Hotel Genesis

Bastante céntrico, su aparcamiento era gratuito, en el solar trasero. Habitación no muy grande, agradable y bien aprovechada, con una cama amplia, bastante limpio y cómodo...muy agradables en la recepción...aunque el aislamiento sonoro y la cama fueran la nota a mejorar.

Un bel emplacement pour cet hôtel qui se trouve pas loin du sanctuaire et de tout ce qu'il y a à visiter.
Une bonne literie et la propreté était au top. Bon petit déjeuner en musique spirituelle. Un bon hôtel dans l'ensemble.

Strange that the reviews are a couple of years old, with no new ones. Fortunately I decided to ignore the average and below average ratings on TripAdvisor or we would have missed this gem!

For us there was only one 'con' and it is that the hotel is not easy to find, especially by car as our Garmin GPS did not seem to be able to find it. Detailed information on how to find the hotel would have been appreciated with our reservation confirmation.

It had been a long drive and the Garmin just kept directing us round and around in circles due to the numerous one-ways and narrow lanes. It was not easy to tell which road the GPS wanted us to take due to roads over an underpass, small roads that we felt would not be open to vehicles and one-way systems that appear to change regularly. After about half an hour of futile driving around Fatima we parked up at the end of the one-way road that the hotel is located in; I walked up to the hotel to get directions on how to access it by car.

Both the young receptionist and the lady in the hotel gift shop were very pleasant and helpful. The older lady even coming out onto the road with me to explain which road to take. The receptionist does speak English, the older lady (the receptionist said she was her boss) explained to me patiently in French. She also later obligingly took me on a tour of the hotel, showing me the restaurant, told me the opening hours of the restaurant, showed me the way into it from inside the hotel, showed me the bar on the ground floor etc. I have to say the path to the hotel was not easy to locate as it did not appear, to us, to be a road for vehicles.

The location for visiting the Sanctuary at Fatima is ideal and was only a few minutes walk away from the hotel.

The Reception area smells wonderful. We checked in fairly quickly and took the lift up to our room. The perfume in the elevator is also wonderful.

The room size is adequate. We were only there for one night. The bathroom was clean and the shower was awesome. I loved the toiletries.. "Aromes de Portugal" I think is what it said on the toiletries.

The bed was comfortable, so I do not know why the other reviewer had an issue with the bed. There is a TV in the room, however I do not think that any channels were in English. We were too tired to watch television in any case.

We had dinner in the hotel's restaurant. They have a menu which is in English, if you don't speak Portuguese. Dinner was tasty and we found the wine very good.

One CAUTION: At dinner the waiter put onto the table a selection of bread, cheese, olives and other things. Be aware that these things are chargeable even though they do not tell you in advance! This is all over Portugal, so be aware. In France, if you are severed a pre-dinner plate, it is complimentary... therefore, though we were surprised at the number of items, we assumed that was the case here too.

We asked the waiter if this is normal to eat cheese BEFORE dinner, and were assured that this is normal in Portugal... no mention of the additional costs, even though we were obviously tourists who had no idea. Those un-requested extras put up our bill by 10 EUROS!

BOTTOM LINE : We would stay there again if we visited Fatima again and would heartily recommend it to friends, with the caution to be aware of the hidden costs at dinner. Even my husband who usually wants a minimum of 4**s agreed that I had done well in choosing the Genesis Hotel.

Llegamos al hotel y nada más llegar nos encontramos con el dueño en la puerta del hotel, y por la manera de ir vestidos nos trato como a basura, tal cual, nos dijo sin tan siquiera mirar el libro de reservas que no teníamos reserva, aparte de mirarnos con cara de asco, luego después de mirar el libro ya se calmó la cosa y nos dio habitación, pero un maleducado con todas las letras. Aparte de eso las habitaciones muy pequeñas, es más, para deshacer la maleta tuvimos ke meternos en el baño. En fin, no recomendado para nada, lo único bueno, es la chica de recepción que fue un encanto.

Lamentablemente un lugar como Fátima no merece un hotel como el Hotel Génesis. Aunque cercano al Santuario y distintos puntos claves de Fátima es lo único que hace merecedor a este hotel de la mínima puntuación. Empecemos enumerando el ridiculo tamaño de sus habitaciones que impide poder moverse fácilmente por tu habitación, la mala comida del restaurante que además es bastante caro para lo que ofrece y lo peor sin lugar a dudas: la amabilidad. La falta de decoro a la hora de tratar al cliente, cerrar la puerta del hotel a partir de las 23.00 horas de la noche y tener que ir a buscar a la recepcionista a una habitación que por si fuera poco te atiende con desagrado y malas maneras. El hotel merece un mejor trato, pero empezando de cero, no se puede tratar así jamás a un cliente. Pero no se preocupen, Fátima tiene una gran variedad de alojamientos que cumplirán con creces sus expectativas.

Pas de bonjour, pas d'accueil, chambre exigüe, aucun effort fait pour nous renseigner sur la ville. On ne parle que le Portuguais, débrouillez-vous. On est partis ! Fatima est pour l'instant la seule ville du Portugal où l'hospitalité est absente...Paradoxal non ?

Il faudrait un miracle pour que ce lieu se transforme en hotel digne de ce nom. Acceuil nul. Chambre pour personnes de petites tailles...on rentre une valise pas deux...parking sur terrain vague...vue de la chambre sur immeuble en attente de miracle lui aussi...
On a pris nos jambes à notre cou...

Abbiamo soggiornato una notte in questo albergo situato a brevissima distanza dal famoso Santuario. Albergo ristrutturato di recente. Tutto pulito e camere mediamente spaziose. Abbiamo pagato la camera, senza colazione, 25 euro e ritengo il prezzo molto conveniente per la qualità offerta. Consigliassimo

Ottima posizione dell'Hotel circa 300 mt dal Santuario. Ristrutturato di recente camere spaziose e pulite, bagno fornito di tutto, il rapporto qualità prezzo ottimo.
Non abbiamo usufruito della colazione, nell'albergo c'è un ristorante con menù a prezzi buoni.

Hotel in posizione centrale a circa 300 dal santuario ben refinito camere spaziose pulizia nella norma la colazione la fanno passare x continentale ma non lo è internamente vie è anche un ristorante che propone piatti tipici del luogo rapporto qualità prezzo molto buono con 27 € si pranza e si cena con il menù del giorno altrimenti si può ordinare alla carta ma non si spende più di 15€ a testa bibite comprese da provare i piatti a base di baccalà.
Nel complesso vale la pena provare.

Siamo arrivati occupando due stanze, una singola, e una matrimoniale. La coppia nella matrimoniale ha avuto una stanza così piccola che il bagaglio con i vestiti ha dovuto trovare sistemazione nel bagno!!!
Nel ristorante ci hanno portato, non richiesto, un antipasto scarso che ci hanno messo in conto.
Ci siamo sentiti non bene accetti, personale scortese. La mattina della partenza volendo partecipare alla Santa Messa delle h 5.00 ho dovuto chiamare la ragazza della hall la quale è arrivata con il viso molto scocciato e brontolando. Stessa cosa al rientro in albergo. Veramente spiacevole!!!

Two nights during our tour. Small hotel with renovated rooms. Not my taste but that is a personal thing. Room not a 100% clean. Black hair on pillow and in bathroom. Pillows were changed swift. Dinner in the hotel just ok, I did not like the breakfast that much but it did the job.

I visited Portugal with the family to visit Fatima. And we stayed at the Hotel Genesis and the hotel staff, food & service was good. I will recommend this hotel to all my friends in #SriLanka. Hotel is fully furnished and very conferrable rooms for the price we pay.

What a beautiful hotel. Beside sanctuary and just unreal.
This hotel was a great find. It was quiet, clean and staff were exceptional esp Vera. She couldn't be more helpful. The restaurant was simple but food was delicious. It is ideal for short stay.

We traveled in a group. Room and bathroom were clean. 3 minutes' walk to the Sanctuary. Staff were not that friendly, maybe because they were overworked. Never saw a smile on there faces and they looked tired all the time. The room had nowhere to put our luggage, there was small wardrobe. The worst part was the very lousy sound isolation in the room. You could hear every word which was said in the rooms adjoining, the flushing of toilets, the noise of the people getting up early morning. Breakfast was very basic, all four days we were in this hotel, we got the one same menu for breakfast and one same menu for dinner. Hygiene is lacking very much in the restaurant, We got this treatment maybe because we were in group and it was too much work for them.