Moustache Udaipur Luxuria

*The property requires a duly signed Credit Card Authorization Form from the guest prior to accepting any credit card payments. If the guest refuses to sign or provide the authorization form, the property reserves the unequivocal right to cancel the booking and deny check-in.* *Please Note- Payment upon Arrival is only accepted by Credit card, Debit card, Bank transfer and UPI. We do not accept cash payments.* 1. Our check out time is 11 AM and in case of any delays without prior intimation additional night charges will be applicable 2. 24-hour check-in permitted but the earliest check-in time is 1:00 PM 3. If you are arriving very early, it is recommended you book the previous night. You are welcome to wait in our cafe area if you would like, but for 3-4 am arrivals, we recommend booking an extra night. 4. Entire amount of your accommodation payment must be made in ADVANCE at the time of check-in unless already paid 5. Guests will be asked to pay advance min 50% - 100% of the booking amount to confirm bookings by reservations team at any point after they make booking 6. You understand & agree that your booking in a non-cancellable, NO REFUNDS whatsoever shall be provided in case if you wish to cancel the booking or check out earlier 7. International Credit cards will be accepted with 3% additional bank charges 8. The prices are exclusive of GST applied by Government & will be charged extra as per rates defined by the Government 9. We need a valid passport & visa for foreign nationals & valid Government Photo ID & Address proof like Driving license, Aadhar card for Indian nationals. Student IDs & PAN Cards are not valid Id proof 10. Non Residents / Visitors are strictly not allowed on the premises 11. Pets are not allowed in any Moustache Properties 12. Please check at the front desk between 9AM – 9PM to extend your rooms. It is solely on availability & on current prices. Payment has to be made in advance for extension 13. To cancel your reservation, Intimation has to be sent by email to property email id 3 Days prior to check-in. Otherwise the booking amount will be forfeited 14. If you have booked a room through the use of a travel agency or an OTA (such as Booking.com, Expedia, etc), you must cancel / modify your booking through the same agency 15. All our rooms are Non-Smoking. In case of any instance of smoking in the room we will charge INR 5000 per instance. 16. We offer room service, however in case you spoil linen or room there will be a levy of replacement cost of procuring those items, transportation to our location plus an admin fee of INR 3000 17. In case of any other damages to our property, rooms etc. the cost of the same will be equivalent to replace it to the original state plus admin charges of INR 5000. 18. Loss of key card will be charged at INR 500 19. Please adhere to property policies. If you don't adhere to the policies management reserves the right to admissions. No refunds shall be provided if you are asked to vacate the premises in such conditions 20. We are much better over email than phones. So email us with your questions before calling us.

4.For refunds where original payment was made through credit card or debit card or through payment gateway, refund will be processed after deduction of charges of 3% on the total amount paid 5. In case of any Special Offers & promotions  the advance payment  and booking will be NON REFUNDABLE at any point. Blackout dates -  For Below Dates All Bookings Will Be Non-Refundable, non- cancellable and non-Amendable march – 14 th - 16 th march,Holi 2025 Auguest - 15th -17th indpendence day and janmasthmi weekend  october - 2nd- 5th october gandhi jayanti and dussera  New year - 30th - 1st jan 2026 january- 23rd -26th jan 2026 republic-day  weekend  Feburary - 13th -15th jan 2026 valentines day and shivratri  march - 3rd and 4th 2026 march holi