Desmond Tutu Guest House

Desmond Tutu Conf center's location is fantastic!
Right by the road and near place where meeting was to take place. Accessibility is topsy!

Having had a late check-in(during the grave yard shift),the time when the night is really cold! The ground level was freezing-was looking forward to a hot shower,dive into bed and zzzz!
Alas,it wasnt to be.
Checked in,went up,unpacked,showered..wanted to make some tea(i was hungry)but available was only black tea(Kenya has sooo many yummy teas,so,i expected a bit more than black Kericho gold). Oh well,off to check emails before i doze off-internet speed is nothing to smile about,so i gave up and closed my eyes.

Then the drain pipes started singing a stay up song..😂😂😂. Being "winter" time,water kept dripping from level to level,joint to joint- it was located near my window! So,bye bye sleep!

Morning time: I notice hair (that wasnt mine) all over the floor. At night,i had noticed something on the top sheet,so i used a towel as cover(s) 😔.
Shower room,same hairs. When the soap fell,i left it there,because of the hair where soap had fallen.

I repacked and off to breakkie. 8:10am. Breakfast is almost done..guess i was the last guest. Would be nice if staff gave guests time to serve before they did(especially before closing time of 9am!)

The papaya,watermelon and pineapple were fantastic...the best!
No water availed on breakfast,unless its charged on the room. No fresh juice-(only packed juice available)
Only black tea bags available(Kenya is produces a lot of tea-of different types and flavors!) .

Coffee/milk are warm(not hot.

The only smile i got at the property,was from a security lady at the entrance! And that scared the world out of me..made me feel like am a problem without even me opening my mouth to say a word😂😂😂

My wife and I were responsible for locating a site for a major conference in Africa. Cost, security, airport accessibility, capacity, cleanliness, and comfort were all factors. The DTCC scored high on all points. The facility was clean when we arrived and stayed that way. The staff were exceptional, both professional and and hospitable. Our 150 participants came from 20 African nations as well as the USA and Canada and all our post conference reviews were positive regarding the facilities. The management and staff bent over backwards to accommodate us. The rooms were comfortable and the showers were hot. The food was tasty and plentiful. My leadership team gave us "well done" for our choice of the venue. I seriously doubt we can find that level of value for money anywhere else on the continent of Africa. The folks at the Desmond Tutu Conference Centre have set the bar very high for their competition. Special Thanks to Festus Mulle and all who served with him to keep us comfortable, well fed and happy.

While the outside looks quite alluring, and European guests attending a conference,adds to allure,and the Receptionist who booked me in,pleasant,welcoming,however no clue the booking was made online with a travel website in UK,who are now publishing false reviews not made by me.Restaurant charges,vague,be it a full plate,or a small morsel,ambiguous,not planned.Room was adequate,sparsely furnished.But a dangerous socket outlet in adjacent self-help kitchen.Bathroom sink poor sealing to tiles.No toilet roll holder-broken.Towels adequate.Early-morning half-asleep check-out staff trying to seek charges when already paid-for.

L'ambiente sono sarebbe neanche troppo malandato ma il terribile staff di questo hotel rende tutto tremendo, primo tra tutti il Manager Philip. Dovrebbero impedire loro di scrivere che l'inglese viene parlato in questo hotel perché non è così! È un hotel che forse va bene per soggiorni di una notte per persone del luogo perché il personale della struttura non è in grado di comprendere neanche il funzionamento di base di una carta di credito.
Sconsigliato, ci sono alternative infinitamente migliori agli stessi prezzi e con staff validi.
Pessimo.

Clean affordable rooms, avery quite, cool, secure and serene environment, the place is cool home away from home , its good for seminars and conference, no alcohol sold here good for family and groups, the food is excellent , the staff are professionals services are topnotch.