Sterling Houseboats Lake Palace, Alleppey

Alleppey - India

Map
Imagine a vacation, where all you do, is float on a plush, traditional Kerala houseboat, on calm, gentle waters that take you through some of the most beautiful sights you will ever see in Kerala. You lay back and relax, as the houseboat navigates the smooth waterways, blessing you with views of the lush greenery and incredibly beautiful birds that call Vembanad Lake their home. As you drift on by, you catch glimpses of the rural life of the people in Kerala, going about their day, on the shore. Elevate this unique experience by buying some fresh catch from the vendors on the banks of the lake, that can be served up in style for you to eat, right on the houseboat.
Choose your rooms

Deluxe Double Room (2 Adults + 1 Child)

Air conditioning
Desk
DVD player
Outdoor dining area
Private bathroom
Shower
Towels
View
Capacity: 2 adults, 2 children
Maximum number of Guests:2
Single1 Single90-130 cm

Two-Bedroom Apartment

Air conditioning
Desk
DVD player
Outdoor dining area
Shower
Towels
View
Capacity: 4 adults, 3 children
Maximum number of Guests:4
Large Double1 Large Double151-180 cm
Services offered by Sterling Houseboats Lake Palace, Alleppey
Air conditioning
Good to know...
House Boat THIRUMALA WARD, 688011 Alleppey, India
City: Alleppey
Region: Kerala
(IN) IndiaMap
Check-in from 12:30
Check-out until to 09:30
Mandatory Gala Dinner - X MASS charges are applicable at the hotel upon check-in
For Christmas Eve(24th Dec)
₹.3,999+18% GST for Couple,
₹. 1,999+18% GST Per person,
₹. 1000+18% GST Per child(0-5Years)
Mandatory Gala Dinner - New Year charges are applicable at the hotel upon check-in
For New Year Eve(31st Dec)
₹.5,999+18% GST for Couple,
₹. 2,999+18% GST Per person,
₹. 1,500+18% GST Per child(0-5Years)
☝️ Local currency:   ₹ (INR)   Indian Rupee
☝️ Time zone:   Asia/Kolkata
Sterling Houseboats Lake Palace, Alleppey accepts special requests. Add them in the next step!
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TripAdvisor
Travelers Choice
4.0
Very good
TripAdvisor
985 reviews
#12 of 164 hotels in Alappuzha
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
janedF1838CD
Review dated 06 Lug 2024
Relaxing
It was a great stay here, peaceful, quiet place and the Resort manager Alush made sure to make our stay comfortable and pleasant. The responses and resolutions were instant from him for any small issues we had. The welcome was also very friendly to the resort. The poolside was also very clean and calming.
Dear Jane,
Thank you for sharing your experience with us! We are thrilled to hear that you had a peaceful and relaxing stay at our resort. We are glad that Alush made sure your stay was comfortable and pleasant. Your kind words about the cleanliness of the poolside and friendly welcome mean a lot to us. We hope to welcome you back soon for another calming experience.
Sincerely,
The Sterling Holidays Team
Chennai75
Review dated 06 Lug 2024
Great service
The ambiance here is always inviting and comfortable. Their staff is not only friendly but also highly skilled. Excellent place. Front office Manager Alush was very helpful and made stay very comfortable. The property is well maintained and clean.
Dear Guest,
Thank you for your kind words! We're so glad to hear that you enjoyed the ambiance and found our staff friendly and skilled. We will make sure to pass along your compliments to Alush for making your stay comfortable. Looking forward to welcoming you back again soon!
Sincerely,
The Sterling Holidays Team
Venture44144270917
Review dated 06 Lug 2024
Excellent
Stay was excellent and resort is well maintained with clean and natural beauty . We are mention staff hospitality here . Beautiful location with Lake view breath taking view . Pool is well maintained and Many water activities is in the property . I will definitely recommend this beautiful resort to all My friends and family
Dear Guest,
Thank you for sharing your excellent experience with us! We are thrilled to hear that you enjoyed the resort's well-maintained facilities, beautiful surroundings, and friendly staff hospitality. It's wonderful to know that you had a great time with the breathtaking lake view and the pool area. We truly appreciate your recommendation. Looking forward to welcoming you, your friends, and family again soon!
Sincerely,
The Sterling Holidays Team
MarcyG1
Review dated 03 Lug 2024
ABSOLUTELY NOT!!
This place is an ABSOLUTE DUMP!! How they can call this a 5 star hotel is beyond me. I wouldn’t even give it 1 star!! Beyond filthy everywhere from the lobby and the bathrooms in the lobby, to the pool deck which is disgusting, and their hard deck chairs with no cushions. And then there are the rooms - we were in a suite - Sweet Nothing!! First off only one of our rooms was ready at check in time, the other wasn’t ready until 15:30 (an hour and a half late). When we finally got into the rooms… the bathrooms stank of sewage, the wifi wasn’t working, the a/c unit was controlling itself no matter what we did with the remote - nothing worked, we couldn’t even turn it off. The second a/c unit also did its own thing - it remained at 25 degrees when it was 37 degrees outside. This place is located onehat could be an absolutely beautiful property but it needs to be completely torn down and rebuilt in order to be able to call itself an 5 star hotel!! Until then, I would absolutely NOT recommend this place.
Dear Marcy,
We are truly sorry to hear about your disappointing experience at our hotel. Your feedback regarding the cleanliness, room readiness, facilities, and amenities has been duly noted. Please know that we take your comments seriously and will address these issues internally. We appreciate your valuable input and hope to have another opportunity to better serve you in the future.
Sincerely,
The Sterling Holidays Team
mukshidmohamed
Review dated 02 Lug 2024
Couple stay
Recommendable for families couples and friends for a peaceful stay to enjoy the holidays and suggest to take the complementary and chargeable activities and special mention for the provided breakfast and dinner which has a cultural touch
Dear Mukshid,
Thank you for your wonderful feedback! We are delighted to hear that you had a peaceful and enjoyable stay with us. It's great to know that you found our complementary and chargeable activities enjoyable. We are also glad that you liked our breakfast and dinner with a cultural touch. We hope to welcome you, your family, friends, and loved ones back soon for another memorable experience!
Sincerely,
The Sterling Holidays Team
Relax55525593693
Review dated 07 Apr 2024
Never again!!!!
Leider war ich sehr unzufrieden mit dem Hotel,da zum einen uns dort Geld aus dem Safe geklaut wurde (ein sehr hoher Betrag) und auf Nachfrage hat man sich einfach dumm gestellt . Das ist echt krass!!! Man hat nicht mal versucht Interesse zu zeigen diesen Fall aufzuklären,also völlige Ignoranz. Zum andern war alles völlig veraltet und keineswegs 5Sternen entsprechend. Das Schwimmbad war dreckig und meiner Meinung nach gesundheitsschädlich,da unter 35-38 Grad Hitze es nicht gereinigt und kontrolliert wurde. Also die Location ist keineswegs empfehlenswert!
Dear Guest,
We are truly sorry to hear about your disappointing experience at our hotel. Your feedback is very concerning to us and we will address the issues you mentioned with our team to ensure this does not happen again. Thank you for bringing this to our attention.

Sincerely,
The Sterling Holidays Team
avrils543
Review dated 06 Apr 2024
Défaillances au niveau de la Réception (accueil), Lingerie (odeurs), Sécurité (vol)
Nous étions un groupe d'amis ayant séjourné dans cet hôtel fin mars.
Du linge a été donné à la laverie de l'hôtel, il est revenu chargé d'une odeur très désagréable, impossible d'en revêtir certains.
La réception a été déplaisante, elle voulait uniquement un paiement avec l'appoint, elle ne voulait pas séparer les comptes pour les 2 personnes partageant la même chambre, elle ne voulait pas donner d'infos sur les taxes ajoutées sur le montant à payer non communiquées au préalable.
Le personnel ne pouvait pas donner des infos, il devait constamment s'en référer à quelqu'un d'autre.
Une personne du groupe a été volée de son argent laissé dans le coffre fort de la chambre, sans investigation de l'hôtel.
Dear Avril,
Nous sommes désolés d'apprendre que vous avez rencontré ces problèmes lors de votre séjour dans notre hôtel. Vos commentaires sont précieux et nous les prendrons en compte pour améliorer nos services. Nous nous excusons pour les désagréments que vous avez éprouvés et nous ferons tout notre possible pour nous améliorer.

Sincerely,
The Sterling Holidays Team
sljforever
Review dated 01 Apr 2024
Servicio y experiencia altamente recomendados.
Fuimos parte de cinco personas que celebraban un cumpleaños. Mohammad Alam, el servidor y la Praveen, el gerente acomodó nuestra solicitud de comida Jain.
Una vez que se dieron cuenta de que estamos celebrando un cumpleaños, nos trajeron pastel para toda la fiesta.
Proporcionaron un servicio extremadamente cordial, educado y acomodado con una sonrisa. Incluso organizaron una máquina de carga de tarjetas de crédito especial para mi tarjeta de crédito American Express.

Por lo tanto, hicieron nuestra celebración de cumpleaños un extremadamente memorable con su excelente servicio.
Hi Sljforever,
Thank you for the 5 star rating. This motivates us to continue to work hard. We would greatly appreciate it if you can recommend us to your friends & relatives.
252lanv
Review dated 21 Feb 2024
Quiet and magic
Very Nice place , Lake view,
Ballades en bateau incluses tous les jours 1heure
Personnel très agréable, attentifs
Juste un effort sur la piscine
Bon restaurant
Un spectacle par soir dehors 19:30
Goûter inclus
Chambres spacieuses très propres et modernes
Dear Lan,
Thank you for your wonderful feedback! We're thrilled to hear you enjoyed the lake view, boat rides, attentive staff, and good restaurant. We appreciate your feedback regarding the pool and will take it into consideration. We're glad you liked the outdoor evening show, included snacks, and spacious, clean, modern rooms. We hope to welcome you back soon!
Sincerely,
The Sterling Holidays Team
552adeles
Review dated 31 Ott 2022
Volevamo passare due giorni tranquilli io e mio marito on un albergo di lusso 5 stelle
Volevamo passare due giorni di relax in un albergo di lusso 5 stelle
Ma abbiamo trovato un albergo che non le rispecchiano effettivamente
Le stanze sono vecchie e mal tenute ,ma soprattutto sporche
I vetri e le tende non si puliscono da anni
Ultime recinzioni risalgono al 2017
KarineMi
Review dated 16 Ago 2018
Personnel adorable et serviable. Conditions météorologiques difficiles. Prestations pas à la hauteur d'un 5☆.
L'accueil est hospitalier et le manager à l'écoute de ses clients. Nous avions réservé 3 nuits mais annulé sur place 2 nuits compte tenu d'une pluie diluvienne et beaucoup de coupures d'électricité. Le risque d'évacuation était élevé. Néanmoins, la promenade gratuite en bateau à 17h et la danseuse le soir sont 2 prestations très appréciables. Le diner était bon et le service par Arun excellent. Le petit-déjeuner de mauvaise qualité. Aucun produit de qualité. Des oeufs brouillés immangeables et impossibilité d'avoir un café de qualité. Le petit-déjeuner mérite d'être revu dans son intégralité et le mobilier mérite d'être changé. Il faudrait aussi être vigilant sur la propreté des tenues des serveurs. Merci au personnel très investi malgré des conditions de travail difficiles (pluie diluvienne et risque d'inondation). Merci pour la gentillesse du personnel malgré les disfonctionnements.
Miquel_fer
Review dated 15 Ago 2017
Un muy buen buffet
Llegamos al Lake Palace en barco en un viaje muy placentero por el lago. No me he alojado en el hotel, tan solo hicimos una parada para comer camino de Cochin. He de decir que el buffet era fantástico, un buen servicio, atento y agradable y con unas impresionantes vistas sobre el canal.
Dear Guest,
Greetings from Lake Palace Resort ,Alleppey!
At the outset let me thank you for your patronage – we really appreciate the fact that you stayed with us.
Undoubtedly, your review is probably the most comprehensive and we really appreciate the time and effort you have spent in articulating feedback for each area of the hotel as you experienced. I am sure that a lot of travelers will also benefit from your review.
We wish you and your family safety and good health and urge you to continue your patronage with Lake Palace Alleppey.
Warm regards,
Sangeeth Soman
Front Office Manager
Lars4067
Review dated 19 Ott 2014
Erholung nach den Backwaters
Nettes Ressort, das an manchen Stellen ein wenig Renovierung vertragen könnte. Geräumige große Zimmer mit Blick auf die Backwaters ( bei einer Hafenrundfahrt im Hamburger Hafen ist nicht soviel los wie hier). Große geräumige Zimmer und Bäder ( auch wenn manche der Gäste Teile der Armaturen und Griffe mit genommen haben). Büffet Restaurant von guter Qualität. Excellente Ayurveda Abteilung.
Dear Guest,
Greetings from Lake Palace Resort ,Alleppey!
At the outset let me thank you for your patronage – we really appreciate the fact that you stayed with us.
Undoubtedly, your review is probably the most comprehensive and we really appreciate the time and effort you have spent in articulating feedback for each area of the hotel as you experienced. I am sure that a lot of travelers will also benefit from your review.
We wish you and your family safety and good health and urge you to continue your patronage with Lake Palace Alleppey.
Warm regards,
Sangeeth Soman
Front Office Manager
vicara3182
Review dated 18 Ott 2014
just a dream
superbe hôtel niché au cœur des back waters
la piscine sur pilotis : une découverte
chambres spacieuses et luxueuses
grandes salle de bains
service impeccable
restauration idem
un gros plus ; un centre entier d'ayurvéda
massages a 4 mains etc...
a préférer 1000 fois à la nuit sur le bateau de croisière
Dear Guest,
Greetings from Lake Palace Resort ,Alleppey!
At the outset let me thank you for your patronage – we really appreciate the fact that you stayed with us.
Undoubtedly, your review is probably the most comprehensive and we really appreciate the time and effort you have spent in articulating feedback for each area of the hotel as you experienced. I am sure that a lot of travelers will also benefit from your review.
We wish you and your family safety and good health and urge you to continue your patronage with Lake Palace Alleppey.
Warm regards,

Front Office Manager
HubbiB
Review dated 24 Mar 2013
Angenehme Anlage mit Wohlfühlfaktor
Wir haben das Hotel blind gebucht, weil in Kerala alles streikte, Bus, Taxi, Tuck Tuck Geschäfte .....
Wir wurden sehr freundlich empfangen und bekamen sehr komfortable,und,saubere Zimmer, mit einem wunderschönen Blick über den See..
Hier konnten wir in aller Ruhe das Ende des Streiks abwarten.
Es gab gutes Essen,
Der Pool war, wie auch die ganze Anlage sehr gepflegt.
Das Personal war sehr freundlich und hilfsbereit, z.B. bei der Buchung eines Hausboots.
Es war uns möglich direkt ab dem Hotel zu starten und wir konnten sicher sein, dass das Boot in Ordnung war.
Dear Guest,
Greetings from Lake Palace Resort ,Alleppey!
At the outset let me thank you for your patronage – we really appreciate the fact that you stayed with us.
Undoubtedly, your review is probably the most comprehensive and we really appreciate the time and effort you have spent in articulating feedback for each area of the hotel as you experienced. I am sure that a lot of travelers will also benefit from your review.
We wish you and your family safety and good health and urge you to continue your patronage with Lake Palace Alleppey.
Warm regards,

Front Office Manager
☝️ Each review represents the personal opinion of a Tripadvisor member and not of Tripadvisor LLC or MeTour.it. Tripadvisor conducts checks on reviews as part of industry-leading reliability and safety standards. More info on the Tripadvisor website. The total number of reviews published on this page of MeTour.it may be fewer than indicated on Tripadvisor. This occurs because we select only the 15 most recent reviews and do not include reviews written in languages other than those supported by this site.
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