccable. Chambre spacieuse et très propre. Petit déjeuner copieux et varié. Une équipe à l’écoute et de bons conseils. Mention spéciale à Monica B pour son professionnalisme, sa gentillesse et son sourire !!
Je conseille sans hésiter.
Dear Laurie,

Thank you for taking the time to share your feedback with us.

I am pleased that you had a pleasant stay with us and Thank you for your kind words about our staff, especially Monica! she truly is a credit to us a very passionate about hospitality

We look forward to welcoming you back in the not to distant future!

The management
K6002CLstefans
Review dated 15 Apr 2023
Gutes Stadthotel mit Verbesserungspotential
Wir waren zwei Nächte hier, leider war die erste Nacht sehr unbefriedigend. Im Zimmer hat es während der Nacht immer wieder nach Zigarettenrauch gestunken. Zwar haben wir am nächsten Tag ein andres Zimmer erhalten, eine Entschuldigung gab es allerdings nicht! Für so ein Hotel ein „no go“. Die Hotelbilder der Dachterrasse stimmen so auch nicht, schade. Ansonsten ein tolles Hotel.
Dear Guest,

Thank you for your feedback. I am sorry for the issues you encountered, as mention on the other site, the hotel is completely non smoking and the rooms are signified regularly with an ozone treatment.
Please rest assured that this was an isolated incident and we sincerely hope that you will contact us next time you are planning a trip to Milano so we can show you the true Italian hospitality!
Kind Regards
The Management
peach2142
Review dated 08 Ott 2022
Escapade milanaise
Petite escapade de quelques jours à Milan.
Points positifs :
- hôtel situé en plein cœur du centre ville. Accès à quelques mètres à pieds de la Cathédrale de Milan.
- idem pour les grandes avenues commerçantes pour ceux/celles qui souhaiteraient faire du shopping.
- les familiales sont communicatives via une porte que l’on peut à souhait fermer depuis chaque chambre.
- ne pas hésiter à manger une pizza dans le restaurant (celui des pizzas) de l’hôtel c’est une tuerie !

Points négatifs :
- parking à 50€/jour mais à voir si le fait de garer sa voiture à l’extérieur vaut le coup en termes de prix et de distance.
- petit déjeuner facturé 40€/personne. A ce prix on s’attend à avoir des crêpes et pancakes mais elles sont payantes (compter une dizaine d’euros quand même !). Idem pour les œufs : vous avez des œufs durs et brouillés à dispo mais si vous souhaitez une omelette il faudra débourser 8€ !
- Le bruit !!!!! J’ai été réveillée par la tv du voisin à 5h du matin ! Les murs semblent tout de même assez fins !
- Tres mauvaise expérience du
Dear Peach2142,

Thank you for sharing your experience.

We would like to point out that the cost of the breakfast is infact €25.00 per person, please contact us directly to make sure there was no accidental double charge.

In terms of parking, we offer a Vallet on site service which includes the activation of the Area C ticket. Our prices are in like with other city center parkings.

That being said, I am pleased you appreciated the location and room. We thank you once more for your time and hope to welcome you back to the Rosa Grand in the near future.
Marcello2005
Review dated 03 Set 2022
Geniale Lage
Familienausflug übers long weekend - Hotel hat eine perfekte Lage - rauspurzeln und man steht vom dem Dom.

Personal am Check In sehr freundlich und bemüht. Concierge sehr bemüht und hat erfolgreich eine tolle Pizzeria gefunden :-)

leider verwinkelte Gänge und eher ein Suchspiel um das Zimmer zu finden.

Frühstück für italienische Verhältnisse sehr gut.

aber trotzdem eine Empfehlung - gerne wieder
Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a plesant experience with us. We work hard every day to offer a high quality service and hope to welcome you back again soon
Carolina3121
Review dated 23 Ago 2022
Une clientèle bien spécifique
Nous y avons séjourné 3 nuits, l’hôtel est bien situé au pied des magasins de luxe et il y a des taxis en permanence devant l’hôtel : pratique
Pour y aller 6 minutes de métro ligne 3 de la gare centrale
La salle de bain est très bien en revanche la literie un peu dure
Pour le déjeuner il n’y a dans cet hôtel que des katari et des Américains plus quelques asiatiques aussi nous nous sentions un peu perdu car pas d’européens et le buffet est fait en fonction de leur goût : du champagne possible mais pas de gaufres ou de pan cakes
Du couscous possible etc….
Le. Bar propose un service snack de qualité mais cher
Quand à la réservation c’est compliqué il faut reclicker sur un lien pour régler et confirmer
Un peu le bazar à la réception qui ne semble pas s’y retrouver et parle peu le français….
We understand what you had experienced during your stay was unpleasant and we are sorry your stay did not meet your expectations. we offer a secure payment link to protect our guest in case of prepayments. Please, feel free to contact us directly if you wish to speak further about this.
We sincerely hope to have the chance to restore your faith in our hotel and have you as our guest again in the near future.
josemariar2015
Review dated 18 Giu 2022
No fue un. Hotel de mi agrado. Seguramente y quisiera pensar que el estado de descuido se debió a la pandemia
Un hotel lúgubre, obscuro, no muy limpio, las toallas percudidas, solamente el personal de recepción- check in sumamente atento.
Concierge’s mal encarados, al momento de recibirnos en la calle, no movió un dedo el personal para ayudarnos con el equipaje, lo baje yo del auto u me molesto mucho la actitud pasiva y de flojera del bell door.
Es desayuno pésimo, los pasillos lúgubres, los restaurantes del hotel vacíos ( seguramente por malos ). La habitación no muy limpia y el personal de room service de mama cara y de peor gana, creo que si están en este negocio y no están dispuestos a atender con al menos una sonrisa, que busquen otro tipo de trabajo.
Muy decepcionado de este hotel. Quiero hacer énfasis en dos cosas: el personal de check in / recepción, muy cordial, educados y sumamente atentos. Una vez que dejas el mostrador, parece que entraste a un zoológico. La persona encargada de subir nuestro equipaje, no le dio peor trato porque no pudo. Estábamos en el pasillo porque la llave no abría la habitación y era un pasillo como en L y el maletero no nos veía. Había 2 escalones en el pasillo y el tipo en vez de bajar las maletas de su carrito, las aventó, cuando nos vio ahí, su cara de sorpresa fue mayúscula.
En fin, tiene excelente ubicación pero mal hotel. Personalmente no lo recomiendo.
We were very disappointed to read that you did not have a pleasant stay with us. We always try to offer a unique and personalized experience. When this does not occur is pushes us further to improve ourselves and therefore we appreciate your feedback. Please rest assured that similar inconveniences will not repeat themselves in the future. We apologize for the inconvenience and we look forward to welcoming you back to the Rosa Grand Hotel
LECORBUSIER1
Review dated 05 Apr 2022
Aussi superbe que bien placé
Il ne fait pas de doute qu’à Milan, il faut être près du Duomo, ce qui est parfaitement le cas du Rosa Grand, qui est un des rares hôtels très centraux de Milan. Les chambres donnant sur la piazza Fontana sont magnifiques, très grandes et dotées de trois fenêtres. Le lobby est prolongé par un superbe salon-bar, au design très raffiné, très chaleureux, contrairement à la réputation du design milanais. Le personnel est accueillant et efficace. Ce sera notre adresse à Milan.
We would like to thank you for choosing the Rosa Grand Milano- Starhotels Collezione.

It is a real pleasure to read that you appreciated our property, staff and location.

We could not agree more, our position is unrivaled. Close to all the main attractions in Milan. It is the perfect position for our guests to explore the city and enjoy some Shopping.

We thank you once more for your time and hope to welcome you back to the Rosa Grand in the near future.
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