Welcome to The Pavilion Hotel, Nainital. The hotel is located near Mall Road and Nainital High Court. The hotel was established in the 1800s by a British lady Mrs. Perk who started it as a tea parlour for women and is now one of the best hotels in Nainital. The property was later purchased by Mr. Kishan Das Sah and designed into a hotel. We, at The Pavilion Hotel, Nainital, offer our guests a wholesome holiday experience. Our Nainital hotel is suitable for both leisure travellers as well as business guests visiting the district. We make a conscious effort to provide the best services and make your vacation a truly excellent one.
There are 4 types of rooms in Nainital at this hotel - Standard Room, Balcony Room, Garden Facing Heritage Suite and Heritage Family Room. These rooms are grand and come with refined architecture, wonderful views and superior amenities and services
Offering customized services to guests. Staff is extremely efficient and works towards bringing you the best vacation experience in Nainital.
There are 4 types of rooms in Nainital at this hotel - Standard Room, Balcony Room, Garden Facing Heritage Suite and Heritage Family Room. These rooms are grand and come with refined architecture, wonderful views and superior amenities and services
Offering customized services to guests. Staff is extremely efficient and works towards bringing you the best vacation experience in Nainital.
Standard
TV
Garden Facing Heritage Suites
Capacity:
2 adults
Maximum number of Guests:2
Good to know...
Check-in from 13:00
Check-out until to 11:00
The Pavillion Hotel accepts special requests. Add them in the next step!
FAQ Frequently Asked Questions
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Are the prices always the same even if the date changes?Prices vary based on various factors which may be seasonal, day of the week, occupancy status of the hotel, promotions, particular fairs in the city and more. The advice, to see the prices, is to enter the dates of your stay and make your own comparisons.
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Is breakfast always included?No, it depends on the rate and whether the structure is organized to offer it or not. Check carefully before booking what is included and what is not and what type of service is offered.
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Can I make special requests?Of course, when booking you will have a field where you can write directly to the property and make your requests. These will be evaluated by the Hotel who will respond directly to you. MeTour is not responsible in this decision-making process.
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What types of beds will I find in the room I booked?The type of bed is usually specified in the room sheet. If you have any special requests or needs you can indicate them at the time of booking by writing them in the "special requests" field which will be forwarded directly to the property. In this process MeTour is not responsible.
- What is Paga in Structural and what are Payment Pre-Authorisations?
When you book, some facilities offer the possibility of paying directly at the facility. In these cases you will simply be asked to insert your credit (or debit) card to guarantee the booking, but without any charge. The sum will be taken from your credit card only in the cases provided for by the policies and conditions relating to your booking. In other cases, when the Partner does not adopt automatic availability and booking systems, but confirms reservations "manually", then you will be asked to insert your credit (or debit) card to guarantee the reservation, and then be directly charged at the same time as the Partner confirms the booking (within 24-48 hours). At that moment you will receive an email with the booking confirmation and payment.
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How do I know if my card has been pre-authorized?By consulting your credit card balance you will see that your available balance will be temporarily reduced by the amount of your booking. In other cases and depending on the policy of your credit card circuit, you may also find an entry in the monthly summary of card movements: "pending operation". The pre-authorization block, depending on the situation, will be maintained according to the policies and terms and conditions of what has been booked.
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How can I cancel or change my booking?Easy, enter the customer area with your credentials and from there you can modify or cancel your booking. Remember that changing dates or canceling with a refund request depends on the rate you chose when booking.
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Can I transfer my reservation to another person?For this request, contact the property directly which may have a specific policy in this regard or may need further data on the person to whom you want to transfer the booking.
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How can I get help with my booking?Enter the customer area with your credentials and from there you can contact us or by writing through our contact form specifying your booking number and the reason for the contact request. We recommend that you also leave a telephone number where you can be reached in case of need.
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Are there taxes, local charges or extras to be paid directly on site?They are normally clearly indicated in the property sheet or added during the booking phase depending on local regulations or the facility's policies. But even if not clearly indicated, payments may be requested directly to the facility for any tourist taxes, local charges or extras not included in the rate. The advice is to read everything carefully before booking or writing to us through our contact form.
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Are small pets allowed?It is often clearly stated in the property sheet and for this reason we invite you to carefully read their policies. Where not indicated, we invite you to contact us through our contact form for more information.
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Covid 19 Reservations/Cancellations/Changes of Dates/Refunds:
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For reservations made we advise you to keep in mind the risk related to Coronavirus (COVID-19) and related government measures. If you book a rate that is not “flexible” or “non-cancellable” or “non-changeable”, you may not be entitled to a refund in the event of cancellation or to a refund. Any requests for cancellation or date changes will be handled based on the policy of the rate chosen at the time of booking and any consumer protection laws. In uncertain times like these, MeTour recommends booking with rates that allow free cancellation or date changes, so that if you have to change plans or restrictions arise, you can cancel for free up to the deadline set by the structure.
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Covid-19: travel restrictions and adviceMeTour encourages its Partners to follow a careful prevention policy towards the Covid-19 pandemic, promoting those structures with strict sanitization and control protocols and monitors any contagion situations by blocking reservations towards those structures or places that are particularly affected. However, since we cannot intervene directly on the structures, which are independent from MeTour, the advice is to check whether there are travel restrictions in place before booking and reaching the structure. In fact, travel may only be authorized for specific reasons and, in particular, travel for tourist purposes may not be permitted. We recommend that you visit the government websites of the various countries in the world of destination, the website of the WHO (World Health Organization) and local government bodies, official information sites and, last but not least, the website of the Booked Facilities. . MeTour is not responsible for the content of the aforementioned sites, but recommends consulting news that is as up to date as possible.
4.0
Very good
459 reviews
#16 of 229 hotels in Nainital
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Review dated 18 Giu 2024
Definitely recommend!
I would definitely recommend this hotel to those going to Nainital with family . The staff are very polite and cooperative. Rooms are spacious and the aesthetics of the hotel are well maintained. The food quality and quantity were very good. An amazing place to stay with family .
Date of Visit - 15 June 2024
Date of Visit - 15 June 2024
Dear Guest
Thanks for your feedback. We are happy to know that you had a pleasant stay at the hotel.
Thanks for your feedback. We are happy to know that you had a pleasant stay at the hotel.
Review dated 17 Giu 2024
Pathetic experience and Big NO to any family to stay at Pavilion Nainital...
Very pathetic experience at Pavilion,request to extend one day stay with family they denied badly and compelled to checkout...more disgusting they managed even Police complaint also.Staff is very rude particularly manager Mr.Deepak (dubious).I will.complaint this inhumane act to all concerned officials.
I highly recommend NO stay at Pavilion, Nainital.
Dr.Rudra P.Ojha
I highly recommend NO stay at Pavilion, Nainital.
Dr.Rudra P.Ojha
Dear Guest
As per our record your booking in the hotel was for one night Check in 15 Jun 2024 and Check out 16 Jun 2024 which was clearly mentioned in the booking voucher. We are sorry that you misunderstood the checkout date and time and were confused in this regard and had to seek police help to force the hotel staff to continue your stay. Please understand this this being the peak season the room you were staying in was already booked by another guest who had to check in on the 16 Jun 2024. On off season days we would have extended your visit or allotted you the same or another room despite your booking being only for one night. But in peak season time when all rooms are pre booked and no room is available such adjustments are not possible. Please understand we are here to serve and honour the booking of all our guests.
As per our record your booking in the hotel was for one night Check in 15 Jun 2024 and Check out 16 Jun 2024 which was clearly mentioned in the booking voucher. We are sorry that you misunderstood the checkout date and time and were confused in this regard and had to seek police help to force the hotel staff to continue your stay. Please understand this this being the peak season the room you were staying in was already booked by another guest who had to check in on the 16 Jun 2024. On off season days we would have extended your visit or allotted you the same or another room despite your booking being only for one night. But in peak season time when all rooms are pre booked and no room is available such adjustments are not possible. Please understand we are here to serve and honour the booking of all our guests.
Review dated 22 Mag 2024
Good & Pleasant Experience
It was a pleasant experience. Property has nice ambience with greenery around …small garden area to relax a bit.
We had breakfast, it was good.
Staff behaviour was amicable.
Few minor things to improve -
Rat creeped into our room, that gives a bit bad picture. Hotel management can do something to avoid such experiences.
Property has nice rooms ( we had a family suite).
It’s about 1 KM away from Mall Road. So either you walk down or take a taxi back and forth. In peak season , taxi fares go very high around ₹200 each side.
Plus, when you have to come back , it’s a climb toward hotel.
If there are old age people, that becomes bit of a challenge & then only option is to take a cab, specially in the evening when you are tired after roaming around whole day.
Overall experience is Good & I will suggest this hotel compare to hotels on Mall Road which charge so high room rents and offer very bad experiences in all aspects.
It has its own car parking , which is a plus point.
We had breakfast, it was good.
Staff behaviour was amicable.
Few minor things to improve -
Rat creeped into our room, that gives a bit bad picture. Hotel management can do something to avoid such experiences.
Property has nice rooms ( we had a family suite).
It’s about 1 KM away from Mall Road. So either you walk down or take a taxi back and forth. In peak season , taxi fares go very high around ₹200 each side.
Plus, when you have to come back , it’s a climb toward hotel.
If there are old age people, that becomes bit of a challenge & then only option is to take a cab, specially in the evening when you are tired after roaming around whole day.
Overall experience is Good & I will suggest this hotel compare to hotels on Mall Road which charge so high room rents and offer very bad experiences in all aspects.
It has its own car parking , which is a plus point.
Review dated 14 Mag 2024
The most Perfect place to plan your stay ....
The hotel gives the vibes of British dream . All rooms clean and neat and really beautiful with good amount of space. Regularly cleaned. The staff was really helpful and continuously ask if something is needed and assured u get great experience with no stress .Mr.Balam from the restaurant was really friendly and gave keen attention personally for any service required . We wanted to go to Cheena peak , an impromptu decision and one of the cleaning staff helped us to arrange the travel and other things instantly within half an hour. Overall other services such as game room , garden , terrace and the view was just cherry on top. Perfect place to go to ....
Review dated 12 Mag 2024
A decent stay
The room was decent and ok. The food service was done by Mr.Balam which was excellent.The food served by them can be eaten by 3-4 people. The morning buffet was very good. Kudos to Mr.Balam 👏👏👏. The room furniture can be developed much more. The restroom can be furnished more. The white tiles in the restroom made the foot stamps. The room had some noises in the midnight which was very disturbing. The restroom and room can be developed much more and more. Overall, it is a decent stay.
Choose how to pay. Always in a safe way.
Naini Tal
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