Summit Le Royale Hotel & Spa

1. Location - Its a good place to stay near mall road. Mall road is 5-7 mins walking
2. Approach to Hotel - If you are planning to come by car, the approach is Super narrow and it will not be an easy ride. You need to be really an expert to reach to this hotel with car. Since you cannot bring your car thru Mall road, the approach is via Jakhu temple road.
3. Parking - Hotel can park 7-8 cars
4. Staff - Great, humble, helpful staff
5. Hygiene - Lacks hygiene. Staff tries best to maintain, but dont expect great hygiene.
6. View - Good view from Premier Rooms.

Thank you for your detailed feedback. We're glad to hear that you found our location convenient, close to Mall Road, and appreciated the helpfulness of our staff.

We apologize for the inconvenience you experienced with the approach to the hotel and parking. Your comments about the hygiene are noted, and we will strive to improve in this area to meet your expectations. We're happy that you enjoyed the view from our Premier Rooms.

Thank you for your valuable insights, and we hope to welcome you back in the future for an even better experience.

We stayed at the hotel for 3N 4D, the hotel is at around 500- 600 m from mall road, but the road towards hotel is very steep and to reach to the hotel you have to take stairs, not an ideal hotel if you are accompanied by elders or toddlers. Premium rooms are spacious and with view (no balcony), deluxe room are small with no view. We stayed in the deluxe room 207 which was above the staff quarters/ kitchen and every time they cook we have to inhale the smoke so we need to keep our windows closed most of the time. There are no fans in any of the room and it will be hot inside the room if you are visiting in May june, we requested for the fan which the staff denied at first but when we said we cannot open our windows they somehow arranged a table fan.

Food was decent in terms of quality and taste..
There is open space as such in hotel except a small garden for name sake in the lower ground for which you have to take stairs which has no railing and the garden has electric fence which is all open so you need to be very careful while you roam. In the season time prices are high (6-7K) for deluxe room which is not worth it so better book it in advance else you will be disappointed.

Thank you for your feedback. We're glad you enjoyed the food but regret the issues you faced with accessibility and room ventilation. Your concerns about the steep path, safety of the garden, and room conditions have been noted. We apologize for any discomfort and will address these issues promptly.

We appreciate your suggestion about booking in advance for better rates and will work on improving our services. We hope to have the opportunity to welcome you back for a more pleasant stay.

I stayed at Pullman Sharjah hotel.... I found everything was so organized... Staffs are highly professional..front office staff and other staff are so good... Mohd Azeem helped me alot for ease check in and check out...i will surely recommend this place.. 👍

I have been to shimla quite a few times and this was one of the best experiences so far in terms of stay.
Hospitality 10/10
Service 10/10
Location 10/10
Cleanliness 10/10
View from the premium view room 10/10
The staff is absolutely amazing. You will for sure feel like you are staying at a place which feels like home. Special thanks to Chamel sir. He was helpful since the beginning. I was looking for a hotel to stay and even before I booked the hotel I called them and Chamel sir was nothing but polite, helpful and considerate. He even guided me in choosing the room. Once again I will say it was a 10/10 experience in every aspect.

Thank you for sharing your wonderful experience with us! We're thrilled to hear that your stay in Shimla was one of the best experiences you've had so far. Achieving 10/10 ratings across hospitality, service, location, cleanliness, and the view from the premium view room is truly gratifying for us.

We're especially delighted to hear that our staff, especially Chamel sir, played a significant role in making your stay memorable. Providing a welcoming and homely atmosphere is what we strive for, and it's heartwarming to know that you felt like you were staying at a place that felt like home.

Your kind words are greatly appreciated, and we'll be sure to pass along your compliments to Chamel sir and the rest of our team. We look forward to welcoming you back for another exceptional experience in the future!

It was very nice experience. Staff was helpfull. Specially, manager Chamel Singh Negi is very supportive and cooperative person. Food was good and hygienic. Room was ok but view from the room qas nice. Security of hotel is very good. Overall it was good experience. Recommended.

Thank you for sharing your experience with us! We're thrilled to hear that you had a very nice stay and that our staff, especially Manager Chamel Singh Negi, provided supportive and cooperative service. Ensuring the comfort and satisfaction of our guests is our top priority, and we're delighted to know that you found the food to be good and hygienic.

We're glad that you enjoyed the view from your room and felt secure during your stay, thanks to our hotel's excellent security measures. Your recommendation means a lot to us, and we're grateful for your kind words.

We hope to have the pleasure of welcoming you back for another enjoyable experience in the future!