Hotel Regal Pacific Santiago

I highly recomend this hotel. Excellent location, friendly staff and very good food. The staff are very friendly and willing to go out of there way to help you with suggestions to go shopping and for restaurants. This hotel has been my hotel in Santiago Chile for over 15 years.

Hello John:

We thank you for your kind words at TripAdvisor. Thanks to the feed back given by passagers like you, we improve on a daily basis.

We hope on seeing you soon.

Warm Regards,
Marco Antonio Sáez P. Director Of Operations & Sales

First time in Santiago this was a very comfortable hotel with big rooms and comfortable beds and the most extensive breakfast selection we had met in 6 weeks of travel. Everything you could want and more.

Particularly noticed that the staff teams worked well and were considerate of each other as well as being attentive to guests.

The one thing that was less helpful they can do nothing about in that the hotel is not near to anywhere useful for sightseeing. However taxi are not expensive or if confident you can use the nearby metro.

Would be nicer if rooms were less 'beige' in decor, but that is personal preference. Liked the stained the glass in the lift and what we dubbed 'the mouse orchestra' who serenaded us up and down with a wide repertoire.

Reception staff very helpful - a credit to the hotel.

Real mix of clientele from people joining cruises to businessmen.

Good air-conditioning, always seemed perfect temperature and very quiet.

Dear guest;

Thank you for your positive comments and the time to share with the community TripAdvisor. We are happy to hear that enjoyed your stay with us. For us it was a pleasure to welcome you to our hotel.

Our Hotel is under renovations, in ours 104 rooms, new design and technology.

Thanks again for choosing us and hope to have the pleasure of welcoming you back in the very near future.

Best regards,
Marco Antonio Sáez P. Director Of Operations & Sales
Hotel Regal Pacific – Santiago

It's definitely one of the best hotels i have been. Located in a beautiful a modern area of Santiago, it's a beautiful and high building, it has something like 18 floors. Very clean and tidy room, quite big size. It has all the facilities of a 5 stars hotel. Friendly staff, nice environment, good restaurant. The breakfast is very good, big variety of food. Absolutely to recommend....

Hello;

We thank you for your kind words at TripAdvisor. Thanks to the feed back given by passagers like you, we improve on a daily basis.

We hope on seeing you soon.

Warm Regards,
Marco Antonio Sáez P. Director Of Operations & Sales

There was no one to greet us at the door to take our suitcases. We were first at the check in desk, but last to get our room. The bar is tiny with only three bar stools. We had to sit in the dining room. The entrance lobby does not have enough chairs. The breakfast was very good but I would have liked some grilled tomatoes and mushrooms. There were too many cakes and pastries. The hotel lacked atmosphere and a soul. It does not warrant 5 stars.

Hi Christine

Thanks for sharing your experience at our hotel with the TripAdvisor community.

We are very glad to hear that you found hotel up to your expectations. Regarding our breakfast service, we have passed your comments to our Food and Beverage department.
We will atend your sugection, thank you for telling us.

We hope to see you back in the near future.

Warm Regards,
Marco Antonio Sáez P. Director Of Operations & Sales
Hotel Regal Pacific – Santiago

The Los Condes Regal Pacifico is in a wonderful area. The hotel rooms are spacious and comfortable. The front desk staff are some of the best customer service teams I have experienced in a long time. They actually remembered us from four years ago during a trip just as the Covid pandemic was beginning. The hotel restaurant serves breakfast that is varied and delicious. We used Fattoria for 3 dinners and they were all excellent. The chef was flexible and accommodated my food needs.They even had a page of vegan entrees. It is rare to find customer service this special.
Behind the hotel you can walk to a huge park. On the other side of the park is a large shopping center. We were able to use Uber for most of our transportation needs.

Hi,

Thanks for sharing your experience at our hotel with the TripAdvisor community.

We are very glad to hear that you found hotel up to your expectations. Regarding our breakfast service and La Fattoria menu, we have passed your comments to our Food and Beverage department.

We hope to see you back in the near future.

Warm Regards,
Marco Antonio Sáez P. Director Of Operations & Sales
Hotel Regal Pacific – Santiago

Ottimo hotel che consiglio. Dopo averci soggiornato una settimana nel 2023 e una nel 2022, ne ho apprezzato la pulizia, la cordialità del personale, la posizione. Una nota super positiva per la colazione, molto ricca, varia, ben presentata.
Non manca veramente nulla!!

Estimada Silvia:

Gracias por sus positivos comentarios y por haberse tomado el tiempo de compartirlos con la comunidad de TripAdvisor. Nos alegra mucho escuchar que disfrutó de su estadía con nosotros. Para nosotros fue todo un placer el recibirle en nuestro hotel.



Gracias nuevamente por habernos elegido y esperamos tener el placer de volver a recibirle en un futuro muy cercano.



Saludos cordiales,


Marco Antonio Sáez P. Director Of Operations & Sales
Hotel Regal Pacific – Santiago

Confortable près des restaurants facile d’accès parking rien à redire au vu du rapport prix qualité à choisir sans aucune hesitation sans doute une des meilleures options a santiago j’y retournerai avec énormément de plaisir

Hello,

We thank you for your kind words at TripAdvisor. Thanks to the feed back given by passagers like you, we improve on a daily basis.

We hope on seeing you soon.

Warm Regards,
Marco Antonio Sáez P. Director Of Operations & Sales
Hotel Regal Pacific – Santiago

Hotel in elegante quartiere residenziale, comodissimo per immediata vicinanza a fermata metro. Pulito, camere sufficientemente ampie, letti comodissimi, efficiente sistema di luci e climatizzazione, ottima vista, piscina, ristorante di qualità, prezzo non eccessivo, personale estremamente gentile e disponibile. Tutto ottimo.

Hello;

We thank you for your kind words at TripAdvisor. Thanks to the feed back given by passagers like you, we improve on a daily basis.

We hope on seeing you soon.

Warm Regards,
Marco Antonio Sáez P. Director Of Operations & Sales

Un personnel très accueillant, sympathique, avenant et aidant. Une super grande chambre bien aménagée avec un bel espace salon. Vraiment bien situé, juste à côté d’une station de métro. Les déplacements sont faciles et le quartier est plaisant. On y retrouve de bons restaurants et beaucoup plus. Belle recommandation. Fabian dans la salle à manger est aux petits soin avec la clientèle.

Estimado Cliente:

Gracias por sus sinceros comentarios y por tomarse el tiempo de compartirlos en Tripadvisor.

Nos alegra mucho saber que disfruto de nuestra inmejorable ubicación y servicio personalizado. Le diremos a Fabian sobre su comentario!

Gracias por habernos elegido y esperamos recibirlo nuevamente en un futuro cercano.

Saludos cordiales,



Verónica Méndez Barriga
Gerente Comercial
Hotel Regal Pacific – Santiago

Buon hotel piccola la hall ristorante buono con piatti variegati. Camere belle comode personale gentile. Posizione comoda ben servita da metro. Consiglio happy hour Buoni ristoranti nei dintorni .zona sicura

Estimado Cliente:

Gracias por sus positivos comentarios y por tomarse el tiempo de compartirlos en Tripadvisor.

Nos alegra saber que disfruto nuestro inmejorable ubicación y premiada gastronomía.

Gracias por habernos elegido y esperamos recibirlo nuevamente en un futuro cercano.

Saludos cordiales,



Verónica Méndez Barriga
Gerente Comercial
Hotel Regal Pacific – Santiago

Das Hotel ist stilvoll eingerichtet und für südamerikanische Verhältnisse wirklich luxuriös. Auf den Zimmern gibt es zahlreiche technische Spielereien und hochwertige Betten. Das Frühstück war großzügig und lecker. Negativ aufgefallen ist nur, dass die Minibar verschlossen war und dass morgens um 9 Uhr lautstark im Haus gebohrt wurde. Alles in Allem aber eine gute Erfahrung.

Dear guest;

Thank you for your positive comments and time have taken share with the community TripAdvisor.

We are very happy to hear that enjoyed your stay with us. For us was a pleasure to welcome you to our hotel.

We regret the inconveniences, we are finalizing our remodeling works.

Thanks again for choosing us and hope to have the pleasure of welcoming you again in the near future.

Best regards,

Verónica Méndez Barriga
Sales Manager
Regal Pacific Hotel - Santiago

Das Regal Pacific ist ein gutes Business Hotel ohne große Schwächen. Aktuell (Oktober 2017) sind Renovierungsarbeiten im Gange, diese sind aber auf die Tageszeit beschränkt. Die Zimmer sind gut ausgestattet wenn auch nur wenig beleuchtet. Die Lage ist gut, Metro gleich nebenan.

Estimado Cliente:

Gracias por sus positivos comentarios y por tomarse el tiempo de compartirlos en Tripadvisor. Nos alegra saber que disfruto nuestra inmejorable ubicación y servicio.

Gracias por habernos elegido y esperamos recibirlo nuevamente en un futuro cercano.

Saludos cordiales,



Verónica Méndez Barriga
Gerente Comercial
Hotel Regal Pacific – Santiago

Für einen Besuch in Santiago ist das Regal Pacific Hotel eine perfekte Unterkunft. Das Hotelpersonal ist außergewöhnlich freundlich und immer hilfsbereit. Die Zimmer sind sehr großzügig und komfortabel und das Preis- Leistungsverhältnis sowohl im Hotel und auch im Restaurant ist sehr gut. Im Stadtteil Las Condes fühlt man sich sehr sicher und direkt neben dem Hotel befindet sich die Metrostation die einem schnell zu den Sehenswürdigkeiten bringt.

Dear guest;

Thank you for your positive comments and time have taken share with the community TripAdvisor. We are very happy to hear that enjoyed your stay with us. For us was a pleasure to welcome you to our hotel.

Thanks again for choosing us and hope to have the pleasure of welcoming you again in the near future.

Best regards,

Verónica Méndez Barriga
Sales Manager
Regal Pacific Hotel - Santiago

L'hôtel est très bien situé dans un quartier sur de Santiago. Compte d'une station de métro à côté et sur la ligne la plus importante et d'arrêts de bus, les déplacements dan Santiago sont très faciles.
Chambre de luxe très spacieuse avec une vue sur la Cordillère des Andes; coin chambre, coin salon et coin bar; lit confortable et très large. Très bonne prestation du personnel de ménage.
Service de lavanderie très efficace et rapide.
Très bon petit déjeuner.
Le personnel est très accueillant et efficace.
On peut regretter que personne ne parle le français, ce qui nécessite un minimum de connaissances en anglais ou espagnol.
Nous avons regretté de devoir en partir. C'est un hôtel que je recommande.
Personnellement j'y retournerai lors de mon prochain séjour.

C'est un hôtel de grande qualité. Cependant, nous concernant, le personnel du restaurant-bar était quelque peu hautain. La chambre était très bien, propre, parfaitement entretenue. Il y a une station de métro juste devant l'hôtel, et de ce fait nous avons facilement accès au grand réseau de Santiago. Le quartier est quasi désert le samedi et le dimanche.

Estimado huésped;


Gracias por sus positivos comentarios y por haberse tomado el tiempo de compartirlos con la comunidad de TripAdvisor. Nos alegra mucho escuchar que disfrutó de su estadía con nosotros. Para nosotros fue todo un placer el recibirle en nuestro hotel.



Gracias nuevamente por habernos elegido y esperamos tener el placer de volver a recibirle en un futuro muy cercano.



Saludos cordiales,



Marco Antonio Sáez

Director of Operations

Hotel Regal Pacific – Santiago

Accueil sympa, le resto de l'hotel la fattoria propose des plats italiens et de la viande de bonne qualité (agneau de Patagonie excellent).Vin au verre, service très cool.
L'hotel est proche de plusieurs des plus gros mall de Santiago:Parque Arauco et Costanera center à 4 stations de métro. A faire absolument le Sky costanera vue panoramique incroyable sur santiago.

Estimado huésped;


Gracias por sus positivos comentarios y por haberse tomado el tiempo de compartirlos con la comunidad de TripAdvisor. Nos alegra mucho escuchar que disfrutó de su estadía con nosotros. Para nosotros fue todo un placer el recibirle en nuestro hotel.



Gracias nuevamente por habernos elegido y esperamos tener el placer de volver a recibirle en un futuro muy cercano.



Saludos cordiales,



Marco Antonio Sáez

Director of Operations

Hotel Regal Pacific – Santiago

Das Haus ist sehr gepflegt, das Zimmer ausreichend groß und das Bett nicht durchgelegen. Das Personal im Restaurant und im Wellnessbereich war sehr bemüht und nett, dagegen war das Personal am Empfang - dem wichtigsten Bereich im Hotel - unfreundlich und nicht wirklich bemüht.....man hatte den Eindruck man sei nicht willkommen!!! Daran sollten sie arbeiten!

Dear guest;

Thank you for your positive comments and time have taken share with the community TripAdvisor. We are very happy to hear that enjoyed your stay with us.
We will review our quality policy with our Front Desk Department.
For us was a pleasure to welcome you to our hotel.

Thanks again for choosing us and hope to have the pleasure of welcoming you again in the near future.

Best regards,

Marco Antonio Sáez
Director of Operations
Regal Pacific Hotel - Santiago

Hotel posizionato nella zona di Las Condes. Raggiungibile in 25 minuti dall'aeroporto e ad altri 20 dal centro di Santiago. Camere spaziosissime, pulite e con tutte le comodità che ci si aspetta da un hotel 5 stelle. Il personale è gentile e preparato. Colazione assortita e con prodotti di qualità. Linea internet ovunque all'interno della struttura. A volte un pochino lenta ma c'è di peggio.Qualche appunto sul ristorante. Ci ho mangiato due volte e dal mio punto di vista ci si potrebbe aspettare di meglio.
Tirando le somme direi proprio che vale la pena soggiornare in questo hotel!

Stima;
 
Ti ringraziamo per il tuo commento e il tempo impiegato per fare una recensione sul vostro soggiorno con noi attraverso TripAdvisor, come le vostre risposte sono il modo ideale per continuare a migliorare la nostra qualità e servizio quotidiano.
 
Siamo anche felici di aver trovato le strutture di vostra scelta, più il servizio fornito in base a quello che mi aspettavo.
 
Un caro saluto

Marco Antonio Sáez
Direttore delle Operazioni
Regal Pacific Hotel - Santiago

ero stata in questo hotel molti anni fa, appena aperto e lo avevo trovato molto carino, con quei mobili antichi o presunti tali in varie zone dell'hotel.
Ora devo dire che e' un po' sotto alle mie aspettative, soprattutto per la manutenzione della camera (luci non funzionanti e moquette vecchia)
la posizione per quanto mi riugarda e' ottima per motivi lavorativi ma spero che ci siano alternative migliori in zona, se dovessi tornare non so se opterei per questo hotel.
Rb

Das Hotel liegt leider allzu weit entfernt von der Innenstadt und allen Sehenswürdigkeiten. Andererseits befindet sich die U-Bahn in unmittelbarer Nähe, so dass man direkt in die Innenstadt fahren kann, ohne unterwegs umsteigen zu müssen. Auch die Umgebung ist absolut sicher, sogar bei Nacht. Unweit befinden sich einige Einkaufsmöglichkeiten, darunter auch ein riesiger Supermarkt, wo man sich mit allem was man braucht problemlos eindecken kann, etwa mit Getränken – die Auswahl ist super. Das Frühstücksbuffet war seht gut und wurde stets nachgefüllt. Das Personal wirkte professionell und zuvorkommend. Weit weniger gefallen hat mir die Klimaanlage im Zimmer. Es ist eine veraltete Bauart, die beim Laufen zu laut klirrt. Hotelgäste, die hellhörig schlafen, würden sich da nicht allzu gemütlich fühlen. Im Badezimmer gibt es keinen Schwamm, obwohl das Konzept eines richtigen Fünf-Sterne-Hotels gerade voraussetzt, dass sich Hotelgäste keine Sorgen um derartige Kleinigkeiten zu machen haben. Auch die Auffrischung der Zimmerausstattung (der Möbel, des Anstrichs der Wände) wäre nicht fehl am Platz.