Baobab Suites ***** is a luxury hotel perfectly located in the prestigious Costa Adeje, nestled between the mountains and the Atlantic Ocean. Its 125 spacious suites, ranging from one to four bedrooms, are flooded with natural light and offer top-quality facilities and furnishings. Most of them feature private heated pools and jacuzzis, and many even visually recreate a private beach.
Baobab Suites: A Sanctuary of Serenity and Wellness
Baobab Suites is more than just a hotel—it’s a haven designed to help you disconnect from the pressures of everyday life, escape the rush, and reconnect with your happiness and well-being. Each suite embodies minimalist elegance, where the natural light of Tenerife takes center stage, creating bright, peaceful spaces that inspire relaxation. Here, YOU are the priority, and every detail is crafted to ensure your comfort and joy.
Ideally located just five minutes by car from the beach—with a complimentary daily transfer included—Baobab Suites offers the best of both worlds. Perched above the vibrant energy of Costa Adeje, the hotel boasts panoramic views of the bay while offering the peace and quiet of an exclusive residential area. It’s the perfect retreat to relax, recharge, and enjoy convenient access to everything the town has to offer.
A Hub for Athletes and Wellness Enthusiasts
Baobab Suites has earned a reputation as a premier destination for athletes and those who see wellness as a way of life. For cycling enthusiasts, the hotel offers tailor-made facilities, including bike rentals, storage, and a dedicated maintenance workshop. Our exclusive Actívate Sports Club sets us apart with unique services on the island, from personalized training to group fitness classes, yoga, and Pilates—all designed to nurture both body and soul.
A Culinary Journey: Where Taste Becomes Art
At Baobab Suites, we believe that food should nourish both body and spirit. Start your mornings with fresh, flavorful delights at our Bite! Breakfast Buffet. Soak in breathtaking views at the BB Lounge Club while enjoying a relaxed dining experience. Indulge in light refreshments and snacks at La Placita, perfect for a midday pause. For the ultimate gourmet experience, savor unforgettable flavors at Kar Bon Restaurant and Char Restaurant, where culinary artistry meets innovative cuisine.
Nirama Wellness Center: A Temple of Rejuvenation
Prepare for a wellness experience like no other at Nirama. More than just a spa, Nirama is a sanctuary of healing and renewal. Rooted in the ancient philosophy of Ayurveda, the treatments are designed not only to rejuvenate your body but to restore emotional balance and inner peace. Our passionate therapists are dedicated to your well-being, offering deeply restorative experiences that will leave you feeling refreshed, centered, and truly transformed.
At Baobab Suites, every moment is crafted to inspire relaxation, well-being, and joy. Discover a personalized retreat where luxury, tranquility, and vitality come together in perfect harmony.
Baobab Suites: A Sanctuary of Serenity and Wellness
Baobab Suites is more than just a hotel—it’s a haven designed to help you disconnect from the pressures of everyday life, escape the rush, and reconnect with your happiness and well-being. Each suite embodies minimalist elegance, where the natural light of Tenerife takes center stage, creating bright, peaceful spaces that inspire relaxation. Here, YOU are the priority, and every detail is crafted to ensure your comfort and joy.
Ideally located just five minutes by car from the beach—with a complimentary daily transfer included—Baobab Suites offers the best of both worlds. Perched above the vibrant energy of Costa Adeje, the hotel boasts panoramic views of the bay while offering the peace and quiet of an exclusive residential area. It’s the perfect retreat to relax, recharge, and enjoy convenient access to everything the town has to offer.
A Hub for Athletes and Wellness Enthusiasts
Baobab Suites has earned a reputation as a premier destination for athletes and those who see wellness as a way of life. For cycling enthusiasts, the hotel offers tailor-made facilities, including bike rentals, storage, and a dedicated maintenance workshop. Our exclusive Actívate Sports Club sets us apart with unique services on the island, from personalized training to group fitness classes, yoga, and Pilates—all designed to nurture both body and soul.
A Culinary Journey: Where Taste Becomes Art
At Baobab Suites, we believe that food should nourish both body and spirit. Start your mornings with fresh, flavorful delights at our Bite! Breakfast Buffet. Soak in breathtaking views at the BB Lounge Club while enjoying a relaxed dining experience. Indulge in light refreshments and snacks at La Placita, perfect for a midday pause. For the ultimate gourmet experience, savor unforgettable flavors at Kar Bon Restaurant and Char Restaurant, where culinary artistry meets innovative cuisine.
Nirama Wellness Center: A Temple of Rejuvenation
Prepare for a wellness experience like no other at Nirama. More than just a spa, Nirama is a sanctuary of healing and renewal. Rooted in the ancient philosophy of Ayurveda, the treatments are designed not only to rejuvenate your body but to restore emotional balance and inner peace. Our passionate therapists are dedicated to your well-being, offering deeply restorative experiences that will leave you feeling refreshed, centered, and truly transformed.
At Baobab Suites, every moment is crafted to inspire relaxation, well-being, and joy. Discover a personalized retreat where luxury, tranquility, and vitality come together in perfect harmony.
Divinity Edén- Suite 1 dormitorio
Room facilities include a comfortable and modern 1-bedroom suite with a fully equipped kitchen that provides for a large fridge freezer, dishwasher, and induction hob, washing-drying machine, and ironing facilities; the bathroom offers a walk-in rain shower, hairdryer, bathrobe, slippers, designer amenities of the RITUALS brand and a living room complete with flat screen satellite-TV and safe. Other features include a safety deposit box, washing machine, ironing facilities, and a relaxing terrace. Breakfast included. This category is also available under request for people with limited mobility.
1 QueenDivinity Bliss -Suite 1 dormitorio Vista Lateral Mar
Comfortable and elegant 1 bedroom suite with fully equipped kitchen including induction hob, large fridge-freezer and dishwasher, bathroom with bathtub and shower, hairdryer and bathrobes, slippers, and design amenities of the RITUALS brand. Its comfortable living room offers flat-screen TV and satellite channels. Other features include a safe, washing machine, and iron. You will enjoy its private terrace with side sea views.
Divinity Lago-Suite 1dormitorio Vista Mar lateral con Jacuzzi
Divinity Rio- Suite 1dormitorio Vista Mar Lateral y Piscina Privada
Spacious 1-bedroom suite with kitchen. Its modern kitchen has a fridge-freezer, dishwasher and induction hob. The elegant bathroom has a shower cabin and/or bathtub, hairdryer, bathrobes, slippers, and design amenities of RITUALS brand. A bright and comfortable living room with a flat-screen TV and satellite channels. Other features include a safe, washing machine and ironing set, as well as a relaxing and spacious terrace with a private pool overlooking the main pool with side sea views.
Serenity Bliss-Suite 2dormitorios Vista Mar lateral
Elegant 2 bedroom suite including a modern fully equipped kitchen with fridge-freezer, dishwasher, induction hob. Its comfortable bathrooms have a bathtub and/or rain shower, hairdryer, bathrobes, slippers, and design amenities of The RITUALS brand. Its bright and comfortable living room has a flat-screen satellite TV. Other features include a safety deposit box, washing machine, and iron, and a private terrace with side sea views.
Serenity Essence-Suite 2 dormitorios Vista Mar
Attractive 2 bedroom suite with a fully equipped kitchen including fridge-freezer, dishwasher, induction hob, elegant and spacious additional bathrooms with rain shower and/or bathtub, hairdryer, bathrobes, slippers, and RITUALS brand design amenities. You will love its bright and comfortable living room with a flat-screen TV and satellite channels. Other features include a safety deposit box, washing machine, ironing facilities and a cozy and private furnished terrace with sea views.
Serenity Lago-Suite 2 dormitorios Vista Mar lateral y Jacuzzi
Spacious, elegant and exclusive 2-bedroom suite, including a modern fully equipped kitchen with fridge-freezer, dishwasher, induction hob, an elegant bathroom with shower cabin and/or bathtub, hairdryer, bathrobes, slippers, and design amenities of the RITUALS brand. Its bright and spacious living room offers a flat-screen TV and satellite channels. Other features include a safety deposit box, washing machine, ironing facilities, and a cozy private terrace with Jacuzzi and side sea views.
Serenity Pico-Suite 2 dormitorios
Attractive and spacious 2 bedroom suite including a modern fully equipped kitchen with fridge-freezer, dishwasher, induction hob. Elegant bathrooms with rain shower cabin, hairdryer, bathrobes, slippers, and design amenities of RITUALS brand. Its bright and comfortable living room has a flat-screen TV and satellite channels. Other features include a safety deposit box, washing machine, and ironing facilities, and a private terrace with relaxing mountain views.
Serenity Rio-Suite 2 dormitorios Vista Mar lateral y Piscina privada
Spacious, exclusive and elegant 2 bedroom suite with a modern fully equipped kitchen with fridge-freezer, dishwasher, induction hob, oven and microwave. Its spacious bathroom has a shower cabin and/or bathtub, hairdryer, bathrobes, slippers, and design amenities of the RITUALS brand. A bright and comfortable living room with a flat-screen TV and satellite channels. Other features include a safe, washing machine and ironing set, as well as a relaxing furnished terrace with a private pool and side sea views.
Serenity Mar-Suite 2 dormitorios Vista Mar lateral con Piscina privada y Jacuzzi
Fabulous 2 bedroom suite to enjoy your holiday to the fullest and with privacy. It includes a modern fully equipped kitchen with a fridge-freezer, dishwasher, and induction hob. The elegant bathroom has a shower cabin and/or bathtub, hairdryer, bathrobes, slippers, and design amenities of the RITUALS brand. Its bright and comfortable living room offers flat-screen satellite TV. Other features include a safe, washing machine, and iron set as well as a large furnished terrace with a private pool, jacuzzi, and side sea view.
Infinity Rio-Suite 3 dormitorios Vista Mar lateral y Piscina privada
Magnificent and exclusive 3 bedroom suite with a modern fully equipped kitchen including fridge-freezer, dishwasher, and induction hob. The elegant bathrooms have a shower cabin and/or bathtub, hairdryer, bathrobes, slippers, and design amenities of the RITUALS brand. A spacious and bright room with flat-screen satellite TV. Other features include a safe, washing machine and ironing facilities, a large terrace with a private pool and side sea views to enjoy the full privacy you desire
Infinity Mar-Suite 3 dormitorios Vista Mar lateral con Piscina privada y Jacuzzi
Fabulous and modern 3 bedroom suite featuring a fully equipped kitchen with fridge-freezer, dishwasher, and induction hob. Elegant bathroom with a rain shower cabin, hairdryer, bathrobes, slippers, and design amenities of the RITUALS brand. A spacious and sunny living room with flat-screen satellite TV. Other features include a safe, washing machine and iron set as well as a magnificent and spacious fully furnished terrace with a private pool, jacuzzi and side sea view to enjoy and relax to the fullest in privacy.
Divinity XS- Estudio
Elegant and spacious suite with fully equipped kitchen, perfect for people with reduced mobility. You will enjoy its spacious terrace with access to a shared and adapted pool. Possibly the most stylish accessible suite in the south of Tenerife!
The kitchen has an induction hob, fridge, freezer, dishwasher, washer-dryer, and iron. The bathroom has a rain shower, hairdryer, bathrobe, slippers, and design amenities of the RITUALS brand. The bedroom with the living room offers a flat-screen TV with satellite channels and a safety deposit box. Size: 46m2. Maximum occupancy is 2 adults + 1 baby
The kitchen has an induction hob, fridge, freezer, dishwasher, washer-dryer, and iron. The bathroom has a rain shower, hairdryer, bathrobe, slippers, and design amenities of the RITUALS brand. The bedroom with the living room offers a flat-screen TV with satellite channels and a safety deposit box. Size: 46m2. Maximum occupancy is 2 adults + 1 baby
要知道...
Check-in 给她 15:00
Check-out 直到 12:00
Baobab Suites 接受特殊要求。在下一步中添加它们！
FAQ 常见问题
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为何选择 Metour.it 作为您值得信赖的在线旅行社？Metour.it 致力于为旅行者提供真实而难忘的体验。作为一家领先的值得信赖的在线旅行社，我们因致力于质量、安全和客户满意度而脱颖而出。每一个目的地、套餐和服务都经过精心挑选，以确保无与伦比的旅行体验。此外，我们的专家团队随时为您在旅程的每个阶段提供帮助，确保每个细节都得到完美处理。
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即使日期改变，价格也总是一样吗？价格根据各种因素而有所不同，这些因素可能是季节、一周中的哪一天、酒店的入住状况、促销活动、城市中的特定展会等。要查看价格，建议是输入您的住宿日期并进行自己的比较。
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早餐总是包含在内吗？不，这取决于费率以及组织是否组织提供此服务。预订前请仔细检查包含什么、不包含什么以及提供什么类型的服务。
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我可以提出特殊要求吗？当然，预订时您可以在一个字段中直接写信给酒店并提出您的要求。这些将由酒店评估并直接回复您。 MeTour 对此决策过程不承担任何责任。
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我预订的客房内有哪些类型的床？床的类型通常在房间床单上注明。如果您有任何特殊要求或需要，您可以在预订时将其写在“特殊要求”字段中注明，该字段将直接转发给酒店。在此过程中MeTour不承担任何责任。
- 结构中的 Paga 是什么？什么是付款预授权？
当您预订时，某些设施可以直接在设施付款。在这些情况下，您只需插入信用卡（或借记卡）即可担保预订，但不收取任何费用。仅在与您的预订相关的政策和条件规定的情况下，才会从您的信用卡中扣除该金额。在其他情况下，当合作伙伴不采用自动可用性和预订系统，而是“手动”确认预订时，您将被要求插入信用卡（或借记卡）以担保预订，然后直接扣费合作伙伴确认预订的时间（24-48 小时内）。届时您将收到一封包含预订确认和付款的电子邮件。
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我如何知道我的卡是否已被预授权？通过查看您的信用卡余额，您会发现您的可用余额将暂时减少您的预订金额。在其他情况下，根据您的信用卡电路的政策，您还可能会在卡移动的每月摘要中找到一个条目：“待处理操作”。根据具体情况，预授权块将根据已预订的政策以及条款和条件进行维护。
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我如何取消或更改我的预订？很简单，使用您的凭据进入客户区，然后您可以修改或取消您的预订。请记住，更改日期或取消退款请求取决于您在预订时选择的房价。
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我可以将我的预订转让给其他人吗？对于此请求，请直接联系酒店，酒店可能有这方面的具体政策，或者可能需要有关您想要将预订转给的人员的更多信息。
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我如何获得预订方面的帮助？使用您的凭据进入客户区域，然后您可以联系我们，或者通过我们的联系表格写明您的预订号码和联系请求的原因。我们建议您还留下一个电话号码，以便在需要时可以联系到您。
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是否需要在现场直接支付税费、当地费用或额外费用？它们通常会在属性表中明确注明，或在预订阶段添加，具体取决于当地法规或设施的政策。但即使没有明确说明，也可能会要求直接向酒店支付房价中未包含的任何旅游税、当地费用或额外费用。建议您在预订或通过我们的联系表写信给我们之前仔细阅读所有内容。
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可以携带小宠物吗？它通常在财产表中明确说明，因此我们邀请您仔细阅读他们的政策。如果未注明，我们邀请您通过我们的联系表与我们联系以获取更多信息。
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TripAdvisor 评论是什么？
MeTour.it 上的 TripAdvisor 评论是直接从 TripAdvisor 导入的针对您在我们网站上找到的每家酒店、民宿、度假村、露营地、住宿、餐厅和博物馆活动的评分和评论。其中包括最高 5 分的总体评分、评论总数以及特定类别的详细评分，例如房间、位置、清洁度、睡眠质量、服务和物有所值。我们还显示旅行者在 TripAdvisor 上留下的最新 5 条评论。这些数据会自动更新，旨在帮助我们的用户做出明智的选择。 MeTour.it 不会编辑这些评论，也不对其准确性承担任何责任。
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MeTour.it 提案如何与 TripAdvisor 点评相关联？如果与 TripAdvisor 的连接出现错误会怎样？为了将我们的建议与 TripAdvisor 提供的评论联系起来，我们使用自动搜索算法。尽管我们尽了最大努力，这个系统有时也可能会发现错误的建议。虽然我们尽一切努力避免此类错误，但我们想指出，我们不对这些自动链接导致的任何不准确之处承担责任。
我们还进行手动检查以纠正发现的任何错误，并不断努力改进算法。如果您发现错误，请通过 info@metour.it 向我们报告，以便我们及时干预并进一步改进我们的服务。我可以在 MeTour.it 的“目的地”部分找到什么类型的旅游指南？在MeTour.it的“目的地”部分，您将找到有关意大利主要艺术城市、欧洲各国首都、意大利最美丽的村庄、鬼村和世界主要旅游目的地的详细指南。每份指南都提供有关景点、当地文化、推荐住宿的信息以及如何充分利用您的旅行的建议。
如何使用目的地指南来计划我的行程？
MeTour.it 上的目的地指南提供了关于看什么、去哪里吃饭、去哪里住宿和好奇心的有用建议。使用这些指南，您可以计划您的行程，提前预订热门景点，并为您最喜欢的目的地找到最佳的住宿和餐饮选择。目的地指南是否定期更新？
是的，我们的目的地指南会不断更新，以反映最新的旅行趋势、新兴景点和当前的建议。我们邀请您经常访问“目的地”部分以获取最新消息和更新。另请访问我们的博客https://www.metour.it/c2/news/ ，您可以在其中找到有关旅行提示、游览目的地、趋势、建议、安全旅行注意事项的不断更新的文章。我可以在目的地指南中找到有关当地活动的信息吗？
肯定！目的地指南还包括有关当地活动、假期、集市和活动的信息，可以丰富您的旅行体验。有关更多详细信息，请参阅每个指南中的“活动”部分。如何找到最适合我旅行需求的目的地？使用“目的地”部分中的过滤器根据您的兴趣选择选项，例如艺术之城、海滨目的地或历史悠久的村庄。这将帮助您快速找到最适合您旅行风格的目的地。我可以在 MeTour.it 的“旅行创意”部分找到什么？
在“旅行创意”部分，您将找到我们为您精选的一系列建议，并可在 MeTour.it 上按主题组织预订。我们提供海滩旅行、冒险、山地度假、湖泊和河流度假、家庭旅行、仅限成人的目的地、工作和度假组合、身心健康旅行等等的想法。我如何利用旅行创意来计划我的假期？
旅行创意旨在激发您的灵感并让您更轻松地计划您的假期。每项提案都包含有关目的地、推荐活动、住宿和特别优惠的详细信息。选择您感兴趣的主题并探索预订完美旅行的建议。这些旅行创意也适合独自旅行者吗？
绝对地！ MeTour.it 旅行创意适合所有类型的旅行者，包括独行旅行者。我们为个人冒险、休闲住宿和社交机会提供建议，非常适合单身旅行者。
我可以在 MeTour.it 的“Book and Go”部分预订什么？
在“预订即走”部分，您可以找到并预订各种旅行选择，包括住宿、餐厅、汽车租赁和接送等出行服务，以及各种体验和导游服务。此部分旨在为您提供完整假期所需的一切。我可以在“预订即走”部分找到哪些类型的住宿？
我们提供各种住宿选择，包括酒店、度假屋、度假村、住宿加早餐酒店、度假村、豪华露营、小木屋、历史住宅、精品酒店等等。每个选项都详细描述，以帮助您找到最适合您的需求和偏好的住宿。我们还利用 TripAdvisor 点评来帮助您决定最适合您并由其他点评过的旅行者推荐的住宿。我如何在 MeTour.it 上预订餐厅或餐饮活动？
您可以直接在“预订即走”部分预订餐厅、比萨饼店和其他餐饮活动。每个选项都包含有关菜肴类型、菜单、营业时间和评论的详细信息，以帮助您做出最佳选择。
哪些类型的出行服务可供预订？
可用的出行服务包括汽车租赁、接送服务、航海包机和公共交通票。您可以直接从我们的网站预订最适合您行程的服务。
我可以在 MeTour.it 上预订哪些体验和参观？
您可以预订各种体验，包括导游、博物馆参观、户外活动和当地景点门票。每个选项都包含详细信息，以确保您拥有难忘的体验。我如何知道目的地是否可以安全旅行？
我们建议您在政府和世界卫生组织网站上查看最新的旅行信息和安全建议。 MeTour.it 还在我们的目的地指南https://www.metour.it/it/destinazioni和我们的博客https://www.metour.it/c2/news/ 中提供有关当地情况的最新信息
我可以在一次预订中合并多项服务（住宿、活动、交通）吗？
是的，在 MeTour.it 上，您可以在一次预订中将住宿、活动和交通结合起来，获得一体化、无压力的旅行体验。
MeTour.it 接受哪些付款方式？
我们接受多种付款方式，包括信用卡、借记卡和其他安全的在线选项。请参阅“付款”部分了解更多详情。
我如何在 MeTour.it 上获得折扣或特别优惠？
订阅我们的时事通讯，接收独家折扣、最后一刻优惠和特别促销的最新信息。您还可以访问我们网站上的“优惠”部分，了解最新的促销活动。
我们的合作伙伴采取了哪些抗新冠安全措施？
我们的合作伙伴遵循严格的抗新冠病毒安全协议，包括定期消毒和保持社交距离。您可以在个人住宿和活动表中找到具体详细信息 -
Covid 19 预订/取消/日期变更/退款：
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对于预订，我们建议您牢记与冠状病毒 (COVID-19) 相关的风险和相关政府措施。如果您预订的房价不“灵活”或“不可取消”或“不可更改”，则您可能无权在取消或退款时获得退款。任何取消或更改日期的请求将根据预订时选择的房价政策和任何消费者保护法进行处理。在这样的不确定时期，MeTour 建议以允许免费取消或更改日期的价格进行预订，这样，如果您必须更改计划或出现限制，您可以在结构规定的截止日期之前免费取消。
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Travelers Choice
4.5
出色的
1.413 评论
#12 of 76 hotels in Costa Adeje
地点
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服务
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清洁度
评论日期 28 Apr 2024
Un fallo grabe con el termo roto y a pesar de estar vacío no nos dieron ninguna solución
Hacemos el check-in a las 13:00 horas, bajamos a la piscina y al subir de la misma encontramos que no tenemos agua caliente en la ducha, avisamos a recepción de este hecho y nos manda a un técnico de mantenimiento, el técnico nos informa que debemos esperar 15 o 20 minutos y volvemos a llamar,ya que, seguimos sin tener agua caliente. Al subir nuevamente el técnico (tras haber perdido una hora) nos informa que al ser un termo de 100 l deberemos esperar entre tres y cuatro horas, por lo cual llamamos a recepción nuevamente e informamos del hecho y pedimos una nueva habitación con agua caliente para poder ducharnos lo antes posible. El recepcionista nos informa que la única solución es ducharnos en la habitación de cortesía que se ubica en el hall del hotel. Al estar en desacuerdo con la solucion ofrecida por el hotel, bajamos a quejarnos a recepción y el recepcionista con una actitud chulesca nos informa que él no nos ha dicho eso, que va a buscar una nueva habitación con agua caliente,pasado un tiempo nos ha encontrado una habitación pero debemos esperar entre cuatro y cinco horas para poder instalarnos en la misma,ya que, no tienen ninguna habitación limpia y preparada. Le informo que quiero poner una hoja de reclamaciones y hasta en cuatro ocasiones me dice que "mejor lo hablemos mañana con mi jefa" negándonos el derecho a ponerla. Al decirle que voy a llamar a la policía me informa que va a ir al interior a buscar dicha hoja, me tiene prácticamente media hora esperando y a su salida me vuelve a decir que ha hablado con su jefa e insiste en que por favor esperemos mañana para hablar con su superior, le digo que no que me la dé y me señala hacia la pared donde hay un código QR tras el mostrador de recepción con desdén. Nos parece una falta de respeto y de profesionalidad,ya que, lo único que pedimos es agua caliente que es un servicio mínimo que encontraríamos en una pensión, teniendo en cuenta que estamos hablando de un hotel de cinco estrellas cuyo precio mínimo por noche son 400 euros. A pesar de eso entendemos que pueda ocurrir un suceso adverso pero pretendemos como mínimo profesionalidad y diligencia a la hora de solucionar los problemas y en vez de eso hemos encontrado un trato vejatorio con una actitud chulesca y totalmente inaceptable en el sector servicio.
Gracias
Gracias
评论日期 22 Apr 2024
Avoid, unless you like playing the lottery!
We’ve visited this hotel three times. On the first two occasions, I’d have given the hotel 5 stars, but for the lack of warmth from most of the reception staff.
On our most recent visit, we booked a certain category of suite, having stayed in that category of suite previously. Basically it’s a 2 bed, on one floor, with jacuzzi and easy access to the shared pool.
When we arrived, we were shown to our suite. It was nothing like our previous suite. It was very dark, on two floors, with little natural light, and no direct pool access.
I asked for the suite category we had booked and was told that this suite was within that category, despite the reality that it was substantially different.
The reception staff were only able to offer me an upgrade, at extra cost, but again, this was in no way suitable for our family. It had a large bath sized pool and looked directly onto the main shared pool. Draw back the curtains and we were staring at guests by the pool and they were staring at us. Imagine being in a human zoo and you get the picture.
We stayed one night in the human zoo suite with me googling alternative accommodation on the island.
The following day, I decided to try the haughty reception staff one last time before packing up. This time I asked if there was anything available in a lower category. Lo and behold, there was. We then moved to a larger suite, with no pool or jacuzzi but at least some privacy.
In summary:-
Pros
Great suites if you strike it lucky.
Nice cocktail bar.
Cleaning ladies and staff who bring the breakfast are delightful.
Cons
Awful suites if you don’t strike it lucky.
Zero willingness from reception staff to assist or recognise that they obviously have a categorisation problem. Reception staff need customer service training big time.
Next time we will stay elsewhere, having lost trust in Baobaab. Avoid, unless you like playing the lottery.
On our most recent visit, we booked a certain category of suite, having stayed in that category of suite previously. Basically it’s a 2 bed, on one floor, with jacuzzi and easy access to the shared pool.
When we arrived, we were shown to our suite. It was nothing like our previous suite. It was very dark, on two floors, with little natural light, and no direct pool access.
I asked for the suite category we had booked and was told that this suite was within that category, despite the reality that it was substantially different.
The reception staff were only able to offer me an upgrade, at extra cost, but again, this was in no way suitable for our family. It had a large bath sized pool and looked directly onto the main shared pool. Draw back the curtains and we were staring at guests by the pool and they were staring at us. Imagine being in a human zoo and you get the picture.
We stayed one night in the human zoo suite with me googling alternative accommodation on the island.
The following day, I decided to try the haughty reception staff one last time before packing up. This time I asked if there was anything available in a lower category. Lo and behold, there was. We then moved to a larger suite, with no pool or jacuzzi but at least some privacy.
In summary:-
Pros
Great suites if you strike it lucky.
Nice cocktail bar.
Cleaning ladies and staff who bring the breakfast are delightful.
Cons
Awful suites if you don’t strike it lucky.
Zero willingness from reception staff to assist or recognise that they obviously have a categorisation problem. Reception staff need customer service training big time.
Next time we will stay elsewhere, having lost trust in Baobaab. Avoid, unless you like playing the lottery.
Dear OldSchoolBeauly,
Firstly, thank you for taking the time to review your stay.
We hope you and your family had a safe trip back home.
We would like to apologize if you have felt that your expectations and our 5 stars standards were not met this time.
Your opinion as a repeating guest is very valuable for us.
We will pass on your feedback for review to our comercial and reception department.
Again thank you for your valuable feedback.
Best Regards,
Firstly, thank you for taking the time to review your stay.
We hope you and your family had a safe trip back home.
We would like to apologize if you have felt that your expectations and our 5 stars standards were not met this time.
Your opinion as a repeating guest is very valuable for us.
We will pass on your feedback for review to our comercial and reception department.
Again thank you for your valuable feedback.
Best Regards,
评论日期 12 Apr 2024
A haven of calm and tranquillity
We loved the concept of the Baobab suites . Your own private suite complete with decent size fridge freezer and cooking facilities if required. We had two kids with us so the washer / dryer, private pool and safe and enclosed sun deck was a bonus., and at the same time we had all the convenience of Hotel service at our beck and call. Room service was quick and effective via their what’s app , this was very handy and we used it frequently. Two options for breakfast , both very good. In the evenings you could go out to local restaurants ( no shortage of those within walking distance ) , eat on site in the snack bar ( short order food ) or go across the road to their find dining offering the Kar Bon which was also very good. There is a free taxi service to and from the beach every day.
The highlight here was the reception / reservations / porter team, so helpful 24/7 they made sure our stay was very special. Also not forgetting the Spa team, providing the adults with some very much needed me time away from the kids. Overall the Baobab suites offer a haven of calm and tranquillity backed up by superb service and guest relations. Do ask for a suite on the higher floors, the lower levels are a bit close to the road. We will be back sooner rather than later.
The highlight here was the reception / reservations / porter team, so helpful 24/7 they made sure our stay was very special. Also not forgetting the Spa team, providing the adults with some very much needed me time away from the kids. Overall the Baobab suites offer a haven of calm and tranquillity backed up by superb service and guest relations. Do ask for a suite on the higher floors, the lower levels are a bit close to the road. We will be back sooner rather than later.
Dear Guests
Thank you so much for taking the time to comment and share your experience.
We are very happy that you found it to be a heaven of calm and tranquility. Each and every staff member will be happy to read your comments,
We look forward welcoming you back to the Baobab Suites in August for your third stay.
Should you need or require anything please dont hesitate in letting us know.
Best Regards,
The Baobab Suites Team
Thank you so much for taking the time to comment and share your experience.
We are very happy that you found it to be a heaven of calm and tranquility. Each and every staff member will be happy to read your comments,
We look forward welcoming you back to the Baobab Suites in August for your third stay.
Should you need or require anything please dont hesitate in letting us know.
Best Regards,
The Baobab Suites Team
评论日期 03 Apr 2024
Favourite hotel in Tenerife
Delighted to have just rebooked for 10 days at Baobab Suites..
Came here last June for the first time and loved every minute of our stay..
From the minute we walked into the reception to check in the staff were excellent throughout our stay, from the reception staff the restaurant and bar staff the cleaning staff all were so welcoming friendly and helpful..
The room (Divinity Estudio) was spacious elegant and stylish and immaculately clean with our own terrace and a shared pool, which we had to ourselves for the most part..
The breakfast restaurant was lovely with lots of choice of hot and cold food and beverages..
The main bar was picturesque with stunning views over Tenerife where we spent most evenings with a gin or two..
The pool area was amazing, quiet and luxurious again with stunning views..
An added extra was the sports centre across the road..
A well equipped gym for my morning workout was a perfect start to the day.. The food here was also very good and perfect for a more relaxed evening if we didn’t feel like going out..
Delighted to have booked again for June and can’t wait to get back..
Came here last June for the first time and loved every minute of our stay..
From the minute we walked into the reception to check in the staff were excellent throughout our stay, from the reception staff the restaurant and bar staff the cleaning staff all were so welcoming friendly and helpful..
The room (Divinity Estudio) was spacious elegant and stylish and immaculately clean with our own terrace and a shared pool, which we had to ourselves for the most part..
The breakfast restaurant was lovely with lots of choice of hot and cold food and beverages..
The main bar was picturesque with stunning views over Tenerife where we spent most evenings with a gin or two..
The pool area was amazing, quiet and luxurious again with stunning views..
An added extra was the sports centre across the road..
A well equipped gym for my morning workout was a perfect start to the day.. The food here was also very good and perfect for a more relaxed evening if we didn’t feel like going out..
Delighted to have booked again for June and can’t wait to get back..
Dear Explore26804921467,
thank you for taking the time to share your experience.
Your detailed review is very valuable for us and we are delighted that you enjoyed your stay.
We will see you again very soon in June!
Best Regards, The Baobab Suites Team.
thank you for taking the time to share your experience.
Your detailed review is very valuable for us and we are delighted that you enjoyed your stay.
We will see you again very soon in June!
Best Regards, The Baobab Suites Team.
评论日期 31 Mar 2024
A really 5* hotel.
We stayed for 3 nights and loved all of it. The hotel really made the holiday. It was our first time in Tenerife but we would go back just because of the Baobab Suites.
We stayed in a 2 bed suite with a pool. On checking in we were given a voucher for drinks in the bb lounge and a porter took us and our bags to our room. Just as well as we were tired and got lost! The room is exactly as good as it looks in the photos. And as an extra plus we were given a 3 bedroom suite so our kids were over the moon!!
Although we arrived about 6pm the front desk (Camilla) helped us book a dinner reservation at the hotel restaurant Karbon. The food was great. Even the kids ate everything! Kids were in the pool before we went because it was so private!
The private pool is a good size to play and swim in. We did go to the heated communal pool on a windy day.
The breakfast boxes in suite are amazing. I definitely recommend doing that at least once. The buffet breakfast was also good but more standard of more luxe than others.
I had a hydrating facial in the wellness centre. So good!!! A facial that included an unexpected head massage and so many oils and creams. V luxurious. So good I booked my husband in for head massage the next day! Highly recommended!
After checking out, we were given another voucher for free drinks at the lounge so we could relax while waiting on our taxi. It was v busy as we were around check in time but it was appreciated.
Love love love this hotel. I've put my card from Camilla in a safe place for booking our next stay!
We stayed in a 2 bed suite with a pool. On checking in we were given a voucher for drinks in the bb lounge and a porter took us and our bags to our room. Just as well as we were tired and got lost! The room is exactly as good as it looks in the photos. And as an extra plus we were given a 3 bedroom suite so our kids were over the moon!!
Although we arrived about 6pm the front desk (Camilla) helped us book a dinner reservation at the hotel restaurant Karbon. The food was great. Even the kids ate everything! Kids were in the pool before we went because it was so private!
The private pool is a good size to play and swim in. We did go to the heated communal pool on a windy day.
The breakfast boxes in suite are amazing. I definitely recommend doing that at least once. The buffet breakfast was also good but more standard of more luxe than others.
I had a hydrating facial in the wellness centre. So good!!! A facial that included an unexpected head massage and so many oils and creams. V luxurious. So good I booked my husband in for head massage the next day! Highly recommended!
After checking out, we were given another voucher for free drinks at the lounge so we could relax while waiting on our taxi. It was v busy as we were around check in time but it was appreciated.
Love love love this hotel. I've put my card from Camilla in a safe place for booking our next stay!
Dear Guests,
Thank you so much for taking the time to comment and share your experience.
We are very happy that you found it to be an excellent service and facilities. Each and every staff member will be happy to read your comments,
We look forward welcoming you back to the Baobab Suites.
Best Regards,
The Baobab Suites Team
Thank you so much for taking the time to comment and share your experience.
We are very happy that you found it to be an excellent service and facilities. Each and every staff member will be happy to read your comments,
We look forward welcoming you back to the Baobab Suites.
Best Regards,
The Baobab Suites Team
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