The Golden Crown Hotel & Spa

Property is well maintained, some years back I visited and stayed with much more amenities and was very much satisfied hence this time again I booked it but this time i had average experience as now they have cut it down most of amenities, like shaving kit, slippers, even for fridge and hair dryer we have to request to provide it, on welcome in my last stay they had provided a complimentary wine bottle but this time they have not provided it, they had happy hours for thier guest to enjoy liquor/sof drinks but this time it was also not there, even this time in reception area ac was not working, in play area ac was not working we have requested to provide atleast table fan so that we can play some indoor games, gym was closed and swimming pool was not cleaned required much attention on this part I stayed there for 2 days but pool was very dirty need to renovate the pool as there were algae (हरा शैवाल/सेवार) on the pool wall which keep on coming out in pool water,pool person clean it morning once but once some one entered in the pool it again keep coming out from the pool wall into the water.
So overall had average experience this time.

The dirtiest place in South Goa with exceptionally rude staff. Swimming pool water and the surrounding hard scaping was green and dirty. The sinks and tiles in the bathroom covered in mould. The bedding was so bad we slept in out clothes. Left 1st thing. They informed booking.com that 1st we did not arrive and then 2nd complained that we had only stayed 1 night and had not paid. 3rd they then tried to use the credit card details I had sent as collateral. We had paid cash for the 1st and only night we stayed. The photo's I have attached are a small indication on how bad this "hotel" is. We were informed that it had been taken over and it previously was an excellent hotel. Note to the owners, invest in a deep clean, sack the reception staff and replace with more cleaners.

Don't book this hotel ever, all the staff are unprofessional and they tell lie. I booked this hotel through yatra.com and changed 1000 for 2 night. It's worst experience of hotel in life. No any amenities are maintained , even room as well. Like bathroom are broken and washbasin, cumboard are broken. This hotel makes people fool. I request to all booking channel like yatra.com, MMT, GOIBIBO etc. you investigate this hotel because here hotel staff are always telling lie. Don't disappoint your customers. Black list this hotel

This hotel seems to have been good in the past, but has been completely neglected, it has so much potential if the owners just put on a fresh coat of paint, pressure clean their bathrooms, clean their outdoors regularly for cobwebs!
Unfortunately the area outside the hotel streets are also neglected and littered with trash, they should push the city to cleanup as well.
On the positive side staff is very polite, food is good in their restaurant and the swimming pool is good to hang out.
The guests were annoyingly loud till 3 am and we couldn’t sleep most of the nights, wish staff would be strict on keeping quite timings on the premises.

Nice property but could have been maintained well. Hygiene is the major issue. May be the reason could be that it is only 200 metres away from the beach and therefore the guests go to the beach and come back barefoot, bringing dust along with them. Whatever may be the reason, it is expected that the hotel of this calibre should ensure complete neatness and hygienic conditions throughout the property. A number of tourists visit this property and the ambience and the variety at the coffee shop also needs substantial upgradation. Good for a short stay.