Les Dunes D'Or Resort

Sehr freundliches Personal, täglich werden die Zimmer geputzt und Handtücher gewechselt,sehr schöne Anlage, große Pool, tägliche Unterhaltung, viele Aktivitäten, abwechslungsreiches Essen 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Sehr geehrter Kunde,

Vielen Dank für Ihr tolles Feedback. Es freut uns sehr zu hören, dass Sie mit unserem freundlichen Personal zufrieden waren und dass Ihre Zimmer täglich gereinigt und die Handtücher gewechselt wurden. Schön, dass Ihnen unsere Anlage gefallen hat, insbesondere der große Pool. Die tägliche Unterhaltung und die vielen Aktivitäten haben Sie ebenfalls genießen können, sowie das abwechslungsreiche Essen.

Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen, um Ihnen erneut einen angenehmen Aufenthalt zu bieten.

herzliche Grüße
Guest relation

The good part of this hotel is the entertainment team. They work so hard to keep everyone happy and smiling. Mario, Ben, Oking, Mido, Anwar and the girls (I don’t know names) were so so welcoming and fun. Shows and fun in the evening making everyone in good spirits and enjoying Morocco.

Dear guest,

Thank you for your wonderful feedback. We're thrilled that you had a great experience with our entertainment team at the hotel. Mario, Ben, Oking, Mido, Anwar, and the rest of the team work tirelessly to ensure everyone's happiness and create a fun atmosphere. It's fantastic to hear that you enjoyed the shows and evening activities, and that they helped make your stay in Morocco enjoyable.

We appreciate your kind words and will pass along your compliments to the team. We look forward to welcoming you back for more memorable moments and fun in the future.

Sincerely
Guest relation

The good part of the hotel is the entertainment team. Full of energy and do amazing evening shows! Plenty of games to get involved in during the day and make you feel so welcome! They work so hard to keep everyone happy! Massive shout out to Oking, Ben, Mario, Mido, Anwar, and the lovely girls! Made our holiday so much better!

Dear guest,

Thank you for your fantastic feedback! We're thrilled that you enjoyed the entertainment provided by our energetic team. It's wonderful to hear that you had a great time with the evening shows and enjoyed participating in the games throughout the day. We're proud of our team for their hard work and dedication to ensuring everyone's enjoyment.

A big shout out to Oking, Ben, Mario, Mido, Anwar, and the rest of the team for making your holiday so much better! We can't wait to welcome you back for more memorable experiences in the future.

Sincerely
Guest relation

Great hotel, great location. There are free saps and kayaks. They serve fish from the local catch, which I think is great. The staff is attentive. I would especially like to mention the girl from the reception - Awa is a very attentive and responsive specialist.

Dear guest,

Thank you so much for your wonderful review. We're delighted that you had a great experience at our hotel and enjoyed our excellent location. It's fantastic that you appreciated the complimentary spa and kayaks, as well as our commitment to serving locally caught fish.

We're especially grateful for your kind words about Awa from reception. We'll be sure to recognize her for her attentive and responsive service.

We look forward to welcoming you back for another fantastic stay in the future.

Sincerely
Guest relation

Very good stay - entertainment was brilliant, will be coming again!
Lots of choices for food and the rooms were extremely clean.
Water Atobics with Ben was lots of fun.
Plenty to do in the area and lots of places to see.
Will definitely be coming back next year.

Dear guest,

Thank you for your fantastic review. We're delighted to hear that you had a very good stay with us. It's great that you found the entertainment brilliant, especially enjoying the Water Aerobics with Ben. We're also pleased that you liked the variety of food choices and found the rooms extremely clean. It's wonderful to know that you found plenty to do in the area and enjoyed exploring the surroundings.

We look forward to welcoming you back next year for another enjoyable stay.

Sincerely
Guest relation

The entertainment team was amazing Ben and the team very friendly and made us feel very welcome just amazing the food is gorgeous and the ala carts brilliant food the room was lovely housekeeping every day with amazing cleanliness was overall fantastic

Dear guest,

Thank you so much for your wonderful feedback! We're thrilled to hear that you had an amazing experience with our entertainment team, especially Ben and the rest of the team. It's fantastic that they made you feel so welcome. We're delighted that you enjoyed the gorgeous food and the brilliant à la carte options. It's great to know that your room was lovely and that our housekeeping team ensured amazing cleanliness throughout your stay. We look forward to welcoming you back for another fantastic experience soon.

Sincerely
Guest relation

Wir hatten einen wunderschönen Urlaub im Les Dunes d‘or.
Das Essen war super lecker und abwechslungsreich. Vor allem als Vegetarier gab es super viel Auswahl. Besonders angetan hat es uns die Auswahl an Smoothies am Morgen.
Die Zimmer und die Anlage waren sehr sauber und gepflegt.
Das Animationsteam war sehr engagiert und wir haben besonders gern an der Yogastunde bei Midou teilgenommen. Auch die Abendveranstaltungen waren toll gemacht!

Dear guest,
We would like to thank you for choosing our hotel and for taking the time to write your review. We are delighted that you enjoyed your recent stay with us. We thrive on reviews like yours and look forward to welcoming you back to our Hotel in the future. Thank you again for choosing our hotel.
Sincerely
Guest relation

Musik Pool und Animation ist sehr gut ich würde immer wieder gerne hierher kommen wollen Fitness Raum ist sehr toll und abends ist eine tolle Stimmung, das Meer ist auch hervorragend, die Lage einfach super an der Promenade kann man ebenfalls gut spazieren gehen

Dear Guest,

Thank you for your comment and for choosing our hotel for your experience in Agadir. We are delighted to count you as one of our valued guests and look forward to welcoming you back for a stay full of memorable moments.

Sincerely
Guest Relations

Terribile. Ci sono stata con amici ed è stata un'esperienza da non ripetere assolutamente. Personale che non sa che fare, continuano a girare in giro senza concludere nulla. L'italiano...non lo parlano nemmeno se preghi, i ristoranti, a buffet, sporchi e caotici con gli ospiti che l'educazione non sanno neanche dove sta di casa (e nessuno dice loro nulla). La camera....lasciamo stare: gli asciugamani non c'erano e ho dovuto cercare la cameriera per farmeli dare; la porta del bagno che si incastrava (nonostante fosse scorrevole - il che è tutto dire) e non riuscivi ad aprirla se non c'era l'altro dall'altra parte ad aiutarti; il phon guasto, la ventola ha funzionato 3 minuti e poi è partita pure quella; il minifrigo che non funzionava quindi....acqua caldissima impossibile da bere, del bollitore ho visto solo la piastra, il resto è arrivato l'ultimo giorno (?), la cassaforte che non si chiudeva (quindi, che serve ??) e potrei continuare così. Ho dato una stella solo per la pulizia della stanza, che era perfetta.

Dear customer, Thank you for taking the time to share your impressions and comments with us. We are sincerely sorry that we were unable to fully satisfy you. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comment and hope to regain your trust during your next visit. Sincerely
Guest Relations Department

Iniziamo con il check in durato circa 3 ore dalle 14 alle 17 .nessuno parla italiano mentre l inglese a sprazi .piscina bella ma poco spazio bagnini intenti a fare tutto tranne che i bagnini.sala buffet gestita in modo pessimo ti tocca mangiare in piedi.camerieri che non fanno nulla per aiutarti.per non dire dei 2 ristoranti a loro dire full ma sempre vuoti.insomma se siete italiani state alla larga

Dear customer, Thank you for taking the time to share your impressions and comments with us. We are sincerely sorry that we were unable to fully satisfy you. Be assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comment and hope to regain your trust during your next visit. Yours sincerely Guest Relations Department

Hotel Lage ist sehr gut. Für Familien Urlaub optimal. Hotel Personal sind sehr nett und immer hilfsbereit.Animation ist super. Besonders für Kinder Club ist empfehlenswert.Wir kommen wieder sehr gut gut

Dear Guest, We are delighted that you have enjoyed your stay with us and we would like to thank you warmly for your comment. Your feedback is the best reward for our efforts to offer you a quality service. We hope to welcome you back very soon. Yours sincerely, Guest Relations Department

La atención del personal pésima, muy poco amables. Las piezas y baños sucios. Tuvimos que esperar que limpiaran para poder ingresar, una vergüenza. La comida de bajo nivel, el bar mal atendido y con muy poca carta de tragos. No lo recomiendo de ninguna manera.

Dear customer,
We thank you for sharing your comment following your stay in our establishment LES DUNES D'OR. We sincerely regret your dissatisfaction.
We apologize for the inconvenience caused during your stay and inform you that our management will take the necessary measures.
We look forward to welcoming you again.
Sincerely
The Management

Ich war mit einer kleinen Reisegruppe. Ohne vorherige Anmeldung. In dem Hotel dass unsere ursprüngliches Hotel sehr zu wünschen übrig ließ. Wir wurden herzlich empfangen. Die Zimmer waren sehr sauber und hell. Das Personal sehr freundlich in zuvorkommend.

Liebe Frau Ikram,

Vielen Dank für Ihre Bewertung zu Ihrem Aufenthalt bei uns im Les Dunes D'or Agadir.

Es freut uns sehr zu hören, dass Sie einen schönen Urlaub verbracht haben. Sehr gerne würden wir Ihnen bald wieder bei uns begrüßen.

Sie sind jederzeit herzlich Willkommen! :-)

Liebe Grüße aus Agadir
Hotelmanager

Ottima struttura qualità prezzo. Posizione ottima. Ci torneremo sicuramente.
Il mangiare un pochino scarso ma ok.
Animazione ottima per la sua discrezione.
Mery bravissima. Staff gentilissimo.
Camere grandi e confortevoli.
Spiaggia bellissima

Dear customer,
A huge thank you for your very complimentary comment! All the team of the Hotel les dunes d'or is delighted to read that your stay was a success thanks to the quality of our employees and the comfort of our rooms.
We hope to have the pleasure of seeing you again very soon,
Sincerely
The Management

Struttura da milioni di dollari, personale completamente da cambiare..

Al front desk, tanta incopetenza insieme non l’ho mai vista!!!

Vergognoso..

Pensomil peggior hotel di tutta Agadir.

Disservizi, su disservizi e zero soluzioni!!!!

Dear Guest,
Thank you for taking the time to write to us following your stay at our hotel. We are very surprised by your comment and we are sorry to read your feelings.
We hope to have the opportunity to earn your trust again during your next stay.
Best regards
The Management

Ci sono stato con la mia famiglia siamo stati molto bene, animazione eccellente, spettacoli fantastici,
said é un animatore professionista molto bravo, speriamo di tornare presto e trovare lo stesso team, lo consiglio alle famiglie con figli sia piccoli che adolescenti.

Dear guest ,
Thank you very much for your comment which makes us very happy!
We are delighted to read that you enjoyed our hotel especially our animation team .
We will be sure to pass on your warm comment to our staff.
Best regards,
The Management

Es un hotel con cero orientación al cliente. No son amables. La pieza sucia, la tina estaba tapada y tuvimos que esperar todo el día para que nos cambiaran de habitación.
Solo un bar que entregaban alcohol. Toallas dejando un depósito, la comida muy poco variada, no dan información turistica, los restaurantes de otras especialidades los tienes que reservar con 24hrs de anticipación y prácticamente es lo mismo del buffet general.

Solo puedo destacar a la señora que todas las mañana al desayuno hace unos panqueques deliciosos, sola amasando una por una cada masa que lleva a la plancha. Una crack.

Dear Guest,
Thank you very much for sharing your opinion, and also for your constructive comments.
We will certainly take your comments into account in order to improve the quality of our services.
Best regards.
The Management

Fuimos dos familias con hijos, en total 9 personas. Llegamos a las 15:00 con 5 niños y tuvimos que comer fuera del hotel porque no nos dieron ninguna opción. Una de las habitaciones no nos la dieron hasta las 21:15 de la noche y tras varias reclamaciones.

Las habitaciones están muy sucias: hay telarañas, moho y suciedad por todas partes.

Teniendo TI nos fuimos a comer fuera tras ver el desastre del buffet libre en el desayuno. Comedor masificado sin mesas para todos y colas larguísimas.

Dear Guest,
Thank you very much for sharing your opinion, and also for your constructive comments.
We will certainly take your comments into account in order to improve the quality of our services.
Best regards.
The Management

Situado en el paseo de la playa con un espacio de la misma acotado para los clientes con hamacas pero sin bar.al hotel se nota que le falta mantenimiento..muy grande con muchas zonas dos piscinas y un mini parque acuático.en la piscina no sirven alcohol y todo en plástico de noche no hay mucho que hacer un espectáculo con los animadores y minidisco turismo enfocado a los marroquís.la comida siempre la misma abundante pero repetitiva todo sabe igual.varios comedores para los servicios faltan vasos o cubiertos o se estropea el tostador.las toallas de piscina con 10 euros de depósito.se guardan hamacas y si no eres listo no tienes sitio.mucho espacio desaprovechado.la habitación está bien grande con espacio cuelgaropa abierto caja fuerte secador y TV grande.la wifi funciona regular y hay 3 pisos sin ascensor.la nuestra frente a la piscina de lo mejor.mucho ruido en la piscina música altísima y a las 11 se acaba todo y silencio sepulcral.por 700 euros una semana dos personas en julio en todo incluido eso sí muy escaso tampoco se puede pedir mas.

Dear Guest,
Thank you very much for sharing your opinion! I am pleased to hear that you enjoyed your holiday in Labranda LES DUNES D’OR.
All our staff and I will be pleased to welcome you again for a new experience.
Best regards,
The Management

Lo primero es tener en cuenta que estamos en un 4 estrellas, por lo que no podemos esperar lo que vemos en los 5 estrellas; y que no es el Caribe
No es muy muy grande, y quizá se nota que es un complejo conciertos años. Está bien, pero esto es solo por poner un pero, que los baños podían ser más grandes y más puestos al día (bañera y estrechos).
La comida tiene una variación “justa” en el buffet; y los temáticos un poco justos tambien. Así como las actuaciones de los animadores un poco floja. Y la barra de la piscina no tiene nada de alcohol; en las otras si, aunque de cocteles un poco pluf.
Es un hotel de una cadena alemana. Todo como es normal lleno de alemanes.
Sales, pasas el paseo, y ahí mismo está la playa, que tiene una zona reservada para el hotel con sombrillas, tumbonas y esterillas que te las pone el chico que está ahí de vigilante.
Y saliendo de paseo hacia la zona de la noria llegas a la Ciudad de verdad, toda llena con marroquíes turistas, quiero decir, sin extranjeros, para integrarte y tomar algo por ahí.

Hello,

Thank you so much for sharing your wonderful review and for highlighting our service delvering. Your remarks are also very prciuos for our service standards . We highly appreciate your amazing feedback.

We can not wait to welcome you back for another unforgettable stay.

Best regards,
Guest relations service