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Les prix sont-ils toujours les mêmes même si la date change ?Les prix varient en fonction de divers facteurs qui peuvent être saisonniers, jour de la semaine, statut d'occupation de l'hôtel, promotions, foires particulières de la ville et plus encore. Le conseil, pour voir les prix, est de saisir les dates de votre séjour et de faire vos propres comparatifs.
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Le petit-déjeuner est-il toujours inclus dans la réservation ?Non, cela dépend du tarif et si la structure est organisée pour le proposer. Les informations concernant le petit-déjeuner sont précisées dans le descriptif du tarif de l'hébergement, dans le récapitulatif avant réservation. Vérifiez bien avant de réserver ce qui est inclus ou non et le type de prestation proposée. Ce que vous avez réservé sera ensuite résumé dans l'e-mail de confirmation reçu de MeTour.it.
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Les repas sont-ils inclus dans la réservation ?Non, cela dépend du tarif et si la structure est organisée pour les proposer. Les informations concernant les repas sont précisées dans la description du tarif de l'hébergement, dans le récapitulatif avant la réservation et dans l'e-mail de confirmation reçu de MeTour.it. Lisez attentivement la carte de votre partenaire et choisissez parmi les soins qu'il propose.
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Puis-je demander des services supplémentaires à l'hébergement ?Oui, vous pouvez demander des services supplémentaires tels qu'un enregistrement anticipé ou tardif, un lit d'appoint ou un lit bébé, un transfert ou toute autre chose en contactant l'établissement directement avant votre arrivée. Certains types de services peuvent être soumis à disponibilité et pour cette raison, nous vous recommandons de contacter directement l'établissement dès que possible.
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Que dois-je faire si, à mon arrivée, on me attribue une chambre différente de celle réservée ?Apportez une copie imprimée de votre réservation avec vous et montrez vos informations directement au personnel d'enregistrement de l'établissement. Si cela ne suffit pas à résoudre la situation, contactez immédiatement le service client de MeTour.it en fournissant les détails de la réservation et une description du problème.
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Les petits animaux sont-ils autorisés ?C'est souvent clairement indiqué dans la fiche de propriété et pour cette raison nous vous invitons à lire attentivement leurs politiques. Sauf indication contraire, nous vous invitons à contacter directement la propriété ou à nous contacter via votre espace personnel après la réservation ou à nous écrire à info@metour.it pour plus d'informations.
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Quels types d’hébergement puis-je réserver sur MeTour.it ?Dans la section "Book and Go" de MeTour.it, nous proposons une large gamme d'hébergements, parmi lesquels des hôtels, des maisons de vacances, des villages touristiques, des chambres d'hôtes, des resorts, des glampings, des chalets, des résidences historiques, des hôtels de charme et bien plus encore. Chaque option est décrite en détail pour vous aider à trouver l'hébergement qui correspond le mieux à vos besoins et préférences. Nous utilisons également les avis TripAdvisor pour vous aider à choisir l'hébergement qui vous convient et recommandé par d'autres voyageurs qui l'ont évalué.
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Où puis-je trouver la FAQ des Villages Club Valtur et Nicolas ?Il existe une section spécifique pour ceux-ci. Voir la FAQ sur ce lien https://www.metour.it/fr/faq-nicolaus-club-valtur
1.0
Terrible
1 avis
#80 of 104 Specialty lodging in Tignes
Avis du 27 Apr 2024
Please read
The organisation and initial communication of the owner made it easy to stay in touch(until he got annoyed at being asked to fix all the broken things), and organise our stay. He abruptly stopped responding. The provision of towels was good, the location for skiing in and out was good, and also the boot heater.
We are a group of skiers who didn’t necessarily come to Tignes for a big party, but to ski from 9-5 non-stop every day. This is what we do every year.
From the moment we booked through booking.com, the owner got in contact directly with basic useful information. Seperately, he began emailing a big explanation of how Booking and Airbnb etc are all robbers, and we should cancel the booking and pay him directly for €300 less. He claimed that 70% of his lodgers agree to this, and it is win win for everyone! However, booking had already given us a loyalty discount which mean this ‘deal’ he was proposing would only amount to a saving for us of €136. He continued consistently hassling us, saying that we were stupid not to accept his proposal, and that these big companies don’t deserve a cut of his money! I explained that the value that the companies add is that the put potential renters in contact with him, who otherwise would not have found his listing. When we got to the apartment, we realised a few things aren’t up to standard:
1. The kettle had a hole in the side of it that sprays out water.
2. Both shower heads were broken, which caused the bathroom to flood every time we used it. One of the shower heads could still be used, but had to be supported by the pipe, which meant the only position of the water spraying out was horizontal instead of above. Quite annoying!
3. The sofa bed was in a terrible state, in which it collapses in the middle, making it uncomfortable and difficult to use
4. The air extraction fan for the cooker was not connected to the outside, meaning no extraction at all when cooking. Possible regulation breach.
5. Central heating cannot be controlled by guests as the box to control it is locked.
6. Many kitchen implements were missing or broken. E.g. wine opener
7. The door to the bedroom doesn’t have a latch, so the door doesn’t close. It needs to be held closed with a weight.
8. We had to buy basics for the apartment that should have been provided: washing up liquid, bin bags, dishwasher tablets, toilet roll.
9. Cleanliness was lacking - used condom under couch
10. The owner didn’t want to help with any of the raised issues and said this is part and parcel of living in the mountains :) - Go figure!
We are a group of skiers who didn’t necessarily come to Tignes for a big party, but to ski from 9-5 non-stop every day. This is what we do every year.
From the moment we booked through booking.com, the owner got in contact directly with basic useful information. Seperately, he began emailing a big explanation of how Booking and Airbnb etc are all robbers, and we should cancel the booking and pay him directly for €300 less. He claimed that 70% of his lodgers agree to this, and it is win win for everyone! However, booking had already given us a loyalty discount which mean this ‘deal’ he was proposing would only amount to a saving for us of €136. He continued consistently hassling us, saying that we were stupid not to accept his proposal, and that these big companies don’t deserve a cut of his money! I explained that the value that the companies add is that the put potential renters in contact with him, who otherwise would not have found his listing. When we got to the apartment, we realised a few things aren’t up to standard:
1. The kettle had a hole in the side of it that sprays out water.
2. Both shower heads were broken, which caused the bathroom to flood every time we used it. One of the shower heads could still be used, but had to be supported by the pipe, which meant the only position of the water spraying out was horizontal instead of above. Quite annoying!
3. The sofa bed was in a terrible state, in which it collapses in the middle, making it uncomfortable and difficult to use
4. The air extraction fan for the cooker was not connected to the outside, meaning no extraction at all when cooking. Possible regulation breach.
5. Central heating cannot be controlled by guests as the box to control it is locked.
6. Many kitchen implements were missing or broken. E.g. wine opener
7. The door to the bedroom doesn’t have a latch, so the door doesn’t close. It needs to be held closed with a weight.
8. We had to buy basics for the apartment that should have been provided: washing up liquid, bin bags, dishwasher tablets, toilet roll.
9. Cleanliness was lacking - used condom under couch
10. The owner didn’t want to help with any of the raised issues and said this is part and parcel of living in the mountains :) - Go figure!
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