Welcomhotel by ITC Hotels, Dwarka, New Delhi

Delhi - India

Map
Located in Dwarka, 20 minutes away from the International & Domestic Airports in New Delhi, Welcomhotel Dwarka is a fitting tribute to its location and evokes the warmth and cosmopolitan panorama of the capital city. An enduring expression of efficiency and luxury, the hotel offers the comfort of home in a distinctive ambience, facilities and services for both business and leisure travellers alike.

The Hotel offers a range of accommodation across its 392 elegant, well equipped rooms and suites.

The cuisine offering, rich with ITC Hotels’ brands, comprises of Kebabs & Kurries - a specialty Indian restaurant and Pavilion 75, the all day dining restaurant and Shanghai Club - a signature restaurant serving authentic Chinese cuisine.

State-of-the-art conference facilities of close to 1600 meter square including two spacious banquet venues and two meeting rooms, provide ample room to deliberate or celebrate any occasion.
Choose your rooms

Deluxe Room

Air conditioning
Bathroom
Bathroom amenities (free toiletries)
Coffee/Tea maker
Desk
Free Toiletries
Internet facilities
Minibar
Shampoo
Shower
Wireless internet connection (Wifi)
Capacity: 2 adults
Maximum number of Guests:2
Dimensions:31 m2
Large Double1 Large Double151-180cm

New Year Package (Gala Dinner + Unlimited Premium Beverages + DJ Night)

Air conditioning
Bathrobe
Bathroom
Bathroom amenities (free toiletries)
Cable television
Ceiling fan
chocolate/cookies
Coffee/Tea maker
Conditioner
Desk
Dining table
Feather pillow
Free Toiletries
Hair Dryer
High Definition (HD) Flat Panel Television
Internet facilities
Ironing facilities
Minibar
Pool towels
Private bathroom
Safe Deposit Box
Satellite Channels
Shampoo
Shower
Slippers
Sofa
Toilet
Towels
TV
Wake Up Service
Wardrobe/Closet
Wireless internet connection (Wifi)
Capacity: 2 adults
Maximum number of Guests:2
Dimensions:31 m2
Large Double1 Large Double151-180 cm
Services offered by Welcomhotel by ITC Hotels, Dwarka, New Delhi
Currency exchange
Elevators
Fitness Center
Express Check-in/Check-out
Housekeeping - daily
Restaurant
Room service
Safe
Accessible parking
Laundry
Breakfast
Non-smoking rooms
Heating
Newspaper
Breakfast in the room
Designated smoking area
Kid-friendly buffet
Fitness
Personal trainer
Toilet with grab rails
24-hour front desk
Air conditioning
Car rental
Good to know...
Plot No 3, District Centre, Sector 10, Dwarka, Dwarka, 110075 New Delhi, India
City: Delhi
Region: Delhi
(IN) India Map
Check-in from 15:00
Check-out until to 12:00
☝️ Local currency:   ₹ (INR)   Indian Rupee
☝️ Time zone:   Asia/Kolkata
Welcomhotel by ITC Hotels, Dwarka, New Delhi accepts special requests. Add them in the next step!
FAQ Frequently Asked Questions
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    By consulting your credit card balance you will see that your available balance will be temporarily reduced by the amount of your booking. In other cases and depending on the policy of your credit card circuit, you may also find an entry in the monthly summary of card movements: "pending operation". The pre-authorization block, depending on the situation, will be maintained according to the policies and terms and conditions of what has been booked.
  • How can I cancel or change my booking?
    Easy, enter the customer area with your credentials and from there you can modify or cancel your booking. Remember that changing dates or canceling with a refund request depends on the rate you chose when booking.
  • Can I transfer my reservation to another person?
    For this request, contact the property directly which may have a specific policy in this regard or may need further data on the person to whom you want to transfer the booking.
  • How can I get help with my booking?
    Enter the customer area with your credentials and from there you can contact us or by writing through our contact form specifying your booking number and the reason for the contact request. We recommend that you also leave a telephone number where you can be reached in case of need.
  • Are there taxes, local charges or extras to be paid directly on site?
    They are normally clearly indicated in the property sheet or added during the booking phase depending on local regulations or the facility's policies. But even if not clearly indicated, payments may be requested directly to the facility for any tourist taxes, local charges or extras not included in the rate. The advice is to read everything carefully before booking or writing to us through our contact form.
  • Are small pets allowed?
    It is often clearly stated in the property sheet and for this reason we invite you to carefully read their policies. Where not indicated, we invite you to contact us through our contact form for more information.
 
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  • Covid 19 Reservations/Cancellations/Changes of Dates/Refunds:
  • For reservations made we advise you to keep in mind the risk related to Coronavirus (COVID-19) and related government measures. If you book a rate that is not “flexible” or “non-cancellable” or “non-changeable”, you may not be entitled to a refund in the event of cancellation or to a refund. Any requests for cancellation or date changes will be handled based on the policy of the rate chosen at the time of booking and any consumer protection laws. In uncertain times like these, MeTour recommends booking with rates that allow free cancellation or date changes, so that if you have to change plans or restrictions arise, you can cancel for free up to the deadline set by the structure.
 
  • Covid-19: travel restrictions and advice
    MeTour encourages its Partners to follow a careful prevention policy towards the Covid-19 pandemic, promoting those structures with strict sanitization and control protocols and monitors any contagion situations by blocking reservations towards those structures or places that are particularly affected. However, since we cannot intervene directly on the structures, which are independent from MeTour, the advice is to check whether there are travel restrictions in place before booking and reaching the structure. In fact, travel may only be authorized for specific reasons and, in particular, travel for tourist purposes may not be permitted. We recommend that you visit the government websites of the various countries in the world of destination, the website of the WHO (World Health Organization) and local government bodies, official information sites and, last but not least, the website of the Booked Facilities. . MeTour is not responsible for the content of the aforementioned sites, but recommends consulting news that is as up to date as possible.
TripAdvisor
4.5
Excellent
TripAdvisor
6.195 reviews
#63 of 3,723 hotels in New Delhi
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
422shivanshus
Review dated 05 Lug 2024
One of the finest property in delhi
It was great experience all the staff are very professional helpful I would recommend it one of the finest property in Delhi there dine in are awesome also have pool area with trainer nice hospitality and great experience in the hotel thanks shreya
Priyanka677
Review dated 05 Lug 2024
Great Staff on reception
Room was good, amenities are good nice stay. Recomended for next visit staff was so nice humble staff Ns. Maya and Ms. Shreya were so so helpful on the reception 🙏🙏🙏🙏🙏🙏 thank you for your kind service guys we love this hotel and staff too
Coastal54166602246
Review dated 05 Lug 2024
Great experience
Stay was pleasant and relaxing , the staff is helpful yanshika and Shreya is great people on reception overall experience in the hotel was great service was nice and staff so helpful like family superb experience in the hotel my personally advise come this hotel
gajendram2019
Review dated 04 Lug 2024
Nice Hotel
Nice place to stay. Nice environment. Rooms are so clean ..hospitality was excellen and great stay in the hotel😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊 staff was nice and great Shreya is so helpful and nice staff 😊😊😊😊😊😊😊😊😊😊😊😊😊
anoop1959
Review dated 02 Lug 2024
ITC welcome dwarka delhi
WE STAYED ITC WELCOME DWARKA DELHI for 4 days very good ambience positive vibes Duty managers Hemraj ,Sameer, Maya ,mohit, chand n soniya very warm welcome n they gave us superb n fantastic service with their smiling face n taik very politely always 24/7 they are ready to help theirs guests .very fast check in n check out all staff was trained i liked their services next time I will stay without a doubt from airport to this hotel easy accessble safe n secure rooms are very spacious n comfortable i recommend to everyone to visit this property no need to see another property in delhi very convenient to go anywhere in delhi we enjoyed this property BREAKFAST was very good huge varieties was there we enjoyed their breakfast restaurant manager pramila, Priyanka,,jitendra kumar,,kunal, jitendra sing,sushma Neha n madan was present there n help all guests to their smiling face n very warm welcome we enjoyed breakfast their superb n fantastic service housekeeping also very good they clean rooms with sanitizer they provided all necessary toiletries they are their job with smiling face thanks to all ITC welcome hotels staff 🌟🌟🌟🌟🌟🌟🌟
delo789
Review dated 12 Giu 2024
Hôtel de standing
Très bon accueil, chambre spacieuse et silencieuse.
La restauration est de qualité ( attention parfois très épicée 🥵), nous sommes en Inde c'est normal 😋 , prestations nombreuses : bar, piscine, salle de sport...et la climatisation, indispensable avec 45C
Dear Guest,

Greetings from Welcomhotel By ITC Hotels, Dwarka!

I would like to take this opportunity to thank you for choosing to stay at Welcomhotel By ITC Hotels, Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.
We are most delighted to know that you had a perfect experience and enjoyed the warm services.
Welcomhotel By ITC Hotels, Dwarka looks forward to your continued visits.

Yours sincerely,
Nishant Negi
General Manager

Roam21062661047
Review dated 03 Mag 2024
Kanchan es una increíble mese y anfitriona
Es un increíble lugar para comer y disfrutar, la atención de Kanchan es increíble y muy agradable, el lugar es magnífico y demasiado agradable, si regresara a India sin duda volvería a regresar a India volvería a regresar a estaré
Dear Guest,

Greetings from Welcomhotel By ITC Hotels, Dwarka!

I would like to take this opportunity to thank you for choosing to stay at Welcomhotel By ITC Hotels, Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.
We are most delighted to know that you had a perfect experience and enjoyed the warm services.
Welcomhotel By ITC Hotels, Dwarka looks forward to your continued visits.

Yours sincerely,
Nishant Negi
General Manager
Punchounette
Review dated 26 Mar 2024
Hotel très correct
Hotel bien situé proche aéroport. Literie très confortable et propre. Chambre spacieuse. Salle de bains avec nécessaire de toilette. Seul l accueil est un peu froid. Restauration variée, fruits legumes et choix de desserts. Petit déjeuner très correct
Dear Guest,

Greetings from Welcomhotel By ITC Hotels, Dwarka!

I would like to take this opportunity to thank you for choosing to stay at Welcomhotel By ITC Hotels, Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.
We are most delighted to know that you had a perfect experience and enjoyed the warm services.
Welcomhotel By ITC Hotels, Dwarka looks forward to your continued visits.

Yours sincerely,
Nishant Negi
General Manager
Girella
Review dated 06 Mar 2024
Comodo per l'aeroporto.
Abbiamo soggiornato in questo hotel, abbastanza vicino all'aeroporto in attesa di un volo il giorno dopo. Questo ci ha consentito di arrivare in aeroporto senza eccessivi problemi di traffico.
L'hotel è molto grande. Nonostante la presenza di molte persone l'accettazione è stata sbrigata rapidamente.
La nostra camera, arredata in stile moderno era spaziosa, luminosa e pulita. Era dotata di bollitore per fare il caffè o il tè.
Cena e colazione sono servite a buffet. I piatti proposti erano tipici piatti indiani con pochi piatti non speziati. La gestione della colazione era un po' confusionaria ed i camerieri piuttosto latenti.
Dear Guest,

Greetings from Welcomhotel By ITC Hotels, Dwarka!

I would like to take this opportunity to thank you for choosing to stay at Welcomhotel By ITC Hotels, Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.

We are most delighted to know that you had a perfect experience and enjoyed the warm services.

Welcomhotel By ITC Hotels, Dwarka looks forward to your continued visits.

Yours sincerely,
Nishant Negi
General Manager
Getaway58504688276
Review dated 23 Nov 2023
Très belle expérience avec
Travail de qualité et très bon accueil. Accueil nettoyage de qualité. Je le recommande vivement aux étrangers Le service de monsieur BASSIST est agréable. Location was very good food also very testy lobby very clean
Dear Guest,

Greetings from Welcomhotel Dwarka By ITC Hotels!

I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.

We look forward to welcoming you back on your next visit.

Yours sincerely,
Nishant Negi
General Manager
kamar0ua
Review dated 22 Nov 2023
Dans l’ensemble c’est bon
Chambre bien entretenue
Agent d’entretien des chambre BASSIST très professionnel
Le petit déjeuner est assez bien riche avec une bonne variété de mets
Petit bémol il n’y a pas assez d’équipements dans la douche. Par exemple il n’y de lait corporel,
Dear Guest,

Greetings from Welcomhotel Dwarka By ITC Hotels!

I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.

At the onset please accept my apologies for the difficulties experienced by you during your stay. Your feedback has been addressed and we will ensure that required measures are taken to check and rectify issues.

We look forward to welcoming you back on your next visit.

Yours sincerely,
Nishant Negi
General Manager
J4091BDsabrinam
Review dated 19 Nov 2023
Renovierungsbedürftiges Hotel
Geräumige Zimmer mit bequemen Betten. Aber das Hotel ist schon in die Jahre gekommen und renovierungsbedürftig. Der Spa Bereich war geschlossen. Aber der Pool zugänglich. Sehr gutes Frühstück und Abendessen mit jedoch überteuerten Getränkepreisen (2x Cola 250 ml ca. 8€). Die Hotellobby ist sehr schön und ansprechend. Die Gegend ist nicht so schön.

Dear Guest,

Greetings from Welcomhotel Dwarka By ITC Hotels!

I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.

At the onset please accept my apologies for the difficulties experienced by you during your stay. Your feedback has been addressed and we will ensure that required measures are taken to check and rectify issues.

We look forward to welcoming you back on your next visit.

Yours sincerely,
Nishant Negi
General Manager

995evib
Review dated 28 Ott 2023
Immer wieder gerne
Geräumige Zimmer sehr freundliches Personal, die Betten sind unglaublich gut, habe lange nicht mehr soo gut geschlafen. Die Umgebung ist nicht so berauschend. Aber das Frühstück in diesem Hotel ist unglaublich gut. Abe dessen war nicht so gut möglich, weil wir nur mit Frühstück gebucht hatten. Aber auf der Rückseite des Hotels kann man in der Mail super lecker essen, für fast keinen Preis. Hervorheben möchte ich eine Angestellte mit dem Namen Jyoti, sie ist sehr hilfsbereit und sehr sehr freundlich und nett!!!
Dear Guest,

Greetings from Welcomhotel Dwarka By ITC Hotels!

I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.

We look forward to welcoming you back on your next visit.

Yours sincerely,
Nishant Negi
General Manager

ingridsT9321IS
Review dated 06 Ott 2023
Klasse, gerne wieder
Sehr zuvorkommendes Personal, schönes Hotel, geräumige Zimmer mit großer begehbarer Dusche, welcome Drink, Wasser auf dem Zimmer. Sehr reichhaltiges, leckeres Frühstück. Besonders nette Begrüßung durch die Angestellte Jyoti, eine ausgesprochen freundliche und aufgeschlossene junge Dame, die auch gute Tipps gab zum Einkaufen und Besichtigungen in Delhi.
Lieber Gast,

Grüße vom Welcomhotel Dwarka von ITC Hotels!

Ich möchte diese Gelegenheit nutzen, um Ihnen dafür zu danken, dass Sie sich für einen Aufenthalt bei uns entschieden haben und für Ihr Feedback.

Wir freuen uns, Sie bei Ihrem nächsten Besuch wieder bei uns begrüßen zu dürfen.

Dein,
Nishant Negi
Hauptgeschäftsführer
Sahra_1996
Review dated 06 Ott 2023
Très bien
La chambre était parfaites et spacieuse, la literie très confortable, surtout la salle de bain je recommande fortement cet hôtel à New Delhi, bon restaurant. Personnel très agréable et sympathique !
Cher invité,

Salutations du Welcomhotel Dwarka By ITC Hotels !

Je voudrais profiter de cette occasion pour vous remercier d'avoir choisi de rester avec nous et pour vos commentaires.

Au plaisir de vous accueillir à nouveau lors de votre prochaine visite.

Cordialement,
Nishant Negi
Directeur général
garotadeipanema3
Review dated 17 Set 2023
Un buen desayuno en un buen hotel
El hotel ofrece todas las comodidads de un hotel de categoria internacional.
De resaltar el desayuno. Aunque prevalecen las opciones para la clientela india, hay variedad para los occidentales. No ha sido el mejor desayuno de mi vida pero quizás el mejor de nuestro circuito de 15 dias por la India.
Un solo problema. Está muy lejos del centro de la ciudad. Se pierden dos horas para ir y volver de las zonas turísticas. Es como si estoy en Madrid y me alojan en Segovia....
Querido invitado,

¡Saludos desde Welcomhotel Dwarka By ITC Hotels!

Me gustaría aprovechar esta oportunidad para agradecerle por elegir quedarse con nosotros y por sus comentarios.

Esperamos darle la bienvenida nuevamente en su próxima visita.

Tuyo sinceramente,
Nishant Negi
Gerente general
Ermione77
Review dated 01 Set 2023
Non male!
Assolutamente in linea con gli hotel indiani di questa categoria: ambienti moderni , stanze spaziose, personale disponibile, tutto sommato pulito.
Una nota di merito per il buffet particolarmente vario.
Caro ospite,

Un saluto dal Welcomhotel Dwarka By ITC Hotels!

Vorrei cogliere l'occasione per ringraziarvi per aver scelto di restare con noi e per il vostro feedback.

Non vediamo l'ora di darti il ​​benvenuto alla tua prossima visita.

Cordiali saluti,
Nishant Negi
Direttore generale
ielenia77
Review dated 14 Lug 2023
Ottimo
Enorme strutturata estremamente curata, pulita e ben tenuta. Il personale accogliente. La cena, servita a buffet, offriva una buona varietà di piatti, indiani ed internazionali. La camera ed il bagno erano veramente grandi.
Dear Guest,

Greetings from Welcomhotel Dwarka!

I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka and for your feedback.

Welcomhotel Dwarka looks forward to welcoming you back on your next visit.

Yours sincerely,
Nishant Negi
General Manager
Islita
Review dated 10 Lug 2023
No nos gustó
Nos quedamos porque nuestro vuelo salía de madrugada y necesitábamos un hotel donde esperar hasta entonces y operador nos dejo allí.
Las habitaciones son viejas y el mobiliario antiguo.
El baño es sin duda lo peor.
Mucha gente en el restaurante del hotel porque también puedes cenar sin ser huésped del hotel.
Además hay obra por un zona comercial que están haciendo.
Dear Guest,

Greetings from Welcomhotel Dwarka!

I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka and for your feedback.

Welcomhotel Dwarka looks forward to welcoming you back on your next visit.

Yours sincerely,
Nishant Negi
General Manager
zhao911
Review dated 21 Mag 2023
Buon albergo vicino all'aereoporto
Hotel molto pulito, stanze perfette da quel punto di vista, bagni spaziosi, buona posizione rispetto all'aeroporto, buona cucina per una pausa dalle spezie! Comodo fra un trasferimento e l'altro, distante dal centro quindi non adattissimo per visitare Delhi. Samiksha é stata molto gentile e d'aiuto!
Dear Guest,

Greetings from Welcomhotel By ITC Hotels, Dwarka!

I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.

We are most delighted to know that you had a perfect experience and enjoyed the warm services, fine dining and accommodation.

Welcomhotel Dwarka looks forward to your continued visits.

Yours sincerely,
Nishant Negi
General Manager
Apollo011
Review dated 29 Apr 2023
Verbesserungswürdig
Wir waren für eine Nacht auf einer Rundreise in dem Hotel. Das Hotel ist zur zeit eine große Baustelle. Wir konnten vor dem eigentlichen check in schon in unser Zimmer. Was negativ war ist das der Safe nicht ging und auch nicht bis zum Abend repariert wurde wie angekündigt. Zum Abendessen kamen wir so um 21 Uhr und da war kein Tisch wieder hergerichtet so das man sich selbst Besteck usw. besorgen musste.Das Buffet war auch schon sehr geplündert und wurde nichts Neues mehr nachgelegt.
Dear Guest,

Thank you for choosing to stay with us and taking the time to give us your valuable feedback.

At the outset please accept our apologies for any inconvenience caused. We have noted your feedback and can well understand your concern.

We firmly believe that there is always a room for improvement and would love to work on suggestions.

I have shared your feedback with the team and assure you that we have taken necessary corrective actions to ensure that we are able to deliver better experiences in the future. It is our constant endeavour to provide our guests with the best services and facilities.

Welcomhotel Dwarka looks forward to welcoming you back on your next visit.

Yours sincerely,
Nishant Negi
General Manager
Laly912
Review dated 12 Apr 2023
"Gran hotel"
Me pareció un hotel excelente, amplia habitación , cómoda, bien decorada, con TV, wifi, y lo que más me agradó encontrar en la habitación hervidor y todo lo necesario para tomar un té o un café.
Ofrece un buen servicio buffet al desayuno, almuerzo y cena.
¡¡Lo recomiendo!!
Dear Guest,

Greetings from Welcomhotel By ITC Hotels, Dwarka!

I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.

We are most delighted to know that you had a perfect experience and enjoyed the warm services, fine dining and accommodation.

Welcomhotel Dwarka looks forward to your continued visits.

Yours sincerely,
Nishant Negi
General Manager
E6113AAraquelc
Review dated 09 Apr 2023
Comfortable stay in Welcom
El hotel estuvo muy bien!! La calidad de la habitación fue muy buena. El buffet es variado y completo. Sus trabajadores son muy amables, es especial pooja que nos ayudó mucho en todo. El hotel está cerca del aeropuerto, y aunque se encuentre fuera de la ciudad se accede muy fácil al centro.
Dear Guest,

Greetings from Welcomhotel By ITC Hotels, Dwarka!

I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.

We are most delighted to know that you had a perfect experience and enjoyed the warm services, fine dining and accommodation.

Welcomhotel Dwarka looks forward to your continued visits.

Yours sincerely,
Nishant Negi
General Manager
Excursion58288985090
Review dated 20 Mar 2023
Sono comodo
Albergo molto bello sono soddisfatto le camere sono belle si mangia molto bene
Le persone sono simpatici pooja Himansu sono simpatici e vipin fare colazione bene ci sono tante cose di mangiare
Grazie mille a tutti
Dear Guest,

Greetings from Welcomhotel By ITC Hotels, Dwarka!

I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.

We are most delighted to know that you had a perfect experience and enjoyed the warm services, fine dining and accommodation.

Welcomhotel Dwarka looks forward to your continued visits.

Yours sincerely,
Nishant Negi
General Manager
erode_terribile
Review dated 09 Mag 2022
Luxury - sicher nicht!
Älterer Kasten welcher die Luxuszeit verpasst hat. Das Personal zuerst fragen ob sie englisch sprechen sonst ist es hoffnungslos. Ausser Tips verstehen sie nichts. Wenig welche englisch sprechen und reden. Die Klimaanlage war auf Tiefkühlen eingestellt. Um die zu ändern braucht es einen Techniker. Einen Tag später war die Klimaanlage wieder verstellt ebenso der TV. Ich nehme an durch die Roomboys. Im Bad war alles für eine Person vorhanden also wieder warten. Room service ist ein Name aber keine Verpflichtung. Erstes mal wurde es vergessen das zweite mal dauerte es 30 Min.
DAS BESTE war die Küche die hat aber seinen Preis. Das Servierpersonal benötigt einen Sprachkurs und ein benimm Kurs.
Wenn man etwas über die ausgezeichnete Indische Weine fragt kommen ca. 3-4 Personen um zu klären ob der Wein süsslich oder trocken ist. Für diesen Preis sollte man aufmerksames trainiertes Personal haben. Serviert wird das Essen mit Blick auf irgendetwas aber nicht auf den Gast!
Dear Guest,

Greetings from Welcomhotel Dwarka!

I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka and for your feedback.
It is a concern to know that your stay at our hotel was not up to the quality that we strive to offer at all times. We have made a note of your important feedback.

Request you to kindly give us an opportunity to "make amends" and re-establish credibility with you. While, we do regret the experience you had, rest assured that we are looking into the cause of this experience.

I am sanguine that you shall note the difference on your next visit.

We hope to be able to match up to your expectations in the future.

Yours sincerely,
Nishant Negi
General Manager
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