Catalonia Royal La Romana Adults Only - All Inclusive

San Rafael del Yuma - Repubblica dominicana

At the Catalonia Royal La Romana hotel, enjoy the authentic Caribbean at the exclusive 5 star all-inclusive resort, for adults only. It is located on one of the beaches of the small and wonderful town of Bayahibe where you can contemplate its landscapes while enjoying the local cuisine. It includes activities, both for couples and friends, so you can enjoy your days to the fullest.

With exclusive suites, cutting-edge restaurants, dream pools... relax in this tropical paradise and enjoy your best vacations... Its small details make your stay great and its personalized service makes you feel in the sky. Live a unique experience and don't worry about anything, we take care of you!
选择您的房间

ROMANCE DELUXE SWIM UP

容量: 2 成人
最多客人人数:2

SUPERIOR SWIM UP

容量: 2 成人
最多客人人数:2

DUPLEX SUITE & SWIMMING POOL

容量: 3 成人
最多客人人数:3

DELUXE JUNIOR SUITE

容量: 3 成人
最多客人人数:3

SUPERIOR JUNIOR SUITE SWIM UP

容量: 3 成人
最多客人人数:3

ROMANCE DELUXE

容量: 2 成人
最多客人人数:2

SUPERIOR JUNIOR SUITE

容量: 3 成人
最多客人人数:3

SUPERIOR ROOM

容量: 3 成人
最多客人人数:3
提供的服务 Catalonia Royal La Romana Adults Only - All Inclusive
Currency exchange
Massage
Restaurant
Room service
Sauna
Solarium
Dry cleaning
Bar
Laundry
Non-smoking rooms
Tennis court
Beachfront
Snack bar
Breakfast in the room
Outdoor furniture
Garden
Terrace
Sun terrace
Shared lounge/TV area
Ironing service
Designated smoking area
Beach
Windsurfing
Table tennis
Canoeing
Diving
Tennis equipment
Private beach area
Minimarket on site
Adult only
Board games/puzzles
Fruits
Sun loungers or beach chairs
Sun umbrellas
Picnic area
Beauty Services
Spa lounge/relaxation area
Spa/wellness packages
Fitness
Fitness classes
Personal trainer
Fitness/spa locker rooms
Live music/performance
Aerobics
Pool bar
Toilet with grab rails
Back massage
Neck massage
Foot massage
24-hour front desk
Air conditioning
Couples massage
Head massage
Hand massage
Full body massage
Facial treatments
Manicure
Pedicure
Body scrub
Body wrap
要知道...
Playa Dominicus - Bayahibe La Romana, 21000 Bayahibe, Dominican Republic
都市: San Rafael del Yuma
地区: La Altagracia
(DO) Repubblica dominicana
Check-in 给她 14:00
Check-out 直到 11:00
☝️ 当地货币:   $ (USD)   US Dollar
☝️ 时区:   America/Santo_Domingo
Catalonia Royal La Romana Adults Only - All Inclusive 接受特殊要求。在下一步中添加它们!
FAQ 常见问题
  • 为何选择 Metour.it 作为您值得信赖的在线旅行社?
    Metour.it 致力于为旅行者提供真实而难忘的体验。作为一家领先的值得信赖的在线旅行社,我们因致力于质量、安全和客户满意度而脱颖而出。每一个目的地、套餐和服务都经过精心挑选,以确保无与伦比的旅行体验。此外,我们的专家团队随时为您在旅程的每个阶段提供帮助,确保每个细节都得到完美处理。
  • 即使日期改变,价格也总是一样吗?
    价格根据各种因素而有所不同,这些因素可能是季节、一周中的哪一天、酒店的入住状况、促销活动、城市中的特定展会等。要查看价格,建议是输入您的住宿日期并进行自己的比较。
  • 早餐总是包含在内吗?
    不,这取决于费率以及组织是否组织提供此服务。预订前请仔细检查包含什么、不包含什么以及提供什么类型的服务。
  • 我可以提出特殊要求吗?
    当然,预订时您可以在一个字段中直接写信给酒店并提出您的要求。这些将由酒店评估并直接回复您。 MeTour 对此决策过程不承担任何责任。
  • 我预订的客房内有哪些类型的床?
    床的类型通常在房间床单上注明。如果您有任何特殊要求或需要,您可以在预订时将其写在“特殊要求”字段中注明,该字段将直接转发给酒店。在此过程中MeTour不承担任何责任。
  • 结构中的 Paga 是什么?什么是付款预授权?
    当您预订时,某些设施可以直接在设施付款。在这些情况下,您只需插入信用卡(或借记卡)即可担保预订,但不收取任何费用。仅在与您的预订相关的政策和条件规定的情况下,才会从您的信用卡中扣除该金额。在其他情况下,当合作伙伴不采用自动可用性和预订系统,而是“手动”确认预订时,您将被要求插入信用卡(或借记卡)以担保预订,然后直接扣费合作伙伴确认预订的时间(24-48 小时内)。届时您将收到一封包含预订确认和付款的电子邮件。
  • 我如何知道我的卡是否已被预授权?
    通过查看您的信用卡余额,您会发现您的可用余额将暂时减少您的预订金额。在其他情况下,根据您的信用卡电路的政策,您还可能会在卡移动的每月摘要中找到一个条目:“待处理操作”。根据具体情况,预授权块将根据已预订的政策以及条款和条件进行维护。
  • 我如何取消或更改我的预订?
    很简单,使用您的凭据进入客户区,然后您可以修改或取消您的预订。请记住,更改日期或取消退款请求取决于您在预订时选择的房价。
  • 我可以将我的预订转让给其他人吗?
    对于此请求,请直接联系酒店,酒店可能有这方面的具体政策,或者可能需要有关您想要将预订转给的人员的更多信息。
  • 我如何获得预订方面的帮助?
    使用您的凭据进入客户区域,然后您可以联系我们,或者通过我们的联系表格写明您的预订号码和联系请求的原因。我们建议您还留下一个电话号码,以便在需要时可以联系到您。
  • 是否需要在现场直接支付税费、当地费用或额外费用?
    它们通常会在属性表中明确注明,或在预订阶段添加,具体取决于当地法规或设施的政策。但即使没有明确说明,也可能会要求直接向酒店支付房价中未包含的任何旅游税、当地费用或额外费用。建议您在预订或通过我们的联系表写信给我们之前仔细阅读所有内容。
  • 可以携带小宠物吗?
    它通常在财产表中明确说明,因此我们邀请您仔细阅读他们的政策。如果未注明,我们邀请您通过我们的联系表与我们联系以获取更多信息。
 
  • TripAdvisor 评论是什么?
    MeTour.it 上的 TripAdvisor 评论是直接从 TripAdvisor 导入的针对您在我们网站上找到的每家酒店、民宿、度假村、露营地、住宿、餐厅和博物馆活动的评分和评论。其中包括最高 5 分的总体评分、评论总数以及特定类别的详细评分,例如房间、位置、清洁度、睡眠质量、服务和物有所值。我们还显示旅行者在 TripAdvisor 上留下的最新 5 条评论。这些数据会自动更新,旨在帮助我们的用户做出明智的选择。 MeTour.it 不会编辑这些评论,也不对其准确性承担任何责任。
 
  • MeTour.it 提案如何与 TripAdvisor 点评相关联?如果与 TripAdvisor 的连接出现错误会怎样?
    为了将我们的建议与 TripAdvisor 提供的评论联系起来,我们使用自动搜索算法。尽管我们尽了最大努力,这个系统有时也可能会发现错误的建议。虽然我们尽一切努力避免此类错误,但我们想指出,我们不对这些自动链接导致的任何不准确之处承担责任。
    我们还进行手动检查以纠正发现的任何错误,并不断努力改进算法。如果您发现错误,请通过 info@metour.it 向我们报告,以便我们及时干预并进一步改进我们的服务。
     
    我可以在 MeTour.it 的“目的地”部分找到什么类型的旅游指南?
    在MeTour.it的“目的地”部分,您将找到有关意大利主要艺术城市、欧洲各国首都、意大利最美丽的村庄、鬼村和世界主要旅游目的地的详细指南。每份指南都提供有关景点、当地文化、推荐住宿的信息以及如何充分利用您的旅行的建议。

    如何使用目的地指南来计划我的行程?
    MeTour.it 上的目的地指南提供了关于看什么、去哪里吃饭、去哪里住宿和好奇心的有用建议。使用这些指南,您可以计划您的行程,提前预订热门景点,并为您最喜欢的目的地找到最佳的住宿和餐饮选择。
    目的地指南是否定期更新?
    是的,我们的目的地指南会不断更新,以反映最新的旅行趋势、新兴景点和当前的建议。我们邀请您经常访问“目的地”部分以获取最新消息和更新。另请访问我们的博客https://www.metour.it/c2/news/ ,您可以在其中找到有关旅行提示、游览目的地、趋势、建议、安全旅行注意事项的不断更新的文章。
    我可以在目的地指南中找到有关当地活动的信息吗?
    肯定!目的地指南还包括有关当地活动、假期、集市和活动的信息,可以丰富您的旅行体验。有关更多详细信息,请参阅每个指南中的“活动”部分。
    如何找到最适合我旅行需求的目的地?
    使用“目的地”部分中的过滤器根据您的兴趣选择选项,例如艺术之城、海滨目的地或历史悠久的村庄。这将帮助您快速找到最适合您旅行风格的目的地。
     
    我可以在 MeTour.it 的“旅行创意”部分找到什么?
    在“旅行创意”部分,您将找到我们为您精选的一系列建议,并可在 MeTour.it 上按主题组织预订。我们提供海滩旅行、冒险、山地度假、湖泊和河流度假、家庭旅行、仅限成人的目的地、工作和度假组合、身心健康旅行等等的想法。
     
    我如何利用旅行创意来计划我的假期?
    旅行创意旨在激发您的灵感并让您更轻松地计划您的假期。每项提案都包含有关目的地、推荐活动、住宿和特别优惠的详细信息。选择您感兴趣的主题并探索预订完美旅行的建议。
     
    这些旅行创意也适合独自旅行者吗?
    绝对地! MeTour.it 旅行创意适合所有类型的旅行者,包括独行旅行者。我们为个人冒险、休闲住宿和社交机会提供建议,非常适合单身旅行者。

    我可以在 MeTour.it 的“Book and Go”部分预订什么?
    在“预订即走”部分,您可以找到并预订各种旅行选择,包括住宿、餐厅、汽车租赁和接送等出行服务,以及各种体验和导游服务。此部分旨在为您提供完整假期所需的一切。
     
    我可以在“预订即走”部分找到哪些类型的住宿?
    我们提供各种住宿选择,包括酒店、度假屋、度假村、住宿加早餐酒店、度假村、豪华露营、小木屋、历史住宅、精品酒店等等。每个选项都详细描述,以帮助您找到最适合您的需求和偏好的住宿。我们还利用 TripAdvisor 点评来帮助您决定最适合您并由其他点评过的旅行者推荐的住宿。
    我如何在 MeTour.it 上预订餐厅或餐饮活动?
    您可以直接在“预订即走”部分预订餐厅、比萨饼店和其他餐饮活动。每个选项都包含有关菜肴类型、菜单、营业时间和评论的详细信息,以帮助您做出最佳选择。

    哪些类型的出行服务可供预订?
    可用的出行服务包括汽车租赁、接送服务、航海包机和公共交通票。您可以直接从我们的网站预订最适合您行程的服务。

    我可以在 MeTour.it 上预订哪些体验和参观?
    您可以预订各种体验,包括导游、博物馆参观、户外活动和当地景点门票。每个选项都包含详细信息,以确保您拥有难忘的体验。
     
    我如何知道目的地是否可以安全旅行?
    我们建议您在政府和世界卫生组织网站上查看最新的旅行信息和安全建议。 MeTour.it 还在我们的目的地指南https://www.metour.it/it/destinazioni和我们的博客https://www.metour.it/c2/news/ 中提供有关当地情况的最新信息

    我可以在一次预订中合并多项服务(住宿、活动、交通)吗?
    是的,在 MeTour.it 上,您可以在一次预订中将住宿、活动和交通结合起来,获得一体化、无压力的旅行体验。

    MeTour.it 接受哪些付款方式?
    我们接受多种付款方式,包括信用卡、借记卡和其他安全的在线选项。请参阅“付款”部分了解更多详情。

    我如何在 MeTour.it 上获得折扣或特别优惠?
    订阅我们的时事通讯,接收独家折扣、最后一刻优惠和特别促销的最新信息。您还可以访问我们网站上的“优惠”部分,了解最新的促销活动。

    我们的合作伙伴采取了哪些抗新冠安全措施?
    我们的合作伙伴遵循严格的抗新冠病毒安全协议,包括定期消毒和保持社交距离。您可以在个人住宿和活动表中找到具体详细信息
  • Covid 19 预订/取消/日期变更/退款:
  • 对于预订,我们建议您牢记与冠状病毒 (COVID-19) 相关的风险和相关政府措施。如果您预订的房价不“灵活”或“不可取消”或“不可更改”,则您可能无权在取消或退款时获得退款。任何取消或更改日期的请求将根据预订时选择的房价政策和任何消费者保护法进行处理。在这样的不确定时期,MeTour 建议以允许免费取消或更改日期的价格进行预订,这样,如果您必须更改计划或出现限制,您可以在结构规定的截止日期之前免费取消。
 
  • Covid-19:旅行限制和建议
    MeTour 鼓励其合作伙伴对 Covid-19 大流行采取谨慎的预防政策,通过严格的卫生和控制协议来推广这些建筑,并通过阻止对那些受影响特别严重的建筑或地点的预订来监测任何传染情况。然而,由于我们无法直接干预独立于 MeTour 的建筑,因此建议在预订和到达建筑之前检查是否有旅行限制。事实上,只有出于特定原因才可以批准旅行,特别是出于旅游目的的旅行可能不会被允许。我们建议您访问目的地世界各国的政府网站、WHO(世界卫生组织)和地方政府机构的网站、官方信息网站,以及最后但并非最不重要的预订设施的网站。 。 MeTour 不对上述网站的内容负责,但建议尽可能查阅最新的新闻。
TripAdvisor
Travelers Choice
4.5
出色的
TripAdvisor
3.195 评论
#1 of 7 hotels in Dominicus
地点
睡眠质量
客房
服务
品质
清洁度
Sachse68
评论日期 01 Lug 2024
Schöner Urlaub
Sehr schönes Hotel. Das Eine oder Andere in den Themenrestaurants könnte nachgebessert werden, da die Zubereitung weit vom Herkunftsland abweicht. Kalbsbäckchen zum Beispiel waren zäh - falsche Zubereitung(sanftes Garen bei 80 Grad ist da angebracht) und Thunfischsalat viel zu grob geschnitten - die Fischwürfel müssen kleiner sein, damit das Dressing richtig durchziehen kann. Die männlichen Animateure sind oft sehr aufdringlich.
Q962VOmartind
评论日期 26 Giu 2024
Mi cumpleaños
Una experiencia excelente de calidad, valor y calidez de todos en el hotel. Mis felicitaciones a Katherine en recepcion. Genia!5 no alca.
Recomiendo belove. Brugal leyenda.
Excelente lugar para romance. Piscinas con jacuzzi. Toallas, sabanas de primera. Super recomiendo.
Estimado Q962VOmartind,

Muchas gracias por sus amables palabras y por compartir su experiencia. Nos alegra saber que disfrutó de su estancia y que nuestro equipo, especialmente Katherine, hizo que su cumpleaños fuera especial. ¡Esperamos tener el placer de recibirlo nuevamente pronto!

Saludos cordiales,
tatadesonanh
评论日期 26 Giu 2024
Mes ,80 ans au Catalonia adults only
Nous y avions été pour mon anniversaire et l hôtel nous a réservé une énorme surprise qui m a fait tellement plaisir.
Ballons, champagne gateau d anniversaire et tout Ça restera longtemps dans mon coeur.
Le personnel est adorable. Tous sans exception.
Déjà a la réception Jenny ma responsable a été d'une efficacité extraordinaire pour que tout tourne rond.
Les restaurants sont parfaits. On y mange très bien.
depuis notre arrivée, nous avons été reçus comme des royautés par Jenny et Luz tellement prevenantes attentionnées pour des voyageurs arrivés fatigués par 10h de vol.
Notre chambre nous attendait prête avec seviettes de plage pour le lendemain...tant de prévenances ..
Merci a Jenny a Luz et a notre belle Katarina Jones.
Nous reviendrons. A bientôt. Si vous voulez fêter un évènement je Vous recommended chàudenent cet etablissement.
Merci Catalonia.
Dear tatadesonanh,

Thank you very much for your heartwarming review. We are thrilled to hear that you chose to celebrate your 80th birthday with us and that we could surprise you in a way that left a lasting impression.

It is wonderful to know that you enjoyed the balloons, champagne, and birthday cake, and that our team, especially Jenny and Luz, made you feel like royalty from the moment you arrived. We are delighted that you found our restaurants perfect and that you were pleased with the service and attention to detail.

We will make sure to pass along your kind words to Jenny, Luz, and Katarina Jones, who will be thrilled to hear that they contributed to making your stay memorable. Your satisfaction is our greatest reward, and we are grateful for your recommendation.

We look forward to welcoming you back soon for another delightful experience. Thank you for choosing Catalonia Hotels & Resorts.

Warm regards,
taniapaolagi
评论日期 25 Giu 2024
Mejorar la limpieza en espacios comunes.
Las instalaciones normales, personal amable, limpieza de habitaciones buena, limpieza gral mala, porq hay bastantes ratas.
Estimada taniapaolagi,

Gracias por tomarse el tiempo de compartir sus comentarios sobre su reciente estancia en nuestro hotel. Lamentamos profundamente saber que encontró problemas con la limpieza en los espacios comunes.

Nos complace saber que encontró a nuestro personal amable y que la limpieza de las habitaciones fue satisfactoria. Sin embargo, tomamos muy en serio sus preocupaciones sobre la limpieza general y la presencia de roedores. Este es un asunto que no refleja nuestros estándares y ya hemos tomado medidas para abordar y solucionar estos problemas de inmediato.

Agradecemos sus comentarios ya que nos ayudan a mejorar nuestros servicios y garantizar una mejor experiencia para todos nuestros huéspedes. Esperamos tener la oportunidad de recibirla nuevamente y proporcionarle una estancia mucho más agradable.

Saludos cordiales,
royr434
评论日期 24 Giu 2024
Great hotel for a couples vacation with good food and friendly staff
We stayed for 4 nights for a romantic couples' vacation, when we came we were greeted with a cocktail to start off the vacation, the staff were friendly.
The hotel had a few swimming pools with a bar and a quiet swimming pool at the adult-only section. The beach is beautiful and clean. There are a few local giftshops when walking on the beach to the south eastern side, we bought a few souvenirs at booth #15, the guy at the shop was super nice.
The room was not as clean as we expected, we found a dead cockroach in the toilet and another cockroach in the room on our last day.. but room service was good.
Most of the restaurants had good food. The Peruvian Siwichi restaurant was especially good with some gourmet dishes, we also liked the Bloved restaurant. We liked the concept of ala carte (at lunch and dinner), it is better than the traditional buffet in all-inclusive hotels.
Overall we had a good experience, good food and we enjoyed the un and the beach.
Dear Roy,

Thank you for taking the time to share your experience with us. We are delighted to hear that you had a romantic couples' vacation and that you enjoyed our food, friendly staff, and the various amenities we offer. It’s wonderful to know that the Peruvian Siwichi and Bloved restaurants were highlights of your stay.

We appreciate your positive remarks about our swimming pools, the beach, and the local gift shops. However, we are sincerely sorry for the cleanliness issues you encountered in your room. This is certainly not the standard we strive to uphold, and we will address this matter with our housekeeping team to ensure such incidents are not repeated.

Your feedback is invaluable to us as it helps us improve our services and facilities. We are pleased that overall you had a good experience and enjoyed the beach and our dining options.

We look forward to welcoming you back for an even better stay in the future.

Warm regards,
paup9
评论日期 24 Giu 2024
Excepcional
Tuvimos una estancia muy placentera, excelentes instalaciones, habitación excelente, amplia y con una cama muy cómoda para el descanso. Ubicación inmejorable.
Estimada Pau P.,

Muchas gracias por compartir su experiencia excepcional en nuestro hotel. Nos complace saber que tuvo una estancia muy placentera y que nuestras instalaciones, la comodidad de la habitación y la ubicación superaron sus expectativas.

Es gratificante saber que encontró nuestra cama muy cómoda para el descanso y que disfrutó de la amplitud de la habitación. Sus amables palabras nos motivan a seguir brindando el mejor servicio a nuestros huéspedes.

Esperamos tener el placer de recibirle nuevamente en el futuro para otra estancia memorable.

Saludos cordiales,
Wander02930528690
评论日期 24 Giu 2024
Amazing holiday
Amazing hotel, beatifull beach , very nice and helpful people !! I will be back for sure. The only annoying thing (but mostly everywhere is this same problem ) , people coming to the beach before 6am leaving their towels and then going back to sleep just to keep the sunbed .
Dear Wander02930528690,

Thank you for your wonderful feedback about your recent stay at our hotel. We are thrilled to hear that you had an amazing holiday and enjoyed the beautiful beach, the friendly and helpful staff, and the overall experience.

We appreciate your understanding regarding the issue of guests reserving sunbeds early in the morning. We acknowledge that this can be a common inconvenience and will look into ways to better manage this for a more comfortable experience for all our guests.

We are delighted to know that you plan to return, and we look forward to welcoming you back for another fantastic stay.

Kind regards,
EJP99
评论日期 22 Giu 2024
Thalassa Restaurant
Great service from Catherine and Ydris in the main restaurant. Throughout our visit they have been pleasant, helpful, always smiling and well organised.
Food was great tonight too. We chose the steak and risotto followed by delicious tropical fruits.
Dear EJP99,

Thank you for sharing your positive feedback about your dining experience at Thalassa Restaurant. We are delighted to hear that you received great service from Catherine and Ydris and that they contributed to making your visit pleasant and well-organized.

It's wonderful to know that you enjoyed the steak and risotto, as well as the delicious tropical fruits. Your kind words will be shared with the team, and they will be thrilled to hear that their efforts made your experience memorable.

We look forward to welcoming you back for another excellent meal in the future.

Kind regards,
angeloandreab2022
评论日期 21 Giu 2024
Speciale
Siamo stati in questo villaggio per la fine del nostro viaggio di nozze. Siamo stati molto bene, il villaggio è molto bello e il servizio uguale, nonostante la settimana di pioggia. Un ringraziamento speciale a Moreno Feo, che peró è bellissimo. Ci siamo divertiti e abbiamo fatto molte belle amicizie, c è un bel clima. Ci ritorneremo sicuramente.
Dear angeloandreab2022,

Thank you for sharing your wonderful feedback about your recent stay with us. We are delighted to hear that you chose our resort for the end of your honeymoon and that you had a great experience despite the rainy week.

We are pleased to know that you found the village and the service beautiful and that you had fun making new friends. Special thanks to Moreno Feo for his excellent service.

Your positive comments about the beautiful atmosphere and enjoyable stay mean a lot to us. We look forward to welcoming you back in the future and providing you with another memorable experience.

Kind regards,
jammaintenancellc
评论日期 21 Giu 2024
Epic experience The staff and hospitality and entertainment was amazing. I will definitely recommend and let friends of
We will definitely be recommending this hotel they exceeded our expectations very hospitable, and the entertainment was amazing We will definitely be returning very soon
Dear jammaintenancellc,

Thank you so much for your fantastic review and for taking the time to share your experience with us. We are thrilled to hear that you had an epic experience and that our staff, hospitality, and entertainment exceeded your expectations.

Your recommendation means a lot to us, and we are delighted to know that you plan to return very soon. We look forward to welcoming you back and providing you with another amazing stay.

Best regards,
vazqueztcri
评论日期 21 Giu 2024
Grandiosa
La experiencia fue grandiosa. Me encantó el trato de todos los miembros del hotel. Las personas del Hotel te tratan con respeto y con un trabajo de calidad. Estuve muchos días y el trató siempre fue igual.
Estimado vazqueztcri,

Muchísimas gracias por compartir su experiencia con nosotros. Nos llena de alegría saber que tuvo una estancia tan positiva y que nuestro equipo le brindó un trato respetuoso y de calidad durante toda su visita.

Estamos encantados de saber que disfrutó de su tiempo con nosotros y que nuestro servicio consistentemente cumplió con sus expectativas. Comentarios como el suyo nos motivan a seguir trabajando con dedicación y pasión.

Esperamos tener el placer de recibirlo nuevamente en un futuro cercano.

Saludos cordiales,
katitaelias
评论日期 18 Giu 2024
Excelente todo. .
Todo el personal desde que llegas te atienden muy bien. Los restaurantes y bares excelente. Mi única queja sería que las señoras qué limpian las habitaciones hablan gritando afuera de las habitaciones y si tu quieres dormir hasta más tarde no se puede. Y el bar merenguero la atención muy mala. Creo que tiene muy poco personal para la cantidad de gente que deben atender.
La playa la mejor !!!!!!
Estimada katitaelias,

Muchas gracias por compartir su experiencia con nosotros. Nos alegra saber que disfrutó de su estancia y que nuestro personal, restaurantes y bares cumplieron con sus expectativas. Apreciamos mucho sus amables palabras sobre el servicio recibido desde su llegada.

Lamentamos escuchar sobre el ruido causado por el personal de limpieza y la atención en el bar El Merenguero. Sus comentarios son muy valiosos para nosotros y los compartiremos con los departamentos correspondientes para tomar las medidas necesarias y mejorar estos aspectos.

Nos complace saber que disfrutó de nuestra playa, que sin duda es uno de nuestros mayores atractivos. Esperamos tener el placer de recibirla nuevamente en el futuro para ofrecerle una experiencia aún mejor.

Gracias por su valiosa retroalimentación.

Saludos cordiales,
huzza1
评论日期 18 Giu 2024
Loved Catalonia Royal La Romana
First time to DR and as we are beach lovers, after much research decided to stay here mainly because the beach looked amazing! We were not disappointed! The beach here is incredible and the water lovely and clear with no seaweed. There are lots of beds on the beach but the ones right near the water don’t have any shade. The resort itself is beautiful.
The adult side is a few mins walk from the beach but there is a golf buggy that will drive you should you have difficulties walking. The pools are lovely but again not right near the beach. The pool on the family side is closer and at times my husband would go there for a quick dip when we were at the beach. However after witnessing a mother washing her toddler off who had messed itself in the poolside showers and saw the remains left on the floor, he was put off from going there again. I understand kids have accidents but seriously there are washrooms or your own room to clean up! We loved our stay. We ventured into the family side for dinner at the Italian restaurant and were very disappointed as the food and service there was quite alot below the standards on the adult only side. Staff were friendly. The big downside of this resort is the pushy sales guy JJ. We had to tell him so many times that we were not interested but he doesn’t give up. In spite of this we definitely want to return again. I did end up having a bad case of vomiting and diarrhoea the day after returning home but that could have been from the plane who knows!
Dear huzza1,

Thank you for taking the time to share your detailed feedback about your recent stay at Catalonia Royal La Romana. We are delighted to hear that you loved the beach and found the resort beautiful.

However, we are sorry to learn about the issues you encountered during your stay. We apologize for the cleanliness issues you observed at the poolside showers and the overall disappointment with the food quality on the family side. We take these concerns very seriously and will address them with our management team to ensure improvements are made.

We are pleased to hear that you found our staff friendly, but we regret any inconvenience caused by the pushy sales approach you experienced. We will review our practices to ensure a more pleasant experience for all our guests.

We are also sorry to hear about your health issues upon returning home and hope you are feeling better now. Please rest assured that we adhere to strict hygiene standards, but we will take your feedback into account for further improvements.

Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a truly exceptional experience.

Best regards,
silviafY1638ZK
评论日期 14 Giu 2024
Resort stupendo peccato per il personale
Il resort è stupendo niente da dire. Le camere sono ampie e pulite ma il personale ha zero voglia di lavorare. In tutti i ristoranti e i bar tutti i camerieri fanno a gara per chi lavora meno. Nessuno che ti chiede cosa vuoi da bere e fanno finta di non vederti. Il buffet è poco vario e il cibo è tiepido mai caldo. Solo la frutta che dovrebbe essere fredda è tiepida. Avremmo dovuto trovare ogni giorno i teli mare in camera ma spesso la ragazza si dimenticava e una volta lì ha portati sporchi. Con quello che abbiamo pagato non ne vale la pena. Il resort è da 5 stelle il servizio e l'attenzione ricevuta è da zero.
Dear silviafY1638ZK,

Thank you for taking the time to share your feedback. We are pleased to hear that you found our resort beautiful and appreciated the spacious and clean rooms.

However, we regret to learn about your dissatisfaction with the service provided by our staff. We apologize for the lack of attentiveness in our restaurants and bars. This is not the level of service we aim to deliver, and we will be addressing this issue with our team to ensure better guest experiences in the future.

We also apologize for the issues you encountered with the buffet and the temperature of the food, as well as the availability and cleanliness of the beach towels. Your feedback is crucial for us to improve our services, and we will take immediate steps to address these concerns.

We understand your frustration and appreciate your comments, which help us strive for higher standards. We hope to have the opportunity to welcome you back and provide you with a truly exceptional experience.

Thank you once again for your valuable feedback.

Best regards,
brigidam893
评论日期 14 Giu 2024
ESPERIENZA INDIMENTICABILE
Soggiornare al Catalonia Royal la Romana è stato un sogno. A partire dal posto, che è un vero paradiso, ma una menzione particolare va a tutto il personale, gentile, cortese, attento e sempre disponibile. Sono persone speciali❤️ Cibo eccellente e pulizia. Grazie di tutto
Dear Guest,

First of all, we thank you for the time you have taken to post your experience. It has been an honor to have you as our distinguished guests and to be part of your special vacation.

Remember that Catalonia Royal La Romana will always be your home in the Caribbean. We will welcome you, your family and friends with the enthusiasm that characterizes us to provide you with more memorable moments.

Kind regards,
Catalonia Royal La Romana

iksdave
评论日期 13 Giu 2024
Top Hotel um einfach mal abschalten zu können
Top Service, top Freundlichkeit! Von Anfang bis Ende waren wir rund um zu frieden. Es hat unsere Erwartungen komplett übertroffen. Das Essen in den verschiedenen Restaurants ist aussergewöhnlich perfekt. Es gibt viel Auswahl und für jeden was dabei. Wir werden aufjedenfall wieder kommen.
Dear Guest,

Thank you for your beautiful review. It has been an honor to have you as our distinguished guest and to be part of such a special holiday.

We will certainly share your experience with all our collaborators they be happy to know that you have an excellent vacation with us.

We look forward to your future visit to create another wonderful experience for you.

Best regards,
Catalonia Royal La Romana
joelle01500_2
评论日期 12 Giu 2024
du 26 mai au 9 juin 2024
Hôtel très agréable, personnel professionnel, efficace, à l'écoute, aimable. Si l'occasion se présente je retournerai volontiers dans cet hôtel mais je réserverai directement sur le site de l'hôtel et non chez un voyagiste (FRAM).
Dear joelle01500_2,

Thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel very pleasant and appreciated the professionalism, efficiency, and friendliness of our staff.

Your positive feedback is a great motivation for our team, who strive to provide high-quality service to all our guests. We are pleased to know that you are considering returning to us and that you prefer to book directly on our website.

We take note of your comments regarding the value for money and will work on improving this aspect to offer better value to our guests.

We look forward to welcoming you back to our hotel in the near future and providing you with an even more enjoyable experience.

Best regards,
Discover43542039438
评论日期 04 Giu 2024
Vacanza Indimenticabile!
Siamo stati in viaggio di nozze per 7 giorni nel resort Catalonia Royal La Romana only adult ed è stata veramente un’esperienza indimenticabile dall’inizio alla fine, pulizia, servizio ed accoglienza IMPECCABILE in ogni ristorante, snack bar e zone comuni, il personale è gentilissimo a dire poco ed sopratutto grazie a loro che questa vacanza ci resterà nel cuore.
Grazie al numero 1 MORENO FEO dell’animazione che ci ha fatto divertire ovunque lui era, Grazie a Jhon del sushi sulla playa con la sua gentilezza e arte nella cucina, grazie a Luis el rey, Brayan, Anyelo, Benenice ed Ariel al bar della playa e Lobby che ci hanno coccolato per tutta la nostra permanenza. Grazie a Franklin del thalassa per curare tutte le nostre colazioni. Grazie veramente a tutti!!!!
Dear Guest,

We would like to thank you for sharing on TripAdvisor this review so kind about your stay. We are happy that we have been able to exceed your expectations and that our facilities and our staff have contributed to a wonderful vacation at our hotel.

We look forward to welcoming you back to our little piece of paradise the next time you need to relax.

Best regards,
Catalonia Royal La Romana

emmanuelemelissa
评论日期 01 Giu 2024
Bon établissement
Juste à revoir avec certains serveurs pour avoir à boire et non attendre si longtemps pour un verre. Sinon tout était correct
Dear guest,

We would like to thank you for choosing us for your last vacation and for the valuable time that you took to let us know your experiences concerning your stay.

Thank you very much for preferring our Catalonia Hotels & Resort chain. We will welcome you, your family and friends with the enthusiasm that characterizes us to provide you with more memorable moments in any destination you choose.

Best regards,
Catalonia Royal La Romana

801claudig
评论日期 30 Mag 2024
Völlig zufrieden, alle super nett
Das Hotel ist prima. Super Service sowohl am Strand, in den Restaurants und abends an der Bar.
Die nette Jahugel ist immer zu scherzen aufgelegt und bringt immer sehr flink neue Getränke.
Die Hotelzimmer sind sehr komfortabel und gemütlich, es fehlt uns an nix. Reinigung der Zimmer ist sogar zweimal täglich. Also alles in allem ist das Hotel seine 5 Sterne wert.
Dear Guest,

First of all, we thank you for the time you have taken to post your experience. It has been an honor to have you as our distinguished guests and to be part of your special vacation.

Remember that Catalonia Royal La Romana will always be your home in the Caribbean. We will welcome you, your family and friends with the enthusiasm that characterizes us to provide you with more memorable moments.

Kind regards,
Catalonia Royal La Romana
T2282JPvincenzoc
评论日期 11 Mag 2024
Stupendo
Juan Carlos e leudy Andres sono persone veramente molto cordiali e ospitali. Il massimo della professionalità. Consigliatissino ! Ritorneremo sicuramente,contenti della nostra vacanza in questo resort. Cibo di altissima qualità..
Que bom saber que a vossa experiência foi tão gratificante. Fico contente por saber que a equipa contribuiu para a tornar especial. Transmitirei os seus elogios à equipa para que saibam o quanto são apreciados. Espero que possa voltar para outra experiência relaxante no futuro!
Juliette-alb
评论日期 11 Mag 2024
Bonnes vacances entre copines !
Hôtel tres agréable, un super séjour entre copines. Personnel agréable, surtout Andres à la reception

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Je suis ravie d'apprendre que votre expérience a été si enrichissante. Je suis heureux d'apprendre que le personnel a contribué à la rendre spéciale. Je transmettrai vos compliments à l'équipe pour qu'elle sache à quel point elle est appréciée. J'espère que vous reviendrez à l'avenir pour une autre expérience relaxante !
M4677TRselmab
评论日期 11 Mag 2024
Bien
Certaines hôtesses sont désagréables, mais les animateurs et les gens de l’accueil sont agréables. Juan carlos et andres sont gentils.

………………………………………………………………………..,,.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
Je suis ravie d'apprendre que votre expérience a été si enrichissante. Je suis heureux d'apprendre que le personnel a contribué à la rendre spéciale. Je transmettrai vos compliments à l'équipe pour qu'elle sache à quel point elle est appréciée. J'espère que vous reviendrez à l'avenir pour une autre expérience relaxante !
F3247TWthomasb
评论日期 05 Mag 2024
Keine 5 Sterne
Das Hotel hat leider keine 5 Sterne verdient! Die Zimmer, der Strand und die Anlage an sich ist schon ein 5 Sterne Hotel! Aber!!! Das Essen und der Service sind maximal 3 Sterne!!! Es gibt mehrere Restaurants und keins davon wusste zu überzeugen! Das beste war das Frühstücks Buffet und das Mittagessen an der Pool Bar! Keines der 5 a la carte Restaurants und keines der beiden Buffet Restaurant war im Ansatz eines 5 Sterne Hotels würdig!!! Beim Service merkt man leider an, dass das Personal nicht gut geschult ist! ( Kein Vorwurf an die Mitarbeiter die sich wirklich alle Mühe geben )
Ich freue mich sehr, dass Sie Ihren Aufenthalt im Catalonia Rayol La Romana genossen haben. Wir bedauern Ihre Unzufriedenheit während Ihres Besuchs. Ich werde Ihre Anmerkungen an das Managementteam weiterleiten, damit sie diese Anregung berücksichtigen und das Erlebnis für zukünftige Gäste verbessern können. Ich hoffe, Sie hatten trotzdem einen schönen Urlaub!
605nice
评论日期 14 Apr 2024
Bestens.10/10.
Eine der besten Erfahrungen. Das Hotel ist sehr schön, die Dekoration ist wunderbar. Das beste ist das peruanische Restaurant. Insgesamt ist alles perfekt und 10 Punkte für Sauberkeit, Komfort, Atmosphäre. Danke Für Alles.❤️🤗Wir kommen zurück.
Dear Guest,

We are proud to know that you had a fantastic stay at our property, we would love to express our gratitude for your incredible comments and for the moment you took to give such kind feedback to us.

We are delighted to read that you spent a most wonderful days off in our property and that our facilities and services offered to you by our staff were to your fullest satisfaction.

Thank you for being part of our family. We look forward to welcoming you back shortly.

Best regards,
Catalonia Royal La Romana
☝️ 每条评论代表一位 Tripadvisor 成员的个人意见,不代表 Tripadvisor LLC 或 MeTour.it 的观点。Tripadvisor 根据行业领先的可靠性和安全标准对评论进行检查。更多信息请访问 Tripadvisor 网站。在 MeTour.it 上此页面发布的评论总数可能少于 Tripadvisor 上显示的数量。这是因为我们只选择最新的 15 条评论,并且不包括那些非本站支持语言的评论。
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