即使日期更改，价格也始终相同吗？

价格根据各种因素而有所不同，这些因素可能是季节、一周中的哪一天、酒店的入住状况、促销活动、城市中的特定展会等。要查看价格，建议是输入您的住宿日期并进行自己的比较。

预订中是否总是包含早餐？

不，这取决于费率以及组织是否组织提供它。有关早餐的信息在预订前的摘要中的住宿价格说明中指定。预订前请仔细检查包含或不包含的内容以及提供的服务类型。您的预订内容将汇总在 MeTour.it 收到的确认电子邮件中。

预订中包含餐食吗？

不，这取决于费率以及组织是否组织提供这些服务。有关膳食的信息在住宿价格说明、预订前摘要以及 MeTour.it 收到的确认电子邮件中指定。仔细阅读您伴侣的卡片并从他提供的任何治疗中进行选择。

我可以要求住宿提供额外服务吗？

是的，您可以在抵达前直接联系酒店，要求额外服务，例如提早或延迟入住、加床或婴儿床、接送服务或其他任何服务。某些类型的服务可能需视供应情况而定，因此我们建议您尽快直接联系酒店。

如果抵达后我被分配到与预订的房间不同的房间，我该怎么办？

随身携带预订的打印副本，并直接向酒店的登记入住人员出示您的信息。如果这还不足以解决问题，请立即联系 MeTour.it 客户服务，提供预订详细信息和问题描述。

可以携带小宠物吗？

它通常在财产表中明确指出，因此我们邀请您仔细阅读他们的政策。如果未注明，我们邀请您直接联系酒店，或在预订后通过您的个人区域与我们联系，或发送电子邮件至 info@metour.it 以了解更多信息。

我可以在 MeTour.it 上预订什么类型的住宿？

在 MeTour.it 的“预订即走”部分，我们提供各种住宿选择，包括酒店、度假屋、旅游村、住宿加早餐酒店、度假村、豪华露营、小木屋、历史住宅、迷人酒店等等。每个选项都详细描述，以帮助您找到最适合您的需求和偏好的住宿。我们还利用 TripAdvisor 点评来帮助您决定最适合您并由其他点评过的旅行者推荐的住宿。

在哪里可以找到 Valtur 和 Nicolaus 俱乐部度假村的常见问题解答？

这些有一个特定的部分。请参阅此链接的常见问题解答https://www.metour.it/zh/faq-nicolaus-club-valtur

Discovery Dock - MeTour.it

评论日期 16 Ago 2019

Absolutely awful

Arrived and no one available had to wait for someone to show us where to go. Man arrived barely said a word, very rude. Showed us up to an apartment that was FILTHY. All beds slept in with stained sheets, both bathrooms really dirty all towels used toilets disgusting. The kitchen was full of half eaten take aways and rubbish. The noise from building site outside was dreadful. Man tried to leave but stopped him and he eventually called someone who then asked us to leave for an hour whilst they got cleaners in. Was then shown to another apartment in another block whilst this was cleaner it was much smaller and needed a lit of TLC.. there was only 1 bathroom paid for apartment with 2. No view as advertised and not enough room for 3 people to sit. Tv not working. Still waiting for phone call for at least part refund as didn’t get what paid for. This ruined sons 18th birthday.

评论日期 25 Lug 2019

Convenient and comfortable.

This hotel, right near transport on Canary Wharf, is clean and spacious. Underground and DLR within minutes and buses out the front. The apartment is complete with a kitchenette if you want to prepare you own meals but Tesco, Waitrose and Marks and Spence all have supermarkets within a few minutes walk. Our apartment overlooked the water. Secure entry so you feel safe at all times. Highly recommended.

评论日期 06 Feb 2019

Security deposit refund

I have never in my life dealt with such terrible staff. They took a £100 security deposit from us and told us that it would be refunded within 5-7 working days. It’s been 2 weeks since they said this and each time we phone all we get is someone who says ‘I know nothing about this, phone accounts team’ they can not wait to get you off the phone! Communication was very poor and they wouldn’t allow us to check in slightly earlier to drop off suitcases (unless we paid £60) - all we wanted to do was drop off a case! Will certainly not be staying here again and will warn everyone we know not to use them! Shockingly bad!

评论日期 24 Gen 2019

Wouldnt stay here again...

Zen

Took a long time to find Zen Apartment. Travelled to South Quay DLR station and used Google maps to find this apartment. It took me to Meridian Place, so phoned Zen office and was sent a text to the actual address. The representative from Zen was outside the building, as there is no signage. She introduced herself and then entered the building and showed me to my room on the 7th floor. She wanted to see some identification - passport or photo driving license which I was surprised as my company used Egencia to book the apartment. Didn't sleep very well, as DLR trains kept me awake as South Quay station is 2 minutes walk away.

Actual address is Discovery Dock East (3 South Quay Square, E14 9RU)

评论日期 01 Nov 2018

Awful - Cancelled with 2 days notice

I have never dealt with such an awful company. I booked months ago using booking.com and they took £200 from my card as a security deposit (with no notice I might add). I didn't hear anything else until 2 days prior to our reservation where I had an email saying it had been cancelled due to an invalid card. The card wasn't invalid - it was valid enough for them to take the £200 deposit. I was straight on the phone to the site who didn't call me back so called booking.com - apparently there were no more 2 bed apartments available (about 1-2 hours after it being cancelled) - and they would have to put us in 2 x 1 bed apartments not next to each other. They have been a nightmare to get hold of - if they made a mistake they should have called me rather than causing all that stress by cancelling the booking with 48 hours notice. Absolutely appalled.

评论日期 01 Giu 2017

per chi ha spirito di adattamento

l'appartamento in se non è male ma l'igiene e la pulizia sono un'altra cosa. vivamente sconsigliato se viaggiate con la moglie/fidanzata che non vi perdonerà mai. potrebbe andar bene per la posizione se dovete recarvi alla vicina arena O2, altrimenti andate oltre. il prezzo poi non è nemmeno economico.

Hi ,

Apologies that you had such an experience, however, we are under new management now and also refurbished our apartments. Hope this bad experience does not deter you from booking with us again. I can assure you with all the changes we have made you will find our new service absolutely professional and thorough. I cannot comment on old issues as the new management is not aware of the same however if you do wish to book please email us on info@zenapartments.co.uk and I would be happy to provide a good discount for your previous troubles. Once again I apologize for the issues and hope to welcome you in future,

Regards
Kevin H

评论日期 19 Apr 2017

Vaste, propre et vue agréable sur la Tamise

Appartement moderne, très propre avec une vue sympa sur la Tamise. Cuisine entièrement équipée (sauf une théière????) très pratique. Chambre confortable au calme.
Facile d'accès grâce aux diverses lignes de métro (Canary Wharf station). Très bien situé avec plusieurs choix de restaurants/snack dans les environs et surtout dans les galeries commerçantes du métro, véritable ville souterraine.

Personnel réactif (une ampoule manquait, changée dans la demi-journée même) et très professionnel, avec une amabilité typiquement anglaise.
Séjour professionnel plaisant.

Hi

Thanks for your reviews and I am glad you enjoyed your stay with us. We have recently changed managment and refurbished our apartments. If you are looking to come to London in futire and are lloking to stay anywhere please email us on info@zenapartments.co.uk and I would be happy to provide a good discount as a returning customer. Once again thank you for the good reviews.

Regards
Kevin H

评论日期 30 Ott 2016

Réservation zen apartment meridian place

Appartement dans un état catastrophique, sale, sous équipé, sans cafetière, sans petites cuillères. Salle de bain dans un état déplorable avec des moisissures partout et surtout une odeur de renfermée prenante. Et que dire de la literie qui est purement hors d'usage dans toutes les chambres. Et je passe le canapé troué, les lumières cassées, le chauffage qui ne fonctionne pas etc... jai le sentiment de m'être fait arnaqué.

Hi ,

Apologies that you had such an experience, however, we are under new management now and also refurbished our apartments. Hope this bad experience does not deter you from booking with us again. I can assure you with all the changes we have made you will find our new service absolutely professional and thorough. I cannot comment on old issues as the new management is not aware of the same however if you do wish to book please email us on info@zenapartments.co.uk and I would be happy to provide a good discount for your previous troubles. Once again I apologize for the issues and hope to welcome you in future,

Regards
Kevin H

评论日期 14 Ott 2016

Spacieux, et propre

Bel appartement bien placé
Attention pas grand chose pour se restaurer le soir le WE.
Situé dans un quartier d'affaire.
Le troisième couchage pour 6 personnes se fait dans une des chambres en lit simple et dans le séjour sur un canapé !
Malgré l'isolation phonique, une chambre donne sur le métro. Un peu bruyant.
Accueil, il a été nécessaire de refaire un paiement, le paiement en ligne n'avait "pas fonctionné !"
Rdv est donné proche de l’appartement pour être guidé

Hi

Thanks for your reviews and I am glad you enjoyed your stay with us. We have recently changed management and refurbished our apartments. If you are looking to come to London in future and are looking to stay anywhere please email us on info@zenapartments.co.uk and I would be happy to provide a good discount as a returning customer. Once again thank you for the good reviews.

Regards
Kevin H

评论日期 09 Ago 2016

Descuidado y Sucio

Nosotros estuvimos en el Discovery Docks East. El apartamento está muy descuidado y sucio: las cortinas rotas, el sofá con unas manchas terribles, el baño con las marcas de producto sin aclarar, y la cocina....la vajilla sucia, la vitrocerámica con grasa y los muebles pegajosos. Tuvimos que limpiarla antes de usarla y también pusimos el lavavajillas que resultó no funcionar porque empezó a salirse el agua por debajo. Un desastre y una decepción enormes porque la verdad es que el sitio es bonito y el apartamento luminoso y amplio.

Hi ,

Apologies that you had such an experience, however, we are under new management now and also refurbished our apartments. Hope this bad experience does not deter you from booking with us again. I can assure you with all the changes we have made you will find our new service absolutely professional and thorough. I cannot comment on old issues as the new management is not aware of the same however if you do wish to book please email us on info@zenapartments.co.uk and I would be happy to provide a good discount for your previous troubles. Once again I apologize for the issues and hope to welcome you in future,

Regards
Kevin H

评论日期 19 Lug 2016

Secondo viaggio a Londra

Appartamento situato in una posizione strategica, a 100 metri dalla fermata della DLR che porta ai maggiori punti di interesse di Londra in 10 minuti. Appartamento dotato di ogni comfort, l'unica nota negativa è la mancanza di stoviglie.

Hi

Thanks for your reviews and I am glad you enjoyed your stay with us. We have recently changed management and refurbished our apartments. If you are looking to come to London in future and are looking to stay anywhere please email us on info@zenapartments.co.uk and I would be happy to provide a good discount as a returning customer. Once again thank you for the good reviews.

Regards
Kevin H

评论日期 30 Giu 2016

Cauzione mai restituita

Sono stata qui un mese e, per quanto l'appartamento fosse decente, di certo non giustificava 500£ di cauzione e nemmeno il prezzo esorbitante pagato per il soggiorno. Dopo due mesi dal ritorno sto ancora aspettando che me la restituiscano. Evitatelo assolutamente!

Hi ,

Apologies that you had such an experience, however, we are under new management now and also refurbished our apartments. Hope this bad experience does not deter you from booking with us again. I can assure you with all the changes we have made you will find our new service absolutely professional and thorough. I cannot comment on old issues as the new management is not aware of the same however if you do wish to book please email us on info@zenapartments.co.uk and I would be happy to provide a good discount for your previous troubles. Once again I apologize for the issues and hope to welcome you in future,

Regards
Kevin H

评论日期 25 Mag 2016

Son unos sinverguenzas!

Los apartamentos estas bien, aunque cuando llegamos nuestro apartamento no tenia luz y contrataron un apartamento de otra compañia para pasar alli la noche, con esto nos hicieron perder tiempo al dia siguiente con tener que mudarnos a otro apartamento, le dijimos que rebajaran el precio y se negaron. (Ademas de que el apartamento contratado tenia la calefaccion rota y no se podia ni estar alli del calor que hacia, horrible).
Al final de nuestra estancia, el deposito de 200£ que pagamos en mano debia ser ingresado, en nuestro caso, este dinero ellos mismos nos dijero que lo iban a ingresar en la cuenta INGLESA de unos familiares que teniamos alli, que fueron los que pusieron el deposito en mano. A la hora de devolver el deposito, no lo hicieron tal y como habiamos acordado que habia que hacer, queriendo pagarnos en euros y menos dinero de lo que equivale a 200£.

Son unos LADRONES

Hi ,

Apologies that you had such an experience, however, we are under new management now and also refurbished our apartments. Hope this bad experience does not deter you from booking with us again. I can assure you with all the changes we have made you will find our new service absolutely professional and thorough. I cannot comment on old issues as the new management is not aware of the same however if you do wish to book please email us on info@zenapartments.co.uk and I would be happy to provide a good discount for your previous troubles. Once again I apologize for the issues and hope to welcome you in future,

Regards
Kevin H

评论日期 26 Apr 2016

Struttura bellissima

L'appartamento è in ottima posizione, a due minuti a piedi dalla metro DLR stazione south quay perfettamente collegata al centro. A sole due fermate si può prendere la Jubilee Line. Proprio sotto l'appartamento c'è il supermercato tesco aperto sino alle 23. La camera perfetta con affaccio sul tamigi molto accogliente e pulita.Camera dotata di Wifi, ferro da stiro, phone, asciugamani e bagnoschiuma.
Unica pecca deposito cauzione in contanti che verrà restituito dai 3 ai 5 giorni dopo la fine del soggiorno.

Hi

Thanks for your reviews and I am glad you enjoyed your stay with us. We have recently changed management and refurbished our apartments. If you are looking to come to London in future and are looking to stay anywhere please email us on info@zenapartments.co.uk and I would be happy to provide a good discount as a returning customer. Once again thank you for the good reviews.

Regards
Kevin H

评论日期 27 Feb 2016

Perfetto!

Siamo andati in questo posto a Marzo del 2014 e le proprietarie sono state accoglienti e disponibili! La zona era fantastica e l'appartamento a poca distanza dalla DLR. Camere pulite e letti comodi! Personalmente trovo sia un'ottima scelta se si è almeno in 4.

Hi

Thanks for your reviews and I am glad you enjoyed your stay with us. We have recently changed management and refurbished our apartments. If you are looking to come to London in future and are looking to stay anywhere please email us on info@zenapartments.co.uk and I would be happy to provide a good discount as a returning customer. Once again thank you for the good reviews.

Regards
Kevin H

评论日期 05 Giu 2015

Muestran fotos en su página que no corresponden al departamento.

El departamento está arruinado, falto de pintura, con los pisos flotantes rotos y los muebles en mal estado. La atención es pésima. Solicitaron un depósito de 250 libras en garantía y se niegan a devolverlo aduciendo que debe ser Airbnb quien me lo tiene que devolver. Es un fraude

评论日期 22 Giu 2014

No son de fiar

A mi me ha pasado un caso similar a lo que comenta otro compañero. Tenia mi reserva desde Marzo para ir con mis padres, suegros, hermano, mujer e hijo y a 12 dias de ir, comenzaron a escribirme con problemas absurdos con mis tarjetas. Finalmente, a falta de 2 dias, confirmaron a Booking que no tenian disponibilidad y que me buscara la vida. En fin, muy bonitas las fotos, pero cuidado porque lo de las reservas lo llevan como mejor les interesa y no dudaran en dejaros fuera si les sale algo mejor. Penososo

评论日期 15 Giu 2011

Warnung vor kurzfristiger Absage seitens des Hotels

Wir buchten Ende Dezember 10 für 5 Nächte über Pfingsten (Juni 11) ein Appartment. Zusage erfolgte. Alles okay denkt man.
Drei Tage vor Anreise ein Anruf: Genau das Appartment, welches wir bekommen sollten, sei kaputt, müsste geflickt/renoviert werden. Als Alternative bot man -anderen Bewertungen zufolge- etwas mit tieferem Komfort an. Pool hätte es auch nicht gehabt. Das alles zum gleichen Preis!
Für uns ist klar: Hier werden kurzfristige Buchungen angenommen, welche man teurer verkaufen kann und die langfristigen Bucher versucht man in schlechtere Unterkünfte reinzumanövrieren. Für uns schlicht eine Unverfrorenheit.
Wir haben dankend auf den Aufenthalt dort verzichtet. Schliesslich ist London gross. Es gibt genügend Alternativen!

☝️ 每条评论代表一位 Tripadvisor 成员的个人意见，不代表 Tripadvisor LLC 或 MeTour.it 的观点。Tripadvisor 根据行业领先的可靠性和安全标准对评论进行检查。更多信息请访问 Tripadvisor 网站。在 MeTour.it 上此页面发布的评论总数可能少于 Tripadvisor 上显示的数量。这是因为我们只选择最新的 15 条评论，并且不包括那些非本站支持语言的评论。

所有提案

宿舍

公寓

Discovery Dock

戛纳 - Regno Unito

提供的服务 Discovery Dock

加床

空调

早餐

清洁

电梯

微波炉

淋浴

洗衣机

互联网

冰柜