The Fern Residency Karad

When we visited this hotel the reception management was fantastic during check in and checkout especially Mr Arafat who helped us during payments very well by correcting and reducing the amount of bill but upon check we had a bad experience especially with restaurant management. It was very poorly managed and response time for food order and other issue resolution was too bad. For multiple issue, management never came back with issue resolution. House keeping management was too unprofessional and not serious about their job in the hotel. Although trainees were handling the responsibilities in a better way than the actual staff of the hotel. Cockroaches were observed near and in the swimming pool hence cleanliness was also an issue which restricted us to enjoy fully our stay in the hotel. Restaurant management needs to learn more courtesy towards the customer as order response time and overall communication wasn’t experienced convincing and commitment etiquette needs to be worked upon.

Mr Chandan was excellent in behaviour and hospitality. Would highly recommend to stay here if u arrive here.

Hotel was very excellent... Staff was very good like a family..... Swimming pool was very good.. house keeping staff Ms.Aanchal was very nice....

Communication of the staff was also clear and polite

Thanks for the beautiful stay with neat and clean service.

Special thanks to Mr.Chandan and Ms Aanchal.

Dear Saurabhaher059,

We're thrilled to hear that your experience with us was so memorable! It's wonderful to learn that Mr. Chandan's and Ms. Anchal's exemplary behavior and hospitality contributed significantly to your positive experience. Your high recommendation is greatly appreciated. We aim to cultivate a family-like atmosphere, so we're glad that resonated with you during your stay. Your gracious words motivate us to continue striving for excellence, and we look forward to the opportunity to welcome you back for another beautiful stay in the future.

Regards,
Team Fern Karad

I had the best, comfortable stay and dining experience at this hotel. Lies on the route from Mumbai/Pune to Goa/Bengaluru, this hotel is a fantastic place to stay. Whether be its food, staff, atmosphere and facilities, it’s an excellent one. The staffs are helpful and very responsive, food is extremely good (hats off to hotel chefs and cooks), facilities like gym, swimming pool, has 2 big lawns and convention centre built for events & conferences, festivals and weddings are all maintained. There are 2 types of rooms - 2 suite rooms and rest Winter Green rooms. The rooms have modern and clean aesthetics. The hotel serves amazing multi-cuisine food varieties. Dining at its in-house restaurant called River side for lunch and breakfast buffets was like a dawat. I also had an amazing delectable dinner by the pool which on request the hotel organised it so amazingly, it was a candle lit romantic set up. Loved eating Pan cakes, chicken and fish varieties, dosa and idlis, biryani and brownie. Also its in-room services are too good and quick. I would definitely recommend to stay here or if you are on this route, you must stop by here for staycation.

Dear hopandhog,

We're thrilled to hear that you had a fantastic stay and dining experience with us! Our team is dedicated to providing responsive and helpful service, so your positive remarks about their efforts are truly gratifying. Hearing that our culinary offerings left such a lasting impression on you is equally rewarding, and we'll be sure to pass on your 'hats off' to our talented chefs and cooks. Thank you for considering us a worthy recommendation for those traveling along the route, and for sharing your thoughts on what makes a staycation with us so memorable. We look forward to your next visit and the opportunity to serve you another delectable experience.

Regards,
Team Fern Karad

I had a wonderful stay at The Fern Residency in Karad. The hotel is modern, well-maintained, and offers a great blend of comfort and luxury. The rooms are spacious, clean, and equipped with all necessary amenities, making for a very comfortable stay. The staff is courteous and attentive, always ensuring that guests have everything they need.

The restaurant serves delicious food with a good variety of options. I particularly appreciated their commitment to eco-friendly practices, which adds a thoughtful touch to the experience.

Overall, a fantastic place to stay in Karad, whether you're on business or a leisure trip. Highly recommended!

Dear Jack Johnson,

It's rewarding to know that your stay at The Fern Residency in Karad met your expectations for comfort and luxury. We're glad you appreciated the spaciousness and cleanliness of our rooms, as well as the amenities provided. It's great to hear that our staff's courteous and attentive service contributed positively to your experience. We're thrilled to receive your recommendation and look forward to welcoming you back for another visit, whether for business or leisure.

Regards,
Team Fern Karad

Hotel management is very bad, all staf is arrogant speech, electricity, manpower, no any single point of contact...very bad experience in Event.food quality also not good test ,let delivery in room service,
Room extension no reply,very vert bad

Dear Sagar p P,

We're disheartened to read about your unsatisfactory experience. Your feedback regarding hotel management and staff behavior is concerning, and we assure you that this is not the standard we strive for. We are looking into your comments about the inadequate service, from the room service delays to the lack of a single point of contact, to ensure we address and rectify these areas promptly. We also regret to hear that our food quality did not meet your expectations. It is our hope that you would give us another opportunity to demonstrate the high standards of hospitality we are known for. Should you wish to discuss your stay further or provide more feedback, please do not hesitate to reach out to us directly.

Regards,
Team Fern Karad