Bungalows Rebecca Park

First time at rebbecca park for the price and location brilliant had a bungalow with new mattresses vry comfy staff very friendly abundance of clean towels and bed sheets only drawback was the shower great pressure but badly maintained shower cubicle love the peacocks in the morning a great 3 weeks looking forward to next visit to rebbecca park

My 2nd visit to Rebecca Park this year, because I enjoyed the 1st so much I returned again. This time I had a studio,which has a/c which covers the whole studio, and not a bungalow that has a/c just in the bedroom . The bathroom is quite a bit smaller in the studio. From now on I will book the studio. Marco/Mako ? on reception was very helpful again, as are all the staff. They sell 5ltr bottles of drinking water at reception for 1.5 euros, 2 lasted me 12 nights , for 3 euro`s ! A real Bargain and saves carrying it from the shops ! The Yumbo Centre is 5 minutes on foot, the nearest bus stop 4 mins. The pool and communal area`s are spotless, the sunbeds plentiful and clean. Free wi-fi, pay for the room safe . Remember to keep your key-card away form your phone...Ask me how I know..8=) The Restaurant hours are limited, I didnt eat onsite so cant comment.Overall, great value, and I will return again.

My recent stay at Rebecca Park was incredibly disappointing and downright unsafe. The only positive aspect of our stay was the diligent and friendly cleaner. Unfortunately, everything else about the accommodation left much to be desired.

Firstly, there is a glaring lack of security at this establishment. People can come in and out as they please, creating an environment that feels more like a chaotic hostel than a holiday resort. There are no security measures in place to ensure the safety and comfort of guests, which is alarming.

The place was overrun with kids running around screaming at all hours, throwing used nappies about, adults standing around drinking and causing disturbances throughout the day and night. This made it nearly impossible to relax or enjoy any peace and quiet during our stay. It’s worth mentioning that this is not a nice place for British tourists, as the atmosphere felt particularly hostile towards us.

The resort is mainly full of Spanish guests who don't seem to like British tourists. We felt very unwelcome, especially around the pool area. The manager even told us that it would be best to stay out of the pool and use the beach instead, he said the place isn't good when it's full of Spanish guests and i would be best to visit in October. When we walked past the Canarian people on our row, they would laugh, spit, or say bad words. They would also say Englishand spit. I tried to say hello and so did my disabled daughter but we was ignored. We felt very intimidated in these situations. There was groups of people that would block the walk ways when we tried to get passed.

In our particular case, we faced a terrifying incident where an unidentified person opened our window, pulled back the curtain, and threw a stone at my young daughter while she was getting dressed. She was Petraeus. We felt incredibly unsafe, and the hotel staff’s response was grossly inadequate. Despite my pleas for assistance and a request to be moved to another room, we were simply advised to keep our window closed, as we weren't safe. With no air conditioning, this made for an unbearably warm and uncomfortable situation. The Spanish people specifically targeted us with the stone, there was no stones outside the window, and I had no choice but to leave halfway through our stay due to this incident.

The atmosphere at Rebecca Park was hostile, particularly for British guests. The lack of support and the indifferent attitude of the hotel staff left us feeling abandoned and vulnerable. Even though I found alternative accommodations by myself, I still felt so scared that I waited until I got home to write this review, fearing those people might see us again if I spoke out while still in Gran Canaria.

The manager mentioned that he had put up a sign to say no visitors, as people were just coming into the complex saying they were visiting for coffee. Yet later on that night, my daughter had the stone thrown at her through the window. The receptionist said he knew who it was and had spoken to the family, but that was all we were told. My autistic daughter was petrified. There was no stones outside the window. When we walked back through the crowds of people to get to our room after the incident they was all laughing. The stone could of hit my child on the head. Has a family this as really scared us and after many years of visiting Gran canaria this will be our last. I cant understand why they wanted to hurt my daughter and didnt want our family there.

**Avoid at all costs.** I would strongly advise prospective guests to think twice before booking a stay at Rebecca Park. The safety and well-being of guests appear to be low priorities, and the overall quality of the experience is far from what one would expect from holiday accommodation.

**Rating:** ★☆☆☆☆ (1/5)

The bad:
Noisy- VERY!
children running around and Screaming at full volume (very scary) until past midnight. Parents oblivious and Partying on their front- drinking, smoking and playing very loud music until 3am and shouting accorss properties.
The swimming pool sunbeds were all 'taken' by 9am - for most of the day no one was even present!
The swimming pool bar guy ignored ALL the 'reserved' sunbeds (told me i had to arrive early!) sold drinks in glasses that were then used in the pool!
The air conditiong did not work in the sperated 'bed' room. and the TV broke.
Very Small shower.
Bed linen was cheap and therfor sweaty.
Nightime chinese watchman could not care less about anything.
You have to pay extra to use the safe (bad).

the ok:
the location is a resonable distance from the (in)famous Yumo centre and about 10mins from a mini supermarket, and about twenty miuntes from the nearest beach.
The accomodation is Basic with cooking implements for two people, small hob and fridlge.
The main 'room' has a wall between it/kitchen and the bed 'space'. big wardrobes and then a small bathroom with sink, toilet and small shower - no window or ventialtion?
To be fair the cleaners did a good job.
The grounds were tidy, but there were very large communal bins that are unsightly and smelt with all the piled up rubbish. shame.

Summary:
whilst this was never advertised as 'adults only ' the terrifying noise from children and their parents ruined the stay.
The accomdation was clean, but basic.
The swimming pool & sunbed situation is unacceptable, and represents poor management.
- there is far nicer accomodation next door (adults only) that is very modern, very clean and very quiet. (sadly was fully booked, maybe for a reason?)
I would not stay here again.

Shocking holiday, never stayed anywhere else that lets children run a mock until 3am, pool not big enough for amount of holiday makers. Air con only in certain rooms, 1 ceiling fan not adequate for the summer months. Unable to leave windows open due to noise and children opening the curtains to peer in. No privacy!! Oh and cockroaches to boot.