From the moment you arrive at The Reef Coco Beach, you’ll feel the essence of a genuinely Mexican beachfront town. This intimate, relaxed, and locally- owned property has an easygoing vibe, but with all the amenities you expect from a beach resort in the Riviera Maya. Enjoy the friendly service, lavish buffets, expansive pool, and activities for both kids and adults. Wander off property to nearby 5th Avenue to take in the bustling sites, restaurants, nightclubs, and shopping of the world-famous strip.
Superior Room
This room includes either one King or two double beds, air conditioning, a private bathroom, a hair dryer, a makeup mirror, a TV, a telephone, a mini fridge, an alarm clock, an iron and ironing board, a safety deposit box and a private balcony or terrace.
1 DoubleSuperior Pool View
Camera dotata di 1 letto king size o 2 letti matrimoniali, aria condizionata, bagno privato, asciugacapelli, specchio cosmetico, TV, telefono, mini frigorifero, sveglia, ferro e asse da stiro, cassaforte e balcone o terrazza privati.
Dieses Zimmer verfügt entweder über ein Kingsize-Bett oder zwei Doppelbetten, eine Klimaanlage, ein eigenes Bad, einen Haartrockner, einen Schminkspiegel, einen TV, ein Telefon, einen Mini-Kühlschrank, einen Wecker, ein Bügeleisen und ein Bügelbrett, einen Safe und einen privaten Balkon oder eine Terrasse.
Cette chambre comprend un lit king-size ou deux lits doubles, la climatisation, une salle de bains privative, un sèche-cheveux, un miroir de maquillage, une télévision, un téléphone, un mini-réfrigérateur, un réveil, un fer et une planche à repasser, un coffre-fort et un balcon ou une terrasse privés.
В этом номере есть одна двуспальная кровать или две двуспальные кровати, кондиционер, собственная ванная комната, фен, зеркало для макияжа, телевизор, телефон, мини-холодильник, будильник, утюг и гладильная доска, сейф и собственный балкон или терраса.
这间客房配有一张特大号床或两张双人床、空调、私人浴室、吹风机、化妆镜、电视、电话、迷你冰箱、闹钟、熨斗和熨衣板、保险箱以及私人阳台或露台。
Dieses Zimmer verfügt entweder über ein Kingsize-Bett oder zwei Doppelbetten, eine Klimaanlage, ein eigenes Bad, einen Haartrockner, einen Schminkspiegel, einen TV, ein Telefon, einen Mini-Kühlschrank, einen Wecker, ein Bügeleisen und ein Bügelbrett, einen Safe und einen privaten Balkon oder eine Terrasse.
Cette chambre comprend un lit king-size ou deux lits doubles, la climatisation, une salle de bains privative, un sèche-cheveux, un miroir de maquillage, une télévision, un téléphone, un mini-réfrigérateur, un réveil, un fer et une planche à repasser, un coffre-fort et un balcon ou une terrasse privés.
В этом номере есть одна двуспальная кровать или две двуспальные кровати, кондиционер, собственная ванная комната, фен, зеркало для макияжа, телевизор, телефон, мини-холодильник, будильник, утюг и гладильная доска, сейф и собственный балкон или терраса.
这间客房配有一张特大号床或两张双人床、空调、私人浴室、吹风机、化妆镜、电视、电话、迷你冰箱、闹钟、熨斗和熨衣板、保险箱以及私人阳台或露台。
Premium Room
Premium Room
Premium Room with Partial Ocean View
Air conditioning
Balcony
Bathrobe
Fan
Ironing facilities
Minibar
Outdoor furniture
Private bathroom
Radio
Refrigerator
Shampoo
Shower
Toilet
Towels
TV
Family Superior Room (2 Adults + 2 Children)
Air conditioning
Balcony
Fan
Ironing facilities
Outdoor furniture
Private bathroom
Radio
Refrigerator
Shampoo
Shower
Toilet
Towels
TV
Family Superior Room (3 Adults + 1 Child)
Air conditioning
Balcony
Fan
Ironing facilities
Outdoor furniture
Private bathroom
Radio
Refrigerator
Shampoo
Shower
Toilet
Towels
TV
Family Superior Room (2 Adults + 1 Child)
Air conditioning
Balcony
Fan
Ironing facilities
Outdoor furniture
Private bathroom
Radio
Refrigerator
Shampoo
Shower
Toilet
Towels
TV
Family Premium Room (2 adults + 2 children)
Air conditioning
Balcony
Bathrobe
Fan
Ironing facilities
Minibar
Outdoor furniture
Private bathroom
Radio
Refrigerator
Shampoo
Shower
Toilet
Towels
TV
Family Superior Room ( 1 Adult+ 1 Child)
Air conditioning
Balcony
Fan
Ironing facilities
Outdoor furniture
Private bathroom
Radio
Refrigerator
Shampoo
Shower
Toilet
Towels
TV
Family Premium Room ( 1 Adult+ 1 Child)
Air conditioning
Balcony
Bathrobe
Fan
Ironing facilities
Minibar
Outdoor furniture
Private bathroom
Radio
Refrigerator
Shampoo
Shower
Toilet
Towels
TV
Family Premium Room( 2 Adults+ 1 Child)
Air conditioning
Balcony
Bathrobe
Fan
Ironing facilities
Minibar
Outdoor furniture
Private bathroom
Radio
Refrigerator
Shampoo
Shower
Toilet
Towels
TV
Family Premium Room( 3 Adults+ 1 Child)
Air conditioning
Balcony
Bathrobe
Fan
Ironing facilities
Minibar
Outdoor furniture
Private bathroom
Radio
Refrigerator
Shampoo
Shower
Toilet
Towels
TV
Good to know...
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, 77710 Playa del Carmen, Mexico
City: Playa del Carmen
Region: Quintana Roo
Check-in from 15:00
Check-out until to 12:00
The minimum age for check-in is 18 years old.
Pets
No pets or service animals allowed. Children
Children are welcome. Environmental fee
The hotel will charge the guest 4 $ per room per night upon arrival. This fee is set by the local government as an environmental tax The Reef Coco Beach & Spa- Optional All Inclusive accepts special requests. Add them in the next step!
FAQ Frequently Asked Questions
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Why choose Metour.it as your reliable online travel agency?Metour.it is committed to offering travelers authentic and unforgettable experiences. As a leading trusted online travel agency, we stand out for our dedication to quality, safety and customer satisfaction. Every destination, package and service offered has been carefully selected to ensure an unparalleled travel experience. Furthermore, our expert team is always on hand to assist you at every stage of your journey, ensuring that every detail is taken care of to perfection.
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Are the prices always the same even if the date changes?Prices vary based on various factors which may be seasonal, day of the week, occupancy status of the hotel, promotions, particular fairs in the city and more. The advice, to see the prices, is to enter the dates of your stay and make your own comparisons.
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Is breakfast always included?No, it depends on the rate and whether the structure is organized to offer it or not. Check carefully before booking what is included and what is not and what type of service is offered.
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Can I make special requests?Of course, when booking you will have a field where you can write directly to the property and make your requests. These will be evaluated by the Hotel who will respond directly to you. MeTour is not responsible in this decision-making process.
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What types of beds will I find in the room I booked?The type of bed is usually specified in the room sheet. If you have any special requests or needs you can indicate them at the time of booking by writing them in the "special requests" field which will be forwarded directly to the property. In this process MeTour is not responsible.
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When you book, some facilities offer the possibility of paying directly at the facility. In these cases you will simply be asked to insert your credit (or debit) card to guarantee the booking, but without any charge. The sum will be taken from your credit card only in the cases provided for by the policies and conditions relating to your booking. In other cases, when the Partner does not adopt automatic availability and booking systems, but confirms reservations "manually", then you will be asked to insert your credit (or debit) card to guarantee the reservation, and then be directly charged at the same time as the Partner confirms the booking (within 24-48 hours). At that moment you will receive an email with the booking confirmation and payment.
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How do I know if my card has been pre-authorized?By consulting your credit card balance you will see that your available balance will be temporarily reduced by the amount of your booking. In other cases and depending on the policy of your credit card circuit, you may also find an entry in the monthly summary of card movements: "pending operation". The pre-authorization block, depending on the situation, will be maintained according to the policies and terms and conditions of what has been booked.
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How can I cancel or change my booking?Easy, enter the customer area with your credentials and from there you can modify or cancel your booking. Remember that changing dates or canceling with a refund request depends on the rate you chose when booking.
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Can I transfer my reservation to another person?For this request, contact the property directly which may have a specific policy in this regard or may need further data on the person to whom you want to transfer the booking.
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How can I get help with my booking?Enter the customer area with your credentials and from there you can contact us or by writing through our contact form specifying your booking number and the reason for the contact request. We recommend that you also leave a telephone number where you can be reached in case of need.
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Are there taxes, local charges or extras to be paid directly on site?They are normally clearly indicated in the property sheet or added during the booking phase depending on local regulations or the facility's policies. But even if not clearly indicated, payments may be requested directly to the facility for any tourist taxes, local charges or extras not included in the rate. The advice is to read everything carefully before booking or writing to us through our contact form.
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Are small pets allowed?It is often clearly stated in the property sheet and for this reason we invite you to carefully read their policies. Where not indicated, we invite you to contact us through our contact form for more information.
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We offer a wide range of accommodation, including hotels, holiday homes, holiday villages, bed & breakfasts, resorts, glamping, chalets, historic homes, boutique hotels and much more. Each option is described in detail to help you find the accommodation that best suits your needs and preferences. We also use TripAdvisor reviews to help you decide on the accommodation that's right for you and recommended by other travelers who have reviewed it.How can I book restaurants or catering activities on MeTour.it?
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Our partners follow rigorous anti-Covid safety protocols, including regular sanitization and social distancing. You can find specific details in the individual accommodation and activity sheets -
Covid 19 Reservations/Cancellations/Changes of Dates/Refunds:
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For reservations made we advise you to keep in mind the risk related to Coronavirus (COVID-19) and related government measures. If you book a rate that is not “flexible” or “non-cancellable” or “non-changeable”, you may not be entitled to a refund in the event of cancellation or to a refund. Any requests for cancellation or date changes will be handled based on the policy of the rate chosen at the time of booking and any consumer protection laws. In uncertain times like these, MeTour recommends booking with rates that allow free cancellation or date changes, so that if you have to change plans or restrictions arise, you can cancel for free up to the deadline set by the structure.
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Covid-19: travel restrictions and adviceMeTour encourages its Partners to follow a careful prevention policy towards the Covid-19 pandemic, promoting those structures with strict sanitization and control protocols and monitors any contagion situations by blocking reservations towards those structures or places that are particularly affected. However, since we cannot intervene directly on the structures, which are independent from MeTour, the advice is to check whether there are travel restrictions in place before booking and reaching the structure. In fact, travel may only be authorized for specific reasons and, in particular, travel for tourist purposes may not be permitted. We recommend that you visit the government websites of the various countries in the world of destination, the website of the WHO (World Health Organization) and local government bodies, official information sites and, last but not least, the website of the Booked Facilities. . MeTour is not responsible for the content of the aforementioned sites, but recommends consulting news that is as up to date as possible.
Travelers Choice
4.0
Very good
7.867 reviews
#57 of 378 hotels in Playa del Carmen
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Review dated 02 Lug 2024
Week in paradise
Great stuff, fun activities, beautiful day at pool, Boris is a great guy, always joking around, my personal experience was really great, i had so much fun, everyday was chill, Al the people here are very kind and very helpful for every situation. I know for sure that I’ll be back. THIS IS THE PLACE! Kenia and Miriam are very nice and they are the girl who lead every activity.
Review dated 01 Lug 2024
Fun time!
-The pool and beach facilities were excellent. The entertainment team, including Borris, Myriam, Katrina, and Edgar, provided exceptional service and organized enjoyable activities in the pool and captivating shows in the evenings. Thank you guys u r the best!
The restaurant, housekeeping, and bar staff were consistently friendly and efficient in their service.
The guest rooms were well-maintained, clean, and offered a pleasant view of the ocean from the balcony.
The hotel's location is highly convenient, within walking distance of the city center.
One area for improvement lies in the cleanliness of the hot tubs. Additionally, the sales staff responsible for promoting tours, memberships, and spa services exhibited excessive persistence in their sales efforts, they would follow u around the resort which may be perceived as intrusive by guests.
The restaurant, housekeeping, and bar staff were consistently friendly and efficient in their service.
The guest rooms were well-maintained, clean, and offered a pleasant view of the ocean from the balcony.
The hotel's location is highly convenient, within walking distance of the city center.
One area for improvement lies in the cleanliness of the hot tubs. Additionally, the sales staff responsible for promoting tours, memberships, and spa services exhibited excessive persistence in their sales efforts, they would follow u around the resort which may be perceived as intrusive by guests.
Review dated 27 Giu 2024
Exceptional Fun and Excitement with Boris and His Animation Team!
We had an absolutely fantastic time at the resort, thanks to the incredible efforts of Boris and his amazing animation team! Every day was filled with fun and excitement, from the hilarious activities to the thrilling competitions in the pool. Boris and his crew brought so much energy and enthusiasm, making each moment memorable and enjoyable for all ages. Their creativity and dedication truly made our stay special. Thank you, Boris, and the entire animation team, for the unforgettable experiences and the laughter-filled days. We can't wait to come back!
Dear guest,
Thank you for sharing your exceptional experience with us.
We are delighted that Boris and the animation team made your stay at our resort so enjoyable and filled with excitement. It is wonderful to know that their energy, creativity, and enthusiasm added such a memorable touch to your vacation.
We eagerly look forward to welcoming you back.
Warm regards,
Lizeth Arratia
Hospitality Manager
Thank you for sharing your exceptional experience with us.
We are delighted that Boris and the animation team made your stay at our resort so enjoyable and filled with excitement. It is wonderful to know that their energy, creativity, and enthusiasm added such a memorable touch to your vacation.
We eagerly look forward to welcoming you back.
Warm regards,
Lizeth Arratia
Hospitality Manager
Review dated 24 Giu 2024
It was awesome!
The service was great and all the staff was very friendly and all the rooms were clean and well kept. This is my first inclusive resort and it definitely didn't disappoint so I will be recommending it to my family and friends in the future. I also really like the pool and easy access to the beach!
Dear guest,
Thank you for taking the time to share your experience with us. We are delighted to know that you had an enjoyable stay and that our service, cleanliness, and friendly staff contributed positively to your visit.
It is gratifying to know that your first experience at an all-inclusive resort was a positive one, and we appreciate your intention to recommend us to your family and friends.
We look forward to the opportunity to welcome you back for another memorable stay in the future.
Best regards,
Lizeth Arratia
Hospitality Manager
Thank you for taking the time to share your experience with us. We are delighted to know that you had an enjoyable stay and that our service, cleanliness, and friendly staff contributed positively to your visit.
It is gratifying to know that your first experience at an all-inclusive resort was a positive one, and we appreciate your intention to recommend us to your family and friends.
We look forward to the opportunity to welcome you back for another memorable stay in the future.
Best regards,
Lizeth Arratia
Hospitality Manager
Review dated 22 Giu 2024
Poorly run
Went there for an event. It was pouring rain. The security keeps saying parking lot is full. However, cars are leaving the parking lot but security keeps saying the lot is full. Had to go outside property to find private parking and due to the heavy rain, I had take a taxi to property. When I confronted manager on duty, he went out and said there are many parking spaces available to park. Get the act straight. Many choices to choose from and will gladly skip this resort. How can this property be managed correctly if they can't even figure out the parking situation?
Dear client,
Thank you for taking the time to provide feedback on your recent visit to our resort. We sincerely apologize for the inconvenience you experienced with our parking situation during the event. Your comments are important to us as they help us identify areas needing improvement.
We regret that you had difficulty finding parking and that our communication regarding parking availability was inconsistent. We understand how frustrating it must have been to seek alternative parking and then take a taxi back to the property, especially under the adverse weather conditions.
Rest assured, we have addressed this issue with our security team to ensure more accurate and timely information is provided to our guests and visitors in the future.
We hope to have the opportunity to better serve you in the future.
Kind regards,
Lizeth Arratia
Hospitality Manager
Thank you for taking the time to provide feedback on your recent visit to our resort. We sincerely apologize for the inconvenience you experienced with our parking situation during the event. Your comments are important to us as they help us identify areas needing improvement.
We regret that you had difficulty finding parking and that our communication regarding parking availability was inconsistent. We understand how frustrating it must have been to seek alternative parking and then take a taxi back to the property, especially under the adverse weather conditions.
Rest assured, we have addressed this issue with our security team to ensure more accurate and timely information is provided to our guests and visitors in the future.
We hope to have the opportunity to better serve you in the future.
Kind regards,
Lizeth Arratia
Hospitality Manager
Choose how to pay. Always in a safe way.
Playa del Carmen
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