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DAMAC Maison Mall Street

Dubai - United Arab Emirates

Map
46 Photos
Travelers Choice
TripAdvidsor
Excellent
Facilities Good to know FAQ
Set in the heart of the bustling Downtown Area of Dubai, the DAMAC Maison Mall Street offers dynamic city living with personalized service and ultimate privacy. It is just a short walk to the world’s largest shopping complex, the Dubai Mall, with views across the Dubai skyline and the famous Dubai Fountains. Crafted for total tranquillity, our luxurious suites provide a private Dubai accommodation, where lavish furnishings, state-of-the-art entertainment systems, world-class amenities, stellar service and stunning views of Dubai entice you to relax and unwind. This lush hotel in Downtown Dubai provides the perfect location for work and play.
Choose your rooms

One Bedroom Suite - City View

One Bedroom Suite - City View
5 Photos
Facilities Info Beds
Air conditioning
Balcony
Bathrobe
Bathtub
Bidet
Conditioner
Dining table
DVD player
Feather pillow
Ironing facilities
Kitchenware
Microwave
Minibar
Refrigerator
Shampoo
Shower
Slippers
Sofa
Toilet
Towels
TV
Video
View
Washing machine
Capacity: 2 adults, 2 children
Maximum number of Guests:3
Extra large Double1 Extra large Double181-210 cm

Two Bedroom Suite - City View

Two Bedroom Suite - City View
6 Photos
Facilities Info Beds
Air conditioning
Balcony
Bathrobe
Bathtub
Bidet
Conditioner
Dining table
DVD player
Feather pillow
Ironing facilities
Kitchenware
Microwave
Minibar
Refrigerator
Shampoo
Shower
Slippers
Sofa
Toilet
Towels
TV
Video
View
Washing machine
Capacity: 4 adults, 4 children
Maximum number of Guests:5
Single2 Single90-130 cm

Deluxe Room - City View

Deluxe Room - City View
4 Photos
Facilities Info Beds
Air conditioning
Balcony
Bathrobe
Bathtub
Bidet
Conditioner
Dining table
DVD player
Feather pillow
Ironing facilities
Kitchenware
Microwave
Minibar
Refrigerator
Shampoo
Shower
Slippers
Sofa
Toilet
Towels
TV
Video
View
Washing machine
Capacity: 2 adults, 1 child
Maximum number of Guests:3
Extra large Double1 Extra large Double181-210 cm

Three Bedroom Suite - City View

Three Bedroom Suite - City View
6 Photos
Facilities Info Beds
Air conditioning
Balcony
Bathrobe
Bathtub
Bidet
Conditioner
Dining table
DVD player
Feather pillow
Ironing facilities
Kitchenware
Microwave
Minibar
Refrigerator
Shampoo
Shower
Slippers
Sofa
Toilet
Towels
TV
Video
View
Washing machine
Capacity: 6 adults, 2 children
Maximum number of Guests:7
Extra large Double1 Extra large Double181-210 cm

Two Bedroom-Suite 24-hour-stay

Two Bedroom-Suite 24-hour-stay
5 Photos
Facilities Info Beds
Air conditioning
Balcony
Bathrobe
Bathtub
Bidet
Conditioner
Dining table
DVD player
Feather pillow
Ironing facilities
Kitchenware
Microwave
Minibar
Refrigerator
Shampoo
Shower
Slippers
Sofa
Toilet
Towels
TV
Video
View
Washing machine
Capacity: 4 adults, 2 children
Maximum number of Guests:5
Single2 Single90-130 cm
Services offered by DAMAC Maison Mall Street
Elevators
Fitness Center
Express Check-in/Check-out
Housekeeping - daily
Indoor parking
Indoor pool
Restaurant
Valet parking
Breakfast
Airport shuttle service (surcharge)
Good to know...
Mohammed Bin Rashid Boulevard, Downtown Dubai, Downtown Dubai, 2195 Dubai, United Arab Emirates
City: Dubai
Region: Dubai Emirate
(AE) United Arab EmiratesMap
Check-in from 15:00
Check-out until to 12:00
The minimum age for check-in is 18 years old.
Summer 2025 offer
Offer benefits valid for stays from 10th May to 30th September:
Early Check-in (subject to availability)
Late Check-out (subject to availability)
20% Food & Beverage Discount (during the stay)
Complimentary Room Upgrade (subject to availability)
Pets
Pets are not allowed
Smoking
Smoking is not allowed
Cots
Free cots available on request.
Cards accepted
MAMCVIJCDNAX
☝️ Local currency:   إ.د (AED)   United Arab Emirates Dirham
☝️ Time zone:   Asia/Dubai
DAMAC Maison Mall Street accepts special requests. Add them in the next step!
FAQ Frequently Asked Questions
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  • Are the prices always the same even if the date changes?
    Prices vary based on various factors which may be seasonal, day of the week, occupancy status of the hotel, promotions, particular fairs in the city and more. The advice, to see the prices, is to enter the dates of your stay and make your own comparisons.
  • Is breakfast always included?
    No, it depends on the rate and whether the structure is organized to offer it or not. Check carefully before booking what is included and what is not and what type of service is offered.
  • Can I make special requests?
    Of course, when booking you will have a field where you can write directly to the property and make your requests. These will be evaluated by the Hotel who will respond directly to you. MeTour is not responsible in this decision-making process.
  • What types of beds will I find in the room I booked?
    The type of bed is usually specified in the room sheet. If you have any special requests or needs you can indicate them at the time of booking by writing them in the "special requests" field which will be forwarded directly to the property. In this process MeTour is not responsible.
  • What is Paga in Structural and what are Payment Pre-Authorisations?
    When you book, some facilities offer the possibility of paying directly at the facility. In these cases you will simply be asked to insert your credit (or debit) card to guarantee the booking, but without any charge. The sum will be taken from your credit card only in the cases provided for by the policies and conditions relating to your booking. In other cases, when the Partner does not adopt automatic availability and booking systems, but confirms reservations "manually", then you will be asked to insert your credit (or debit) card to guarantee the reservation, and then be directly charged at the same time as the Partner confirms the booking (within 24-48 hours). At that moment you will receive an email with the booking confirmation and payment.
  • How do I know if my card has been pre-authorized?
    By consulting your credit card balance you will see that your available balance will be temporarily reduced by the amount of your booking. In other cases and depending on the policy of your credit card circuit, you may also find an entry in the monthly summary of card movements: "pending operation". The pre-authorization block, depending on the situation, will be maintained according to the policies and terms and conditions of what has been booked.
  • How can I cancel or change my booking?
    Easy, enter the customer area with your credentials and from there you can modify or cancel your booking. Remember that changing dates or canceling with a refund request depends on the rate you chose when booking.
  • Can I transfer my reservation to another person?
    For this request, contact the property directly which may have a specific policy in this regard or may need further data on the person to whom you want to transfer the booking.
  • How can I get help with my booking?
    Enter the customer area with your credentials and from there you can contact us or by writing through our contact form specifying your booking number and the reason for the contact request. We recommend that you also leave a telephone number where you can be reached in case of need.
  • Are there taxes, local charges or extras to be paid directly on site?
    They are normally clearly indicated in the property sheet or added during the booking phase depending on local regulations or the facility's policies. But even if not clearly indicated, payments may be requested directly to the facility for any tourist taxes, local charges or extras not included in the rate. The advice is to read everything carefully before booking or writing to us through our contact form.
  • Are small pets allowed?
    It is often clearly stated in the property sheet and for this reason we invite you to carefully read their policies. Where not indicated, we invite you to contact us through our contact form for more information.
 
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    What anti-Covid safety measures are adopted by our partners?
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  • Covid 19 Reservations/Cancellations/Changes of Dates/Refunds:
  • For reservations made we advise you to keep in mind the risk related to Coronavirus (COVID-19) and related government measures. If you book a rate that is not “flexible” or “non-cancellable” or “non-changeable”, you may not be entitled to a refund in the event of cancellation or to a refund. Any requests for cancellation or date changes will be handled based on the policy of the rate chosen at the time of booking and any consumer protection laws. In uncertain times like these, MeTour recommends booking with rates that allow free cancellation or date changes, so that if you have to change plans or restrictions arise, you can cancel for free up to the deadline set by the structure.
 
  • Covid-19: travel restrictions and advice
    MeTour encourages its Partners to follow a careful prevention policy towards the Covid-19 pandemic, promoting those structures with strict sanitization and control protocols and monitors any contagion situations by blocking reservations towards those structures or places that are particularly affected. However, since we cannot intervene directly on the structures, which are independent from MeTour, the advice is to check whether there are travel restrictions in place before booking and reaching the structure. In fact, travel may only be authorized for specific reasons and, in particular, travel for tourist purposes may not be permitted. We recommend that you visit the government websites of the various countries in the world of destination, the website of the WHO (World Health Organization) and local government bodies, official information sites and, last but not least, the website of the Booked Facilities. . MeTour is not responsible for the content of the aforementioned sites, but recommends consulting news that is as up to date as possible.
TripAdvisor
Travelers Choice
4.5
Excellent
TripAdvisor
1.481 reviews
#192 of 1,050 hotels in Dubai
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
delaramd2024
Review dated 07 Lug 2024
Cleaning , polite
Their cleaning was flawless and they were really fast when doing it . Furthermore the were really polite and answered every question we had . The bed was also made perfectly. They did everything in a fast pace and didn’t bother us for doing their work .
ayeshah840
Review dated 03 Lug 2024
Murad and Sonam have given great service
The cleaning and housekeeping staff are very good, they are efficient helpful and eager to please, excellent workers. Respond to call by guests immediately and are quick in getting thier duties done, I would recommend them to everyone as a very good and reliable service
Dear Valued Guest,
We sincerely appreciate your choice of DAMAC Maison Mall Street for your recent stay in Dubai and for taking the time to share your positive feedback. Your kind words are truly valuable to us.
We eagerly anticipate another opportunity to host you at our hotel.
Sincerely and with kind regards,
DAMAC Maison Mall Street Management
486milagrosr
Review dated 03 Lug 2024
Location is good cleaning staff are perfect
Very nice to stay specially the house keeping very clean and organised thanks for suman and cuman they are very nice and accommodating the hotel and staff are very nice and polite absolutely perfect thanks for the very nice experience here everything is perfect
Dear Valued Guest,
We sincerely appreciate your choice of DAMAC Maison Mall Street for your recent stay in Dubai and for taking the time to share your positive feedback. Your kind words are truly valuable to us.
We eagerly anticipate another opportunity to host you at our hotel.
Sincerely and with kind regards,
DAMAC Maison Mall Street Management
H2291FM_
Review dated 03 Lug 2024
Murad and sonam
Murad Sonam, the workers are not respectful, they did not fail to anything, may God give you wellness, thank you for this nice service, may God give you wellness, Murad and Sonam, thank you, thank you He brought me coffee and taught me how to do a very professional and respectful ❤️❤️❤️👍
Dear Valued Guest,
We sincerely appreciate your choice of DAMAC Maison Mall Street for your recent stay in Dubai and for taking the time to share your positive feedback. Your kind words are truly valuable to us.
We eagerly anticipate another opportunity to host you at our hotel.
Sincerely and with kind regards,
DAMAC Maison Mall Street Management
Pioneer56032885045
Review dated 03 Lug 2024
Murad and sonam great service
Good Good cleaning, good style, good treatment. Thank you very much. Treat yourself with respect تعامل جيد شكرا لهم اسلوب احضر كلشي احتاجه اتمنى لهم التوفيق كذالك تم تنظيف الغرفه بوقت سريع جدا ونظافه عاليه يستاهلون التقيمم بحق ………………………..

عزيزي الضيف الكريم نقدر بصدق اختيارك دماك ميزون مول سترت لإقامتك لأخيرة في دبي ولتفاعلك الإيجابي في مشاركة تعليقاتك القيمة. كلماتك اللطيفة لها قيمة كبيرة بالنسبة لنا و نتطلع بشوق إلى فرصة جديدة لاستضافتك في فندقنا
فريق العمل
دماك ميزون مول ستريت
134annyi
Review dated 30 Mag 2024
Excelente servicio
Murad y sagar excelente servicio a la habitación muy amables pendientes de los requerimientos de los huéspedes. El desayuno delicioso y las personas que atienden ahí muy amables, me encantó la atención de este hotel y de todos sus empleados definitivamente 10 de 10.
Dear Valued Guest,
We sincerely appreciate your choice of DAMAC Maison Mall Street for your recent stay in Dubai and for taking the time to share your positive feedback.
We eagerly anticipate another opportunity to host you at our hotel.
Sincerely and with kind regards,
DAMAC Maison Mall Street Management
X6456XYdamienb
Review dated 15 Mag 2024
Très bonne expérience. Personnel compétent et sympathique. Je me suis régalé.
Je remercie particulièrement Mr Ali Be***** pour la qualité de son service apporté pendant tout mon séjour que j'ai grandement apprécié.

Je remercie également l'équipe de ménage composée de Bishnu, Naresh, Bhim, Sarla, Hamza (présent plusieurs fois), et surtout Mira qui elle, était présente presque à chaque fois.
Dear Valued Guest,
We sincerely appreciate your choice of DAMAC Maison Mall Street for your recent stay in Dubai and for taking the time to share your positive feedback. Your kind words are truly valuable to us.
We eagerly anticipate another opportunity to host you at our hotel.
Sincerely and with kind regards,
DAMAC Maison Mall Street Management
riccardoc260
Review dated 30 Apr 2024
Soggiorno da favola!
Ottima posizione a due passi dal mall,la camera che ci hanno dato aveva una vista mozzafiato sul burj Khalifa colazione ottima e abbondante.simpatico il robot che ti serve la colazione .ambiente un po' datato ma pulito abbiamo avuto una suite enorme addirittura due bagni.
Dear Valued Guest,
We sincerely appreciate your choice of DAMAC Maison Mall Street for your recent stay in Dubai and for taking the time to share your positive feedback. Your kind words are truly valuable to us.
We eagerly anticipate another opportunity to host you at our hotel.
Sincerely and with kind regards,
DAMAC Maison Mall Street Management
haliml2024
Review dated 27 Apr 2024
Wonderfully Holliday in Damac maison
Le service au top, tout le monde est au petit soin, on manque de rien. Appartements vastes. L'emplacement est très stratégique. Un spécial remerciement aux employés de chambre et a Shahabuddin Sonam et bien-sûr tous les autres(restauration, voituriers, entretien).
Dear Valued Guest,
We sincerely appreciate your choice of DAMAC Maison Mall Street for your recent stay in Dubai and for taking the time to share your positive feedback. Your kind words are truly valuable to us.
We eagerly anticipate another opportunity to host you at our hotel.
Sincerely and with kind regards,
DAMAC Maison Mall Street Management
Juliettecharles
Review dated 19 Apr 2024
très bien
Appartement très grand, emplacement idéalement situé, proche du Burj.

Le personnel saura vous accompagner pour toutes vos demandes.
Dear Valued Guest,
We sincerely appreciate your choice of DAMAC Maison Mall Street for your recent stay in Dubai and for taking the time to share your positive feedback. Your kind words are truly valuable to us.
We eagerly anticipate another opportunity to host you at our hotel.
Sincerely and with kind regards,
DAMAC Maison Mall Street Management
maximea882
Review dated 31 Mar 2024
Amazing
C’était un endroit vraiment agréable, le service était vraiment bien, je ne peux que recommander cet résidence très bien situé. Le personnel d’étage étaient vraiment au petit soin, de nombreux commerce de proximité aussi ont été un gros plus durant le séjour.
Dear Valued Guest,
We sincerely appreciate your choice of DAMAC Maison Mall Street for your recent stay in Dubai and for taking the time to share your positive feedback. Your kind words are truly valuable to us.
We eagerly anticipate another opportunity to host you at our hotel.
Sincerely and with kind regards,
DAMAC Maison Mall Street Management
hannelorem77
Review dated 29 Feb 2024
Schönes zentral gelegenes Hotel
Schönes Hotel, zentral gelegen direkt bei der Dubai Mall, einer Metrostation und vielen Sehenswürdigkeiten, reichhaltiges Frühstück mit sehr freundlichem Service- Personal, sehr sauber, gute Betten, insgesamt ein sehr gutes Preis-Leistungsverhältnis
Dear Valued Guest,
We sincerely appreciate your choice of DAMAC Maison Mall Street for your recent stay in Dubai and for taking the time to share your positive feedback. Your kind words are truly valuable to us.
We eagerly anticipate another opportunity to host you at our hotel.
Sincerely and with kind regards,
DAMAC Maison Mall Street Management
valimitch
Review dated 29 Feb 2024
Excellent
Excellent séjour hôtel bien placé près du Mall et de la burj
Appartement vaste 130 m2 vue sur la Burj Khalifa, calme et propre , 2 salle de bain près pratiques
Merci à Gaston et somar pour leur gentillesse au petit déjeuner
Le soir le restaurant est très bon .
Dear Valued Guest,
We sincerely appreciate your choice of DAMAC Maison Mall Street for your recent stay in Dubai and for taking the time to share your positive feedback. Your kind words are truly valuable to us.
We eagerly anticipate another opportunity to host you at our hotel.
Sincerely and with kind regards,
DAMAC Maison Mall Street Management
GrandTour677457
Review dated 27 Feb 2024
Consigliato!!
Hotel molto centrale a 5 minuti dal Dubai Mall e dal Burj Khalifa. Il personale è gentile e sempre disponibile per qualsiasi richiesta.
La camera viene pulita ogni giorno e ti chiedono un feedback e l’orario in cui poter passare.
Lo consiglio!
Dear Valued Guest,
We sincerely appreciate your choice of DAMAC Maison Mall Street for your recent stay in Dubai and for taking the time to share your positive feedback. Your kind words are truly valuable to us.
We eagerly anticipate another opportunity to host you at our hotel.
Sincerely and with kind regards,
DAMAC Maison Mall Street Management
O966DXmarinac
Review dated 21 Gen 2024
Esperienza bellissima
Hotel fantastico con vista meravigliosa,personale disponibile e gentilissimo, camere stupende e pulizia impeccabile,ci si sente come a casa e le camere sono dotate di ogni comfort, lo consiglio 🔝🔝🔝
Dear Valued Guest,
Thank you very much for choosing DAMAC Maison Mall Street for your stay and for taking time to write your positive feedback.
We appreciate your kind comments on the staff. We will personally pass on your praises to all the team.
We look forward to another opportunity to host you at our hotel, and once again, thank you for your positive comments and perfect score.
Sincerely and with kind regards,
Damac Maison Mall Street Management
V7071GIfedericat
Review dated 26 Nov 2023
Top
Bellissimo hotel! Siamo stati benissimo! Posizione comodissimo, vicinissimo al dubai mall! Colazione super fornita, dal dolce al salato ..tutto buonissimo:) personale gentile, appartamenti spaziosi, con vista bellissima dal terrazzo
Dear Valued Guest,
Thank you very much for choosing DAMAC Maison Mall Street for your stay and for taking time to write your positive feedback.
We appreciate your kind comments on the staff. We will personally pass on your praises to all the team.
We look forward to another opportunity to host you at our hotel, and once again, thank you for your positive comments and perfect score.
Sincerely and with kind regards,
Damac Maison Mall Street Management
Gioiafrate
Review dated 16 Ott 2023
Top place top position
Vengo in questo posto da anni , top posizione , attaccata al mall , pulizie eccellenti servizio cortese e sempre disponibile e amichevole . Valley parking . Dalle camere o appartamenti view mozzafiato sia sul canale che sulle fontane . Ottimo cibo palestra centro benessere compreso di spa e massaggi . Ottimo per famiglie o per chi viaggia da solo e per affari . Top top top
Dear Valued Guest,
Thank you very much for choosing DAMAC Maison Mall Street for your stay and for taking the time to write your positive feedback.
We appreciate your kind comments on the staff. We will personally pass on your praises to all the team.
We look forward to another opportunity to host you at our hotel, and once again, thank you for your positive comments and perfect score.
Sincerely and with kind regards,
sheilaoH4847PF
Review dated 13 Ott 2023
Super chevere todo
Súper chevere la atencion se los chicos de limpieza y organización de habitaciones… Mirad and Bhabisor fueron muy amables conmigo y dejaron el apartamento reluciente!!! Arreglaron todo en cuestión de minutos
Dear Valued Guest,
Thank you very much for choosing DAMAC Maison Mall Street for your stay and for taking time to write your positive feedback.
We appreciate your kind comments on the staff. We will personally pass on your praises to all the team.
We look forward to another opportunity to host you at our hotel, and once again, thank you for your positive comments and perfect score.
Sincerely and with kind regards,
Schmidtis_con_Leni
Review dated 13 Feb 2023
Guter Ausgangspunkt für Citytrips
Super zentrales City Hotel mit großen geräumigen Apartments. Zu Fuß zum Burj Khalifa circa 10 Minuten.
Das Frühstück sowie der Service waren gut und das Personal zuvorkommend und freundlich. Auch die Möglichkeiten, sich hier zu erholen und ein wenig Wellness zu machen bietet einen das Hotel an. Wir haben diese aber nicht in Anspruch genommen. Das Zimmer 3602 hat sogar einen wunderschönen Blick auf dem Burj Khalifa.
Dear Valued Guest,
Thank you very much for choosing DAMAC Maison Mall Street for your stay and for your positive feedback. Positive feedback such as yours is always well-received and will be shared with the team as guest satisfaction is our best reward. We are looking forward to welcoming you back to our hotel in the near future.
Sincerely,
DAMAC Management Team.
Anjorm
Review dated 02 Ott 2022
Espectacular
El hotel esta espectacular
La atención y el servicio perfecto
Las habitaciones son amplias
Y la ubicación inmejorable
Esta el Dubai mall Justo al lado
Y se ve desde aquí el Burj khalifa
Vale la pena pedir el desayuno
Tiene mucha variedad
El gimnasio es muy completo
Dear Valued Guest,

Thank you for choosing DAMAC Maison Mall Street Hotel for your stay in Dubai and for your positive feedback.

We look forward to welcoming you back for your next visit.

Best Regards,

DAMAC Maison Mall Street Management
arkarash
Review dated 24 Ago 2022
Comfortable estancia y situación excelente
La situación del Hotel es excelente a 2 min del Center Mall en el que puedes entrar a refugiarte del sol mientras caminas a ver las fuentes y el Burj khalifa si logras orientarte en este centro comercial en el que puedes andar durante horas sin repetir zona de visita.
Los servicios son excelentes tanto el desayuno donde la amable Ceciliah te ayudará y aconsejará como la piscina, spa y gimnasio donde entretenerte te harán muy difícil dejar el hotel para aventurarte en el increíble calor de la ciudad.
Lo único a destacar que es mejorable es la hora de la piscina que a las 9 de la noche podría ser un gran acierto pero sin luces y cerrando a las 10 te deja un poco con las ganas.
Dear Valued Guest, Thank you very much for choosing DAMAC Maison Mall Street for your stay and for your positive feedback. Positive feedback such as yours is always well-received and will be shared with the team as guest satisfaction is our best reward. We are looking forward to welcoming you back to our hotel in the near future. Sincerely and with kind regards, Damac Maison Mall Street.
Chroefs
Review dated 06 Apr 2022
Top Lage für Dubai Downtown
Mitarbeiter waren sehr freundlichen und zuvorkommend. Hotelzimmer war sehr sauber.

Das Frühstück ist auch vielfältig und für jeden Geschmack was dabei!

Lage des Hotels ist super. Man ist in 10 Minuten an der Dubai Mall und dem Burj Khalifa.
Dear Valued Guest ,

Thank you very much for choosing DAMAC Maison Mall Street for your stay and for taking the time to write your positive feedback.
We appreciate your kind comments on the staff. We will personally pass on your praises to all the team.
We look forward to another opportunity to host you at our hotel, and once again, thank you for your positive comments and perfect score.
Sincerely and with kind regards,
Damac Maison Mall Street Management
CiMundi
Review dated 21 Ott 2019
ESI 2019
Excelente!!!
Es un hotel moderno, pero muy cálido, con unas vistas muy buenas y una ubicación excelente.
El personal siempre está pendiente de los huéspedes.
Definitivamente lo recomiendo como lugar estratégico para visitar Dubai.
Dear Ms. Rosa,
Thank you for taking the time to share your feedback. I am very pleased that you did enjoy your stay with us. we are very happy that we had provided you with an outstanding service. Once again, thank you for staying with us and looking forward to see you in the future.
Sincerely, Management Team
Travel-jet-set24
Review dated 24 Mar 2019
Kurzausflug nach Dubai
Auf Grund der Lage, führte unser Kurzausflug nach Dubai uns unter anderem ins DAMAC Hotel Maison Mall Street. Der erste Eindruck war auf Grund der engen Baustellenzufahrt ein Schock. Vom alten Flair ist nichts mehr zu sehen, da eine Holzwand gerade noch Platz zum einseitigen ein und aussteigen lässt. Den freundlichen Damen am Empfang haben wir es zu verdanken, das wir unsere Suite eher beziehen konnten. Anfänglich wollten uns die Männer nicht vor 15:00 Uhr die Suite beziehen, obwohl diese frei war. Im Gespräch mit anderen Urlaubern mussten wir erfahren, dass dieses Verhalten hier Alltag in Dubai ist. Was uns ebenfalls nicht gefallen hat, dass man das erste Frühstück bezahlen musste, obwohl es der Anreise Tag ist. Service und die Sorge um das Wohl der Gäste sieht anders aus. Die Suite entschädigte uns dann für die ersten Eindrücke. Leider wird überall gebaut und somit befand sich auch bei uns unmittelbar vor dem Balkon eine Baustelle. In der Suite findet man alles, um sich auch selbst zu versorgen. Das Frühstück war soweit ok und man fand auch etwas für unseren europäischen Gaumen. Man darf hierbei nicht vergessen, es ist eine andere Welt. Mit Kaffee kochen hat man es hier nicht so und somit erinnerte einen der Geschmack eher an löslichen Kaffee. Im ganzen müssen wir sagen, die Lage entschädigt für vieles und die 5 Sterne sind eindeutig zu viel. Der Hotel Pool liegt inzwischen voll im Schatten des Nachbargebäudes. Für unseren kurzen Aufenthalt hat die Suite gelangt. Vielleicht sind unsere Erwartungen an 5 Sterne zu hoch und den Vergleich mit anderen 5 Sterne Hotels sollte man hier lieber lassen.
Also wer schnell im Dubais Herzen sein will, der kann hier absteigen. Jedoch findet man für den Preis etwas entfernter mehr Luxus und Hotels die 5 Sterne wert sind.
Dear Valued Traveler, Thank you very much for your review of your recent stay with us. With much regret we learnt that we did not meet your expectations for which we sincerely apologize. Please be assured that your valued comments and suggestions will be assessed and rectified as required. Our ultimate goal is not only to meet but exceed guests’ expectations and with your valued feedback we are again a step further. Thank you very much! Looking forward to welcoming you back to in near future, we remain with kind regards Sincerely, Management Team
kirk40670
Review dated 01 Nov 2017
Schöner Wohnen auf der Baustelle!
Wie schon in anderen Bewertungen erwähnt: Die Lage des Hotels wird durch die umgebenden 3 Hochhausbaustellen erheblich beeinträchtigt. Die Hotelzufahrt ist gleichzeitig eine Baustellenzufahrt. Die Dubai Mall ist nur 100 m entfernt, aber der vom Hotel angebotene halbstündige Shuttle-Service brauchte für die Strecke gut eine halbe Stunde, weil grade Schichtwechsel war und Hunderte (sic!) Bauarbeiter zu ihren Bussen strömten, und ankommende Laster zu einem Verkehrschaos führten. Man schafft es zu Fuß zur Mall, aber die Wege sind alle unbefestigt, festes Schuhwerk erforderlich! Das Hotel innen aber sehr schön, im orientalischen Stil, gülden, prächtig, aber nicht zu überladen. Das Personal sehr freundlich und hilfsbereit. Wir hatten eine späte Abreise (23.00 Uhr) und obwohl wir morgens bereits ausgecheckt hatten, wurde uns spontan angeboten, dass wir uns im Spa vor der Abreise nochmal duschen und erfrischen könnten - nicht selbstverständlich! Das Hotel bietet neben Zimmern auch Appartemens mit Küche, also auch für Selbstversorger an. Sehr geräumige Suite, bei uns alles sauber (außer natürlich der Balkon und die Fenster wegen Baustaub). Im 31.Stock war kein wesentlicher Baustellenlärm, offenbar gute Isolierung. Zwischen den beiden in Bau befindlichen Hochäusern hindurch sah man den Burj Khalifa in der Sonne glänzen. Frühstücksbüffett sehr reichhaltig zum Preis von 75 AED (ca. 18 €) also normaler Preis für ein Hotel dieser Kategorie.
Dear Valued Traveler,

Thank you very much for your review of your recent stay with us at on tripadvisor.com.

With much regret we learnt that we did not meet your expectations for which we sincerely apologize. Please be assured that your valued comments and suggestions will be assessed and rectified as required. Our ultimate goal is not only to meet but exceed guests’ expectations and with your valued feedback we are again a step further. Thank you very much!

Looking forward to welcoming you back to in near future, we remain with kind regards

Sincerely,

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