West All Suites Hotel Ashdod

Soggiorno di lavoro , purtroppo il servizio di check in è risultato essere molto lento e l'inglese parlato non è fluido. La camera ampia e spaziosa necessita di essere meglio isolata dall'esterno . Aria fredda che entrava da tutte le parti. La colazione va migliorata ed ampliata pensando anche a chi non è israeliano

L’azienda per la quale lavoro ha prenotato due camere di cui una tre persone ed una da due persone.
So perfettamente che avrebbe dovuto prenotare 5 stanze ma per qualche strana ragione ne ha prenotate solo due.
Ciò che è vergognoso è stato darci una camera da tre in cui c’erano due letti ed un divano su cui è stato poggiato un piumone.
Se la direzione non fosse stata disonesta avrebbe dovuto dichiarare di non avere camere da tre letti e rifiutarsi categoricamente di mettere una terza persona a dormire su un divano.
Alle nostre rimostranze con il personale dell’hotel questi sono stati irremovibili e non ci hanno proposto nessuna soluzione alternativa. Avevamo chiesto anche se fosse possibile pagare un supplemento ed avere stanze singole e non si sono neppure prodigati per farci un preventivo.
Viaggio regolarmente in tutto il mondo ma non ho mai trovato un hotel con un servizio scadente come questo.

Una buena habitacion con 2 ambientes y amplio balcon corrido con vista al mar. Minibar y hervidor electrico. Baño amplio. Habitacion bien equipada grande y limpia. Detalles de recepcion. Personal de recepcion muy amable. El bar con una muy reducida opción de comida (no tiene restaurante) y si no se desea salir del hotel a cenar dificulta mucho. Personal del bar poco profesional. Desayuno no acorde con el nivel de precio del hotel. Estacionamiento propio.

Dear Carlos B.

Thank you very much for your comments.
I was pleased to read that you found our front desk staff with a professional and courteous attitude.
I apologize you have found our Bar staff not fitting and we have taken this comment to our attention.
I hope we will have the pleasure of hosting you once again and seeing you among our returning guests.

- Sincerely
Bar Harel,
Guest Relations Manager.

Tres fortes odeurs de cigarettes ou de marijuana venant de la chambre voisine
Malgré mes remarques, les voisins n'ont jamais cessé de fumer, et l'hôtel n'a rien pu faire et a refusé de me changer de chambre
Non seulement l'hotel est dans l'incapacité de faire respecter les règles de "non smoking" mais en plus l'air conditionné véhicule les odeurs d'une chambre à l'autre
C'st dommage car le reste était tres correct

Dear jonelsjoh.

Thank you for taking the time you took in writing the review.
I am sorry to read that your overall stay did not meet your expectations and we wish to sincerely apologize for all the inconvenience you commented on the site.
Some issues could have been rectified during your stay as my team and I are available to guests all the time.
I wish to assure you that we at West Boutique Hotel are sincere in our aim to ensure that our guests receive a high standard of service and accommodation.
Regarding your comment about the enforcement we do in our hotel, unfortunately sometimes guests won't follow our guidelines but as a part of our terms and rules they will suffer the consequences of a fine on smoking in the room, but, guests are permitted to smoke in the balcony with the balcony's door closed.
If guests who came across other guests from a nearby room smoking in the balcony, to prevent discomfort the guests can close the balcony door so the cigarettes smoke won't enter the room.
Additional to that, I would like correct you about our air-conditioner tubes, each room has it's individual suction system and exhaust system.
Your comments are very important to us and enable us to check ourselves and improve our level of service.
I hope to see you again among our guests, Sincerely, Bar Harel, Guest Relations Manager.

Excellent séjour hôtel top et personnel extrêmement gentil et professionnel. Nous n’y avons passé qu’une seule nuit mais tout était parfait. Pleins de petites attentions qui rendent le séjour très agréable. Merci

Dear dodorithe.

Thank you very much for your kind words, it's been a pleasure hosting you as one of our guests in our hotel and glad you have enjoyed your stay.
We hope to see you back in the near future as one of our returning guests.
Warm regards,
- Bar Harel, Guest Relation Presentative.

LA CLASSE !!! Un hôtel digne d'un Palace Hôtel. Très bonne réception, le personnel est a vos petits soins. Les chambres très accueillantes, très soignées, très propres, et très spacieuses. La terrasse face à la mer est très sympathique. Que du bonheur ...

Dear Educnatune,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roni Yehezkel, Guest Relations Manager.

Muy agradable. Lo mejor en Ashdod . Muy cómodo. Cerca de todo . Ideal para pasearse por la playa. Todo de muy buena calidad. El desayuno es impresionante, no se compara con otros, muy completo y más. Habitaciones amplias y luminosas. Dan al mar.

Dear Ale,
Thank you for taking the time to post your review. We were delighted to read that you enjoyed your stay with us. Your kind words about our staff were gladly forwarded to them. The most important task of our hotel management and staff is ensuring the absolute satisfaction and enjoyment of all our guests.
We look forward hosting you once again on your next visit. Sincerely, Roni Yehezkel, Guest Relations Manager.

Nous avons séjourné 1 nuit à l'hôtel West Boutique d'Ashdod et avons adoré. Des chambres immenses (de véritables mini-suites), un grand balcon avec belle vue dégagée sur la mer. Personnel également au top. Très belle piscine, malgré le fait qu'elle soit couverte par le toit on profite bien de la vue aérée. Nous reviendrons avec grand plaisir :)

Dear Yael,
Thank you for your kind feedback concerning your stay with us.
I am happy to learn you enjoyed your stay and that we all managed to serve you according to our high standards of service.
We hope to have the pleasure of hosting you again with us in the future.
Sincerely, Maayan Zilberman, Guest Relations Manager.

accueil royal petits déjeuners excellents et très variés services haute couture

repas et buffets royaux chambres toujours impeccables avantage:chaque suite peut

loger un couple et deux enfants retournerais volontiers au plus vite

Dear Mr. Attias,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely, Maayan Zilberman, Guest Relations Manager.

- sehr aufmerksames Personal
- bestes Früchstück mit reichhaltigem Angebot
- fantastische Aussicht auf das Mittelmeer
- Strand, Restaurants, Bars in der Nähe
- sehr gepflegte Lobby
- schnelles Internet

Dear Guest,
Thank you for taking the time to post your review.
We were delighted to read that you enjoyed your stay with us.Your kind words about our staff were gladly forwaded to them.
We look forward hosting you again on your next visit.
Best regards

Andiamo spesso al West Tamares di Ashdod, fin dalla sua inaugurazione, perché ci siamo sempre trovati bene.
Bel posto sul mare, piscina piccola, ma comoda e ben posizionata. Camere grandi, vista mare. Per noi c'è tutto e anche di più, ma quello che apprezziamo in particolare è il servizio.

Dear Guest,
Thank you for your comments posted regarding your stay with us.
I am delighted you enjoyed your vacation with us, and we hope to have the pleasure of hosting you again.
Best regards.

War 3 Nächte geschäftlich in Ashdod und der Kunde hat mich im West untergebracht. Die Lage Nähe Meer ist nichts auszusetzen. Speisekarte soweit klein und fein, man darf einfach KEIN Fleischgericht bestellen. Dies ist keine Spezialität des Hauses. Fisch hingegen war gut und schön angerichtet.
Frühstückbuffet sehr reichhaltig. Junges und eher unprofessinoneles Personal.

Dear Guest,
Thank you for your comments concerning your recent stay with us.
We thank you for your compliments, and have taken into account your valuable comments for further improvement.
We jope to have the pleasure of hosting you again in the future.
Sincerely,

En la segunda vez que me alojé deje olvidadas 4 prendas 3 me fueron regresadas pero la 4 tal que era una prenda sin estrenar, no. El gerente del hotel en esta 3 era estadía me dijo que hiciera la denuncia en al policía luego de 4 meses ocurrido el echo. Muy mala actitud del hotel.

Dear Guest,
I was sorry to read your negative review, especially after we met in person, and you filed a complaint 5 months after the incident occured.
As i have stated to you, we did our best to locate the forgotten items from your last stay with us 5 months ago. We still are very certain that in your room were only 2 out of the 3 cloths items you apperantly forgot, which were found in our lost and found immediately after you reported them to us.
As a gesture of goodwill (since you are a satisfied returning guest) we offered you a generous compensation which you declined. Moreover i have recommened you, and offered to assist in acting according to local law regualtions which you declined as well, therefore we can not assit further if one refuses to be assisted. Moreover we always welcome all reviews on this important site.
Sincerely,

Das Hotel liegt direkt an der Strandpromenade von Ashdod, zum Baden ideal. Das Zimmer war groß und sauber mit Kühlschrank und Geschirr. Highlight war der große Balkon mit Blick auf den Strand! Zusätzlich gibt es einen Pool in der 3. Etage.
Das Hotelpersonal ist freundlich und kompetent.
Das Frühstücksbuffet war reichhaltig und qualitativ hochwertig.
Einziger (kleiner) Schwachpunkt: die Anbindung mit öffentlichen Verkehrsmitteln, hier muss öfter auf ein Taxi ausgewichen werden.
Fazit: das perfekte Hotel für einen schönen Badeurlaub - gerne wieder!!

Dear Guest,
Thank you very much for your lovely comments concerning your recent stay with us.
I was delighted to read that you fully enjoyed your stay, and all the hotel's facilities, and that we managed to serve you well. Your compliments have beed forwarded to everyone involved.
We hope to have the pleasure of hosting you again in the future.

Sincerely

Podría decir que uno de los mejores hoteles boutique de Israel
Muy bonito los cuartos
el servicio del personal increíble
buenas instalaciones como debe de ser en un hotel boutque
La comida esta bien, no es de las mejores, pero muy bien

Dear Guest,
Thank you very much for your lovely comments concerning your recent stay with us.
It pleased me to read that you fully enjoyed your stay, and that we managed to serve you well.
We hope to have the pleasure of hosting you again in the future.

Sincerely,

Ho dormito una sola notte in questo hotel che ho trovato comunque comodo e confortevole. Camera costituita da camera da letto e cucina/soggiorno molto ampia. Entrambe le stanze attrezzate con TV. Buona connessione Wi-Fi e colazione ricca. Personale gentile e disponibile. Una buona scelta sicuramente.

Dear guest,
Thank you for your comments. I am glad we managed to serve you well, and take care of all your needs during your short business trip.
We hope to see you again in the future.
Sincerely

Dieses Mal nettes Personal am Empfang, freundlich und zuvorkommend.
Die Suite ist sehr schön und wird täglich sauber gemacht, mit einem Kühlschrank ausgestattet sowie einem Wasserkocher,
Die Suite ist sehr geräumig, mit einem Balkon versehen, der einem einen traumhaften Blick zum Strand gewährt.
Frühstücksbuffet ist reichhaltig, abwechslungsreich und einladend präsentiert.
Das Personal im Restaurant ist sehr nett und aufmerksam.

Dear Guest,
Thank you for your comments. It pleased me to read that we managed to serve you well during your stay, and that you enjoyed our new breakfast concept. Your compliments have been forwarded to the Chef, and the Front Office Manager.
We hope to have the pleasure of hosting you again with us.
Sincerely,

El hotel West ashdod nos encanto!!
El cuarto fue muy cómoda y amplio frente al mar.
Solo cruzas la calla y ya estas en una hermosisima playa, cerca de un centro comercias.
En el hotel la comida estuvo fantastica!! Os recomiendo!
Muy lindo hotel

Dear Guest,
Thank you for your wonderful feedback. We are all very happy that you enjoyed your stay with us. Your compliments on our breakfast buffet has been passed on to our Chef.
We hope to host you again with us.
Sincerely,
Nir Weinstein

hotel nuovo, fronte mare, tutte suites, parcheggio interno coperto, ottimo servizio, gentilezza, disponibilità, cortesia, silenzio, abbiamo trovato tutto piacevole, eccellente rapporto qualità/prezzo, nessuna critica negativa

Dear Guest,
Thank you for your wonderful comments. Your kind compliments concerning the service have been passed on to all the staff. We hope to have the pleasure of hosting you again with us.
Sincerely,
Nir Weinstein

ich habe nur eine Nacht im West Ashdod uebernachtet aber das hat auch gereicht . Unprofessionelle Rezeption , Zimmer zweckmaessig aber bei weitem entfernt von " Boutique Hotel " . Bett gross und bequem . Das Hotel liegt gegenueber vom strand lido aber weit entfernt vom Stadtzentrum Ashdod . Dort ist zwar auch nicht viel los aber immerhin .
Die groesste Enttaeuschuing war das |Abendessen , angeblich soll ein Starkoch dort kochen aber das Essen war wie in einer Massenkueche bestellt und sehr unschoen angerichtet . das fruestueck etwas besser aber auch nichts besonderes .

Dear Guest,
Thank you for posting your comments concerning your recent stay with us. Guest satisfaction is at our utmost importance, and we are constantly in search of providing excellent service. In order to understand better your comments, i would be happy if you could contact me for further information at nir.weinstein@tamareshotels.co.il.
Sincerely,