Hotel Vergilius Billia

Hotel Vergilius Billa is a newly renovated very clean and well managed hotel closely located to the Central Train Station, the Bus Station and the MRD in Napoli, Italy. The bed was very comfortable. All towels was clean and of excellent quality. The elevator worked well. All the staff was very cheerful and helpful. We can recommend Hotel Vergelius Billa to anybody who is looking for a hotel in Napoli, Italy. We will stay there again when we come to Napoli.

Dear Finn,
Thank you for your fantastic review and for choosing Hotel Vergilius Billa during your stay in Naples! We are thrilled to hear that you enjoyed the cleanliness, comfort, and convenience of our newly renovated hotel. It's wonderful to know that our location and service met your expectations, and that our staff made your stay even more pleasant.

We truly appreciate your recommendation, and we look forward to welcoming you back on your next visit to Naples!

Best regards,
Staff Hotel Vergilius Billia ****

Cet hôtel est une pépite . Un rapport qualité prix excellent. Le personnel est adorable et souriant. Les chambres sont grandes et rénovées. Et le restaurant est excellent. Franchement allez y les yeux fermés. Je suis allée souvent à Naples et c’est le meilleur hôtel que j’ai eu

Cher Anne Valerie,

Nous vous remercions sincèrement pour vos aimables paroles et pour avoir pris le temps de partager votre expérience. Nous sommes ravis de savoir que vous avez apprécié notre pension, nos chambres rénovées et spacieuses, ainsi que notre restaurant. Votre commentaire sur notre équipe, que vous décrivez comme adorable et souriante, nous touche particulièrement.

C’est un grand honneur d’être considérés comme la meilleure pension de Naples à vos yeux, et nous espérons vous accueillir de nouveau très bientôt pour un autre séjour des plus agréables.

Cordialement,
Staff Hotel Vergilius Billia ****

I stayed here with my wife between 10-12 October. After booking through booking.com I read the reviews online and was horrified by what I read leading me to be quite apprehensive for our stay. I have to say the majority of reviews are correct!. The hotel receptionists were very friendly and pleasant. The hotel itself was quite clean but it is looking quite tatty in places. The room we stayed in was quite run down pain lt peeling from around the mirrors and door frames the bed itself there were very noticeable marks on the wood frame however it was e
Quite comfy. Behind the toilet I don’t think has been cleaned in quite some time! And again the shower was very tired looking. Thankfully we only used the hotel as a base so pretty much only slept here. Each morning after the cleaners had been in the room smelt heavily of chemicals which was quite unpleasant to come back to in the evening. One of my t shirts that I had left in the bathroom had been thrown out by the cleaner and some of my wife’s makeup is missing I assume thrown out as I refuse to believe it could have been taken. We paid for breakfast with the room for 2 nights but were only given 2 vouchers covering 1 morning so didn’t get breakfast the second day but in all honesty that’s not a bad thing! The waiting staff were incredibly rude, you can’t take water to your table in a bottle so have to take a children’s paper cup up to the bar to fill it up. The selection was very poor to say the least. We didn’t bother even asking for a second set of vouchers and chose to buy breakfast elsewhere. The area the hotel is in is good for the train station and traveling further afield but the area is also quite rough so have your wits about you! We definitely wouldn’t recommend this hotel and I’m glad we only stayed 2 days before moving on.

Thank you for sharing your thoughts. While we're pleased that you found our reception staff friendly and appreciated the location, we are disappointed that your stay did not meet your expectations.

Firstly, cleanliness is a top priority for us, and we apologize for any oversights you encountered. However, I want to clarify that our housekeeping team follows strict protocols, and any mistakes—like the removal of personal items—are entirely unintentional. We wish you had informed us during your stay, as we would have immediately looked into the matter and provided compensation if needed.

As for breakfast, it seems there was some confusion regarding the vouchers. Our team would have been happy to provide clarification or additional vouchers if asked. We’ll review this process to ensure future guests don’t experience the same issue.

Finally, while the hotel is located in a busy urban area, we work hard to ensure the safety and comfort of our guests. Your feedback will help us improve, but it’s important to remember that many guests have positive experiences with us, and we strive to meet the highest standards.

We hope you’ll reconsider and give us another chance in the future.

Excellent hotel! Booked by tour group. Stayed there 9/25-9/28/24. Spacious room. Though for single person, I had a room with large bed and 2 twin beds. Had balcony overlooking street. Bed firm and comfortable. Slept so well. Great AC - cooled room well. No noise. Shower strong pressure. Breakfast superb! Restaurant in hotel - delicious food. Staff overall in restaurant and hotel front desk were all friendly and went way beyond to help and accommodate requests. Luggage storage available. Decor very well done - classy and modern. Convenient prime location! - right at heart of Naples near train station. Many restaurants, stores all within walking distance. Many of the different tour operators to Capri, Pompeii, Vesuvius, Amalfi all start at location just 3 minutes walk away! If you want to stay at one base location, and do various tours - this hotel is an excellent location. Overall had a wonderful experience at Hotel Vergilius Billia. Truly more like a 5 star hotel!

Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us at the Hotel Vergilius Billia. It's great to know that our central location made it convenient for you to explore Naples and join tours to Capri, Pompeii, Vesuvius, and the Amalfi Coast.

We’re delighted that you found your room spacious and comfortable, with amenities like the balcony, strong AC, and excellent shower pressure enhancing your stay. It's fantastic that our restaurant, breakfast, and the helpfulness of our staff left such a positive impression.

Your kind words about our modern decor and the overall atmosphere mean a lot to us. We’re glad our team could make your stay even more enjoyable and that you appreciated the extra services like luggage storage.

We look forward to welcoming you back on your next visit to Naples! Thank you again for sharing your experience with us.

Albergo situato in posizione comoda vicino alla stazione centrale FS ed alla metropolitana. La ns stanza era ampia e di recente ammodernamento , pulita e funzionale. Personale molto gentile e disponibile, soprattutto i ragazzi addetti alla sala colazioni! Colazione abbondante con scelta sia di dolce che salato. Da tenere in considerazione per soggiorno a Napoli!

Grazie mille per la vostra recensione positiva! Siamo felici che abbiate trovato la nostra posizione comoda e che la stanza, recentemente rinnovata, abbia soddisfatto le vostre aspettative. È un piacere sapere che il nostro personale, soprattutto il team della colazione, vi ha fatto sentire accolti e che abbiate apprezzato la varietà della colazione. Ci fa molto piacere che ci consideriate per i vostri futuri soggiorni a Napoli, e speriamo di rivedervi presto!