Eclat Suites MINT Gomti Nagar

I stayed for a night at Eclat Suites, Gomtinagar, Lucknow (Room 304) with my wife and daughter. Given the price point, I found the property not up to the mark and overall experience as very average bordering on poor. Reasons for that:

• Room was windowless and claustrophobic
• Property looked dated and out of maintenance
• There were no tea-bags. When asked for them, an attendant came with the tea bags in his bare hands and without any tray/plate
• At around 10 PM, disturbed by very loud sound. Was told that the pump was running. This continued for 30 min. Later in the night was kept awake by various sounds. Was told about some construction going on
• Bathroom had another door which was locked. This appeared as a bit creepy
• No separate dining area. Was served breakfast with plates covered in silver foils on a tray but not served with any paper napkins
• None of the Television channels were working and the message was that the subscription had to be recharged
• Attendants did not have any uniform. This came across as unprofessional

A decent place to stay. Commendable initiative has been taken as precautionary measures against COVID 19 pandemic in the form of sanitization,thermal screening at entry point,contactless check in, positioning of sanitiser dispenser …over all excellent.

A Good hotel situated in Gomti Nagar region of Lucknow. The nearby location has many good hotels. Stay at Eclat was good though breakfast was impressive. Room Service and cleanliness was excellent .hotel for pleasant stay.

Eclat Suites offered an amazing and a very safe stay during this lockdown while i had to travel due to an important assignment. The staff was well trained . The staff was very helpful in many different situations. ❤️

I traveled with my family and stayed at this hotel for 2 days (breakfast included). Here is a quick review of the hotel and its services:
1. The hotel rooms are clean, hygienic and the ambiance was very good. It is located in a very quiet locality away from the hustle and bustle, which was the highlight.
2. Also, the hotel is very easily accessible from the main road and cab drivers know their way around this hotel.
3. Coming to hospitality, I would say that finding a decent hotel with humble staff at reasonable prices is very difficult. I loved their welcoming nature and all the staff members are very courteous, humble, and down to earth.
4. The breakfast buffet is not very grand but all the items they had very properly cooked and they provided sufficient choices. Omelette and toasts are made only if you order them. They have juices, tea, coffee, and milk. They have varieties from English, South Indian, and North Indian breakfast. The options get changed every day.
5. They provide great room service experience too. We had ordered Chicken Butter Masala and it was the best that we had in ages. They take a little bit of time because they cook everything fresh, only after you place an order. But the wait is worth it.
6. They have an elevator too and the hotel is wheelchair accessible.
My overall experience is very good and it has now become our first choice in Lucknow. Reasonable prices, hospitable staff, and lip-smacking delicious food are some of the highlights that made our stay a pleasant experience.