Hospedium Hotel Mirador de Gredos

Firstly, some lovely staff and the room cleaned every day but…

Some impossibly grumpy and rude staff who would grunt and ignore you.
Given a bad room with awful car park view despite hotel half empty.
Room key didn’t work; 15 mins wait to get another
Breakfast had no hot eggs, nasty bacon, no juice (orange cordial), no coffee most days.
Air con in room didn’t work.
WiFi in hotel didn’t work; when queried a shrug of shoulders.
Main restaurant never open in evenings.
Tried to charge for 5 nights when stay was 4.
I could go on… but how this is 4Star is a miracle.

That said, El Barco is beautiful and please visit. Just maybe consider somewhere else

Mirador de Gredos is a convenient and comfortable hotel. Located by the road, the access is very easy. If possible, try booking a room in the rear side, there are beautiful views of the town, with the castle, the river, the bridge and the church. It deserves a few photos. The room was comfortable and very clean and tidy, with a classic intemporal decor. Good beds. The rate I paid was also very good.

Hôtel très bien situé en bordure de la route avec vues sur la ville et son château. Le personnel est accueillant. Wifi gratuit et fonctionnant dans tout l'hôtel. Chambre fonctionnelle avec coffre-fort gratuit. Nous avions la vue sur le pont romain et la ville. Petit-déjeuner sous forme de buffet avec mesure covid 19. Rien à redire pour une étape.

We stayed here for one night as part of a weeks horse riding holiday with Jerebeque horse trails. The outside of the building does not blend into the environment at all and is at odds with the beautiful surroundings. Once inside however, the rooms are spacious and very comfortable with a great shower and bathroom. The evening meal in the restaurant was delicious - showcasing local produce. I still think about the pork cheeks I ate there. Breakfast is a buffet with a large selection of items.

We stayed here for 5 nights for a group meeting . The rooms are very basic and hallways dark .
The food is very up and down in quality.
The hotel is understaffed so they work in multiple locations over long periods, so service is slow at the best
View over the river to the town are fine . The town is less that 10 minuets away
There where 23 in our party and enjoyed our stay as there where not many others in the hotel
Overall an average hotel
Free parking is a bonus

I stayed in this hotel as a group,where do I start with the issues?.
My room was next to reception but I could not obtain internet in general as well as it having been down for 2 days but no signs in reception to advise guests of the problem.
My room did not have tea & coffee making facilities which is normal for Spain, however I did send an email asking this question to the hotel prior to my arrival but never did receive a reply.
My room did not have a fridge,when I requested one it took 2 days to arrive then it did not work so I reported it again but nothing happened.
My room had no TV remote,I asked at reception and they had to hunt around for batteries.
There were no plastic laundry bags in the room for dirty clothes
The terrace is very big with plenty of chairs and tables but as there were no shade or sun umbrellas it could not be used during the day, and with the amazing views of the mountains,river church and the village surely this is a necessity?.
Also used cups,glasses etc were left out on the terrace tables for 48 hours before they were finally cleared away.
Also in the lounge area, which is lovely, still had cups and glasses from the previous night still on the tables mid morning.

The hotel is in an amazing location but I don’t think the hotel staff see what is in front of their eyes and what the paying guests are seeing each day.

I would have thought any staff member walking around the hotel would have spotted the dirty cups and glasses on the terrace and in the lounge.

The food was very good in the restaurant, however the breakfast was very slow as there was always a queue for the slow coffee machine and people waiting for the small portions of cooked eggs and bacon that were bought out.

The breakfast areas looks more like a function suite turned into a makeshift dining room than a breakfast dining room.

As another person has commented here the ladies toilet near reception was always out of hand towels,when I reported this to reception these were replaced but they did not check if there was sufficient toilet paper which there wasn't.
Surely if you are replenishing paper towels would you not check the toilet paper situation too? apparently not!.

I feel this hotel could be amazing if it was run as the 4 star property it claims to be rather than the 2 star reality it is.

It needs the management and staff to look at this hotel through the eyes of a guests and see the stark reality.
You have a gem of a hotel please give it the care if deserves.

Schönes Zimmer mit toller Aussicht auf El Barco (Kirche, Burg). Wir haben hier gut geschlafen und an die geplanten vier noch zwei weitere Übernachtungen angehängt. Sehr gutes Preis-/Leistungsverhältnis (Nebensaison). Gutes Frühstücksbuffet. Anfang Woche waren nur wenige Gäste da und es gab kein Buffet, dafür durften wir in der Hotelbar zum Frühstück bestellen, was wir wollten. Dank freundlichen Kellnern und mit Hilfe eines Wörterbuchs ist das sehr gut gelungen.

Vielen Danke für Ihre Worte.

Wir sind sehr glücklich Gäste wie Sie zu haben.
Bitte kommen Sie zuruck!

Ho prenotato questo hotel su consiglio di amici che vivono nei dintorni di Avila. Vi ho soggiornato per una settimana e nel complesso ci siamo trovati molto bene. Location fantastica con camere che offrono una bellissima vista sul fiume Tormes e sul castello. Camere confortevoli e ben pulite (l'unica pecca è la mancanza di doccia dato che c'è la vasca da bagno), colazione ottima con ricco buffet di dolce e di salato. Ho trovato il personale della reception ed il Direttore estremamente disponibili e pronti a soddisfare ogni nostra richiesta.

Preis über Booking.com günstiger als normal ausgeschrieben.
Sehr schöne Zimmer, Reichhaltiges großes Frühstücksbuffet. Restaurant mit gutem Essen.
Tolle Aussicht auf die Stadt und Burg von unserem Zimmer.

Si vous achetez sur boocking une chambre avec lit matrimonial on vous donne une chambre avec vu sur la route ce qui est pour le moins gênant quand vous allez àu mirador de gredos
Nous avons payé 20 euros de plus pour voir les montagnes avec une réceptionniste peu sympathique
A ce prix là il vaut mieux allér au Parador de Gredos

Voilà, comme l'année dernière, nous avons passé deux nuits d'étapes (aller-retour) sur la route de nos vacances. Comme déjà signalé, l’hôtel accueille très régulièrement des fêtes de cérémonies(mariage-anniversaire). malheureusement, j'ai eu l'impression de me retrouver dans une place de marché durant une bonne partie de la nuit, tellement les convives criaient sans vergogne en regagnant leurs chambres ou discutaient TRES bruyamment dans les couloirs durant de nombreuses minutes, sans jamais l'intervention de la réception.... dommage... mais je ne pense pas revenir.

Das Hotel verfügt über sehr schöne Zimmer. Auch die normalen Zimmer sind schon recht groß und der Ausblick ist ein Traum.
Haben dort schon 8x übernachtet und oft noch mehrere Tage angehängt.

Großer Nachteil: Die Qualität des Essens ist sehr dürftig - nichts wird wirklich frisch hergestellt. Doch leider gibt es in der Gegend keine Auswahl.
Zudem gab es niemals Service auf der tollen Garten-Terrasse ( bei unseren Aufenthalten) und die Cafeteria bietet nicht mal kleine Gerichte an.
Also, bis auf die Verpflegung ein Super-Top-Hotel :::

Excellent Hotel.
Irréprochable pour le rapport qualité prix.
Nous y avons passé loué deux chambres, deux fois une nuit durant le mois d'Août, et rien à redire.
la réservation s'était effectuée sans aucun problème, j'ai toujours reçu des réponses rapides à mes questions.
A l'arrivée, aucune surprise.
Je recommande cet hotel.

Tout nous a plu : chambre luxueuse (la 003), petit déjeuner buffet bien complet, insonorisation, situation. Le rapport qualité/prix incroyable. La situation sur la route de la vallée du Jerte.
Quand on peut profiter de la terrasse, cela doit être génial !
Les photos publiées sont véridiques : SDB en marbre vert,(il manque toutefois une aération dans celle-ci ...), meubles et parquets foncés, grands lits, TV écran plat ...
Le bonheur !!