SAii Laguna Phuket

Thalang - Thailand

Map
SAii Laguna Phuket is an exceptional resort destination, set beside Bangtao Beach one of Thailand’s most exquisite beaches. Its lush, tropical gardens open to a tranquil lagoon, just steps from the azure Andaman Sea. Here in this refined paradise, guests experience stylish, local and international cuisine, and hospitality that reflects the caring culture of Thailand.
Choose your rooms

Club Lagoon View 1 King Bed

Decked out in stylish and soothing wood tones across a spacious 54 square metres, your elegant Club room features an ensuite bathroom with separate bath tub and shower. Take in peaceful lagoon vistas from your private balcony and enjoy unlimited access to the Club Lounge with perks including private check-in and check-out, breakfasts overlooking the lagoon, afternoon tea and complimentary evening cocktails.
Air conditioning
Balcony
Bathrobe
Bathroom
Bathtub
Dining table
Executive Lounge Access
Hair Dryer
Refrigerator
Safe Deposit Box
Seating area
Sofa bed
Towels
TV
Capacity: 4 adults, 4 children
Maximum number of Guests:3
Dimensions:54 m2
King1 King

Club Lagoon View 2 Twin Beds

Con 54 metri quadrati, uno spazio separato per vasca e doccia e accesso illimitato alla Club Lounge, le nostre esclusive camere Club sono progettate per rendere la tua vacanza ancora più speciale. I bonus aggiuntivi includono check-in e check-out privati, colazioni con vista sulla laguna, tè pomeridiano e cocktail artigianali gratuiti al calar della notte.
Con 54 metros cuadrados, un espacio separado para bañera y ducha y acceso ilimitado al Club Lounge, nuestras exclusivas habitaciones Club están diseñadas para hacer que sus vacaciones sean aún más especiales. Las ventajas adicionales incluyen entradas y salidas privadas, desayunos con vistas a la laguna, té de la tarde y cócteles artesanales gratuitos al caer la noche.
Mit 54 Quadratmetern, separatem Bad- und Duschbereich und unbegrenztem Zugang zur Club Lounge sind unsere exklusiven Club-Zimmer so gestaltet, dass Ihr Urlaub zu etwas ganz Besonderem wird. Zu den zusätzlichen Boni gehören ein privater Check-in und Check-out, Frühstück mit Blick auf die Lagune, Nachmittagstee und kostenlose, frisch zubereitete Cocktails bei Einbruch der Dunkelheit.
Avec 54 mètres carrés, une baignoire et une douche séparées et un accès illimité au Club Lounge, nos chambres Club exclusives sont conçues pour rendre vos vacances encore plus spéciales. Les bonus supplémentaires incluent l'enregistrement et le départ privés, les petits-déjeuners avec vue sur la lagune, le thé de l'après-midi et des cocktails artisanaux gratuits à la tombée de la nuit.
Наши эксклюзивные клубные номера площадью 54 кв. м с отдельной ванной и душем и неограниченным доступом в клубный лаундж созданы для того, чтобы сделать ваш отдых особенным. Дополнительные бонусы включают индивидуальную регистрацию заезда и отъезда, завтраки с видом на лагуну, послеобеденный чай и бесплатные авторские коктейли с наступлением темноты.
我们的专属俱乐部客房面积为 54 平方米,设有独立的浴缸和淋浴间,可无限次使用俱乐部酒廊,旨在让您的假期格外特别。额外的奖励包括私人入住和退房、俯瞰拉古纳的早餐、下午茶和夜幕降临时的免费精心调制的鸡尾酒。
Air conditioning
Balcony
Bathrobe
Bathroom
Bathtub
Dining table
Executive Lounge Access
Hair Dryer
Refrigerator
Safe Deposit Box
Seating area
Sofa bed
Towels
Capacity: 4 adults, 4 children
Maximum number of Guests:3
Dimensions:54 m2
Single2 Single90-130 cm

Club Ocean View 1 King Bed

Enjoy the Laguna lifestyle in your capacious, 54-square-metre Club Ocean View room. Relax on your private balcony with a fresh coffee and partial vistas of the Andaman or take a serene soak in your bathroom’s standalone tub. Plus, take advantage of full access to the Club Lounge with private check-in and check-out, breakfasts overlooking the laguna, afternoon tea and evening cocktails.
Air conditioning
Balcony
Bathrobe
Bathroom
Bathtub
Dining table
Executive Lounge Access
Hair Dryer
Ocean view
Refrigerator
Safe Deposit Box
Seating area
Shower
Sofa bed
Towels
Capacity: 4 adults, 4 children
Maximum number of Guests:3
Dimensions:54 m2
King1 King

Club Ocean View 2 Twin Beds

Sperimentate gli impareggiabili vantaggi dello stile di vita della Laguna nelle nostre spaziose camere Club Ocean View. Oltre ai generosi 54 metri quadrati di spazio, alle viste parziali sull'Oceano delle Andamane e a una serie di servizi eccezionali, avrete anche pieno accesso alla Club Lounge con check-in e check-out privati, colazioni con vista sulla laguna, tè pomeridiano e cocktail serali.
Disfrute de las ventajas incomparables del estilo de vida de Laguna en nuestras amplias habitaciones Club con vista al mar. Además de contar con un generoso espacio de 54 metros cuadrados, vistas parciales del océano de Andamán y una amplia gama de comodidades, también tiene acceso completo al Club Lounge, con registro de entrada y salida privados, desayunos con vista a la laguna, té de la tarde y cócteles por la noche.
Erleben Sie die unvergleichlichen Vorzüge des Laguna-Lifestyles in unseren geräumigen Club-Zimmern mit Meerblick. Neben einer großzügigen Fläche von 54 Quadratmetern, teilweisem Blick auf den Andamanensee und einer Reihe erstklassiger Annehmlichkeiten haben Sie auch vollen Zugang zur Club Lounge mit privatem Check-in und Check-out, Frühstück mit Blick auf die Lagune, Nachmittagstee und Cocktails am Abend.
Découvrez les avantages inégalés du style de vie de Laguna dans nos spacieuses chambres Club avec vue sur l'océan. Outre un vaste espace de 54 mètres carrés, des vues partielles sur l'océan Andaman et un éventail de commodités, vous bénéficiez également d'un accès complet au Club Lounge avec son enregistrement et son départ privés, ses petits-déjeuners avec vue sur la lagune, son goûter et ses cocktails en soirée.
Насладитесь непревзойденными преимуществами образа жизни в Лагуне в наших просторных номерах Club Ocean View. Помимо просторной площади в 54 квадратных метра, частичного вида на Андаманский океан и множества дополнительных удобств, вы также можете воспользоваться полным доступом в клубный лаундж с индивидуальной регистрацией заезда и отъезда, завтраками с видом на лагуну, послеобеденным чаем и вечерними коктейлями.
在我们宽敞的海景俱乐部客房中体验拉古纳生活方式的无与伦比的福利。除了 54 平方米的宽敞空间、安达曼海的部分景观和一系列超凡的便利设施外,您还可以完全使用俱乐部酒廊,那里提供私人入住和退房服务、俯瞰拉古纳的早餐、下午茶和晚间鸡尾酒。
Air conditioning
Balcony
Bathrobe
Bathroom
Bathtub
Dining table
Executive Lounge Access
Hair Dryer
Ocean view
Refrigerator
Safe Deposit Box
Sofa bed
Towels
TV
Capacity: 4 adults, 4 children
Maximum number of Guests:3
Dimensions:54 m2
Single2 Single90-130 cm

Lagoon View 1 Bedroom Suite 1 King Bed

Revel in the spacious luxury of your sleek, chic suite and unwind in style. From the privileged perch of our higher floors, your expansive balcony is the perfect spot for a fresh morning coffee as you take in spectacular lagoon views. Your bedroom and separate living room feature soothing natural tones and flexible connecting doors. Your en suite bathroom benefits from double sinks, a powerful rain shower and a blissful soaking tub
Air conditioning
Balcony
Bathrobe
Bathroom
Bathtub
Executive Lounge Access
Hair Dryer
Refrigerator
Safe Deposit Box
Shower
Sofa
Towels
Capacity: 4 adults, 4 children
Maximum number of Guests:3
Dimensions:104 m2
King1 King

Lagoon View 1 King Bed

Soak up sweeping vistas of our landmark lagoon from your private balcony or patio in this bright and breezy space. Designed with convenience in mind, your 43-square-metre haven features bespoke SAii furnishings, including a plush daybed where you can gaze at the view as you sip a fresh coffee.
Air conditioning
Balcony
Bathrobe
Bathroom
Hair Dryer
Refrigerator
Safe Deposit Box
Sofa bed
Towels
Capacity: 4 adults, 4 children
Maximum number of Guests:3
Dimensions:43 m2
King1 King

Lagoon View 2 Twin Beds

Goditi le ampie vedute della nostra famosa laguna dalla tua terrazza o divano letto privato in questo spazio luminoso e ventilato. Progettato pensando alla praticità, il Lagoon View di 43 metri quadrati offre arredi SaII su misura, comfort eccezionali e un lussuoso bagno privato completo di vasca incassata.
Disfrute de las vistas panorámicas de nuestra emblemática laguna desde su terraza privada o diván en este espacio luminoso y ventoso. Diseñado pensando en la comodidad, el Lagoon View, de 43 metros cuadrados, cuenta con muebles de vela hechos a medida, todas las comodidades y un lujoso baño privado con bañera hundida.
Genießen Sie die atemberaubende Aussicht auf unsere berühmte Lagune von Ihrer privaten Terrasse oder Ihrem Tagesbett in diesem hellen und luftigen Raum. Das 43 Quadratmeter große Lagoon View wurde mit Blick auf den Komfort entworfen und bietet maßgeschneiderte Saii-Möbel, Annehmlichkeiten und ein luxuriöses eigenes Badezimmer mit eingelassener Badewanne.
Profitez d'une vue imprenable sur notre lagon emblématique depuis votre terrasse privée ou votre méridienne dans cet espace lumineux et aéré. Conçu dans un souci de commodité, le Lagoon View de 43 mètres carrés dispose d'un mobilier SAii sur mesure, de tout le confort nécessaire et d'une salle de bains privative luxueuse avec baignoire encastrée.
Насладитесь потрясающим видом на нашу знаменитую лагуну с собственной террасы или кушетки в этом светлом и прохладном месте. Номер площадью 43 кв. м с видом на лагуну, спроектированный с учетом удобства гостей, обставлен сделанной на заказ мебелью в стиле SaiI, оборудован всеми удобствами, а также располагает роскошной ванной комнатой с гидромассажной ванной.
在这个明亮而微风习习的空间中,从您的私人甲板或坐卧两用长椅上饱览我们地标泻湖的壮丽景色。43 平方米的 Lagoon View 在设计时充分考虑了便利性,配有定制的 SaiI 家具、舒适设施和带下沉式浴缸的奢华套间浴室。
Air conditioning
Balcony
Bathroom
Hair Dryer
Refrigerator
Safe Deposit Box
Sofa bed
Towels
Capacity: 4 adults, 4 children
Maximum number of Guests:3
Dimensions:43 m2
Single2 Single90-130 cm

Ocean Front 1 Bedroom Suite 1 King Bed

Expansive and elegant, your stylish suite features bedroom, separate living room and large private terrace overlooking the Andaman Sea. Wake up in an ultra-comfortable bed, refresh in the luxurious bathroom with its standalone soaking tub and enjoy privileges and perks at The Club.
Air conditioning
Balcony
Bathrobe
Bathroom
Bathtub
Executive Lounge Access
Hair Dryer
Ocean view
Refrigerator
Safe Deposit Box
Shower
Sofa
Towels
Capacity: 4 adults, 4 children
Maximum number of Guests:3
Dimensions:104 m2
King1 King

Ocean Front Balcony 1 King Bed

Bask in the beauty of the Andaman Ocean with front-row seats for the sea from your private balcony. Retreat indoors to rest in your 43-square-metre, first-floor room, where soothing tones meet modern comforts, including a Nespresso machine and luxurious bathroom amenities for a dreamy stay.
Air conditioning
Balcony
Bathrobe
Bathroom
Hair Dryer
Ocean view
Refrigerator
Safe Deposit Box
Shower
Sofa bed
Capacity: 4 adults, 4 children
Maximum number of Guests:3
Dimensions:43 m2
King1 King

Ocean Front Balcony 2 Twin Beds

Accomodatevi in prima fila e godetevi la bellezza dell'Oceano delle Andamane dal vostro balcone privato. Le nostre splendide camere di 43 metri quadrati al primo piano offrono conforto, ampie vedute e una serie di servizi di lusso per assicurarvi un soggiorno piacevole come il clima.
Acomódese en un asiento de primera fila y disfrute de la belleza del océano de Andamán desde su balcón privado. Nuestras exquisitas habitaciones de 43 metros cuadrados, ubicadas en el primer piso, ofrecen consuelo, vistas panorámicas y una variedad de comodidades de primer nivel para garantizar que su estancia sea tan agradable como el clima.
Machen Sie es sich in der ersten Reihe bequem und genießen Sie die Schönheit des Andamanenmeers von Ihrem privaten Balkon aus. Unsere exquisiten, 43 Quadratmeter großen Zimmer im ersten Stock bieten Komfort, eine atemberaubende Aussicht und eine Vielzahl von gehobenen Annehmlichkeiten, um sicherzustellen, dass Ihr Aufenthalt so angenehm wie das Wetter verläuft.
Installez-vous au premier rang et admirez la beauté de l'océan Andaman depuis votre balcon privé. Nos magnifiques chambres du premier étage de 43 mètres carrés offrent du réconfort, des vues imprenables et de nombreux équipements haut de gamme pour que votre séjour soit aussi venteux que le temps.
Расположитесь в кресле в первом ряду и насладитесь красотой Андаманского океана с собственного балкона. В наших изысканных номерах на первом этаже площадью 43 кв. м вас ждет уют, потрясающие виды и множество высококлассных удобств, благодаря которым ваш отдых будет таким же прохладным, как и в хорошую погоду.
坐在前排座位上,从私人阳台上沐浴在安达曼海的美景中。我们精致的 43 平方米一楼客房环境舒适,视野开阔,并配备一系列高档设施,确保您的住宿如同天气一样微风习习。
Air conditioning
Balcony
Bathrobe
Bathroom
Hair Dryer
Ocean view
Refrigerator
Safe Deposit Box
Shower
Sofa bed
Towels
Capacity: 4 adults, 4 children
Maximum number of Guests:3
Dimensions:43 m2
Single2 Single90-130 cm

Ocean View 1 Bedroom Suite 1 King Bed

Luxury awaits in an exquisite suite set across 104 square metres. Take in breathtaking ocean views from your private terrace and unwind in style with a separate bedroom and living space. Refresh with twin sinks, a rain shower, and a sunken bathtub in the luxurious en-suite bathroom before a peaceful night’s sleep in the ultra-comfortable bed. Plus, enjoy exclusive access to The Club.
Air conditioning
Balcony
Bathrobe
Bathroom
Bathtub
Executive Lounge Access
Hair Dryer
Ocean view
Refrigerator
Safe Deposit Box
Seating area
Shower
Sofa
Towels
Capacity: 4 adults, 4 children
Maximum number of Guests:3
Dimensions:104 m2
King1 King

Ocean View Balcony 1 King Bed

Cool, soothing seaside tones accent your stylish 43-square-metre space. Take in the big blue from your private balcony, snuggle up with a book in the window seat or check out your favourite shows on the smart TV, fully equipped with Chromecast. It’s always time to unwind in your Ocean View Balcony room.
Air conditioning
Balcony
Bathrobe
Bathroom
Hair Dryer
Ocean view
Refrigerator
Safe Deposit Box
Shower
Towels
Capacity: 4 adults, 4 children
Maximum number of Guests:3
Dimensions:43 m2
King1 King

Ocean View Balcony 2 Twin Beds

Toni morbidi e delicati e decorazioni eccentriche accentuano questi eleganti spazi di 43 metri quadrati. Ammirate il grande blu dal vostro balcone privato, accoccolatevi con un libro sul sedile vicino al finestrino o semplicemente immergetevi nella vasca incassata dopo una dura giornata di vacanza: in ogni caso, è sempre il momento di rilassarsi nel nostro balcone con vista sull'oceano.
Los tonos suaves y sutiles y los detalles extravagantes acentúan estos elegantes espacios de 43 metros cuadrados. Disfrute del inmenso azul desde su balcón privado, acomódese con un libro en el asiento junto a la ventana o simplemente relájese en la bañera hundida después de un duro día de vacaciones. De cualquier manera, siempre hay tiempo para relajarse en nuestro balcón con vista al mar.
Sanfte, subtile Töne und skurrile Schnörkel unterstreichen diese stilvollen, 43 Quadratmeter großen Räume. Genießen Sie das große Blau von Ihrem privaten Balkon aus, machen Sie es sich mit einem Buch auf dem Fensterplatz gemütlich oder sinken Sie nach einem anstrengenden Urlaubstag einfach in der versunkenen Badewanne — in jedem Fall ist es immer Zeit, sich auf unserem Balkon mit Meerblick zu entspannen.
Des tons doux et subtils et des touches originales mettent en valeur ces espaces élégants de 43 mètres carrés. Profitez du grand bleu de votre balcon privé, blottissez-vous avec un livre sur le siège côté fenêtre ou plongez-vous simplement dans la baignoire encastrée après une dure journée de vacances. Quoi qu'il en soit, il est toujours temps de vous détendre sur notre balcon avec vue sur l'océan.
Мягкие, утонченные тона и необычная отделка подчеркивают эти стильные помещения площадью 43 квадратных метра. Полюбуйтесь яркими голубыми лучами с собственного балкона, поудобнее с книгой на сиденье у окна или просто погрузитесь в ванну после тяжелого отпуска — в любом случае, на нашем балконе с видом на океан всегда самое время расслабиться.
这些 43 平方米的时尚空间采用柔和、微妙的色调和古怪的装饰。从私人阳台上欣赏大蓝色,在靠窗的座位上依偎在靠窗的座位上看一本书,或者干脆在辛苦一天的假期后沉浸在下式浴缸里——无论哪种方式,总是在我们的海景阳台上放松身心的时候。
Air conditioning
Balcony
Bathrobe
Bathroom
Hair Dryer
Ocean view
Refrigerator
Safe Deposit Box
Shower
Towels
Capacity: 4 adults, 4 children
Maximum number of Guests:3
Dimensions:43 m2
Single2 Single90-130 cm

Ocean View Terrace 1 King Bed

With direct access to the landscaped lawn, your 43-square-metre ground-floor haven boasts partial sea views from your private terrace. Enjoy a fresh coffee from your Nespresso machine or stroll across the grass straight to the resort pool for an easy splash. Every day’s leisurely and lazy here at Laguna.
Air conditioning
Bathrobe
Bathroom
Hair Dryer
Refrigerator
Safe Deposit Box
Sea View
Shower
Terrace
Towels
Capacity: 4 adults, 4 children
Maximum number of Guests:3
Dimensions:59 m2
King1 King

Ocean View Terrace 2 Twin Beds

Situata al piano terra con accesso diretto al prato paesaggistico, la Ocean View Terrace vanta una vista parziale sul mare e la vicinanza alla piscina del resort per un facile tuffo. In alternativa, fate un bel tuffo nella vasca incassata o semplicemente distendetevi sulla spaziosa terrazza e godetevi l'atmosfera tropicale della Laguna.
Ubicada en la planta baja con acceso directo al césped ajardinado, la terraza con vista al mar ofrece vistas parciales al mar y está cerca de la piscina del complejo para darse un chapuzón. También puede darse un chapuzón en la bañera sumergida o simplemente recostarse en la amplia terraza y disfrutar del ambiente tropical de Laguna.
Die Ocean View Terrace befindet sich im Erdgeschoss und bietet direkten Zugang zur Rasenfläche. Sie bietet teilweisen Meerblick und liegt in der Nähe des Resortpools, auf dem Sie bequem planschen können. Nehmen Sie alternativ ein erfrischendes Bad in der versunkenen Badewanne oder machen Sie es sich einfach auf der geräumigen Terrasse bequem und genießen Sie die tropische Atmosphäre von Laguna.
Située au rez-de-chaussée avec accès direct à la pelouse paysagée, la terrasse avec vue sur l'océan offre une vue partielle sur la mer et se trouve à proximité de la piscine du complexe pour se baigner facilement. Vous pouvez également vous baigner dans le bain immergé ou simplement vous allonger sur la grande terrasse et vous imprégner de l'ambiance tropicale de Laguna.
Расположенная на первом этаже с прямым выходом на ландшафтную лужайку, терраса с видом на океан предлагает частичный вид на море и близость к бассейну курорта, где можно легко поплавать. Кроме того, можно искупаться в утонувшей ванне или просто отдохнуть на просторной террасе и насладиться тропической атмосферой Лагуны.
Ocean View Terrace 位于一楼,可直接通往园景草坪,可欣赏部分海景,靠近度假村泳池,可轻松畅游。或者,在下沉式浴缸中尽情畅游,或者干脆在宽敞的露台上伸展身体,沉浸在拉古纳的热带氛围中。
Air conditioning
Bathrobe
Bathroom
Hair Dryer
Refrigerator
Safe Deposit Box
Sea View
Shower
Terrace
Towels
Capacity: 4 adults, 4 children
Maximum number of Guests:3
Dimensions:59 m2
Single2 Single90-130 cm

Club Ocean Front 1 King Bed

Inviting contemporary interiors of soothing seaside tones characterise your chic 54-square-metre retreat. Enjoy luxurious amenities including separate rain shower and bathtub, and
soak up uninterrupted views of beautiful Bang Tao Beach. Full access to the Club Lounge includes benefits like private check-in and check-out, breakfasts overlooking the laguna, afternoon tea and evening cocktails.
Air conditioning
Balcony
Bathrobe
Bathroom
Dining table
Executive Lounge Access
Hair Dryer
Ocean view
Refrigerator
Shower
Sofa bed
Towels
Capacity: 4 adults, 4 children
Maximum number of Guests:3
Dimensions:54 m2
King1 King

Club Ocean Front 2 Twin Beds

Capacity: 4 adults, 3 children
Maximum number of Guests:4

Lagoon View 2 Bedroom Suite

Capacity: 6 adults, 5 children
Maximum number of Guests:6

Lagoon View Terrace 1 King Bed

Capacity: 4 adults, 3 children
Maximum number of Guests:4

Lagoon View Terrace 2 Twin Beds

Capacity: 4 adults, 3 children
Maximum number of Guests:4
Services offered by SAii Laguna Phuket
Currency exchange
Massage
Restaurant
Room service
Accessible parking
Bar
Laundry
Playground
Non-smoking rooms
Business center
Tennis court
Beachfront
Meeting/Banquet Facilities
Breakfast in the room
Garden
Terrace
Ironing service
Designated smoking area
Beach
Windsurfing
Billiard
Table tennis
Canoeing
Diving
Tennis equipment
Cycling
Family Rooms
Viproom facilities
Special Diet Menus (on request)
Kids' club
Water slide
Board games/puzzles
Indoor play area
Kids' outdoor play equipment
Children television networks
Kid meals
Wine/Champagne
Bottle of water
Fruits
Foot bath
Fitness
Yoga classes
Themed dinner nights
Happy hour
Archery
Back massage
Neck massage
Foot massage
24-hour front desk
Air conditioning
Couples massage
Head massage
Hand massage
Full body massage
Good to know...
323, Moo 2, Srisoonthorn Road Bangtao Beach Cherngtalay, Thalang District, Phuket 83110, Thailand
City: Phuket
Region: Phuket
(TH) ThailandMap
Check-in from 14:00
Check-out until to 12:00
Renovation
We are excited to share that SAii Laguna Phuket will be undergoing a transformation from April 15, 2024, to December 13, 2024.

During this period all guests will enjoy a personalized check-in at the Club Lounge.

To ensure your comfort, we want to assure you that noise disturbances will be kept to a minimum during the day, and there will be no work at nighttime.

Please note that access to the lobby and Locavore will be temporarily unavailable. However, you’ll enjoy access to all other activities, facilities and services as usual.

We sincerely appreciate your understanding and look forward to welcoming you to our refreshed SAii Laguna Phuket soon.
☝️ Local currency:   ฿ (THB)   Thai Baht
☝️ Time zone:   Asia/Bangkok
SAii Laguna Phuket accepts special requests. Add them in the next step!
FAQ Frequently Asked Questions
  • Why choose Metour.it as your reliable online travel agency?
    Metour.it is committed to offering travelers authentic and unforgettable experiences. As a leading trusted online travel agency, we stand out for our dedication to quality, safety and customer satisfaction. Every destination, package and service offered has been carefully selected to ensure an unparalleled travel experience. Furthermore, our expert team is always on hand to assist you at every stage of your journey, ensuring that every detail is taken care of to perfection.
  • Are the prices always the same even if the date changes?
    Prices vary based on various factors which may be seasonal, day of the week, occupancy status of the hotel, promotions, particular fairs in the city and more. The advice, to see the prices, is to enter the dates of your stay and make your own comparisons.
  • Is breakfast always included?
    No, it depends on the rate and whether the structure is organized to offer it or not. Check carefully before booking what is included and what is not and what type of service is offered.
  • Can I make special requests?
    Of course, when booking you will have a field where you can write directly to the property and make your requests. These will be evaluated by the Hotel who will respond directly to you. MeTour is not responsible in this decision-making process.
  • What types of beds will I find in the room I booked?
    The type of bed is usually specified in the room sheet. If you have any special requests or needs you can indicate them at the time of booking by writing them in the "special requests" field which will be forwarded directly to the property. In this process MeTour is not responsible.
  • What is Paga in Structural and what are Payment Pre-Authorisations?
    When you book, some facilities offer the possibility of paying directly at the facility. In these cases you will simply be asked to insert your credit (or debit) card to guarantee the booking, but without any charge. The sum will be taken from your credit card only in the cases provided for by the policies and conditions relating to your booking. In other cases, when the Partner does not adopt automatic availability and booking systems, but confirms reservations "manually", then you will be asked to insert your credit (or debit) card to guarantee the reservation, and then be directly charged at the same time as the Partner confirms the booking (within 24-48 hours). At that moment you will receive an email with the booking confirmation and payment.
  • How do I know if my card has been pre-authorized?
    By consulting your credit card balance you will see that your available balance will be temporarily reduced by the amount of your booking. In other cases and depending on the policy of your credit card circuit, you may also find an entry in the monthly summary of card movements: "pending operation". The pre-authorization block, depending on the situation, will be maintained according to the policies and terms and conditions of what has been booked.
  • How can I cancel or change my booking?
    Easy, enter the customer area with your credentials and from there you can modify or cancel your booking. Remember that changing dates or canceling with a refund request depends on the rate you chose when booking.
  • Can I transfer my reservation to another person?
    For this request, contact the property directly which may have a specific policy in this regard or may need further data on the person to whom you want to transfer the booking.
  • How can I get help with my booking?
    Enter the customer area with your credentials and from there you can contact us or by writing through our contact form specifying your booking number and the reason for the contact request. We recommend that you also leave a telephone number where you can be reached in case of need.
  • Are there taxes, local charges or extras to be paid directly on site?
    They are normally clearly indicated in the property sheet or added during the booking phase depending on local regulations or the facility's policies. But even if not clearly indicated, payments may be requested directly to the facility for any tourist taxes, local charges or extras not included in the rate. The advice is to read everything carefully before booking or writing to us through our contact form.
  • Are small pets allowed?
    It is often clearly stated in the property sheet and for this reason we invite you to carefully read their policies. Where not indicated, we invite you to contact us through our contact form for more information.
 
  • What are TripAdvisor reviews?
    TripAdvisor reviews on MeTour.it are ratings and comments imported directly from TripAdvisor for each hotel, B&B, resort, campsite, accommodation, restaurant and museum activity you find on our site. They include an overall rating of up to 5 points, the total number of reviews, and detailed ratings for specific categories such as rooms, location, cleanliness, sleep quality, service and value for money. We also show the latest 5 reviews left by travelers on TripAdvisor. This data is automatically updated and is provided to help our users make informed choices. MeTour.it does not edit these reviews and takes no responsibility for their accuracy.
 
  • How are MeTour.it proposals linked to TripAdvisor reviews? What happens if there are errors in connections with TripAdvisor?
    To connect our proposals to the reviews offered by TripAdvisor, we use an automatic search algorithm. This system, despite our best efforts, may occasionally catch a wrong proposal. While we make every effort to avoid such errors, we would like to point out that we cannot accept responsibility for any inaccuracies resulting from these automated links.
    We also carry out manual checks to correct any errors found and constantly work to improve the algorithm. If you find an error, please report it to us at info@metour.it, so that we can intervene promptly and further improve our service.
     
    What type of tourist guides can I find in the "Destinations" section of MeTour.it?
    In the "Destinations" section of MeTour.it, you will find detailed guides on the main Italian cities of art, the European capitals, the most beautiful villages in Italy, the ghost villages and the main world tourist destinations. Each guide offers information on attractions, local culture, recommended accommodations and advice on how to make the most of your trip.

    How can I use destination guides to plan my trip?
    The destination guides on MeTour.it provide useful advice on what to see, where to eat, where to stay and curiosities. Using these guides, you can plan your itinerary, book popular attractions in advance, and find the best lodging and dining options for your favorite destination.
    Are destination guides updated regularly?
    Yes, our destination guides are constantly updated to reflect the latest travel trends, emerging attractions and current recommendations. We invite you to visit the "Destinations" section often for the latest news and updates. Also visit our blog https://www.metour.it/en/news/ where you can find constantly updated articles on travel tips, destinations to visit, trends, advice, precautions for traveling safely.
    Can I find information about local events in destination guides?
    Certain! Destination guides also include information on local events, holidays, fairs and events that could enrich your travel experience. See the "Events" section within each guide for more details.
    How can I find the destinations that best suit my travel needs?
    Use the filters in the "Destinations" section to select options based on your interests, such as cities of art, seaside destinations or historic villages. This will help you quickly find the destinations that best suit your travel style.
     
    What do I find in the "Travel ideas" section of MeTour.it?
    In the "Travel ideas" section you will find a collection of proposals selected by us for you and bookable on MeTour.it, organized by theme. We offer ideas for beach trips, adventure, mountain holidays, lake and river holidays, family trips, adults-only destinations, work and holiday combinations, trips for the health of body and mind and much more.
     
    How can I use travel ideas to plan my holidays?
    The travel ideas are designed to inspire you and make it easier to plan your vacation. Each proposal includes detailed information on destinations, recommended activities, accommodations and special offers. Choose the theme that interests you and explore the proposals to book your perfect trip.
     
    Are the travel ideas also suitable for solo travellers?
    Absolutely! MeTour.it travel ideas are suitable for all types of travellers, including solo travellers. We offer suggestions for individual adventures, relaxing stays and social opportunities, ideal for solo travelers.

    What can I book in the "Book and Go" section of MeTour.it?
    In the "Book and Go" section, you can find and book a wide range of options for your trip, including accommodation, restaurants, mobility services such as car rental and transfers, and a variety of experiences and guided tours. This section is designed to offer everything you need for a complete holiday.
     
    What types of accommodation can I find in the "Book and Go" section?
    We offer a wide range of accommodation, including hotels, holiday homes, holiday villages, bed & breakfasts, resorts, glamping, chalets, historic homes, boutique hotels and much more. Each option is described in detail to help you find the accommodation that best suits your needs and preferences. We also use TripAdvisor reviews to help you decide on the accommodation that's right for you and recommended by other travelers who have reviewed it.
    How can I book restaurants or catering activities on MeTour.it?
    You can book restaurants, pizzerias and other catering activities directly in the "Book and Go" section. Each option includes details on the type of cuisine, menu, hours and reviews to help you make the best choice.

    What types of mobility services are available for booking?
    Available mobility services include car rental, transfer services, nautical charters and public transport tickets. You can book the service best suited to your itinerary directly from our website.

    Which experiences and visits can I book on MeTour.it?
    You can book a wide range of experiences, including guided tours, museum visits, outdoor activities and tickets to local attractions. Each option includes detailed information to ensure you have an unforgettable experience.
     
    How do I know if a destination is safe to travel?
    We recommend that you check the latest travel information and safety advisories on government and World Health Organization websites. MeTour.it also provides updates on local conditions in our destination guides https://www.metour.it/en/destination and on our blog https://www.metour.it/en/news/

    Can I combine multiple services (accommodation, activities, transportation) in a single booking?
    Yes, on MeTour.it you can combine accommodation, activities and transport in a single booking for an integrated and stress-free travel experience.

    What payment methods are accepted on MeTour.it?
    We accept a variety of payment methods, including credit, debit cards and other secure online options. See the 'Payments' section for further details.

    H ow can I get discounts or special offers on MeTour.it?
    Sign up for our newsletter to receive updates on exclusive discounts, last-minute offers and special promotions. You can also visit the 'Offers' section on our website to discover the latest promotions.

    What anti-Covid safety measures are adopted by our partners?
    Our partners follow rigorous anti-Covid safety protocols, including regular sanitization and social distancing. You can find specific details in the individual accommodation and activity sheets
  • Covid 19 Reservations/Cancellations/Changes of Dates/Refunds:
  • For reservations made we advise you to keep in mind the risk related to Coronavirus (COVID-19) and related government measures. If you book a rate that is not “flexible” or “non-cancellable” or “non-changeable”, you may not be entitled to a refund in the event of cancellation or to a refund. Any requests for cancellation or date changes will be handled based on the policy of the rate chosen at the time of booking and any consumer protection laws. In uncertain times like these, MeTour recommends booking with rates that allow free cancellation or date changes, so that if you have to change plans or restrictions arise, you can cancel for free up to the deadline set by the structure.
 
  • Covid-19: travel restrictions and advice
    MeTour encourages its Partners to follow a careful prevention policy towards the Covid-19 pandemic, promoting those structures with strict sanitization and control protocols and monitors any contagion situations by blocking reservations towards those structures or places that are particularly affected. However, since we cannot intervene directly on the structures, which are independent from MeTour, the advice is to check whether there are travel restrictions in place before booking and reaching the structure. In fact, travel may only be authorized for specific reasons and, in particular, travel for tourist purposes may not be permitted. We recommend that you visit the government websites of the various countries in the world of destination, the website of the WHO (World Health Organization) and local government bodies, official information sites and, last but not least, the website of the Booked Facilities. . MeTour is not responsible for the content of the aforementioned sites, but recommends consulting news that is as up to date as possible.
TripAdvisor
Travelers Choice
4.5
Excellent
TripAdvisor
2.398 reviews
#16 of 80 hotels in Choeng Thale
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Majestic2015
Review dated 25 Giu 2024
Luxury at its best !!
We stayed here for 1 night , as I wanted to stay somewhere close to the airport ( around 30 mins drive by cab / car ) and trust me I still regret for not staying here for a longer period. We stayed in 268 ( Lagoon view ) room and the room was equipped with all sort of modern amenities and luxuries facilities. Air con was perfect , lagoon view was to die for , peaceful and beautiful surrounding with multiple pools with slide and a pool bar & restaurant. Evening we had dinner at one of their restaurant beach side which was okay in taste , nothing great , may be I selected wrong dishes from the menu. Morning breakfast has ample of varieties to choose from and it was delicious. When I read couple of reviews about hotel being under renovation , I was little scared for my stay , as I dint want to ruin my last day in Thailand. However it did not affect our stay at all. One whole section of the building is under major renovation which does not affect you at all as that building is away from your rooms , pool , restaurant etc. Staff is attentive and ready to help. Beach was quite rough due to rainy season so we could not swim in the beach but their pools were so good that it really did not bother us. If you walk to the left from the beach side you will find couple of beach shacks to choose from ( we had lunch at Golden Fish and it was delicious ). If you want good restaurants near by avoid taking main road ( you will find nothing ) rather take left from the beach and there you go. We also enjoyed their free lagoon boat tour which was something unique and had never experienced before, it stops at couple of other hotels and one can choose if they wish to get down or stay in boat till the boat reaches back to the hotel. Services are available every half an hour till 6pm.
Go for this place and you will not regret.
Check in / Check out process : 5/5 ( smooth )
Room : 5/5
Food : 3/5
Breakfast: 4/5
Staff : 5/5
Noodlesam
Review dated 22 Giu 2024
Disappointing and don't recommend!
What a disappointing hotel - especially for the extremely high price per night that we paid - as we arrived and were put into a really old room that looked nothing like the photo on booking.com - there were stained sheets and pillows on the bed, neither door locked ( to the corridor nor to the beach access) and it smelt old and mouldy. I rang reception to complain and we were moved to a completely different room that looked like the photos of what we booked, again, the room was tired and old, needed a big clean up and makeover, paint and wood polish, it really is very tired. This room was better though and as we only had two nights there, we put up with it - but for the exorbitant price we paid per night, i would not recommend this hotel. There's also not a lot around the hotel - there's a little village off the beach with some bars and restaurants which is lovely to eat at for one night, and a night market on Fridays in town - which you have to get a taxi to - but the hotel itself isn't what we thought it would be. Breakfast was ok. Wifi was strong. Bed was comfy, room was tired but at least this room was clean. Pool area doesn't have any service so you have to go order it at the bar. The pool isn't that big, and to be honest was too chlorinated for us - it's a very busy pool area with daybeds very tightly packed. A lot of Russians stay here in big groups, so they take up a lot of daybeds all day and even leave them empty whilst they go off to lunch- so we sat on the beach daybeds - far nicer experience to enjoy your day. Probably wouldn't go back and don't recommend staying here.
We would like to extend our appreciation for choosing to stay at SAii Laguna Phuket and for taking the time to share your feedback. However, we are very sorry to read that we failed to deliver a great holiday experience for you, as this is not the memory of your time with us that we would wish you to take away.
Last year, our resort completed the refurbishment of the Lagoon View rooms and suites in the Lagoon Wing, and the renovation of all the rooms and suites in the Beach Wing was scheduled for May this year. The renovation is currently underway as planned and is expected to be completed before the upcoming festive season. We are confident that our resort will be renewed when the project is finished.
Once again, we apologize for the unpleasant experience you encountered during your last stay and remain hopeful to have another opportunity to welcome you back for a true SAii experience once our resort is rejuvenated.

SAii for Now,

Miki Shashan Zhang
Guests Experience Manager
FarAway248734
Review dated 17 Giu 2024
Basic and needs a lot of improvement
Room: The room size and layout are great. Easily fit 2 adults and 2 kids comfortably. They are clean and well maintained as well.
Room experience: A lot of details have been missed out when thinking of the customer experience. No bath mats, had to ask everyday. No bin in the bathroom, balcony outside is full of lizard poop, no one seems to be cleaning it and it is unusable. There's a deep step in the bathroom, need to be careful to make sure you don't slip.

Breakfast: Basic - They have the usual breads, croissants, sugary stuff like donuts, apple pie, etc all going cold (not sure when they are baked). Then a couple of Thai dishes which I heard were tasty but as a vegetarian, I couldn't and there were very poor vegetarian options. We have feedback to the restaurant team to include a couple of Thai vegetarian options (we were staying in 5 rooms and a big group, so thought they will be flexible) but nothing was provided. There were a couple of Indian dishes which were disappointing as I'm not expecting to go to Thailand and eat Indian food.

Pool and kids club facilities: Pool has a slide that is mostly for adults and not kid friendly. There's nothing for kids except a small pool which didn't have any slides or fountains or anything fun looking sadly, kids were very disappointed. Kids club has a few activities but hardly any kids and it was basic.

Spa: The biggest disappointment was the spa, it was in an open area without any air conditioning, a half screen separation between people and the quality of the massage was basic. There was also drilling going on nearby which is unacceptable when having a massage. Overall I left feeling hot and irritated from the noise.

Service: The service is very mediocre, they kept giving us the bill everytime we ordered at the pool even though we told multiple times we will order more and settle at the end when leaving.

Overall, the entire experience was basic and I will not be staying here again.
Many thanks for choosing SAii Laguna Phuket and for taking the time to share your feedback. We were very disappointed to read that we failed to deliver a great holiday experience for you, as this is not the memory of your time with us that we would wish you to take away. We take on board your points and will work with the whole team to ensure we learn from your comments. We apologize for the shortcomings you experienced and thank you again for bringing these to our attention. Once again, thank you for taking the time to share your feedback. We greatly appreciate it.

SAii for Now,

Miki Shashan Zhang
Guests Experience Manager
mythilik
Review dated 06 Giu 2024
Food let us down...
Good family friendly resort. rooms,views and amenities are great.. 2 start down ,breakfast was not even worth 2 star and attitude of restaurants staff was rude...food didn't seems fresh and they didn't knew to brew coffee.. Nespresso in room was way better...
Dear Mythilik,

It is disappointing to read that we failed to meet your expectations regarding the breakfast experience. We work hard to ensure the best possible experience for our guests, but evidently, this time things didn't go the right way. We sincerely apologize for your unpleasant experience; your comments have been shared with the Food and Beverage team for improvement. What comforts us is that you still found the room and view to your liking. We hope to have another opportunity to welcome you back and regain your trust.

SAii for Now,

Miki Shashan Zhang
Guests Experience Manager
S8496IAirinaf
Review dated 06 Giu 2024
Miss SAII
So nice service!!! Good location!!!!! Renovation rooms are very comfortable!!!!! Manager Nokky is friendly, responsive, ready to solve any problem with lightning speed!!!! The Afternoon tea with fruits, macaroons, cakes was perfect!!!!
Dear Irina,

We can feel your glee when reading your generous compliments regarding your recent stay at our little resort. Your kind words are definitely a driving force behind us, and we always take pride in offering an unforgettable experience to our dear guests. Thank you for highlighting Khun Nokky, one of our superstars; it is our pleasure to have her on our team. We truly appreciate the opportunity to accommodate you this time and hope to have another chance to pamper you again soon.

SAii for Now,

Miki Shashan Zhang
Guests Experience Manager
DaniaGg
Review dated 15 Mag 2024
Vacaciones familiares
Vacaciones familiares, el hotel muy bonito pero en obras cosa que no sabíamos desde España.

El servicio de desayuno un 100 por la calidad y variedad de comida, el servicio en los restaurantes también un 100 muy educados y amables,

La habitación es grande cómoda y muy bonita.todo limpio

Las instalaciones del hotel no hemos tenido tiempo por qué está medio hotel en obras, pero todo lo demás 100

Creo que le falta algo de animación por la noche y el día en la zona de la piscina
Dear Dania, thank you for the lovely review. Our friendly and helpful SAiiLanders are always dedicated to providing exceptional service, and we're delighted to hear that they contributed positively to your overall experience. It is also great to know that you enjoyed your room, food quality and the cleanliness at the resort.
Thank you for choosing to stay with us at SAii Laguna Phuket and I do hope we will have the pleasure of welcoming you and your family back to our beautiful resort in the future.
SAii For Now,
Irina Ladnyuk
Guest Experience Manager
adrianmG1393SW
Review dated 06 Apr 2024
Traumurlaub auf Phuket
Das SAii ist ein wunderschönes Ressort. Extrem freundliches Personal. Jede noch so kleine Bitte wurde sofort umgesetzt. Die Küche war grandios. Die Lage am Bang Tao Strand ist Paradiesisch. Ideale Lage um die Insel Phuket zu erkunden. Immer wieder gern.
Dear Andrian, thank you so much for choosing our beachfront paradise for your recent vacation in Phuket. We are heartened to receive all your gracious compliments and are glad that you felt well-looked after by our SAiiLanders.
Once again thank you for staying with us at SAii Laguna Phuket and for taking the time to leave us such a wonderful review.
SAii For Now,
Irina Ladnyuk
Guest Experience Manager
1Maexchen
Review dated 16 Mar 2024
Schöne Anlage - aber absolut keine 5 Sterne
Tolle Lage an Lagune und Meer mit angrenzende guten Strandrestaurants.
Äußerlich sehr schön gestaltet.
Die Zimmer und das Bett sind sehr groß. Sie sahen vor 26 Jahren genauso aus. Die Ausstattung mit braun ist völlig überholt. Die Gardinen teilweise schmutzig und zerrissen. Das Bad ist gut.
Die Klimaanlage ist fantastisch. So leise, dass sie selbst nachts laufen kann. Das Frühstück ist sehr reichhaltig und vielfältig.
Ein Graus sind die Liegen am Pool und auch ein Teil der Pooltücher dürfte gerne erneuert werden.
Alles in Allem keine 5 Sterne.
Ein 5 Sterne Hotel verfügt über Auflagen für seine Liegen und bietet keine zerschlissenen Pooltücher an.
Der Service sehr nett und alles sauber.
Viele russische Gäste mit vielen kleinen Kindern. Schätze 85 %.
It is saddening to see that we have failed to provide you with a pleasant experience. Regarding the facilities, we indeed have plans for refurbishment. The renovation for rooms and suites at the Beach Wing will begin in May and is expected to be completed before the upcoming festive season. Other areas will follow step by step as well. We trust that our resort will be renewed once the refurbishment is done, and the stay experience of our InSAiiders will be enhanced. Despite some shortcomings, we are still glad to see that you enjoyed our location and our service.
We would like to extend our appreciation for your honest comments, as they remind us of the areas that need more attention and improvement. We hope to have the pleasure of welcoming you back in the future to experience a rejuvenated SAii Laguna Phuket.

SAii for Now,

Miki Shashan Zhang
Guests Experience Manager
Vagelou
Review dated 06 Mar 2024
Excellent
Ravis de ce séjour en famille pour conclure notre périple en Thaïlande.
Cadre reposant, belle plage de sable fin et plusieurs espaces de baignades en piscine. Une mention spéciale pour le petit déjeuner très varié et copieux. Le personnel toujours charmant et serviable. Établissement à recommander!
Thank you for choosing to stay with us at SAii Laguna Phuket and for this glowing 5star review. I was delighted to read that you would recommend our beautiful resort and that you enjoyed your family time around the pool. Thank you also for sharing your feedback about the staff service you received during your time with us. Your compliments are great pillars of motivation and support for us and we do hope we will have the pleasure of welcoming you back to our resort again in the future.
SAii for Now,
Irina Ladnyuk
Guest Experience Manager
guidoc210
Review dated 04 Mar 2024
Buono, ma mi aspettavo di meglio.
Mi aspettavo di meglio considerando la categoria dell'albergo e sopratutto il prezzo elevato. Una grande struttura sulla lunga spiaggia di Bang Tao, una delle piu' belle di Phuket, non troppo affollata e con bel mare, la camera vista laguna era ampia e pulita, molto silenziosa ma l'arredo non e' da 5 stelle e presentava segni di usura, come la porta d'ingresso ed anche il bagno avrebbe bisogno di essere rinnovato. I ristoranti dell'albergo non offrono una esperienza memorabile, mi aspettavo una maggiore scelta della ottima cucina thailandese, ho trovato invece molti piatti internazionali (italiani, spagnoli, greci), e in un soggiorno di due settimane i menu' non sono mai cambiati. Giudizio positivo per il personale che ho trovato sempre gentile e sorridente. Un giudizio complessivo da 4 stelle, ma considerando il prezzo forse ne merita tre.
Dear Guido, thank you for choosing to stay with us at SAii Laguna Phuket. We very much appreciate your feedback regarding the pricing. Rest assured, we continually review and adjust our prices to ensure they reflect the value we provide. We also thank you for highlighting our SAiiLanders for their amazing service. They really are the heart and soul of the resort. I am very proud to be a part of this hardworking team. We thank you once again for choosing to spend your vacation with us and do hope that you return to our beautiful destination in the near future.
SAii for Now,
Irina Ladnyuk
Guest Experience Manager
raffaelloc2016
Review dated 29 Feb 2024
Inverno al mare in Thailandia
Sono stati 5 bei giorni trascorsi in questa bellissima struttura affacciata sul mare delle Andamane a ridosso della laguna e direttamente su una lunghissima e bellissima spiaggia.
Ero già stato in questo hotel nel 2014 , 10 anni fa e seppure sia cambiata la proprietà non è cambiato il loro stile di accoglienza, qualità, cortesia ed efficienza per farti trascorrere dei giorni indimenticabili .
Il Saii Laguna di Phuket è un hotel che pur essendo grande e di un livello molto alto ti fa sentire a casa . Un grazie a tutto il personale sempre attento al cliente . Una nota è che la struttura , specialmente per quanto riguarda le camere , comincia a sentire i suoi anni . Ho capito però che la proprietà ha già un importante piano di ristrutturazione e dalle immagini che ho visto sarà di sicuro un piacere poter ritornare a lavori finiti per apprezzare ancora di più una vacanza in questa terra accogliente di Thailandia .
Raffaello Cestaro
Soggiornato dal 22 al 25 febbraio 2024
Dear Raffaello, many thanks for choosing to return to our resort again after so many years. We were delighted to read that you spent a relaxing and enjoyable vacation with us and would also like to thank you for the kind feedback. It was nice to know you enjoyed many of the same attributes which you experienced in 2014. I do hope we will have the pleasure of welcoming you back for a third time in the not too distant future.
SAii for Now,
Irina Ladnyuk
Guest Experience Manager
mari23019
Review dated 27 Feb 2024
Non prenotate ‘all inclusive’
Il posto e’ bello, ma lavorano malissimo
Ho prenotato dal loro sito una camera con trattamento all inclusive e all’arrivo a loro risultava solo colazione.
Mi hanno quindi tenuto in reception un’ora, nonostante io dicessi che volevo riposare dopo 20 ore di viaggio, x risolvere
Alla fine mi hanno riconosciuto, dopo discussioni, colazione pranzo e cena, che e’ molto diverso da all inclusive
Il posto e’ bello, il mare decente, il servizio da dimenticare
Thank-you for choosing SAii Laguna Phuket and for taking the time to share your feedback. We were very disappointed to read that we failed to deliver a great holiday experience to you as this is not the memory of your time with us we would wish you to take away. We take on board your points and will work with whole team to ensure we learn from your feedback. We would like to apologize to you for the shortcomings you experienced and would like to again thank you for bringing these to our attention.
Once again, thank you for taking the time to share your feedback. We greatly appreciate it.
SAii for Now,
Irina Ladnyuk
Guest Experience Manager

1789max
Review dated 15 Feb 2024
Delusione
La struttura dell'hotel sarebbe bella , purtroppo è datata e decadente e molto lontana dalle aspettative che si hanno prenotando un 5 stelle . Scarsa manutenzione sia nella struttura esterna che nelle camere. La pulizia lascia a desiderare. Nella colazione ci sono molti prodotti industriali di bassa qualità . Grande delusione. Da non consigliare!!

Thank you for taking the time to write and provide valuable feedback regarding your experiences. We always appreciate receiving constructive comments from our guests. We are sorry to read that you did not enjoy your stay at SAii Laguna Phuket, where usually our guests are very satisfied with our product and services. Please accept our sincere apologies if we have missed in our mission. We certainly noted your comments about the cleanliness and the breakfast selection and will discuss it with the whole management team for the future improvements.
One more time, we are sorry that we were not able to leave you with more positive memories of our resort, but do hope that despite this your stay in Phuket was a relaxing and enjoyable one.
SAii for Now,
Irina Ladnyuk
Guest Experience Manager
Lilijuju06000
Review dated 14 Feb 2024
Rapport qualité prix désastreux pour la Thaïlande
Hôtel très cher et vétuste avec aucun service. Absolument pas un 5*
Les chambres sont sombres et vieillissantes, pas propre, beaucoup de poussière.
On Nous avait même donné une chambre au départ ne correspondant pas du tout à la catégorie réservée. Ocean mais sans vue sur la mer et dans une grotte hyper sombre.
C’est un hôtel avec beaucoup trop de chambre … la qualité ne peux pas être bonne dans ce genre d’endroit.
Nourriture excessivement cher.
Le lieu où se trouve l’hôtel est une ville attrape touristes.
Tout est très cher… 20€ une pizza 🙁,
Dans l’hôtel pour avoir accès au lit au bord de la piscine il faut payer encore 1200bath !
Les autres Transates sont vraiment en mauvais état… tout est mal entretenu.
Le service de l’accueil est vraiment pas à la hauteur… on nous a très mal expliqué comment fonctionnait les navettes pour se déplacer. Et nous avons du rentrer à pieds après avoir attendu 40 min à l’arrêt de bus… aucun numéro de l’hôtel ne décrochait.. sur le tchat la personne a répondu encore des choses fausses.
Au petit déjeuner on était sur liste d’attente … j’ai jamais vu cela dans un 5*.
Je vous déconseille cet hôtel, et cet endroit de phuket en général. Il y a beaucoup mieux plus au sud vers rawai ou bien vers ao yon beach 😉. Je précise qu’on ne peux pas se baigner dans la mer trop trop de méduse de ce côté ci. Ceux sont pas des petites méduses mais des énormes par centaines.
Plus au sud nous n’avons pas eu ce souci la.
Thank you kindly Julie for taking the time to write and provide valuable feedback regarding your recent stay with us at SAii Laguna Phuket. We were genuinely saddened to read that we failed to deliver a great holiday experience to you as this is not the memory of your time with us we would wish you to take away. We have duly noted your comments about all aspects of the service you have highlighted and would like to offer you our most sincere apologies for any frustration and inconvenience this caused. All the issues were discussed in details with managers of all involved departments and we will do our best to make sure that such incidents won't happen again.
One more time, please allow us to extend our sincere apologies, that your stay was anything else but pleasant and left you with such bad impressions.
SAii For Now,
Irina Ladnyuk
Guest Experience Manager
212gerhardh
Review dated 14 Feb 2024
zu empfehlen
die Anlage is sehr schön gelegen und das Personal sehr freundlich. Wir haben uns wohl gefühlt 😊. Ein Kritikpunkt ist das Frühstück Buffet - die Auswahl von Schinken, Wurst und Käse war dürftig und keinesfalls einem 5 Sterne Hotel🙁! Trotzdem werden wir wieder kommen 😊👍
Dear Gerhard, thank you for choosing to spend your holiday with us at SAii Laguna Phuket and thank you for the amazing feedback. We were delighted to read that you had a great stay and enjoyed our location, the ambiance, and the service. I have also passed your feedback regarding the breakfast buffet to our food and beverage team who will certainly take it on board.

Thank you for your kind comments and recommendations. We can’t wait to welcome you back to our beachfront paradise again in the future.

SAii for Now,
Irina Ladnyuk
Guest Experience Manager

PhilippeE37
Review dated 29 Gen 2024
3eme semaine de vacances après la montagne - les plages
Très bel hôtel. Très très grand. On a de la peine à retrouver la chambre. Superbe plage de sable blanc. Excellent petit déjeuner. très grande chambre vue sur la mer. Belles piscines, personnel sympa / excellents restaurants / L’hôtel est à proximité d’excellents petits restaurants sur la plage Top
Dear Philippe, thank you very much for choosing to stay with us at SAii Laguna Phuket. We were delighted to read that you enjoyed your time in our resort and would like to thank you for highlighting the pools, our location and the beautiful Bangtao Beach, breakfast offering and the service that you received from our SAiiLanders.
We do hope we will have the pleasure of welcoming you back to our tropical paradise in the future.
SAii for Now,
Irina Ladnyuk
Guest Experience Manager
Lyly_Titi
Review dated 06 Gen 2024
Bel hôtel, tranquille, beau cadre
Très bel établissement. Nous avions une chambre ocean terrace pour 8 jours. L'accès était direct pour rejoindre la piscine et la plage. Transats toujours en suffisance pas besoin de se battre. De l eau gratuite à disposition et des bouées dans la piscine. La salle de fitness était ok et le petit déjeuner également. Une application permet d'être informé des actualités. Nous étions 3 personnes. Nous avons demandé un jour un 3 ème linge de bain manquant via l'application et nous ne l'avons jamais reçu.... Sinon le programme de messagerie et échanges de l'hôtel marche bien. Vous pouvez aussi prendre une carte quand vous arrivez qui permet des réductions.
Resto principal très correct et le restaurant italien également. Au bar de la plage : je recommande le ginger mocktail :). Nous avons souvent marché sur la longue plage ce fut extra. Plein de possibilités de petites restaurations et de massages. Canal Village : bof...il n'y a vraiment rien à part une nail artist extra si vous en cherchez une. Je vous conseille d'aller à boat avenue (vous pouvez rejoindre cet endroit avec le free shuttle vers la laguna entrance) il y a plus d'animations et le vendredi soir un night market super sympa !!
Points négatifs : wifi pas très bon, chambres pourraient être rénovées, coussins de la terrasse pas nettoyés quotidiennement donc beaucoup de fientes d'oiseaux et donc inutilisable alors qu'il est super agréable de rester dehors !
Piscine pas grande mais toujours bien entretenue et température idéale ni trop chaud ni trop froid.

En gros nous recommandons cet hôtel qui fait attention à l'écologie, endroit au calme, accessible vers Patong pour plus d'animation avec un taxi ou des bus.
Bonjour, Lyly_Titi.

Your detailed comments on what made your vacation at SAii Laugna Phuket so pleasant are greatly appreciated. Your generous compliments on our location, swimming pool, restaurants, and SAii App are heartwarming. We are thrilled to know that you enjoyed the food and beverage at our resort by using our Dine Around Card. It is indeed a good offer that has been highly regarded by other InSAiiders as well.

Thank you for your honest feedback regarding the wifi, the room, the cleanliness of the cushion, and the missed service of bath linen delivery. We want to express our gratitude for bringing these shortcomings to our attention, as your insights inspire us to continuously enhance the stay experience of the InSAiiders. There is indeed lots of room for improvement.

We would like to inform you that the renovation of the rooms and suites at Beach Wing is expected to start this May, approximately, and the project for other areas will follow. We plan to upgrade our facilities step by step to offer a better and more comfortable stay for the InSAiiders. We look forward to your next visit in the near future to experience our rejuvenated rooms.

Merci beaucoup.

SAii for Now,

Miki Shashan Zhang
Guests Experience Manager
S5335PJsabrinam
Review dated 15 Dic 2023
Kein 5 Sterne resort
Wir waren Anfang Dezember zum 1 mal im Saii Laguna Phuket. Die area Laguna ist echt sehr schön und man kann einiges unternehmen auch sind am Strand direkt neben dem Hotel ein paar stände u ein kleines Dorf wo man zu günstigen Preisen essen kann. The boat Avenue die nicht weit entfernt ist hat viele Luxus Restaurants und auch einen großen Supermarkt in dem man aufjedenfall alles findet was man so benötigt. Der Stand ist wunderschön und auch für klein Kinder super geeignet. Ein Bereich des Hotels wurde während unserer Zeit renoviert alle Zimmer mit laguna Sicht .
3/4 der Zimmer war bereits fertig gestellt.
Da wir solch ein Zimmer gebucht hatten, haben wir somit ein neu renoviertes Zimmer erhalten und müssen sagen, dass Design ist sehr schön u modern, klar waren hier u da ein paar Kleinigkeiten aber der deutsche Anspruch ist eben auch ein anderer und das manche Fugen nicht so schön sind oder manche steckdosenleisten schräg sind, darüber kann man nur schmunzeln :) da wir der erste Gast in diesem Zimmer waren, wurde uns eins Formular mitgeben, welches wir ausfüllen konnten um das Feedback mitzuteilen u haben dafür im Gegenzug 500baht bekommen die wir für essen oder trinken im Hotel ausgeben konnten.
Natürlich haben wir ein paar verbesserungswünsche mitgeteilt wie z.b kein make up Spiegel vorhaben, 1 Nachttischlampe hat auf einer Seite gefehlt, Mülleimer im Zimmer wäre gut gewesen, keine Bademäntel vorhanden, Bett war sehr hart und die AC hat kaum gekühlt nur wenn man sie auf high Speed hatte ging es u dann war es extrem laut.
Alles in allem empfanden wir aber trotz schön modernem neuen Zimmer, dass dieses Hotel keinesfalls einem 5 Sterne Niveau entspricht wie man es von Europa gewöhnt ist und es dafür auch einfach viel zu teuer ist. Wir waren dafür
davor in einem anderen 5 Sterne Hotel in Phuket in genau der gleichen Preis klasse und wenn man diese 2 Hotels vergleicht liegen Welten dazwischen.
Liegen am Pool sollten dringend erneuert werden, kein Service am Pool. Frühstück war nicht gut, Kaffee muss man sich selbst von einem Automat holen, Schimmel in den Toiletten am Pool, Kids Club hat so gut wie kein Spielzeug es werden Aktivitäten tagsüber angeboten, aber viele davon kosten zusätzlich und nicht gerade wenig. Als wir auschecken wollten haben wir bestimmt 5x versucht jemand telefonisch an der Rezeption zu erreichen, damit sie jemand senden der uns mit dem Gepäck hilft. Leider hat niemand abgenommen so dass wir selbst alles zur Rezeption geschleppt hatten beim Check out wurden wir nichtmal gefragt wie unser Aufenthalt war oder irgendwelche Worte wie Hope to See you again nichts …super unfreundliche Dame …für uns steht ganz klar fest, dass auch wenn die neuen Zimmer schön sind dieser Preis nicht gerechtfertigt und das Service Level ein anderes sein müsste. Deshalb würden wir dieses Hotel nicht weiterempfehlen .
Festive greetings from SAii Laguna Phuket. Thank you sincerely for taking the time to share with us such detailed and constructive feedback regarding your recent stay at our resort. We are glad that you were part of the first batch of our valued guests to experience the rejuvenated rooms at the Lagoon Wing. Overall, the design of the new room is to your liking and comfort, although there remain some small areas that need more attention. We always strive to provide a remarkable experience to our dear guests; therefore, we take your comments seriously and seek improvement.

The refurbishment is ongoing step by step. The next phase of the renovation will start in May next year, which includes the areas you mentioned. Rest assured, training will continue to be carried out to improve our SAiiLanders’ service skills and enhance their proactive mindset.

We hope to have the pleasure of welcoming you once again to our resort in the future to regain your trust and provide an unforgettable stay.

Wishing you and your loved ones a prosperous New Year in 2024.

SAii for Now,

Miki Shashan Zhang
Guests Experience Manager
893christianf
Review dated 12 Dic 2023
DETENTE & FARNIENTE
J'y étais allé en 1997 et je ne regrette pas d'y être retourné. Le cadre a un peu changé (ce n'est plus le LAGUNE BEACH) mais les décors sont luxuriant et la mer d'andaman toujours aussi accueillante (clarté & température)
Dear Mr. Christian,

It was our absolute pleasure to welcome you back to our resort after a long time. We were delighted to learn that you found the lush scenery and Andaman Sea maintaining their allure here, despite some changes in the setting. We hope you discovered some hidden gems during your recent visit and eagerly await your quick return.

SAii for Now,

Miki Shashan Zhang
Guests Experience Manager
Christian83AT
Review dated 06 Set 2023
Wunderschönes Familienhotel
Top Service. Sehr nettes Personal. Ich finde das Hotel Sehr Familienfreundlich, vor allem für die Kinder. Die ganze Anlage ist sehr sauber und das essen ist sehr lecker. Wir werden dieses Hotel bestimmt wieder mal besuchen. Ich kann es nur empfehlen. Danke
Dear Christian, thank you very much for choosing to spend your vacation with us at SAii Laguna Phuket and for taking the time to post this lovely review. It was heartwarming to learn that you had a nice and relaxing stay and that our SAii team members were attentive, helpful, pleasant and earnest in delivering and ensuring your needs were met. It was also great to read that you would happily return to our resort in the future. We certainly look forward to welcoming you back when you do.
SAii for Now,
Irina Ladnyuk
Guest Experience Manager
danytriviani
Review dated 25 Mag 2023
Todo excelente trato sublime
El hotel general está genial , instalaciones, ubicación, acceso a la playa y lo mejor la atención y educación del personal , quiero mencionar en especial las chicas de la zona club Gade , May, Ging y en la recepción de Gook, totalmente recomendable para relajarte

Dear Dany, thank you for the five star glowing review and for your time in sharing with other readers of this forum. The team and I are pleased that the resort facilities, location and service that you received were the highlights of your holiday. We do hope that we will have the opportunity to welcome you again in the near future.
SAii For Now,
Irina Ladnyuk
Guest Experience Manager
Maps13236582943
Review dated 20 Mag 2023
Un ottimo viaggio all’insegna del relax
Il resort è in una posizione molto bella ed è inserito in un contesto residenziale molto carino e ben organizzato. La struttura gode di ogni confort e ti fa sentire a tuo agio sempre. La vicinanza al centro abitato è garantito da facili trasporti organizzati dal resort.
Il personale tutto è fantastico, in particolare nel nostro caso ci ha assistito Tuang, molto professionale.
Dear Roberto, the team and I sincerely thank you for your time in reviewing your recent stay. We are delighted to read that your entire experience was amazing and you fell in love with our beachfront paradise here in Phuket. Thank you for highlighting the service delivery and engagement of Khun Tuang. She is a great asset to our team and it is a great honour to work with her.
We do hope to welcome you again soon to SAii Laguna Phuket.
SAii For Now,
Irina Ladnyuk
Guest Experience Manager
sakitodoc
Review dated 23 Nov 2019
Fantástico, inolvidable estancia
Hotel en primera línea de playa. Personal muy amable. Habitaciones cómodas. Tienes plancha y agua incluida en la habitación. En el restaurante Edgewater se come muy pero que muy bien. Platos grandes, bien presentados y todo buenísimo. Os recomiendo el sandwich dd jamon y queso que esta muy rico pero hay carne, pescado, comida thai....Al llegar nos ofrecieron un descuento de un 20% en la comida dejando de entrada un depósito de 5000 o bien de 10.000 bht. Como éramos 4 elegimos la 2da opción y creo que vale la pena porque con 3 ó 4 comidas dentro del hotel ya puedes gastarlo de sobras.

Justo al lado del hotel hay comercios y restaurantes varios a pie de playa para elegir. También tienes servicio de lavandería muy bien de precio ( 1kg=120 bht) y planchado (80 bht). Minimercados para comprar pasta dental, galletas oreo....

La playa esta buena aunque a veces hay algo de olas solo en la orilla. Puedes alquilar motos acuáticas aunque el precio es caro como en España ( 120 eu aprox por 1 h). También hay posibilidad de hacer parasailing o paseo en bote por alli por la playa.
A mi me encantó este hotel y volvería sin dudarlo.
Thank you for choosing to spend your Phuket vacation with us at Outrigger Laguna Phuket Beach Resort. We are honoured that we had the opportunity to host you in our paradise.

We, management and staff, have worked hard to develop and instill the correct culture based on our Outrigger Values within the resort. We use negative feedback as a management tool to reflect, address and remedy as part of our ongoing efforts to provide our guests with distinctive service. Above all, as hosts, we strive to welcome and entertain our guests and friends with warmth and generosity.

The team and I hope to welcome you once again when you are next travelling to our side of the world.
Safe travels and Sawasdee.
Kindest Regards
Leah Matters
JRMZBROWN
Review dated 09 Set 2019
EXCELENTE
Ultima parada del viaje a Tailandia y Camboya. Contratamos el club voyager 47. Instalaciones buenísimas y el trato del personal excelente. La única pega puede residir en la distancia a cualquier pueblo, pero como lo queríamos era tranquilidad, para nosotros perfecto.Desayuno sobradiisimo de todo. A las 14:30 sandwiches, zumos, fruta y pasteles. A las 18:00 cocteles y aperitivos. Todo es un ambiente muy bueno. El masaje Thai probablemente el mejor de los recibidos en Tailandia y Camboya. MUY RECOMENDABLE.
We are absolutely thrilled that we were able to exceed your expectations in terms of massages, experience and service during your stay. It was pleasing to read that your last stop of your Cambodia and Thailand trip was with us at Outrigger Laguna Phuket Beach Resort. Thank you kindly for the five star review and for the recommendation which we sincerely appreciate.

We hope to have the pleasure of welcoming you once again when you are next travelling to Phuket, Thailand.
Kindest Regards
Leah Matters
bcnbullas
Review dated 04 Set 2019
Gran Resort pero algo aislado
Este Resort está situado dentro de un complejo de hoteles en la isla de Phuket. El hotel es muy bonito, lleno de palmeras y vegetación y rodeado por la playa y un pequeño lago. Dispone de bonitas piscinas, una de ellas con tobogán y está situado frente a la playa (aunque no pudimos bañarnos en ella porque siempre ondeaba la bandera roja). Las habitaciones son grandes y disponen de terracita y la limpieza es adecuada. El wifi funciona perfectamente, el personal es muy agradable y el desayuno tipo bufet es muy completo (variedad de dulces, cocina en directo, platos tailandeses, sushi, ...).
La única pega que tiene es que está un poco alejado de todo y por ejemplo para ir al mercado nocturno tendrás que pagar 1400bth para ir y volver en taxi. El hotel dispone de un bus gratuito que recorre todo el Resort, pero no sale fuera.
Al lado del hotel en la zona de la playa hay varios restaurantes (más económicos que los del Resort) todos con vistas al mar y además hay bares de copas, casas de cambio y algunas tiendas que ofrecen excursiones más económicas.
Thank you for taking the time to write and share your valuable feedback regarding your recent holiday with us at Outrigger Laguna Phuket Beach Resort. We, management and staff, have worked hard to develop and instill the correct culture based on our Outrigger Values within the resort. We are delighted to read that the highlights of your vacation were our Outrigger hosts, buffet breakfast and the location!

During our monsoon season of June through to October, the ocean changes due to the wind and rain causing waves and currents (rips). On a daily basis our Sport and Recreation team identifies the condition of the ocean and erects the appropriate coloured flag. If we display a Red flag it means that it is not deemed safe to swim due to strong currents regardless of your swim ability. There is a sign in various languages explaining the flags and beach conditions. Outside of the monsoon season, the ocean is completely flat and safe for all levels of swimmers to swim in. Safety of our guests is paramount and as you personally experienced, we take this matter very seriously.

We hope to have the pleasure of welcoming you once again to our beautiful destination outside of monsoon season so that you can enjoy swimming in the ocean.
Kind Regards
Leah Matters
☝️ Each review represents the personal opinion of a Tripadvisor member and not of Tripadvisor LLC or MeTour.it. Tripadvisor conducts checks on reviews as part of industry-leading reliability and safety standards. More info on the Tripadvisor website. The total number of reviews published on this page of MeTour.it may be fewer than indicated on Tripadvisor. This occurs because we select only the 15 most recent reviews and do not include reviews written in languages other than those supported by this site.
Check-in
Check-out
Amount due
Book now
Wishlist
Added to the list!
Phuket
Other Proposals in the City
Biglietti per Navi e Traghetti Grimaldi Lines