Ocean Suite Boutique Hotel Goa

My parents booked it and due to some reasons their plan got cancelled wherein they managed to cancel it before 1.5 months of the arrival date and hence they didn't receive the refund amount.
Had a bad experience and would not recommend.

I visited Goa last month for Business Trip and booked Ocean Suite for 2 nights as Few of my work visit was in the same location . also the hotel looked very good . I booked the hotel through Agoda but I got a shock seeing the state of the hotel . I have never seen such a terrible property in my life . Smelly , Untrained staff , irresponsible owner and a total waste of money . All pictures Iam uploading so that travellers should know . I contacted the owner for refund but she is on a holiday in Russia . This is how they fraud our money and travel abroad .

Number of things that went wrong here for us. The weekend that was supposed to be relaxed started with a horrible experience.
1) the room that was promised to us was given to someone else
2) the entire space is being refurbished and painted. The paint smell made us sick!
3) the room that we finally had to haggle to get was a someone's private room with all their stuff - clothes, books, files, all in the cupboards and cabinets which means we can't use it at all + the added tension of responsibility for these things
4) the bed was not clean, had sand particles, a dirty bedspread and the room was not dusted and cleaned, the curtains were not working and the curtain rod was broken
5) we called the owner Anjali Chhabra who conveniently was absent at the location inspite of us repeatedly calling her and explaining the situation to her. She was not botthered about the customer experience at all and just told us that we could either go to the rooms which were stinking of fresh paint or this one or checkout and that it will not be refunded! This is absolutely unethical and a very poor reflection of the customer orientation that she has.. we have regretted booking this place and have already spent 3 hours in only negotiating which room we could go to.. what all needs cleaning in the room that was allotted to us and getting the work done from her house maids.

She didn't bother to come visit us and get this organised either.. I would NOT recommend this place to anyone. We have attached the pictures of the room was given to us.. check it for yourself how dirty it is!!

If you have a Vehicle then, this is a perfect place to stay with Family.
Everything was perfect. Pool, behavior of staff, behavior of Owner Anjali, cleanness of rooms and bathrooms etc. Breakfast and tea was very tasty. Owner Anjali dropped us to Dona Paula circle on her car. Its like a homely atmosphere. Strongly recommending.

Firstly this is not a hotel but a big bungalow with luxurious rooms with all the amenities. The rooms were very well equipped and we were given balcony view with a huge bathtub. The hospitality was just amazing and the owner Anjali and her crew was equally awesome. We felt very welcomed and pampered. Even our doggo Bruno had an amazing time. This is also pet friendly place and the ambience is really good since away from all the noise of the city. Breakfast was awesome too. Worth visiting and I will always make a point to stay here when I am visit Goa.