Mangia's Pollina Resort, nestled in 40 hectares of natural parkland, offers a breath-taking view: mountains stretching as far as the eye can see; the Rocca di Cefalù, a fascinating place with its important historical traces, and lastly, the beautiful, wild and authentic Aeolian Islands.

The tourist tax, amounting to €3,50 per person per night, must be paid directly at the hotel.
选择您的房间

Standard Double Room

Air conditioning
Bidet
Board games/puzzles
Entire unit wheelchair accessible
Heating
Inner courtyard view
Private bathroom
Refrigerator
Shampoo
Shower
Toilet
Towels
TV
容量: 2 成人, 2 孩子
最多客人人数:2
Large Double1 Large Double151-180cm

Standard Double Room with Sea View

Air conditioning
Bidet
Board games/puzzles
Entire unit wheelchair accessible
Heating
Private bathroom
Refrigerator
Shampoo
Shower
Toilet
Towels
TV
View
容量: 2 成人, 2 孩子
最多客人人数:2
Large Double1 Large Double151-180cm

Superior Double Room

Air conditioning
Bidet
Board games/puzzles
Entire unit wheelchair accessible
Heating
Inner courtyard view
Private bathroom
Refrigerator
Shampoo
Shower
Toilet
Towels
TV
容量: 2 成人, 2 孩子
最多客人人数:2
Large Double1 Large Double151-180cm

Superior Double Room with Sea View

Air conditioning
Bidet
Board games/puzzles
Heating
Private bathroom
Refrigerator
Shampoo
Shower
Toilet
Towels
TV
View
容量: 2 成人, 2 孩子
最多客人人数:2
Large Double1 Large Double151-180cm

Suite Quadruple

Air conditioning
Bidet
Board games/puzzles
Heating
Inner courtyard view
Private bathroom
Refrigerator
Shampoo
Shower
Toilet
Towels
TV
容量: 4 成人, 4 孩子
最多客人人数:4
Large Double1 Large Double151-180cm

Deluxe Double Room

Air conditioning
Bidet
Board games/puzzles
Heating
Inner courtyard view
Private bathroom
Refrigerator
Shampoo
Shower
Toilet
Towels
TV
容量: 2 成人, 2 孩子
最多客人人数:2
Large Double1 Large Double151-180cm

Deluxe Double Room with Sea View

Air conditioning
Bidet
Board games/puzzles
Heating
Private bathroom
Refrigerator
Shampoo
Shower
Toilet
Towels
TV
View
容量: 2 成人, 2 孩子
最多客人人数:2
Large Double1 Large Double151-180cm

Standard Triple Room

Air conditioning
Bidet
Board games/puzzles
Heating
Private bathroom
Refrigerator
Shampoo
Shower
Toilet
Towels
TV
容量: 3 成人, 4 孩子
最多客人人数:3
Large Double1 Large Double151-180cm

Superior Triple Room

Air conditioning
Bidet
Board games/puzzles
Heating
Inner courtyard view
Private bathroom
Refrigerator
Shampoo
Shower
Toilet
Towels
TV
容量: 3 成人, 4 孩子
最多客人人数:3
Large Double1 Large Double151-180cm

Superior Triple Room with Sea View

Air conditioning
Bidet
Board games/puzzles
Heating
Private bathroom
Refrigerator
Shampoo
Shower
Toilet
Towels
TV
View
容量: 3 成人, 4 孩子
最多客人人数:3
Large Double1 Large Double151-180cm

Deluxe Triple Room

Air conditioning
Bidet
Board games/puzzles
Heating
Inner courtyard view
Private bathroom
Refrigerator
Shampoo
Shower
Toilet
Towels
TV
容量: 3 成人, 4 孩子
最多客人人数:3
Large Double1 Large Double151-180cm

Deluxe Triple Room with Sea View

Air conditioning
Bidet
Board games/puzzles
Heating
Private bathroom
Refrigerator
Shampoo
Shower
Toilet
Towels
TV
View
容量: 3 成人, 4 孩子
最多客人人数:3
Large Double1 Large Double151-180cm

Superior Quadruple Room

Air conditioning
Bidet
Heating
Private bathroom
Refrigerator
Shampoo
Shower
Toilet
Towels
TV
容量: 4 成人, 4 孩子
最多客人人数:4
方面:26 m2
Double1 Double

Deluxe Quadruple Room

Air conditioning
Bidet
Private bathroom
Refrigerator
Toilet
Towels
容量: 4 成人, 4 孩子
最多客人人数:4
方面:26 m2
Single2 Single
提供的服务 Mangia's Pollina Resort
Nightclub/DJ
Street parking
Non-smoking rooms
Tennis court
Beachfront
Heating
Outdoor furniture
Garden
Sun terrace
Shared lounge/TV area
Designated smoking area
Beach
Darts
Windsurfing
Table tennis
Canoeing
Tennis equipment
Private beach area
Kids' club
Board games/puzzles
Indoor play area
Kids' outdoor play equipment
Kid meals
Kid-friendly buffet
Fruits
Sun loungers or beach chairs
Sun umbrellas
Stand-up comedy
Themed dinner nights
Live music/performance
Aerobics
Infinity pool
Pool with view
24-hour front desk
Air conditioning
要知道...
Contrada Rais Gerbi - 90010 Pollina (PA), 90010 Finale, Italy
都市: Finale
地区: Sicily
(IT) Italia
Check-in 给她 16:00
Check-out 直到 10:00
接受的卡
AXMCVI
☝️ 当地货币:   € (EUR)   Euro
☝️ 时区:   Europe/Rome
Mangia's Pollina Resort 接受特殊要求。在下一步中添加它们!
FAQ 常见问题
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    价格根据各种因素而有所不同,这些因素可能是季节、一周中的哪一天、酒店的入住状况、促销活动、城市中的特定展会等。要查看价格,建议是输入您的住宿日期并进行自己的比较。
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  • 我如何取消或更改我的预订?
    很简单,使用您的凭据进入客户区,然后您可以修改或取消您的预订。请记住,更改日期或取消退款请求取决于您在预订时选择的房价。
  • 我可以将我的预订转让给其他人吗?
    对于此请求,请直接联系酒店,酒店可能有这方面的具体政策,或者可能需要有关您想要将预订转给的人员的更多信息。
  • 我如何获得预订方面的帮助?
    使用您的凭据进入客户区域,然后您可以联系我们,或者通过我们的联系表格写明您的预订号码和联系请求的原因。我们建议您还留下一个电话号码,以便在需要时可以联系到您。
  • 是否需要在现场直接支付税费、当地费用或额外费用?
    它们通常会在属性表中明确注明,或在预订阶段添加,具体取决于当地法规或设施的政策。但即使没有明确说明,也可能会要求直接向酒店支付房价中未包含的任何旅游税、当地费用或额外费用。建议您在预订或通过我们的联系表写信给我们之前仔细阅读所有内容。
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    为了将我们的建议与 TripAdvisor 提供的评论联系起来,我们使用自动搜索算法。尽管我们尽了最大努力,这个系统有时也可能会发现错误的建议。虽然我们尽一切努力避免此类错误,但我们想指出,我们不对这些自动链接导致的任何不准确之处承担责任。
    我们还进行手动检查以纠正发现的任何错误,并不断努力改进算法。如果您发现错误,请通过 info@metour.it 向我们报告,以便我们及时干预并进一步改进我们的服务。
     
    我可以在 MeTour.it 的“目的地”部分找到什么类型的旅游指南?
    在MeTour.it的“目的地”部分,您将找到有关意大利主要艺术城市、欧洲各国首都、意大利最美丽的村庄、鬼村和世界主要旅游目的地的详细指南。每份指南都提供有关景点、当地文化、推荐住宿的信息以及如何充分利用您的旅行的建议。

    如何使用目的地指南来计划我的行程?
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    目的地指南是否定期更新?
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    我可以在目的地指南中找到有关当地活动的信息吗?
    肯定!目的地指南还包括有关当地活动、假期、集市和活动的信息,可以丰富您的旅行体验。有关更多详细信息,请参阅每个指南中的“活动”部分。
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    我如何利用旅行创意来计划我的假期?
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    这些旅行创意也适合独自旅行者吗?
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    我如何知道目的地是否可以安全旅行?
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    我可以在一次预订中合并多项服务(住宿、活动、交通)吗?
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    MeTour.it 接受哪些付款方式?
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    我如何在 MeTour.it 上获得折扣或特别优惠?
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    我们的合作伙伴采取了哪些抗新冠安全措施?
    我们的合作伙伴遵循严格的抗新冠病毒安全协议,包括定期消毒和保持社交距离。您可以在个人住宿和活动表中找到具体详细信息
  • Covid 19 预订/取消/日期变更/退款:
  • 对于预订,我们建议您牢记与冠状病毒 (COVID-19) 相关的风险和相关政府措施。如果您预订的房价不“灵活”或“不可取消”或“不可更改”,则您可能无权在取消或退款时获得退款。任何取消或更改日期的请求将根据预订时选择的房价政策和任何消费者保护法进行处理。在这样的不确定时期,MeTour 建议以允许免费取消或更改日期的价格进行预订,这样,如果您必须更改计划或出现限制,您可以在结构规定的截止日期之前免费取消。
 
  • Covid-19:旅行限制和建议
    MeTour 鼓励其合作伙伴对 Covid-19 大流行采取谨慎的预防政策,通过严格的卫生和控制协议来推广这些建筑,并通过阻止对那些受影响特别严重的建筑或地点的预订来监测任何传染情况。然而,由于我们无法直接干预独立于 MeTour 的建筑,因此建议在预订和到达建筑之前检查是否有旅行限制。事实上,只有出于特定原因才可以批准旅行,特别是出于旅游目的的旅行可能不会被允许。我们建议您访问目的地世界各国的政府网站、WHO(世界卫生组织)和地方政府机构的网站、官方信息网站,以及最后但并非最不重要的预订设施的网站。 。 MeTour 不对上述网站的内容负责,但建议尽可能查阅最新的新闻。
特殊需求
特殊需求
来自 XXX 的 Mangia's Pollina Resort
☝️ 有特殊需要的人使用设施的信息由设施直接提供,或从其网站或官方来源获得。如需更多信息,我们建议您直接与我们联系。
TripAdvisor
Travelers Choice
4.5
出色的
TripAdvisor
2.366 评论
#1 of 1 hotels in Pollina
地点
睡眠质量
客房
服务
品质
清洁度
U7609FHannac
评论日期 14 Lug 2024
Ritornerò sicuramente
Ho trascorso un fine settimana fantastico.Mi sono trovata in un ambiente paradisiaco in particolare al tramonto.lo consiglierò a tutti i miei amici e parenti.Mi complimento con tutto il personale ma in particolare con Eleonora che l'ho incontrata più volte in giro per la struttura ed è molto simpatica.spero di ritornare al più presto.grazie di tutto
leonardodE527DY
评论日期 14 Lug 2024
Pollina resort, bello ma da rivedere qualcosa.
Quarta volta in questo resort, e questa volta per 2 settimane.Mare meraviglioso, panorami e tramonti sulle Eolie unici, la struttura riguardo al verde è curata e ben tenuta, così come la spiaggia con un grande bar, in cui poter pranzare, e il personale gentile e disponibile, il servizio salvataggio e gestione della piscina è della spiaggia impeccabile, con a capo Andrea, sempre presente e pronto a risolvere qualsiasi problema così come Mauro , Rosario e tutti gli altri.
All’accoglienza si viene aiutati con i bagagli , sia in entrata che in uscita, un complimento particolare per Cecilia e Serena.
Camere pulite e servizio eccellente, nella nostra zona, Fiordaliso, la signora Angela è stata eccezionale, sia nel suo lavoro che nella disponibilità ad accontentare le nostre richieste.
Un grazie a Fabiola del bar centrale, sempre disponibile e sorridente.
Rispetto agli anni passati, la qualità del ristorante principale, Perseo è totalmente cambiata, nuovo personale in cucina con grande esperienza, ha colmato una grande lacuna, ottima sia colazione che cena, complimenti al manager del settore Marco, davvero un salto di qualità.
VENIAMO ALLE DOLENTI NOTE, ogni anno il prezzo sale giustificando a noi clienti affezionati che avviene per migliorare i servizi, e può anche starci, il problema è che poi chi prenota a gennaio/febbraio, paga di più, con L’aspettativa che quanto dichiarato, bambini non più gratis e sconti nei fine settimana, venisse rispettata, invece nei fine settimana promozione bambini gratis e sconti, ed ecco che dal venerdì alla domenica dalle possibili 5 stelle si scende a 3, con la voglia di chi come noi ha speso una cifra, di scappare e chiudersi in camera.
Un orda di maleducati, per ambedue i fine settimana che sono stato nel resort, ha invaso piscina(piccola e insufficiente per un resort che può ospitare 800 persone) spiaggia e spazi comuni , grida, sporcizia, cestini dei rifiuti intorno alla piscina maleodoranti perché pieni di pannolini sporchi, tuffi, grida , maleducazione, ed i poveri addetti al salvataggio, visto con i miei occhi, minacciati è quasi malmenati, OTTIMO signori Mangia’s la vostra politica acchiappa soldi dei fine settimana, annulla totalmente quello che i vostri meravigliosi dipendenti fanno nei cinque giorni feriali.
Ritengo poco rispettoso nei confronti di chi come me, ormai da anni , viene li spendendo cifre riguardevoli, essere costretto dai vostri saldi del fine settimana a vivere queste esperienze.
Un consiglio, traferite in altra zona, quelle piante coi fiori gialli che ci sono lungo il percorso davanti al ristorante che porta al mare, sono un covo di calabroni, che per me che cammino con una fiala di adrenalina per eventuali punture può essere micidiale, ho visto tantissime persone scappare e rifugiarsi nel ristorante per non essere assalite dagli insetti.
Gentile Ospite,
la ringraziamo per aver condiviso la sua esperienza con noi e per aver dedicato del tempo a scrivere una recensione.

Siamo davvero felici che abbia trascorso un soggiorno fantastico presso la nostra struttura.
Siamo lieti che abbia apprezzato la disponibilità e la cordialità del nostro personale. Il loro impegno e la loro passione per il loro lavoro sono fondamentali per creare un'atmosfera accogliente e piacevole per i nostri ospiti.
Il suo feedback è per noi molto importante e ci permette di capire dove possiamo migliorare.

Per noi, la qualità del servizio è un valore fondamentale. Crediamo che ogni ospite meriti di vivere un'esperienza impeccabile e memorabile presso la nostra struttura.

Ci auguriamo di poterla accogliere nuovamente in uno dei nostri Mangia's Resort!

Cordiali Saluti,
Giosuè Miceli
General Manager
massimilianocT1742GS
评论日期 14 Lug 2024
Posto incantevole
Siamo stati una settimana a luglio, posto meraviglioso ben curato, personale eccezionale, animatori del mini club bravissimi, Marco, Maria Pia e tutti gli altri fantastici. Sarebbe stato gradito qualche spettacolo serale in più, i ragazzi dell'animazione e ludmilla hanno allietato le serate nostre e dei nostri ragazzi
Gentile Ospite,
la ringraziamo per aver condiviso la sua esperienza con noi e per aver dedicato del tempo a scrivere una recensione.

Siamo davvero felici che abbia trascorso un soggiorno fantastico presso la nostra struttura.
Siamo lieti che abbia apprezzato la disponibilità e la cordialità del nostro personale. Il loro impegno e la loro passione per il loro lavoro sono fondamentali per creare un'atmosfera accogliente e piacevole per i nostri ospiti.
Il suo feedback è per noi molto importante e ci permette di capire dove possiamo migliorare.

Per noi, la qualità del servizio è un valore fondamentale. Crediamo che ogni ospite meriti di vivere un'esperienza impeccabile e memorabile presso la nostra struttura.

Ci auguriamo di poterla accogliere nuovamente in uno dei nostri Mangia's Resort!

Cordiali Saluti,
Giosuè Miceli
General Manager

General Manager
910mariad
评论日期 13 Lug 2024
Ok overall but needs improvement
We visited this hotel this week and we were a group of 6 adults and 1 baby. We had half board and booked three standard rooms.

Pros:
- The resort is very nice overall. Well kept, clean and very calming.
- Breakfast and dinner buffets had a lot of options for everyone and varied every day.
- Waiting staff at buffet and bars were very nice.
- Pool area was kept clean and water was a nice temperature.
- Cocktails at the bar were nice.

Cons:
- Check in and checkout process was an utter nightmare. Check in took 1 hour and 15 minutes. We paid for early check in, so that took away from extra time we paid to use amenities. I appreciate the lady at desk was new but in these instances a manager needs to supervise. Checkout was at 10am for every guest so when we turned up at reception at 9.45 there were so many people queuing up. Checkout really should be a keys drop but they had to charge every guest the tourist tax so that took a while. That also caused a jam of cars at the front as everyone was loading their bags at the same time with no staff coordinating the situation. It was just a total mess. We were also not informed that we could have checked out the night before which would have saved us a lot of time.
- Out of the three standard rooms, two were a decent size and had a small balcony and one was literally a hole with a small window. Felt claustrophobic and the tv didn’t work properly.
- Air con and bedside lamp didn’t work in one of the rooms even after one of the staff attempting to fix it
- You only have ONE beach towel for the entire stay and if you want a new one you have to pay 5EUR. This was insane as our room didn’t have a balcony so our towels were still wet and smelly from the day before.
- The children’s pool is located down a slope that you then you need to walk back up. Not the best if you’re carrying a pushchair, pregnant or have a disability, so we didn’t end up going.
- We called days before our stay to add the all inclusive option as with half board you only get water. We were told by Tetiana that it wasn’t possible. We then found out half the people in the resort had all inclusive and we had to pay an extortion for every single drink we purchased during our stay. We would have happily given the resort more money but they weren’t interested clearly! We were told at reception that the all inclusive package could only be booked via head office. We sent multiple emails, tried to call and tried to book in on the website but it was impossible so would be great if they provided an option to upgrade at the resort which most hotels offer.
- We saw at checkout they had padel lessons and sound baths that you could purchase during your stay. These activities are not advertised or promoted by any staff so you won’t know they’re happening. Once again we would have happily paid for those but we just weren’t aware.
- There’s literally zero entertainment. If you’re looking for fun and activities this is not the place for you. Is quiet and after dinner your only option is to taxi or drive to Cefalù. Boring and quiet overall.

To summarise, we have been to many resorts and despite this was nice, clean and relaxing there are so many issues that need to be addressed to make the experience worth our while.
Dear guest,
thank you for sharing your experience with us and for taking the time to write a review.
His feedback is very important to us and allows us to understand where we can improve.
For us, quality of service is a fundamental value. We believe that every guest deserves to live an impeccable and memorable experience at our property.
We hope to welcome you again in one of our Mangia’s Resort !

Best regards,
Giosuè Miceli
General Manager
158meridithb
评论日期 10 Lug 2024
Don't miss dinner at Al Grano while there!
We had a wonderful stay at Mangia's Pollina. We especially enjoyed going to dinner at Al Grano on the property. Giuseppe and Davide were wonderful and always took such good care of our family ( we have 2 children who are picky eaters). The setting, food, and service were all outstanding.
Dear guest,
thank you for sharing your experience with us and for taking the time to write a review.
We are really happy that he spent a fantastic stay at our hotel and that he enjoyed the room, the services, the atmosphere.
We are pleased that you appreciated the availability and friendliness of our staff. Their commitment and passion for their work are fundamental to creating a welcoming and pleasant atmosphere for our guests.
His feedback is very important to us and allows us to understand where we can improve.
For us, quality of service is a fundamental value. We believe that every guest deserves to live an impeccable and memorable experience at our property.
We hope to welcome you again in one of our Mangia’s Resort !

Best regards,
Giosuè Miceli
General Manager
40pieroa
评论日期 09 Lug 2024
Pizza con amici
Sono stato in pizzeria Al Grano con amici ambiente fantastico , musica, servizio e soprattutto pizza ottima. Un grazie a Giuseppe e il suo staff cortese e premuroso,e un saluto a Nicasio il pizzaiolo. Consigliatissimo!!!!!!!!!! Torneremo
Gentile Ospite,
la ringraziamo per aver condiviso la sua esperienza con noi e per aver dedicato del tempo a scrivere una recensione.

Siamo davvero felici che abbia trascorso un soggiorno fantastico presso la nostra struttura.
Siamo lieti che abbia apprezzato la disponibilità e la cordialità del nostro personale. Il loro impegno e la loro passione per il loro lavoro sono fondamentali per creare un'atmosfera accogliente e piacevole per i nostri ospiti.
Il suo feedback è per noi molto importante e ci permette di capire dove possiamo migliorare.

Per noi, la qualità del servizio è un valore fondamentale. Crediamo che ogni ospite meriti di vivere un'esperienza impeccabile e memorabile presso la nostra struttura.

Ci auguriamo di poterla accogliere nuovamente in uno dei nostri Mangia's Resort!

Cordiali Saluti,
Giosuè Miceli
General Manager
robertomW5731GO
评论日期 08 Lug 2024
Bellissimo da rifare
Posto bellissimo pulito, personale molto qualificato, molto accoglienti complimenti per tutto
Stupendo
Da consigliare sicuramente
Bellissimo, relax puro

Complimenti a tutto lo staff ma in particolar modo ad ALESSIO che con la sua professionalità e gentilezza, ha reso il nostro soggiorno molto piacevole. Da rifare sicuramente grazie di tutto
Gentile Ospite,
la ringraziamo per aver condiviso la sua esperienza con noi e per aver dedicato del tempo a scrivere una recensione.

Siamo davvero felici che abbia trascorso un soggiorno fantastico presso la nostra struttura.
Siamo lieti che abbia apprezzato la disponibilità e la cordialità del nostro personale. Il loro impegno e la loro passione per il loro lavoro sono fondamentali per creare un'atmosfera accogliente e piacevole per i nostri ospiti.
Il suo feedback è per noi molto importante e ci permette di capire dove possiamo migliorare.

Per noi, la qualità del servizio è un valore fondamentale. Crediamo che ogni ospite meriti di vivere un'esperienza impeccabile e memorabile presso la nostra struttura.

Ci auguriamo di poterla accogliere nuovamente in uno dei nostri Mangia's Resort!

Cordiali Saluti,
Giosuè Miceli
General Manager
Vivi778099
评论日期 04 Lug 2024
Cadre magnifique et excellent séjour
Chambre spacieuse et très bien insonorisée. Ménage fait tous les jours sans problème.
Extérieurs magnifiques, piscines bars, plages… tout est très bien entretenu.
Service très bien également. Gentillesse des italiens, réactivité.
Restauration: petit dej très complet rien à redire et repas du soir très bon: plats italiens simples mais bien travaillés.
Très bonne surprise que cet hôtel, rien de décevant au vu des commentaires précédents.
Bravo!!!!!
Cher hôte,
Nous vous remercions d’avoir partagé votre expérience avec nous et d’avoir pris le temps d’écrire un avis.

Nous sommes vraiment heureux que vous ayez passé un excellent séjour dans notre Resort.
Nous sommes heureux que vous avez apprécié la disponibilité et la gentillesse de notre personnel. Leur engagement et leur passion pour leur travail sont essentiels pour créer une atmosphère chaleureuse et agréable pour nos clients.
Vos commentaires sont très importants pour nous et nous permettent de comprendre où nous pouvons nous améliorer.

Pour nous, la qualité du service est une valeur fondamentale. Nous croyons que chaque client mérite de vivre une expérience impeccable et mémorable dans notre établissement.

Nous espérons vous accueillir à nouveau dans l’un de nos Mangia’s Resort!

Cordialement
Giosuè Miceli
General Manager
198elainaj
评论日期 28 Giu 2024
Beautiful sunrise and sunsets 10/10
Rooms were spotless the most amazing sunrise and sunsets. The beach was beautiful and the lift was a great addition 👌 Staff were extremely helpful.
Our stay was fantastic from start to finish. In-house pizzara was delicious.
Lots of drinks on the beach ⛱️ Pool was beautiful.
I would definitely recommend 👌
Dear guest,
thank you for sharing your experience with us and for taking the time to write a review.
We are really happy that he spent a fantastic stay at our hotel and that he enjoyed the room, the services, the atmosphere.
We are pleased that you appreciated the availability and friendliness of our staff. Their commitment and passion for their work are fundamental to creating a welcoming and pleasant atmosphere for our guests.
His feedback is very important to us and allows us to understand where we can improve.
For us, quality of service is a fundamental value. We believe that every guest deserves to live an impeccable and memorable experience at our property.
We hope to welcome you again in one of our Mangia’s Resort

Best regards
Giosuè Miceli
General Manager
U2364CSjonathanb
评论日期 28 Giu 2024
Go to East coast of Sicily. Avoid North coast.
They only take authorised credit or debit card. No cash. Virgin Bank card not accepted. Few staff speak English, no Jet2 rep, no organised trips. Empty a lot of the time although two short Italian business conferences whilst I was there. Isolated, No local buses. If you go to Sicily go to the east side near Mount Etna.
Breakfast was good. Room was basic three star without view or outside area.
Dear guest,
We are pleased that you enjoyed the spaces and the Resort.
We are very sorry to learn that you did not find our services adequate to your expectations and that you had unpleasant situations in the room.
His feedback is very important to us and allows us to understand where we can improve.
For us, quality of service is a fundamental value. We believe that every guest deserves to live an impeccable and memorable experience at our property.
We hope to welcome you again in one of our Mangia’s Resort
Best regards
Giosuè Miceli
General Manager
Zia1160
评论日期 18 Giu 2024
HOTEL 4 ETOILES DE BASE
Beau resort avec de beaux jardin et une belle piscine. Chambre de type bungalow avec des portes qui ne ferment pas et une odeur d'humidité. Très calme. En revanche, personnel de réception inefficace. Le client doit appeler plus de trois fois, et ensuite se déplacer en personne, pour arriver à faire débloquer le coffre de la chambre.
Cher hôte,
Nous vous remercions d’avoir partagé votre expérience avec nous et d’avoir pris le temps d’écrire un avis.
Nous sommes désolés d’apprendre que vous n’avez pas trouvé nos services adaptés à vos attentes ainsi, des problèmes avec votre chambre pendant votre séjour.
Vos commentaires sont très importants pour nous et nous permettent de comprendre où nous pouvons nous améliorer.
Pour nous, la qualité du service est une valeur fondamentale. Nous croyons que chaque client mérite de vivre une expérience impeccable et mémorable dans notre établissement.
Nous espérons vous accueillir à nouveau dans l’un de nos Mangia’s Resort

Cordialement
Giosuè Miceli
General Manager
477fabiennen
评论日期 14 Giu 2024
Le coucher du soleil reste un moment inoubliable au Mangias
Hôtel époustouflant par sa situation, vue imprenable, jardins luxuriants, petit moins pour la restauration.

Les soins massages proposés sont atypiques, je vous les recommande, Dorotea, est une experte en la matière et vous libérera de toutes vos tensions.
Je vous recommande.
Chère 477fabiennen,
Nous vous remercions d’avoir partagé votre expérience avec nous et d’avoir pris le temps d’écrire un avis.

Nous sommes vraiment heureux que vous ayez passé un excellent séjour dans notre Resort.

Nous sommes heureux que vous avez apprécié la disponibilité et la gentillesse de notre personnel. Leur engagement et leur passion pour leur travail sont essentiels pour créer une atmosphère chaleureuse et agréable pour nos clients.

Vos commentaires sont très importants pour nous et nous permettent de comprendre où nous pouvons nous améliorer.

Pour nous, la qualité du service est une valeur fondamentale. Nous croyons que chaque client mérite de vivre une expérience impeccable et mémorable dans notre établissement.

Nous espérons vous accueillir à nouveau dans l’un de nos Mangia’s Resort!

Cordialement,

Giosuè Miceli
General Manager
Happiness68301912220
评论日期 11 Giu 2024
Muy recomendable!
Muy buen experiencia con Dorotea - un encanto, habla italiano y español. Muy atenta y focalizada donde hay puntos de dolor. Muy recomendable si estas un par de dias en el resort de Mangia's. Volveremos en el futuro. Muy buen masaje siciliano
Dear Sofia,
thank you for sharing your experience with us and for taking the time to write a review.
We are really happy that he spent a fantastic stay at our Resort.

His feedback is very important to us and allows us to understand where we can improve.

For us, quality of service is a fundamental value. We believe that every guest deserves to live an impeccable and memorable experience at our property.

We hope to welcome you again in one of our Mangia’s Resort!

Best regards,

Giosuè Miceli
General Manager

patrickpR9452PR
评论日期 09 Giu 2024
Great stay !
An incredible stay with some incredible people !! , we were welcomed by wonderful staff who arranged amazing excursions for us. I would like to highlight the excursion staff specifically as they aided us wirh everything !! Maria Antonietta and Stefania were so helpful and made the experience incredible for us !!! Cant wait to be back !
Dear Patrick,
thank you for sharing your experience with us and for taking the time to write a review.
We are really happy that he spent a fantastic stay at our hotel and that he enjoyed the room, the services, the atmosphere.
We are pleased that you appreciated the availability and friendliness of our staff. Their commitment and passion for their work are fundamental to creating a welcoming and pleasant atmosphere for our guests.
His feedback is very important to us and allows us to understand where we can improve.
For us, quality of service is a fundamental value. We believe that every guest deserves to live an impeccable and memorable experience at our property.
We hope to welcome you again in one of our Mangia’s Resort

Best regards
Giosuè Miceli
General Manager
stadelmannaco
评论日期 22 Mag 2024
Arnaque
Suite à notre séjour du 14 au 21 mai, je tenais à faire un commentaire sur l'établissement :
Si vous aimez
Les repas froids et façon industrielle ( surtout les desserts)
La non politesse du personnel (sauf les femmes de chambre)
Le traitement différent si vous payez vos consommations
Un seul bar sur l'ensemble du domaine ouvert
Aucune animation mais le prix reste identique
Lieu isolé (prévoir une voiture 🚗)
Service au self difficile (machines à café en panne tous les matins, un seul distributeur de vin )
Bref , un grand sentiment d'arnaque

Heureusement que l'endroit est beau.
Cher hôte,
Nous vous remercions d’avoir partagé votre expérience avec nous et d’avoir pris le temps d’écrire un avis.

Nous sommes désolés d’apprendre que vous n’avez pas trouvé nos services adaptés à vos attentes.

Nous prenons vos préoccupations très au sérieux et nous enquêtons déjà sur ces problèmes afin de les résoudre au plus vite.

Vos commentaires sont très importants pour nous et nous permettent de comprendre où nous pouvons nous améliorer.

Pour nous, la qualité du service est une valeur fondamentale. Nous croyons que chaque client mérite de vivre une expérience impeccable et mémorable dans notre établissement.

Nous espérons vous accueillir à nouveau dans l’un de nos Mangia’s Resort!

Cordialement
Giosuè Miceli
General Manager
Coastal16712304550
评论日期 14 Mag 2024
Hôtel avec vue magnifique mais c'est tout
l'hôtel est situé dans un cadre magnifique promontoire face à la baie plage piscine agréables
Par contre avant la saison les animations en soirée sont inexistantes sauf DJ vers 23h il doit se sentir seul !! En dehors du restaurant buffet les autres sont quasiment tous fermés
Que dire du restaurant buffet le petit déjeuner est très bien et la cuisine a du goût mais très peu de variétés dans les entrées sauf si on adore les crudités
Les plats sont corrects et répétitifs mais quasiment froid donc micro-ondes et la boisson en libre service rouge rosé blanc est chaude
Tant qu'au menu buffet le midi si en demie pension vous souhaitez déjeuner à l'hôtel c'est 30 EUR hors de prix pour le service proposé ...
Le all inclusif est très tres limité en lieu un seul bar et choix pas de soft et cocktails bas de gamme sauf à payer un mojito 10 EUR et un cocktail premium 15 Eur et quasiment rien à grignoter dans la journée ni a faire
Mieux vaut avoir une voiture
En résumé bien situé mais loin de Cefalu pas grand chose à faire hors saison ce n'est pas mentionné sur le site ni les brochures aucune animation ou presque en soirée ni sur la plage les canoës planches etc sont introuvables...
Et compte tenu de la taille de l'hôtel et des installations j'imagine la queue au restaurant et la difficulté à trouver une place en bord de l'unique piscine en pleine saison
Dommage
Cher hôte
Nous vous remercions d’avoir partagé votre expérience avec nous et d’avoir pris le temps d’écrire un avis.

Nous sommes vraiment heureux que vous ayez passé un excellent séjour dans notre Resort.

Vos commentaires sont très importants pour nous et nous permettent de comprendre où nous pouvons nous améliorer.

Pour nous, la qualité du service est une valeur fondamentale. Nous croyons que chaque client mérite de vivre une expérience impeccable et mémorable dans notre établissement.

Nous espérons vous accueillir à nouveau dans l’un de nos Mangia’s Resort!

Cordialement
Giosuè Miceli
General Manager
JonyBea
评论日期 01 Nov 2023
Una maravilla, sensacional y fabuloso
Pasamos una semana en octubre y quedamos encantados por el hotel y sus servicios. Nos fuimos con pena porque nuestra intención era conocer Sicilia y pasamos la mayor parte de la semana fuera del hotel excepto un día que nos lo tomamos a relax y lo disfrutamos a tope.
Sólo teníamos contratado el desayuno, pero como el resto de comidas sean de igual cantidad y sobretodo calidad tiene que ser espectacular, porque el desayuno era impresionante la variedad y la buena calidad de los productos que tenían, nos encantó.
La zona en la que está ubicado el hotel es una pasada, muy bonita, tiene mucho terreno,oradores al lado del acantilado, camino que baja hasta el mar, otro al otro lado que baja a la playa donde tienes otro bar y tumbonas con sombrillas, una piscina con toboganes para niños y la piscina principal en el centro del hotel también muy bonita.
La habitación muy limpia, bonita y espaciosa, sí echamos de menos algunos armarios o cajones más para guardar la ropa y el equipaje, en una habitación tan grande se podrían haber puesto muebles más prácticos.
Es una maravilla de hotel y nos fuimos con pena por no haberlo aprovechado mejor al irnos a conocer la isla, pero muy contentos y felices de haberlo conocido
Estimado cliente,
Gracias por compartir su experiencia con nosotros y por tomarse el tiempo para escribir una reseña.
Estamos encantados de que haya disfrutado de la disponibilidad y la amabilidad de nuestro personal. Su compromiso y pasión por su trabajo son fundamentales para crear un ambiente acogedor y agradable para nuestros huéspedes.
Estamos muy contentos de que haya disfrutado de su estancia en nuestro hotel.
Sus comentarios son muy importantes para nosotros y nos permiten entender dónde podemos mejorar.
Para nosotros, la calidad del servicio es un valor fundamental. Creemos que cada huésped merece vivir una experiencia impecable y memorable en nuestro hotel.
¡Esperamos darle la bienvenida de nuevo a uno de nuestros Mangia’s Resort!

Saludos cordiales
Giosuè Miceli
General Manager
425carmenu
评论日期 09 Ott 2023
Un paraiso
Un gran descubrimiento en un precioso rincón de Sicilia.

Gracias a Tiziana y su compañera de recepción y al equipo del bar por hacernos tan feliz nuestra estancia.

Un verdadero paraíso con una magnífica playa privada.
Dear Customer.
We are pleased to hear your thoughts. Thanks for sharing with us and with other customers your experience.
We hope to have you again with us at Mangia's.

Thanks
Mangia's Pollina Resort Team
melissaaN5736LG
评论日期 04 Set 2023
4* Resort che merita 5 *****
Das Resort ist FENOMENAL.
Eine unfassbar tolle Anlage. Sehr gepflegt und für uns jeden Cent wert.
Klar ist alles etwas teuer als wo anders aber das Resort ist auch eher im 5* Bereich und mit 4* sogar zu niedrig angesetzt.

Wir hatten das Zimmer mit Blick aufs meer.
Und nur Frühstück gebucht.
Unser 2 Jahre alter Sohn durfte mittags kostenfrei vom mittagspuffet essen. Das fanden wir wirklich sehr toll und entgegenkommend.

Als negativ empfinde ich nur das Buffet dass sehr wie eine Mensa wirkt aber das Essen dennoch sehr lecker und vielfältig-es ist für jeden was dabei. Dass die Menschen sich aufs buffet stürzen kann das Resort nicht viel dafür würde ich sagen :)

Es gibt super Ausweichmöglichkeiten.

Auch dass man für das Wechseln der Strandhandtücher 5€ zahlen muss find ich nicht so gut.

Ich habe eine mega tolle Massage gehabt mit Dorotea e Francesco von Almacalma.
Die erste Massage die wirklich was gebracht hat und ich keine Kopfschmerzen am nächsten Tag hatte.

Dear Customer.
We are pleased to hear your thoughts. Thanks for sharing with us and with other customers your experience.
We hope to have you again with us at Mangia's.

Thanks
Mangia's Pollina Resort Team
denisesS148IT
评论日期 25 Ago 2023
Toller Urlaub auf Sizilien
Wir haben hier zu dritt einen fantastischen Urlaub erlebt.

Hoch oben auf einer Klippe gelegen, mit fantastischem Ausblick aufs Meer von unserem Zimmer und allen Restaurants.

Zimmer klein, aber sauber.

Essen - Frühstück und Al Grano Pizzeria super !
Die Anlage ist riesig, mit Clubfeeling, dem man aber entgehen kann.
Personal freundlich, man sollte halt zwei, drei Worte italienisch lernen und dann sind alle auch sehr offen und liebenswert.

Tip : bucht euch Stunden bei Davide für Tennis oder Padel !!! Das lohnt sich, er ist ein wirklich guter Trainer.

Wir kommen wieder, wir fanden es toll !!!
Dear Customer.
We are pleased to hear your thoughts. Thanks for sharing with us and with other customers your experience.
We hope to have you again with us at Mangia's.

Thanks
Mangia's Pollina Resort Team
christopherrainerk
评论日期 16 Ago 2023
Nicht zu empfehlen.
Hochnäsige Mitarbeiter,
Kaltes Essen
Tolle Lage aber leider schlecht geführt.
Preis Leistung nicht in Ordnung

Zimmer nicht wie online abgebildet.
Deluxe Triple mit Meerblick gebucht, (fast teuerste Kategorie) bekommen haben wir ein Zimmer direkt beim Theater mit Beschallung bis 24 Uhr.

Sorry, aber unmöglich
Dear Customer.
We are pleased to hear your thoughts. Thanks for sharing with us and with other customers your experience.
We hope to have you again with us at Mangia's.

Thanks
Mangia's Pollina Resort Team
IlonaJe
评论日期 10 Giu 2022
In Pre Season perfekt
In pre Season Zeit besucht, daher sehr ruhig und kaum Gäste, was für uns perfekt war. Restaursnt wsr leider erst das Buffetrestaursnt offen, was wir nicht wussten und wemches ok, aber nicht herausragend war. Zimmer sehr gut.
Lieber Gast,

Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!

Mit freundlichen Grüßen,
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