Rajputana Udaipur - A juSTa Resort

Grandioso , magnificente e ampio ma con evidenti segni di decadenza che tuttavia non ne rovinano l'atmosfera. In stile indiano, le camere sono arredate con gusto: grandi, spaziose, pulite, con tutto il necessario per un soggiorno confortevole. Il bagno presentava qualche difetto, ovvero l'acqua calda che non è disponibile 24h/24h. Tuttavia la temperatura esterna ancora calda non ha creato nessun problema per la doccia a temperatura ambiente. Lenzuola molto belle. Aria condizionata e ventilatore a soffitto, TV, acqua, bollitore e una piccola scelta di tè e caffè.
Abbiamo soggiornato 2 notti e abbiamo provato la cucina sia a colazione che a cena. Tutto molto piacevole con ampia menù serale che si può avere anche in camera.
L'hotel è distante dalla città in una zona degradata ma non diversa da altre parti della città.
Il personale è sempre molto gentile e sorridente.
------
Grandiose, magnificent and large but with obvious signs of decadence which however do not ruin the atmosphere. In Indian style, the rooms are tastefully decorated: large, spacious, clean, with everything needed for a comfortable stay. The bathroom had some defects, namely the hot water which is not available 24 hours a day. However, the still warm outside temperature did not create any problems for the shower at room temperature. Very nice bed sheets. Air conditioning and ceiling fan, TV, water, kettle and a small choice of tea and coffee. We stayed 2 nights and tried the cuisine for both breakfast and dinner. All very pleasant with a large evening menu that can also be had in the room. The hotel is far from the city in a run down area but no different from other parts of the city. The staff is always very kind and smiling.

Dear Guest,

It was an absolute pleasure to have had the opportunity to host you as our esteemed guest. We are honoured to note that you liked our resort, cleanliness maintained, spacious rooms, delicious food served and the service extended by our staff.

We sincerely appreciate your compliments. All of our staff members were delighted to note that their efforts were recognized and well appreciated. It is our constant endeavour to provide warm, efficient and discreet services to our guests.

We are delighted to note that you have had a comfortable stay and look forward to welcoming you back in future.

Yours Sincerely,
Ravinder Mahendra
General Manager
jüSTa Hotels & Resorts
gm.rajputana@justahotels.com

L'albergo era inserito nel tour, scelto dal tour operator. La struttura è molto bella, ma la scarsa pulizia vanifica tutto. Colazione assolutamente insufficiente. Tutto ciò non è compensato dal costo, che è di poco inferiore a quello di catene occidentali note di pari categoria.

Very good place.
Excelent food.
Lot of nature and a very big pool.
Recommended for everyone who wants to relax.

Posto molto bello.
Cibo eccellente.
Tanto verde e una grande piscina.
Consigliato per chiunque voglia rilassarsi

Dear Guest,

Thank you for sparing your precious time to write your experience at TripAdvisor. We are extremely glad to note that you liked our resort, location, pool, delicious food served and the service provided by our staff.

We are delighted to note that you have had a comfortable stay and look forward to welcoming you back in future.

Yours Sincerely,
Arun Kumar
Hotel Manager
jüSTa Hotels & Resorts
gm.rajputana@justahotels.com

Die etwas außerhalb des Zentrums gelegene Anlage ist schon beim ersten Blick sehr ansprechend. In einem gut gepflegten Garten gibt es mehrere Gebäude. Auch ein paar einzelstehende Häuschen gibt es als "Independent Villa".
Wir hatten zwei davon gebucht und wurden nicht enttäuscht. Die nett mit Holzmöbel ausgestatteten Räume wurden durch ein sehr geräumiges (Dusch-)Bad ergänzt. Alles sehr sauber und gut erhalten.
Das Frühstück war OK mit deutlichen Überwiegen indischer Kost.
Die günstige Massage war sehr entspannend.
Der große Pool war gepflegt, wurde aber kaum genutzt. Die Liegen waren OK, es war aber schwierig an Handtücher zu kommen. Auch fehlten Sonnenschirme.
Nachmittags gibt es kein warmes Wasser.
Das WLAN war nur zur Zierde da, da es praktisch null Durchsatz hatte.
Alles in allem eine Oase der Ruhe im quirligen Udaipur

Dear Guest,

It was indeed a pleasure to have had the opportunity to host you as our esteemed guest. We are ecstatic to note that you liked our resort, rooms, location, cleanliness we have maintained, pool, quality of food served and the service extended by our staff.

It is our foremost priority to ensure that every guest needs and requirement are looked upon as an opportunity to go the extra mile and serve to exceed their expectation. We thank you once again and look forward to serving you as our esteemed guest at our hotels in the near future

Yours Sincerely,
Jitendra Sharma
General Manager
jüSTa Hotels & Resorts
jitendra.sharma@justahotels.com

Wir hatten eine Villa im Garten, sehr geräumig, mit schönem Badezimmer und Kolonialmöbeln eingerichtet. Des Essen im Restaurant war überdurchschnittlich gut, lediglich das Frühstücksbuffet ließ etwas zu wünschen übrig (was europäische Gerichte angeht). Der Service war durchweg sehr nett und um unsere Zufriedenheit bemüht. Wenn wir etwas nicht gegessen oder getrunken haben, kam der Koch und fragte, ob etwas nicht in Ordnung sei. Die fünf Punkte geben wir im Hinblick auf die anderen Erfahrungen in Indien, wovon sich dieses Haus positiv abgehoben hat.

Dear Guest,

Thank you for sparing your precious time to write your experience at Tripadvisor. We are extremely glad to note that you liked our resort, location, garden, villa, quality of food served and the service extended by our staff.

Your compliments are our greatest reward. It is our constant endeavour to make our guests feel special in every aspect and providing the highest quality of service. We earnestly look forward to having you stay in our hotel and serve you again as our esteemed guest.

Yours Sincerely,
Jitendra Sharma
Hotel Manager
jüSTa Hotels & Resorts
jitendra.sharma@justahotels.com

El hotel bueno, limpio y la atención del personal muy buena.En el restaurante la comida muy variada y de buena calidad,los meseros atentos y dispuestos para atender a lo que uno requería
Los jardines que rodean el hotel son hermosos y bien cuidados I wiki Recomendo to everone

Dear Guest,

It gives us immense pleasure to read such positive, kind and encouraging words about our resort. We are glad that you liked our resort, location, cleanliness we have maintained, quality of food served, garden and the service provided by our staff.

jüSTa believes in making every guest stay a memorable one by providing the highest quality of service. We greatly appreciate your recommendation and look forward to the delight of welcoming you back in the near future.

Yours Sincerely,
Jitendra Sharma
Hotel Manager
jüSTa Hotels & Resorts
jitendra.sharma@justahotels.com

De resort solo tiene que las habitaciones están distribuidas a lo largo de un jardín y son amplias por lo demás tiene piscina con el agua turbia , impensable bañarse , además no tiene ni siquiera tumbonas , no hay bar en todo el hotel , ni sala de juegos , en resumen nada que hacer , lo único bueno la comida , el desayuno bien y la cena muy buena la comida india , tiene internacional pero no la probamos . El personal amable y atento.

Dear Guest,

We truly thank you for sparing time to write your feedback on Tripadvisor. Your feedback is important to us. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our resort.

We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort.

jüSTa Hotels & Resorts, as an organization, prides itself on exceeding guest expectations and is open to feedback which could see us getting to the next level. On behalf of the team at jüSTa, we look forward to hosting you again in the near future.

Yours Sincerely,
Jitendra Sharma
Hotel Manager
jüSTa Hotels & Resorts
jitendra.sharma@justahotels.com

Nouvel hôtel bien confortable situé à une dizaine de minutes de voiture du centre historique d'Udaïpur. Son atout est d'être situé au pied des montagnes, en dehors de la pollution de la ville. La piscine est bien et propre, tout l'hôtel est bien entretenu, mais la grande force et son point le plus positif est le staff qui est extraordinaire. Toujours à l'écoute et aux petits soins, de bon conseil et souriant. Rien que pour ça, l'hôtel est relaxant. Notre bus partait tard le soir, et ils nous ont ouvert une chambre pour nous laver. Je voulais des fruits le matin en plus de ce qui se trouvait sur le buffet, et ils ont été en chercher. Le point négatif est la mauvaise qualité des matériaux qui font que le ventilateur fait du bruit, ou des boutons de douches qui tombent. La qualité de leurs produits est à revoir, un jus d'ananas sans goût sur la très jolie terrasse du rooftop.. Bref, un bon séjour dans l'ensemble, et un gros coup de cœur pour le personnel.

Dear Guest,

Thank you for sparing your precious time to share your feedback on Tripadvisor. We are glad to note that you liked our resort, location, pool sand the service provided by our team members.

With regards to fan noise, we have noted your feedback and assure you that the same will be taken up on a serious note and actioned.

Your feedback is very valuable for us and plays a vital role in encouraging us to go the extra mile and ensure a great experience to every guest. On behalf of our team at jüSTa, we once again thank you and truly look forward for the opportunity to serve you yet again as our esteemed guest in the near future.

Yours Sincerely,
Deepak Sharma
Hotel Manager
jüSTa Hotels & Resorts
deepak.sharma@justahotels.com

Wunderschöne, grüne Gartenanlage mit tollen, großen Zimmern. Das Essen ist superlecker und das Personal zuvorkommend und freundlich. Außerdem sehr ruhig und erholsam, und das trotzdem in der Stadt. War super zufrieden!

Dear Guest,

We are extremely glad to have had the opportunity to serve you during your visit to Rajputana Udaipur. It is indeed a pleasure to note that you liked our resort, Spacious rooms, lawn, quality of food served and service provided by our team. It is our pure intention to provide every guest an opportunity to experience beauty of the nature.

It is an honor to note that you have had a perfect relaxing holiday at our resort. Thank you so much for your kind words. On behalf of the team at juSTa, we look forward to serve you again as our esteemed guest.

Yours Sincerely,
Deepak Sharma
Hotel Manager
jüSTa Hotels & Resorts
deepak.sharma@justahotels.com

Udaipur y el hotel muy muy buenos. La atención excelente. La comida India suave . Esta un poco alejado pero vale la pena. Super recomendable...!!!!!

Los asistentes muy educados. Siempre atentos a tu necesidad...

El destino muy completo.
Tiene un jardín maravilloso con una pileta para no perderse!

Dear Guest,

We are happy to read such kind and encouraging words about our hotel. We thank you so much for choosing juSTa Rajputana and giving us opportunity to host you as our esteemed guest. We are indeed glad to note that you liked our hotel and its services.

On behalf of our team, we once again thank you and look forward to be able to host you again in the near future.

Yours Sincerely,
Deepak Sharma
Hotel Manager
jüSTa Hotels & Resorts
deepak.sharma@justahotels.com

Habitaciones muy espaciosas, limpias y con un mobiliario aceptable, el baño la higiene aceptable, el resto de las instalaciones muy agradable con jardines a los que dan casi todas las habitaciones en forma de villa. Comida nacional, con muy poca variación, solo pollo.

Dear Guest,

We are extremely glad for your support and patronage. It gives immense pleasure to note that our motto to provide highest quality of service to every guest has been achieved. Our team members are tremendously motivated as their efforts are so well appreciated and recognized. We greatly appreciate your recommendation and On behalf of the team, we look forward to having the opportunity to be able to host you again at our Hotels & Resorts in the near future.

Yours Sincerely,
Deepak Sharma
Hotel Manager
jüSTa Hotels & Resorts
deepak.sharma@justahotels.com

Non è un four star in stile europeo, vicino ad un due stelle. Accoglienza buona.
La villetta immersa nel verde come ha recensito qualcuno è una stanza ampia con attaccato alla parete un potente motore che funzionava H24 con stacchi a riattacchi continui disturbando il sonno. Acqua calda per la doccia non arrivava.
La piscina scarsa in pulizia l’acqua era verde smeraldo con provabile presenza di sospensioni non invitante affatto il fondo non si vedeva.
Il ristorante la parte peggiore. Sporco. Non usano pulire o cambiare le tovaglie tra un cliente ed un altro, il tavolo era appiccicoso, il cameriere puliva con un panno umido e lercio tanto da lasciare la superficie appiccicosa.
Non conoscono la cucina internazionale tendono a mettere le salse ovunque anche quando non specificato nel menù.
Soluzione buona se si vuole risparmiare a discapito del sonno e di un pasto pulito.

Dear Guest,

We truly thank you for sparing time to write your feedback in tripadvisor. Your feedback is important to us.

Please accept our sincere apologies for the inconvenience you and your fellow guest have had to experience during your stay in our hotel. Please be assured, the lapse was purely unintentional.

We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort.

I would like to assure you the best of hospitality on your future visits to juSTa. We thank you for having given us the opportunity to host you.

jüSTa Hotels & Resorts, as an organization prides itself in exceeding every guest expectation and is open to feedbacks which could see us getting to the next level. On behalf of team at jüSTa, we look forward to host you again in the near future.

Yours Sincerely,
Deepak Sharma
Hotel Manager
jüSTa Hotels & Resorts
deepak.sharma@justahotels.com

Davvero una bella sorpresa, un ottimo hotel da cui visitare Udaipur, città di grande fascino. L’hotel non è molto distante dal centro, 15 minuti in taxi, ma è fuori dal caos ed immerso nel verde di un parco bellissimo e tenuto veramente bene. L’accoglienza è ottima, il servizio gentile e accurato. Ogni richiesta in camera è stata esaudita velocemente, anche nel giorno di pioggia. Due notti molto rilassanti in una villetta indipendente, quindi con una camera enorme e molto funzionale. Il bagno è moderno e ben fornito di tutti i kit da albergo internazionale. Da segnalare il ristorante, in una struttura nuova e un po’ anonima, che si dimentica subito una volta assaggiato il cibo: delizioso e di alto livello! Indubbiamente uno dei migliori ristoranti di hotel che abbiamo trovato nel nostro viaggio. La seconda e ultima sera abbiamo voluto uscire per conto nostro, per andare sulla funivia che porta sulla collina da cui vedere Udaipur di notte (splendida). Dalla reception ci hanno organizzato un taxi a prezzo fisso che ci ha portato, aspettato e riportato all’hotel in tutta sicurezza. Gentilissimi! Eravamo arrivati terrorizzati dalle recensioni in italiano, invece è stato sicuramente uno dei migliori hotel dove abbiamo soggiornato nel nostro viaggio in India.

Dear Guest,

We thank you for choosing our resort for you stay and also for providing us with your valuable feedback. It is an honour to note that you found our resort location to be excellent, liked the quality of food served and also the service extended by our team.

Your appreciation is our greatest reward. It is our foremost priority to ensure that every guest has a wonderful stay and leaves with a good memory. On behalf of our team, we truly look forward to host you yet again as our esteemed guest.

Yours Sincerely,
Deepak Sharma
Hotel Manager
jüSTa Hotels & Resorts
deepak.sharma@justahotels.com

El entorno es precioso y las habitaciones, son villas individuales, tipo resort, están muy bien y apartado del ruido de la calle. El resto mal: el servicio de habitaciones fatal, el teléfono no se oye, sin televisión, el desayuno escaso y muy sucio, cierto olor a alcantarillado, no repetiría.

Dear Guest,

Thank you for taking out time to share your thoughts through Tripadvisor which is indeed very important. Please accept our sincere apologies for the inconvenience caused during your stay.

We have intensified our training sessions to all our staff members in every department to improve efficiency levels with responsible communication, behaviour and demonstrating extreme care, promptness and sensitivity while interacting with all guests. I would like to assure you that this is not our standard practice and we value every guest need and feedback as important.

jüSTa as an organisation believes in treating every guest feedback and suggestion with utmost priority and looks upon as an opportunity to go the extra mile and ensure a wonderful stay for every guest. On behalf of team, we truly look forward to having you stay in our Hotels & Resorts and serve you yet again as our esteemed guest.

Yours Sincerely,
Deepak Sharma
Hotel Manager
jüSTa Hotels & Resorts
deepak.sharma@justahotels.com

Attention, cet hôtel n’a rien d’un 4 étoiles. Au mieux 3, et encore.
Les bons points: les photos sur les différents sites de voyage et de booking.
Les chambres sont grandes.

Les mauvais:
Ils sont nombreux.
Loin de la ville.
Très mal entretenu.
Les couloirs résonnent comme un hall de gare.
Odeur d’humidité pestilentielle dans les chambres.
Murs boursouflés par l’humidité.
WIFI pourri.
Salle de petit déjeuner sordide.
Buffet de petit déjeuner sordide.
Eau chaude pour la salle de bain « on demand »
Piscine sale.

Note, on a tenté le SPA (pas cher):
Glauque.

Bref, à éviter absolument, un bon Havelli en centre ville coûtera moins cher, sinon, ne pas hésiter à payer un peu plus cher pour des hôtels 5 étoiles de classe internationale aux portes de la ville, d’autant plus qu’ Udaipur mérite vraiment de se poser plusieurs jours.

Dear Guest,

We truly thank you for sparing time to write your feedback in tripadvisor. Your feedback is important to us.

Please accept our sincere apologies for the inconvenience you and your fellow guest have had to experience during your stay in our resort. Please be assured, the lapse was purely unintentional.

We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort.

I would like to assure you the best of hospitality on your future visits to juSTa. We thank you for having given us the opportunity to host you.

jüSTa Hotels & Resorts, as an organization prides itself in exceeding every guest expectation and is open to feedbacks which could see us getting to the next level. On behalf of team at jüSTa, we look forward to host you again in the near future.

Yours Sincerely,
Deepak Sharma
Hotel Manager
jüSTa Hotels & Resorts
deepak.sharma@justahotels.com

Bel hôtel dans un écrin de verdure qui dénote avec le tumulte de la ville.
Très grande chambre. Le troisième lit pour notre fille était dans un genre d'alcôve.
L'ensemble mériterait un rafraichissement.
Bonne literie et piscine sympa
Le repas..moyen

Dear Guest,

We thank you so much for taking your precious time to write such encouraging review about our hotel, its location and the service extended by our staff members. It is our constant endeavour to ensure that every guest is made feel special and served to exceed their expectation.

Your appreciation gives us an assurance that our efforts to make your stay a wonderful one has been achieved. We are glad that you had a great time at jüSTa.

Our team members are tremendously encouraged after reading your words of appreciation. Thank you once again for your valuable feedback and look forward to host you as our esteemed guest in the near future.

Yours Sincerely,
Deepak Sharma
Manager - Operations
jüSTa Hotels & Resorts
deepak.sharma@justahotels.com

Un hôtel sympathique à regarder mais les chambres sont un peu vieillottes. La piscine est sympa et grande pour faire des longueurs. Le petit dej est moyen avec des produits pas forcément frais. Mais ce qui est dérangeant c'est le fait que l'hôtel est très éloigné du centre ville et que pour avoir un taxi ou un rikshaw nous avons dû attendre 50min une fois !!! De plus, les rikshaws en profitent pour faire des prix assez élevés car ils n'auront soit disant personne au retour.

Dear Guest,

We truly thank you for sparing time to write your feedback in tripadvisor. Please accept our sincere apologies for the inconvenience you have had to experience during your stay in our resort.

We have investigated on the areas of concern highlighted by you. As such we were able to rectify and resolve on those points.
Food - We have noted down this point and discussed with concerned department to improvise on the breakfast served.

I would like to take this opportunity to assure you that your feedback is treated with high importance and it is our foremost priority to ensure that every feedback is actioned and looked upon as an opportunity to go the extra mile to ensure a great experience for all our guests.

On behalf of the team at jüSTa, we once again thank you for your feedback and look forward to having the opportunity to be able to host you again at our hotels in the near future.

Yours Sincerely,
Jitendra Sharma
Manager - Operations
jüSTa Hotels & Resorts
manager.udaipur@justahotels.com

Bel hôtel... de l'extérieur... Intérieur un peu vieillot !
Restauration très moyenne : glace sur la table sans bac de congélation, peu de choix... Et peu de place !
Assez bruyant, nuit pas très reposante.
Salle de bains : 1 serviette pour 2 et pas d'eau chaude !
1 seule bouteille d'eau (offerte) pour 2...
Personnel et direction serviable

Dear Guest,

Thank you so much for taking out your precious time to share your feedback. It is indeed important for us.

Please accept our sincere apologies for the inconvenience you have had to experience during your stay in our resort. We have investigated on the areas of concern highlighted by you and noted down the feedback provided.
Linens and Choices of food – We have noted down your feedback. I would like to assure you that this is not our standard practice and we value every guest need and feedback as important.

We have shared your feedback with all our staff members and we once again thank you for your feedback. I would like to take this opportunity to assure you that your feedback is treated with high importance and it is our foremost priority to ensure that every feedback is actioned and looked upon as an opportunity to go the extra mile to ensure a great experience for all our guests.

We once again thank you for your valuable feedback and look forward to having the opportunity to be able to host you again at our hotels in the near future.

Yours Sincerely,

Jitendra Sharma
Manager - Operations
jüSTa Hotels & Resorts
manager.udaipur@justahotels.com

Das Hotel ist super schön und die Anlage ist wirklich ein Traum. Der Pool ist sehr gepflegt und die Zimmer sind hell und sauber ! Der Service im Restaurant war sehr holprig am Abend ! Wir waren in einer großen Gruppe da und die Bestellung und Bezahlung war sehr durcheinander ! Auch hatten wir an beiden Abenden das Problem alkoholische Getränke zu bestellen .. in Indien passiert es öfters dass Lizenzen auslaufen oder Alkohol nicht verfügbar ist ! Jedoch gab es an jedem Abend Bier und Cocktails .. schade war nur das die Bar schloss als wir noch zusammen saßen ! Trotz chaotischer Bestellung waren die Kellner alle sehr bemüht und freundlich!
Das Frühstück war sehr gut ! Es gab Omelette , Cornflakes , indisches Essen , Toast , frisches Obst etc
Gerne wieder

Dear Guest,

It gives us immense pleasure to read such positive, kind and encouraging words about our resort in Udaipur. We are extremely glad to note that we were exceeding your expectation on all the aspects. We are glad that you liked our resort, beautifully designed rooms, services of our hotel and the service extended by our team members.

jüSTa believes in making every guest stay a memorable one by providing them highest quality of service. We greatly appreciate your recommendation and look forward for the delight of welcoming you back in the near future.

Yours Sincerely,

Jitendra Sharma
Manager - Operations
jüSTa Hotels & Resorts
manager.udaipur@justahotels.com

Schöne, saubere und geräumige Zimmer. Man konnte nett im Freien zu Abend essen, zum Frühstück gab es leider nur Instantkaffee - na ja Kaffee und Indien geht kaum.
Die Massage war ein Flop, null Atmosphäre und gebrauchte Badetücher. Unsere wurden dann auch wieder zurück gelegt. Wenn man vom Wellness Bereich absieht ist es gut.

Dear Guest,

We truly thank you for sparing time to write your feedback in tripadvisor. All our staffs were happy to note that their efforts were recognized and appreciated. Please accept our sincere apologies for the inconvenience you have had to experience during your stay in our hotel.

We have investigated on the areas of concern highlighted by you. As such we were able to rectify and resolve on those points.
Spa - We have noted down this point and discussed with concerned department to improvise on the services.

I would like to take this opportunity to assure you that your feedback is treated with high importance and it is our foremost priority to ensure that every feedback is actioned and looked upon as an opportunity to go the extra mile to ensure a great experience for all our guests.

On behalf of the team at jüSTa, we once again thank you for your feedback and look forward to having the opportunity to be able to host you again at our hotels in the near future.

Yours Sincerely,

Jitendra Sharma
Manager - Operations
jüSTa Hotels & Resorts
manager.udaipur@justahotels.com