Hotel Flora Fountain,Fort

This hotel exceeded my expectations in every way. The service was impeccable.
I had a wonderful time at this hotel. The amenities were top-notch, and the location was perfect for exploring the city.
I look forward to staying in the future.....

Dear Guest,

Greetings!!!

Thank you so much for your kind words! We're thrilled to hear that your stay exceeded expectations and that you had a wonderful time at our hotel. Our team takes pride in providing impeccable service, and we're delighted that you enjoyed our top-notch amenities and the perfect location for exploring the city.

We can't wait to welcome you back in the future. We look forward to serving you again!

With warm regards,
The Fountain Inn and Team

The hotel rooms are filthy and too small. Whats pathetic is the attitude of hotel staff. They behave as if they are doing a favor by letting the guests in. and for any complaints, they have only one solution and that is "you can cancel the stay". Did not even checkin, left and found another property to spend the night.

Dear Guest,

Greetings from The Fountain Inn,

We deeply regret to hear about your negative experience at our hotel. We sincerely apologize for the inconvenience you faced and the unsatisfactory attitude of our staff. This does not reflect the level of service we aim to provide. Your feedback is valuable, and we will address these issues to ensure that such incidents do not happen in the future. We hope you might consider giving us another chance in the future to provide a more positive and enjoyable stay.

With warm regards,
The Fountain Inn and Team

Rooms are tiny with mosquitoes and roaches aplenty

Bedsheets are not clean and toilet a disgrace . Air con dripped all night into my suitcase wetting my clothes

Shower packed in working as I am
Rewriting this as the Wi-Fi packed in again

Avoid at all costs when something is heavily discounted on TripAdvisor there is a reason !!

Place hard to find down some garbage infested alley

Dear Guest,

Greetings from The Fountain Inn,

We're truly sorry to hear about your extremely disappointing experience at the hotel. Your feedback highlights several issues that are completely unacceptable and do not meet the standards we aim to provide. We sincerely apologize for the cleanliness, maintenance, and overall condition of the rooms. We take your comments seriously and will work on addressing these issues to ensure a better guest experience.

Thank you for sharing your concerns, and we genuinely regret that your stay fell far short of your expectations. We hope that you might consider giving us another chance to provide a more pleasant experience in the future, with improvements in place.

With warm regards,
The Fountain Inn and Team

Rooms are very small, It’s not a 3 star, small lodge, small reception hall, no restaurant but in the advertising restaurant service. No car parking. Taxi and travel not come in hotels because small street.

Dear Guest,

Greetings from The Fountain Inn,

We apologize for the inconveniences you experienced during your stay. It's clear that the hotel did not meet your expectations, and we're sorry to hear that the room size and other amenities fell short of what you were looking for. We appreciate your feedback, and we'll take it into consideration to make necessary improvements. Thank you for sharing your concerns, and we hope your future travels will provide you with more suitable accommodation options.

With warm regards,
The Fountain Inn and Team

As soon as I checked in and entered the room I sat on the bed and saw BED BUGS crawling around. I immediately reported it and asked to end my stay. The cleaning person came in with a spray, the staff told me that it was okay and I should go to sleep in the bed. This says a lot about the cleanliness of the place.
When I spoke to the manager he screamed at me why I was creating problems. Imagine arriving to an hotel, finding bed bugs and being screamed because you don't want to stay in the room. What a welcome to the city!

The sheets were stained with blood (probably from previous guests that had issues with the bed bugs).
There isn't a shower in the room, the whole bathroom becomes a shower and there are buckets for it.

The direction on Uber are wrong, and if you happen to come here during the night expect to not find the place easily because the whole lights are off. The surrounding area during the night becomes a bit sketchy with a lot of people sleeping on the street, but that can be somehow normal as far as I understood. But still, it feels very very unsafe.

During the check in, the reception wanted to hold my passport. Never ever leave your passport to anyone!

At the checkout the receptionist didn't want to give me the invoice, I had to tell him that I was calling the police for him to handle me the invoice.

They have a sign that says that their POS for paying by card is (permanently) broken, but magically it works if you prove that you don't have cash.

The cleaner person, was sleeping on the floor near the reception.

In general, do not stay here if don't want to catch bed bugs and bring them back home. Their solution was to spray something in the bed and that's it. It totally ruined my trip and had to find an alternative hotel last second.