Apartment helmi saariselkä

Nous venons de passer une semaine à Holiday club avec Fram. Très bonne équipe d'animation (Arthur, Jordan, Eloise et Ivana), toujours présents, dynamiques, et souriants malgré les moyens mis à leurs dispositions. Les 3 sorties que l'on nous propose sont très bien avec de superbes paysages ainsi que les animations en journée. Celles du soir sont un peu plus laborieuses car je pense par manque de moyen. Ne pas oublier de faire la luge sur les 3 pistes qui nous sont proposées.:
Concernant l'hôtel : la literie est de bonne qualité, on a le droit 1 fois par semaine au ménage dans la chambre mais il ne faut pas être difficile....
Je pense que le personnel de l'hôtel et du restaurant avant de travailler dans ce lieu devait travailler dans un pénitencier....
Coté restauration : PDJ correcte, déjeuner (un grand moment !!!), le diner pas mauvais mais choix très restreint , les desserts : mousse à tous les repas et de plus insipide...
heureusement les petits biscuits qui accompagnent sont bons.
les tarifs pratiqués au bar sont en fonction des semaines et de l'influence à l'hôtel, je vous déconseille les vacances scolaires +30 %. par contre je peux vous recommander le PUB juste en face de l'hôtel.
La piscine est bien pour clôturer l'après midi, il fait un peu froid dans les vestiaires mais c'est un détail....

Dear philippe A!
Thank you very much for your review and your rating. I am so sorry to read about your experience, please be assured that our team will look into your concern so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Warm regards,

Saariselkä Resort

Nous avons passé une excellente semaine accompagnés par FRAM dans cet hôtel. Les prestations de chambre, piscines étaient très bien, la partie resto plus discutable, mais c'était peut-être du à la prestation FRAM. Super séjour tout de même

Dear dg G!
Many sincere thanks for your kind review and recommendation to undefined. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcome you back very soon.
Kind regards,

Saariselkä Resort

We were lucky enough to win a week in the Holiday Club in a draw from Inghams Holidays! My lady gave way to a silver-tongued salesperson at an event and gave her email address never believing it would ever be her that wins. Then she nearly deleted the notification email as it was probably a scam. And so we were off to lands well north of the Arctic Circle in the middle of January. Neither of us were skiers so we weren’t sure what to expect. And we are both in our mid-70s so we weren’t going to take many risks.
It's a three-hour coach trip from Kittila Airport to Saariselka including a 20-minute rest stop. The first stop in Saariselka was to get issued with heavy overalls, snow boots and mittens which are vital for temperatures of around -25c to -30c which was what we experienced.
The hotel is in the centre of town and most places are walkable. Temperatures indoors were pleasant, not hot, but to go outside needed around 20 minutes to put on the kit to go outside. While we were there the sun rose about 11 am and set around 2.30 pm but there was another hour or two of reasonable light.
The rooms were basic with twin beds easily pushed together and the continental individual duvets. Bathroom was fine. Lighting in the room was OK but could have been brighter. There’s a TV but the only English programmes were subtitled. The rooms aren’t serviced during the stay but we asked the rep and he organised the cleaners to change towels and empty bins mid-week.
We had half-board so breakfast and dinner were buffet service and the food was filling and plentiful. My lady is vegetarian and the rep told the kitchen and they provided a fresh-cooked vegetarian dish for every dinner just for her which was easily added to with the salads and vegetables on the buffet. Dinner was usually soup with two main meat or fish courses plus plentiful bread, vegetables and salads. There was usually just one choice of sweet plus endless hot drinks and an adjacent bar. During the week we were there large numbers of French came and went plus some oriental parties. A couple of times we encountered a rather full house but the turnover of tables is quick and the food doesn’t seem to run out.
There is a swimming pool which seems to be for play rather than swimming plus a sauna and a spa but we didn’t try them. There’s no gym.
Inghams offered excursions such as husky driving, reindeer farm visits, skiddoos plus there is a regular public bus service to the ski lifts. We found it delightful to walk the signed trails in the hills – a walking pole is useful. The silence in the woods is wonderful.
Everyone wants to see the Northern Lights but that is entirely by luck. During our week there were plenty of sightings but the quality was not good. Enough to show you have seen them but not enough to be thrilled. Plenty of green but no reds or blues. I never knew that the vague wisps of white cloud can be seen as green by taking a picture! Amazing. One lesson we learned, don't believe the aurora forecasts. There are three or four websites and we were told they never all agreed.

Dear DavidH!
Many sincere thanks for your kind review and recommendation to undefined. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcome you back very soon.
Kind regards,

Saariselkä Resort

We arrived this afternoon around 4pm after an overnight train journey from Helsinki and a 4 hour train ride from Rovaniemi. We checked in and were given our keys and a map of the resort. We were not offered any assistance to get our 4 suitcases to our room so off we went and dragged our luggage through the snow for over 45 minutes searching for our cabin. We then returned to reception to ask for help but all we got was a new map and told good luck! We tried once again….temperature was 15 below zero!!! After another fruitless 45 minutes trudging through the snow we returned to reception where they grudgingly sent for a maintenance guy to show us to the cabin. My husband is 70 and I am 66 and our feet were frozen and we were feeling wuite unwell. A terrible experience!!!!

Après une semaine en Laponie du 5 au 12 mars 2022 à Saariselka, d’où j’ai réalisé un rêve d’enfant. Nous étions logés dans cet établissement niveau confort de chambre rien à dire, niveau restauration très médiocre ce qui gâche un peux le plaisir, les serveurs et serveuses devraient avoir un peut le sourire et pas nous enlever l’assiette trop rapidement.
Mais nous ne sommes pas venus pour boire et manger, mais plus pour savourer ce magnifique paysage et ses aurores boréales d’andantes dans le ciel. Des moments magiques ce sont ouvert à nous.
Nous ne sommes pas habitués de ce service hôtelier mais ce n’a qu’un petit reproche par rapport à notre séjour inoubliable.
Nous voulions remercier l’équipe animation Vanessa et Alia qui nous ont faits vivres un séjour inoubliables.
Enfin des paysages qui resteront gravés à jamais dans nos têtes.

Zimmer sauber und zweckmässig eingerichtet. Bietet ein Hallenbad und div. Saunen. Im Sommer vor allem bei Carunternehmen die auf dem Weg zum Nordkapp sind, anscheinend beliebt. Darum, wenn man Pech hat und gleichzeitig mit ein paar Reisegruppen dort ist, ist der Lärmpegel im Speisesaal enorm und auch das Gedränge beim Essen. Leider musste man beim Frühstück immer wieder nachfragen ob noch aufgefüllt wird. Das Personal war nicht sehr motiviert und mehr mit plaudern an der Bar beschäftigt.
Für individuell Reisende nicht sehr zu empfehlen.

Personal an der Reception und auch im Restaurant ist freundlich und speditiv. Essen à la Carte ist gut, aber nicht mehr. Die Gänge und Zimmer sind sehr abgenutzt. viele Farbschäden, grosse Dubellöcher (nicht repariert) , Lavabo braun und mit Rissen. Ich würde mir nächstes Mal etwas Schöneres suchen .

Hotel correcto, funcional, que cumple las expectativas. Atención agradable. Estuvimos en una habitación econòmica, que ya necesita una renovación. El desayuno está bien. Puedes aparcar en el exterior del hotel, de forma gratuita. No utilizamos el spa

An sich ein schönes, sauberes, familienfreundliches Hotel. Personal super freundlich& hilfsbereit. Sauna und Schwimmbad sehr sauber und easy Nutzung. Das Essen am Buffet ist allerdings ein bisschen enttäuschend und wiederholt sich wöchentlich:(

He estado en tres ocasiones en años diferentes en este complejo de Hotel y apartamentos/cabañas, siempre en invierno y encuentro su emplazamiento encantador para disfrutar de la nieve y el frío y todas las actividades relacionadas con esto. Si además tienes la suerte de poder contemplar la aurora boreal, lo que es muy fácil con cielo despejado, el conjunto resulta mágico.

El Holiday Club fue la mejor opción de todo el viaje. La piscina es un puntazo. El bufé de desayuno es bestial. Las instalaciones muy limpias. Todo el personal muy amable. En general el pueblo de Saariselka nos gustó mucho. Tienen un mini parque de Angry Birds justo al lado, aunque eso no es difícil de encontrar en todo Finlandia.

Abbiamo soggiornato in questo hotel per una notte d’estate. Struttura molto ampia, in parte ristrutturata. Purtroppo siamo incappati in alcuni problemi: non trovavamo la nostra prenotazione e la signora alla reception faticava a comprendere l’inglese (cosa per altro strana visto l’ottimo livello di conoscenza del popolo finlandese). Trovata la prenotazione, siamo stati relegati in una stanza piccola e polverosa nonché scarsamente riscaldata. Colazione deludente. Piscina e spa disponibile a pagamento.

Stanza spaziosa ma raggiungibile solo dopo un tortuoso camminamento no ascensore o simile per chi deve portarsi valigie al secondo piano soprattutto per persone non più giovanissime in stanza niente telefono sempre la solita tenda di plastica in bagno pulizia non propriamente eccelsa e il secondo giorno niente rifacimento stanza quindi...niente cassaforte ma penso non tocchi niente nessuno
La colazione spartana senza dolci ma molto salato e cene discrete
Ma il sonno e la quiete hanno avuto la meglio e il paesaggio intorno una cartolina
X me comunque buono

Sono stata qui una sola notte durante un tour della Scandinavia. Questo hotel è situato in un villaggio immerso nel verde ed è veramente sorprendente, ha una struttura quasi circolare e più di un accesso per arrivare alla propria camera.
Annesso all'edificio principale, c'è una piscina coperta, con tanto di vasca con le onde, scivolo acquatico e zone relax.
Non ho l'ho provata perché non avevo tempo e costa parecchio ma ho potuto vederla dall'alto direttamente dalla zona ristorante dell'hotel, attraverso delle vetrate.
Buona la cena e la colazione a buffet della sera anche se devo dire che la zona adibita risulta un po' caotica per via della posizione , in un angolo della sala, quando le orde dei turisti arrivano tutte alla stessa ora.
Vicino all'ingresso, nella hall, una zona lounge, un piccolo market, un punto ristoro per spuntini fuori orario, bar.
Se si esplorano i dintorni si possono visitare gli agglomerati di baite, il laghetto nel bosco e con un po' di fortuna, si possono incontrare le renne libere al pascolo.

Abbiamo soggiornato in un appartamento per due notti. La struttura è molto accogliente e ben curata. Ottime le attrezzature presenti in casa e favolosa la sauna! un posto incantevole per rilassarsi e fare lunghe passeggiate nella natura

Estuvimos en uno de los apartamentos de dos habitaciones, este estaba renovado muy limpio y amplio, tanto las habitaciones como la cocina y sala de estar. Un lugar perfecto para pasar unos días cómodamente con la familia, desde el apartamento, se puede salir a caminar por los senderos marcados, en algunos casos sin necesidad de mover el coche.

Lo único a mejorar puede ser un poco el trato del personal de front desk, they were not super friendly.

La casetta non era male, solo un po' spartana. La scalinata (in legno) per accedere al piano superiore un po' troppo ripida. Mancano gli aeratori nei bagni. Per il resto nulla da dire. Abbastanza comodo sebbene le camere siano un po' piccole.

Fui después de un día de actividad en Saariselkä y fue la gloria. Terminar el día en piletas de agua caliente, Yaccuzzi y baño de vapor hace que uno vuelva renovado al hotel.
El precio €20 para estar todo el tiempo que uno quiera. Regalado por lo que es laponia y el servicio que ofrecen. Súper limpio todo y nuevas las instalaciones.
Recomiendo llevar toalla y traje de baño porque cobran €6 cada cosa.

Auf unserer Tour war die eines unserer Hotels. Zum Empfang ging alles supi schnell, die Zimmer im Erdgeschoss sind ne wucht und groß und sauber. Toilettenartikel vorhanden und Bad entspannt groß. Kaffee-Zubereitung auf dem Zimmer möglich. Abends haben wir das Buffet im Haus genossen, für jeden was dabei und gut. Frühstücksbuffet ebenfalls mit guter Auswahl.

Hotel Holiday Club ist ein sehr unruhiges Hotel für Familien, ständig wechselnde Tagestourengäste. Ständig rollende Koffer und schwere Wäschecontäner. Tag und Nacht ob 23:00 Uhr 3:30 Uhr oder 5:30 Uhr spielt keine Rolle. Der Wäschedienst nimmt keine Rüchsicht auf Nachtruhe. Der Flur ist gefliest, dadurch vervielfacht sich das schon sehr laute Geräusch.
Unser Raum Nummer 0151 ist mit Möbeln ausgestattet die einen morbiden Charme haben. Es sind Abnutzungsspuren mehrerer Jahre zu erkennen. Waschbecken gerissen und mit braunen Flecken. Wandlampen lassen sich in alle Richtungen drehen. Sind nicht fest. Schalter primitiv mit Kabel um die Wandlampen gedreht. Die Gardienen sind nicht in allen Ösen befestigt. Die Reinigung erfolgte sporadisch, wenn dann abends um 16:30 Uhr bis 17:00 Uhr wenn man sich auf das Abend essen vorbereitet, was ab 17:00 Uhr erfolgen musste, da ab ca 18:00 Uhr die Schlittengruppen eintrafen. Das Personal ist freundlich und bemüht . Das Essen ist nicht schlecht aber wiederholt sich wöchentlich. Wie dies bei "Der Tour" 4 Sterne bekommen konnte ist uns ein Rätsel!