Bamboo Saa Resort & Spa

Booked this property for 3 nights , everything going well but one of the Manager ( Mr. Shivam) is non cooperative person in this property. He needs to understand that he is in hospitality sector.

Overall experience is good, Best place for staying, delicious food , huge variety buffet & cooperative Restaurant staff especially Mr. Yogesh.

The location, view, and food at this place are exceptional. However, the overall experience was marred by some significant shortcomings in service. The young and inexperienced staff made several mistakes, such as forgetting to deliver the cake we had ordered and neglecting to send the cart as promised. Additionally, they were not very accommodating; despite our flight being in the evening, the receptionist refused to extend our checkout time beyond 11 am (even though check-in time is at 2 pm). While I understand the rules, he didn't even check his computer for any bookings and seemed more interested in pushing us to pay for an additional half day.

Moreover, they were supposed to pick us up at the train station, but the driver conveniently asked us to walk 200 meters to meet him. When we raised this issue, Front Office Manager Vijay Singh apologized on the driver's behalf, explaining that it was a third-party service, and gave us his card, promising support if we faced any issues during our stay. However, when I called him the next day, he neither picked up nor returned the call. This is a strange and disappointing way to deal with guests.

Despite these issues, Sakshee stood out as a beacon of exceptional service amidst the chaos. She was incredibly helpful in resolving every issue we encountered. If it weren't for her efforts, we would have seriously considered changing hotels.

Overall, while the location and amenities are top-notch, the inexperienced staff and lack of flexibility in some situations detracted significantly from what could have been a perfect stay.

Like every time, this time too our stay at Bamboo Sa Resort was good. Like always, the staff treated me well. Akshay manager at the reception happily gave us one of their best rooms for our fifth visit so thanks Mr Akshay. As for the food, like always the food was very good. Thank you bamboosaa team

Dear Mr Jeckeyt,
Thank you for your kind words! We are thrilled to hear that you had another enjoyable stay with us at Bamboo Sa Resort. We are delighted that our staff, especially Akshay, could make your visit even more special. Your appreciation means a lot to the entire Bamboo Sa team. We look forward to welcoming you back for your sixth visit!

Thanks & Regards
Guest Relations

Awesome Experience and good supporting staff . The property is very good and well managed with all the amenities . The staff members are very cooperative and ready to help . The best place in Udaipur to stay . It’s a best option to select among all other properties

Dear Shejad,
Thank you for sharing your positive experience with us! We are thrilled to hear that you enjoyed your stay at our property and found our staff supportive and cooperative. Your kind words mean a lot to us. We look forward to welcoming you back on your next visit to Udaipur!

Thanks & Regards
Guest Relations

On this staycation i went to Bamboo saa resort and spa Udaipur, in my honest review this was one of the most mesmerizing, memorable, enticing and engaging trips I have ever had.With the resort's unforgettable and alluring luxury into the bargain these moments of my stay got me a millon dollar view too! This was a short trip nevertheless I had amusement and pleasure. In succinct i would like to thank the hotel staff and a special mention to Sakshee Choudhary and all the people who had made my stay special.

Merci beaucoup
Regards
Daljeet Singh and family

Dear Daljeet,
We are thrilled to hear that you had a wonderful stay at Bamboo Saa Resort and Spa in Udaipur! It's fantastic to know that you found your experience mesmerizing, memorable, and engaging. We'll definitely pass along your thanks to our dedicated staff, especially Sakshee Choudhary, for making your stay special. We look forward to welcoming you and your family back again soon!

Thanks & Regards
Guest Relations