Majestic Mirage Punta Cana - All Inclusive

Higüey - Repubblica dominicana

Majestic Mirage Punta Cana is the ultimate all Suite (1000 sq-ft) resort in Punta Cana for a clientele which demand a sophisticated and luxurious variety of facilities and services in an all-inclusive resort. With the opening of the Majestic Mirage Punta Cana, we are also contributing to the development of luxury resorts in the Punta Cana / Bávaro beach area offering the highest standard of property’s and the enrichment of the destination and encouraging the country to develop the superior quality of tourism now being offered.
选择您的房间

FAMILY SUITE (OUTDOOR JACUZZI)

Pool view, located on all floors, outdoor Jacuzzi, living room and bedroom area separated by doors with two bathrooms, including showers. Maximum Occupancy 6, (6AD / 5AD1CH /4AD2CH /3AD3CH / 2AD4CH). Bedding 1 king, 1 double (sofa bed) and 2 twin beds (Murphy beds). 1025 sq ft.
Accessible by Lift
Additional Toilet
Air conditioning
Alarm Clock
AM/FM radio
Balcony
Bathrobe
Bathroom
Bathroom amenities (free toiletries)
Bathtub
Cable television
Ceiling fan
Children crib/cots
chocolate/cookies
Closets in room
Clothes drying rack
Coffee/Tea maker
Conditioner
Desk
Dressing room
Electronic key card access
Entire unit wheelchair accessible
Executive Lounge Access
Feather pillow
Fire alarms or smoke detectors
Fire extinguishers
Free Toiletries
Garden View
Guest toilet
Hair Dryer
High Definition (HD) Flat Panel Television
Hot Tub
Internet access
Internet facilities
Ironing facilities
Minibar
Outdoor furniture
Phone in bathroom
Pool towels
Pool View
Private bathroom
Private curtain
Radio
Reading light
Rollaway bed
Safe Deposit Box
Satellite Channels
Seating area
Separate toilet area
Separate tub or shower
Shampoo
Shower
Slippers
Sofa
Sofa bed
Tables and chairs
Tiled / Marble floor
Toilet
Toilet with grab rails
Towels
TV
Upper floor reachable by lift
View
Wake Up Service
Wine / Champagne
Wine glasses
Wireless internet connection (Wifi)
容量: 6 成人, 4 孩子
最多客人人数:6
方面:95 m2
1 1 king or 1 double (sofa bed) and 2 twin beds (Murphy beds)

FAMILY CLUB ONE BEDROOM SUITE (OUTDOOR JACUZZI)

Pool view, located on the 2nd, 3rd or 4th floor, with a bathtub and outdoor Jacuzzi, living room and bedroom area separated by doors. Maximum Occupancy 4, (2AD2CH /3AD1CH/4AD). Bedding 1 king or 2 queen size. 1000 sq. ft.
Accessible by Lift
adapted bath
Additional Toilet
Air conditioning
Alarm Clock
AM/FM radio
Balcony
Bathrobe
Bathroom
Bathroom amenities (free toiletries)
Bathtub
Cable television
Ceiling fan
Children crib/cots
chocolate/cookies
Closets in room
Clothes drying rack
Coffee/Tea maker
Conditioner
Desk
Dressing room
Electronic key card access
Entire unit wheelchair accessible
Executive Lounge Access
Feather pillow
Fire alarms or smoke detectors
Fire extinguishers
Free Toiletries
Garden View
Guest toilet
Hair Dryer
High Definition (HD) Flat Panel Television
Hot Tub
Internet access
Internet facilities
Ironing facilities
Minibar
Outdoor furniture
Phone in bathroom
Pool towels
Pool View
Private bathroom
Private curtain
Radio
Reading light
Rollaway bed
Safe Deposit Box
Satellite Channels
Seating area
Separate toilet area
Separate tub or shower
Shampoo
Shower
Slippers
Sofa
Tables and chairs
Tiled / Marble floor
Toilet
Toilet with grab rails
Towels
TV
Upper floor reachable by lift
View
Wake Up Service
Wine / Champagne
Wine glasses
Wireless internet connection (Wifi)
容量: 4 成人, 3 孩子
最多客人人数:4
方面:93 m2
1 1 king or 2 queen size

FAMILY CLUB SKY VIEW SUITE (ROOFTOP WITH OUTDOOR JACUZZI)

Pool and Sky view, located on 4th floor, room divided in two floors (Main room plus a large roof top terrace with an outdoor Jacuzzi). Maximum Occupancy 2, (2AD). Bedding 1 king**. 1000 sq ft divided room and terrace.
Accessible by Lift
Additional Toilet
Air conditioning
Alarm Clock
AM/FM radio
Balcony
Bathroom
Bathroom amenities (free toiletries)
Bathtub
Cable television
Ceiling fan
chocolate/cookies
Closets in room
Clothes drying rack
Coffee/Tea maker
Conditioner
Desk
Dressing room
Electronic key card access
Feather pillow
Fire alarms or smoke detectors
Fire extinguishers
Free Toiletries
Garden View
Guest toilet
Hair Dryer
High Definition (HD) Flat Panel Television
Hot Tub
Internet access
Internet facilities
Ironing facilities
Minibar
Phone in bathroom
Pool towels
Private bathroom
Private curtain
Radio
Reading light
Satellite Channels
Seating area
Separate toilet area
Separate tub or shower
Shampoo
Shower
Slippers
Sofa
Tables and chairs
Terrace
Tiled / Marble floor
Toilet
Towels
TV
Upper floor reachable by lift
View
Wake Up Service
Wine / Champagne
Wine glasses
Wireless internet connection (Wifi)
容量: 2 成人
最多客人人数:2
方面:93 m2
King1 King

FAMILY CLUB SWIM UP SUITE (OUTDOOR JACUZZI)

Pool view, located on ground floor, with a bathtub and outdoor Jacuzzi, direct access to the pool and a small garden including a Bali Bed. Maximum Occupancy 4, (2AD2CH/3AD1CH/4AD). Bedding 1 king or 2 queens, size 1000 sq ft.
Accessible by Lift
Additional Toilet
Air conditioning
Alarm Clock
AM/FM radio
Balcony
Bathroom
Bathroom amenities (free toiletries)
Bathtub
Cable television
Ceiling fan
chocolate/cookies
Closets in room
Clothes drying rack
Coffee/Tea maker
Conditioner
Desk
Dressing room
Electronic key card access
Entire unit wheelchair accessible
Executive Lounge Access
Fire alarms or smoke detectors
Fire extinguishers
Free Toiletries
Garden View
Guest toilet
Hair Dryer
High Definition (HD) Flat Panel Television
Hot Tub
Internet access
Internet facilities
Ironing facilities
Minibar
Patio
Phone in bathroom
Pool View
Private bathroom
Private curtain
Radio
Reading light
Safe Deposit Box
Satellite Channels
Seating area
Separate toilet area
Separate tub or shower
Shampoo
Shower
Slippers
Sofa
Tables and chairs
Tiled / Marble floor
Toilet
Toilet with grab rails
Towels
TV
View
Wake Up Service
Wine / Champagne
Wine glasses
Wireless internet connection (Wifi)
容量: 4 成人, 2 孩子
最多客人人数:4
方面:93 m2
1 1 king or 2 queens, size

MIRAGE CLUB ONE BEDROOM SUITE (OUTDOOR JACUZZI) - ADULTS ONLY 18+

Mirage Club One Bedroom Suite (Outdoor Jacuzzi)Pool view,located on the2nd, 3rdor 4thfloor, with a bathtub and outdoor Jacuzzi, living room and bedroom area separated by doors. Maximum Occupancy 4, (4AD). Bedding 1 king or 2 queen size. 1000 sq ft
Accessible by Lift
Additional Toilet
Air conditioning
Alarm Clock
AM/FM radio
Balcony
Bathrobe
Bathroom
Bathroom amenities (free toiletries)
Bathtub
Closets in room
Coffee/Tea maker
Conditioner
Desk
Electronic key card access
Executive Lounge Access
Feather pillow
Fire alarms or smoke detectors
Fire extinguishers
Garden View
Hair Dryer
High Definition (HD) Flat Panel Television
Hot Tub
Internet access
Internet facilities
Minibar
Pool towels
Pool View
Separate toilet area
Shampoo
Shower
Slippers
Towels
TV
View
Wake Up Service
Wardrobe/Closet
Wireless internet connection (Wifi)
容量: 4 成人
最多客人人数:4
方面:93 m2
King1 King

MIRAGE CLUB SKY VIEW SUITE (ROOFTOP WITH OUTDOOR JACUZZI) - ADULTS ONLY 18+

Pool and Sky view, located 2ndor 4thfloor, room divided in two floors (Main room plus a large roof top terrace, each floor 500 sq ft), with 1 Bali Bed and outdoor Jacuzzi. Maximum Occupancy 2, (2AD). Bedding 1 king. 1000 sq ft divided room and terrace.*
Accessible by Lift
Air conditioning
Alarm Clock
AM/FM radio
Balcony
Bathrobe
Bathroom
Bathtub
Closets in room
Electronic key card access
Executive Lounge Access
Feather pillow
Fire alarms or smoke detectors
Garden View
Hair Dryer
High Definition (HD) Flat Panel Television
Hot Tub
Internet access
Internet facilities
Minibar
Outdoor furniture
Pool towels
Pool View
Radio
Shampoo
Shower
Slippers
Sofa
View
Wake Up Service
Wine glasses
容量: 2 成人
最多客人人数:2
方面:93 m2
King1 King

MIRAGE CLUB SWIM UP SUITE (OUTDOOR JACUZZI) - ADULTS ONLY 18+

Pool view, located on ground floor, with a bathtub and outdoor Jacuzzi, direct access to the pool and a small garden including a Bali Bed, living room and bedroom area separated by doors. Maximum Occupancy 4, (4AD). Bedding 1 king or 2 queen size. 1000 sq ft.
Air conditioning
Alarm Clock
Balcony
Bathrobe
Bathroom
Bathtub
Closets in room
Conditioner
Desk
Electronic key card access
Feather pillow
Fire alarms or smoke detectors
Fire extinguishers
Hair Dryer
High Definition (HD) Flat Panel Television
Hot Tub
Internet access
Internet facilities
Minibar
Outdoor furniture
Patio
Pool towels
Private bathroom
Shampoo
Slippers
Sofa
Towels
Upper floor reachable by lift
View
Wake Up Service
Wireless internet connection (Wifi)
容量: 4 成人
最多客人人数:4
方面:93 m2
King1 King

MIRAGE CLUB OCEAN VIEW SUITE (OUTDOOR JACUZZI) - ADULTS ONLY 18+

Ocean view, located 2nd, 3rd, or 4th floor, with a bathtub and outdoor Jacuzzi, living room and bedroom area separated by doors. Maximum Occupancy 4, (4AD). Bedding 1 king or 2 queen size. 1000 sq ft.
Accessible by Lift
Air conditioning
Alarm Clock
AM/FM radio
Balcony
Bathrobe
Bathroom
Bathtub
Coffee/Tea maker
Conditioner
Electronic key card access
Executive Lounge Access
Feather pillow
Fire alarms or smoke detectors
Fire extinguishers
High Definition (HD) Flat Panel Television
Hot Tub
Internet access
Internet facilities
Minibar
Ocean view
Outdoor furniture
Pool towels
Private bathroom
Sea View
Shampoo
Shower
Slippers
Sofa
Towels
View
Wake Up Service
容量: 4 成人
最多客人人数:4
方面:93 m2
King1 King
提供的服务 Majestic Mirage Punta Cana - All Inclusive
Elevators
Fitness Center
Express Check-in/Check-out
Game room
Souvenir/Gift Shop
Housekeeping - daily
Jacuzzi (Hot Tub)
Evening Entertainment
Massage
Nightclub/DJ
Outdoor pool
Restaurant
Room service
Safe
Sauna
Turkish/ Steam Bath
Tour Desk
Dry cleaning
Accessible parking
Shops (on site)
Bar
Laundry
Breakfast
Lockers
Non-smoking rooms
Business center
Secured parking
Tennis court
Water Sport Facilities (on site)
Golf Course (within 2 miles)
Beachfront
Meeting/Banquet Facilities
Airport shuttle service (surcharge)
Baggage Storage
Snack bar
Breakfast in the room
Outdoor furniture
Garden
Terrace
Chapel/shrine
Shared lounge/TV area
Ironing service
Beach
Fishing
Snorkeling
Windsurfing
Billiard
Table tennis
Diving
Private beach area
Rooms/Facilities for Disabled
Hair dresser-beautician
Family Rooms
Viproom facilities
Spa & Wellness Centre
Entertainment Staff
Private Check-in/Check-out
Special Diet Menus (on request)
Kids' club
Minimarket on site
Adult only
Public bath
Water slide
Board games/puzzles
Children television networks
Kid meals
Kid-friendly buffet
Pool towels
Wine/Champagne
Bottle of water
Fruits
Chocolate/Cookies
On-site coffee house
Sun loungers or beach chairs
Sun umbrellas
Beauty Services
Spa Facilities
Steam room
Spa lounge/relaxation area
Foot bath
Spa/wellness packages
Fitness
Yoga classes
Fitness classes
Personal trainer
Fitness/spa locker rooms
Kids pool
Themed dinner nights
Live music/performance
Live sports events (broadcast)
Aerobics
Bingo
Outdoor Swimming Pool (all year)
Pool with view
Pool bar
Airport Shuttle (surcharge)
Property is wheel chair accessible
Toilet with grab rails
Back massage
Neck massage
Foot massage
Shuttle Service (surcharge)
24-hour front desk
Air conditioning
ATM on site
Baby sitting
Car rental
Casino
Concierge desk
Couples massage
Head massage
Hand massage
Full body massage
Facial treatments
Waxing services
Make up services
Hair treatments
Manicure
Pedicure
Hair cut
Hair colouring
Hair styling
Body Treatments
Body scrub
Body wrap
要知道...
Playa Arena Gorda, Carr. El Macao - Arena Gorda 23000, Punta Cana 23000, Dominican Republic
都市: Higüey
地区: La Altagracia
(DO) Repubblica dominicana
Check-in 给她 15:00
Check-out 直到 12:00
☝️ 当地货币:   $ (USD)   US Dollar
☝️ 时区:   America/Santo_Domingo
Majestic Mirage Punta Cana - All Inclusive 接受特殊要求。在下一步中添加它们!
FAQ 常见问题
  • 为何选择 Metour.it 作为您值得信赖的在线旅行社?
    Metour.it 致力于为旅行者提供真实而难忘的体验。作为一家领先的值得信赖的在线旅行社,我们因致力于质量、安全和客户满意度而脱颖而出。每一个目的地、套餐和服务都经过精心挑选,以确保无与伦比的旅行体验。此外,我们的专家团队随时为您在旅程的每个阶段提供帮助,确保每个细节都得到完美处理。
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    床的类型通常在房间床单上注明。如果您有任何特殊要求或需要,您可以在预订时将其写在“特殊要求”字段中注明,该字段将直接转发给酒店。在此过程中MeTour不承担任何责任。
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  • 我如何取消或更改我的预订?
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  • 我可以将我的预订转让给其他人吗?
    对于此请求,请直接联系酒店,酒店可能有这方面的具体政策,或者可能需要有关您想要将预订转给的人员的更多信息。
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    使用您的凭据进入客户区域,然后您可以联系我们,或者通过我们的联系表格写明您的预订号码和联系请求的原因。我们建议您还留下一个电话号码,以便在需要时可以联系到您。
  • 是否需要在现场直接支付税费、当地费用或额外费用?
    它们通常会在属性表中明确注明,或在预订阶段添加,具体取决于当地法规或设施的政策。但即使没有明确说明,也可能会要求直接向酒店支付房价中未包含的任何旅游税、当地费用或额外费用。建议您在预订或通过我们的联系表写信给我们之前仔细阅读所有内容。
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    它通常在财产表中明确说明,因此我们邀请您仔细阅读他们的政策。如果未注明,我们邀请您通过我们的联系表与我们联系以获取更多信息。
 
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    为了将我们的建议与 TripAdvisor 提供的评论联系起来,我们使用自动搜索算法。尽管我们尽了最大努力,这个系统有时也可能会发现错误的建议。虽然我们尽一切努力避免此类错误,但我们想指出,我们不对这些自动链接导致的任何不准确之处承担责任。
    我们还进行手动检查以纠正发现的任何错误,并不断努力改进算法。如果您发现错误,请通过 info@metour.it 向我们报告,以便我们及时干预并进一步改进我们的服务。
     
    我可以在 MeTour.it 的“目的地”部分找到什么类型的旅游指南?
    在MeTour.it的“目的地”部分,您将找到有关意大利主要艺术城市、欧洲各国首都、意大利最美丽的村庄、鬼村和世界主要旅游目的地的详细指南。每份指南都提供有关景点、当地文化、推荐住宿的信息以及如何充分利用您的旅行的建议。

    如何使用目的地指南来计划我的行程?
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    目的地指南是否定期更新?
    是的,我们的目的地指南会不断更新,以反映最新的旅行趋势、新兴景点和当前的建议。我们邀请您经常访问“目的地”部分以获取最新消息和更新。另请访问我们的博客https://www.metour.it/c2/news/ ,您可以在其中找到有关旅行提示、游览目的地、趋势、建议、安全旅行注意事项的不断更新的文章。
    我可以在目的地指南中找到有关当地活动的信息吗?
    肯定!目的地指南还包括有关当地活动、假期、集市和活动的信息,可以丰富您的旅行体验。有关更多详细信息,请参阅每个指南中的“活动”部分。
    如何找到最适合我旅行需求的目的地?
    使用“目的地”部分中的过滤器根据您的兴趣选择选项,例如艺术之城、海滨目的地或历史悠久的村庄。这将帮助您快速找到最适合您旅行风格的目的地。
     
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    我如何利用旅行创意来计划我的假期?
    旅行创意旨在激发您的灵感并让您更轻松地计划您的假期。每项提案都包含有关目的地、推荐活动、住宿和特别优惠的详细信息。选择您感兴趣的主题并探索预订完美旅行的建议。
     
    这些旅行创意也适合独自旅行者吗?
    绝对地! MeTour.it 旅行创意适合所有类型的旅行者,包括独行旅行者。我们为个人冒险、休闲住宿和社交机会提供建议,非常适合单身旅行者。

    我可以在 MeTour.it 的“Book and Go”部分预订什么?
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    我可以在“预订即走”部分找到哪些类型的住宿?
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    我如何在 MeTour.it 上预订餐厅或餐饮活动?
    您可以直接在“预订即走”部分预订餐厅、比萨饼店和其他餐饮活动。每个选项都包含有关菜肴类型、菜单、营业时间和评论的详细信息,以帮助您做出最佳选择。

    哪些类型的出行服务可供预订?
    可用的出行服务包括汽车租赁、接送服务、航海包机和公共交通票。您可以直接从我们的网站预订最适合您行程的服务。

    我可以在 MeTour.it 上预订哪些体验和参观?
    您可以预订各种体验,包括导游、博物馆参观、户外活动和当地景点门票。每个选项都包含详细信息,以确保您拥有难忘的体验。
     
    我如何知道目的地是否可以安全旅行?
    我们建议您在政府和世界卫生组织网站上查看最新的旅行信息和安全建议。 MeTour.it 还在我们的目的地指南https://www.metour.it/it/destinazioni和我们的博客https://www.metour.it/c2/news/ 中提供有关当地情况的最新信息

    我可以在一次预订中合并多项服务(住宿、活动、交通)吗?
    是的,在 MeTour.it 上,您可以在一次预订中将住宿、活动和交通结合起来,获得一体化、无压力的旅行体验。

    MeTour.it 接受哪些付款方式?
    我们接受多种付款方式,包括信用卡、借记卡和其他安全的在线选项。请参阅“付款”部分了解更多详情。

    我如何在 MeTour.it 上获得折扣或特别优惠?
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    我们的合作伙伴采取了哪些抗新冠安全措施?
    我们的合作伙伴遵循严格的抗新冠病毒安全协议,包括定期消毒和保持社交距离。您可以在个人住宿和活动表中找到具体详细信息
  • Covid 19 预订/取消/日期变更/退款:
  • 对于预订,我们建议您牢记与冠状病毒 (COVID-19) 相关的风险和相关政府措施。如果您预订的房价不“灵活”或“不可取消”或“不可更改”,则您可能无权在取消或退款时获得退款。任何取消或更改日期的请求将根据预订时选择的房价政策和任何消费者保护法进行处理。在这样的不确定时期,MeTour 建议以允许免费取消或更改日期的价格进行预订,这样,如果您必须更改计划或出现限制,您可以在结构规定的截止日期之前免费取消。
 
  • Covid-19:旅行限制和建议
    MeTour 鼓励其合作伙伴对 Covid-19 大流行采取谨慎的预防政策,通过严格的卫生和控制协议来推广这些建筑,并通过阻止对那些受影响特别严重的建筑或地点的预订来监测任何传染情况。然而,由于我们无法直接干预独立于 MeTour 的建筑,因此建议在预订和到达建筑之前检查是否有旅行限制。事实上,只有出于特定原因才可以批准旅行,特别是出于旅游目的的旅行可能不会被允许。我们建议您访问目的地世界各国的政府网站、WHO(世界卫生组织)和地方政府机构的网站、官方信息网站,以及最后但并非最不重要的预订设施的网站。 。 MeTour 不对上述网站的内容负责,但建议尽可能查阅最新的新闻。
TripAdvisor
4.5
出色的
TripAdvisor
26.228 评论
#2 of 70 hotels in Bavaro
地点
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客房
服务
品质
清洁度
waterlily72
评论日期 14 Giu 2024
Lovely vacation!
Stayed at the Majestic Elegance for a week in June . I was hesitant about staying at this resort because of mixed reviews. We stayed in the Elegance Club section and enjoyed the amenities. Check in was a breeze and took less than 30 minutes. Our butler quickly gave us an over view of the resort. He was very attentive and always checking in. The rooms were spacious and clean. Food and drinks were good. No complaints here. I like how no reservations were needed for most Al-La-carts. You only needed it for the Japanese restaurant if you want to see the cooking show or French. The resort was well kept on the grounds. The beach was kept clean and maintained. No problems getting shade if needed. And best of all, the staff were super friendly and pleasant. I know people go on about the language barrier but it was fine.
jenniferaE3191SS
评论日期 14 Giu 2024
Great all inclusive
We took a trip with a big group at the end of May 2024. We had some small room hiccups at check in, but considering the size of our group it is understood that some of the room type requests might have gotten mixed up. Olbis, our concierge, quickly remedied everything to the best of his ability being that the resort was fully booked at the time. He was great the entire duration of our trip. The beach is beautiful and where we would spend the majority of the days then the club swim up bar was a welcome break from the heat. The resort has great restaurants and after dinner Ambar at the upstairs piano bar is a blast. She kept us well entertained and the drinks flowing. We made sure to go visit her almost nightly. There are too many things to list about the resort that made it stand out above other all-inclusives we have traveled to in the same price point.
rebeccabW267YW
评论日期 14 Giu 2024
Wonderful time!!!
We loved this resort! Everything went perfectly including the butler service. Edwin was magnificent. We always had everything we wanted, he answered every question we had, all while having a huge smile on his face. The resort grounds were very clean as well as our rooms. Would definitely recommend.
Dear Valued Guest,

Please allow us to personally thank you for your kind words about our resort and for sharing them here.

We are so happy to hear that your expectations were exceeded from the moment you stepped foot at the resort up until your departure.

Thank you for your valuable comments and we look forward to welcoming you back to your home-away-from-home here in paradise.

Sincerely,

Customer Care
Madeline Peña
Majestic Resorts.
U9417UKkellyh
评论日期 14 Giu 2024
Perfect vacation in paradise
Facilities and grounds are beautiful and clean. Staff is friendly and helpful. Good variety of foods with plenty of healthy options. We stayed in the club section and are very glad we did. The pools and beach were amazing !! Our room was spacious and well appointed. Bartenders are so friendly . We loved Henry, our butler. We never thought we would need the service, but he was indispensable! He made our dinner reservations, made spa reservations, arranged the guys golf trip, arranged a birthday surprise for our adult daughter , made sure we had a list of activities daily and just made sure we had the best stay . It was a perfect vacation in a tropical paradise with our adult kids and their spouses. Also photographer was amazing. We will be back for sure !!
Dear Valued Guest,

Please allow us to personally thank you for your kind words about our resort and for sharing them here.

We are so happy to hear that your expectations were exceeded from the moment you stepped foot at the resort up until your departure.

Thank you for your valuable comments and we look forward to welcoming you back to your home-away-from-home here in paradise. Our team will be at peased to see this comment.

Sincerely,

Customer Care
Madeline Peña
Majestic Resorts.
tiffo1203
评论日期 13 Giu 2024
Terrific Experience
From arrival to departure, we had an amazing time. The property is CLEAN, something that is important to me. The service was top notch. We stayed in the Elegance Club and our butler Grayden was THE BEST! He was attentive and helpful. He texted us every morning with the day’s activities and buffet theme. He visited us around the resort with either a little treat or just some information. He also got us the reservations we wanted. We never felt like we were alone or it was too much, it was just right. The Club areas were a great plus. We had access to private pools, Private beaches and private lounges. We also had unlimited towels. The pool areas are clean and well kept. We laid out on Bali beds all day. The beach was very clean and beautiful! The water was crystal clear. We saw seaweed one day as the resort had a machine cleaning it up. Also, no pesky sand fleas at all while we were there! The entertainment was also really good. The Michael Jackson Tribute was my favorite with the Circus Show a close second. The food: the steakhouse Asadito was our favorite. It was really good! The Italian restaurant was also good. The seafood restaurant had a great menu during breakfast and snack time (it’s the only restaurant with a snack time menu). The dinner there was decent but not either of our favorite. You can always find something good at the buffet. The crepe station was GOOD. There’s also tons of desserts. The buffet has theme nights but also some staple dishes. Breakfast was always good. Omelette station was on point! Dinners always have some fresh grill stations with an option of meat or fish that they grill to your liking. Dominican night was my absolute favorite. Asian night had a sushi station with a chef making fresh rolls and they were GOOD. We also saw the pizza being made: fresh dough rolled out every morning. I would absolutely return! I recommend Majestic Elegance (and especially the Elegance Club) to everyone! If you can request Greydan as your butler, do it! He’s the best!
Dear Valued Guest,

Please allow us to personally thank you for your kind words about our resort and for sharing them here.

We are so happy to hear that your expectations were exceeded from the moment you stepped foot at the resort up until your departure.

Thank you for your valuable comments and we look forward to welcoming you back to your home-away-from-home here in paradise. Our team will be at peased to see this comment.

Sincerely,
Madeline Peña
Customer Care
Majestic Resorts.
joannaR8271XQ
评论日期 13 Giu 2024
Muy agradecida de la experiencia
Muy bien.
Feliz, Indira, Jenny, Marilania son muy amable y trabajadora. Un placer de tenerlos disponible cuando nos asistieron con 27 de nos amigos Constantes con las bebidas
Xoxoxoxooxixoxxoxixoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoox
Dear Valued Guest,

Please allow us to personally thank you for your kind words about our resort and for sharing them here.

We are very happy to know that your expectations were exceeded from the moment you set foot in the resort until your departure. It is exceptional to us that your expectations and your experience were truly memorable and are what we strive for, and we are proud to know that we have achieved our goal for you.

We hope to see you many more times for even more excellent vacation experiences.

Sincerely,
Madeline Peña
Customer Care at Majestic Resorts.
G8361NKkarinep
评论日期 08 Giu 2024
Voyage mère fille réussi
Je suis a mon 2e voyage a Punta Cana avec la chaine Majestic. La première fois je suis aller au Mirage avec mon époux en amoureux et tout était parfait note de passage 100% Cette fois ci voyage avec ma fille , qui a des allergies alimentaires au Élégance. Note 90 % . Belle accueil et ma fille et ses allergies alimentaires tout de suite pris en charge. J'avais envoyé un courriel a la direction avant. L'équipe des cuisine nous accueil et nous rassure dès notre arrivée. Nous sommes présenter a la cheffe NIEVES, qui nous donne son contact sur whats app et qui nous remets une lettre en espagnol a montré au staff. On nous explique que nous allons être pris en charge et c'est le cas. NIEVES a facilité et rendu notre voyage confortable et beaucoup.plus facile. Elle a été a notre écoute, nous a repondu rapidement et surtout nous a fait des repas particulier dans une cuisine a part selon nos demandes. Elle a éte fabuleuse. Même au départ le matin elle nous a apporté un lunch pour la route sans que nous demandions. Pour nous ceci a fait toute la différence pour ce premier voyage dans le sud a ma fille. Pour le reste, Nous avions le format club adultes seulement, chambre jaccuzi vu sur la mer. La chambre était sobre et propre. La vue et les lieux physiques sont magnifiques. La plage bien entretenue et il y a une place de réservé pour ceux qui ont le format club. La nourriture fut bonne, abondante et plusieurs choix. Pour nous l'Élégance fut un peu moins bon au niveau du service d'entretiens ménager qui a pris plus d'une heure a venir alors que j'avais mentionné que ma fille a été malade et aussi un peu de délais avec le room service. Cependant les gens sont gentils, avenant et répond bien a nos besoins. Nous avions un butler aussi très agréable Gabriel qui nous a aider avec les enjeux de santé de ma fille. Beau voyage je recommande fortement cependant si vous avez les moyens je privilègerais le Mirage. Prends note que le Mirage, la clientèle est plus agée. Dernier détails nous avons eu une gratuité au spa vu notre 2e visite avec la chaine, trèa apprécié.
Cher invité,

Permettez-nous de vous remercier personnellement pour vos gentils mots sur notre complexe et pour les partager ici sur Tripadvisor.

Nous sommes vraiment honorés que vous ayez choisi Majestic pour vos récentes vacances. Nous tenions à vous remercier d’avoir pris le temps de partager vos commentaires positifs concernant votre récent séjour chez nous.

Nous serions très heureux de vous accueillir à nouveau et de rendre votre prochain séjour absolument majestueux.

Sincèrement
Madeline Peña
Customer Care at Majestic Resorts.
feriasLondres
评论日期 03 Giu 2024
100% recomendable
Lo mejor como hotel lejos es el lobby. Es realmente imponente.
La comida y bebida en general del lugar. Es recomendable ir al buffet a las 19-20hs para aprovechar la gran variedad de platos.
Además, la predisposición de las personas que atienden.
Las habitaciones están muy bien, la lógica del baño no tanto.

En el bar de playa fueron excelentes: Bartenders: Yonkerlin, Yokerly, Erick, Marcos y Leonardo. En el servicio de playa: Martha .
En lobby bar también excelentes: Miguel Angel, Roberto, Manuel y Yaneri.
En el buffect flavors : Antony y Benjamín. También excelente el equipo de personas que realizaban los distintos peces y/o mariscos a la plancha cada noche.
En el sport bar: Joel también un fenómeno.
Dear Valued Guest,
Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.
We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.
We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.
Sincerely,
Cynthia Lebron
Customer Care at Majestic Resorts
Adventurer2125
评论日期 02 Giu 2024
Horrible habitaciones y limpieza
Mi nombre es Liliana, estuve en el hotel de Mayo 25 a Junio 1, 2024, esta fue nuestra tercera estancia en el hotel, y ha sido la experiencia mas horrible, el hotel esta en malas condiciones, losas en la piscina rotas, las habitaciones deteriodadas , la madera de los marcos de las puertas podridos, el baño sucio, el cubre cama estaba sucio. No me senti a gusto, pues como les mencione la habitacion estaba horrible y no me dieron la opcion de cambiarme, aun habiendo sido un cliente repetidor. El año pasado el hotel estuvo supuestamente en reparacion y no vi ninguna mejoria. Gracias
Estimada huesped,
Gracias por compartir sus comentarios acerca de su reciente experiencia en Majestic Resorts.
Pedimos disculpas por hacer su estadía tan desagradable y queremos asegurarle y a otros futuros huéspedes que todos sus comentarios serán cuidadosamente analizados para tomar las acciones apropiadamente correctas en cada caso.
Una vez más, nos gustaría darle las gracias por su crítica y esperamos darle la bienvenida de nuevo a Majestic Elegance. Estamos muy seguros de que nuestro magnífico equipo será capaz de cambiar sus impresiones de nuestro fino complejo.
Saludos,
Jessica Matos
Customer Care
983xiomaraa
评论日期 31 Mag 2024
Los duros
Excelente servicio de parte de Ambar, Katty y Gary en el Piano bar del lobby. Son los duros con la atención al cliente y los tragos deliciosos.
Amber es la mejor en mixiologia con unos tragos autenticos dominicanos, si los visitan pidan el dominican mule..
Nuestros mayordomo Dario muy atento y servicial siempre dispuestos a complacer nuestras necesidades.
Demasiado DUROS!!
Dear Valued Guest,
Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.
We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.
We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.
Sincerely,
Cynthia Lebron
Customer Care at Majestic Resorts
813rudolfh
评论日期 24 Mag 2024
Sehr Empfehlenswert
freundliche Bedienung schöne Wetter, saubere Anlage günstige Preise abwechslungsreiche Essen saubere Zimmer allgemein würde ich sagen, ist jeder Cent diese Urlaubsreise wert würde ich jeden empfehlen. Natürlich geh ohne Kinder reisen wollen.
Good afternoon,
Dear Mister Rudolf.

Thank you for your beautiful comment about our resort in pPuntaCana.
We appreciate the time and effort you made to let our community know about youer experience.
We hope to see you soon in our beautiful Dominican republic.

Greetings
Jessica Matos
from Customer Care
Majestic Resorts Punta Cana
M_fernandariveras
评论日期 24 Mag 2024
Excelente lugar
Excelente estancia, la calidez de su gente en todos los lugares, desde la recepción, camareros en especial Juan excelente mi atento a los detalles más mínimos, bartenders como Jenny que se preocupan por consentirte con lo que quieras consumir, restaurantes como Sammy y Hansel que siempre estuvieron al pendiente y en general sin mencionarlos porque son muchos nombres todo este equipo humano del hotel son geniales, muy cordiales, te hacen sentir súper confortable y como en casa
Dear Valued Guest,
Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.
We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.
We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.
Sincerely,
Cynthia Lebron
Customer Care at Majestic Resorts
LucNath
评论日期 22 Mag 2024
Semaine de rêve
Nous sommes allés au Majestic Elegance pour la première fois, après être allés plusieurs fois au Majestic Mirage. Nous devons dire que le Majestic Elegance n’a rien à envier au Mirage et que nous avons grandement apprécié ce Resort! La différence est dans le service attentionné du personnel. Autant au buffet, au restaurant qu’au bar, le personnel était aux petits soins pour nous! Robin, Santa, Adriana, Joël, José ont fait en sorte que nous ne manquions jamais de rien! Une mention spéciale pour Henry Diaz, qui a surpassé, et de loin, tous les autres Butler que nous avons eus dans un tout inclus! Nous y retournerons bientôt, c’est certain!
Dear Valued Guest,
Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.
We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.
We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.
Sincerely,
Cynthia Lebron
Customer Care at Majestic Resorts
DayTrip59359197806
评论日期 17 Mag 2024
" À l'an prochain "
Accueil chaleureux. Très grand complexe avec des installations impressionnantes. Réception, lobby à couper le souffle ainsi que la grande salle de spectacle entourés de plans d'eau et de fontaines avec dans celles-ci des sculptures magnifiques.

Les jardins tant intérieurs qu'extérieurs sont luxuriants et entretenus avec grande minutie. Les chambres propres et confortables. Nous avons eu la chance d'avoir Melvin, majordome, qui a très bien pris soin de nous et nous a gâtés à souhait. Lors de son congé Orlando a pris le relais (deux jeunes hommes charmants et sympathiques et qui ont répondu présents dès que nous avons eu besoin d'eux).

La nourriture tant au buffet qu'aux restaurants à la carte était excellente, chacun se démarquait par l'accueil, le service exceptionnel et la chaleur du personnel. Le service à la plage et au bar impeccable et divertissant.

Malgré les efforts du personnel pour s'adresser à nous en français voici une petite suggestion: installer sur votre portable l'application "traducteur de langue". C'est génial. Celui-ci nous permet de communiquer avec ce beau monde et d'abattre ainsi la barrière des langues.

Sincères félicitations à son Directeur et toute son équipe pour le choix de son personnel afin d'assurer la bonne marche de ce beau et grand complexe.

Merci à tous pour ce séjour inoubliable.

Marcel et Christiane
Dear Valued Guest,
Thank you for taking the time to share your feedback regarding your recent stay with us.
We have specifically noted your comments and would like to assure you that these are matters that we take very seriously. Our goal is to provide for each of our guests a fantastic visit and incredible memories and we regret that we did not accomplish this for you.
We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.
We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.
Sincerely,
Cynthia Lebron
Customer Care at Majestic Resorts
Relax03608967651
评论日期 14 Mag 2024
UN VRAI PARADIS, NOTRE 2e MAISON
Nous sommes allés au Majestic Elégance Club du 22 mars au 12 avril 2024 .C'est depuis 2010 que nous fréquentons les hôtels Majestic et le personnel nous mentionne qu'on fait partie de la famille. À l'arrivée on apprécie l'accueil chaleureux et le professionnel des employés. Peu importe où on se trouve dans l'hôtel, le service est impeccable et les employés font tout pour notre satisfaction et confort.
Bravo au Directeur général, Jose Maria Gutierrez, pour la gestion de cette belle équipe. Voici quelques noms des employés qui nous ont gâtés pendant notre séjour que ce soit au Buffet, aux Restaurants ou ailleurs, on les apprécie tellement.
José, Mirian, Rosa Ana, Darianna, Yessica, Altagracia, Darleny, Victor, Cesar, Santiago, Rosmery, Yatreisi, Yojameli Richiez.

Notre chambre a été très bien entretenue aussi, par des employées très dévouées et notre majordome Modesto nous a offert un excellent service.
En ce qui concerne la plage, c'est absolument magnifique et bien entretenue.
Nous vous aimons tous et on espère de vous revoir encore l'an prochain en 2025.
Merci beaucoup à vous tous.

Danielle Danis et Gilles Tremblay
We are really honored that you chose Majestic for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.

It is a pleasure to know that you enjoyed our resort and that you appreciate it…We are so glad to know that our staff provided an excellent service.

We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic.

Sincerely,
Meybi Baez
Customer Care at Majestic Resorts
fsm160
评论日期 11 Mag 2024
bonne ambiance
j ai aime le lobby, les restaurants flavors et steak house , le casino , la rue commercante, le bar de plage sea and see, mais j ai mis 3/5 a cause de la chambre qui etait vieillote et sentait les egouts. le personnel d animation est excellent. dommage que les piscines soient cachees derriere la vegetation
Dear Valued Guest,

Thank you for taking the time to share your rating regarding your recent stay with us.
We regret that we did not make your visit with us as wonderful as you would have hoped and we are eager to correct and improve what we can.

We would like to extend our sincere apologies for the shortcomings you experienced.

Sincerely,

Cynthia Lebron
Customer Care at Majestic Resorts
590kathib
评论日期 29 Mar 2024
Traumurlaub ohne Kompromisse
Urlaub gewünscht, wo es an nichts fehlt ?
Dann seid ihr hier genau richtig.
Top Lage am weißen Sandstrand und türkisfarbenen Meer, liebevoll gepflegte Anlage, mit verschiedenen Pools (Familie aber auch 18+ Areas für Ruhe), Liegen und Baldachinbetten inklusive.
Essen frisch und vielfältig, Frühstücken am Meer mein persönliches Highlight.
Das Personal ist äußerst bemüht und freundlich, die Zimmer großzügig.
Es hat uns an nichts gefehlt, in diesem Traumurlaub 🙏🏼
Dear Valued Guest,
Thank you sincerely for your compliments on our resort. We're delighted to hear you enjoyed your stay.

We are proud of our gorgeous grounds, facilities and services offered throughout the resort and we are always looking to improve and exceed the expectations of our guests.

It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable.

Sincerely,

Natacha Pérez
Customer Care, At Majestic Resorts
656dunjav
评论日期 29 Mar 2024
super
Die Bedienung an der Poolbar war exzellent. Namentlich möchte ich Ismael Caspillo und Wallian erwähnen, welche stets für Unterhaltung und köstliche Drinks sorgten.
Die Hotelanlage ist sehr gross, bietet viel Abwechslung mit verschiedenen Pools und Unterhaltungsmöglichkeiten und hat einen wundervollen Strand.
Dear Valued Guest,

Our objective is to provide exceptional vacation experiences for all our guests and we are pleased to see that our staff went above and beyond to ensure you had a wonderful and memorable stay with us.

We hope to see you many more times for even more splendid vacation experiences.

Sincerely,

Natacha Pérez
Customer Care, At Majestic Resorts
Konrad1955
评论日期 14 Mar 2024
Traumhaft schöner Urlaub
Heuer waren wir bereits zum 10. Mal in diesem wunderschönen Hotel und wir haben es nicht bereut. Jeder Tag war einfach traumhaft schön. Unser Butler Santiago hat sich wieder sehr rührend darum bemüht, unsere Anfragen und Wünsche so rasch als möglich zu erledigen. Das Personal war sehr freundlich und hilfsbereit. Dem verantwortlichen Koch bzw. Köchen möchten wir ein Lob aussprechen - das Essen schmeckt ausgezeichnet gut. Die Auswahl an Getränken an den Bars ist unendlich groß. Jeden Vormittag waren wir am Golfplatz und Nachmittags hielten wir uns im Clubbereich am Strand auf. Und da arbeiten Maxima, Angelina, Santa, Joel und Marilannia - alle super freundliche, fleißige und hilfsbereite Mitarbeiter.
Unser Dank geht auch an den General Manager Mr. Jose Maria Gutierrez. Immer, wenn wir ihn in der Hotelanlage getroffen haben, haben wir ein paar nette Worte gewechselt.
Dear Valued Guest,
Thank you sincerely for your compliments on our resort. We're delighted to hear you enjoyed your stay.
We are proud of our gorgeous grounds, facilities and services offered throughout the resort and we are always looking to improve and exceed the expectations of our guests.
It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable.

Sincerely,

Natacha Pérez
Customer Care, At Majestic Resorts
416yvesk
评论日期 08 Feb 2024
Majestic Elegance Punta Cana
Die Mitarbeiter waren alle samt nett, freundlich und immer um das Wohl der Gäste bemüht. Besonders Fennis und Francisca von der Poolbar zu denen wir engeren Kontakt hatten waren ausgesprochen lieb und zuvorkommend. Strand war super und das Essen lecker und abwechslungsreich.
Dear Guest,
Thank you for sharing this glowing review of your recent holiday experience at Majestic Mirage Resort.

It is a pleasure to know that you enjoyed our resort and that you appreciate it…We are so glad to know that our staff provided an excellent service.

It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable.

Sincerely,

Natacha Pérez
Customer Care, At Majestic Resorts
Carunch
评论日期 08 Gen 2023
Sigg Caro Angelo La Rosa Maria
Siamo stati in questo resort per le vacanze di natale e fine anno 2022.
Il resort è stupendo, anche se necessiterebbe di un restyling,ottima cucina variata e prodotti freschissimi, la carne è ottima.Personale sempre sorridente e disponibile,un ringraziamento particolare a:Stefany Fernandes,Arisledy, e il barman del ristorante Asado. Un grazie anche all 'animatore Rey e tutta l'equipe.
Ci ritorneremo sicuramente, un saluto affettuoso.

Maria e Angelo Caro.
Dear Angelo,

Thank you for taking the time to share your rating regarding your recent stay with us.

We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.

We hope to see you many more times for even more excellent vacation experiences.

Sincerely,

Nathalie Montero
Customer Care at Majestic Resorts
Decafork
评论日期 09 Gen 2022
Fantastico
Limited Gourmand

Abbiamo cenato in questo ristorante con specialità francesi situto all'interno del resort Majestic.
Il servizio é stato eccellente davverò gentili ed ospitali!
Ci hanno fatto trovare un tavolino bellismo con il vino richiesto il giorno precedente.
Il cibo era molto buono!
Complimenti sopratutto a tutto lo staff.
Dear Decafork,

On behalf of all the staff here at Majestic Elegance, I would like to thank you for having chosen us for your stay in Punta Cana.

Your comments encourage us to keep giving the best of us since it is proof that we are achieving our main goal which is to make the best of all our guest's vacations.

We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic.

Sincerely,

Scarlet Montalvo
Customer Care
Majestic Resorts

JoFrancesi
评论日期 11 Nov 2019
Buon rapporto qualità prezzo. Sicuramente migliorabile
Abbiamo trascorso in questo resort la prima settimana di maggio. Il resort è molto carino, camere ampie spaziose e pulite. Qualità del cibo buona e personale piuttosto gentile e attento, tranne i ragazzi che lavorano nei bar esterni. Loro sono piuttosto scontrosi e poco accoglienti.
I ragazzi dell’animazione sono simpatici e poco invadenti, ma avrei preferito un po’ di musica e attività in più.
Per quanto riguarda il mare è stato sempre piuttosto mosso, ma in generale il mar dei Caraibi non è calmo, c’è sempre un po’ di vento.
Diciamo che non lo sconsiglio come sconsiglio, ma sicuramente se tornassi indietro andrei proprio in un’altra zona dei Caraibi.
Dear JoFrancesi,

Firstly, I would like to thank you for sharing your experience here on Tripadvisor.

It is a pleasure to know that you enjoyed our resort and that you appreciated our beautiful facilities and installations, we are proud of our gorgeous grounds, facilities and services offered throughout the resort and we are always looking to improve and exceed the expectations of our guests.

I would like to extend to you my apology for any inconvenience you experienced during your stay due to the level of service you received. It is very important to us that every guest receives star treatment from our staff and we are sorry to hear you didn't feel you were treated in this manner.

On behalf of all of us here at Majestic, we would deeply appreciate another chance to welcome you back. We will do everything in our power to make your next experience with us absolutely wonderful.

Warm regards,

Jose Maria Gutierrez
General Manager
Majestic Elegance
125angelan
评论日期 21 Lug 2018
Anniversario
Bellissima vacanza da ripetere!
Ottimo il servizio, il personale sempre sorridente e gentile, ti senti coccolato in ogni momento della giornata 😍
Non è un semplice resorts...!
Al Majestic Elegance al tua arrivo troveresti una persona che ti accoglie e ti seguirà per ogni tua esigenza per tutto il tempo che sarai in vacanza.
Ristoranti, punti di ristoro li trovi ovunque a partire dalle 6.00 del mattino fino a dopo la mezzanotte.
Vuoi fare sport? Perfetto!
Vuoi rilassarti con un dolce massaggio? Perfetto!
Tutto quello che desideri lo puoi trovare....😊
Il tutto in un contesto elegante e tranquillo...ti senti avvolto in un posto da sogno!
Dear Angela N,

Thank you so much for your wonderful words and for taking the time to tell the TripAdvisor community about your stay.

It is truly a pleasure for us to receive your impressions of this trip and we are so pleased to hear that you found it to be an enjoyable experience.

Your comments encourage us to keep giving the best of us, since it is proof that we are achieving our main goal which is to make the best of all our guests vacations.

We will be here, waiting for your next holiday in Majestic Elegance to, once again, make your vacation the very best.

Warm regards,

Vanessa Mercedes
Customer Care
Majestic Resorts
816beatriceg
评论日期 01 Mag 2018
Buono
Il posto e la posizione sono bellissimi, la pulizia è ottima e le camere sono davvero grandi.
I ristoranti sono di medio livello, quello in cui ho mangiato meglio è il buffet. Il personale è spesso scortese, soprattutto quello de ristorante di carne.
È un peccato perché invece altri sono molto cordiali e sorridenti.
La spiaggia è bellissima ma se non fate parte dell’elegance club in molte aree non potete andare mentre invece loro possono venire in quelle “normali”, quindi spesso in piscina non si trova posto e nemmeno in spiaggia.
L’animazione è buona e non troppo invadente.
Lo consiglio anche se alcuni punti sono da migliorare.
Dear Beatrice G,

Thank you for taking the time to share your feedback regarding your recent stay with us.

We are delighted to see that you enjoyed our comfortable room, cleanliness of our facilities and entertainments.

However, we regret that you didn’t find all food to your satisfaction. Please be assured that we have specifically noted your comments and brought them to the immediate attention of the Executive Chef and Food & Beverage Manager for review and improvement.

In regards to your experience with some of our staff members, we would like to first and foremost apologize if at any point you felt you weren't treated with the utmost respect and courtesy. Please be assured that this is a matter that we take very seriously as we follow very strict procedures throughout our resort.

Once again, thank you for your valuable comments as it is mainly through guest comments that we become aware of improvements that can be made and this constantly drives us to excellence.

Warm regards,
 
Juan Cabrera
Customer Care
Majestic Resorts
☝️ 每条评论代表一位 Tripadvisor 成员的个人意见,不代表 Tripadvisor LLC 或 MeTour.it 的观点。Tripadvisor 根据行业领先的可靠性和安全标准对评论进行检查。更多信息请访问 Tripadvisor 网站。在 MeTour.it 上此页面发布的评论总数可能少于 Tripadvisor 上显示的数量。这是因为我们只选择最新的 15 条评论,并且不包括那些非本站支持语言的评论。
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