Grand Muthu Oura View Beach Club

Albufeira - Portogallo

Grand Muthu Oura View Beach Club is truly an exquisite hidden jewel enjoying a spectacular, prime seafront location on the amazing coastline of the Algarve, in Southern Portugal. With nothing between it and the Atlantic Ocean, Grand Muthu Oura View Beach Club enjoys a privileged position-matched by few other hotels in the Algarve.

We offer an intimate and welcoming environment with the most genuine aspects for your stay. Grand Muthu Oura View Beach Club is an integrated Touristic apartment with varied accommodations to choose from, striking an equation between luxury and tranquillity. Imagine enjoying your morning coffee on a balcony with a view that takes in the well-tended grounds, our legendary oval pool, the Oura Beach, and the Atlantic Ocean. Alongside this luxury, Grand Muthu Oura View Beach Club also offers a wide range of indoor and outdoor facilities to cater to all the families, including a well-equipped leisure center, a self-service laundrette, and a sundeck.
选择您的房间

Standard One-Bedroom Apartment (4 pax)

Air conditioning
Conditioner
Dining Area
Dining table
Dishwasher
Electric Kettle
Free Toiletries
Hair Dryer
Heating
Patio
Private bathroom
Refrigerator
Satellite Channels
Seating area
Shampoo
Shower
Sofa
Sofa bed
Terrace
Toaster
Toilet
Towels
TV
容量: 4 成人, 6 孩子
最多客人人数:4
方面:70 m2
Single1 Single

Standard Two Bedroom Apartment - 6 pax

Air conditioning
Balcony
Conditioner
Dining Area
Dining table
Dishwasher
Electric Kettle
Hair Dryer
Heating
Microwave
Pool View
Private bathroom
Refrigerator
Satellite Channels
Seating area
Sea View
Shampoo
Shower
Sofa
Sofa bed
Terrace
Toaster
Toilet
Towels
TV
View
容量: 6 成人, 10 孩子
最多客人人数:6
方面:110 m2
Double1 Double

Deluxe Studio Apartment

Air conditioning
Balcony
Conditioner
Dining Area
Dining table
Dishwasher
Electric Kettle
Free Toiletries
Hair Dryer
Heating
Ironing facilities
Kitchen
Microwave
Patio
Pool View
Private bathroom
Refrigerator
Satellite Channels
Seating area
Sea View
Shampoo
Shower
Terrace
Toaster
Toilet
Towels
TV
View
容量: 2 成人, 1 宝宝
最多客人人数:2
方面:35 m2
Large Double1 Large Double151-180cm

Standard One-Bedroom Apartment (2 pax)

Air conditioning
Conditioner
Dining Area
Dining table
Dishwasher
Electric Kettle
Free Toiletries
Hair Dryer
Heating
High Definition (HD) Flat Panel Television
Kitchen
Microwave
Private bathroom
Refrigerator
Safe Deposit Box
Satellite Channels
Seating area
Shampoo
Shower
Sofa
Sofa bed
Terrace
Toaster
Toilet
Towels
TV
Wireless internet connection (Wifi)
容量: 2 成人, 1 宝宝
最多客人人数:2
方面:35 m2
Single2 Single90-130 cm

Deluxe One Bedroom Apartment – 2 Adults

Air conditioning
Balcony
Conditioner
Dining Area
Dining table
Electric Kettle
Free Toiletries
Hair Dryer
Heating
High Definition (HD) Flat Panel Television
Ironing facilities
Kitchen
Microwave
Pool View
Private bathroom
Refrigerator
Satellite Channels
Seating area
Sea View
Shampoo
Shower
Sofa
Sofa bed
Terrace
Toaster
Toilet
Towels
TV
View
容量: 2 成人, 1 宝宝
最多客人人数:2
方面:70 m2
Single2 Single90-130 cm

Deluxe One Bedroom Apartment – 2 Adults + 2 Children

Air conditioning
Balcony
Conditioner
Dining Area
Dining table
Dishwasher
Electric Kettle
Free Toiletries
Heating
Ironing facilities
Kitchen
Microwave
Pool View
Private bathroom
Refrigerator
Satellite Channels
Seating area
Sea View
Shampoo
Sofa
Sofa bed
Terrace
Toaster
Toilet
Towels
TV
View
容量: 2 成人, 3 孩子
最多客人人数:4
Single2 Single90-130 cm

Deluxe One Bedroom Apartment – 4 Adults

Air conditioning
Balcony
Conditioner
Dining Area
Dining table
Dishwasher
Electric Kettle
Free Toiletries
Heating
Ironing facilities
Kitchen
Microwave
Pool View
Private bathroom
Refrigerator
Satellite Channels
Seating area
Sea View
Shampoo
Sofa
Sofa bed
Terrace
Toaster
Toilet
Towels
TV
View
容量: 4 成人, 1 宝宝
最多客人人数:4
Single2 Single90-130 cm

Standard Two Bedroom Apartment - 4pax

Air conditioning
Balcony
Conditioner
Dining Area
Dining table
Dishwasher
Electric Kettle
Free Toiletries
Heating
Ironing facilities
Kitchen
Microwave
Pool View
Private bathroom
Refrigerator
Satellite Channels
Seating area
Sea View
Shampoo
Sofa
Sofa bed
Terrace
Toaster
Toilet
Towels
TV
View
容量: 4 成人, 1 宝宝
最多客人人数:4
Sofa Bed1 Sofa BedVariable Size

Standard Two Bedroom Apartment - 2 adults + 2 children

Air conditioning
Balcony
Conditioner
Dining Area
Dining table
Dishwasher
Electric Kettle
Free Toiletries
Heating
Ironing facilities
Kitchen
Microwave
Pool View
Private bathroom
Refrigerator
Satellite Channels
Seating area
Sea View
Shampoo
Sofa
Sofa bed
Terrace
Toaster
Toilet
Towels
TV
View
容量: 2 成人, 3 孩子
最多客人人数:4
Sofa Bed1 Sofa BedVariable Size

Deluxe Hotel Room -2 pax

Air conditioning
Conditioner
Free Toiletries
Heating
Ironing facilities
Kitchen
Private bathroom
Satellite Channels
Seating area
Shampoo
Toilet
Towels
TV
容量: 2 成人
最多客人人数:2
Large Double1 Large Double151-180cm

Premier One-Bedroom Apartment with Sea or Pool View - 2 Adults

Air conditioning
Balcony
Conditioner
Dining Area
Dining table
Dishwasher
Electric Kettle
Free Toiletries
Hair Dryer
Heating
High Definition (HD) Flat Panel Television
Ironing facilities
Kitchen
Microwave
Pool View
Private bathroom
Refrigerator
Satellite Channels
Seating area
Sea View
Shampoo
Sofa
Sofa bed
Terrace
Toaster
Toilet
Towels
TV
View
Wireless internet connection (Wifi)
容量: 2 成人, 1 宝宝
最多客人人数:2
方面:70 m2
Single2 Single90-130 cm

Premier One-Bedroom Apartment with Sea or Pool View - 2 Adults + 2 Children

Air conditioning
Balcony
Conditioner
Dining Area
Dining table
Dishwasher
Electric Kettle
Free Toiletries
Hair Dryer
Heating
High Definition (HD) Flat Panel Television
Ironing facilities
Kitchen
Microwave
Pool View
Private bathroom
Refrigerator
Satellite Channels
Seating area
Sea View
Shampoo
Shower
Sofa
Sofa bed
Terrace
Toaster
Toilet
Towels
TV
View
Wireless internet connection (Wifi)
容量: 2 成人, 2 孩子
最多客人人数:4
方面:70 m2
Single2 Single90-130 cm

Premier One-Bedroom Apartment with Sea or Pool View - 4 Adults

Air conditioning
Balcony
Conditioner
Dining Area
Dining table
Dishwasher
Electric Kettle
Free Toiletries
Hair Dryer
Heating
High Definition (HD) Flat Panel Television
Ironing facilities
Kitchen
Microwave
Pool View
Private bathroom
Refrigerator
Satellite Channels
Seating area
Sea View
Shampoo
Shower
Sofa
Sofa bed
Terrace
Toaster
Toilet
Towels
TV
View
容量: 4 成人, 1 宝宝
最多客人人数:4
方面:70 m2
Single2 Single90-130 cm

Grand Deluxe Junior Suite

容量: 1 成人
最多客人人数:1

Premier Studio Apartment 2 pax

容量: 1 成人
最多客人人数:1
提供的服务 Grand Muthu Oura View Beach Club
Currency exchange
Fitness Center
Restaurant
Safe
Sauna
Turkish/ Steam Bath
Tour Desk
Accessible parking
Bar
Laundry
Street parking
Non-smoking rooms
Secured parking
Beachfront
Heating
Baggage Storage
Outdoor furniture
Garden
Terrace
Sun terrace
Shared lounge/TV area
Designated smoking area
Beach
Family Rooms
Ticket service
Entertainment Staff
Special Diet Menus (on request)
Minimarket on site
Kid meals
Kid-friendly buffet
Bottle of water
Beauty Services
Spa Facilities
Fitness
Fitness/spa locker rooms
Airport Shuttle (surcharge)
Property is wheel chair accessible
Air conditioning
Car rental
Body Treatments
Shuttle Service (surcharge)
要知道...
R. Ramalho Ortigão, 8200-604 Albufeira, Portugal
都市: Albufeira
(PT) Portogallo
Check-in 给她 17:00
Check-out 直到 10:00
入住的最低年龄为 18 岁。
Group Booking Policy
Any booking of more than 5 rooms will require a 100% payment at the time of creation, which would be non-refundable.
Credit Card verification fee
The property reserves the right to charge 2 euros for flexible reservation as a credit card verification fee. This value is non refundable and it is included in the total price of the reservation.
Stag/Hen Parties
Stags and Hen Parties not allowed
Spa & Indoor Pool
Spa and Indoor Pool are closed until further notice.
Important Meal Information
From December until March, all meals and beverages included in all our boards will be served in our sister's Hotel Muthu Clube Praia da Oura.
Hotel refurbishment program
We would inform you that in our Grand Muthu Oura View Beach Club, We have been undergoing a major Hotel refurbishment program in all of our rooms, most of our bathrooms and common areas, all with new furniture. This construction takes place from 9:00am until 5:30pm, however we hope to keep as minimum noise possible so that it doesn't interfere with our guest's comfortable stay. This renovation will take place until the end of March 2024.
We apologize for any inconvenience and we look forward to welcome you in our newly refurbished Hotel.
Tourist Tax
The Tourist tax of € 2 per person, per night applies to guests aged 13 and over and is capped at a maximum of € 14 per guest, per stay. However, if a guest has reservations in different hotels each hotel will have to charge the tourism tax.
Tourist Tax
The Tourist tax of € 2 per person, per night applies to guests aged 13 and over and is capped at a maximum of € 14 per guest, per stay. However, if a guest has reservations in different hotels each hotel will have to charge the tourism tax.
☝️ 当地货币:   € (EUR)   Euro
☝️ 时区:   Europe/Lisbon
Grand Muthu Oura View Beach Club 接受特殊要求。在下一步中添加它们!
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特殊需求
特殊需求
来自 XXX 的 2 的 Grand Muthu Oura View Beach Club
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TripAdvisor
Travelers Choice
4.0
非常好
TripAdvisor
2.104 评论
#16 of 294 Specialty lodging in Albufeira
地点
睡眠质量
客房
服务
品质
清洁度
mayfly757
评论日期 26 Giu 2024
Not a 5 star. Tired and shabby
Was not a 5 star hotel. Everything is tired ,worn and old. I actually wanted to move hotel. But they gave us a different room second day which was slightly better.

A lot of stags drinking all day at the pool, and they sell day passes so anyone can buy one and spend the day using the facilities and they made sure to get their value from the bar too. .

. No poolside entertainment as was promised. I even asked one guy but he just sat beside his speaker. Zero for teens .

Breakfast was repetitive , no variation.

The only good thing was the pool although you were not allowed to sit by the pool before 9am.
One morning I went to sit and read my book and they kicked me out !

Location good for younger clientele as it was beside the strip , not for families.
Staff were very helpful.

I certainly would never return here with my family. Not a 5 star. Disappointed .
Dear Guest,
Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. We appreciate your comments about the tiredness of the facilities and have taken note of your concerns regarding the poolside atmosphere and entertainment. We're glad to hear that our staff were helpful during your stay. We will use your feedback to make improvements for our future guests.
mahnooshf
评论日期 25 Giu 2024
Je reviens pas
"Les équipements de la chambre sont très anciens et il n'y avait même pas de shampoing fourni. Le choix de nourriture est très limité, et il n'y avait même pas de steak haché. L'accueil à la réception était très froid, sans même un mot de bienvenue."au niveau de l’ambiance et l’animation et le bar est nulle nul et nul
Dear Mahnoosh,
Nous sommes sincèrement désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes. Vos commentaires sont précieux pour nous et seront transmis aux équipes concernées pour améliorer nos services. Nous espérons avoir l'occasion de vous accueillir à nouveau pour vous offrir une expérience plus satisfaisante.
Curiosity764106
评论日期 20 Giu 2024
Wrong Rating Self Catering is it should say.
The rating was 5 star but it was not that.
There are no 5 star perks no water or small perks in the fridge.
Bedroom bed pushed together with a dip.
No staff / no porter
The room was more set up for self-catering, patio furniture was filthy.
There was no bath robe or slippers bathroom needed a good tidy up shower curtain it was a step in bath.
Restaurants 5-6 minute walk from Hotel food not that great.
Gym outdated equipment needs maintenance.
No entertainment in the evening or day
This is not 5 star all inclusive i personal would rate at least 3 for self-catering
Ask staff something they dont know.
More of a playground for stag and hen parties.
There is no inclusive
Very unhappy
Everything you have to sign if you want anything and cannot complain
Dear Guest,
Thank you for sharing your feedback with us. We appreciate your detailed insights and apologize for falling short of your expectations. We have noted your concerns regarding the amenities and services provided. Your feedback will be shared with the relevant teams for further review and improvement. We are committed to enhancing our guest experience and hope to have the opportunity to welcome you back in the future.
Jamileth95
评论日期 20 Giu 2024
Entertainment
Yoandry y Cinder our entertainment hosts at the hotel were great fun, very energetic and funny. We played darts, ping-pong, and did a bit of dancing. They also brought the speaker to the pool to liven the mood. My sister and I really had a great afternoon by the pool and great entertainment
Dear Jamileth,
Thank you for sharing your wonderful experience with our entertainment hosts, Yoandry and Cinder! We are thrilled to hear that you had a great time playing games, dancing, and enjoying the music by the pool. Your kind words mean a lot to us! We look forward to welcoming you back for more fun and memorable moments.
228stiann
评论日期 20 Giu 2024
Entertaining
Yoandry and Cinder are amazing and give Great vibes. We played darts and ping pong and They were really good at including everyone. One of the best hotel i have stayed at, would definetly go back to the hotel. Definetly not getting bored saying here
Dear Stian,
Thank you for sharing your wonderful feedback! We're delighted to hear that Yoandry and Cinder made your experience enjoyable with their great vibes and inclusivity during the darts and ping pong games. We can't wait to welcome you back for another fantastic stay!
samanthabQ562FE
评论日期 20 Giu 2024
Entertainment
Yoandry and Cinder was amazing entertainment. We played water polo. We done salsa and we played table tennis and darts. Their music was great. It made our time here so much better. We will come back again for sure. Thank you much and we will see you again soon
Dear Samantha,
We are delighted to hear that you had a fantastic time enjoying the entertainment activities at our venue, especially with Yoandry and Cinder. It's great to know that their music added to your experience. We can't wait to welcome you back again soon!
damienmX3591OA
评论日期 26 Apr 2024
Excellent séjour
Très bel hôtel en bord de mer ! En All Inclusive, il est possible de boire un coup et de manger dans tous les hôtels MGM d'Albufeira, un vrai plus ! Personnel très agréable et qui prend soin du voyageur !
A recommander !
Dear Damien,
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed our beautiful beachfront hotel and All-Inclusive offerings. Our team takes great pride in providing exceptional service, and we're glad that you felt well taken care of during your stay. We appreciate your recommendation and hope to welcome you back again soon!
kristinrP8323XJ
评论日期 16 Apr 2024
Essen im Restaurant Aqua
Das Restaurant „Aqua“ ist top!
Das Essen war sehr lecker und die Mitarbeiter sehr freundlich und zuvorkommend.
Die Lage mit Blick aufs Meer ist traumhaft schön!
Die gesamte Anlage macht einen guten und sauberen Eindruck.
Nur zu empfehlen!
Wir kommen gerne wieder! :-)
Dear Kristin,
Vielen Dank für Ihr tolles Feedback zum Restaurant Aqua! Wir freuen uns sehr, dass Ihnen das leckere Essen, die freundlichen Mitarbeiter und die traumhafte Lage mit Blick aufs Meer gefallen haben. Ihr Lob für die Sauberkeit und den Gesamteindruck der Anlage bedeutet uns viel. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen!
ani_kornahrens
评论日期 16 Apr 2024
Restaurant Aqua
Wir waren im Restaurant Aqua essen, da es zu unsere Hotelgruppe dazu gehört.

Wir wurden sehr freundlich empfangen und haben uns gut aufgehoben gefühlt.

Das Essen war fantastisch und der Service perfekt!

Kann das Restaurant sehr empfehlen. Das Hotel macht von der Anlage auch einen guten Eindruck.
Dear Anika,
Vielen Dank für Ihr positives Feedback! Es freut uns zu hören, dass Sie sich bei uns gut aufgehoben gefühlt haben und Ihr Essen im Restaurant Aqua fantastisch war. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.
Explore06415574776
评论日期 02 Apr 2024
Nicht empfehlenswert !
Der Schein trügt.
Die gesamte Hotel Anlage ist sehr hellhörig und in die Jahre gekommen.

Zum übernachten ist es ok aber die Restaurants / das Buffet (Jack‘s oder Aqua) lassen sehr zu wünschen übrig.

Das Gym und der Innenpool sind kostenfrei, die Nutzung der Sauna und des Wirhlpools ist kostenpflichtig.

Oftmals mussten wir während des Aufenthaltes mehr als 30 - 45 Minuten warten um überhaupt ins Restaurant zu dürfen, da der Andrang der Gäste zu groß und das Personal komplett überfordert war.

Wir können das Hotel nicht empfehlen!
Dear Caro,
Thank you for sharing your feedback with us. We appreciate your insights regarding the hotel facilities and restaurants. We will take your comments into consideration for future improvements.
BryanErik
评论日期 30 Mar 2024
Vacaciones semana santa 2024
Espectacular todo, apartahotel muy grande, personal muy amable, limpieza, piscina climatizada, spa, gimnasio,vistas de maravilla, a pie de playa, aparcamiento vigilado, animación muy amable comida mediterránea. Volveremos pront
Dear Ramona,
Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us and that our amenities and services met your expectations. We look forward to welcoming you back soon for another great experience! Safe travels!
borjagW8969JD
评论日期 30 Mar 2024
Restaurante Aqua
Muy buena la atención, muy buena la comida, muy bien las instalaciones, muy buena la limpieza. En resumidas cuentas para mí todo perfecto. Y como me obligan a tener como minimo 200 letras pues deciros que 100% recomendable, el vino está buenísimo y ya acabé las letras. Un saludo y venid a probar
Dear Borja,
Thank you so much for your kind words! We are thrilled to hear that you enjoyed our service, food, facilities, and cleanliness. Your recommendation means a lot to us. We look forward to welcoming you back again soon!
52sorayap
评论日期 30 Mar 2024
Aqua Restaurante
La atención por parte de los camareros inmejorable, atención, rapidez y sobre todo amabilidad. La comida exquesita. Pudimos probar los risotos, la carne y el pulpo, todo estaba delicioso. Es un lugar al que volvería sin funda. Con ganas de repetir.
Dear Soraya,
Thank you for sharing your wonderful feedback! We are delighted to hear that you enjoyed the impeccable service from our waitstaff, as well as the delicious risottos, meat, and octopus. We can't wait to welcome you back for another delightful experience!
354pacov
评论日期 09 Dic 2023
Animaciòn de MGM MUTHU
Yoandry gracias por tu animación y por tu buen hacer con los clientes, gracias y a tu trabajo y hacernos difrutar a toda la gente tanto ingleses, españoles y cualquier persona. Gracias, no cambies nunca
Dear Guest,
We like to take this opportunity to thank you for taking the time to share your experience. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us.
We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. We greatly appreciate your patronage and look forward to welcoming you again. Best regards, Customer Care
reglif2023
评论日期 09 Dic 2023
Animacion del Hotel Multu oura bech club
Nos ha gustado mucho el animador Yoandry, hemos pasado una tarde de sábado magnifica con él. Tanto juagando como bailando. Gracias por ser tan buena persona. Le doy máxima valoracion a él.
Gracias volveremos sin duda por la animación del hotel.
Dear Guest,
We like to take this opportunity to thank you for taking the time to share your experience. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us.
We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. We greatly appreciate your patronage and look forward to welcoming you again. Best regards, Customer Care
P815MZjoeg
评论日期 29 Nov 2023
Tropical Dance Lesson
The Ladys Suyin and Leyanna trained us Latin Dance as the best Teachers I know.

Es war uns eine traumhafte Freude mit diesen zwei jungen Damen Suyin and Leyanna einen Tanzkurs heute Abend.

Joe / Marco
Dear Guest,
We like to take this opportunity to thank you for taking the time to share your experience. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us.
We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. We greatly appreciate your patronage and look forward to welcoming you again. Best regards, Customer Care
Dorothee198
评论日期 01 Nov 2023
MGM est incroyable et je reviendrai l année prochaine sans hésitation
C'est un très bon animateur Yoandry professeur et de dance et les autres filles ont bien danser suyin and Leanna et ils font du bon travail et ils apprennent bien a danser les différentes dance comme la salsa,merengue bachata,ils transmettent des bonnes vibes c'est très encourageant. Ils veulent apprendre et partager ça.
Dear Guest

We'd like to take this opportunity to thank you for taking the time to write a feedback about your experience.

It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us.

We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. Your appreciation for the team has been shared with them and they are motivated to strive for excellence.

We greatly appreciate your patronage and look forward to welcoming you again.

We hope to see you again soon.

Sincerely,
Customer Care
FranckDiet
评论日期 26 Ott 2023
Dîner à l'aqua de MGM
Personnel charmant, le cadre est sympa, la bande son mériterait d'être un peu plus étoffée.
Les plats sont préparés avec soin. Le bœuf et le porc à la grec sont très bon. Le saumon un peu salé.
Le buffet est le même que dans tous les autres hôtels de la chaine mais il est diversifié.
Il manque de spécialités locales.
Dear Guest

We'd like to take this opportunity to thank you for taking the time to write a feedback about your experience.

It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us.

We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. Your appreciation for the team has been shared with them and they are motivated to strive for excellence.

We greatly appreciate your patronage and look forward to welcoming you again.

We hope to see you again soon.

Sincerely,
Customer Care
giadafE6967BL
评论日期 29 Set 2023
Ristorante Aqua
Il Ristorante aqua ottimo, personale gentile e pronto ad aiutarti, cibo buonissimo e buffet piccolo ma ricco. I piatti principali molto buoni soprattutto quelli tipici portoghesi!
Se passate di qui provatelo assolutamente, ne vale la pena
Caro hóspede,

Gostaríamos de aproveitar esta oportunidade para agradecer o tempo dispendido para escrever a sua avaliação no Tripadvisor sobre sua experiência.

É nosso esforço sincero garantir que os nossos hóspedes tenham uma experiência memorável e estamos muito satisfeitos em saber que teve uma estadia maravilhosa connosco

Estamos muito felizes por termos conseguido criar uma experiência agradável e fazer a diferença. Seu apreço pela equipa foi partilhado com eles e eles estão motivados em buscar a excelência.

Agradecemos imensamente a sua colaboração e esperamos recebê-lo novamente num futro próximo.

Melhores cumprimentos,

O Relações Públicas
philippedelizee
评论日期 24 Set 2023
A FUIR
hotel moyen personnelle tres simpatique mais c est tout pas un seul mot en francais pas de menu en francais a fuir pour nous et a laiser au anglais et portugais manque de diversitee dans les plats et cuisine pas terible
Cher invité,

Merci d'avoir pris le temps de partager vos commentaires sur votre séjour parmi nous.

Notre objectif est de fournir à nos clients un service totalement satisfaisant et nous nous excusons si nous n'avons pas répondu à vos attentes sur certains aspects.

Nous apprécions vos commentaires spécifiques et constructifs, car ces interactions nous aident à identifier les axes d'amélioration, ainsi qu'à une meilleure compréhension des attentes de nos clients, ce qui nous permet de mieux les dépasser à l'avenir.

Nous espérons que cette expérience ne modifiera pas définitivement votre perception de notre hôtel et qu'elle nous donnera une nouvelle occasion de démontrer notre engagement à dépasser vos attentes.

Nous espérons te revoir bientôt.

Cordialement,
Service client
Odyssey325448
评论日期 23 Set 2023
3 Sterne, nicht einen Stern mehr
Es sind zu viele schlechte Dinge um sie alle aufzuzählen. Abendessen ist außerhalb der Anlage, Speisen allgemein - geht so. Sauberkeit - naja... Enttäuschung beim Management - mussten aus gesundheitlichen Gründen einen Tag früher abreisen - Rückerstattung für die bereits im Voraus bezahlten Übernachtungen oder wenigstens für die all inclusive Leistungen - Fehlanzeige. Jeden Tag besoffene Gäste nicht nur am, sondern auch im Pool die ihre Gläser dort ausschütteten usw usw
Lieber Gast,

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Kommentare zu Ihrem Aufenthalt bei uns mitzuteilen.

Unser Ziel ist es, unseren Kunden einen rundum zufriedenstellenden Service zu bieten und entschuldigen uns, wenn wir in einigen Punkten hinter Ihren Erwartungen zurückgeblieben sind.

Wir freuen uns über Ihr spezifisches und konstruktives Feedback, da diese Interaktionen uns dabei helfen, Verbesserungsmöglichkeiten zu identifizieren und die Erwartungen unserer Kunden besser zu verstehen, sodass wir diese in Zukunft noch besser übertreffen können.

Wir hoffen, dass diese Erfahrung Ihre Wahrnehmung unseres Hotels nicht nachhaltig verändert und uns eine weitere Gelegenheit gibt, unser Engagement, Ihre Erwartungen zu übertreffen, unter Beweis zu stellen.

Wir hoffen, Sie bald wieder zu sehen.

Beste grüße,
Kundendienst
287miriamz
评论日期 31 Ago 2022
Cena al ristorante
Personale molto professionale e raffinato. Cibo squisito con buffet ben curato nei dettagli. Vista mozzafiato all'interno di una sala spettacolare. Il ristorante è all'interno di un hotel e un po' difficile da trovare ma vale la pena tornarci
Miriam 31 agosto 2022
Querido invitado,

Nos gustaría agradecerle por tomarse el tiempo para compartir su experiencia sobre la ubicación de nuestro hotel y nuestros servicios.

Agradecemos también su comentario sobre el servicio y la excelente comida en nuestro Restaurante Aqua. Nos alegra que te haya gustado y que quieras volver para degustar más de nuestros deliciosos platos.

Esperamos darle la bienvenida pronto.

Mejores saludos,
Customer Care
MaraCalzo
评论日期 31 Lug 2022
Algarve spiaggia di Oura
Posizione sulla spiaggia di Oura invidiabile....ma struttura un po' trascurata anche se 4 stelle....le camere sono molto spaziose ma andrebbero ristrutturate......il vantaggio è sicuramente quello di godere dell'insenatura ,dei locali e dei ristoranti sulla spiaggia che sono TOP TOP.....Albufeira molto vicina in taxi ci si arriva in 5 o 10 minuti.
Cara signora Mara C

Grazie mille per il tuo feedback sul tuo recente soggiorno con noi.

Mi dispiace che tu sia andato via insoddisfatto di alcuni aspetti del nostro servizio. Il nostro impegno è garantire che ogni ospite esca come ambasciatore del nostro hotel. Nel tuo caso, chiaramente non siamo riusciti a farlo e per questo ti prego di accettare le mie sincere scuse.

Apprezzo il tuo feedback specifico e costruttivo poiché tali interazioni ci aiutano a identificare aree di opportunità di miglioramento e ci danno anche ulteriori informazioni sulle aspettative dei nostri ospiti, in modo da poterle superare meglio in futuro.

Ho preso nota dei tuoi consigli sull'aggiornamento della proprietà. Ho inoltrato i tuoi commenti costruttivi a tutti i dipartimenti interessati per avviare le misure correttive necessarie a questo proposito. Ti assicuriamo che i miglioramenti in queste aree da te evidenziate sono definitivi.

Ci auguriamo che non permetterai a questa esperienza di rovinare per sempre la tua percezione del nostro hotel e ci consentirà un'altra opportunità per dimostrare il nostro impegno a superare le tue aspettative.

Non vediamo l'ora di darti il ​​benvenuto di nuovo presto.

Cordiali saluti,

Direttore generale
mkristy71
评论日期 23 Gen 2013
Bella vacanza autunnale
Sono proprietaria di punti infiniti e ho prenotato per la prima sett di novembre tramite telefono. La struttura forse non è' nuovissima ma noi avevamo un appartamento veramente molto grande e bello, con una cucina molto accessoriata (lavastoviglie, frigo, microonde e altro). La vista sul mare era bellissima. La piscina esterna e' molto bella e siamo anche riusciti a fare il bagno. Bella anche quella interna, olimpionica. La spiaggia e' a due passi, non abbiamo potuto fermarci per tempo brutto ma è' veramente bella, ampia e con panorama. La struttura prevede un negozio, alimentari, ristorante.. Difetti: struttura completamente internazionale, quindi senza inglese non si va da nessuna parte; età' degli ospiti molto avanzata, classica clientela inglese sui 70. Noi siamo stati bene e con la macchina abbiamo visitato i dintorni molto belli..non consiglierei la zona d'estate.. Dovrebbe essere molto caotica. Ci tornerei a primavera con i parchi acquatici aperti. Ci sono molto divertimenti in zona
Dear customer,
We thank you for your comments regarding your stay at our property.
Guest comments are very import for us, as they help us to always improve our service

Thank you and we hope you be back soon.
CSandra74
评论日期 25 Nov 2012
Appartamenti spaziosi e puliti
Abbiamo soggiornato per soli 2 gg ma la struttura ci ha soddisfatti. Gli appartamenti sono essenziali e puliti, forse andrebbero ristrutturati ma c'è tutto ciò che occorre per star bene. La reception cordiale, bella la vista dagli appartamenti sull'oceano, ottima la piscina che dà sulla baia oceanica. Il complesso, gemellato con altre 2 strutture alberghiere, è ben posizionato e costituisce un'ottima base per visitare l'Algarve.
Dear customer,
We thank you for your comments regarding your stay at our property.
Guest comments are very import for us, as they help us to always improve our service

Thank you and we hope you be back soon.
☝️ 每条评论代表一位 Tripadvisor 成员的个人意见,不代表 Tripadvisor LLC 或 MeTour.it 的观点。Tripadvisor 根据行业领先的可靠性和安全标准对评论进行检查。更多信息请访问 Tripadvisor 网站。在 MeTour.it 上此页面发布的评论总数可能少于 Tripadvisor 上显示的数量。这是因为我们只选择最新的 15 条评论,并且不包括那些非本站支持语言的评论。
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