SAii Laguna Phuket

Vacaciones familiares, el hotel muy bonito pero en obras cosa que no sabíamos desde España.

El servicio de desayuno un 100 por la calidad y variedad de comida, el servicio en los restaurantes también un 100 muy educados y amables,

La habitación es grande cómoda y muy bonita.todo limpio

Las instalaciones del hotel no hemos tenido tiempo por qué está medio hotel en obras, pero todo lo demás 100

Creo que le falta algo de animación por la noche y el día en la zona de la piscina

Dear Dania, thank you for the lovely review. Our friendly and helpful SAiiLanders are always dedicated to providing exceptional service, and we're delighted to hear that they contributed positively to your overall experience. It is also great to know that you enjoyed your room, food quality and the cleanliness at the resort.
Thank you for choosing to stay with us at SAii Laguna Phuket and I do hope we will have the pleasure of welcoming you and your family back to our beautiful resort in the future.
SAii For Now,
Irina Ladnyuk
Guest Experience Manager

Das SAii ist ein wunderschönes Ressort. Extrem freundliches Personal. Jede noch so kleine Bitte wurde sofort umgesetzt. Die Küche war grandios. Die Lage am Bang Tao Strand ist Paradiesisch. Ideale Lage um die Insel Phuket zu erkunden. Immer wieder gern.

Dear Andrian, thank you so much for choosing our beachfront paradise for your recent vacation in Phuket. We are heartened to receive all your gracious compliments and are glad that you felt well-looked after by our SAiiLanders.
Once again thank you for staying with us at SAii Laguna Phuket and for taking the time to leave us such a wonderful review.
SAii For Now,
Irina Ladnyuk
Guest Experience Manager

Tolle Lage an Lagune und Meer mit angrenzende guten Strandrestaurants.
Äußerlich sehr schön gestaltet.
Die Zimmer und das Bett sind sehr groß. Sie sahen vor 26 Jahren genauso aus. Die Ausstattung mit braun ist völlig überholt. Die Gardinen teilweise schmutzig und zerrissen. Das Bad ist gut.
Die Klimaanlage ist fantastisch. So leise, dass sie selbst nachts laufen kann. Das Frühstück ist sehr reichhaltig und vielfältig.
Ein Graus sind die Liegen am Pool und auch ein Teil der Pooltücher dürfte gerne erneuert werden.
Alles in Allem keine 5 Sterne.
Ein 5 Sterne Hotel verfügt über Auflagen für seine Liegen und bietet keine zerschlissenen Pooltücher an.
Der Service sehr nett und alles sauber.
Viele russische Gäste mit vielen kleinen Kindern. Schätze 85 %.

It is saddening to see that we have failed to provide you with a pleasant experience. Regarding the facilities, we indeed have plans for refurbishment. The renovation for rooms and suites at the Beach Wing will begin in May and is expected to be completed before the upcoming festive season. Other areas will follow step by step as well. We trust that our resort will be renewed once the refurbishment is done, and the stay experience of our InSAiiders will be enhanced. Despite some shortcomings, we are still glad to see that you enjoyed our location and our service.
We would like to extend our appreciation for your honest comments, as they remind us of the areas that need more attention and improvement. We hope to have the pleasure of welcoming you back in the future to experience a rejuvenated SAii Laguna Phuket.

SAii for Now,

Miki Shashan Zhang
Guests Experience Manager

Ravis de ce séjour en famille pour conclure notre périple en Thaïlande.
Cadre reposant, belle plage de sable fin et plusieurs espaces de baignades en piscine. Une mention spéciale pour le petit déjeuner très varié et copieux. Le personnel toujours charmant et serviable. Établissement à recommander!

Thank you for choosing to stay with us at SAii Laguna Phuket and for this glowing 5star review. I was delighted to read that you would recommend our beautiful resort and that you enjoyed your family time around the pool. Thank you also for sharing your feedback about the staff service you received during your time with us. Your compliments are great pillars of motivation and support for us and we do hope we will have the pleasure of welcoming you back to our resort again in the future.
SAii for Now,
Irina Ladnyuk
Guest Experience Manager

Mi aspettavo di meglio considerando la categoria dell'albergo e sopratutto il prezzo elevato. Una grande struttura sulla lunga spiaggia di Bang Tao, una delle piu' belle di Phuket, non troppo affollata e con bel mare, la camera vista laguna era ampia e pulita, molto silenziosa ma l'arredo non e' da 5 stelle e presentava segni di usura, come la porta d'ingresso ed anche il bagno avrebbe bisogno di essere rinnovato. I ristoranti dell'albergo non offrono una esperienza memorabile, mi aspettavo una maggiore scelta della ottima cucina thailandese, ho trovato invece molti piatti internazionali (italiani, spagnoli, greci), e in un soggiorno di due settimane i menu' non sono mai cambiati. Giudizio positivo per il personale che ho trovato sempre gentile e sorridente. Un giudizio complessivo da 4 stelle, ma considerando il prezzo forse ne merita tre.

Dear Guido, thank you for choosing to stay with us at SAii Laguna Phuket. We very much appreciate your feedback regarding the pricing. Rest assured, we continually review and adjust our prices to ensure they reflect the value we provide. We also thank you for highlighting our SAiiLanders for their amazing service. They really are the heart and soul of the resort. I am very proud to be a part of this hardworking team. We thank you once again for choosing to spend your vacation with us and do hope that you return to our beautiful destination in the near future.
SAii for Now,
Irina Ladnyuk
Guest Experience Manager

Sono stati 5 bei giorni trascorsi in questa bellissima struttura affacciata sul mare delle Andamane a ridosso della laguna e direttamente su una lunghissima e bellissima spiaggia.
Ero già stato in questo hotel nel 2014 , 10 anni fa e seppure sia cambiata la proprietà non è cambiato il loro stile di accoglienza, qualità, cortesia ed efficienza per farti trascorrere dei giorni indimenticabili .
Il Saii Laguna di Phuket è un hotel che pur essendo grande e di un livello molto alto ti fa sentire a casa . Un grazie a tutto il personale sempre attento al cliente . Una nota è che la struttura , specialmente per quanto riguarda le camere , comincia a sentire i suoi anni . Ho capito però che la proprietà ha già un importante piano di ristrutturazione e dalle immagini che ho visto sarà di sicuro un piacere poter ritornare a lavori finiti per apprezzare ancora di più una vacanza in questa terra accogliente di Thailandia .
Raffaello Cestaro
Soggiornato dal 22 al 25 febbraio 2024

Dear Raffaello, many thanks for choosing to return to our resort again after so many years. We were delighted to read that you spent a relaxing and enjoyable vacation with us and would also like to thank you for the kind feedback. It was nice to know you enjoyed many of the same attributes which you experienced in 2014. I do hope we will have the pleasure of welcoming you back for a third time in the not too distant future.
SAii for Now,
Irina Ladnyuk
Guest Experience Manager

Il posto e’ bello, ma lavorano malissimo
Ho prenotato dal loro sito una camera con trattamento all inclusive e all’arrivo a loro risultava solo colazione.
Mi hanno quindi tenuto in reception un’ora, nonostante io dicessi che volevo riposare dopo 20 ore di viaggio, x risolvere
Alla fine mi hanno riconosciuto, dopo discussioni, colazione pranzo e cena, che e’ molto diverso da all inclusive
Il posto e’ bello, il mare decente, il servizio da dimenticare

Thank-you for choosing SAii Laguna Phuket and for taking the time to share your feedback. We were very disappointed to read that we failed to deliver a great holiday experience to you as this is not the memory of your time with us we would wish you to take away. We take on board your points and will work with whole team to ensure we learn from your feedback. We would like to apologize to you for the shortcomings you experienced and would like to again thank you for bringing these to our attention.
Once again, thank you for taking the time to share your feedback. We greatly appreciate it.
SAii for Now,
Irina Ladnyuk
Guest Experience Manager

La struttura dell'hotel sarebbe bella , purtroppo è datata e decadente e molto lontana dalle aspettative che si hanno prenotando un 5 stelle . Scarsa manutenzione sia nella struttura esterna che nelle camere. La pulizia lascia a desiderare. Nella colazione ci sono molti prodotti industriali di bassa qualità . Grande delusione. Da non consigliare!!

Thank you for taking the time to write and provide valuable feedback regarding your experiences. We always appreciate receiving constructive comments from our guests. We are sorry to read that you did not enjoy your stay at SAii Laguna Phuket, where usually our guests are very satisfied with our product and services. Please accept our sincere apologies if we have missed in our mission. We certainly noted your comments about the cleanliness and the breakfast selection and will discuss it with the whole management team for the future improvements.
One more time, we are sorry that we were not able to leave you with more positive memories of our resort, but do hope that despite this your stay in Phuket was a relaxing and enjoyable one.
SAii for Now,
Irina Ladnyuk
Guest Experience Manager

Hôtel très cher et vétuste avec aucun service. Absolument pas un 5*
Les chambres sont sombres et vieillissantes, pas propre, beaucoup de poussière.
On Nous avait même donné une chambre au départ ne correspondant pas du tout à la catégorie réservée. Ocean mais sans vue sur la mer et dans une grotte hyper sombre.
C’est un hôtel avec beaucoup trop de chambre … la qualité ne peux pas être bonne dans ce genre d’endroit.
Nourriture excessivement cher.
Le lieu où se trouve l’hôtel est une ville attrape touristes.
Tout est très cher… 20€ une pizza 🙁,
Dans l’hôtel pour avoir accès au lit au bord de la piscine il faut payer encore 1200bath !
Les autres Transates sont vraiment en mauvais état… tout est mal entretenu.
Le service de l’accueil est vraiment pas à la hauteur… on nous a très mal expliqué comment fonctionnait les navettes pour se déplacer. Et nous avons du rentrer à pieds après avoir attendu 40 min à l’arrêt de bus… aucun numéro de l’hôtel ne décrochait.. sur le tchat la personne a répondu encore des choses fausses.
Au petit déjeuner on était sur liste d’attente … j’ai jamais vu cela dans un 5*.
Je vous déconseille cet hôtel, et cet endroit de phuket en général. Il y a beaucoup mieux plus au sud vers rawai ou bien vers ao yon beach 😉. Je précise qu’on ne peux pas se baigner dans la mer trop trop de méduse de ce côté ci. Ceux sont pas des petites méduses mais des énormes par centaines.
Plus au sud nous n’avons pas eu ce souci la.

Thank you kindly Julie for taking the time to write and provide valuable feedback regarding your recent stay with us at SAii Laguna Phuket. We were genuinely saddened to read that we failed to deliver a great holiday experience to you as this is not the memory of your time with us we would wish you to take away. We have duly noted your comments about all aspects of the service you have highlighted and would like to offer you our most sincere apologies for any frustration and inconvenience this caused. All the issues were discussed in details with managers of all involved departments and we will do our best to make sure that such incidents won't happen again.
One more time, please allow us to extend our sincere apologies, that your stay was anything else but pleasant and left you with such bad impressions.
SAii For Now,
Irina Ladnyuk
Guest Experience Manager

die Anlage is sehr schön gelegen und das Personal sehr freundlich. Wir haben uns wohl gefühlt 😊. Ein Kritikpunkt ist das Frühstück Buffet - die Auswahl von Schinken, Wurst und Käse war dürftig und keinesfalls einem 5 Sterne Hotel🙁! Trotzdem werden wir wieder kommen 😊👍

Dear Gerhard, thank you for choosing to spend your holiday with us at SAii Laguna Phuket and thank you for the amazing feedback. We were delighted to read that you had a great stay and enjoyed our location, the ambiance, and the service. I have also passed your feedback regarding the breakfast buffet to our food and beverage team who will certainly take it on board.

Thank you for your kind comments and recommendations. We can’t wait to welcome you back to our beachfront paradise again in the future.

SAii for Now,
Irina Ladnyuk
Guest Experience Manager

Très bel hôtel. Très très grand. On a de la peine à retrouver la chambre. Superbe plage de sable blanc. Excellent petit déjeuner. très grande chambre vue sur la mer. Belles piscines, personnel sympa / excellents restaurants / L’hôtel est à proximité d’excellents petits restaurants sur la plage Top

Dear Philippe, thank you very much for choosing to stay with us at SAii Laguna Phuket. We were delighted to read that you enjoyed your time in our resort and would like to thank you for highlighting the pools, our location and the beautiful Bangtao Beach, breakfast offering and the service that you received from our SAiiLanders.
We do hope we will have the pleasure of welcoming you back to our tropical paradise in the future.
SAii for Now,
Irina Ladnyuk
Guest Experience Manager

Très bel établissement. Nous avions une chambre ocean terrace pour 8 jours. L'accès était direct pour rejoindre la piscine et la plage. Transats toujours en suffisance pas besoin de se battre. De l eau gratuite à disposition et des bouées dans la piscine. La salle de fitness était ok et le petit déjeuner également. Une application permet d'être informé des actualités. Nous étions 3 personnes. Nous avons demandé un jour un 3 ème linge de bain manquant via l'application et nous ne l'avons jamais reçu.... Sinon le programme de messagerie et échanges de l'hôtel marche bien. Vous pouvez aussi prendre une carte quand vous arrivez qui permet des réductions.
Resto principal très correct et le restaurant italien également. Au bar de la plage : je recommande le ginger mocktail :). Nous avons souvent marché sur la longue plage ce fut extra. Plein de possibilités de petites restaurations et de massages. Canal Village : bof...il n'y a vraiment rien à part une nail artist extra si vous en cherchez une. Je vous conseille d'aller à boat avenue (vous pouvez rejoindre cet endroit avec le free shuttle vers la laguna entrance) il y a plus d'animations et le vendredi soir un night market super sympa !!
Points négatifs : wifi pas très bon, chambres pourraient être rénovées, coussins de la terrasse pas nettoyés quotidiennement donc beaucoup de fientes d'oiseaux et donc inutilisable alors qu'il est super agréable de rester dehors !
Piscine pas grande mais toujours bien entretenue et température idéale ni trop chaud ni trop froid.

En gros nous recommandons cet hôtel qui fait attention à l'écologie, endroit au calme, accessible vers Patong pour plus d'animation avec un taxi ou des bus.

Bonjour, Lyly_Titi.

Your detailed comments on what made your vacation at SAii Laugna Phuket so pleasant are greatly appreciated. Your generous compliments on our location, swimming pool, restaurants, and SAii App are heartwarming. We are thrilled to know that you enjoyed the food and beverage at our resort by using our Dine Around Card. It is indeed a good offer that has been highly regarded by other InSAiiders as well.

Thank you for your honest feedback regarding the wifi, the room, the cleanliness of the cushion, and the missed service of bath linen delivery. We want to express our gratitude for bringing these shortcomings to our attention, as your insights inspire us to continuously enhance the stay experience of the InSAiiders. There is indeed lots of room for improvement.

We would like to inform you that the renovation of the rooms and suites at Beach Wing is expected to start this May, approximately, and the project for other areas will follow. We plan to upgrade our facilities step by step to offer a better and more comfortable stay for the InSAiiders. We look forward to your next visit in the near future to experience our rejuvenated rooms.

Merci beaucoup.

SAii for Now,

Miki Shashan Zhang
Guests Experience Manager

Wir waren Anfang Dezember zum 1 mal im Saii Laguna Phuket. Die area Laguna ist echt sehr schön und man kann einiges unternehmen auch sind am Strand direkt neben dem Hotel ein paar stände u ein kleines Dorf wo man zu günstigen Preisen essen kann. The boat Avenue die nicht weit entfernt ist hat viele Luxus Restaurants und auch einen großen Supermarkt in dem man aufjedenfall alles findet was man so benötigt. Der Stand ist wunderschön und auch für klein Kinder super geeignet. Ein Bereich des Hotels wurde während unserer Zeit renoviert alle Zimmer mit laguna Sicht .
3/4 der Zimmer war bereits fertig gestellt.
Da wir solch ein Zimmer gebucht hatten, haben wir somit ein neu renoviertes Zimmer erhalten und müssen sagen, dass Design ist sehr schön u modern, klar waren hier u da ein paar Kleinigkeiten aber der deutsche Anspruch ist eben auch ein anderer und das manche Fugen nicht so schön sind oder manche steckdosenleisten schräg sind, darüber kann man nur schmunzeln :) da wir der erste Gast in diesem Zimmer waren, wurde uns eins Formular mitgeben, welches wir ausfüllen konnten um das Feedback mitzuteilen u haben dafür im Gegenzug 500baht bekommen die wir für essen oder trinken im Hotel ausgeben konnten.
Natürlich haben wir ein paar verbesserungswünsche mitgeteilt wie z.b kein make up Spiegel vorhaben, 1 Nachttischlampe hat auf einer Seite gefehlt, Mülleimer im Zimmer wäre gut gewesen, keine Bademäntel vorhanden, Bett war sehr hart und die AC hat kaum gekühlt nur wenn man sie auf high Speed hatte ging es u dann war es extrem laut.
Alles in allem empfanden wir aber trotz schön modernem neuen Zimmer, dass dieses Hotel keinesfalls einem 5 Sterne Niveau entspricht wie man es von Europa gewöhnt ist und es dafür auch einfach viel zu teuer ist. Wir waren dafür
davor in einem anderen 5 Sterne Hotel in Phuket in genau der gleichen Preis klasse und wenn man diese 2 Hotels vergleicht liegen Welten dazwischen.
Liegen am Pool sollten dringend erneuert werden, kein Service am Pool. Frühstück war nicht gut, Kaffee muss man sich selbst von einem Automat holen, Schimmel in den Toiletten am Pool, Kids Club hat so gut wie kein Spielzeug es werden Aktivitäten tagsüber angeboten, aber viele davon kosten zusätzlich und nicht gerade wenig. Als wir auschecken wollten haben wir bestimmt 5x versucht jemand telefonisch an der Rezeption zu erreichen, damit sie jemand senden der uns mit dem Gepäck hilft. Leider hat niemand abgenommen so dass wir selbst alles zur Rezeption geschleppt hatten beim Check out wurden wir nichtmal gefragt wie unser Aufenthalt war oder irgendwelche Worte wie Hope to See you again nichts …super unfreundliche Dame …für uns steht ganz klar fest, dass auch wenn die neuen Zimmer schön sind dieser Preis nicht gerechtfertigt und das Service Level ein anderes sein müsste. Deshalb würden wir dieses Hotel nicht weiterempfehlen .

Festive greetings from SAii Laguna Phuket. Thank you sincerely for taking the time to share with us such detailed and constructive feedback regarding your recent stay at our resort. We are glad that you were part of the first batch of our valued guests to experience the rejuvenated rooms at the Lagoon Wing. Overall, the design of the new room is to your liking and comfort, although there remain some small areas that need more attention. We always strive to provide a remarkable experience to our dear guests; therefore, we take your comments seriously and seek improvement.

The refurbishment is ongoing step by step. The next phase of the renovation will start in May next year, which includes the areas you mentioned. Rest assured, training will continue to be carried out to improve our SAiiLanders’ service skills and enhance their proactive mindset.

We hope to have the pleasure of welcoming you once again to our resort in the future to regain your trust and provide an unforgettable stay.

Wishing you and your loved ones a prosperous New Year in 2024.

SAii for Now,

Miki Shashan Zhang
Guests Experience Manager

J'y étais allé en 1997 et je ne regrette pas d'y être retourné. Le cadre a un peu changé (ce n'est plus le LAGUNE BEACH) mais les décors sont luxuriant et la mer d'andaman toujours aussi accueillante (clarté & température)

Dear Mr. Christian,

It was our absolute pleasure to welcome you back to our resort after a long time. We were delighted to learn that you found the lush scenery and Andaman Sea maintaining their allure here, despite some changes in the setting. We hope you discovered some hidden gems during your recent visit and eagerly await your quick return.

SAii for Now,

Miki Shashan Zhang
Guests Experience Manager

Top Service. Sehr nettes Personal. Ich finde das Hotel Sehr Familienfreundlich, vor allem für die Kinder. Die ganze Anlage ist sehr sauber und das essen ist sehr lecker. Wir werden dieses Hotel bestimmt wieder mal besuchen. Ich kann es nur empfehlen. Danke

Dear Christian, thank you very much for choosing to spend your vacation with us at SAii Laguna Phuket and for taking the time to post this lovely review. It was heartwarming to learn that you had a nice and relaxing stay and that our SAii team members were attentive, helpful, pleasant and earnest in delivering and ensuring your needs were met. It was also great to read that you would happily return to our resort in the future. We certainly look forward to welcoming you back when you do.
SAii for Now,
Irina Ladnyuk
Guest Experience Manager

El hotel general está genial , instalaciones, ubicación, acceso a la playa y lo mejor la atención y educación del personal , quiero mencionar en especial las chicas de la zona club Gade , May, Ging y en la recepción de Gook, totalmente recomendable para relajarte

Dear Dany, thank you for the five star glowing review and for your time in sharing with other readers of this forum. The team and I are pleased that the resort facilities, location and service that you received were the highlights of your holiday. We do hope that we will have the opportunity to welcome you again in the near future.
SAii For Now,
Irina Ladnyuk
Guest Experience Manager

Il resort è in una posizione molto bella ed è inserito in un contesto residenziale molto carino e ben organizzato. La struttura gode di ogni confort e ti fa sentire a tuo agio sempre. La vicinanza al centro abitato è garantito da facili trasporti organizzati dal resort.
Il personale tutto è fantastico, in particolare nel nostro caso ci ha assistito Tuang, molto professionale.

Dear Roberto, the team and I sincerely thank you for your time in reviewing your recent stay. We are delighted to read that your entire experience was amazing and you fell in love with our beachfront paradise here in Phuket. Thank you for highlighting the service delivery and engagement of Khun Tuang. She is a great asset to our team and it is a great honour to work with her.
We do hope to welcome you again soon to SAii Laguna Phuket.
SAii For Now,
Irina Ladnyuk
Guest Experience Manager

Hotel en primera línea de playa. Personal muy amable. Habitaciones cómodas. Tienes plancha y agua incluida en la habitación. En el restaurante Edgewater se come muy pero que muy bien. Platos grandes, bien presentados y todo buenísimo. Os recomiendo el sandwich dd jamon y queso que esta muy rico pero hay carne, pescado, comida thai....Al llegar nos ofrecieron un descuento de un 20% en la comida dejando de entrada un depósito de 5000 o bien de 10.000 bht. Como éramos 4 elegimos la 2da opción y creo que vale la pena porque con 3 ó 4 comidas dentro del hotel ya puedes gastarlo de sobras.

Justo al lado del hotel hay comercios y restaurantes varios a pie de playa para elegir. También tienes servicio de lavandería muy bien de precio ( 1kg=120 bht) y planchado (80 bht). Minimercados para comprar pasta dental, galletas oreo....

La playa esta buena aunque a veces hay algo de olas solo en la orilla. Puedes alquilar motos acuáticas aunque el precio es caro como en España ( 120 eu aprox por 1 h). También hay posibilidad de hacer parasailing o paseo en bote por alli por la playa.
A mi me encantó este hotel y volvería sin dudarlo.

Thank you for choosing to spend your Phuket vacation with us at Outrigger Laguna Phuket Beach Resort. We are honoured that we had the opportunity to host you in our paradise.

We, management and staff, have worked hard to develop and instill the correct culture based on our Outrigger Values within the resort. We use negative feedback as a management tool to reflect, address and remedy as part of our ongoing efforts to provide our guests with distinctive service. Above all, as hosts, we strive to welcome and entertain our guests and friends with warmth and generosity.

The team and I hope to welcome you once again when you are next travelling to our side of the world.
Safe travels and Sawasdee.
Kindest Regards
Leah Matters

Ultima parada del viaje a Tailandia y Camboya. Contratamos el club voyager 47. Instalaciones buenísimas y el trato del personal excelente. La única pega puede residir en la distancia a cualquier pueblo, pero como lo queríamos era tranquilidad, para nosotros perfecto.Desayuno sobradiisimo de todo. A las 14:30 sandwiches, zumos, fruta y pasteles. A las 18:00 cocteles y aperitivos. Todo es un ambiente muy bueno. El masaje Thai probablemente el mejor de los recibidos en Tailandia y Camboya. MUY RECOMENDABLE.

We are absolutely thrilled that we were able to exceed your expectations in terms of massages, experience and service during your stay. It was pleasing to read that your last stop of your Cambodia and Thailand trip was with us at Outrigger Laguna Phuket Beach Resort. Thank you kindly for the five star review and for the recommendation which we sincerely appreciate.

We hope to have the pleasure of welcoming you once again when you are next travelling to Phuket, Thailand.
Kindest Regards
Leah Matters

Este Resort está situado dentro de un complejo de hoteles en la isla de Phuket. El hotel es muy bonito, lleno de palmeras y vegetación y rodeado por la playa y un pequeño lago. Dispone de bonitas piscinas, una de ellas con tobogán y está situado frente a la playa (aunque no pudimos bañarnos en ella porque siempre ondeaba la bandera roja). Las habitaciones son grandes y disponen de terracita y la limpieza es adecuada. El wifi funciona perfectamente, el personal es muy agradable y el desayuno tipo bufet es muy completo (variedad de dulces, cocina en directo, platos tailandeses, sushi, ...).
La única pega que tiene es que está un poco alejado de todo y por ejemplo para ir al mercado nocturno tendrás que pagar 1400bth para ir y volver en taxi. El hotel dispone de un bus gratuito que recorre todo el Resort, pero no sale fuera.
Al lado del hotel en la zona de la playa hay varios restaurantes (más económicos que los del Resort) todos con vistas al mar y además hay bares de copas, casas de cambio y algunas tiendas que ofrecen excursiones más económicas.

Thank you for taking the time to write and share your valuable feedback regarding your recent holiday with us at Outrigger Laguna Phuket Beach Resort. We, management and staff, have worked hard to develop and instill the correct culture based on our Outrigger Values within the resort. We are delighted to read that the highlights of your vacation were our Outrigger hosts, buffet breakfast and the location!

During our monsoon season of June through to October, the ocean changes due to the wind and rain causing waves and currents (rips). On a daily basis our Sport and Recreation team identifies the condition of the ocean and erects the appropriate coloured flag. If we display a Red flag it means that it is not deemed safe to swim due to strong currents regardless of your swim ability. There is a sign in various languages explaining the flags and beach conditions. Outside of the monsoon season, the ocean is completely flat and safe for all levels of swimmers to swim in. Safety of our guests is paramount and as you personally experienced, we take this matter very seriously.

We hope to have the pleasure of welcoming you once again to our beautiful destination outside of monsoon season so that you can enjoy swimming in the ocean.
Kind Regards
Leah Matters